Montigo H38SVO-ST Series Manual

Canadian Heating Products Inc. Langley, BC V4W 4A1 | Montigo Del Ray Corp. Ferndale, WA 98248
H38SVO-ST
HL38SVO-ST
Outdoor Ventless
See Through
Resi dential
Gas Fireplace
®
C US
Read and understand this manual. Improper installation, adjustment, alteration,
service or maintenance can cause serious injury, property damage or even death.
For assistance or additional information consult a qualified installer, service
agency or the gas supplier.
DANGER
Glass doors on gas fireplaces are extremely hot while the fireplace is on and
remain hot even after the fireplace has been turned off. Safety screens are
available and can reduce the risks of severe burns. Please keep children away
from the fireplace at all times.
CAUTION
Installation & Maintenance Manual
Do not store or use gasoline or any other flammable vapors and liquids in the vicinity of
this or any other gas burning appliance. A fire or explosion my occur causing serious
injury, property damage or even death.
WARNING
Installer: Leave this manual with the appliance. Do not remove.
Consumer: Retain this manual for maintenance and future reference. Do not Discard.
NOTICE
IF YOU SMELL GAS
Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
Immediately call your gas supplier from a neighbor's phone. Follow the gas
supplier's instructions.
If you cannot reach your gas supplier, call the fire department.
DANGER
Irritant
Cutting
Watchyour step
Slipperyfloor
Hightemperatures
Glasshazard
Dangerof suffocation
Highvoltage
Toxic
Flammablematerials
Corrosive
Forklift trucks
Dangeroverhead crane
Explosionrisk
Oxidising
Dangerof death
Biohazard
LaserRadiation
Dangerof entrapment
Hotsurface
GeneralWarning
Blank
Gasbottles
Watchfor
fallingobjects
Electricity
Dangerfor cutter
Entrapmenthazard
Batteryhazard
Rotatingparts
Lowtemperature
Strongmagnetic field
Opticalradiation
Nonionizing
radiation
Radiation
Hazardousto the
Environment
Dangerof harming
yourhands
Irritant
Cutting
Watchyour step
Slipperyfloor
Hightemperatures
Glasshazard
Dangerof suffocation
Highvoltage
Toxic
Flammablematerials
Corrosive
Forklift trucks
Dangeroverhead crane
Explosionrisk
Oxidising
Dangerof death
Biohazard
LaserRadiation
Dangerof entrapment
Hotsurface
GeneralWarning
Blank
Gasbottles
Watchfor
fallingobjects
Electricity
Dangerfor cutter
Entrapmenthazard
Batteryhazard
Rotatingparts
Lowtemperature
Strongmagnetic field
Opticalradiation
Nonionizing
radiation
Radiation
Hazardousto the
Environment
Dangerof harming
yourhands
Irritant
Cutting
Watchyour step
Slipperyfloor
Hightemperatures
Glasshazard
Dangerof suffocation
Highvoltage
Toxic
Flammablematerials
Corrosive
Forklift trucks
Dangeroverhead crane
Explosionrisk
Oxidising
Dangerof death
Biohazard
LaserRadiation
Dangerof entrapment
Hotsurface
GeneralWarning
Blank
Gasbottles
Watchfor
fallingobjects
Electricity
Dangerfor cutter
Entrapmenthazard
Batteryhazard
Rotatingparts
Lowtemperature
Strongmagnetic field
Opticalradiation
Nonionizing
radiation
Radiation
Hazardousto the
Environment
Dangerof harming
yourhands
Irritant
Cutting
Watchyour step
Slipperyfloor
Hightemperatures
Glasshazard
Dangerof suffocation
Highvoltage
Toxic
Flammablematerials
Corrosive
Forklift trucks
Dangeroverhead crane
Explosionrisk
Oxidising
Dangerof death
Biohazard
LaserRadiation
Dangerof entrapment
Hotsurface
GeneralWarning
Blank
Gasbottles
Watchfor
fallingobjects
Electricity
Dangerfor cutter
Entrapmenthazard
Batteryhazard
Rotatingparts
XG0817 140707.2
WARNING
FOR OUTDOOR USE ONLY.
WARNING
CARBON MONOXIDE HAZARD
This appliance can produce carbon monoxide which has
no odor. Using it in an enclosed space can kill you.
Never use this appliance in an enclosed space such as a
camper, tent, car or home.

Page 2
Introduction .................................................................................3
Models .................................................................................3
Installation
Before you Start .................................................................................4
Installation Checklist ...............................................................................4
Section 1: Installation Overview and Product Dimensions.....................5
Section 2: Framing the Fireplace ...........................................................6
Clearances ............................................................................6 - 7
Finishing around the Fireplace ...........................................................7
Section 3: Wiring .................................................................................8
    ▪Honeywellgascontrolandpilot..............................................8
Section 4: Installing the Gas Line...........................................................9
Section 4-1: Fuel Conversion..................................................................9
Section 4-2: Gas Pressure......................................................................9
Section 4-3: Gas Connection ..................................................................9
Section 5: Installing and Removing the Door .......................................10
Section 6: Installing the Accessories .............................................11 - 12
   ▪InstallingtheH34VOLogSet .................................................... 11
   ▪InstallingtheH38VOLogSet-GlassBeads.............................12
   InstallingtheH34VOLogSet 11
   ▪InstallingtheHL38VOFirestones ..............................................12
Section 7: Operation......................................................................13 - 14
   ▪Start-upSequencewithContinuousPilot ..................................13
   ▪Start-upSequencewithHoneywellElectronicIgnition .............14
Maintenance .......................................................................15 - 16
   ▪General  ...............................................................................15
   ▪Cleaning ...............................................................................15
   ▪Hi-LoBurnerAdjustment............................................................15
   ▪PilotBurnerAdjustment .............................................................16
   ▪ReplacementParts ....................................................................16
Appendix
A. Warranty ...............................................................................17
B. State of Massachusetts............................................................18
You must read and understand this manual prior to installation, operation or
troubleshooting this appliance. Please retain this owner’s manual for future reference
and maintenance.
NOTICE
XG0817 - 140707.2
Table of Contents
H*38VO-ST Outdoor Gas Fireplace

Page 3
Congratulations on your purchase of a Montigo Fireplace.
With over 30 years of experience, Montigo is committed to providing you
withagasreplacethatisnotonlyabeautifuladditiontoyourspace,but
thatisalsodesignedandmanufacturedtothehighestsafety,reliability
and engineering standards.
We strongly encourage you to read and carefully follow the instructions
laidout in thisInstallation,Operation and MaintenanceManual and retain
itfor your futurereference. Pay specialattentionto allcautions, warnings,
and notices throughout this manual intended to ensure your safety.
This manual covers installation, operation and maintenance. Lighting,
operation and care of this replace can be easily performed by the
homeowner.Allinstallationandserviceworkshouldbeperformedbya
qualiedorlicensedinstaller,plumberorgastterascertiedbythestate,
province,regionorgoverningbodywherethereplaceisbeinginstalled.
Thisinstallation,operationandmaintenancemanualisapplicabletothe
modelsdescribedinthefollowingtable.Refertoyourratingplatetoverify
includedoptions.Throughoutthismanualinstructionsareapplicableto
all models designated as H*38VO-ST* unless otherwise noted.
XG0817 - 140707.2
Indicates a hazardous situation which, if not
avoided, WILL result in death or serious
injury or property damage.
Indicates a hazardous situation which, if not
avoided, COULD result in death or serious
injury or property damage.
Indicates a hazardous situation which, if not
avoided, WILL result in minor or moderate
injury.
Addresses practices that are important, but
not related to personal injury
DANGER WARNING
CAUTION NOTICE
H*38VO-ST Outdoor Gas Fireplace
Safety Alert Key
Introduction
WARNING
Hot glass will cause
burns. Do not touch
glass until unit is cooled.
Never allow children to
touch glass.
Irritant
Cutting
Watch your step
Slippery floor
High temperatures
Glass hazard
Danger of suffocation
High voltage
Toxic
Flammable materials
Corrosive
Fork lift trucks
Danger overhead crane
Explosion risk
Oxidising
Danger of death
Biohazard
Laser Radiation
Danger of entrapment
Hot surface
General Warning
Blank
Gas bottles
Watch for
falling objects
Electricity
Danger for cutter
Entrapment hazard
Battery hazard
Rotating parts
Low temperature
Strong magnetic field
Optical radiation
Non ionizing
radiation
Radiation
Hazardous to the
Environment
Danger of harming
your hands
H38VOSTN X 45,000 X X
H38VOSTN-I X 45,000 X X
H38VOSTL X 45,000 X X
H38VOSTL-I X 45,000 X X
HL38VOSTN X 45,000 X X
HL38VOSTN-I X 45,000 X X
HL38VOSTL V 45,000 X X
HL38VOSTL-I X 45,000 X X
MODEL Natural Gas Liquid Propane Gas Rating (BTU hr) Traditional Burner / Logset Linear Burner w/ Glass Accessories Standing Pilot Ignition Honeywell Hot Surface Ignition SIT Electronic Ignition
Warranty Information: (See Appendix B)
TheMontigo warranty will bevoided by, andMontigo disclaims any
responsibilityfor,thefollowingactions:
►Modicationofthereplaceand/oranyofthecomponents.
►Useofanycomponentpartnotmanufacturedorapprovedby
MontigoincombinationwiththisMontigoreplacesystem.
►Installationotherthanasinstructedinthismanual.
ConsultyourlocalGasInspectionBranchoninstallationrequirements
forfactory-builtgasreplaces.Installation&repairsshouldbedoneby
aqualiedcontractor.

H*38VO-ST Outdoor Gas Fireplace
Page 4 XG0817 - 140707.2
Installation Checklist
Determinethedesiredinstalllocationofyourreplace.
See Section 1, Dimensions on Page 5, and refer to the Framing
Section 2 for details.
LayoutElectricalRequirementsRefertoSection 4: Wiring, for
Details.
Refer to Section 5: Installing the Gas Line, for details on the
gas connection and access.
Refertolocalcodesandguidelinesforinstallationrequirements.
Installation and repairs should be done by a qualied
contractor and must conform to:
• Installations in Canada must conform to the local codes or in the
absenceoflocalcodestothecurrentversionofNaturalGasand
PropaneInstallationCode,CSAB149.ElectricalInstallationsmust
conformtothelocalcodesor,intheabsenceoflocalcodes,tothe
currentversionofCanadianElectricalCode,CSAC22.1.1
• Installations in the USA must conform to the local codes or in the
absenceoflocalcodestothecurrentversionofNationalFuelGas
Code,ANSIZ223.1/NFPA54.ElectricalInstallationsmustconform
tothelocalcodesor,intheabsenceoflocalcodes,tothecurrent
versionoftheNationalElectricalCode,ANSI/NFPA70.SeeAp-
pendix C for installation within the State of Massachusetts.
IMPORTANT MESSAGE: SAVE THESE INSTRUCTIONS
The H*38VO-ST Ventless replace must be installed in accordance
with these Instructions. Carefully read all the Instructions in this manual
rst.ConsulttheLocalGasBranchtodeterminetheneedforapermit
priortostartingtheinstallation.Itistheresponsibilityoftheinstallerto
ensurethisreplaceisinstalledincompliancewiththemanufacturers
instructionsandallapplicablecodes.
BEFORE YOU START:
Young children should be carefully supervised when they are
in the same room as the applicance. Toddlers, young children
and others may be susceptible to accidental contact burns. A
physical barrier is recommended if there are at risk individuals
in the house. To restrict access to a fireplace or stove, install
an adjustable safety gate to keep toddles, young children and
other at risk individuals out of the room and away from hot
surfaces.
CAUTION
Installation
Installation and repairs should be done by an authorized gas fireplace service technician.
The appliance should be inspected before use and at least annually by a professional. More
frequent cleaning may be required due to excessive lint from carpeting, bedding material,
etc. It is imperative that control compartments, burners and circulating air passageways of
the fireplace are kept clean.
NOTICE
Due to high operating temperatures, this appliance should be located out of traffic &
away from furniture and draperies.
Children and adults should be alerted to the hazards of the high surface temperature,
which could cause burns or clothing ignition.
Young children should be carefully supervised when they are in the same room as the
appliance.
Clothing or other flammable materials should not be placed on or near the appliance.
CAUTION
When this appliance is installed directly on any combustible material other than wood
flooring, it must be installed on a metal or wood panel extending the full width and
depth of the appliance or a fire will occur causing serious injury, property damage or
even death.
DANGER

H*38VO-ST Outdoor Gas Fireplace
Page 5
XG0817 - 140707.2
Pleasereview theInstallation Checklist onPage 4for generalinformation
onpreparingforasuccessfulinstallationofyourreplace.
TheH*38VO-ST* replacemaybeinstalledinanylocationthatmaintains
properclearancestoairconditioningducts,electricalwiringandplumbing.
Safety,aswellasefciencyofoperation,shouldbeconsideredwhen
selectingthereplacelocation.Trytoselectalocationthatdoesnot
interferewithroomtrafcandhasadequateventilation.
Figure 1. Fireplace dimensions, (ALL Models, shown in Table on Page 3).
The replace dimensions are shown below:
Top View
h
Front View
25¾"
Opening
h
6¾"
5¼"
Figure 2. Fireplace dimensions with optional Stainless Steel enclosure.
Top View
S
i
de
Vi
e
w
36½"
Height
24"
24”
th
Fr
o
n
t
Vi
e
w
Openin
g
h
6 "
Installation
Section 1: Installation Overview and Product Dimensions

H*38VO-ST Outdoor Gas Fireplace
Page 6 XG0817 - 140707.2
Figure3. Framing dimensions (withoutoptional surround).Must beback-framed
as shown in Figure 2 below.
Installing The Fireplace
Thereplacemustbeinstalledinalocationthatmaintainsclearancesto
ALLexteriorfurniture,appliancesandotherexteriorequipment.Safety,
aswellasefciencyofoperation,mustbeconsideredwhenselecting
thereplacelocation.Trytoselectalocationthatdoesnotinterferewith
foottrafc,hasadequateventilation,andoffersanaccessiblepathway
for ventilated gasses.
Backframe Min. 38"
both sides Typical
41"
Surrounding construction
(bottom, sides and top) must
be non-combustible materials,
metal studs, concrete board
and concrete, brick, or stone.
Existing Combustible Structure
40”
41” 23 7/8”
38”
36”
Combustible
materials
Backframe Min. 38"
both sides Typical
41"
Surrounding construction
(bottom, sides and top) must
be non-combustible materials,
metal studs, concrete board
and concrete, brick, or stone.
1" clearance
to corners only
1” Clearance to
combustibles to sides
ot Unit
Framing:
H*38VO-ST without the optional stainless steel surround
MODEL Top Header Sides Floor Mantel Ceiling
H*38VO-ST 36" 36" 12" 0" 24" 48"
Clearances
Wheninstallingashelfoverthetopofthereplaces,thefollowing
guidelinesmustbeadheredto:
Frame in the enclosure for the unit with framing materials. The framed
openingfortheassembledreplaceis41"widex38"highx23⅞"
deep, see Figure 3.
NOTE:Whenconstructingtheframedopening,pleaseensurethereis
access to install the gas line when the unit is installed. See Figure 9.
Installation
Section 2: Framing

H*38VO-ST Outdoor Gas Fireplace
Page 7
XG0817 - 140707.2
FollowFigures4,5(wallinstallation)andFigure3(MINsizeenclosure
forpatioorothercontemporaryinstallation)toframearoundthereplace
chassis.
Note:ONLYNon-combustiblematerialsmustbeusedinconstruction
oftheenclosure.(top,bottomandsides).Steelstudsincombination
withconcrete,rock,orstonenishingmaterials,areacceptable.See
Figures 3, 4 and 5.
Figure 4. Back framing dimensions. (without Optional surround)
Figure 5. Framing dimensions (without Optional surround). Distance from
Existing Structures.
Existing Combustible Structure
Backframe Min. 38"
both sides Typical
41"
Surrounding construction
(bottom, sides and top) must
be non-combustible materials,
metal studs,c oncrete board
and concrete,b rick, or stone.
24” Min.
Figure 6. Non-combustible mantles and facings.
Backframe Min. 38”
both sides Typical
41”
Surrounding construction
(sides and top) must be
non-combustible materials,
metal studs,c oncrete board
and concrete,brick, or stone. Non combustible
facing
Top of Fireplace
Header
42
39
36
33
30
27
24
21
18
15
12
9
6
3
1
Non combustible
Installation
Fireplace Facing
Whenselectingthenishmaterialforyourreplace,itisimportantto
rememberthefollowing:THE LOWER GAS CONTROL PANEL MUST
NOTBE OBSTRUCTED INANY WAY -to do sorestricts the airsupply
for the control compartments and heat exchanger it also prevents
access for servicing controls.
Decorative facing must not extend past the replace opening at all,
because it will interfere with the access to retainers for removal of
glass door.

H*38VO-ST Outdoor Gas Fireplace
Page 8 XG0817 - 140707.2
Figure 7. Wiring for the H(L)38VO-ST (N,L)E Honeywell gas control and pilot.
Honeywell (Q3450)
Pilot Assembly
Pilot Electrical
Harness Connector
Honeywell Gas
Control (SV9501M)
Gas Control
Connector
Wall
Switch
Water tight
Electrical box
White
Black
Source 110V
Distribution
Panel
WARNING!
Use Montigo Part No. #RPOVO Water-tight electrical box, or
equivalentequipment.Ensuretheboxisinstalledinadrylocation
and avoid any moisture.
Ifyouinstall115VWire,ensureyouuseGround fault breakers.
Also avoid any moisturenearoraroundthe115VCircuit.
Installing The Remote Switch (H(L)VO-ST)
The H*38VO-ST* gas valve, located behind the lower trim, may be
connected to a wall switch. The valve generates its own power on a
millivolt circuit. Use only low voltage wire, and DO NOT connect
any external power to it.
Refer to Figure 4forwiringrequirements.
Note:Theswitchlocationmustnotexceed30'fromthereplace.
Figure 8. Standing Pilot Diagram (H(L)38VO-ST)
Power
Generator
Wall Switch
Manifold Pressure
Test Connection
Inlet Pressure
Pilot Adjsutment Screw
Installation
Section 3: Wiring

H*38VO-ST Outdoor Gas Fireplace
Page 9
XG0817 - 140707.2
Note: After gas line is connected, each appliance connection,
valve and valve trainmustbecheckedwhileundernormal
operating pressure with either a liquid solution, or leak
detection device, to locate any source of leak. Tighten any
areas where bubbling appears or leak is detected until
bubblingstopscompletelyorleakisnolongerdetected.
DO NOT use a ame of any kind to test for leaks.
The manifold outlet pressure is set from the factory to the
appropriatepressurebutshouldbeveried.
To check pressures, control valves have a provision to remove
a1/8”N.PT.plugtobettedwithahosebarb.
Montigo requires a service shut off valve be located in an
accessiblelocationtoisolatethegassupply.
Onlyinstallgasshut-offvalvesapprovedforusebythestate,
province,orothergoverningbodyinwhichthereplaceisbeing
installed.
Section 4-3: GAS CONNECTION
See Figure 9 for location of gas line access.
Flexiblegasconnectorsmustnotexceed3feetinlength,unless
allowablewithinlocalregulations.
Connectincominggaslinetothe1/2"or3/8"gasinletport.
Purge all air out of gas line.
Check appliance connection, valve and valve train under normal
operatingpressure with a commerciallyavailable leak check
solution.
DO NOT USE A FLAME OFANY KIND TO TEST FOR LEAKS.
Figure 9. Gas line access.
Section 4-1: FUEL CONVERSION
Verifythatyourreplaceiscompatiblewithyouravailablegas
type.  (Natural Gas or Propane shown by "N" or "L" in your
modelnumber
If gas type is not compatible, contact your local Montigo
representative to purchase a conversion kit.
Conversionkitsmustbeinstalledbyaqualiedservicetechnician.
Section 4-2: GAS PRESSURE
Optimumapplianceperformancerequiresproperinputpressures.
GaslinesizingrequirementswillbedeterminedinANSIZ221.3
National Fuel Gas Code in the USA and CAN/CGA B149 in
Canada.
Pressure requirements are:
Gas Pressure Natural Gas Propane
Minimum inlet pressure 5.5in. w.c. 11in. w.c.
Manifold pressure 3.5in. w.c. 10in. w.c.
Gasline Access
1.12”dia.
4.62”
to center
3”
Installation
Section 4: Installing the Gas Line

H*38VO-ST Outdoor Gas Fireplace
Page 10 XG0817 - 140707.2
Installation
Section 5: Installing & Removing the Door
Removing the door:
The H*38VO-ST* doorscanberemovedinafewsteps.Followbelow
toremovetheHorizontalaccesspanel,unlatchthedoorbucklesand,
remove the door. Replace the door in reverse order.
Figure 10a.Locatethedoorbuckles.(BothSidesTypical)
Figure 10. RemovingandinstallingtheHorizontalAccessPanel
Locate the Door Buckles:
Step 2:
Step 1:
RemovetheHorizontalcover
byplacingngersinbothnger
holes, then pushing away from
you and lifting out. Place it
aside during maintenance or
cleaning.
Install in reverse order.
Remove the Horizontal Access Panel:
To install the door, hook the top edge of the door frame into place. Lower
thedoor intoposition andfollow theprevious stepsshown inreverse order.
Installing the Door:
Step 5:
Ensurethetoolisrmly
in the lower end of the
slot, (as shown), Then pull
toward you (Caution: hold
the tool securely).
Step 6:
Pull hard if necessary to
release the spring ten-
sion. (Caution: The latch
springsbackwithforce,
hold the tool securely).
Step 7:
Remove the tool from
thelatchslot.Ensurethe
latches are hanging freely,
the hook end is released
fromthebottomofthedoor.
(Repeat all 4-steps for the
remaining latches).
Figure 10d.
Figure 10e.
Figure 10f.
Step 8:
Grasp the Door on either side, usually midway and lift upward, lift
thedoorcarefullyupandawayfromthefrontofthereplace.See
Figures10g. Placethe Dooraside ina safeplacewhilemaintenance
and / or cleaning is being performed.
Figure 10g. Removing and installing the glass doors. (Both Sides
Typical)
Removing the Door:
Figure 21a. Locate the door buckles. (Both Sides Typical)
Door Latch Hook
Door Latch Slot
Hand-hold
Release the Door Buckles
Figure 10b. Door buckle Tool
1
Step 4:
Firmly grasp hand-hold
endofDoorbuckletool
and place the machined
end in the slot under door
frame. (as shown)
Figure 10c.
Step 3:
2
3
4
FingerHoles

H*38VO-ST Outdoor Gas Fireplace
Page 11
XG0817 - 140707.2
Figure 11b. (Place Logs' "A" on Left & Right stands).
Installing the Logs and Embers
Bottom Logs
The H38VO-ST* is supplied with eight (8) bre logs. The two small
bottomlogs("A" ) aremountedontheburnergratebyplacingthem
diagonally onto the supplied Log stands. ThelongFront/Backlogs
("B")areplacedagainstthegrateasshowninFigure11c.Note: When
placinglogs,arrangeLogs"B"asnottocoverBurnerholes.
Top Logs
Nextarethelogs"C" which are placed diagonally, as shown in Figure
24d. The last Logs "D" are then mounted on top of logs "A" as shown
in Figure 11e.
WARNING: If logs are not placed properly, excessive sooting will result.
Figure 11d. Log Installation. (Place Logs' "C" on-top of Logs "A".
Indentations on-top of Logs' "A"
Figure 11c. (Place Logs' "B" as shown, in front of Right-hand "A", and
behind Left-hand "B".
Log A
Log B
Log C
Log A
Log B
Log C
Figure 11e. Completed log Installation.
Log D
Log D
Figure 11a. (Empty rebox showing the Left & Right stands).
Front of Fireplace
Burners
Log Stand
Log Stand
Burner holes (front & back burner),
note hole pattern when placing logs
Air Inlets
Section 6: Installing the Accessories
Figure 11f. Place lava rock around wrought iron grate. Place embers
around burner holes. Do not cover burner holes with embers.
Installation

H*38VO-ST Outdoor Gas Fireplace
Page 12 XG0817 - 140707.2
Installing the Glass Beads
The HL38VO-ST* issuppliedwithDesignerGlassbeads.Remove
the Door as shown on page 11.
Oncetheglassdoor(s)areremovedplacetheglassbeadsacrossthe
pansurroundingtheburnersasshowninFigure12.
NOTE:DO NOT Coverburnerswithbeadsortheoptionalrocks.
Figure 12. Installation of glass beads . Note: Ensure the beads do not cover
the burners or pilot.
L42DF-ST
Installation

H*38VO-ST Outdoor Gas Fireplace
Page 13
XG0817 - 140707.2
Section 7: Start-up Sequence
QIf you cannot reach your gas supplier, call the Fire
Department.
C. Useonlyyourhandtopushinorturnthegascontrolknob.
Neverusetools.Iftheknobwillnotpushinorturnbyhand,
don'ttrytorepairit,callaqualiedservicetechnician.Force
orattempttorepairmayresultinareorexplosion.
D. Donotusethisapplianceifanyparthasbeenunderwater.
Immediatelycallaqualiedservicetechniciantoinspectthe
appliance and to replace any part of the control system, and
anygascontrolwhichhasbeenunderwater.
A. Thisappliancehas a pilot whichmustbelighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for
gas.Besuretosmellnexttotheoorbecausesomegasis
heavierthanairandwillsettleontheoor.
What To Do If You Smell Gas:
QDo not try to light any appliance.
QDo not touch any electrical switch; do not use any phone
inyourbuilding.
QImmediatelycallyourgassupplierfromaneighbour's
phone. Follow the gas supplier's instructions.
To Turn Off Gas To Appliance:
3. Pushingascontrolknobslightlyandturn clockwise to
"Off".Donotforce.
4. ReplacethelowerHorizontalaccesspanel.
1. Turn off remote switch.
2. LiftoutthelowerHorizontalaccesspanel.
Standing (Continuous) Pilot Ignition (SIT NOVA 820)
with American Flame Electronic Ignition
For Your Safety - READ BEFORE LIGHTING:
Lighting Instructions:
1. STOP! Readthesafetyinformationaboveonthislabel.
2. LiftoutthelowerHorizontalaccesspanel.
3. Pushingascontrolknobandturnclockwise to"OFF."
4. Wait ve (5) minutes to clear out any gas. Smell for gas,
includingneartheoor.Ifyouthensmellgas,STOP! Follow
"B"inthesafetyinformationaboveonthislabel.Ifyoudon't
smell gas, go to the next step.
5. Locatepilotburner(See illustration at right.) and follow steps
below.
6. Turnknobongascontrolcounterclockwise to"PILOT."
7. Pushingascontrolknobcompletelyandhold.LightwithPiezo
Igniterbutton.Continuetoholdthecontrolknobinforabout
(1)minuteafterthepilotislit.Releasetheknobanditwillpop
backup.Pilotshouldremainlit.Ifitgoesoutrepeatsteps3
through 8.
QIf knob does not pop up when released. Stop and
immediately call your service technician or gas supplier.
QIf the pilot will not stay lit after several tries, turn the gas
controlknobto"OFF"andcallyourservicetechnician
or gas supplier.
8. Pushingascontrolknobandturncounter-clockwise to
"ON."
9. ReplacethelowerHorizontalaccesspanel.
10. Turnonremoteswitchtoignitere.
NOTE: Gascontrolknobcannotbeturnedfrom"PILOT"to"OFF"
unlessknobispushedinslightly.Donotforce.
If the information in these instructions is not followed exactly, a fire or explosion may
result causing property damage, personal injury or death.
WARNING
Operation

H*38VO-ST Outdoor Gas Fireplace
Page 14 XG0817 - 140707.2
QIf you cannot reach your gas supplier, call the Fire
Department.
C. Useonlyyourhandtopushinorturnthegascontrolknob.
Neverusetools.Iftheknobwillnotpushinorturnby
hand,don'ttrytorepairit,callaqualiedservicetechnician.
Forceorattempttorepairmayresultinareorexplosion.
D. Donotusethisapplianceifanyparthasbeenunderwater.
Immediatelycallaqualiedservicetechniciantoinspect
the appliance and to replace any part of the control system,
andanygascontrolwhichhasbeenunderwater.
A. Thisapplianceisequippedwithanignitionsystemthat
lightsthepilotburnerautomatically.Do not attempt to light
the pilot by hand.
B. BEFORE LIGHTING smell all around the appliance area for
gas.Besuretosmellnexttotheoorbecausesomegasis
heavierthanairandwillsettleontheoor.
What To Do If You Smell Gas:
QDo not try to light any appliance.
QDo not touch any electrical switch; do not use any phone
inyourbuilding.
QImmediatelycallyourgassupplierfromaneighbour's
phone. Follow the gas supplier's instructions.
1. Turn off remote switch.
2. Flip down the lower trim.
3. Turntheswitchonthegascontrolto"Off".
4. Flip up the trim.
1. STOP! Readthesafetyinformationaboveonthislabel.
2. Flip down the lower trims.
3. TurnswitchonthegascontroltoOFF".
4. Wait 5 minutes to clear out any gas. If you smell gas,
STOP! Follow"B"inthesafetyinformationaboveonthis
label.Ifyoudon'tsmellgas,gotothenextstep.
5. Turnswitchonthegascontrolto"ON". NOTE: This unit is
equippedwithanignitionsystemthatlightsthepilotburner
automatically. Do not attempt to light the pilot by hand.
6. Turn on wall switch.
7. Flip up the lower trim.
8. Ifthereplacedoesnotoperate,followtheinstructions"To
TurnOffGasToAppliance"andcallyourservicetechnician
or gas supplier.
Honeywell Electronic Ignition
with American Flame Electronic Ignition
For Your Safety - READ BEFORE LIGHTING:
To Turn Off Gas To Appliance:
Lighting Instructions:
If the information in these instructions is not followed exactly, a fire or explosion may
result causing property damage, personal injury or death.
WARNING
Gas Control Switch
Shown in ‘ON’ Position
Gas
Inlet
Section 7: Start-up Sequence
Operation

H*38VO-ST Outdoor Gas Fireplace
Page 15
XG0817 - 140707.2
Lighting Instructions
See pages 14 to 15.
General
Have the replace and installation inspected yearly. The
inspectionmustinclude,butisnotlimitedto,thefollowing:
• A visual check of the entire vent system and termination.
• Aninspectionoftheexplosionreliefappersandthedoor
gaskets to ensure a proper seal.
• Aninspectionoftheburner,ventrun,andprimaryairopenings.
• An inspection of the gas valve, gas components, and pilot
ame.Foryourconveniencea1/8"manifoldpressuretapis
supplied on the gas valve for a test gauge connection.
• Ensureproperlogplacementasperthismanual.
• Inspectionofalloptionalequipment;fans,thermostats,etc.
ForNatural Gasthisappliancerequiresaminimuminletpressure
of5.5"W.C.andamanifoldpressureof3.5"W.C.
For Propane Gas this appliance requires a minimum inlet
pressureof11"W.C.andamanifoldpressureof10"W.C.
Alwayskeepthereplaceareaclearandfreeofcombustible
materials, as well as gasoline and other ammable vapours
andliquids.
Do not use this appliance if any part has been under water.
Immediatelycall a qualiedservice technicianto inspect the
appliance and to replace any part of the control system and any
gascontrolwhichhasbeenunderwater.
Cleaning
Whenthereplaceisrstactivated,theremaybesomesmokingand
avisiblelmmaybeleftontheglass.Thisisanormalcondition,andis
theresultofburningofprotectivecoatingsonnewmetal.
Glassmustbecleanedperiodicallytoremoveanylm(whichis
anormalby-productofcombustion)whichmaybevisible.Film
caneasilyberemovedbyremovingthedoor,asshownonPage
11. Handlethedoor carefully, andclean itwithnon-abrasive
glass cleaners. One of the most effective products is Kel Kem.
Siliconeseals oninner doorduring initial ringwill "offgas",
leavingavisualdeposit ofawhitesubstanceon combustion
chamber walls. This can easily be removed using normal
household products.
Use a vacuum cleaner or whisk broom to keep the control
compartment,burner,andreboxfreefromdustandlint.
Logsmaybecleanedperiodicallywithavacuumtoremovesoot
or other contaminates.
Burner Adjustment
The H*38VO-ST*isequippedwithanadjustableburner,allowingyou
toraiseorlowertheames.Toadjusttheames,locatetheblackknob
marked'Hi-Lo',inthecentreofthegascontrolvalve(SeeFigure13).
Thefrontburnersarenotadjustable.
 Toraisetheameheight,turntheblackknob(locatedbehindthe
lower trim) counterclockwise.
 Tolowertheameheight,turnclockwise.
Figure 13. 'Hi-Lo' Adjustment on the H*38VO-ST* gas valve.
'Hi-Lo' Adjustment Knob
Gas Control Knob
(Shown in "Pilot" postion.)
Maintenance

H*38VO-ST Outdoor Gas Fireplace
Page 16 XG0817 - 140707.2
Gas Control Valve
Power
Generator
Wall Switch
Manifold Pressure
Test Connection
Inlet Pressure
Pilot Adjsutment Screw
Figure 14. Sit Nova 820 gas valve.
Pilot Burner Adjustment
1. LocatePilotAdjustmentScrew.(See gure 14.)
2. Adjust pilot screw to provide properly sized ame as shown in
gure 15).
3. After installing or servicing, leak test with a soap solution with main
burneron.Coatpipeandtubingjoints,gasketetc.withsoapsolution.
Bubblesindicateleaks.Tightenanyareaswherethebubblesappear
untilthebubblingstopscompletely.
Figure 15. Pilot Burner.
Ifyourreplacestilldoesnotoperatecorrectly,consultyourdealeror
the manufacturer.
All service and repairs should be performed by a qualied agency.
Allspareparts,optionalfans,andoptionaltrimnishesareavailable
from your local dealer or the manufacturer.
Troubleshooting
Troubleshooting
Thefollowingisatroubleshootingchartofpossibleproblems:
PROBLEM CORRECTIVE ACTION
 NoisyPilotFlame Locate pilot adjustment screw on
gascontrolvalve.Flameisdecreasedby
turningadjustmentscrewclockwise.
Pilot won’t ignite Disconnect remote wires and try to
light pilot. If pilot now works, remote
connections are faulty. Check wiring
diagram gure 14.
 Mainburnerwill 1.Checkwiring(see gure 14).
not light 2. Check wall switch for proper
connection.
Maintenance

H*38VO-ST Outdoor Gas Fireplace
Page 17
XG0817 - 140707.2
The Warranty
TheCompanieswarrantstheMontigoGasAppliancetobefreefromdefectsinmaterialsandworkmanshipatthetimeofmanufacture.OntheMontigoreplace,
thereisaten-yearwarrantyonthereboxanditscomponents,ave-yearwarrantyonthemainburnerandpilotburner,andaone-yearwarrantyonthegascontrol
valve,brelogsandPowerVentModule.TheGlass,plated/paintednishes,andrefractoryliningareexemptfromthewarranty.
Remedy And Exclusions
ThecoverageofthisWarrantyislimitedtoallcomponentsoftheGasAppliancemanufacturedbyTheCompanies.
ThisWarrantyonlycoversMontigoGasAppliancesinstalledintheUnitedStatesorCanada.
IfthecomponentsoftheGasAppliancecoveredbythisWarrantyarefoundtobedefectivewithinthetimeframestated(seeTheCompaniesrightofinvestigation
outlinedbelow).TheCompanieswill,atitsoption,replaceorrepairdefectivecomponentsoftheGasAppliancemanufacturedbyTheCompaniesatnocharge,
andwillalsopayforreasonablelabourcostsincurredinreplacingorrepairingcomponents.Ifrepairorreplacementisnotcommerciallypractical,TheCompanies
will, at its option, refund the purchase price of the Montigo Gas Appliance.
ThisWarrantycoversonlypartsandlabourasprovidedabove.InnocaseshallTheCompaniesberesponsibleformaterials,components,orconstructionwhich
arenotmanufacturedorsuppliedbyTheCompanies,orforthelabournecessarytoinstall,repairorremovesuchmaterials,componentsorconstruction.All
replacementorrepaircomponentswillbeshippedF.O.B.thenearestTheCompaniesfactory.
Qualications To The Warranty
TheGasApplianceWarrantyoutlinedaboveisfurthersubjecttothefollowingqualications:
(1) TheGasAppliancemustbeinstalledinaccordancewithTheCompaniesinstallationinstructionsandlocalbuildingcodes.TheWarrantyonthisMontigo
GasAppliancecoversonlythecomponentpartsmanufacturedbyTheCompanies.TheuseofcomponentsmanufacturedbyotherswiththisMontigoGas
Appliancecouldcreateserioussafetyhazards,mayresultinthedenialofcerticationbyrecognizednationalsafetyagencies,andcouldbeinviolationof
localbuildingcodes.ThiswarrantydoesnotcoveranydamagesoccurringfromtheuseofanycomponentsnotmanufacturedorsuppliedbyTheCompanies
(2) TheMontigoGasAppliancemustbesubjectedtonormaluse.TheGasAppliancesaredesignedtoburngasonly.Burningconventionalreplacefuelssuch
aswood,coaloranyothersolidfuelwillcausedamagetotheGasAppliance,willproduceexcessivetemperaturesandwillresultinarehazard.
Limitations On Liability
ItisexpresslyagreedandunderstoodthatTheCompaniessoleobligation,andpurchaser'sexclusiveremedyunderthisWarranty,underanyotherwarranty,
expressedorimplied,orincontract,tortorotherwise,shallbelimitedtoreplacement,repair,orrefund,asspeciedabove.
InnoeventshallTheCompaniesberesponsibleforanyincidentalorconsequentialdamagescausedbydefectsinitsproducts,whethersuchdamageoccurs
orisdiscoveredbeforeorafterreplacementorrepair,andwhetherornotsuchdamageiscausedbyTheCompaniesnegligence.Somestatesdonotallowthe
exclusionorlimitationofincidentalorconsequentialdamages,sotheabovelimitationorexclusionmaynotapplytoyou.Thedurationofanyimpliedwarranty
with respect to this Montigo Gas Appliance is limited to the duration of the foregoing warranty. Some states do not allow limitation on how long an implied warranty
lasts,sotheabovemaynotapplytoyou.
Investigation Of Claims Against Warranty
The Companies reserves the right to investigate any and all claims against this Warranty and to decide upon method of settlement.
TheCompaniesAreNotResponsibleForWorkDoneWithoutWrittenConsent
TheCompaniesshallinnoeventberesponsibleforanywarrantyworkdonewithoutrstobtainingTheCompanieswrittenconsent.
DealersHaveNoAuthorityToAlterThisWarranty
TheCompaniesemployeesanddealershavenoauthoritytomakeanywarrantiesnortoauthorizeanyremediesinadditiontoorinconsistentwiththosestatedabove.
How To Register A Claim Against Warranty
InorderforanyclaimunderthisWarrantytobevalid,TheCompaniesmustbenotiedoftheclaimeddefectinwritingorbytelephone,assoonasreasonably
possibleafterthedefectisdiscovered.ClaimsagainstthisWarrantyinwritingshouldincludethedateofinstallation,andadescriptionofthedefect.
Other Rights
ThisWarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrightswhichvaryfromstatetostate.
NOTE: The Companiesasstatedabovereferto-CanadianHeatingProductsInc.and/orMontigoDelRayCorp.
Canadian Heating Products Inc. and/or Montigo DelRay Corp. reserves the right to make changes at any time, without notice, in design, materials,
specications, prices and also to discontinue colors, styles and products.
Appendix
Appendix A Warranty:

H*38VO-ST Outdoor Gas Fireplace
Page 18 XG0817 - 140707.2
Amendment
(Gas Fireplace / Equipment sold in the State of Massachusetts)
5.08: Modications to NFPA-54, Chapter 10
(1) Revise NFPA-54 section 10.5.4.2 byaddingasecondexceptionasfollows:
Existingchimneysshallbepermittedtohavetheirusecontinuedwhenagasconversionburnerisinstalled,andshallbeequippedwithamanuallyresetdevice
thatwillautomaticallyshutoffthegastotheburnerintheeventofasustainedback-draft.
(2) Revise 10.8.3byaddingthefollowingadditionalrequirements:
(a)Forallsidewallhorizontallyventedgasfueledequipmentinstalledineverydwelling,buildingorstructureusedinwholeorinpartforresidentialpurposes,
includingthoseownedoroperatedbytheCommonwealthandwherethesidewallexhaustventterminationislessthanseven(7)feetabovenishedgradein
theareaoftheventing,includingbutnotlimitedtodecksandporches,thefollowingrequirementsshallbesatised:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. Atthetimeofinstallationofthesidewallhorizontalventedgasfueledequip-
ment,theinstallingplumberorgasttershallobservethatahardwiredcarbonmonoxidedetectorwithanalarmandbatteryback-upisinstalledontheoor
levelwherethegasequipmentistobeinstalled.Inaddition,theinstallingplumberorgasttershallobservethatabatteryoperatedorhardwiredcarbon
monoxidedetectorwithanalarmisinstalledoneachadditionallevelofthedwelling,buildingorstructureservedbythesidewallhorizontalventedgasfueled
equipment.Itshallbetheresponsibilityofthepropertyownertosecuretheservicesofqualiedlicensedprofessionalsfortheinstallationofhardwiredcarbon
monoxide detectors
a.Intheeventthatthesidewallhorizontallyventedgasfueledequipmentisinstalledinacrawlspaceoranattic,thehardwiredcarbonmonoxidedetectorwith
alarmandbatteryback-upmaybeinstalledonthenextadjacentoorlevel.
b.Intheeventthattherequirementsofthissubdivisioncannotbemetatthetimeofcompletionofinstallation,theownershallhaveaperiodofthirty(30)days
tocomplywiththeaboverequirements;provided,however,thatduringsaidthirty(30)dayperiod,abatteryoperatedcarbonmonoxidedetectorwithanalarm
shallbeinstalled.
2. APPROVED CARBON MONOXIDE DETECTORS. Eachcarbonmonoxidedetectorasrequiredinaccordancewiththeaboveprovisions
shallcomplywithNFPA720andbeANSI/UL2034listedandIAScertied.
3. SIGNAGE. Ametalorplasticidenticationplateshallbepermanentlymountedtotheexteriorofthebuildingataminimumheightofeight(8)feet
abovegradedirectlyinlinewiththeexhaustventterminalforthehorizontallyventedgasfueledheatingapplianceorequipment.Thesignshallread,inprint
sizenolessthanone-half(1/2)inchinsize,“GASVENTDIRECTLYBELOW.KEEPCLEAROFALLOBSTRUCTIONS”.
4. INSPECTION.Thestateorlocalgasinspectorofthesidewallhorizontallyventedgasfueledequipmentshallnotapprovetheinstallationunless,
uponinspection,theinspectorobservescarbonmonoxidedetectorsandsignageinstalledinaccordancewiththeprovisionsof248CMR5.08(2)(a)1through4.
(b)EXEMPTIONS:Thefollowingequipmentisexemptfrom248CMR5.08(2)(a)1through4:
 1.TheequipmentlistedinChapter10entitled“EquipmentNotRequiredToBeVented”inthemostcurrenteditionofNFPA54asadoptedbythe
Board; and
 2.ProductApprovedsidewallhorizontallyventedgasfueledequipmentinstalledinaroomorstructureseparatefromthedwelling,buildingorstruc-
ture used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product
Approvedsidewallhorizontallyventedgasequipmentprovidesaventingsystemdesignorventingsystemcomponentswiththeequipment,theinstructions
providedbythemanufacturerforinstallationoftheequipmentandtheventingsystemshallinclude:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a Prod-
uctApprovedsidewallhorizontallyventedgasfueledequipmentdoesnotprovidethepartsforventingtheuegases,butidenties“specialventingsystems”,
thefollowingrequirementsshallbesatisedbythemanufacturer:
 1.Thereferenced“specialventingsystem”instructionsshallbeincludedwiththeapplianceorequipmentinstallationinstructions;and
2. The “special venting systems”shallbeProductApprovedbytheBoard,andtheinstructionsforthatsystemshallincludeapartslistand
detailed installation instructions.
(e)AcopyofallinstallationinstructionsforallProductApprovedsidewallhorizontallyventedgasfueledequipment,allventinginstructions,allpartslistsfor
ventinginstructions,and/orallventingdesigninstructionsshallremainwiththeapplianceorequipmentatthecompletionoftheinstallation.
(3) After NFPA-54 section 10.10.4.2 add a new section 10.10.4.3 as follows:
Whenmorethanfourgasappliancesaretobeventedthroughacommongasventorcommonhorizontalventmanifold,aplanoftheproposedventinstallation
shallbesubmittedtotheInspectorandtheservinggassupplierforreviewandapproval.
Extraction from: Massachusetts Rules and Regulations
5.00: Amendments To 2002 Edition Of ANSI Z223.1-NFPA-54
Appendix
Appendix B: State of Massachusetts

H*38VO-ST Outdoor Gas Fireplace
Page 19
XG0817 - 140707.2
Notes

XG0817 - 140707.2
H38VO ST
Ventless Outdoor
See Through Residential
Gas Fireplace