Montigo Panorama M38DV-PRC User manual

Installation
Operation &
Maintenance
Direct-Vented
Gas Fireplace
M38DV-PRC
Panorama
Warning:
Improper installation, adjustment,
alteration, service or maintenance can
cause injury or property damage. Refer to
this manual. For assistance or additional
information consult a qualied installer,
service agency or the gas supplier.
What To Do If You Smell Gas:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas
supplier's instructions.
• If you cannot reach your gas supplier, call the re department.
For Your Safety:
Do not store or use
gasoline or other ammable
vapors and liquids in the
vicinity of this or any other
appliance.
®
C US
Installer: Leave this manual
with the appliance.
Consumer: Leave this man-
ual for future reference.
Check local codes and read all
instructions prior to installation.
Safety Notice:
Glass doors on gas replaces are
extremely hot while the replaces is on
and remain hot even after the replace
has been turned off. Safety screens
are available and can reduce the risks
of severe burns. Please keep children
away from the replace at all times.

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Page 2
Panorama Direct Vented Fireplace
Introduction
The 38 Series Direct Vent - Panorama is a multi-sided Gas Fireplace
with an adjustable center burner and air-circulating fans. It is avail-
able in two models:
Model M38DV-PRC (continuous pilot)
Model M38DV-PRC-I (intermittent pilot)
This manual covers installation, operation and maintenance. Light-
ing, operation and care of this fireplace can be easily performed by
the homeowner. However, all installation and service work should be
performed by a qualified or licensed installer, plumber, or gasfitter
who is qualified or licensed by the state, province, region, or govern-
ing body in which the appliance is being installed.
This manual covers both models and unless otherwise specified, the
designation M38DV-PRC refers to both models. Sections which are
specific to a particular model are marked with a sym-
bol, plus the appropriate model number.
The M38DV-PRC is rated for:
Natural Gas at 30,000 BTU/H (8.78 Kilowatts) max. input, and
24,000 BTU/H (6.86 Kilowatts) min. input
Propane at 28,000 BTU/H (8.20 Kilowatts) max. input, and
22,000 BTU/H (6.40 Kilowatts) min. input
The Montigo warranty will be voided by, and Montigo disclaims any
responsibility for, the following actions:
Modification of the fireplace and/or components including Direct-
Vent assembly or glass doors.
Use of any component part not manufactured or approved by
Montigo in combination with this Montigo fireplace system.
Installation other than as instructed in this manual.
Consult your local Gas Inspection Branch on installation require-
ments for factory-built gas fireplaces. Installation & repairs should be
done by a qualified contractor.
Installations in Canada must conform to the current CAN/CGA
B-149.1 and .2 Gas Installation Code and local regulations. This fire-
place's fans must be electrically grounded in accordance with CSA
C22.1 Canadian Electrical Code Part 1 and/or Local Codes.
Installations in the USA must conform to local codes, or in the
absense of local codes to the National Fuel Gas Code, ANSI Z223.1-
1988. The fans must be grounded in accordance with local codes
or, in the absence of local codes, with the National Electrical Code,
Table Of Contents
Introduction............................................................................... 2
Installation..........................................................................3 - 12
Installing the Fireplace Shell .......................................... 3
Installing the Gasline...................................................... 4
The Remote Switch........................................................ 4
Direct Vent Installation ................................................... 4
General Requirements ...................................... 4
Terminations ...................................................... 5
Horizontal Venting Runs.................................... 6
Vertical Venting Runs ........................................ 7
Construction around the fireplace
Facing .............................................................. 8
Mantels and Surrounds ..................................... 8
Wiring ............................................................................ 9
Fans ............................................................................... 9
Removing and Installing the Doors .............................. 10
Operation............................................................................10-13
Burner Adjustment................................................... 11-13
Maintenance.......................................................................14-15
Warranty.................................................................................. 16
Appendix A - Termination Locations ....................................... 17
Appendix B - Spare Parts & Accessories ................................ 18
CAUTIONS
Due to its high operating temperatures, the appliance
should be located out of traffic & away from furniture and
draperies.
•Children and adults should be alerted to the hazards
of the high surface temperature, which could cause
burns or clothing ignition.
•Young children should be carefully supervised when
they are in the same room as the appliance.
•Clothing or other flammable materials should not be
placed on or near the appliance.

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XG0204 04/05
Panorama Direct Vented Fireplace
Installation
Installing The Fireplace Shell
The fireplace may be installed in any location that maintains clear-
ances to air conditioning ducts, electrical wiring and plumbing. Safety,
as well as efficiency of operation, must be considered when selecting
the fireplace location. Try to select a location that does not interfere
with room traffic, has adequate ventilation, and offers an accessible
pathway for Direct Vent installation.
The fireplace dimensions are shown below:
Figure 1. Fireplace dimensions.
Framing
Unprotected combustible walls which are perpendicular to the
fireplace opening, must not project beyond the shaded area shown in
Figure 13b.
For protection against freezing temperatures, it is recommended that
outer walls of the chase be insulated with a vapour barrier. This will
reduce the possibility of a cold-air convection current on the fireplace.
Front View
WARNING:
When this appliance is installed directly on carpeting, tile or any
combustible material other than wood flooring, it must be installed
on a metal or wood panel extending the full width and depth of
the appliance.
Top View
Figure 2. Framing dimensions.
Clearances
The M38DV-PRC clearances to combustible materials are:
Top* 16"
Back 0"
Floor 0"
Mantle** 6"
Vent 1"
* Clearance from the top of the fireplace to
a combustible ceiling within the fireplace
enclosure.
** Refer to page 8.
Side View
Figure 3. Framing for shelves over the fireplace.

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Page 4
Panorama Direct Vented Fireplace
Installing The Gas Line
The gas line must be installed before finishing the M38DV-PRC fire-
place. Natural Gas requires a minimum inlet gas supply pressure of
5.5" W.C. & a manifold pressure of 3.5" W.C. Propane Gas requires a
minimum inlet gas supply pressure of 11" W.C. & a manifold pressure
of 10" W.C. Provision must also be made for a 1/8" N.P.T. plugged
tapping and be accessible for test gauge connection immediately
upstream of the gas supply controls to the appliance. The fireplace
gas connection and the main operating gas valve is located behind
the removable brass trim at the bottom of the unit and need only be
attached to the gas line with an approved fitting, as required by the
applicable installation codes.
• Only use gas shut-off valves approved for use by the state, province,
region, or governing body, in which the appliance is being installed, or
as required by the applicable installation codes.
• Flexible gas connectors must not exceed 3 feet in length, unless it is
allowable within applicable installation codes.
The appliance and its individual shutoff valve must be disconnected
* After gas line is connected each appliance connection,
valve and valve train must be checked while under normal
operating pressure with either a liquid solution, or leak detec-
tion device, to locate any source of leak. Tighten any areas
where bubbling appears or leak is detected until bubbling
stops completely or leak is no longer detected. Do NOT use
a ame of any kind to test for leaks.
Figure 4. Gas line access.
from the gas supply piping system during any pressure testing of that
system at test pressures in excess of 1/2 psig (3.5 kPa).
The appliance must be isolated from the gas supply piping system by
closing its individual manual shutoff valve during any pressure testing
of the gas supply piping system at test pressures equal to or less than
1/2 psig (3.5 kPa).
Installation
Vent Installation
This section covers the installation of direct venting and terminations.
For a detailed diagram of allowed termination locations, see Appen-
dix A.
Installation Requirements
The M38DV-PRC fireplace uses Premium venting components
with:
5" inner dia. /8" outer dia.
Minimum 2" clearance to combustibles required for vent pipes
Use only certified Montigo vent components. (Use of other parts
will void the Montigo warranty, and may impede the operation of
the fireplace.)
All joints must be secured with a minimum of two screws per joint
Vent terminations must not be recessed in walls or siding
Horizontal runs must be supported by a minimum of two supports
per horizontal run. A minimum of one screw on each side of sup-
port is also required
Flex vent sections may be stretched up to 50% of their total length
(eg. a 24" section may be stretched to 36")
Maximum horizontal run for a flex section with no vertical rise is 3
feet.
Flex vent sections over 3 feet must fall within the limits set by the
venting graph and must have a minimum vertical rise of 3 inches
per foot of flex.
Venting components can be used in any combination of solid/rigid
Solid vent sections may be cut less than half way from the tapered
end
Venting components can be used in any combination of solid/rigid
•Vent terminations can be very hot. National Standards
require that all terminations accessible to the public (below
7 feet from grade level, on balconies, or decks) be installed
with a certified Montigo Heat Guard. (Part no. PTKOG)
•Do not obstruct, or attempt to conceal, the vent termination.
These actions will affect the operation of the fireplace, and
may be hazardous.
•In heavy snow areas, take extra care to prevent snow
buildup from obstructing the vent termination.
CAUTIONS:
Installing The Remote Switch
The M38DV-PRC is equipped with a remote-operated valve for use
with a wall switch. See Figure 19 for information on wiring the switch.
The valve is pre-wired and generates its own power. DO NOT con-
nect any external power to it.
Note: The switch location must not exceed 30' from the fireplace.

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Panorama Direct Vented Fireplace
Installation
Installing Heat Guards over Terminations
1. Ensure that the two long mounting brackets are facing the bot-
tom of the termination. (See inset). This will provide more heat
protection at the top of the termination, where temperatures are
highest.
Installing Terminations with MSR Frames
1. Frame the termination opening to 12" x 12".
2. Fasten the MSR frame to the exterior side of the studs using at
least 4 screws. Attach the termination to the MSR using a mini-
mum of 4 screws.
12
12
MSR
PTO-3
Figure 5b. Installing a PTO-3 termination with the MSR frame.
Figure 5c. Installing a PTO-3 termination with the MOSR frame.
1212
12
MOSR
PTO-3
Installing Terminations with MOSR Frames
1. Frame the termination opening to 12" x 12".
2. Fasten the MOSR frame to the interior side of the studs using a
minimum of 4 screws.
3. Insert the termination into the MOSR frame as shown here, and
attach by screwing through the four pilot holes in the termination.
Venting Runs
If your installation requires more than 12" of horizontal venting, some
vertical lift is required. Use the vent graph below to determine an
acceptable vent run. Unacceptable venting can affect the fireplace's
combustion.
the maximum horizontal vent run is 16 feet
The Venting Graph
Measure the vertical height from the fireplace hearth to the centre of
the termination and the horizontal run from the from the fireplace flue
collar to the wall flange of the termination. Plot on the Venting Graph
(Fig. 6) with an 'X'.
If the 'X' falls on or above the top boundary of the shaded area, the
installation is acceptable.
Figure 6. Venting Graph.
Example A: (Acceptable Installation)
If the vertical dimension from the hearth is 60", and the horizon-
tal run to the wall flange of the vent termination is 36", this would
be an acceptable installation.
Example B: (Acceptable Installation)
If the vertical dimension from the hearth is 96" and the horizontal
run to the wall flange of the vent termination is 144", this would
be an acceptable installation.
Example C: (Unacceptable Installation)
If the vertical dimension from the floor of the fireplace is 48" and
the horizontal run to the wall flange of the vent termination is
120", this would NOT be an acceptable installation.
PTKOG
Figure 5d. Installing the heat guard.
Installing Terminations with Built-In Frames
Vent Terminations
1. Frame the termination opening to 11" x 11".
2. Fasten the termination to the studs using a minimum of 4
PTO-3F
11
11
Figure 5a. Installing a PTO-3F termination.
2. Attach to the faceplate of the termination using four sheet metal
screws.

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Panorama Direct Vented Fireplace
Installation
Horizontal Vent Installation
Vent systems that terminate through a wall may comprise up to six
different components:
A - Termination PTO-3 (3" length)
PTO-3F (3" length)
B - Stucco Kits MSR (stucco frame)
MOSR (stucco can)
BSR (brick can)
C - Flex sections PFL-1 (12" section)
PFL-2 (24" section)
PFL-3 (36" section)
PFL-4 (48" section)
D - Solid sections PEXT-1 (12" section)
PEXT-2 (24" section)
PEXT-3 (36" section)
PEXT-4 (48" section)
E - Extensions PXT-5 (5" section)
PXT-10 (10" section)
F - 90° elbow PEL-90F/F
PEL-90M/M
Short Configurations:
For installations straight through the wall, use a 2" or 5" termination
(see above chart for Part #), and PXT-5 or PXT-10 to achieve the
desired length. The maximum horizontal vent run with no vertical lift
is 12".
See Figure 7.
Example:
A rigid section and an elbow used in conjunction with 3 ft. flex section
(PFL-3) will, when extended in a chase, allow for a maximum horizon-
tal run of twelve and one-half feet from the centre of the fireplace to
outside wall and a minimum of 7'6" when retracted in opposite direc-
tion. (See Figure 8 and 9.)
"C" flex sections and "D" solid sections may be used in conjunction
with one another to obtain different possible horizontal length instal-
lations. NOTE: Flex section must not exceed maximum horizontal
length of 3 feet.
Long Vent Runs:
For longer or more complex vent runs, vertical lift is required. First
ensure that the planned run is acceptable using the Vent Graph. Plan
out the required components using the chart above. You may be able
to use fewer components using the chart below.
Figure 7. Short Horizontal installation with PEL90-FF elbow.
Figure 8. Extended installation.
Figure 9. Retracted installation.

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Panorama Direct Vented Fireplace
Installation
Vertical Vent Installations
Vertical Terminations must be installed:
•minimum 2' (two feet) above the highest point where
vent passes through the roof.
•minimum 6' (six feet) from a mechanical air inlet
•minimum 18" (1 1/2 feet) from a parapet wall.
Maximum vent height is 30 feet above fireplace.
Note: Flame characteristics will change if the maximum vent
height is used.
Minimum clearances 2" from vent to all combustible materials
must be maintained.
A maximum of two offsets (each offset has two 90° bends) may
be made if the length of the offsets does not exceed 25% of the
vertical vent height, when measured center to center of piping.
Example: Typical vent installation.
30' vertical vent
2 - 2' offsets required
25% of 30' = 7-1/2' max. offset allowed
This venting configuration meets requirements.
A - Termination PVTK-1
B - Flex sections PFL-1 (12" section)
PFL-2 (24" section)
PFL-3 (36" section)
PFL-4 (48" section)
C - Solid sections PEXT-1 (12" section)
PEXT-2 (24" section)
PEXT-3 (36" section)
PEXT-4 (48" section)
D - Support Ring & Plate PSPXT-7 (8" dia.)
E - Firestop PS-8 (8" dia.)
F - Roof Flashing PRF-7 (1/12 - 7/12 pitch)
PRF-12 (7/12 - 12/12 pt.)
Figure 10. Straight, vertical venting. Using the required PXT-10 adap-
tor.
Figure 12. Vertical venting using 2 offsets (1 offset= two 90° bends).
Figure 11. Vertical venting with 1 offset Vertical venting with 1 offset
(1 offset= two 90° bends).

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Panorama Direct Vented Fireplace
Finishing Around the Fireplace
Combustible mantels and mouldings may be safely installed over the
top and on the front of the fireplace provided that they do not project
beyond shaded area shown in Figure 13a. Side wall clearances are
0". Combustible surrounds may be installed with 0" clearance to the
side of the fireplace as shown in Figure 13b.
Fireplace Facing
When selecting the finish material for your fireplace, it is important to
remember the following: THE TRIMS MUST NOT BE OBSTRUCTED
IN ANY WAY - to do so restricts the air supply for the control
compartments and heat exchanger it also prevents access for
servicing controls.
The face of the fireplace may be painted to match the room decor,
provided you use a heat-resistant paint. Decorative facing must not
extend past the fireplace opening at all, because it will interfere with
the access to retainers for removal of glass door.
Installation
Mantels & Surrounds
NOTE: Mantel clearances are for fire hazard prevention to combus-
tible materials.
New technology, to meet consumer and government demands for the
wise use of energy, has prompted us to manufacture many models of
fireplaces which are hot, fuel and energy efficient.
Please be aware; temperatures over the mantel will rise above nor-
mal room temperature and walls above fireplace may be hot to touch.
We recommend careful consideration be given to the effects of
elevated mantel temperatures which may be in excess of product
design, for example: candles, plastic or pictures. This can cause melt-
ing, deformation, discoloration or premature failure of T.V. and radio
components.
Painting:
Figure 13a. Combustible mantles and facings.
Figure 13b. Combustible surrounds. Top view.
Special care is recommended by the Master Painters and Decorators
Association, when painting the fireplace surrounds, to select and ap-
ply a quality Alkyd sealer prior to the applying of latex paints. This is
to prevent leaching of water from evaporation and causing a brownish
staining effect to paint over coats.

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XG0204 04/05
Panorama Direct Vented Fireplace
Installation
Wiring
Figure 15b. Fan wiring schematic.
Gas Control and Pilot Wiring
Honeywell (Q3450)
Pilot Assembly
Pilot Electrical
Harness Connector
Honeywell Gas
Control (SV9501M)
Gas Control
Connector Fuse
Limit
Switch Wall
Switch
Fan Plug
Receptacle
Junction Box
Junction Box Cover
White
Black
Green
40 VA
Transformer
115VAC
24VAC
Grnd Screw
Figure 14. Wiring for the M38DV-PRC-I with Honeywell gas control
and pilot.
Figure 15a. Fan wiring.
NOTE: If any of the original wire supplied with the appli-
ance is replaced, it must be replaced with the same
type, or its equivalent.
Fan Wiring
The M38DV-PRC is equipped with 4 fans for circulating heat into the
living space. Installations in Canada must be in accordance with
CSA C22.1 Canadian Electrical Code Part 1 and/or Local Codes.
Installations in the USA must be in accordance with local codes
or, in the absence of local codes, with the National Electrical Code,
ANSI/NFPA 70-1987.
Fan Switch
M38DV-
Removing and Installing the In-
ner Doors
Door Removal
The inner (combustion) doors are located behind the outer decorative
doors. To remove the inner doors, simply unscrew the nine (9) ma-
chine screws on the top, bottom and side of the door. (See figure 16).
Door Installation
To attach the inner doors, align the door with the screw holes and
re-fasten with all nine machine screws. Ensure that a good seal is
maintained.
Figure 16. Removing inner doors.
115/1/60 Supply
G L1 L2
Fan Switch
G
L2-WH
L1-BLK
Quick Connect
plug to motor
Fan Motors (4)

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Page 10
Panorama Direct Vented Fireplace
Installation Operation
Lighting Instructions
See Pages 11-12.
Figure 15. Log Installation.
Installing the Logs and Embers
Bottom Logs
The M38DV-PRC is supplied with five (4) fibre logs. The two large
bottom logs (logs "A" and "B") are mounted on the burner grate by
placing them into the slots.
Top Logs
Place logs "C" and "D" into their mating positions on the large logs as
shown in Figure 15 below.
WARNING: If logs are not placed properly, excessive
sooting will result.
Installing the Ember Material
The ember material is supplied in two packages. Place the material
evenly along the front ember burner tube, next to log 'A'.Refer to
figure 15b
Burner Adjustment
The M38DV-PRC is equipped with an adjustable burner, allowing you
to raise or lower the flames. To adjust the flames, locate the black
knob marked 'Hi-Lo', in the centre of the gas control valve (See Figure
16). The front burners are not adjustable.
To raise the flame height, turn the black knob (located behind the
lower trim) counterclockwise.
To lower the flame height, turn clockwise.
Figure 16. 'Hi-Lo' Adjustment on the M38DV-PRC's gas valve.
Note: M38DV-PRC-I models (electronic ignition) do not fea-
ture hi/lo adjustment.
L og ‘ C’
R ear L og ‘A’
Front L og ‘ B ’
L og ‘ D’
Figure 15b. Completed Installation.

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Panorama Direct Vented Fireplace
For Your Safety - READ BEFORE LIGHTING:
WARNING:If you do not follow these instructions exactly, a re or explosion
may result causing property damage, personal injury or loss of life.
Department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it, call a qualied serv-
ice technician. Force or attempt to repair may result in
a re or explosion.
D. Do not use this appliance if any part has been under
water. Immediately call a qualied service technician
to inspect the appliance and to replace any part of the
control system, and any gas control which has been
under water.
A. This appliance has a pilot which must be lighted by
hand. When lighting the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around the appliance
area for gas. Be sure to smell next to the oor be-
cause some gas is heavier than air and will settle on
the oor.
What To Do If You Smell Gas:
Do not try to light any appliance.
Do not touch any electrical switch; do not use any
phone in your building.
Immediately call your gas supplier from a neigh-
bour's phone. Follow the gas supplier's instruc-
tions.
If you cannot reach your gas supplier, call the Fire
To Turn Off Gas To Appliance:
Operation - Model M38DV-PRC
3. Push in gas control knob slightly and turn clock-
wise to "Off". Do not force.
4. Replace lower trim.
1. Turn off remote switch.
2. Remove lower trim.
1. STOP! Read the safety information above on this
label.
2. Remove lower trims.
3. Push in gas control knob and turn clockwise to
"OFF."
4. Wait ve (5) minutes to clear out any gas. Smell for
gas, including near the oor. If you then smell gas,
STOP! Follow "B" in the safety information above on
this label. If you don't smell gas, go to the next step.
5. Locate pilot burner (See illustration at right.) and fol-
low steps below.
6. Turn knob on gas control counterclockwise to
"PILOT."
7. Push in gas control knob completely and hold. Light
with Piezo Igniter button. Continue to hold the control
knob in for about (1) minute after the pilot is lit. Re-
lease the knob and it will pop back up. Pilot should
remain lit. If it goes out repeat steps 3 through 8.
If knob does not pop up when released. Stop and
immediately call your service technician or gas
supplier.
If the pilot will not stay lit after several tries, turn
the gas control knob to "OFF" and call your service
technician or gas supplier.
8. Push in gas control knob and turn counterclockwise
to "ON."
9. Replace lower trim.
10.Turn on remote switch to ignite re.
Lighting Instructions:
with Continuous Pilot
M38DV-PRC
NOTE: Knob cannot be turned from
"PILOT" to "OFF" unless knob is
pushed in slightly. Do not force.
Gas Control Knob
(Shown in "Pilot" postion.)

XG0204 04/05
Page 12
Panorama Direct Vented Fireplace
What To Do If You Smell Gas:
■Do not try to light any appliance.
■Do not touch any electrical switch; do not use any phone
in your building.
■Immediately call your gas supplier from a neighbour's
phone. Follow the gas supplier's instructions.
■If you cannot reach your gas supplier, call the Fire
Department.
A. This appliance is equipped with an ignition system that allows
for both continuous pilot operation as well as an electronic
ignition that lights the pilot burner automatically. Do not
attempt to light the pilot by hand.
B. BEFORE LIGHTING smell all around the appliance area for
gas. Be sure to smell next to the floor because some gas is
heavier than air and will settle on the floor.
1. Turn off remote switch.
2. Flip down the lower trim.
3. Turn the switch on the Control Module to "Continuous Pilot
Off".
4. Flip up the trim.
with American Flame Electronic Ignition
B-Series BF-A
ADJ.
AUX Learn
Remote/Off
Continuous
Pilot
Off/On
S I
IPIPOWER
6VAC 200mA
AC ADAPTOR
Wall Switch (SWI)
Brown
Brown
Black
White
Green White
Orange
Pilot
Main
Manual
Hi/Lo
Main Gas InputMain Gas Output
White (Sensor)
Orange (Igniter)
Control
Module
Emergency
Battery
Power
(4 x AA)
Pilot Assembly
Red
Black
Red
Black
Optional
L-Series DF-I
Lighting Instructions:
To Turn Off Gas To Appliance:
1. STOP! Read the safety information above on this label.
2. Flip down the lower trims.
3. If the switch on the control module is set to "Continuous Pilot
Off" then the pilot will light when the appliance is turned on
by the remote switch. When switched to "Continuous Pilot
On" then the control module will attempt to light the pilot until
it detects that the pilot has been successfully lit.
4. With the control module set to "Continuous Pilot Off" wait 5
minutes to clear out any gas. If you smell gas, STOP! Follow
"B" in the safety information above on this label. If you don't
smell gas, go to the next step.
5. Turn switch on the control module to "Continuous
Pilot On" This will initiate the lighting of the pilot.
NOTE: This unit is equipped with an ignition system that lights
the pilot burner automatically. Do not attempt to light the
pilot by hand.
6. Turn on wall switch.
7. Flip up the lower trim.
8. If the fireplace does not operate, follow the instructions "To
Turn Off Gas To Appliance" and call your service technician
or gas supplier.
9. If you wish to operate the Fireplace without the Continous Pilot
simply turn the switch on the control module to "Continuous
Pilot Off" and follow instructions 6-8.
For Your Safety - READ BEFORE LIGHTING:
with American Flame Electronic Ignition
Operation - Model M38DV-PRC
WARNING: If you do not follow these instructions exactly, a re or explosion may
result causing property damage, personal injury or loss of life.

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XG0204 04/05
Panorama Direct Vented Fireplace
For Your Safety - READ BEFORE LIGHTING:
To Turn Off Gas To Appliance:
Lighting Instructions:
WARNING:If you do not follow these instructions exactly, a re or explosion
may result causing property damage, personal injury or loss of life.
If you cannot reach your gas supplier, call the
Fire Department.
C. Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will
not push in or turn by hand, don't try to repair it,
call a qualied service technician. Force or at-
tempt to repair may result in a re or explosion.
D. Do not use this appliance if any part has been
under water. Immediately call a qualied serv-
ice technician to inspect the appliance and to
replace any part of the control system, and any
gas control which has been under water.
A. This appliance is equipped with an ignition sys-
tem that lights the pilot burner automatically. Do
not attempt to light the pilot by hand.
B. BEFORE LIGHTING smell all around the appli-
ance area for gas. Be sure to smell next to the
oor because some gas is heavier than air and
will settle on the oor.
What To Do If You Smell Gas:
Do not try to light any appliance.
Do not touch any electrical switch; do not use
any phone in your building.
Immediately call your gas supplier from a
neighbour's phone. Follow the gas supplier's
instructions.
1. Turn off remote switch.
2. Remove lower trim.
Gas
Inlet
Gas Control Switch
Shown in "On" Position
3. Turn the switch on the gas control to "Off".
4. Replace lower trim.
1. STOP! Read the safety information above on
this label.
2. Remove lower trims.
3. Turn switch on the gas control to OFF".
4. Wait 5 minutes to clear out any gas. If you smell
gas, STOP! Follow "B" in the safety information
above on this label. If you don't smell gas, go to
the next step.
5. Turn switch on the gas control to "ON". NOTE:
This unit is equipped with an ignition system that
lights the pilot burner automatically. Do not at-
tempt to light the pilot by hand.
6. Turn on wall switch.
7. Replace lower trim.
8. If the replace does not operate, follow the in-
structions "To Turn Off Gas To Appliance" and
call your service technician or gas supplier.
Operation - Model M38DV-PRC-I
with Honeywell Intermittent Pilot
M38DV-

XG0204 04/05
Page 14
Panorama Direct Vented Fireplace
Maintenance
General
Have the fireplace installation inspected yearly, including a visual
check of the vent system, the burner and the pilot flame. For con-
venience a 1/8" manifold pressure tap is supplied on the gas valve
for a test gauge connection. See Figure 19.
For Natural Gas this appliance requires a minimum inlet pressure
of 5.5" W.C. and a manifold pressure of 3.5" W.C.
For Propane Gas this appliance requires a minimum inlet pres-
sure of 11" W.C. and a manifold pressure of 10" W.C.
Always keep the fireplace area clear and free of combustible
materials, as well as gasoline and other flammable vapours and
liquids.
Do not use this appliance if any part has been under water. Imme-
diately call a qualified service technician to inspect the appliance
and to replace any part of the control system and any gas control
which has been under water.
CAUTION
•Fireplace gas control must be in the “OFF” position and pilot
and main burners extinguished when cleaning appliance with
a vacuum.
• Glass and logs can get very hot. Handle only when cool.
Cleaning
When the fireplace is first activated, there may be some smoking and
a visible film may be left on the glass. This is a normal condition, and
is the result of burning the protective coatings on new metal.
Glass must be cleaned periodically to remove any film (a normal
bi-product of combustion) which may be visible. Film can easily
be removed by removing the door, as shown on page 10. Handle
the door carefully, and clean it with glass cleaners. One of the
most effective products is Kel Kem.
Silicone seals on inner door during initial firing will "off gas",
leaving a visual deposit of a white substance on combustion
chamber walls. This can easily be removed by following the steps
described above.
Use a vacuum cleaner or whisk broom to keep the control com-
partment, burner, and firebox free from dust and lint.
Logs may be cleaned periodically with a vacuum to remove soot.
WARNING:
Do not attempt to clean glass when hot.
Do not clean glass with abrasive materials as any glass etch-
ing may cause premature glass failure.
Pilot Burner Adjustment
1. Locate Pilot Adjustment Screw. (See figure 17.)
2. Adjust pilot key to provide properly sized flame. (See figure 18).
3. After installing or servicing, leak test with a soap solution with
main burner on. Coat pipe and tubing joints, gasket etc. with soap
solution. Bubbles indicate leaks. Tighten any areas where the
bubbles appear until the bubbling stops completely.
Figure 18. Pilot Burner. PSE NA/LP201 with ECO Thermocouple
Gas Control Valve
Figure 19. Sit Nova 820 gas valve.
Manifold Pressure
Test Connection
Pilot Adjustment Screw
Vent Safety Switch
Inlet
Pressure
Power
Generator
Thermocouple
Connection
Wall Switch
TP-TH TP TH
Secondary Limit

Page 15
XG0204 04/05
Panorama Direct Vented Fireplace
Maintenance
Troubleshooting
If your fireplace still does not operate correctly, consult your dealer or
the manufacturer.
All service and repairs should be performed by a qualified
agency.
All spare parts, optional fans (see optional fan instruction guide), and
optional trim finishes are available from Canadian Heating Products
Inc. or your local dealer.
M38DV-
Troubleshooting
The following is a troubleshooting chart of possible problems:
PROBLEM CORRECTIVE ACTION
Noisy Pilot Flame Locate pilot adjustment screw on the
front of the gas control valve. Flame
is decreased by turning adjustment
screw clockwise.
Pilot won’t ignite Disconnect remote wires and try to
light pilot. If pilot now works, remote
connections are faulty. Check wiring
diagram figure 19.
Main burner will 1. Check wiring (see figure 19)
not light 2. Check wall switch for proper con-
nection.
3. Check pilot burner. If extinguished:
a. Allow fireplace to cool, then try to
relight.
b. If condition persists, call a qualified
service person.
M38DV-PRC

XG0204 04/05
Page 16
Panorama Direct Vented Fireplace
Warranty
The Warranty
The Companies warrants the Montigo Gas Appliance to be free from defects in materials and workmanship at the time of manufacture. On the Montigo, there is
a ten-year warranty on the firebox and its components, a five-year warranty on the main burner, and a one-year warranty on the pilot burner, gas control valve
and fibre logs. Glass, plated/painted finishes, and refractory lining are exempt.
Remedy And Exclusions
The coverage of this Warranty is limited to all components of the Gas Appliance manufactured by The Companies.
This Warranty only covers Montigo Gas Appliances installed in the United States or Canada.
If the components of the Gas Appliance covered by this Warranty are found to be defective within the time frame stated (see The Companies right of investiga-
tion outlined below). The Companies will, at its option, replace or repair defective components of the Gas Appliance manufactured by The Companies at no
charge, and will also pay for reasonable labour costs incurred in replacing or repairing components. If repair or replacement is not commercially practical, The
Companies will, at its option, refund the purchase price of the Montigo Gas Appliance.
This Warranty covers only parts and labour as provided above. In no case shall The Companies be responsible for materials, components, or construction
which are not manufactured or supplied by The Companies, or for the labour necessary to install, repair or remove such materials, components or construction.
All replacement or repair components will be shipped F.O.B. the nearest The Companies factory.
Qualifications To The Warranty
The Gas Appliance Warranty outlined above is further subject to the following qualifications:
(1) The Gas Appliance must be installed in accordance with The Companies installation instructions and local building codes. The Warranty on this Montigo
Gas Appliance covers only the component parts manufactured by The Companies. The use of components manufactured by others with this Montigo Gas
Appliance could create serious safety hazards, may result in the denial of certification by recognized national safety agencies, and could be in violation of
local building codes. This warranty does not cover any damages occurring from the use of any components not manufactured or supplied by The Compa-
nies
(2) The Montigo Gas Appliance must be subjected to normal use. The Gas Appliances are designed to burn gas only. Burning conventional fireplace fuels
such as wood, coal or any other solid fuel will cause damage to the Gas Appliance, will produce excessive temperatures and will result in a fire hazard.
Limitations On Liability
It is expressly agreed and understood that The Companies sole obligation, and purchaser’s exclusive remedy under this Warranty, under any other warranty,
expressed or implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above.
In no event shall The Companies be responsible for any incidental or consequential damages caused by defects in its products, whether such damage occurs
or is discovered before or after replacement or repair, and whether or not such damage is caused by The Companies negligence. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The duration of any implied warranty
with respect to this Montigo Gas Appliance is limited to the duration of the foregoing warranty. Some states do not allow limitation on how long an implied war-
ranty lasts, so the above may not apply to you.
Investigation Of Claims Against Warranty
The Companies reserves the right to investigate any and all claims against this Warranty and to decide upon method of settlement.
The Companies are not responsible for work done without written consent.
The Companies shall in no event be responsible for any warranty work done without first obtaining The Companies written consent.
Dealers have no authority to alter this Warranty.
The Companies employees and dealers have no authority to make any warranties nor to authorize any remedies in addition to or inconsistent with those stated
above.
How To Register A Claim Against Warranty
In order for any claim under this Warranty to be valid, The Companies must be notified of the claimed defect in writing or by telephone, as soon as reasonably
possible after the defect is discovered. Claims against this Warranty in writing should include the date of installation, and a description of the defect.
Other Rights
This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
NOTE: The Companies as stated above refer to - Canadian Heating Products Inc. and/or Montigo Del Ray Corp.
Canadian Heating Products Inc. and/or Montigo DelRay Corp. reserves the right to make changes at any time, with-

Page 17
XG0204 04/05
Panorama Direct Vented Fireplace
Appendix A - Termination Locations
A= clearance to the termination frame above grade, veranda, porch,
deck, or balcony [16 inches (41 cm) minimum]
B= clearance to door, or sides and top of window, that may be opened
[16 inches (41 cm) minimum for appliances ≤100 000 BTU/H
(30kW)]
C= clearance to bottom of window that may be opened horizontally
[36 inches (92 cm) minimum for appliances ≤100 000 BTU/H
(30kW)]
D= no clearance to permanently closed window when installed with
approved glass penetration termination
E= clearance to permanently closed window [16 inches 41 cm recom-
mended to prevent condensation on window]
F = vertical clearance to ventilated soft located above the termination
within a horizontal distance of 2 feet (61 cm) from the centreline of
the termination [22 inches (56 cm) minimum]
G = clearance to unventilated soft
[16inches (41 cm) minimum to non-combustibles]
[22 inches (56 cm) minimum to combustibles]
H= clearance to outside corner [9 inches (23 cm) minimum]
I= clearance to inside corner [12 inches (31 cm) minimum]
J= * not to be installed above a meter/regulator assembly within
40" (103 cm) horizontally from the centreline of the regulator
K= clearance to service regulator vent outlet [3 feet minimum in the
United States] [*6 feet (1.8 m) minimum in Canada]
L = clearance to nonmechanical air supply inlet to building or the
combustion air inlet to any other appliance [16 inches (41 cm)
minimum for appliances ≤100 000 BTU/H (30kW)]
M= clearance to mechanical air supply inlet
[*6 feet (1.8 m) minimum]
N= †clearance above paved sidewalk or a paved driveway located
on public property [*7 feet (2.1 m) minimum]
P= clearance under veranda, porch, deck, or balcony
[16 inches (41 cm) minimum‡to non-combustibles]
[22 inches (56 cm) minimum‡to combustibles]
Q= clearance above a roof [24 inches (61 cm) minimum]
R= clearance to adjacent walls and neighbouring buildings
[18 inches (46 cm) minimum]
S= clearance from corner in recessed location
[12 inches (31 cm) minimum]
T= maximum depth in recessed location
[48 inches (122 cm) minimum]
U= minimum width for back wall of recessed location
[24 inches (61 cm) minimum]
V= no horizontal clearance between the frames of two terminations
that are level.
W= horizontal clearance between the frames of two terminations
that are not level. [36 inches (92 cm) minimum]
†a vent shall not terminate directly above a sidewalk or paved
driveway which is located between two single family dwellings
and serves both dwellings
‡only permitted if veranda, porch, deck, or balcony has an open
side that is equal to or greater than the depth of the enclosed
area
* as specied in CGA B149 Installation Codes. Note: local Codes
or Regulations may require different clearances

XG0204 04/05
Page 18
Panorama Direct Vented Fireplace
Appendix B - Spare Parts & Accessories
Note: Use only original replacement parts. This will protect your warranty cover- age for parts replaced under warranty. Contact authorized dealers of this product. If they can not supply original replacement part(s), Call toll free at 1-800-378-3115. Canadian Heating Products & Montigo Delray Corp 27342 Gloucester Way Langley, BC, V4W 4A1 When contacting dealer or Montigo, please have the following ready. - Your name and address - Part number and description of part or accessories to be replaced - Model and serial numbers of your heaters - Type of Gas used (Natural Gas or LP/Propane gas)
M38DV-PRC M38DV-PRC-I
1Valve NG RGC1006 RGC1004 2ValveLPG RGC1005 RGC1003 3Pilot Ass NG RPA020 RPA003 4Pilot Ass LPG RPA021 RPA004 5Piezo Piezo Piezo 6Orifice NG ROR1077 ROR1077 7Orifice LPG ROR1079 ROR1079 8Door Left RD101 RD101 9Door Right RD102 RD102 10 Door Central RD106 RD106 11 Log Set RLGS07 RLGS07 12 Transformer Box N/A RHSIT03

Page 19
XG0204 04/05
Panorama Direct Vented Fireplace
Notes

XG0204 04/05
Page 20
Panorama Direct Vented Fireplace
Notes