Motorola solutions MW810 User manual

MW810
MOBILE WORKSTATION
MODEL F5218
USER GUIDE
b
Release 2.0
August 2012
© 2012 Motorola Solutions, Inc. All rights reserved.
6802988C57-A
@6802988C57@

© 2012 Motorola Solutions, Inc. 6802988C57-A
August, 2012
Contents
COMPUTER SOFTWARE COPYRIGHTS................... iii
Document Copyrights................................................... iii
Disclaimer..................................................................... iii
Post-warranty Service .................................................. vi
How to identify the workstation release number........... vii
Using this Manual......................................................... viii
Who Should Use this Guide ...................................... viii
Related Documentation................................................ viii
Notational Conventions ................................................ ix
FCC Information ........................................................... ix
FCC Grant of Equipment Authorization For MW810
Release 2.0 .................................................................. x
Workstation Radio Combinations ................................. xi
European Union Notification......................................... xi
Conformity for RoHS Compliance ................................ xi
Equipment Disposal ..................................................... xi
Performance & Reliability of the Global Positioning System... xii
Safety Instructions........................................................ xii
What is the MW810 Mobile Workstation? .............. 1
The CPU Box ............................................................... 2
The Display .................................................................. 3
Getting the MW810 Mobile Workstation Running .. 4
Unpacking .................................................................... 4
Starting the Computer .................................................. 4
Shutting Down the Computer ....................................... 5
Turning Off................................................................ 5
Taking a Look at the MW810 Mobile Workstation .. 6
CPU Box - Front Panel Components ........................... 6
CPU Box - Backpanel Components ............................. 8
CPU Box - Bottom Side View ....................................... 12
Hard Disk Drive/Solid State Disk Compartment .......... 12
12.1" Display Front-right Components ......................... 14
12.1" Display - Backpanel Components ....................... 18
8.4" Display Front-right Components ........................... 20
8.4" Display - Backpanel Components ......................... 24
Software Tools.............................................................. 25
Working with Two Display Units ................................... 25
The Keyboard ........................................................ 26
Keyboard Illumination................................................... 27
Illumination level ...................................................... 27

ii
Duration of the keyboard illumination ..................... 27
Special Characters.................................................... 27
Keypad mode............................................................. 27
Touch Pad .................................................................... 28
MW810 Mobile Workstation Basic Operations....... 29
Power On ..................................................................... 29
Power Off ..................................................................... 29
Sleep State ................................................................... 29
Hibernation State.......................................................... 30
Display Blackout Mode................................................. 30
Night Mode ................................................................... 30
Entering Sleep State Manually.................................. 31
Wake Up from Sleep State......................................... 31
Brightness Control........................................................ 31
12.1” Display On-Screen-Display (OSD) Menu ............ 32
8.4” Display On-Screen-Display (OSD) Menu .............. 33
Troubleshooting ..................................................... 34
Maintenance .......................................................... 36
Cleaning Materials........................................................ 36
Cleaning Directions ...................................................... 36
Getting Assistance From Motorola......................... 37

iii
COMPUTER SOFTWARE COPYRIGHTS
The Motorola products described in this instruction manual may
include copyrighted Motorola Solutions computer programs stored in
semiconductor memories or other media. Laws in the United States
and other countries preserve for Motorola Solutions certain exclusive
rights for copyrighted computer programs, including the exclusive
right to copy or reproduce in any form the copyrighted computer
program. Accordingly, any copyrighted Motorola Solutions computer
programs contained In the Motorola Solutions products described in
this instruction manual may not be copied or reproduced in any
manner without the express written permission of Motorola Solutions.
Furthermore, the purchase of Motorola Solutions products shall not
be deemed to grant either directly or by implication, estoppel. or
otherwise. any license under the copyrights, patents or patent
applications of Motorola Solutions, except for the normal non-
exclusive, royalty free license to use that arises by operation of law in
the sale of a product.
EPS – 34440- B
Document Copyrights
No duplication or distribution of this document or any portion thereof
shall take place without the express written permission of Motorola
Solutions. No part of this manual may be reproduced, distributed, or
transmitted in any form or by any means, electronic or mechanical,
for any purpose without the express written permission of Motorola
Solutions.
Disclaimer
The information in this document is carefully examined, and is
believed to be entirely reliable. However, no responsibility is
assumed for inaccuracies.
Furthermore, Motorola Solutions reserves the right to make changes
to any products herein to improve readability, function, or design.
Motorola Solutions does not assume any liability arising out of the
applications or use of any product or circuit described herein; nor
does it cover any license under its patent rights nor the rights of
others.
LIMITED WARRANTY
MOTOROLA SOLUTIONS MW810 MOBILE
WORKSTATION
This warranty applies within the fifty (50) United States, the Dis-
trict of Columbia and Canada, and is effective for MW810 Mobile
Workstation shipments as of June 1, 2008.
If any affected product is being purchased in response to a Motorola
Solutions proposal containing a different communication products
warranty, the warranty contained in that proposal will apply to such
affected product. Otherwise, the following warranty applies.

iv
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:
Motorola Solutions Inc. or, if applicable, Motorola Solutions Canada
Limited ("Motorola Solutions") warrants the Motorola Solutions
MW810 Mobile Workstation (“Product”) against material defects in
material and workmanship under normal use and service for a period
of Three (3) Years from the date of shipment.
Motorola Solutions, at its option, will at no charge either repair the
Product (with new or reconditioned parts), replace it with the same or
equivalent Product (using new or reconditioned Product), or refund
the purchase price of the Product during the warranty period pro-
vided purchaser notifies Motorola Solutions according to the terms of
this warranty. Repaired or replaced Product is warranted for the bal-
ance of the original applicable warranty period. All replaced parts of
the Product shall become the property of Motorola Solutions.
This express limited warranty is extended by Motorola Solutions to
the original end user purchaser purchasing the Product for purposes
of leasing or for commercial, industrial, or governmental use only,
and is not assignable or transferable to any other party. This is the
complete warranty for the Product manufactured by Motorola Solu-
tions. Motorola Solutions assumes no obligations or liability for addi-
tions or modifications to this warranty unless made in writing and
signed by an officer of Motorola Solutions. Unless made in a sepa-
rate written agreement between Motorola Solutions and the original
end user purchaser, Motorola Solutions does not warrant the installa-
tion, maintenance or service of the Product.
Motorola Solutions cannot be responsible in any way for any ancillary
equipment not furnished by Motorola Solutions, which is attached to
or used in connection with the Product, or for operation of the Prod-
uct with any ancillary equipment, and all such equipment is expressly
excluded from this warranty. Because each system that may use the
Product is unique, Motorola Solutions disclaims liability for range,
coverage, or operation of the system as a whole under this warranty.
II. GENERAL PROVISIONS:
This warranty sets forth the full extent of Motorola Solutions responsi-
bilities regarding the Product. Repair, replacement or refund of the
purchase price, at Motorola Solutions option, is the exclusive rem-
edy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER
EXPRESS WARRANTIES. MOTOROLA SOLUTIONS DISCLAIMS
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR
IMPLIED, INCLUDING THE IMPLIED WARRANTIES OR CONDI-
TIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICU-
LAR PURPOSE. IN NO EVENT SHALL MOTOROLA SOLUTIONS
BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE
PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF
TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS
OR SAVINGS OR OTHER INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT
SUCH MAY BE DISCLAIMED BY LAW.
III. HOW TO GET WARRANTY SERVICE:
Purchaser must notify Motorola Solutions representative or call
Motorola Solutions Customer Response Center at 1-800-247-2346
within the applicable warranty period for information regarding war-
ranty service.

v
IV. WHAT THIS WARRANTY DOES NOT COVER:
A) Defects or damage resulting from use of the Product in other
than its normal and customary manner.
B) Defects or damage from misuse, accident, water, or neglect.
C) Defects or damage from improper testing, operation, mainte-
nance, installation, alteration, modification, or adjustment.
D) Breakage or damage to antennas unless caused directly by
defects in material workmanship.
E) A Product subjected to unauthorized Product modifications, dis-
assemblies or repairs (including, without limitation, the addition
to the Product of non-Motorola Solutions supplied equipment)
which adversely affect performance of the Product or interfere
with Motorola Solutions normal warranty inspection and testing
of the Product to verify any warranty claim.
F) Product that has had the serial number removed or made illegi-
ble.
G) Batteries (they carry their own separate limited warranty).
H) Freight costs to the repair depot.
I) A Product which, due to illegal or unauthorized alteration of the
software/firmware in the Product, does not function in accor-
dance with Motorola Solutions published specifications or with
the FCC type acceptance labeling in effect for the Product at the
time the Product was initially distributed from Motorola Solu-
tions.
J) Scratches or other cosmetic damage to Product surfaces that
does not affect the operation of the Product.
K) That the software in the Product will meet the purchaser's
requirements or that the operation of the software will be unin-
terrupted or error-free.
L) Normal and customary wear and tear.
M) Non-Motorola Solutions manufactured equipment unless bear-
ing a Motorola Solutions Part Number in the form of an alphanu-
meric number (i.e., TDE6030B).
N) Lift trucks if required for installation, removal, replacement or
repair of the Motorola Solutions-supplied products.
O) Dispatch to remote site locations.
P) Loading of software upgrades or fixes into the devices.
V. GOVERNING LAW:
In the case of a Product sold in the United States and Canada, this
Warranty is governed by the laws of the State of Illinois and the Prov-
ince of Ontario, respectively.
VI. PATENT AND SOFTWARE PROVISIONS:
Motorola Solutions will defend, at its own expense, any suit brought
against the end user purchaser to the extent that it is based on a
claim that the Product or its parts infringe a United States patent, and
Motorola Solutions will pay those costs and damages finally awarded
against the end user purchaser in any such suit which are attribut-
able to any such claim, but such defense and payments are condi-
tioned on the following:
A) that Motorola Solutions will be notified promptly in writing by such
purchaser of any notice of such claim;
B) that Motorola Solutions will have sole control of the defense of
such suit and all negotiations for its settlement or compromise;
and
C) should the Product or its parts become, or in Motorola Solutions
opinion be likely to become, the subject of a claim of infringe-
ment of a United States patent, that such purchaser will permit

vi
Motorola Solutions, at its option and expense, either to procure
for such purchaser the right to continue using the Product or its
parts or to replace or modify the same so that it becomes non-
infringing or to grant such purchaser a credit for the Product or
its parts as depreciated and accept its return. The depreciation
will be an equal amount per year over the lifetime of the Product
or its parts as established by Motorola Solutions.
VII. FOR AUSTRALIA ONLY:
This warranty is given by Motorola Solutions Australia Pty Limited
(ABN 16 004 742 312) of Tally Ho Business Park, 10 Wesley Court.
Burwood East, Victoria.
Our goods come with guarantees that cannot be excluded under the
Australia Consumer Law. You are entitled to a replacement or refund
for a major failure and compensation for any other reasonably fore-
seeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure.
Motorola Solutions Australia's limited warranty above is in addition to
any rights and remedies you may have under the Australian Con-
sumer Law.
If you have any queries, please call Motorola Solutions Australia at
1800 457 439. You may also visit our website: http://www.motor-
ola.com/Business/XA-EN/Pages/Contact_Us for the most updated
warranty terms.
Motorola Solutions will have no liability with respect to any claim of
patent infringement which is based upon the combination of the
Product or its parts furnished hereunder with software, apparatus or
devices not furnished by Motorola Solutions, nor will Motorola Solu-
tions have any liability for the use of ancillary equipment or software
not furnished by Motorola Solutions which is attached to or used in
connection with the Product. The foregoing states the entire liability
of Motorola Solutions with respect to infringement of patents by the
Product or any its parts thereof.
Laws in the United States and other countries preserve for Motorola
Solutions certain exclusive rights for copyrighted Motorola Solutions
software such as the exclusive rights to reproduce in copies and
distribute copies of such Motorola Solutions software. Motorola
Solutions software may be used in only the Product in which the
software was originally embodied and such software in such Product
may not be replaced, copied, distributed, modified in any way, or
used to produce any derivative thereof. No other use including,
without limitation, alteration, modification, reproduction, distribution,
or reverse engineering of such Motorola Solutions software or
exercise of rights in such Motorola Solutions software is permitted.
No license is granted by implication, estoppel or otherwise under
Motorola Solutions patent rights or copyrights.
Post-warranty Service
Repair Service Advantage (RSA) programs are available at
additional cost, with options of 1-year RSA (covering year 4) and 2-
year RSA (covering years 4 and 5).
All other warranty terms and conditions remain the same.

vii
How to identify the workstation release
number
This manual relates to MW810 Mobile Workstation Release
2.0. The Release Number reflects the type of hardware and
software installed inside the MW810 Mobile Workstation.
When receiving the MW810 Mobile Workstation, the
Release Number is included with the documentation
attached to the shipping package.
To identify Release 2.0 on MW810 Mobile Workstation units,
refer to Figure1.
To identify Release 2.0 after installing the workstation, per-
form the following:
Click Start In and in the search box enter msinfo32. The CPU
type will appear in the processor description.
The CPU type will appear in the processor description:
• Intel® CoreTM i7-3610QE 2.3 GHz Quad core processor
• Intel® CoreTM i5-3610ME 2.7 GHz Dual core processor
• Intel® CoreTM B810 1.6 GHz Celeron processor
810 R2.0
MW
Release Number
Figure 1. Release Number on MW810 Mobile Workstation Units.
Release Number

viii
Using this Manual
Before using this manual and the products it describe, be
sure to read the Safety instructions, Warranty information
and the FCC information that follows.
Who Should Use this Guide
This guide is intended for staff that operates the MW810
Mobile Workstation in vehicles. This guide assumes that
reader is familiar with basic Microsoft® Windows® 7 Pro-
fessional operations. When this is not the case, be sure to
read the documentation applicable to your version of Win-
dows.
Related Documentation
This guide describes the MW810 Mobile Workstation and
provides basic knowledge about the device.
Please note that although this guide refers to hardware and
software components supplied with the MW810 Mobile
Workstation, it does not provide full component descriptions.
For additional information refer to the following publications:
Publication Number Description
6802983C01
Motorola MW810 Mobile Workstation,
Product Safety and RF Exposure for
mobile workstation with two-way
radios installed in vehicles leaflet
(multilingual)
6802988C56 Motorola MW810 Mobile Workstation,
R2.0, Vehicle Installation Manual
6802988C40
Motorola MW810 Mobile Workstation,
R2.0, Quick Reference Guide
(multilingual)
6802988C41 Motorola MW810 Mobile Workstation,
R2.0, Software Development Kit
6802988C42 Motorola MW810 Mobile Workstation,
R2.0, Administrator Guide

ix
For the latest version of this guide and other MW810 Mobile
Workstation manuals logon to: www.motorola.com/enter-
prisemobility/manuals or www.motorola.com/MW810
This guide is designed to supplement the online or context-
sensitive help provided with each software application.
Please review this information to ensure proper use of the
product. For software and operation system issues, refer to
Microsoft® Windows® 7 Professional documentation.
Notational Conventions
Throughout this publication, you will notice the use of cau-
tions and notes. These notations are used to emphasize that
safety hazards exist, and care must be taken.
CAUTION
Do not proceed beyond a CAUTION until the indicated condi-
tions are fully understood and met.
FCC Information
FCC Interference
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, includ-
ing interference that may cause undesired operation.
For detailed product safety and RF exposure, refer to Safety
and General Information leaflet, Motorola publication num-
ber 6802983C01.
Indicates a potentially hazardous situation which, if not
avoided, may result in minor or moderate injury.
CAUTION may also be used to alert against unsafe
practices and property-damage-only accident hazards.
Changes or modifications made in the CPU Box or
Display, not expressly approved by Motorola, will void
the user's authority to operate the equipment.
!
Caution
!
Caution