Motorola MVMS User manual

MVMS Management Server
User Guide
Please read this instruction guide carefully before using the product and keep it for further reference.

MVMS Management Server User Manual
Notes
Please read this user manual carefully to ensure that you can use the device correctly and safely.
There may be several technically incorrect places or printing errors in this manual. The updates will be added into the new
version of this manual. The contents of this manual are subject to change without notice.
This device should be operated only from the type of power source indicated on the marking label. The voltage of the power
must be verified before using the same. Kindly remove the cables from the power source if the device is not to be used for a long
period of time.
Do not place this device near any heat sources such as radiators, heat registers, stoves or other devices that produce heat.
Do not place this device near water. Clean only with a dry cloth.
Do not block any ventilation openings and ensure proper ventilation around the machine.
Do not power off the device at normal recording condition.
This machine is for indoor use only. Do not expose the machine in rain or moist environment. In case any solid or liquid get
inside the machine’s case, please turn off the device immediately and get it checked by a qualified technician.
Do not try to repair the device by yourself without technical aid or approval.
When this product is in use, the relevant contents of Microsoft, Apple and Google will be involved in. The pictures and
screenshots in this manual are only used to explain the usage of our product. The ownerships of trademarks, logos and other
intellectual properties related to Microsoft, Apple and Google shall belong to the above-mentioned companies.
All examples and pictures used in the manual are from one of the models for reference purpose.
Disclaimer
With regard to the product with internet access, the use of product shall be wholly at your own risks. Our company shall be
irresponsible for abnormal operation, privacy leakage or other damages resulting from cyber attack, hacker attack, virus inspection, or
other internet security risks; however, our company will provide timely technical support if necessary.
Surveillance laws vary from country to country. Check all laws in your local region before using this product for surveillance
purposes. We shall not take the responsibility for any consequences resulting from illegal operations.
The storage period of the personal data depends on the capacity of the storage devices the users use and all data stored in the
device shall be handled by themselves. Our company shall not be responsible for the data loss.
Cyber Security Recommendations
Change passwords and use strong passwords. At least 8 characters or a combination of characters, numbers, and upper and lower
case letters should be used in your password.
Regularly change the passwords of your devices to ensure that only authorized users can access the system.
Change default ports (like HTTP, data port) to reduce the risk of outsiders being able to access.
It is recommended to set the firewall of your router. But note that some important ports cannot be closed (like 80, 6036).
Regulatory Information
FCC Marking
The products have be tested and found in compliance with the council FCC rules and regulations part 15 subpart B.
Operation of this product is subject the following two conditions: (1) this device may not cause harmful interface, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
CE Marking
The products have been manufactured to comply with the following directives.
EMC Directive 2014/30/EU
RoHS Marking
The products have designed and manufactured in accordance with Directive EU RoHS Directive 2011/65/EU and its amendment
Directive EU 2015/863 on the restriction of the use of certain hazardous substances in electrical and electronic equipment.

MVMS Management Server User Manual
Contents
1 Introduction .......................................................................................................................................................................................1
1.1 Introduction ...................................................................................................................................................................................1
1.1.1 Summary ...........................................................................................................................................................................1
1.1.2 Features .............................................................................................................................................................................1
1.1.3 Interfaces and Indicators ...................................................................................................................................................1
1.2 Rear Panel Instructions ..................................................................................................................................................................2
2 Login...................................................................................................................................................................................................3
2.1 Login .............................................................................................................................................................................................3
2.2 Main Menu Interface Introduction .................................................................................................................................................3
3 Device Management...........................................................................................................................................................................6
3.1 Add Encoding Device ....................................................................................................................................................................6
3.1.1 Quickly Add ......................................................................................................................................................................6
3.1.2 Manually Add ....................................................................................................................................................................6
3.1.3 Initiatively Report .............................................................................................................................................................7
3.2 Modify or Delete Device ...............................................................................................................................................................8
3.3 Device Upgrade .............................................................................................................................................................................8
3.4 Device Setting ...............................................................................................................................................................................8
3.5 Area Setting ...................................................................................................................................................................................9
3.6 Channel Group Setting ..................................................................................................................................................................9
3.7 Add Media Transfer Server ...........................................................................................................................................................9
3.8 Add Storage Server...................................................................................................................................................................... 10
4 Live View..........................................................................................................................................................................................12
4.1 Live View .................................................................................................................................................................................... 12
4.1.1 View Mode Setting .......................................................................................................................................................... 13
4.1.2 Monitoring Point View .................................................................................................................................................... 13
4.1.3 Channel Group View ....................................................................................................................................................... 14
4.1.4 Plan View ........................................................................................................................................................................ 15
4.2 View Control ............................................................................................................................................................................... 16
4.3 Snapshot ...................................................................................................................................................................................... 17
4.4 Multi-Screen View ....................................................................................................................................................................... 17
4.5 Talkback ...................................................................................................................................................................................... 18
4.6 PTZ Control ................................................................................................................................................................................. 18
4.7 Audio Broadcast .......................................................................................................................................................................... 18
5 Record & Playback..........................................................................................................................................................................20
5.1 Record Configuration .................................................................................................................................................................. 20
5.1.1 Manual Recording ........................................................................................................................................................... 20
5.1.2 Schedule Recording ........................................................................................................................................................ 20
5.1.3 Alarm Linkage Recording ............................................................................................................................................... 21
5.2 Record Playback .......................................................................................................................................................................... 21
5.2.1 Instant Playback .............................................................................................................................................................. 23
5.2.2 Synchronous Playback .................................................................................................................................................... 24
5.2.3 Asynchronous Playback .................................................................................................................................................. 24
5.2.4 Playback by Time Slice ................................................................................................................................................... 24
5.2.5 Playback by Event ........................................................................................................................................................... 26
5.2.6 Playback by Tag .............................................................................................................................................................. 26
5.3 Backup ......................................................................................................................................................................................... 27
5.4 Search Picture .............................................................................................................................................................................. 27
6 Alarm Management.........................................................................................................................................................................29
6.1 Alarm Server Configuration ........................................................................................................................................................ 29
6.2 Alarm Configuration ................................................................................................................................................................... 29
6.3 SOP Settings ................................................................................................................................................................................ 30
6.4 Alarm View ................................................................................................................................................................................. 31
6.5 Alarm Log ................................................................................................................................................................................... 32

MVMS Management Server User Manual
7 E-Map...............................................................................................................................................................................................34
7.1 E-Map Settings ............................................................................................................................................................................ 34
7.1.1 Create E-Map .................................................................................................................................................................. 34
7.1.2 Add Hotspot .................................................................................................................................................................... 34
7.1.3 E-Map Monitoring .......................................................................................................................................................... 34
8 TV Wall.............................................................................................................................................................................................36
8.1 Add TV Wall Server .................................................................................................................................................................... 36
8.2 Add Decoder................................................................................................................................................................................ 36
8.2.1 Create and Connect Decoder ........................................................................................................................................... 36
8.3 TV Wall Management .................................................................................................................................................................. 37
8.3.1 TV Wall Settings ............................................................................................................................................................. 37
8.3.2 TV Wall View .................................................................................................................................................................. 41
8.3.3 Decoder Input .................................................................................................................................................................. 46
8.3.4 Playback .......................................................................................................................................................................... 47
8.3.5 Task Setting of TV Wall .................................................................................................................................................. 48
8.3.6 TV Wall System Configuration ....................................................................................................................................... 49
9 Account and Permission..................................................................................................................................................................51
9.1 Create Account ............................................................................................................................................................................ 51
9.2 User Permission Settings ............................................................................................................................................................. 51
10 Operation and Maintenance Management....................................................................................................................................53
10.1 Check and Export Log ................................................................................................................................................................. 53
10.2 Backup and Restore Configuration .............................................................................................................................................. 53
10.3 Viewing Online Status ................................................................................................................................................................. 53
10.4 Viewing Status Log ..................................................................................................................................................................... 54
11 Local Configuration.........................................................................................................................................................................55
11.1 Local Config ................................................................................................................................................................................ 55
11.2 Overload Settings ........................................................................................................................................................................ 55
11.3 Alarm View Settings .................................................................................................................................................................... 55
11.4 Network Configuration ................................................................................................................................................................ 56
11.5 Server Port Configuration ............................................................................................................................................................ 56
11.6 System Time Configuration ......................................................................................................................................................... 56
11.7 OSD Position Configuration ........................................................................................................................................................ 57
11.8 System Configuration .................................................................................................................................................................. 57
11.9 Audio Uploading ......................................................................................................................................................................... 57
12 Intelligent Management ..................................................................................................................................................................58
12.1 Face Surveillance......................................................................................................................................................................... 58
12.1.1 Object Library ................................................................................................................................................................. 58
12.1.2 Task Management ........................................................................................................................................................... 61
12.1.3 Real-Time View .............................................................................................................................................................. 62
12.1.4 Search.............................................................................................................................................................................. 64
12.1.5 Search Image by Image ................................................................................................................................................... 65
12.1.6 Configuration .................................................................................................................................................................. 66
12.2 Face Greeting .............................................................................................................................................................................. 68
12.3 Face Attendance .......................................................................................................................................................................... 70
12.4 Line Crossing Counting ............................................................................................................................................................... 72
12.4.1 Task Management ........................................................................................................................................................... 72
12.4.2 Real-time Statistics ......................................................................................................................................................... 72
12.4.3 Summary Statistics .......................................................................................................................................................... 73
12.4.4 Historical Statistics ......................................................................................................................................................... 73
12.5 Smart Site View ........................................................................................................................................................................... 74
12.6 Smart View .................................................................................................................................................................................. 75
13 Parking Lot Management ...............................................................................................................................................................76
13.1 System Settings ........................................................................................................................................................................... 76
13.2 Vehicle Management ................................................................................................................................................................... 77
13.3 Vehicle Monitoring ...................................................................................................................................................................... 78

MVMS Management Server User Manual
13.4 Search .......................................................................................................................................................................................... 78
13.5 Parking Overstaying .................................................................................................................................................................... 79
13.6 Backlist Vehicle ........................................................................................................................................................................... 79
14 Web Client........................................................................................................................................................................................81
14.1 Operating Environment of Web Client ........................................................................................................................................ 81
14.2 Start IE Client .............................................................................................................................................................................. 81
15 Troubleshooting ...............................................................................................................................................................................83
16 Specifications....................................................................................................................................................................................85

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1.1 Introduction
1.1.1 Summary
Based on the concept of ―All-in-One‖, the management server is a server specially designed for security surveillance application. Its
software is installed before delivery, combined the video stream replication and distribution. Due to its low cost, simple deployment,
flexible expansion, powerful performance, user-friendly interface design, good compatibility and high reliability, it can meet the
requirements of various large and medium sized video surveillance systems.
1.1.2 Features
High-performance X86 hardware platform, stable and reliable
Preset software before delivery; All-in-One simple deployment
Support the device access of our company and other famous manufacturers in the industry;
Support ONVIF protocol
Support device auto-report
Support adding devices through IP address, IP address segment, domain name and serial number
Automatically search devices and quickly adding devices
Support standard, widescreen and customized screen display modes
Support instant playback and alarm preview
Support corridor mode
Support fisheye mode
Support PTZ direction control and focus control; support setting and calling preset and cruise
Support listen, two-way talk and broadcast
Support record search, playback and downloading from device and control center
Support record search and playback by time, channel, event and tag
Support time-slice playback
Support record clip and backup; Support backup by time and event
Support video search, playback and downloading from SD card of the IPC
Support multi-level images and online E-map
Support TV wall management, including splicing, PIP, roaming and triggering video on TV wall
Support auto-switch plan and camera group on TV wall
Support various alarm types and alarm linkages
Support multi-level, multi-area and multi-user permission management
Support log management, including notices and alarms of device’s online and offline status
Support overload protection of the client
SDK/OCX available for client’s secondary development
Support DB31/T 889-2015 and DB33/T 629-2011 protocols
Support alarm host, access control system/ attendance system, dynamic environment surveillance system as well as one-button alarm
system access
Support Android/iOS mobile APP
1 Introduction

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Icon Description Icon Description
Power Key System disk running indicator; flashing light
indicators the disk works normally.
// Reset Power indicator
USB interface Network connection indicator. Green light
indicators the network connection is normal.
1.2 Rear Panel Instructions
No. Description No. Description
1 Mouse or keyboard port 9 Central bass（orange）
2 VGA port 10 Rear speaker（black）
3 DVI port 11 Optical SPIDF out port
4 HDMI port 12 Audio input（light blue）
5 LAN RJ-45 port（LAN1） 13 Front speaker（Lime）
6 USB3.0 ports（1~2） 14 Microphone（Pink）
7 LAN RJ-45 port（LAN2） 15 LAN RJ-45 port（LAN3）
8 USB3.0 ports（3~4） 16 LAN RJ-45 port（LAN4）
1 Mouse or keyboard port 9 Central bass（orange）
1.1.3 Interfaces and Indicators
The icons below are for reference only. Please refer to the interfaces and indicators of the real server.

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2 Login
2.1 Login
Double click the shortcut icon of ―Monitor Client‖ to run the software as shown below.
①Enter username and password (the default username is admin; the default password is 123456).
②Check ―Remember Password‖ or ―Auto Login‖ as needed.
③Click [Login].
If you forget the password, please click ―Reset password‖. Then a small window will appear. You can reset the password by answering the
pre-defined questions.
If this is the first time for you to log in, it is recommended to set the security questions/answers.

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There are five parts in the main menu interface. The descriptions of each part are as shown below.
Menu Bar
No. Description No. Description
1 Menu Bar 4 Status Bar
2 Tab Bar 5 Alarm Information Bar
3 Functional Areas
Tab Bar
Menu Description
View ―Live View‖, ―Edit live view‖, ―Change to home page‖, ―Change to smart view page‖, ―Change to smart
site page‖.
System Including ―Live View‖, ―Record Playback‖, ―E-Map‖, ―TV Wall Management‖, Resource Management‖,
―Account and Permission‖, ―Alarm Center‖ ―Operation and Maintenance Management‖, ―Face
Surveillance‖, ―Face Greeting‖, ―Line Crossing Counting‖, etc.
Help Including ―User Manual‖, ―Register license‖ and ―About MVMS‖
Functional area
Menu
Description
Live View
To view live images and to record, snapshot and talk, etc.
Record
Playback
To remotely play the local records or back up records.
E-Map
To manage and display maps, hot spots, etc.
TV Wall
Management
To set TV wall and decoding videos on TV Walls
Resource
Management
To add, modify or delete areas, devices or servers.
Account and
Permission
To add, modify or delete user account and set permissions for these accounts.
2.2 Main Menu Interface Introduction

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Alarm Center To set alarm linkage and schedule; To search alarm logs.
Face
Surveillance To recognize, compare or search face.
Face Greeting To welcome visitors based on face recognition technology
Face Attendance To help to manage staff attendance based on face recognition technology
Parking Lot
Management To manage vehicles in the parking lot
Line Crossing
Counting To monitor and analyze people/vehicle flow in real time
Operation and
Maintenance
Management To search, export and maintain logs.
Local
Configuration To set record path, snapshot path, system startup and maintenance, overload and alarm view.
Functional
Selection To select common functions displayed on the home page.
Other buttons:
Button Description
Click it to add the live view page.
When the tab pages exceed the applicable numbers, this icon will display. Click it to view the hidden
tabs.

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3 Device Management
3.1 Add Encoding Device
In the main menu interface, click ―Add, Edit or Delete Device‖ to go to the following interface as shown below.
Then click ―Add‖ to add devices. You can add multiply devices in this interface, such as face detection IPC, face recognition
IPC/NVR/box, face recognition terminal, perimeter alert IPC, ANPR camera, etc.
3.1.1 Quickly Add
Click [Refresh] to quickly search devices in the same local network as shown below. Check the device and allocate the transfer server,
storage server, area for it. After that, click [OK].
Click ―Default password‖ to set the default username and password of the devices from different manufacturers, such as Hikvision, Dahua,
PMS, etc. The default username of the standard device is ―admin and the default password of the standard device is ―123456‖.
Note: * The default media transfer server and storage server can be selected when adding devices. Users can also create new media
transfer server and storage server in advance (see Add Media Transfer Server and Add Storage Server).
*Area must be set up before adding devices. Click [Add Area] to create an area (See Area Setting).
3.1.2 Manually Add
①Enter IP address/IP range/domain name, username and password and choose protocol type.
②Click [Test] to test whether the device is connected successfully or not.
③Select transfer server, storage server and area and then click [OK].
Devices can be added in batch by adding IP range.
If ―URL‖ is selected, you shall add the device via RTSP protocol. Enter the URL, username and password of the device and then click

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[Test] to test whether the device is connected successfully or not.
How to get URL?
Here we take the IPC of our company for example. Log in to the web client of the IPC and then go to ―Config‖ ―Network‖ ―RTSP‖
interface to configure RTSP.
The default RTSP port is 554 and the URL format is ―rtsp://IP or domain name:port/profile1‖. For example:
rtsp://192.168.1.1:554/profile1. Profile1stands for main stream; profile2 stands for sub stream; profile3 stands for the third stream.
The URL of the device of other companies, please get the URL from its web client or the third-party tools (like ODM).
3.1.3 Initiatively Report
Select the ―Initiatively Report‖ Tab to see the following interface.
①Enter the device ID set in the DVR/NVR or IP camera and choose the protocol.
If the DVR/NVR is needed to add, please go to NetworkPlatform Access interface of the DVR/NVR. Check ―Enable‖, enter the IP
address and port (default 2009) of the MVMS and then set the device number of the DVR/NVR.
If the IP camera is needed to add, please go to Network ConfigurationServer Configuration of the IP camera. Check ―Do you want
IPcamera to connect Server‖, enter the IP address and port (default 2009) of the MVMS and then set the device number of the IP
camera.
②Select the transfer server, storage server, area and then click [OK].

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3.2 Modify or Delete Device
After devices are added successfully, they will be listed as below.
The device channel number, alarm status, online status and record status can be viewed from the above table.
Click to modify the IP address, port and so on.
Click to delete the added device. Check the devices and click [Delete] to delete devices in bulk.
3.3 Device Upgrade
In the ―Add, Edit or Delete Device‖ interface, check the devices you want to upgrade and then click [Batch Upgrade for IPC] to upgrade
the firmware of IPC.
Note: When multiple IPCs are upgraded simultaneously, the selected IPCs must be the same series.
3.4 Device Setting
Go to HomeDevice Setting interface as shown below. In this interface, the parameters of the device can be set up.
Different devices have different menus. Please configure the device according to the corresponding user manual.

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3.5 Area Setting
Go to Home Area Setting interface as shown below.
Click [Add] to go to Area adding interface. Enter area name to create parent area. Then click [OK] to save the settings. To create sub area,
click [Add], choose the parent area, enter the area name and click [OK].
Click to modify area; click to delete area.
3.6 Channel Group Setting
Go to Home Channel Group Setting interface as shown below.
①Click [Add].
②Enter channel group name, channel group and dwell time.
③Select the parent channel group.
④Add channels to the channel group. Check the desired channels and click to add channels; choose the selected channel and click
to remove those channels; Click to add all channels; click to remove all selected channels. You can also enter the key
words to search the channels and then select them.
⑤Click [Ok] to save the settings.
Select the added channel group and click to modify the channel; click to delete the channel.
3.7 Add Media Transfer Server
Media transfer server is in charge of the video signal reception of the front-end devices (like IPC) and transfers the signal to the client to
view or to the storage server to record. The command of viewing the video of the front-end devices sent by the client or storage server is
transferred by the media transfer server to the front-end devices.
Go to HomeAdd, Edit or Delete DeviceMedia Transfer Server.

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Click [Add] to go to media transfer server addition interface. Users can quickly add or manually add media transfer servers.
Select the ―Quickly Add‖ tab and click [Refresh] to quickly search servers in the same local network. Check the desired servers and click
[OK] to save the settings.
Select the ―Manually Add‖ tab to go to the media transfer server adding interface. Enter the server name, IP address and port and click
[OK] to save the settings.
Click to modify the media transfer server; click to delete the media transfer server.
3.8 Add Storage Server
Storage server is in charge of the storage of record information, including the information of schedule record, record based on motion
alarm, sensor alarm, smart detection alarm (like object removal detection, line crossing detection, etc.), responding to the search and
playback of all storage data. It also supports self-defined storage path settings and IP-SAN access.
Go to HomeAdd, Edit or Delete Device.
Click [Add] to go to storage server adding interface. Users can quickly add or manually add storage servers.

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Select the ―Quickly Add‖ tab and click [Refresh] to quickly search servers in the same local network. Check the desired servers and click
[OK] to save the settings.
Select the ―Manually Add‖ tab to go to the storage server adding interface. Enter the server name, IP address and port and click [OK] to
save the settings.
After the storage server is added, click to set record partition. In the record partition setting interface, select the disk and click [OK]
to save the settings. Click to modify the storage server; click to delete the storage server.

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4 Live View
4.1 Live View
Go to HomeLive View interface as shown below.
The descriptions of the live view buttons are as follows.
NO.
Description
NO.
Description
1
Screen display mode
6
Show the smart event detection area
2
Full screen
7
Close all preview
3
Enable/disable OSD
8
Save the current view mode
4
Enable/disable broadcast
9
Image export
5
Manual alarm output
10
Choose the camera stream
Channel stream: main stream, sub stream, third stream and self-adaptive stream can be optional. When the third stream is selected, the
system will automatically switch to sub stream if the channel/camera doesn’t support the third stream.
Toolbar on the display window:
Button
Description
Button
Description
Close image
3D zoom in
Start/stop recording
Zoom in
Enable/disable audio
Zoom out
Snapshot
Fit to window

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PTZ control
Enable/disable talkback
Monitoring point setting (camera setting)
Right-click button function:
Menu
Description
Menu
Description
Close
Channel
Close image
Snapshot
Capture images
Start Record
Start/stop recording
Start
Talkback
Enable/disable talkback
Instant
Playback
Click it to play back immediately
Channel
Info.
Display channel name, IP address and the
current stream
Audio ON
Enable/disable audio
Stream
Choose video stream
PTZ Control
Click it to show PTZ control panel
Full Screen
Display image in full screen
4:3/16:9/Original Size/Full Screen: screen display proportion; please select it as needed.
4.1.1 View Mode Setting
Users can select the common display mode and self-define the display mode through the buttons on the toolbar.
To customize the display mode
①Click on the toolbar.
②Enter screen display name and select the display row and column. Hold the left mouse button and drag on the screen and then click
[Merge] to merge the screens.
③Click [Save] to save the settings.
④Click [Create] to create a new display screen mode. Click [Save All] to save all customized screen display modes.
4.1.2 Monitoring Point View
Start View
To start live view, please drag cameras from the list to the right display window or select a window and then double click the camera.
The image can be dragged to any window at random.

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Stop View
①Place the cursor on the live view window to display the menu toolbar and then click to stop viewing.
②Right click on the live view window and then select ―Close Channel‖ to stop viewing.
③Click on the toolbar of the live view interface to stop all live view.
4.1.3 Channel Group View
Start Channel Group View
After the channel group is set successfully (See Channel Group Setting), go to live view interface as shown below.

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You can start the channel group view as follows.
1. Choose the screen display mode according to the channel number of the channel group. Select a window and then double click the
channel group name or dragging the channel group to a window to play all channels in the group.
2. In the current screen display mode, select a window and then click beside the channel group name to play all channels of the
channel group in this window in sequence.
Stop Channel Group View
①Place the cursor on the auto-switch window and then click to stop viewing.
②Right click the auto-switch window and then click ―Close Channel‖ to stop viewing.
③Click on the toolbar of the live view interface to stop all live view.
4.1.4 Plan View
In the live view interface, select ―View‖ on the left menu bar.
Add View Plan：
①Right click ―Live View 1‖ and then select ―Create View‖ or click to add a new view plan. Clicking ―Create View‖ to prompt an