Motak MR10 User manual
Carefully read this manual before using unit .
Included lines:
MR10, MR12, M319, MRD43, MRD37
November 2021 3070758
USER’S MANUAL
HC
Use and care manual for HC refrigerant gas units.
MOTAK
MOTAK
For warranty service call 833-474-0367
31
For warranty service call 833-474-0367 2
Contents
1. IMPORTANT SAFETY INFORMATION --------------------------------------------------------- 3
1.1. Safety precautions --------------------------------------------------------- 3
2. UNIT SERIAL NUMBER --------------------------------------------------------- 6
2.1. Locating the Labels --------------------------------------------------------- 6
2.2. Ownership --------------------------------------------------------- 7
3. INSTALLATION --------------------------------------------------------- 7
3.1. Accessory Installation --------------------------------------------------------- 8
3.2. Electrical connection --------------------------------------------------------- 12
3.3. Turning on the unit --------------------------------------------------------- 14
4. HOW TO USE THIS UNIT --------------------------------------------------------- 14
4.1. Storing product inside unit --------------------------------------------------------- 14
4.2. Temperature control --------------------------------------------------------- 16
4.3. Lighting --------------------------------------------------------- 20
4.4. Hinged door --------------------------------------------------------- 21
4.5. Self-closing system for hinged door --------------------------------------------------------- 22
4.6. Sliding doors --------------------------------------------------------- 22
4.7. Self-closing system for sliding doors --------------------------------------------------------- 22
5. GENERAL MAINTENANCE --------------------------------------------------------- 23
5.1. General cleaning --------------------------------------------------------- 23
5.2. Technical maintenance --------------------------------------------------------- 24
6. UNIT’S FINAL DISPOSITION --------------------------------------------------------- 24
7. TROUBLESHOOTING GUIDE --------------------------------------------------------- 25
8. TECHNICAL SUPPORT --------------------------------------------------------- 29
9. WARRANTY POLICY --------------------------------------------------------- 30
For warranty service call 833-474-0367 31
NO CONSEQUENTAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES
ARISING FROM PRODUCT SPOILAGE CLAIMS WHETHER OR NOT ON ACCOUNT OF
REFRIGERATION FAILURE. MOTAK ASSUMES NO LIABILITY FOR PARTS OR LABOR
COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES RESULTING FROM IMPROPER
USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET
FORTH IN THE WARRANTY PACKET PROVIDED WITH THE UNIT.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of
the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL
VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE:
THERE ARE NO OTHER WARRANTIES, EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE
THREE (3) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL TWO (2) YEAR
COMPRESSOR WARRANTY AS DESCRIBED ABOVE.
THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING
IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF.
OUTSIDE Continental U.S. and Canada: This warranty does not apply to, and MOTAK is not
responsible for, any warranty claims made on products sold or used outside the United States.
MOTAK IS NOT RESPONSIBLE FOR ANY COST ASSOCIATED WITH THE RELOCATION OF
CABINET FOR REPAIRS. ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE
DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD ARE NOT COVERED BY
THIS WARRANTY. IMPROPER ELECTRICAL CONNECTIONS, FAILED OR DAMAGED
COMPONENTS ARE NOT COVERED BY THIS WARRANTY. Additional items that will render this
warranty void: equipment not used according to the specifications described in the operational manual
or used in environments exceeding manufacturer performance and design specifications, equipment
exposed to direct sunlight or heat sources or weather conditions that cause failures, oxidation that is
caused by a hit, grooves, friction with metal parts exposed to the rain or wind, corrosive elements out
of normal use, including lack of frequent cleaning; fan blades that are damaged, unbalanced or broken
by external objects, rodents, garbage, etc. Using sharp objects, solvents, detergents, abrasive cleaners
or steel wool for defrosting purposes that can damage equipment; allowing the electrical input voltage
to be higher or lower than normal conditions and variants; equipment altered or repaired by a third party
other than MOTAK’s service agents or without MOTAK’s authorization.
For warranty service call 833-474-0367
ONE (1)
For warranty service call 833-474-0367 31
NO CONSEQUENTAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES
ARISING FROM PRODUCT SPOILAGE CLAIMS WHETHER OR NOT ON ACCOUNT OF
REFRIGERATION FAILURE. MOTAK ASSUMES NO LIABILITY FOR PARTS OR LABOR
COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES RESULTING FROM IMPROPER
USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET
FORTH IN THE WARRANTY PACKET PROVIDED WITH THE UNIT.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of
the original purchaser/user to whom delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL
VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE:
THERE ARE NO OTHER WARRANTIES, EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE
THREE (3) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL TWO (2) YEAR
COMPRESSOR WARRANTY AS DESCRIBED ABOVE.
THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING
IMPLIED WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE
HEREOF.
OUTSIDE Continental U.S. and Canada: This warranty does not apply to, and MOTAK is not
responsible for, any warranty claims made on products sold or used outside the United States.
MOTAK IS NOT RESPONSIBLE FOR ANY COST ASSOCIATED WITH THE RELOCATION OF
CABINET FOR REPAIRS. ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE
DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD ARE NOT COVERED BY
THIS WARRANTY. IMPROPER ELECTRICAL CONNECTIONS, FAILED OR DAMAGED
COMPONENTS ARE NOT COVERED BY THIS WARRANTY. Additional items that will render this
warranty void: equipment not used according to the specifications described in the operational manual
or used in environments exceeding manufacturer performance and design specifications, equipment
exposed to direct sunlight or heat sources or weather conditions that cause failures, oxidation that is
caused by a hit, grooves, friction with metal parts exposed to the rain or wind, corrosive elements out
of normal use, including lack of frequent cleaning; fan blades that are damaged, unbalanced or broken
by external objects, rodents, garbage, etc. Using sharp objects, solvents, detergents, abrasive cleaners
or steel wool for defrosting purposes that can damage equipment; allowing the electrical input voltage
to be higher or lower than normal conditions and variants; equipment altered or repaired by a third party
other than MOTAK’s service agents or without MOTAK’s authorization.
USER’S MANUAL
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For warranty service call 833-474-0367 3
1. IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING
WARNING!
Use this unit only for the purpose that it was made for as described in this manual.
Proper installation, care and maintenance are essential for proper operation and maximum energy
efficiency.
In the event you find a problem not described in this manual, do not attempt to solve it by yourself; call
MOTAK Technical Support Services for assistance.
IMPORTANT: we strongly recommend you ask for assistance from our Technical Support Services or
from our qualified technicians for any failure, problem, or malfunction of this unit.
1.1 SAFETY PRECAUTIONS
•Before using, this unit must be installed and placed following the instructions contained in this manual. Save these
instructions for future reference.
•Do not allow individuals to climb, stand on or hang from the outer portion of the unit, on the shelves or inside the
cabinet. This may cause the unit to tip over and damage the device or cause serious injuries or death.
•Do not touch the inner surfaces of the unit when hands are damp or wet. Skin may adhere to these extremely cold
surfaces.
•Do not store or use solvents, flammable vapors or liquids in the vicinity of this or any other electrical devices.
•Unplug the unit before cleaning or performing any kind of repair.
•To avoid stains wipe up any spills inside the cabinet immediately.
•If the unit is equipped with power switches, turn the unit on and off through these buttons. If the unit does not
have them, shut down directly from the plug, but never pull the cable to do so. For any maintenance you must
disconnect the unit from the electrical supply.
•Children must be supervised to make sure they do not play with the unit.
This unit is not designed to be used by people with physical or intellectual disabilities, children or people with no
experience and knowledge of use, unless they are supervised by an adult who has properly read and understood
this manual and looks out for their safety.
•Do not use or operate this device if its use has been excessive, or it has been misused, altered or modified from
manufacturer’s original specifications.
•Be extremely careful when closing doors, keeping fingers out of the clearances between the doors and cabinet, to
prevent injury.
•This unit contains a charge of refrigerant at a pressure determined by the type of refrigerant used and the internal
volume. The installation and welding of the piping should be treated by a service technician authorized by MoTak
who is properly trained in the use and management of refrigerants.
For warranty service call 833-474-0367 30
OTHER LIMITED LIABILITY WARRANTIES
Warranty against rust is also 12 months, to be awarded only if unit performance is affected. Broken
glass, front/back grills, and power cords are not covered by this warranty, unless DOA (dead on
arrival). Additional limited warranties are awarded to: gas leaks and refrigerant (12 months), clogged
system (12 months), mechanical and electrical false contacts (12 months), relays and capacitors for
compressor (12 months), magnetic gasket (30 days). The additional warranties should comply with
the terms of the one (1) year warranty coverage.
WARRANTY CLAIMS
Claims for labor or parts must be made directly through MoTak. All claims should include: unit model
number, cabinet serial number, proof of purchase, date of installation, and all pertinent information
supporting the existence of the alleged defect.
In case of compressor warranty, the compressor model tag must be returned to MoTak along with
above listed information. LED driver or fan motor warranty replacements must be supported by
manufacturer’s tag or equivalent information.
Any claim against these warranty provisions must be commenced within 90 days after the cause of
action has occurred.
WHAT IS NOT COVERED BY THIS WARRANTY
MoTak’s obligation under this warranty is limited to either repair or replacement of parts, subject to the
additional limitations below. This warranty neither assumes nor authorizes any person to assume
obligations other than those expressly covered by this warranty.
Travel beyond one hundred (100) is not covered by this warranty and is the responsibility of the
customer to pay the additional travel time and mileage.
Broken glass, front/back grills, and power cords are not covered by this warranty.
Installation in a Non-commercial establishment, such as a residence shall be void of warranty and all
liabilities. Also, use of this product “outdoors”or in a non-environment controlled room such as a porch
or car port and of the like, and the use of extension cords will also void this warranty.
Additional items that will render this warranty void: equipment not used according to the specifications
described in the operational manual or used in environments exceeding manufacturer performance and
design specifications, equipment exposed to direct sunlight or heat sources or weather conditions that
cause failures, oxidation that is caused by a hit, grooves, friction with metal parts exposed to the rain
or wind, corrosive elements out of normal use, including lack of frequent cleaning; fan blades that are
damaged, unbalanced or broken by external objects, rodents, garbage, etc. Using sharp objects,
solvents, detergents, abrasive cleaners or steel wool for defrosting purposes that can damage
equipment; allowing the electrical input voltage to be higher or lower than normal conditions and
variants; equipment altered or repaired by a third party other than MoTak’s service agents or without
MoTak’s written authorization.
For warranty service call 833-474-0367For warranty service call 833-474-0367
USER’S MANUAL
4
29
For warranty service call 833-474-0367 4
•Never stack two or more units; leveling feet are not designed for this purpose, and doing so compromises use
safety. Stacking of one unit, only, on top of the same model is approved if using pods, skids or pallets, and
supported by the cabinet corners only.
•Refrigeration system on this unit must not be damaged or manipulated by untrained personnel.
For warranty service call 833-474-0367 29
ONE (1) YEAR PARTS & LABOR WARRANTY
MoTak warranty to the original purchaser of every new MoTak refrigerated unit, the cabinet and all
parts thereof, to be free of defects in material or workmanship, under normal, proper use and
maintenance service as specified by MoTak and upon proper installation and start-up in accordance
with the instruction packet supplied with each MoTak unit. MoTak’s obligation under this warranty is
limited to a period of one (1) year from the original purchase date or eighteen (18) months after
shipment date from MoTak, whichever occurs first.
The parts covered under this warranty that are determined by MoTak to have been defective within
one (1) year from original installation date are limited to repair or replacement, including labor
charges, of defective parts or assemblies. The labor warranty shall include standard straight time
labor charges only and reasonable travel time, as determined by MoTak.
This warranty does not cover standard wear and tear on parts nor issues caused by improper
installation or lack of basic preventative maintenance.
Furthermore, MoTak is not responsible for any cost associated with the relocation of
the cabinet for repairs.
ADDITIONAL TWO-YEAR COMPRESSOR WARRANTY
In addition to the one (1) year warranty stated above, MoTak warrants its including R134a, R600, and
R290 hermetically sealed compressors to be free from defects in both material and workmanship
under normal and proper use and maintenance service with a two (2) year added coverage on parts
(not labor or shipping) for a total of three (3) years coverage from the original purchase date.
Compressor warranty will be voided if careful handling procedures have not been followed; for
technical questions call MoTak technical service department at 1570-752-4602. Compressors
determined by MoTak to have been defective within this warranty period will, at MoTak’s option, be
either repaired or replaced with a compressor or compressor parts of similar design and capacity.
MoTak assumes no liability for misuse or inadequate maintenance of the unit.
The two (2) year extended compressor warranty applies only to hermetically sealed parts of the
compressor and does not apply to any other parts or components, including, but not limited to:
cabinet, paint finish, temperature control, refrigerant, metering device, driers, motor starting
equipment, fan assembly or any other electrical component, etcetera.
The two-year compressor warranty detailed above will be voided if the following procedure is not
carefully adhered to:
1. Drier replacement is very important and must be changed when a system is opened for servicing.
An OEM exact replacement should be used. The new drier must also be the same capacity as the
drier being replaced.
2. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns
or lower must be obtained.
For warranty service call 833-474-0367For warranty service call 833-474-0367
USER’S MANUAL
28 5
For warranty service call 833-474-0367 5
AVOID RISKS: if power cord or other electronic components are damaged, only the manufacturer or
an authorized technician may repair it to avoid danger, so as to minimize the risk of possible ignition
due to incorrect parts or improper service.
IMPORTANT: do not to use a cutter knife or blade for unit handling. Inappropriate use may scratch or
cut off components.
PRECAUTION: do not store explosive substances, such as spray cans with flammable
propellant, inside unit.
PRECAUTION: this unit uses highly flammable HC refrigerant. Do not perforate cooling
system tubing. This may cause fire or explosion.
WARNING: do not obstruct unit venting grills. It is important to maintain adequate air flow.
WARNING: do not use mechanical devices or other means to speed up
deicing process, other than those recommended by the manufacturer.
WARNING: do not damage cooling circuit.
WARNING: do not use electrical equipment inside unit’s storage compartment
except for types recommended by the manufacturer.
WARNING: in order to reduce flammability danger, unit installation must
be performed by qualified personnel only.
DANGER: fire or explosion risk. This unit uses highly flammable HC refrigerant.
Any unit repairs must be performed by qualified personnel.
IMPORTANT
MOTAK reserves the right to perform product
improvements. Design and specifications are subject to
change without notice.
For warranty service call 833-474-0367 28
8 TECHNICAL SUPPORT
PROCEDURE TO REQUEST SERVICE
Before requesting a warranty service make sure you have followed the installation guide outlined in
this manual.
Equipment service requests should be made as follows:
Contact MoTak’s Warranty Support department at 1.833.474.0367
When requesting a service call, it is mandatory that the customer provides the following
information:
• Company Name - Owner
• Full Address (City, state, zip code) - site
• Telephone and Contact Name – at site & of owner
• Serial #
IMPORTANT NOTES
MoTak has no responsibility for accidents or damage suffered as a result of inadequate wiring,
overloads and lack of ground wire, misuse of equipment, lack of training, etc.
This warranty does not cover expenses incurred for freight, transportation, shipping,
etc. generated by sending the refrigerator or part thereof for repair and return to the
client.
INTERPRETATION
If there is any ambiguity regarding the interpretation of this document, please contact
MoTak directly to speak with an MoTak USA Service Department specialist: 1.570.752.4602
**This warranty policy is subject to changes without notification
For warranty service call 833-474-0367For warranty service call 833-474-0367
2. UNIT SERIAL NUMBER
2.1 LOCATING THE LABELS
To give you the best service, it is necessary to locate the serial number as shown below:
USER’S MANUAL
627
For warranty service call 833-474-0367 27
For warranty service call 833-474-0367For warranty service call 833-474-0367
*Images for reference use only.
USER’S MANUAL
26 7
For warranty service call 833-474-0367 7
Climate classification
MoTak coolers are designed to work according to certain ambient temperatures. Check
your cooler’s classification on the corresponding serial number label (see page 6). Cooler
operation is not recommended under temperatures above indicated as this may
create high energy consumption levels.
See table below to identify your cooler’s operation temperature.
Climate Class
Temperature
Relative Humidity
0
32°F
50%
1
61°F
80%
2
72°F
65%
3
77°F
60%
4
86°F
55%
5
104°F
40%
6
81°F
70%
7
95°F
75%
8
75°F
55%
NOTE: Climate class is specified in ISO 23953-2.
2.2 OWNERSHIP
Before you start to install your MOTAK unit, carefull inspect it for freight damage. If damage is
discovered, immediately file a claim with the delivery freight carrier. MOTAK is not responsible for
damage incurred during shipment.
3. INTALLATION
•Install this unit away from direct sunlight.
•Do not install this unit outdoors.
•This unit must not be used or stored where ambient temperature is under 14°F or greater than
140°F or where relative humidity is greater than 90%.
•Never install equipment close to heat sources; otherwise, unit may consume more energy or
function incorrectly.
•Do not introduce objects that are hot or warmer than ambient temperature inside unit.
•Never obstruct or place objects along front grill which may obstruct free air flow; this may
cause inefficient unit operation and will increase the energy consumption.
For warranty service call 833-474-0367 26
7. TROUBLESHOOTING GUIDE
For warranty service call 833-474-0367For warranty service call 833-474-0367
USER’S MANUAL
825
For warranty service call 833-474-0367 8
•Never place objects over the unit. Consider that the cabinet’s structure has been constructed
mainly of laminated sheet metal and polyethylene foam that may easily bend or deform when
hit, and it may even deform over time due to placement
of TV, microwave oven and other objects.
•For optimal performance, unit separation on back and
sides must be at a minimum distance of 4 inches (10 cm)
with respect to walls or other nearby objects.
3.1 ACCESORY INSTALLATION
Before tuning the unit on or connecting to power supply, make
sure you use the installation kit, such as wall separators, level
supports or the other accessories.
Depending on your unit’s model, you may have some of the following accessories:
For warranty service call 833-474-0367 25
5.2 TECHNICAL MAINTENANCE
If your MoTak unit requires major maintenance due to refrigeration, electric or lighting
system failure, please contact the MoTak USA Service Department.
All repairs must be performed by an authorized technician. Attempts to repair this unit
by inexperienced personnel or you may create malfunctions, damage to unit or to
yourself. Such attempts will be considered to automatically void the warranty.
Request and make sure original spare parts are used with the same characteristics to
guarantee the unit’s optimal operation.
Before calling the MoTak USA Service Department check the Troubleshooting Guides
included in this manual.
6. UNITS FINAL DISPOSITION
CAUTION: Risk of fire or explosion. Dispose of property in accordance with Federal or local
regulations. Flammable refrigerant used.
This unit’s packaging is manufactured with materials that may be recycled. When disposing
of packaging, separate materials to be recycled.
This unit uses refrigerant gas that does not damage the ozone layer and it has a low
greenhouse effect. These gases are flammable.
This unit contains cyclopentane foam as isolating agent, components that contain oil
and electrical/electronic components. Do not discard unit together with household
waste; find a collection center approved by local legislation.
Before discarding unit:
• Cut off power cord.
• Remove door(s).
• Leave shelves in a place far from reach of children.
For warranty service call 833-474-0367For warranty service call 833-474-0367
USER’S MANUAL
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For warranty service call 833-474-0367 9
Some models have optional casters for easy mobility inside the
establishment. If this is the case, casters are factory-installed, and it is
only necessary to remove transport pods.
This accessory is designed to provide adequate separation between unit
back and wall.
Tools to be used
Leveling skid / leveling screw
For warranty service call 833-474-0367 24
5. GENERAL MAINTENANCE
IMPORTANT: disconnect the unit from wall outlet before you perform any maintenance or cleaning
task.
IMPORTANT: do not perform any cleaning task with water hose or jet wash as it may cause damage
to electrical components and cause electric shock.
It is preferable to perform cleaning and maintenance tasks using safety work gloves.
With a moistened cloth, clean glass solid and glass door internal and external surfaces at least once
per week accordingly.
At least every three months, clean the door’s seal, check it for perfect condition, and check whether it
makes contact with frame inside cabinet.
With a moistened cloth, clean glass solid door internal and external surfaces at least once per week.
At least once per month, clean sliding door rails and check for perfect conditions for adequate door
slide.
5.1 GENERAL CLEANING
Cleaning the unit regularly prevents deterioration and reduces
malfunctioning that may alter product preservation.
Clean with a piece of cloth only, warm water and neutral soap. Dry
surfaces using a soft cloth or rag.
Avoid cleaning surfaces with water hose or jet wash.
Do not use solvent or abrasive products for cleaning tasks as they
may damage surface finish.
Do not use sharp points to remove excessive dirt; use brush if
required.
Use a broom or mop to clean area under unit. Avoid splattering water
directly under unit’s internal front area.
Do not use cleansers, detergents, degreasers, sanitizers or
bleaching agents that contain chlorides or phosphates on stainless
steel.
Do not use sharp pointed objects to remove excessive grime, use
brush if required.
IMPORTANT: do not use solvent or abrasive products for cleaning as they may damage surface finish.
For warranty service call 833-474-0367For warranty service call 833-474-0367
USER’S MANUAL
10 23
For warranty service call 833-474-0367 10
Casters
Wall spacer
For warranty service call 833-474-0367 23
4.6 SLIDING DOOR
Just as with hinged doors, sliding doors are designed to provide
optimal thermal isolation of refrigerated products, making product
display more efficient at the point of sale. If the sliding door is dama-
ged, do not attempt repairing it yourself. Call the MoTak USA Service
Department.
Sliding doors are supported by a set of rails, allowing door opening
with minimal force, providing access to product.
4.6 SELF-CLOSING SYSTEM FOR SLIDING DOOR
The unit may be equipped with an integrated self-closing sliding door system inside the frame, which
prevents doors from remaining open carelessly, forcing them to close by an internal spring part of its
mechanism. If you notice that it lacks sufficient force to fully close or it closes with too much difficulty,
such that it could damage the door or refrigerated product may be at risk, call the MoTak USA
Service Department.
To open doors, just slide from left to right on the opposite side where they are located.
To refill unit, open left door and turn right door lock. Thus, you may keep doors open temporarily,
while you fill the unit with product to be refrigerated.
For warranty service call 833-474-0367For warranty service call 833-474-0367
USER’S MANUAL
22 11
For warranty service call 833-474-0367 11
Instructions:
1. Use a ¼” screwdriver
2. Insert the hexagonal screw through the wall spacer
3. Place the hexagonal screw on the insert nuts positioned on the backrest of the unit.
4. Screw the wall space in.
Shelves
These accessories must be used to place
products inside the unit. They are designed to
optimize unit’s internal space and good air
flow.
Depending on your unit’s model, it may have different types of shelves. These are some types:
Floor Shelves
Type A Type B Type C
For warranty service call 833-474-0367 22
4.4 HINGED DOOR
Unit’s door is designed to thermally isolate the refrigerated product from the environment. If it gets
fractured or broken, do not attempt to repair it; call the MoTak USA Service Department.
Door hinges and supports have been designed for an adequate turning radius and a proper seal
separation distance. If for any reason you need to replace or adjust, request support from the MoTak
USA Service Department.
If the unit includes reversible doors and requires a change at the opening, allow this task to be
performed by a knowledgeable authorized technician with regard to the self-closing system and
electrical installation.
Keep fingers out of risk areas such as door frame and hinges, always use the handle.
Pay special attention when closing doors especially when children are nearby.
Door opening must be free from objects or obstacles as they might fall down or slide down causing
injuries or wounds to users.
4.5 SELF-CLOSING SYSTEM FOR HINGED DOOR
2
Door may be equipped with a self-closing system that keeps door from being left open carelessly,
forcing it to close by an internal spring part of its mechanism.
The unit may include a self-closing system with lock, with two user modes:
1. Automatic closure: thanks to an internal spring in the mechanism, the system closes the door
automatically when it is positioned from 20° to 90° in aperture.
2. Reloading: if aperture is greater than 90°, the door lock will be activated and door will remain
open at 90°. Thus, you can conveniently reload unit. To release lock, you simply push the door
again from 90° to 75° to return to mode 1. 0
For warranty service call 833-474-0367For warranty service call 833-474-0367
USER’S MANUAL
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For warranty service call 833-474-0367 12
Observe that these shelves have supports to place them over the unit’s floor, as well as enough rode
to support product load.
Level shelves
Type E Type F Type G
Shelves must have an adequate orientation and position, never to be forced or exert pressure on the
unit walls or any accessory.
All shelves must be firmly supported on all four corners with provided accessories:
Make sure the shelf and the product allow the door to close completely.
IMPORTANT: shelves must have an adequate orientation and position, never to be forced or exert
pressure on unit walls or any other accessory.
For warranty service call 833-474-0367 21
4.3 LIGHTING
Consider that this unit has been designed with the intention to exhibit products to encourage your and
your supplier’s sales. For best results, lighting must be turned on during sale hours.
Our LED lighting technology allows an improved electric efficiency, reducing and providing more
operation years with regard to lighting. LED lighting is located around the door perimeter, on the internal
cabinet upper portion, or around the perimeter of the internal cabinet.
Your unit may include a switch that allows you to turn off lighting manually. Use it only when your
business is closed. During sale schedule, this lighting technology represents a minimum percentage of
the unit’s total energy consumption.
If the unit includes an Intelligent Control Function (CIF,EMS or SCS), lighting will be tuned off
automatically in savings mode. You don’t have to worry about this, each control will turn lighting off
according to unit characteristics and the products contained in it. Just open the door to exit savings
mode.
IMPORTANT: if you notice any lighting malfunction, please contact the MoTak USA Service
Department.
For warranty service call 833-474-0367For warranty service call 833-474-0367
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For warranty service call 833-474-0367 13
Gravity Organizer (Optional *)
The gravity organizer system allows placing
shelves and product at an angle; thus, bottles
will always slide to the front.
Baskets (optional*)
Unit may also have plastic or metal
baskets to exhibit product
3.2 ELECTRICAL CONNECTION
MOTAK units with HC refrigerants (R290 / R600a) are designed to operate under a specific
electric voltage. Check unit’s serial label to make sure that the electrical classification
For warranty service call 833-474-0367 20
For warranty service call 833-474-0367For warranty service call 833-474-0367
USER’S MANUAL
14 19
For warranty service call 833-474-0367 14
is adequate for installation (see page 5).
IMPORTANT: ground connection is a protection system for equipment connected to electrical
network. It is used in electrical installation to avoid current pass-through to user due to an isolation
failure of active conductors.
This unit must be connected to physical ground. In case a short
circuit occurs, ground connection reduces the risk of electrical
shock.
•Unit is equipped with a power cord with a ground cable
with a physical ground connection plug. Plug must be
connected to an adequately installed outlet and ground
connected; if you don’t have this type of plug, it is your
responsibility and obligation to have it installed.
•Please contact a certified electrician or a certified
technician if you have questions about ground
connections.
•Never use extension cords, as that action will void the
warranty.
•Under no circumstances cut off or remove the third
ground connection pin from power
cord. Do not use an adapter; if this recommendation is
not followed, it may cause burns or death to user due to
electrical shock.
•For optimal operation, it is recommended to have this
equipment connected to a dedicated
circuit outlet that is for unit use only.
•Connect plug firmly to electrical outlet making sure it is inserted all the way in.
• Never unplug your refrigerator by pulling on the power cord. Always grip plug firmly
and pull straight out from the outlet.
Power cord
Unit is equipped with a polarized power cord, with ground connection. Do not attempt to
eliminate ground connection or use two-terminal adapters.
AVOID RISKS:
if the power cord or other electronic components are damaged, only the manufacturer or authorized technician may repair them
to avoid danger, so as to minimize the risk of possible ignition due to incorrect parts or improper service.
NEVER USE AN ADAPTER PLUG!
Because of potential safety hazards under certain con- ditions, we strongly recommend against the use of an
adapter plug. The incoming power source to the cabinet including any adapters used must have the adequate pow ilable and must be properly
grounded. Only adapters listed with UL should be used.
3.3 TURNING ON THE UNIT
For warranty service call 833-474-0367 19
For warranty service call 833-474-0367For warranty service call 833-474-0367
USER’S MANUAL
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For warranty service call 833-474-0367 15
After having transported and installed the unit, let it stand for at least twelve hours to allow
compressor oil to fully settle.
Once the installing instructions have been followed, connect the unit per electrical specifications indicated on
serial number label (placed inside cabinet).
For your own safety, avoid touching the device with wet or damp hands or feet. You should not handle unit
when barefooted.
4. HOW TO USE THIS UNIT
4.1 STORING PRODUCT INSIDE COOLER
•If a floor shelf is included (Type A, B, C, D), place it directly inside
unit, and right after that, place shelves (Type E, F, G), using metallic
clips (make sure they are aligned at the same height). If a floor shelf
is not included use clips to place a shelf (see pages 9 and 10).
•If the unit has a plastic rack included, it includes supports for each
grill, without using metal clip. If the unit has been turned off and it is
necessary to turn it on, wait for at least one hour to cool the interior
of the unit before introducing product.
•When the unit is filled up, arrange and order product inside; do not
throw or drop product when placing it inside as that action will
damage interiors and shelves.
For warranty service call 833-474-0367 18
The ERC controller is preconfigured and allows the user to set the right temperature for the product. It
includes inner temperature sensor and has sensors for the refrigeration and lighting system that allow
a better performance.
The LAE control is preconfigured, allowing user to select an adequate temperature for different
products. Alarms are shown on the display. It also includes an automatic deicing mode, manual
deicing, and lighting control.
IMPORTANT: if the unit has a temperature control issue or, if failure alarms occur on CIF, EMS, LAE
or ERC displays, never attempt to make control adjustments; please call the MoTak USA Technical
Services Department. You will be assisted by experienced and authorized personnel.
The SCS control in some models is also preconfigured by the manufacturer to maintain product
temperature. It does not include a display that shows temperature or alarms. If you notice
malfunctioning, please notify the MoTak USA Technical Services Department.
The ETC1H control in some models is also preconfigured by the manufacturer to
maintain product temperature. It does not include a display that shows temperature
or alarms. If you notice malfunctioning, please notify the MoTak USA Technical Services
Department.
CIF
The Intelligent Control Function is designed by MoTak to satisfy market cooling needs, achieving
maximum energy efficiency.
There are many CIF models to provide various solutions for multiple cooling needs for each product.
For warranty service call 833-474-0367For warranty service call 833-474-0367
USER’S MANUAL
16 17
For warranty service call 833-474-0367 16
Airflow inside cabinet is priority for the unit, thus make sure
that:
•Product does not exert pressure on internal walls and it
does not go beyond perimeter of grill limits.
•Avoid introducing containers inside closed boxes, such
as carton board, trays, bags or plastic covers.
•If your unit has a bin and fan avoid placing product and
other objects against, or in a way that obstructs, fan air
outlets.
IMPORTANT: some models are designed to cool products
(i.e. beer), below 0°C. Do not use this type of unit for other
products that may be quality-affected due to these low
temperatures. Some products freeze when subjected to
these temperatures and the containers may explode. If
product containers are made of glass, they may cause cuts
and serious wounds to you; thus, always follow
recommendations and instructions from your supplier. Do
not introduce unauthorized containers or product or, ask the
Service Center for further details.
IMPORTANT: horizontal shelf maximum load must not exceed equivalent weight of three
can trays of 12oz (355ml).
Category table for MoTak line units.
Model
Product
Temperature
M319, MR10, MR12, MRD37, MRD43
Soda, Water, Juice
32°F to 44.6°F
Dairy, Delicatessen
35.6°F to 42.8°
Design climate condition
Condition
Temperature
Relative Humidity
A
77°F
60%
B
75°F
45%
C
90°F
65%
D
105°F
75%
For warranty service call 833-474-0367 17
4.2 TEMPERATURE CONTROL
All MoTak temperature controls are electronic and are previously configured by the
manufacturer. Thanks to this technology, neither height nor exterior temperature affect
the interior environment, thus, no adjustments are necessary.
Your unit may include one of these controls:
• CIF: Intelligent Control Function
• EMS: Energy Management System
• ETC1H: Electronic Controller
• SCS: Wellington
• LAE: Digital Control for Refrigerated Cabinets
• ERC: Electronic Refrigeration Controller.
The temperature control display is usually located inside the unit, or on the plastic front grill.
In the case of ETC1H control, it is located on the condenser unit. It is protected by the front plastic
grill. In smaller units, ETC1H is located on the back of unit. It does not have a display.
If your unit has an Intelligent Control Function (CIF), follow the
instructions attached to unit for further detail.
Each CIF has its own cooling configuration. It may also include energy
savings modes and it may transmit information to your suppliers.
Energy savings modes may be activated with the
display button or automatically when the unit is not in use.
In case of units without door, although some versions have CIF, they
don’t include the savings mode due to lack of a door; however, you
must use the night curtain just before closing your business to reduce
energy consumption and to allow compressors to rest.
If the unit includes an EMS controller, it will also be preconfigured. It
analyzes temperatures inside and outside the unit for better cooling of
product. Temperatures and alarms are shown on integrated display.
For warranty service call 833-474-0367For warranty service call 833-474-0367
This manual suits for next models
4
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