Monogram ZBD9900RII How to use

GE Appliances
General Electric Company
Louisville, Kentucky 40225
31-9207
Monogram Dishwasher
with Top Controls
ZBD9900RII
Technical Service Guide
March 2011
GE Appliances

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IMPORTANT SAFETY NOTICE
The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic, and mechanical experience. Any attempt to repair a
major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible for the in-
terpretation of this information, nor can it assume any liability in con-
nection with its use.
WARNING
To avoid personal injury, disconnect power before servicing
this product. If electrical power is required for diagnosis or test
purposes, disconnect the power immediately after performing the
necessary checks.
RECONNECT ALL GROUNDING DEVICES
If grounding wires, screws, straps, clips, nuts, or washers used
to complete a path to ground are removed for service, they must
be returned to their original position and properly fastened.
GE Appliances
Technical Service Guide
Copyright © 2011
All rights reserved. This service guide may not be reproduced in whole or in part,
in any form, without written permission from the General Electric Company.

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TABLE OF CONTENTS
Air Gap and Flow Meter.................................................................................................................................................31
Back Access Panel............................................................................................................................................................27
Circulation Pump...............................................................................................................................................................31
Component Locator Views ..........................................................................................................................................16
Control Panel Features................................................................................................................................................... 8
Control Interface...............................................................................................................................................................22
Detergent/Rinse Aid.........................................................................................................................................................24
Dishwasher Components..............................................................................................................................................19
Door Hinge...........................................................................................................................................................................25
Door Springs........................................................................................................................................................................25
Door Vent Fan.....................................................................................................................................................................24
Drain Pump..........................................................................................................................................................................34
Drain Pump Check Valve...............................................................................................................................................34
EMI Filter................................................................................................................................................................................33
Escutcheon..........................................................................................................................................................................21
Fault Codes .........................................................................................................................................................................36
Flow Meter ..........................................................................................................................................................................31
Heater....................................................................................................................................................................................32
Inner Door Panel...............................................................................................................................................................25
Inside Tub Components.................................................................................................................................................26
Installation........................................................................................................................................................................... 7
Introduction ........................................................................................................................................................................ 6
Latch Assembly.................................................................................................................................................................23
Light Switch.........................................................................................................................................................................34
Lower Frame.......................................................................................................................................................................30
Main Control........................................................................................................................................................................22
Main Control Programs..................................................................................................................................................36
Main Control Testing........................................................................................................................................................21
Main ON/OFF Switch.......................................................................................................................................................22
Mini Manual Location...................................................................................................................................................... 5
(Continued next page)

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Nomenclature.................................................................................................................................................................... 5
Outer Door Panel..............................................................................................................................................................20
Overflow Cut Out..............................................................................................................................................................33
Pressure Sensor.................................................................................................................................................................29
Schematic.............................................................................................................................................................................42
Service Mode......................................................................................................................................................................35
Special Tool..........................................................................................................................................................................19
Thermistor............................................................................................................................................................................33
Toe Kick Plate......................................................................................................................................................................32
Troubleshooting................................................................................................................................................................35
Troubleshooting Check List..........................................................................................................................................37
Turbidity Sensor................................................................................................................................................................32
Upper Basket......................................................................................................................................................................19
Warranty..............................................................................................................................................................................43
Washability Complaints ...............................................................................................................................................41
Water Level - How Does It Work?.............................................................................................................................28
Water Valve.........................................................................................................................................................................29

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Model Designator
Nomenclature
Z B D 9 9 0 0 R I I
Brand
Z = Monogram
Product Type
BD = Built-In Dishwasher
Exterior Color
SS = Stainless Steel
BB = Black
WW = White
II = Custom panel and handle
required
Model Year Designator
Nomenclature
Model Number
The serial plate of your dishwasher
is located on the tub wall, just
outside the door.
The mini manual is located on the
inside of the outer door panel.
Mini Manual
Serial Number
The first two characters of the serial number
identify the month and year of manufacture.
Example: FV123456S = March, 2011
F- MAR
G - APR
H - MAY
L - JUN
M - JUL
R - AUG
S - SEP
T - OCT
V - NOV
Z - DEC
A - JAN
B - FEB
2011 - V
2010 - T
2009 - S
2008 - R
2007 - M
2006 - L
2005 - H
2004 - G
2003 - F
2002 - D
2001 - A
2000 - Z
The letter designating
the year repeats every
12 years.
Example:
V - 2011
V - 1999
V - 1987