Monaco Executive 2005 User manual

Warranty
The Executive 2005 1
WARRANTY
- LIMITED: THE EXECUTIVE 2005
MONACO MOTORHOME LIMITED WARRANTY
If you use your Monaco® motorhome only for recreational travel and family camping purposes, the
Limited Warranty provided by Monaco ("Warrantor") covers your new motorhome when sold by an
authorized dealer, for twelve (12) months from the original retail purchase date or the first 24,000
miles of use, whichever occurs first. However, the Limited Warranty provided by Warrantor covers the
steel or aluminum frame structure of the sidewalls (excluding slide outs), roof, and rear and front walls
for sixty (60) months from the original retail purchase date or the first 50,000 miles of use, whichever
occurs first.
If you use your motorhome for any rental, commercial or business purposes whatsoever, the
Limited Warranty provided by Warrantor covers your new motorhome when sold by an authorized
dealer for ninety (90) days from the original retail purchase date or the first 24,000 miles of use,
whichever occurs first. In addition, the Limited Warranty provided by Warrantor covers the steel or
aluminum frame structure of the sidewalls (excluding slide outs), roof, and rear and front walls for
twelve (12) months from the original retail purchase date or the first 24,000 miles of use, whichever
occurs first. A conclusive presumption that your motorhome has been used for commercial and/or
business purposes arises if you have filed a federal or state tax form claiming any business tax benefit
related to your ownership of the motorhome.
The above Limited Warranty coverage applies to all owners, including subsequent owners, of the
motorhome. However, a subsequent owner must submit a warranty transfer form by filing the form
through an authorized Monaco dealer. A subsequent owner's warranty coverage period is the remaining
balance of the warranty coverage period the prior owner was entitled to under this Limited Warranty.
Warranty transfer forms can be obtained by contacting the Customer Relations Department. There is
no charge for the transfer.
WARRANTY - LIMITED: THE EXECUTIVE 2005 . . . . . . . . . .1
WARRANTY - LIMITED: 2005 ROADMASTER CHASSIS . . .6
WARRANTY INFORMATION FILE . . . . . . . . . . . . . . . . . . . .10

Warranty The Executive 2005
2
Limitations of Implied Warranties
ANY IMPLIED WARRANTIES ARISING BY WAY OF STATE LAW, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE TERM
OF THIS LIMITED WARRANTY AND ARE LIMITED IN SCOPE OF COVERAGE TO
THOSE PORTIONS OF THE MOTORHOME COVERED BY THIS LIMITED WARRANTY.
Warrantor disclaims all implied and express warranties, including the implied warranty of mer-
chantability and the implied warranty of fitness for a particular purpose, on components and appliances
excluded from coverage as set forth below. There is no warranty of any nature made by Warrantor
beyond that contained in this Limited Warranty. No person has authority to enlarge, amend or modify
this Limited Warranty. The dealer is not the Warrantor's agent but is an independent entity. Warrantor is
not responsible for any undertaking, representation or warranty made by any dealer or other person
beyond those expressly set forth in this Limited Warranty. Some states do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to you.
What the Warranty Covers
Warrantor's Limited Warranty covers defects in the manufacture of your motorhome and defects in
materials used to manufacture your motorhome. Also see the section "What the Warranty Does Not
Cover" set out below.
What We Will Do to Correct Problems
Warrantor will repair and/or replace, at its option, any covered defect if: (1) you notify Warrantor or
one of its authorized servicing dealers of the defect within the warranty coverage period and within
five (5) days of discovering the defect; and (2) you deliver your Motorhome to Warrantor or
Warrantor's authorized servicing dealer at your cost and expense. It is reasonable to expect some serv-
ice items to occur during the warranty period. The performance of warranty repairs shall not extend
the original warranty coverage period. Further, any performance of repairs after the warranty coverage
period has expired or any performance of repairs to component parts and appliances excluded from
coverage shall be considered "good will" repairs, which shall not alter the express terms of this limited
warranty.
Warrantor may use new and/or remanufactured parts and/or components of substantially equal qual-
ity to complete any repair.

Warranty
The Executive 2005 3
Defects and/or damage to interior and exterior surfaces, trim, upholstery and other appearance items
may occur at the factory during manufacture, during delivery of the motorhome to the selling dealer or
on the selling dealer's lot. Normally, any such defect or damage is detected and corrected at the factory
or by the selling dealer during the inspection process performed by the Warrantor and the selling dealer.
If, however, you discover any such defect or damage when you take delivery of the motorhome, you
must notify your dealer or Warrantor within five days of the date of purchase to have repairs performed
to the defect at no cost to you as provided by this Limited Warranty.
If either three or more unsuccessful repair attempts have been made to correct any covered defect
that you believe substantially impairs the value, use or safety of your motorhome or repairs to any cov-
ered defect(s), which you believe substantially impairs the value, use or safety of your motorhome,
have taken 30 or more days to complete, you must, to the extent permitted by law, notify Warrantor
directly in writing of the failure to successfully repair the defect(s) so that Warrantor can become
directly involved in exercising a final repair attempt for the purpose of performing a successful repair
to the identified defect(s).
How to Get Service
The Warranty Registration form must be returned to Warrantor promptly upon purchase to assure
proper part replacement and repair of your motorhome. Failure to return the warranty registration form
will not affect your rights under the Limited Warranty so long as you can furnish proof of purchase.
For warranty service simply contact one of Warrantor's authorized service centers for an appointment,
then deliver your motorhome (at your expense) to the service center. If you need assistance in locating
an authorized warranty service facility, contact Warrantor's Warranty Department (1-877-466-6226).
The mailing address is:
Warranty Department
91320 Coburg Industrial Way
Coburg, Oregon 97408
In the event the motorhome is inoperative due to malfunction of a warranted part, Warrantor will
pay the cost of having the motorhome towed to the nearest authorized repair facility provided you noti-
fy Warrantor prior to incurring the towing charges to receive directions to the nearest repair facility.
Because Warrantor does not control the scheduling of service work by its authorized servicing deal-
ers, you may encounter some delay in scheduling and/or in the completion of the repairs.

Warranty The Executive 2005
4
What the Warranty Does Not Cover
This Limited Warranty does not cover: any motorhome sold or registered outside of the United States
or Canada; items which are added or changed after the motorhome leaves Warrantor's possession; items
that are working as designed but which you are unhappy with because of the design; normal wear and
usage, such as fading or discoloration of fabrics, or the effects of condensation inside the motorhome;
defacing, scratching, dents and chips on any surface or fabric of the motorhome, not caused by Warrantor;
routine maintenance, including by way of example wheel alignments; the automotive chassis and power
train, including, by way of example the engine, drivetrain, steering and handling, braking, wheel balance,
muffler, tires, tubes, batteries and gauges; appliances and components covered by their own manufactur-
er's warranty including, by way of example the microwave, refrigerator, ice maker, stove, oven, genera-
tor, roof air conditioners, hydraulic jacks, VCR, television(s), water heater, furnace, stereo, radio, compact
disc player, washer, dryer, inverter and cellular phone; or flaking, peeling and chips or other defects or
damage in or to the exterior or finish caused by rocks or other road hazards, the environment including
airborne pollutants, salt, tree sap and hail.
Events Discharging Warrantor
from Obligation Under Warranty
Misuse or neglect, accidents, unauthorized alteration, failure to provide reasonable and necessary main-
tenance (See Owner's Manual), damage caused by off road use, collision, fire, theft, vandalism, explosions,
overloading in excess of rated capacities, and odometer tampering shall discharge Warrantor from any
express or implied warranty obligation to repair any resulting defect.
Disclaimer of Consequential & Incidental Damages
THE ORIGINAL PURCHASER OF THE MOTORHOME AND ANY PERSON TO WHOM
THE MOTORHOME IS TRANSFERRED, AND ANY PERSON WHO IS AN INTENDED OR
UNINTENDED USER OR BENEFICIARY OF THE MOTORHOME , SHALL NOT BE ENTI-
TLED TO RECOVER FROM WARRANTOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES RESULTING FROM ANY DEFECT IN THE MOTORHOME. THE EXCLUSION
OF CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE DEEMED INDEPEN-
DENT OF, AND SHALL SURVIVE, ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY
LIMITED REMEDY. Some states do not allow the exclusion or limitation of consequential or inci-
dental damages, so the above exclusions may not apply to you.

Warranty
The Executive 2005 5
Legal Remedies
THESE WARRANTIES ARE NOT INTENDED TO "EXTEND TO FUTURE PERFOR-
MANCE". ANY ACTION TO ENFORCE THESE EXPRESS OR ANY IMPLIED WAR-
RANTIES SHALL NOT BE COMMENCED MORE THAN NINETY (90) DAYS AFTER THE
EXPIRATION OF THE ONE YEAR WARRANTY COVERAGE PERIOD DESIGNATED
ABOVE. IF YOU USE YOUR MOTOR HOME FOR COMMERCIAL OR BUSINESS PUR-
POSES, ANY ACTION TO ENFORCE THESE EXPRESS OR ANY IMPLIED WARRANTIES
SHALL NOT BE COMMENCED MORE THAN ONE YEAR AFTER THE EXPIRATION OF
THE NINETY (90) WARRANTY COVERAGE PERIOD DESIGNATED ABOVE. THE PER-
FORMANCE OF REPAIRS SHALL NOT SUSPEND THIS LIMITATIONS PERIOD FROM
EXPIRING. THESE TERMS AND ALL EXPRESS AND IMPLIED WARRANTY DISPUTES
BETWEEN WARRANTOR AND PURCHASER SHALL BE GOVERNED BY THE SUBSTAN-
TIVE LAWS OF THE STATE OF INDIANA, WITHOUT REGARD TO CONFLICTS OF LAW
RULES. Some states do not allow the reduction in the statute of limitations or a choice of law provi-
sion, so the above reduction in the statute of limitations and/or choice of law provision may not apply
to you.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE
OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
101503

Warranty The Executive 2005
6
WARRANTY - LIMITED: 2005
ROADMASTER CHASSIS
ROADMASTER CHASSIS LIMITED WARRANTY
WHAT THE PERIOD OF COVERAGE IS:
If you use the Roadmaster Chassis that your motorhome is mounted upon for only recreational trav-
el and family camping purposes, the Limited Warranty provided by Roadmaster ("Warrantor") covers
your Roadmaster Chassis for thirty-six (36) months from the original retail purchase date or the first
36,000 miles of use, whichever occurs first.
If you use the Roadmaster Chassis that your motorhome is mounted upon for any rental, commer-
cial or business purposes whatsoever, the Limited Warranty provided by Warrantor covers your new
Roadmaster Chassis for Ninety (90) days from the original retail purchase date of the motorhome or
the first 24,000 miles of use, whichever occurs first. A conclusive presumption that the Roadmaster
Chassis has been used for commercial and/or business purposes arises if you have filed a federal or
state tax form claiming any business tax benefit related to your ownership of the motorhome.
Limitations of Implied Warranties
ANY IMPLIED WARRANTIES ARISING BY WAY OF STATE LAW, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE TERM
OF THIS LIMITED WARRANTY AND ARE LIMITED IN SCOPE OF COVERAGE TO
THOSE PORTIONS OF THE ROADMASTER CHASSIS COVERED BY THIS LIMITED
WARRANTY. Warrantor disclaims all implied and express warranties, including the implied warranty
of merchantability and the implied warranty of fitness for a particular purpose, on components and
appliances excluded from coverage as set forth below. There is no warranty of any nature made by
Warrantor beyond that contained in this Limited Warranty. No person has authority to enlarge, amend
or modify this Limited Warranty. Any dealer selling a motorhome assembled upon a Roadmaster
Chassis is not the Warrantor's agent but is an independent entity. Warrantor is not responsible for any
undertaking, representation or warranty made by any dealer or other person beyond those expressly set
forth in this Limited Warranty. Some states do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you.

Warranty
The Executive 2005 7
What the Warranty Covers
Warrantor's Limited Warranty covers defects in the manufacture of the Roadmaster Chassis and
defects in materials used to manufacture the Roadmaster Chassis.
What We Will Do to Correct Problems
Warrantor will repair and/or replace, at its option, any covered defect if: (1) you notify
Warrantor or one of its authorized servicing dealers of the defect within the warranty coverage
period and within five (5) days of discovering any such defect; and (2) you deliver the
Roadmaster Chassis to Warrantor or Warrantor's authorized servicing dealer at your cost and
expense. It is reasonable to expect some service items to occur during the warranty period. The
performance of warranty repairs shall not extend the original warranty coverage period. Further,
any performance of repairs after the warranty coverage period has expired or any performance of
repairs to component parts and appliances excluded from coverage shall be considered "good
will" repairs, which shall not alter the express terms of this limited warranty.
Warrantor may use new and/or remanufactured parts and/or components of substantially equal
quality to complete any repairs.
Defect and/or damage to the Roadmaster Chassis may occur during manufacture at the factory,
during delivery of the motorhome to the selling dealer or on the selling dealer's lot. Normally,
any factory defect or damage is detected and corrected at the factory or by the selling dealer dur-
ing the inspection process performed by the Warrantor and the selling dealer. If, however, you
discover any such defect or damage when you take delivery of the Roadmaster Chassis, you must
notify your dealer or Warrantor within five days of the date of purchase to have repairs per-
formed to any such defect at no cost to you as provided by this Limited Warranty.
If either three or more unsuccessful repair attempts have been made to correct any covered
defect that you believe substantially impairs the value, use or safety of your motorhome or
repairs to any covered defect(s), which you believe substantially impairs the value, use or safety
of your motorhome, have taken 30 or more days to complete, you must, to the extent permitted
by law, notify Warrantor directly in writing of the failure to successfully repair the defect(s) so
that Warrantor can become directly involved in exercising a final repair attempt for the purpose
of performing a successful repair to the identified defect(s).

Warranty The Executive 2005
8
How to Get Service
For warranty service simply contact one of Warrantor's authorized service centers for an
appointment, then deliver your Roadmaster Chassis (at your expense) to the service center. If you
need assistance in locating an authorized warranty service facility, contact Warrantor's Warranty
Department (1-877-466-6226). The mailing address is:
Warranty Department
91320 Coburg Industrial Way
Coburg, Oregon 97408
In the event the Roadmaster Chassis is inoperative due to malfunction of a warranted part,
Warrantor shall pay the cost of having the Roadmaster Chassis that the motorhome is mounted upon
towed to the nearest authorized repair facility provided you notify Warrantor prior to incurring the tow-
ing charges to receive directions to the nearest repair facility.
Because Warrantor does not control the scheduling of service work by its authorized servicing deal-
ers, you may encounter some delay in scheduling and/or in the completion of the repairs.
What the Warranty Does Not Cover
This Limited Warranty does not cover: modifications and alterations to the Roadmaster Chassis by
others; the motorhome that is mounted upon the Roadmaster Chassis, including by way of example the
motorhome manufacturer's design, manufacture, assembly and/or installation of the side walls, roof,
windows, flooring, electrical system, plumbing system, LP gas system, appliances and slide outs; items
that are working as designed but which you are unhappy with because of the design; normal wear and
usage; routine maintenance including by way of example wheel alignments; component parts covered
by their own manufacturer's warranty, including by way of example the engine, transmission, tires,
tubes, batteries, exhaust system and the emission control systems; and, flaking, peeling rusting and
chips or other defects or damage in or to the frame and frame cross members caused by rocks or other
road hazards and the environment including airborne pollutants and salt.
Events Discharging Warrantor
from Obligation Under Warranty
Misuse or neglect, accidents, unauthorized alteration, failure to provide reasonable and necessary main-
tenance (See Owner's Manual), damage caused by off road use, collision, fire, theft, vandalism, explosions,
overloading in excess of rated capacities, and odometer tampering shall discharge Warrantor from any
express or implied warranty obligation to repair any resulting defect.

Warranty
The Executive 2005 9
Disclaimer of Consequential & Incidental Damages
THE ORIGINAL RETAIL PURCHASER OF THE ROADMASTER CHASSIS AND ANY
PERSON TO WHOM THE ROADMASTER CHASSIS IS TRANSFERRED, AND ANY PERSON
WHO IS AN INTENDED OR UNINTENDED USER OR BENEFICIARY OF THE ROADMAS-
TER CHASSIS, SHALL NOT BE ENTITLED TO RECOVER FROM WARRANTOR ANY CON-
SEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT IN THE
MOTORHOME. THE EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES
SHALL BE DEEMED INDEPENDENT OF, AND SHALL SURVIVE, ANY FAILURE OF THE
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Some states do not allow the exclusion or
limitation of consequential or incidental damages, so the above exclusions may not apply to you.
Legal Remedies
THESE WARRANTIES ARE NOT INTENDED TO "EXTEND TO FUTURE PERFOR-
MANCE". ANY ACTION TO ENFORCE THESE EXPRESS OR ANY IMPLIED WARRANTIES
SHALL NOT BE COMMENCED MORE THAN NINETY (90) DAYS AFTER THE EXPIRA-
TION OF THE ONE YEAR WARRANTY COVERAGE PERIOD DESIGNATED ABOVE. IF
YOU USE YOUR ROADMASTER CHASSIS FOR COMMERCIAL OR BUSINESS PURPOSES,
ANY ACTION TO ENFORCE THESE EXPRESS OR ANY IMPLIED WARRANTIES SHALL
NOT BE COMMENCED MORE THAN ONE YEAR AFTER THE EXPIRATION OF THE
NINETY (90) WARRANTY COVERAGE PERIOD DESIGNATED ABOVE. THE PERFOR-
MANCE OF REPAIRS SHALL NOT SUSPEND THIS LIMITATIONS PERIOD FROM EXPIR-
ING. THESE TERMS AND ALL EXPRESS AND IMPLIED WARRANTY DISPUTES
BETWEEN WARRANTOR AND PURCHASER SHALL BE GOVERNED BY THE SUBSTAN-
TIVE LAWS OF THE STATE OF INDIANA, WITHOUT REGARD TO CONFLICTS OF LAW
RULES. Some states do not allow the reduction in the statute of limitations or a choice of law provision,
so the above reduction in the statute of limitations and/or choice of law provision may not apply to you.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE
OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
ROADMASTER CHASSIS DIVISION
MONACO COACH CORPORATION
91320 COBURG INDUSTRIAL WAY
COBURG, OREGON 97408
101503

Warranty The Executive 2005
10
In addition to this Owner’s Manual you will find a Warranty Information File
in your unit. This file contains valuable documents about your motorhome’s
systems and equipment. Many of the component manufacturer’s warranty registration
cards can be found in the box. They will need to be filled out and mailed. Be sure
you read and understand all the information in this file to help you safely operate,
maintain and troubleshoot those items.
WOOD FINISH
Because no two trees look alike, authentic woods vary in color
and character markings such as streaks, knots and grain patterns.
Since the stains may attach differently to these grain patterns,
some natural light and dark areas may result. The beauty lies
in these natural variations of color and grain that give
each cabinet its own individual charm.
The beauty of these products is protected with a furniture-quality
exterior finish. After a period of time, there may be minimal
changes in the finish color as it ages in its surrounding conditions.
This is an inherent characteristic of this particular finish, and the
natural aging process adds to the unique appearance of the cabinetry.
Due to the minor differences in tone, it may not be possible to
match the finish color of existing cabinets exactly when replacing
doors or adding additional cabinets at a later date.
The foregoing is not a warning. See the Limited Warranty or call
(877) 466-6226 for warranty information and limitations.
WARRANTY
INFORMATION
FILE

11
General Information ~ 1
Driving & Safety ~ 2
Exterior & Interior Care ~ 3
Appliances ~ 4
Equipment ~ 5
Water Systems ~ 6
LP-Gas Systems ~ 7
Electrical Systems - House ~ 8
Electrical Systems - Chassis ~ 9
Chassis Information ~ 10
Index ~ pp 529
The Executive 2005
Sections

Product information and specifications are shown herein as of the time of printing.
The motorhome manufacturer reserves the right to change product specifications,
designs and standard equipment without notice and without incurring obligation.
©Copyright Monaco Coach Corporation. All rights reserved. Executive®is a registered trademark of
Monaco. All other trademarks or registered trademarks are property of their respective holders. Brand
name products of other companies mentioned in this manual are not endorsed by the manufacturer of the
motorhome.
The information contained in this document is intended to reflect standard and
optional equipment included in a typically equipped model at the time of delivery
to the initial retail owner. Your actual unit may vary from this document as a result
of optional equipment that is not generally offered on this model. In the case that
you are not the initial retail owner of this unit, this document will not reflect
modifications that may have been performed by previous owners.
04054ATG

The Executive 2005
General Information
Section 1
SAFETY LEGEND...........................................................15
INTRODUCTION ............................................................17
CUSTOMER RELATIONS................................................18
REPORTING SAFETY DEFECTS .....................................18
TAKING DELIVERY ........................................................18
Monaco Responsibilities..........................................18
Dealer Responsibilities.............................................19
Customer Responsibilities .......................................19
SERVICE SUGGESTIONS...............................................19
Prepare for the Appointment ....................................20
Prepare a List..........................................................20
Be Reasonable With Your Requests .........................20
No Looking Over the Technician’s Shoulder .............20
Inspect the Work Properly........................................20
GLOSSARY OF TERMS..................................................21
VENDOR LIST ...............................................................25
LIMITED WARRANTY TRANSFER APPLICATION ...........31


General Information --- Section 1
The Executive 2005 15
WARNING: Information pertaining to personal safety and/or potential extensive or permanent damage
to the motorhome.
CAUTION: Information pertaining to potential damage to the motorhome and/or its components.
DANGER: Information pertaining to danger or caution of potential electrical shock to person(s) or
component(s), and/or risk of electrical fire to motorhome.
FLAMMABLE or EXPLOSIVE: Information concerning fire or explosive material pertaining to per-
sonal safety and/or protection of the motorhome and its components.
POISON: Information pertaining to safety and/or use of a poisonous substance or harmful chemical.
NOTE: Information and reminders concerning operation of motorhome and/or components.
INSPECTION: Inspection of the motorhome and/or its components is required. Additional instruction
may follow.
LUBE: Lubrication, or addition of a lubricant product, to the motorhome and/or a specified component
or part is required. Additional instruction may follow.
ASSEMBLE/REPAIR: Assembly, disassembly or installation of a component or part, and/or repair to
the motorhome may be required. Assistance of Technical Support or Technician may be necessary.
INFORMATION: References to additional information regarding operation of the motorhome and/or
its components found in additional sources other than the Owner’s Manual. Also refers to the WAR-
RANTY INFORMATION FILE, found within the Warranty Information Box inside the motorhome.
TIP: Information regarding helpful hints and/or suggestion for ease of operation of the motorhome
and/or its components.
SAFETY LEGEND


General Information --- Section 1
The Executive 2005 17
INTRODUCTION
This section contains warranty information and knowledge for the operation and care of the
motorhome. Not all information may be applicable to your model of motorhome. More detailed infor-
mation with CAUTION or WARNING instructions, other than what is found in this chapter, can
be found in the manufacturer's owner manuals located in the owner information box.
Safety Instructions:
Many of the safety alert symbols are "Personal Safety Instructions." Definitions for the symbols are
located on a previous page under "Safety Symbol Legend." It is important to thoroughly read and
understand these safety instructions where the symbols are displayed throughout the manual. Failure to
comply with specific instructions may result in personal injury or death. Many instructions are required
by National Safety Associations.
Additional Information:
Changes, additions and supplemental information
in the form of Manual Addendums and “Tech
Tips” can be obtained by visiting our Website at
www.monaco-online.com. Select one of the
products from the product lineup. Go to the
Service menu. A submenu will appear.
It may also be helpful to browse the “Tech
Tips” menu for the other product lines. The tips
may not completely apply to your particular
model but information contained therein can be
useful.
Out and About in the Motorhome:
In time you will develop a knack for spotting wonderful little roadside locations by turning off
the main highway and exploring. There are many modern recreational vehicle parks (including state,
county and federal parks) with good facilities where you can obtain hook-ups for electrical, water
and sewage connections. Directories are published which describe these parks and the availability of serv-
ices and hook-ups. On overnight or weekend trips, chances are you will probably not fill up the sewage
holding tanks, deplete the water or LP-Gas supply, or run down the batteries which supply the living
area with 12 Volt DC current. On longer trips, when you have stayed where sewer connections and utility
hook-ups were not available, it will be necessary to occasionally empty the holding tanks and replenish
the water and LP-Gas supply.
Many gas stations have installed sanitary dumping stations. Publications are available which list
these dumping stations. When stopped for the night, the motorhome is built to be safely parked in any spot
that is relatively level and where the ground is firm. Try to pick as level a parking spot as possible. All the
facilities are fully self-contained and readily available within the motorhome.
MANUAL ADDENDUMS
www.monaco-online.com
Click on Monaco, then click on ENTER to enter the
main web page. Point on the SERVICE link and
choose OWNERS MANUAL ADDENDUMS from the
drop down menu.
TECH TIPS
Find current and archived tech tips with answers
to frequently asked questions at:
www.monaco-online.com
Click on Monaco, then click on ENTER to enter the
main web page. Point on the SERVICE link and
choose TECH TIPS from the drop down menu.

Section 1 --- General Information The Executive 2005
18
CUSTOMER RELATIONS
Only by ensuring your confidence and satisfaction with our products and services can we have
continued success as a manufacturer of motorhomes. We believe a good relationship with our customers
is just as important as improving the technical excellence of our products. Your authorized dealer is
pleased to help you with instructions about your motorhome and to offer service when you need it. If
problems remain after you have consulted your dealer you are invited to contact our Customer Service
Department. Please have all pertinent information (serial numbers, model number, etc.) when calling.
We will work with the dealer and see that every attempt to resolve the matter is made.
Customer Service Department
91320 Coburg Industrial Way
Coburg, Oregon 97408
877-466-6226
REPORTING SAFETY DEFECTS
If you believe that your motorhome has a defect which could cause a crash or could cause injury or
death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA)
in addition to notifying Monaco. If NHTSA receives similar complaints, it may open an investigation, and
if it finds that a safety defect exists in a group of motorhomes, it may order a recall or remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer or
Monaco. To contact NHTSA you may either call the Auto Safety Hot line toll-free at 1-800-424-9393
(or 1-202-366-0123 in the Washington D.C. area) or write to:
NHTSA
U.S. Department of Transportation
400 Seventh Street
Washington, DC 20590
www.nhtsa.dot.gov
TAKING DELIVERY
Monaco Responsibilities
Your motorhome has been manufactured to the highest quality and standards by factory trained per-
sonnel. Quality inspections are performed throughout the manufacturing process of your
motorhome. The motorhome has been carefully and almost completely hand assembled in our factory.
Prior to the motorhome arriving at the dealership, all systems have been carefully tested and inspected
to ensure optimum performance. The necessary forms and required manuals have been placed in the
motorhome at the time of shipment to the dealership.

General Information --- Section 1
The Executive 2005 19
Dealer Responsibilities
The dealer must perform additional pre-delivery inspections and system checks, assist in the cus-
tomer’s understanding of the Limited Warranty and assist in completing any necessary forms. They
must do a customer orientation to the motorhome, its systems, components and their operation.
The dealer should also ensure the customer receives a complete Owner’s Packet with warranty cards
and registrations for the motorhome and for separately warranted products, including detailed operating
and maintenance instructions. The dealer is responsible for performing a review of the Limited
Warranty provisions with the customer, while stressing the importance of mailing warranty cards and
registrations to the manufacturers within the prescribed time limit to avoid loss of warranty coverage.
They must assist the customer in completing these forms and locating serial numbers. They should
request that the customer reads all warranty information when possible and explain any provision
not clearly understood.
The dealer should instruct the customer on how to obtain local and out-of-town service on the
motorhome and its various individual warranted components, whether the service is warrantable or out
of warranty.
Customer Responsibilities
As a new motorhome owner you are responsible for regular and proper maintenance. This will
help you prevent conditions arising from neglect that are not covered by your Limited Warranty.
Maintenance services should be performed in accordance with this Owner’s Manual, and any other
applicable manuals. As the owner, it is your responsibility and obligation to return the motorhome to an
authorized dealer for repairs and service (See the Limited Warranty). Since the authorized dealer where
you purchased your new motorhome is responsible for its proper servicing before delivery, and has an
interest in your continued satisfaction, we recommend that Inspection, Warranty and Maintenance
Services be performed by the dealership. We suggest that you take your new motorhome on a weekend
shakedown before leaving on an extended trip.
SERVICE SUGGESTIONS
Know when to take your motorhome in for service. Give some thought to the appointment time.
There are several things to consider when selecting a time for service. Location of the service center
and the time of year can be a major issue. Monday and Friday are busy days for most dealers.
Therefore, it makes sense to make a mid-week appointment whenever possible. Ask your dealer if addi-
tional time is needed for check in and completion of paperwork.

Section 1 --- General Information The Executive 2005
20
Prepare for the Appointment
If you’re having warranty work done, be sure to have your warranty registration papers with you. All
work to be performed may not be covered by the warranty; be sure to discuss additional charges with the
service manager. Keep a maintenance log of your motorhome service history. This can often provide a
clue to the current problem.
Prepare a List
Make a written list of specific repairs needed. It is important the service manager be aware of all
previous work which has been done on your motorhome. For example: if the motorhome has been
repaired due to an accident. While this may not seem important, it could have a significant effect on the
dealer’s diagnosis of a problem.
Be Reasonable With Your Requests
Do not leave a list of 20 items to be serviced and expect to have the motorhome back by 5:00 p.m. If
you list a number of items, and must have your motorhome back by the end of the day, discuss the situ-
ation with the service manager and list items in order of priority. Some items may not be able to be
repaired due to work loads or parts availability. Expect to make a second appointment for work not
completed or for the long, drawn-out repair item.
No Looking Over the
Technician’s Shoulder
Please do not be offended when you are told you cannot watch the work being done. Many service
area insurance requirements forbid the admission of customers into the service work area.
Inspect the Work Properly
Check out the service or repair job when you pick up your motorhome and notify the service manager
of any dissatisfaction. If circumstances prevent returning for immediate corrective work, make an
appointment as soon as possible.
Table of contents
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