Motorola MC55 - Enterprise Digital Assistant User manual

MC55 Enterprise Digital Assistant
User Guide

MC55 Enterprise Digital Assistant
User Guide
72E-108859-01
Rev. A
December 2008

ii MC55 User Guide
© 2008 by Motorola, Inc. All rights reserved.
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission in writing from Motorola. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to
change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on
a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each
software or firmware program delivered hereunder (licensed program). Except as noted below, such license
may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with
other program material, create a derivative work from a licensed program, or use a licensed program in a
network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on
the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in
whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or
design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of
any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc.,
intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in
Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent &
Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync
are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names
are the property of their respective owners.
Motorola, Inc.
One Motorola Plaza
Holtsville, New York 11742-1300
http://www.motorola.com/enterprisemobility
Patents
This product is covered by one or more of the patents listed on the website: www.motorola.com/
enterprisemobility/patents.

iii
Revision History
Changes to the original manual are listed below:
Change Date Description
-01 Rev. A 12/15/08 Initial release.

iv MC55 User Guide

Table of Content
Patents.................................................................................................................................................. ii
Revision History.................................................................................................................................... iii
About This Guide
Introduction........................................................................................................................................... xi
Documentation Set ......................................................................................................................... xi
Configurations....................................................................................................................................... xii
Software Versions........................................................................................................................... xii
Chapter Descriptions............................................................................................................................ xiv
Notational Conventions......................................................................................................................... xiv
Related Documents.............................................................................................................................. xv
Service Information............................................................................................................................... xv
Chapter 1: Getting Started
Introduction .......................................................................................................................................... 1-1
Unpacking ............................................................................................................................................ 1-2
Accessories ......................................................................................................................................... 1-3
Getting Started ..................................................................................................................................... 1-3
Installing a microSD Card .............................................................................................................. 1-4
Installing the Battery ...................................................................................................................... 1-5
Charging the Battery ...................................................................................................................... 1-5
Charging the Main Battery ....................................................................................................... 1-5
Charging Spare Batteries ......................................................................................................... 1-6
Charging Temperature ............................................................................................................. 1-6
Powering On the MC55 .................................................................................................................. 1-6
Calibrating the Screen ............................................................................................................. 1-7
Checking Battery Status ................................................................................................................ 1-7
Replacing the Battery .......................................................................................................................... 1-7
Removing the microSD Card ............................................................................................................... 1-8
Battery Management ........................................................................................................................... 1-9
Changing the Power Settings ........................................................................................................ 1-9
Changing the Backlight Settings .................................................................................................... 1-9
Changing the Keypad Backlight Settings ....................................................................................... 1-9

vi MC55 User Guide
Turning Off the Radios ................................................................................................................... 1-9
Handstrap Replacement ...................................................................................................................... 1-12
Removal ......................................................................................................................................... 1-12
Installation ...................................................................................................................................... 1-13
Chapter 2: Using the MC55
Introduction .......................................................................................................................................... 2-1
Today Screen ...................................................................................................................................... 2-1
Status Icons ......................................................................................................................................... 2-2
Programs ............................................................................................................................................. 2-3
Settings ................................................................................................................................................ 2-5
Adjusting Volume ................................................................................................................................. 2-8
Battery Status Indications .................................................................................................................... 2-8
Battery Reserve Options ................................................................................................................ 2-9
Main Battery Temperature Notifications ......................................................................................... 2-10
LED Indicators ..................................................................................................................................... 2-11
Resetting the MC55 ............................................................................................................................. 2-12
Performing a Warm Boot ............................................................................................................... 2-12
Performing a Cold Boot .................................................................................................................. 2-12
Waking the MC55 ................................................................................................................................ 2-12
Locking the MC55 ................................................................................................................................ 2-13
Keypad Locking ............................................................................................................................. 2-13
Password Locking .......................................................................................................................... 2-14
Keypads ............................................................................................................................................... 2-16
Numeric Keypad Configuration ...................................................................................................... 2-16
Alpha-numeric Keypad Configurations .......................................................................................... 2-19
Special Character Key ............................................................................................................. 2-27
Function Buttons .................................................................................................................................. 2-29
Stylus ................................................................................................................................................... 2-29
Entering Data ....................................................................................................................................... 2-30
Data Capture ....................................................................................................................................... 2-31
Linear Scanning ............................................................................................................................. 2-31
Imaging .......................................................................................................................................... 2-31
Operational Modes ................................................................................................................... 2-31
Digital Camera ............................................................................................................................... 2-32
Scanning Considerations ............................................................................................................... 2-32
Linear Scanning ............................................................................................................................. 2-32
Imager Scanning ............................................................................................................................ 2-33
Digital Camera Scanning ............................................................................................................... 2-34
Using Voice-Over-IP ............................................................................................................................ 2-35
Taking Photos ...................................................................................................................................... 2-35
Recording Video .................................................................................................................................. 2-36
Viewing Photos and Videos ................................................................................................................. 2-36
Chapter 3: Using Bluetooth
Introduction .......................................................................................................................................... 3-1
Adaptive Frequency Hopping .............................................................................................................. 3-1
Security ................................................................................................................................................ 3-2

Table of Contents vii
Turning the Bluetooth Radio Mode On and Off ................................................................................... 3-3
Disabling Bluetooth ........................................................................................................................ 3-3
Enabling Bluetooth ......................................................................................................................... 3-3
Bluetooth Power States ................................................................................................................. 3-4
Cold Boot ................................................................................................................................. 3-4
Warm Boot ............................................................................................................................... 3-4
Suspend ................................................................................................................................... 3-4
Resume .................................................................................................................................... 3-4
Modes .................................................................................................................................................. 3-4
Wizard Mode .................................................................................................................................. 3-4
Explorer Mode ................................................................................................................................ 3-4
Discovering Bluetooth Device(s) .......................................................................................................... 3-6
Available Services ............................................................................................................................... 3-9
File Transfer Services .................................................................................................................... 3-9
Creating a New File or Folder .................................................................................................. 3-10
Deleting a File .......................................................................................................................... 3-11
Getting a File ............................................................................................................................ 3-11
Copying a File .......................................................................................................................... 3-11
Connecting to the Internet Using an Access Point ......................................................................... 3-11
Object Exchange Push Services .................................................................................................... 3-11
Sending a Contact ................................................................................................................... 3-12
Swapping Contacts .................................................................................................................. 3-13
Fetching a Contact ................................................................................................................... 3-14
Sending a Picture ..................................................................................................................... 3-14
Headset Services ........................................................................................................................... 3-15
Serial Port Services ....................................................................................................................... 3-16
ActiveSync Using Serial Port Services .......................................................................................... 3-16
Personal Area Network Services ................................................................................................... 3-18
Bonding with Discovered Device(s) ..................................................................................................... 3-18
Deleting a Bonded Device ....................................................................................................... 3-20
Accepting a Bond ..................................................................................................................... 3-20
Bluetooth Settings ................................................................................................................................ 3-20
Device Info Tab .............................................................................................................................. 3-20
Services Tab .................................................................................................................................. 3-21
File Transfer Service ................................................................................................................ 3-22
Headset Audio Gateway Service ............................................................................................. 3-23
OBEX Object Push Service ..................................................................................................... 3-23
Personal Area Networking Service .......................................................................................... 3-24
Serial Port Service ................................................................................................................... 3-24
Security Tab ................................................................................................................................... 3-25
Discovery Tab ................................................................................................................................ 3-26
Virtual COM Port Tab ..................................................................................................................... 3-27
HID Tab .......................................................................................................................................... 3-28
Profiles Tab .................................................................................................................................... 3-28
System Parameters Tab ................................................................................................................ 3-29
Miscellaneous Tab ......................................................................................................................... 3-29
Chapter 4: Accessories
Introduction .......................................................................................................................................... 4-1

viii MC55 User Guide
Single Slot USB Cradle ........................................................................................................................ 4-2
Charging the MC55 Battery ........................................................................................................... 4-2
Charging the Spare Battery ........................................................................................................... 4-3
Battery Charging Indicators ........................................................................................................... 4-3
Charging Temperature ............................................................................................................. 4-3
Four Slot Charge Only Cradle ............................................................................................................. 4-5
Charging ........................................................................................................................................ 4-5
Battery Charging Indicators ........................................................................................................... 4-5
Charging Temperature ............................................................................................................. 4-5
Four Slot Battery Charger .................................................................................................................... 4-6
Battery Charging ........................................................................................................................... 4-6
Battery Charging Indicators ........................................................................................................... 4-6
Charging Temperature ............................................................................................................. 4-6
Cables .................................................................................................................................................. 4-8
Battery Charging and Operating Power ......................................................................................... 4-8
LED Charge Indications ................................................................................................................. 4-9
Charging Temperature ............................................................................................................. 4-10
Vehicle Holder ..................................................................................................................................... 4-11
Installation Reminders ................................................................................................................... 4-11
Device Mounting Precautions ........................................................................................................ 4-11
Installation ...................................................................................................................................... 4-11
Assembly ................................................................................................................................. 4-12
Windshield Installation ............................................................................................................. 4-12
Flat Surface Installation ........................................................................................................... 4-13
Chapter 5: Maintenance & Troubleshooting
Introduction .......................................................................................................................................... 5-1
Maintaining the MC55 .......................................................................................................................... 5-1
Removing the Screen Protector ........................................................................................................... 5-2
Battery Safety Guidelines .................................................................................................................... 5-2
Cleaning ............................................................................................................................................... 5-3
Materials Required ......................................................................................................................... 5-3
Cleaning the MC55 ........................................................................................................................ 5-4
Housing .................................................................................................................................... 5-4
Display ..................................................................................................................................... 5-4
Scanner Exit Window ............................................................................................................... 5-4
Connector ................................................................................................................................ 5-4
Cleaning Cradle Connectors .......................................................................................................... 5-4
Cleaning Frequency ....................................................................................................................... 5-5
Troubleshooting ................................................................................................................................... 5-5
MC55 ............................................................................................................................................. 5-5
Bluetooth Connection ..................................................................................................................... 5-7
Single Slot USB Cradle .................................................................................................................. 5-8
Four Slot Battery Charger .............................................................................................................. 5-9
Cables ............................................................................................................................................ 5-9
Appendix A: Technical Specifications
MC55 Technical Specifications ............................................................................................................ A-1

Table of Contents ix
MC55 ............................................................................................................................................. A-1
MC55 Accessory Specifications .......................................................................................................... A-6
Single Slot USB Cradle .................................................................................................................. A-6
Four Slot Battery Charger .............................................................................................................. A-6
Four Slot Charge Only Cradle ........................................................................................................ A-7
Cables ............................................................................................................................................ A-8
Appendix B: Voice Quality Manager
Introduction .......................................................................................................................................... B-1
Features ............................................................................................................................................... B-1
Enabling VQM ...................................................................................................................................... B-1
Audio Modes ........................................................................................................................................ B-2
Changing Audio Modes .................................................................................................................. B-2
Voice Packet Prioritization ................................................................................................................... B-3
Limitations ...................................................................................................................................... B-4
Acoustic Echo Cancellation ............................................................................................................ B-4
Disabling VQM ..................................................................................................................................... B-4
Glossary
Index

x MC55 User Guide

About This Guide
Introduction
This guide provides information about using the MC55 Enterprise Digital Assistant (EDA) and accessories.
Documentation Set
The documentation set for the MC55 provides information for specific user needs, and includes:
• MC55 Quick Start Guide - describes how to get the MC55 EDA up and running.
• MC55 User Guide - describes how to use the MC55 EDA.
• MC55 Integrator Guide - describes how to set up the MC55 EDA and accessories.
• Microsoft®Applications for Windows Mobile 6 User Guide - describes how to use Microsoft developed
applications.
• Enterprise Mobility Application Guide - describes how to use Enterprise Mobility developed sample
applications.
• Enterprise Mobility Developer Kit (EMDK) Help File - provides API information for writing applications.
NOTE Screens and windows pictured in this guide are samples and can differ from actual screens.

xii MC55 User Guide
Configurations
This guide covers the following configurations:
Software Versions
This guide covers various software configurations and references are made to operating system or software
versions for:
• Adaptation Kit Update (AKU) version
• OEM version
• BTExplorer version
• Fusion version.
AKU Version
To determine the Adaptation Kit Update (AKU) version:
Tap Start > Settings > System tab > About icon > Version tab.
The second line lists the operating system version and the build number. The last part of the build number
represents the AKU number. For example, Build 18552.0.7.5 indicates that the device is running AKU version
0.7.5.
OEM Version
To determine the OEM software version:
Configuration Radios Display Memory Data Capture
Options
Operating
System Keypads
MC5590 WLAN: 802.11a/b/g
WPAN: Bluetooth
v2.0 EDR
3.5”QVGA
Color 128 MB RAM/ 256 MB Flash 1D laser scanner,
2D imager,
1D laser
scanner and
camera or
2D imager and
camera
Windows
Mobile 6.1
Classic
Numeric,
Alphanumeric,
QWERTY,
QWERTZ,
AZWERTY or
PIM keypad

About This Guide xiii
Tap Start > Settings > System tab > System Information icon > System tab.
BTExplorer Software
To determine the BTExplorer software version:
Tap BTExplorer icon > Show BTExplorer> Menu > About.
Fusion Software
To determine the Fusion software version:
Tap Wireless Strength icon > Wireless Status > Versions.
BTExplorer icon

xiv MC55 User Guide
Chapter Descriptions
Topics covered in this guide are as follows:
• Chapter 1, Getting Started provides information on getting the MC55 up and running for the first time.
• Chapter 2, Using the MC55 provides basic instructions for using the MC55, including powering on and
resetting the MC55, and entering and capturing data.
• Chapter 3, Using Bluetooth explains Bluetooth functionality on the MC55.
• Chapter 4, Accessories describes the available accessories and how to use them with the MC55.
• Chapter 5, Maintenance & Troubleshooting includes instructions on cleaning and storing the MC55, and
provides troubleshooting solutions for potential problems during MC55 operation.
• Appendix A, Technical Specifications provides the technical specifications for the MC55.
• Appendix B, Voice Quality Manager provides information on Voice Quality Manager software.
Notational Conventions
The following conventions are used in this document:
• “EDA” refers to the Motorola MC55 series of hand-held computers.
• Italics are used to highlight the following:
•Chapters and sections in this and related documents
•Icons on a screen.
• Bold text is used to highlight the following:
•Dialog box, window, and screen names
•Drop-down list and list box names
•Check box and radio button names
•Key names on a keypad
•Button names on a screen.

About This Guide xv
• bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential
• Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Related Documents
• MC55 Quick Start Guide, p/n 72-108862-xx.
• MC55 Windows Mobile 6 Regulatory Guide, p/n 72-108860-xx.
• MC55 Integrator Guide, p/n 72E-108861-xx.
• Microsoft®Applications for Windows Mobile 6 User Guide, p/n 72E-108299-xx
• Enterprise Mobility Application Guide, p/n 72E-68901-xx
• Enterprise Mobility Developer Kits (EMDKs), available at:
http://www.motorola.com/enterprisemobility/support.
• Latest ActiveSync software, available at: http://www.microsoft.com.
For the latest version of this guide and all guides, go to: http://www.motorola.com/enterprisemobility/manuals.
Service Information
If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact
information is available at: http://www.motorola.com/enterprisemobility/contactsupport.
When contacting Enterprise Mobility support, please have the following information available:
• Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number.
Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
Manufacturing label

xvi MC55 User Guide
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, contact that business
partner for support.

Chapter 1 Getting Started
Introduction
This chapter lists the parts and accessories for the MC55 and explains how to set up the MC55 for the first time.
Figure 1-1 MC55 Front View
Scan/Decode
LED Charging/Battery
Status LED Radio
Status LED
Scan/Action
Button
Keypad
(Alpha-Numeric Keypad Shown)
Power Button I/O Connector
Volume
Up/Down Button
Touch Screen with
Protective Overlay
Microphone

1 - 2 MC55 User Guide
Figure 1-2 MC55 Rear View
Unpacking
Carefully remove all protective material from the MC55 and save the shipping container for later storage and
shipping.
Verify that you received the following:
• MC55 EDA
• 2400 mAh Lithium-ion battery
• stylus with tether (installed)
• Protective overlay, installed on display window
• Regulatory Guide
• Quick Start Guide.
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise
Mobility Support center immediately. See page xv for contact information.
Prior to using the MC55 for the first time, remove the protective shipping film that covers the scan window, display
and camera window.
Battery
Speaker
Scan Window
Stylus
Battery Latch
Camera
Stylus Clip
Camera Flash
Action Button
Scan/Action Button
Handstrap