Mileage Ace Pro User guide
Setup ManuaL
Mileage Ace Pro
Normal Use Instructions & Warranty
WELCOME
NORMAL USE
Your Mileage Ace Pro has its own dedicated cell connection that
will be actiavted once you follow the Link instructions on page 5.
Once you have completed the link process, simply put the device
in your vehicle and connect it to USB power (either by the included
USB charger or any other USB port in the vehicle). Your device is
designed to stay permanently in your car from this point onward.
Your Mileage Ace Pro will begin tracking a trip as soon as you start
driving . Please read the section below on light colors so you can
learn how to read what your device is doing.
If you leave cell service, it will not aect your mileage log at all. The
device will store the trips in its internal memory and will upload
them when you re-enter cell service again.
YOUR RESPONSIBILITY
It is your responsibility to ensure your device is linked to your
account properly. It is also your responsibility to ensure the device
is always on when you are tracking miles. Read the Critical Errors
section to understand how your device noties you of a problem.
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HOW TO GET HELP
SEE OUR HELP ARTICLES
Visit www.mileage-ace.com/help to nd our ever-growing
knowledgebase of helpful articles. We are always adding articles
and tutorials that cover common questions and help you quickly
nd answers.
NEED SETUP HELP OR TECH SUPPORT?
Our USA-based Mileage Ace support team can be reached directly
We ask that any help or tech-support related questions initially
get started with an email. Once we have received that email, we
can provide telephone support including remote screen sharing to
your computer to troubleshoot any problems you may have.
WARRANTY REPLACEMENT?
Please contact our support team as quickly as possible. We will
swiftly arrange for a device inspection and/or replacement.
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SETUP STEP 1:
where did you buy?
MILEAGE-ACE.COM
If your purchase was made through the Mileage Ace website your
account has already been created. Your account info was emailed
to you and was also included on the packing slip in your shipment.
Navigate your web browser to:
www.mileage-ace.com/setup/pro
Use this account info to login to your account.
AMAZON.COM (or another vendor)
You will need to create an account st:
Navigate your web browser to
www.mileage-ace.com/signup
When you create your account it will log you in and ask if you want
to begin setup.
SETUP STEP 2:
Link Your Device
Enter the Link ID on your device’s back label.
If you aren’t on the Mileage Ace Pro Setup Page, you can easily get
there from within your account. Just click your email at the top
right and choose “Pro Device Setup”.
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Payment may be required.
If you purchased from Amazon or another vendor, you will now
need to make your rst service payment.
This payment is fully refundable within 30 days, other than the
any questions.
Mount your Mileage Ace in your vehicle.
Connect the device to the included USB car charger or your
vehicle’s USB port using the USB cable.
SETUP STEP 3:
INSTALL IN VEHICLE
PORTS THAT TURN OFF WITH THE CAR
If available, we recommend you use one of these power ports.
Trips will start and end when you turn the car on and o.
PORTS THAT ALWAYS STAY ON
Your device will end trips when the vehicle stops for 5 minutes. In
always on power ports the Mileage Ace Pro will enter Low Power
Mode after being still for about 20 minutes. This keeps it from
draining your battery - the power light will ash green every few
seconds and it will fully turn on as soon as it senses any movement.
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suggested install
locations
DO mount the device where it has good access to the sky. We
suggest the lower dash or console area. Try a few spots to see how
it works before nal mounting.
DO NOT MOUNT THE DEVICE IN DIRECT SUNLIGHT. Your device
contains a Lithium Battery. Excess heat damages these batteries
and they can explode in extreme circumstances. TAKE THIS
SERIOUSLY!
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BUTTONS AND LIGHTS
BUSINESS BUTTON
Press this button to toggle into and out of
Business Mode. If on, this guarantees your
trip will be logged as business. If this is blue,
business mode is ON.
LIGHT COLORS (BUSINESS MODE + GPS & TRACKING STATUS)
This button lights to three dierenct colors.
WHITE:Device is initializing
GREEN: Good GPS signal (it’s tracking you)
RED: Acquiring GPS signal (it’s not tracking you)
BLUE: Business Mode is ON (will also blink to RED if no GSP lock)
If a trip is being tracked, this light will blink brighter every few
seconds.
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If you would like to use this button to also set your personal trips
(when business mode is o), choose Manual when prompted
while linking your device. You can enable or disable this option
by visiting your Manage Vehicles & Trackers page, then click the
settings for your tracker.
CELL / DATA UPLOAD STATUS
PURPLE: Good cell connection.
YELLOW: Searching for cell network
BLUE: Sending data to your account
GREEN: Data transmission successful.
RED: Lost cell connection - see blinking
OFF: No cell connection.
POWER STATUS
GREEN: Getting power from USB
ORANGE: Turning o
BLINKING RED: Low battery (it is charging)
LOG A STOP
Press this button at any time while driving and you will
end the current trip. If you are in the middle of driving
this will immediately begin a new trip.
This is very useful for logging short stops where you want to record the stop
but aren’t turning o the vehicle or stopping long enough to auto-log a stop.
If this light blinks red frequently then your battery is likely going dead. Please
DIM LIGHTS
Press to cycle between three brightness settings. This
is useful if driving at night and the lights are too bright.
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LIMITED WARRANY
A. Warranty and Warranty Periods. Epion Technologies Inc. (Epion) warrants only to the original
end user that the products and parts set forth below will be free from defects from material and
workmanship for the applicable warranty periods set opposite thereto (such warranty periods to be
determined commencing on date of invoice to the end user. If the end user cannot provide proof of
invoice, then obligation of warranty is at Epion’s sole discretion):
PRODUCT OR PART APPLICABLE WARRANTY PERIOD
• MILEAGE ACE DEVICE • Product Lifetime (see B.1)
(Includes internal battery and all interior
electronics)
• CHARGERS & USB CABLE • 1 Month
B. Epion’s Obligation Under Warranty. Epion’s sole obligation under the above warranty shall
be to repair or replace products and parts during the warranty period. Epion does not assume
responsibility for delays in replacement or repair of products or parts. Products and parts repaired or
replaced by Epion under warranty shall be warranted for the balance of the original warranty period
or ninety (90) days, whichever is longer.
1. Denition of Product Lifetime: The duration in which Epion continues providing warranty
support for this product. Epion promises to notify customers of any stoppage in Warranty service at
least ninety (90) days before such service ends.
C. DISCLAIMER OF ALL OTHER WARRANTIES. NO OTHER WARRANTIES, EXPRESSED OR IMPLIED,
ARE GIVEN, AND EPION EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING AND WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
D. Limitations. No salesperson, representative, or agent of Epion is authorized to make any
guarantee, warranty, or representation that contradicts the terms contained in this Limited Warranty.
Any waiver, alteration, addition, or modication to the warranties contained herein must be in
writing and signed by authorized representatives of Epion to be valid, binding, and enforceable.
Epion does not assume responsibility for any specic application to which any products or parts are
applied including, but not limited to, compatibility with other equipment. All statements, technical
information, or recommendations relating to the products or parts are based upon tests believed
to be reliable, but do not constitute a guarantee or warranty. EPION SHALL NOT UNDER ANY
CIRCUMSTANCES WHATSOEVER BE LIABLE TO ANY PARTY FOR LOSS OF PROFITS, DIMINUTION, OF
GOOD WILL, OR ANY OTHER SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES WHATSOEVER
WITH RESPECT TO ANY CLAIM IN CONNECTION WITH EPION PRODUCTS AND/OR PARTS.
E. What May Void the Warranty. This Limited Warranty shall be null and void in the following
circumstances:
1. Modication or repair of any covered product or part by the end user or any non-authorized
Epion service provider; or
2. Improper use or installation, failure to conduct regular maintenance, or damage by accident or
neglect, of any covered product or part by the end user or any third party; or
3. Failure of the end user or any third party to exercise caution to protect any covered product
or part from electrostatic discharge damage, adverse temperature and humidity conditions (with
respect to Epion’s electronic devices, the device is NEVER IN DIRECT SUNLIGHT), or physical abuse; or
4. Failure by the end user to follow the Return Appointment Process set forth below.
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F. Return Appointment Process. As a condition precedent to the above Limited Warranty, the end
user must:
1. Obtain a return material authorization (RMA) from Epion, which will include an RMA number that
must be prominently displayed on the outside of the shipping container. Returns without an RMA
number may be rejected by Epion and immediately returned to end user, freight collected. An RMA
2. Ship the items being returned to Epion, freight pre-paid, together with a written description of
the claimed defect.
3. Pack the items being returned in the original packing carton or equivalent. Damage in transit is
end user’s responsibility and may be cause to void the warranty claim.
G. Transportation Costs. Epion will pay surface freight to return products or parts covered by this
Limited Warranty. However, if Epion determines in the exercise of its reasonable but sole discretion
that the product or part returned for warranty service is not defective or does not otherwise qualify
for warranty service, end user shall be liable for all costs of handling and transportation.
LIMITATION OF LIABILITY AND INDEMNITY
All end users represent and warrant to Epion that they will (i) properly inspect and test any and all
Epion Products they purchase (by any means, and from any source) prior to use, (ii) when using any
such Product specically act in accordance with the practices of a reasonable person who is using
such Products for their intended purpose as published by Epion, and (iii) act in strict compliance
with all applicable laws and regulations, now and hereinafter enacted when using any and all Epion
Products. All Purchasers of Epion Products represent and warrant that they understand that no Epion
Product guarantees protection against an IRS audit, nor does Epion guarantee any assistance, either
nancially or legally, for any customer who is found by the IRS or its representatives to have a fully or
partially invalid mileage log.
END USER AGREES TO HOLD NO LIABILITY AGAINST EPION FOR ANY MISUSE OF EPION PRODUCTS
WHATSOEVER, EITHER INTENTIONAL OR UNINTENTIONAL, WHICH MAY CAUSE FINANCIAL OR ANY
OTHER KIND OF HARM TO END USER OR ANY THIRD PARTY.
IN NO EVENT WILL EPION BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY
OR INDIRECT DAMAGES ARISING OUT OF (I) THE USE OF OR INABILITY TO USE OR ACCESS WWW.
MILEAGE-ACE.COM (THE SITE) OR ANY RELATED CONTENT, (II) THE OFFERING AND/OR PURCHASE OF
ANY PRODUCT(S), (III) THE CONTENT PROVIDED ON THE SITE OR WITH RESPECT TO ANY PRODUCT(S)
IN ANY MEDIUM WHATSOEVER, (IV) THE LOSS OF ANY DATA WHILE USING THE SITE OR ACCESSING
ANY RELATED CONTENT, EVEN IF EPION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,
AND WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, PERSONAL OR BODILY INJURY, PRODUCT
LIABILITY, STRICT LIABILITY OR OTHERWISE, OR (V) THE MIS-USE.
ALL END USERS REPRESENT AND WARRANT THAT EPION IS NOT IN THE BUSINESS OF PROVIDING
LEGAL, FINANCIAL, ACCOUNTING, TAX OR OTHER PROFESSIONAL SERVICES OR ADVICE. Consult the
services of a competent professional when you need this type of assistance.
Date Drafted: August 8, 2016
Epion Technologies
1056 Bath Ln Ventura CA 93001 USA T +1 805 765 1163 www.mileage-ace.com
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The Mileage Ace
support@mileage-ace.com
© Epion Technolgies, 2017
The Mileage Ace is an electronic device. Excessive heat and any
moisture will destroy the device and void the warranty. Treat it as
delicately as you would your cell phone.
FCC - DECLARATION OF CONFORMITY:
CONTAINS TX FCC ID: UDV-20160416
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interfer-
ence that may cause undesired operation.
To comply with FCC RF radiation exposure requirements, the antenna(s) used
for this module must not be co-located or operating in conjunction with any
other antenna or transmitter. End user must be informed: 1) to keep at least
20 cm separation with the antenna while this end product is installed and op-
erated. 2) the FCC radio-frequency exposure guidelines for an uncontrolled
environment can be satised. 3). any changes or modications not expressly
approved by the manufacturer could void the user’s authority to operate this
equipment.
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