Mobotix Cloud Original operating instructions

Quick Installation
MOBOTIX Cloud
©2020MOBOTIX AG
V02_5/14/2020

TOC
Support 3
Imprint 5
Notices 7
Legal Notes 9
Delivered Parts, Connectors, and Dimensions 11
MOBOTIX Cloud Bridge – Scope of Delivery 12
MOBOTIX Cloud Bridge– Connectors (Front) 13
MOBOTIX Cloud Bridge– Connectors (Rear) 13
MOBOTIX Cloud Bridge– Dimensions 14
Getting Started 15
Technical Specifications 23
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Support

Support
If you need technical support, please contact your MOBOTIX dealer. If their support cannot help you, they
will contact the support channel to get an answer for you as quickly as possible.
If you have Internet access, you can open the MOBOTIX help desk to find additional information and soft-
ware updates. Please visit:
www.mobotix.com > Support > Help Desk
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Imprint

Imprint
This document is part of the product manufactured by MOBOTIX AG (called manufacturer in the following);
the document describes how to use and to configure the product and its components.
Subject to change without notice.
Copyright Information
This document is protected by copyright. Passing on information to others is not permitted without prior
written consent of the manufacturer. Violations will be subject to criminal punishment.
Patent and Copy Protection
All rights reserved. Trademarks or registered trademarks belong to the corresponding owners.
Address
MOBOTIX AG
Kaiserstrasse
67722 Langmeil
Germany
Phone: [phone]
E-Mail: [e-mail]
Internet: www.mobotix.com
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Notices

Notices
General Notices
nThis Quick Installation is for reference only.
nAll designs / procedures shown are subject to change without prior written notice.
nAll trademarks and registered trademarks mentioned are the properties of their respective owners.
nPlease visit our website www.mobotix.com or contact your local service engineer for further inform-
ation.
Precautions for Use
nDevice operability is subject to network capabilities of the install location. Please contact your local
sales representative for information on network requirements.
nHandle the device with care. Do not apply shock or drop the device. Failure to adhere may cause the
device to malfunction.
nThis device is designed to be used indoors.
nDo not directly disconnect device from the power when running. Power down by pressing the power
button on the front of the device.
nDo not use the device in hot or humid environments for an extended period of time. Failure to adhere
causes component degradation and shortened life span of the device.
nDo not expose the device to a direct heat source.
nEnsure that all data is wiped from the device before disposal.
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Legal Notes

Legal Notes
Legal aspects of video and sound recording:
You must comply with all data protection regulations for video and sound monitoring when using MOBOTIX
AG products. Depending on national laws and the installation location of the MOBOTIX Cloud, the recording
of video and sound data may be subject to special documentation or it may be prohibited. All users of
MOBOTIX products are therefore required to familiarize themselves with all applicable regulations and to
comply with these laws. MOBOTIX AG is not liable for any illegal use of its products.
Declaration of Conformity
The products of MOBOTIX AG are certified according to the applicable regulations of the EC and other coun-
tries. You can find the declarations of conformity for the products of MOBOTIX under www.mobotix.com>
Support > Download Center > Marketing & Documentation> Certificates & Declarations of Conformity.
Disclaimer
MOBOTIX AG does not assume any responsibility for damages, which are the result of improper use or failure
to comply to the manuals or the applicable rules and regulations. Our General Terms and Conditions apply.
You can download the current version of the General Terms and Conditions from our website www.-
mobotix.com by clicking on the General Terms and Conditions link at the bottom of every page.
RoHS Declaration
The products of MOBOTIX AG are in full compliance with European Unions Restrictions of the Use of Certain
Hazardous Substances in Electrical and Electronic Equipment (RoHS Directive 2011/65/EC) as far as they are
subject to these regulations (for the RoHS Declaration of MOBOTIX, please see www.mobotix.com> Sup-
port > Download Center > Marketing & Documentation> Certificates & Declarations of Conformity).
Disposal
Electrical and electronic products contain many valuable materials. For this reason, we recommend that you
dispose of MOBOTIX products at the end of their service life in accordance with all legal requirements and
regulations (or deposit these products at a municipal collection center). MOBOTIX products must not be dis-
posed of in household waste! If the product contains a battery, please dispose of the battery separately (the
corresponding product manuals contain specific directions if the product contains a battery).
Information for Users on Collection and Disposal of Old Equipment and used Batteries within the
European Union
These symbols on the product’s packaging or accompanying documents indicate that
used electrical and electronic products and batteries should not be disposed together
with household waste. For more information about collection and recycling of old
products and batteries, please contact your dealer, point of sale or local municipality. In
accordance with national legislation, penalties may be applicable for incorrect disposal
of this waste.
Information for Disposal in Countries Outside the European Union
When discarding these items please contact your dealer or local authorities for further information regarding
the correct method of disposal.
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Delivered Parts, Connectors, and
Dimensions

Delivered Parts, Connectors, and Dimensions
MOBOTIX Cloud Bridge – Scope of Delivery
MOBOTIX Cloud Bridge – Scope of Delivery
Scope of Delivery MOBOTIX Cloud Bridge
Item Count Description
1.1 1 MOBOTIX Cloud Bridge
1.2 1 Wall mount
1.3 1 Power cord
1.4 3 External power supply
1.5 1 Important Safety Instructions
1.6 1 MOBOTIX Cloud Attach ID
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MOBOTIX Cloud Bridge– Connectors (Front)
MOBOTIX Cloud Bridge– Connectors (Rear)
Delivered Parts, Connectors, and Dimensions
MOBOTIX Cloud Bridge– Connectors (Front)
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Delivered Parts, Connectors, and Dimensions
MOBOTIX Cloud Bridge– Dimensions
MOBOTIX Cloud Bridge– Dimensions
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Getting Started

Getting Started
Online information about the MOBOTIX Cloud Bridge
The MOBOTIX Cloud Bridge is a smart device that connects to your security cameras, records the video, and
transmits it to the MOBOTIX Cloud securely. You access your video and manage your cameras from web
browser or mobile device. The MOBOTIX Cloud Bridge is physically installed on your network and assigned
an IP address. This Quick Installation provides basic information about how to physically install the
MOBOTIX Cloud Bridge on your network and assign an IP address to the hardware.
Note
We recommend reading these instructions fully before starting. You will need the following:
nMOBOTIX Cloud Bridge (supplied)
nAC Power Cord (supplied)
nEthernet Cables (not included)
If you require a static IP address on the Bridge, you will also need:
nMonitor
nUSB Keyboard
Fig. 1: Wiring diagram for the MOBOTIX Cloud Bridge
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Physical Installation
1. Place the MOBOTIX Cloud Bridge in a secure location. If desired, mount the device to a wall using the
wall mount.
2. Connect an Ethernet Cable from your network to the WAN port on the back of the MOBOTIX Cloud
Bridge.
Caution
Do NOT connect the CamLAN into your local network. The CamLAN is designed for cameras only and
serves DHCP.
3. Connect the power cord to the MOBOTIX Cloud Bridge. The Bridge should power up automatically.
Note
Pressing the power button will power down the bridge after a few seconds. If powered off, pressing the
power button will turn on the Bridge.
Configure IP Address and Network Settings
By default the MOBOTIX Cloud Bridge obtains a DHCP address from your network. If you require a static IP
address please follow these instructions:
1. Connect the monitor and keyboard to the MOBOTIX Cloud Bridge.
2. Login to the Administrative Console:
nLogin: admin
nPassword: <last 5 digits of serial number>
3. Configure the IP Address, Subnet Mask, Default Gateway, Primary DNS Server and Secondary DNS Server
as appropriate for your network.
Getting Started
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Getting Started
Open Firewall Ports
If your MOBOTIX Cloud Bridge is located behind a highly secure corporate firewall, open the following out-
bound ports on your firewall:
Port Direction TCP UDP Usage
80 Out Yes No Secure Video Con-
nection
443 Out Yes No Secure Video Con-
nection
773 Out Yes No Secure Video Con-
nection
8081 Out Yes No Secure Video Con-
nection
8082 Out No Yes Secure Video Con-
nection
50000 – 60000 Out Yes No Management Con-
nection
50000 – 60000 Out Yes No Management Con-
nection
Login to Your MOBOTIX Cloud Account
nUsing a web browser, go to www.mobotixcloud.com/login.html.
nLogin using your email address and password. If you have never logged in before, you will need to
verify your email address. Call MOBOTIX Cloud support if you do not have a login.
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Add MOBOTIX Cloud Bridge to your MOBOTIX Cloud Account
The MOBOTIX Cloud Bridge may have already been added to your account (it
will appear at the bottom of the Dashboard page). If so, you can skip to the
next step. If the MOBOTIX Cloud Bridge has not been added, click Add
Bridge and enter the 16-character MOBOTIX Cloud Attach ID, and name your
bridge.
Getting Started
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Getting Started
Camera Setup
Before trying to add cameras to the MOBOTIX Cloud Bridge we strongly recommend setting up the cameras.
Please make sure that:
nCameras are plugged in and powered on (via PoE or power supply).
nCameras already in operation should be reset to factory defaults to prevent problems.
nCameras are configured to use DHCP IP addresses (or have non-conflicting static IP addresses).
nCameras have been secured to use HTTPSand passwords that are not the default.
nCameras are running the latest firmware.
Note
Preparing MOBOTIX IoT cameras for MOBOTIX Cloud is a lot easier using the free-of-
charge MxManagementCenter. Start MxManagementCenter, and in the Welcome wiz-
ard, select Add and start Pre-Configuration Mode.
MxManagementCenter will help you accomplish these tasks:
nUpdate the camera firmware.
nSecure the camera system:
nSet a secure password for the web interface and ONVIF access (use the same user name and
password for both, the web interface and ONVIFaccess!).
nActivate HTTPS for connections.
nDisable public access.
nConfigure basic settings:
nEthernet settings (DHCP/static IPaddress).
nBasic image and exposure settings.
nApply proper settings for time and date.
To download MOBOTIX MxManagementCenter, open www.mobotix.com> Support> Download Center>
Software Downloads or scan the QR code.
Connect Cameras via Ethernet
The recommended method of setup is shown in Fig. 1: Wiring diagram for the MOBOTIX Cloud Bridge.
MOBOTIX recommends putting your camera on a physically separate network called the CamLAN. The
MOBOTIX Cloud Bridge provides DHCP addresses on the CamLAN. Alternatively, cameras can be connected to
the same network as the Bridge WAN. Cameras that have a valid IP address (either DHCP or static) appear in
the MOBOTIX Cloud Dashboard and can be added to your Account.
Add MOBOTIX Cloud Cameras to your MOBOTIX Cloud Account
nGo to your Dashboard and select the + sign next to the cameras you want to add to your account.
nEnter the camera ONVIF username and password if needed.
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