Motorola RDU4100+ User manual

RDU4100+, RDU4103+& RDV5100+Non-Display Models
User Guide
Two-Way Radios

Open Source Software Legal Notices:
This Motorola product contains Open Source Software. For information regarding
licenses, acknowledgements, required copyright notices and other usage terms,
refer to the documentation for this Motorola product at:
http://businessonline.motorolasolutions.com
Go to: Resource Center > Product Information > Manual > Accessories.
DRAFT 1

English
1
CONTENTS
CONTENTS
Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Product Safety. . . . . . . . . . . . . . . . . . . . . . . .4
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . .5
Package Contents . . . . . . . . . . . . . . . . . . . . . .5
FCC Licensing Information . . . . . . . . . . . . .7
Interference Information . . . . . . . . . . . . . . . . .7
Batteries and Chargers Safety
Information. . . . . . . . . . . . . . . . . . . . . . . . . . 10
Operational Safety Guidelines. . . . . . . . . . . .11
Radio Overview . . . . . . . . . . . . . . . . . . . . . .12
Parts Of The Radio . . . . . . . . . . . . . . . . . . . .12
On/Off/Volume Knob... . . . . . . . . . . . . .13
Channel Selector Knob. ... . . . . . . . . . . .13
Accessory Connector . . . . . . . . . . . . . . .13
Model Label . . . . . . . . . . . . . . . . . . . . . .13
Microphone . . . . . . . . . . . . . . . . . . . . . . .13
Antenna. . . . . . . . . . . . . . . . . . . . . . . . . .13
LED Indicator . . . . . . . . . . . . . . . . . . . . .13
Side Buttons . . . . . . . . . . . . . . . . . . . . . .13
The Lithium-Ion (Li-Ion) Battery . . . . . . .13
Battery Features . . . . . . . . . . . . . . . . . . .15
About the Li-Ion Battery . . . . . . . . . . . . . 14
Battery Recycling and Disposal . . . . . . . 16
Installing the Lithium-Ion (Li-Ion)
Battery . . . . . . . . . . . . . . . . . . . . . . . . 16
Removing the Lithium-Ion (Li-Ion)
Battery . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Supply, Adaptor and Drop-in
Tray Charger . . . . . . . . . . . . . . . . . . . 19
Battery Life Information . . . . . . . . . . . . . 20
Charging the Battery . . . . . . . . . . . . . . . 21
Drop-in Tray Charger LED Indicators . . 24
Estimated Charging Time . . . . . . . . . . . 26
Multi-Unit Charger LED Indicators . . . . . 27
Getting Started . . . . . . . . . . . . . . . . . . . . . . 28
Turning radio ON/OFF . . . . . . . . . . . . . . . . . 28
Adjusting Volume . . . . . . . . . . . . . . . . . . . . . 28
Selecting a Channel . . . . . . . . . . . . . . . . . . . 28
Talking and Monitoring. . . . . . . . . . . . . . . . . 28
DRAFT 1
Canada Licensing Information. . . . . . . . . . .9
General Information . . . . . . . . . . . . . . . . .. .. 9
RDX+ Non Display Models . . . . . . . . . . . . .14
Attaching and Removing Antenna. . . 18
Attaching the Antenna . . . .. . . . . . . . 18
Removing the Antenna ...........18
Installing Spring Action Clip Belt ... 19

English 2
CONTENTS
With Compatible VOX Accessories. . . . .32
Setting VOX Sensitivity. . . . . . . . . . . . . .32
Microphone Gain. . . . . . . . . . . . . . . . . . .33
Hands Free without Accessories (iVOX).33
Toggle Voice Prompt in User Mode . . . .33
Power Up - Tone Mode. . . . . . . . . . . . . .33
Reset to Factory Defaults . . . . . . . . . . . .33
Programming Features. . . . . . . . . . . . . . . .34
Advanced Configuration Mode . . . . . . . . . . .34
Entering Advanced Configuration
Mode .. . . . . . . . . . . . . . . . . . . . . . . . .35
Entering Frequencies Values . . . . . . . . .35
Reading CTCSS / DPL Values . . . . . . . .36
Reading Auto-Scan Values. . . . . . . . . . .36
Active Channels . . . . . . . . . . . . . . . . . . .36
Weather Channel Programming
Saving Settings. . . . . . . . . . . . . . . . . . . .36
Programming Values Example . . . . . . . . . . .39
Example of Programming a Frequency .39
Example of Programming a Code. . . . . .40
Channels . . . . . . . . . . . . . . . . . . . . . . 41
Example of Programming Weather
Channels (Not valid for RMU4103+) . 41
Other Programming Features . . . . . . . . . . . 42
Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Editing Scan List . . . . . . . . . . . . . . . . . . 42
Nuisance Channel Delete . . . . . . . . . . . 43
Customer Programming Software (CPS) . . . 43
Time-Out Timer . . . . . . . . . . . . . . . . . . . 44
Power Select . . . . . . . . . . . . . . . . . . . . . 44
Call Tones . . . . . . . . . . . . . . . . . . . . . . . 44
Scramble . . . . . . . . . . . . . . . . . . . . . . . . 45
Reverse Burst . . . . . . . . . . . . . . . . . . . . 45
Text-to-Speech (Changing
Pre-Defined Voice Aliases) . . . . . . . . 45
Weather Feature . . . . . . . . . . . . . . . . . . . . . 47
Weather Alert Mode. . . . . . . . . . . . . . . . 48
EOM Enabled . . . . . . . . . . . . . . . . . . . . 49
New Alert Tone Timer . . . . . . . . . . . . . . 49
Event Type Filter . . . . . . . . . . . . . . . . . . 50
DRAFT 1
Example of Programming Auto-Scan . . .40
Example of Programming Active
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . 29
Talk Range. . . . . . . . . . . . . . . . . . . . . . . . . . 29
Radio LED Indicators . . . . . . . . . . . . . . . . . . 31
Hands-Free Use/VOX . . . . . . . . . . . . . . . . . 32
(Not for RDU 4103+). . . . . . . . . . . . . .36

English
3
CONTENTS
Emergency . . . . . . . . . . . . . . . . . . . . . . .51
Statement . . . . . . . . . . . . . . . . . . . . . . . .51
Event Code Filter . . . . . . . . . . . . . . . . . .51
Block Event. . . . . . . . . . . . . . . . . . . . . . .52
Event Code . . . . . . . . . . . . . . . . . . . . . . .52
The Critical Events Table . . . . . . . . . . . .52
Geographic Filter . . . . . . . . . . . . . . . . . .53
Cloning Radios . . . . . . . . . . . . . . . . . . . . . . .55
Cloning with a Multi Unit Charger
(MUC) . . . . . . . . . . . . . . . . . . . . . . . . .55
Cloning Radio using the Radio to
Radio (R2R) Cloning Cable
(Optional Accessory). . . . . . . . . . . . . .57
Cloning using the Customer
Programming Software (CPS) . . . . . .59
Troubleshooting . . . . . . . . . . . . . . . . . . . . .60
Use and Care . . . . . . . . . . . . . . . . . . . . . . . .64
Frequency and Code Charts . . . . . . . . . . .65
RDV5100+ – VHF Default Frequencies
Chart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
RDX+ UHF Frequencies Chart . . . . . . . . . . .67
RDU4100+ – UHF Default Frequencies
Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
CTCSS and PL/DPL Codes . . . . . . . . . . . . . 72
Motorola Limited Warranty for the
United States and Canada. . . . . . . . . . . . . 78
Accessories . . . . . . . . . . . . . . . . . . . . . . . . 82
Audio Accessories . . . . . . . . . . . . . . . . . . . . 82
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Chargers . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Carry Accessories . . . . . . . . . . . . . . . . . . . . 83
Software Applications. . . . . . . . . . . . . . . . . . 83
DRAFT 1
All Events. . . . . . . . . . . . . . . . . . . . . . . . 50
Alert Test Event . . . . . . . . . . . . . . . . . . . 50
Warning .. . . . . . . . . . . . . . . . . . . . . . . . 50
Watch. . . . . . . . . . . . . . . . . . . . . . . . . . . 51
RDU4103+ – UHF Default Frequencies
Chart ............................. 71
Power Supplies AC Pin Adaptors.........83
Power Supplies.. . . . . . . . .. . . . . . . .. ....84
Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

English 4
PRODUCT SAFETY
PRODUCT SAFETY
PRODUCT SAFETY AND RF
EXPOSURE COMPLIANCE
ATTENTION!
This radio is restricted to occupational use only
to satisfy FCC RF energy exposure
requirements.
For a list of Motorola-approved antennas,
batteries and other accessories, visit the
following website which lists approved
accessories:
www.motorolasolutions.com/RDX
Before using this product,
read the operating
instructions and RF energy
awareness information
contained in the Product
Safety and RF Exposure
booklet enclosed with your
radio.
!
C a u t i o n
DRAFT 1

English
5
INTRODUCTION
INTRODUCTION
Thank you for purchasing the Motorola® RDX
Series™ Radio. This radio is a product of
Motorola's 80 plus years of experience as a
world leader in the designing and
manufacturing of communications equipment.
The RDX Series™ radios provide cost
effective communications for businesses such
as retail
stores, restaurants, schools, construction sites,
manufacturing, property and hotel
management and more. Motorola professional
two-way radios are the perfect communications
solution for all of today's fast-paced industries.
Note: Read this user guide carefully to ensure you
know how to properly operate the radio
before use
Business Radios,
Mailstop 1C15, Motorola
8000 West Sunrise Boulevard
Plantation, Florida 33322
PACKAGE CONTENTS
• Radio
•Belt Clip
• Lithium-Ion Battery
• Power Supply
• Quick Reference Guide
• Warranty Card
• Drop-in Tray Charger
• Product Safety & RF Exposure Booklet
DRAFT 1
•UHF or VHF Antenna (Depending on Model)

English 6
INTRODUCTION
For a copy of a large-print version of this user
guide or for product-related questions, contact
1-800-448-6686 in the USA
1-800-461-4575 in Canada
1-888-390-6456 on TTY (Text Telephone)
For product related information, visit us at:
www.motorolasolutions.com/RDX
DRAFT 1

FCC LICENSING
INFORMATION
English
7
FCC LICENSING
INFORMATION
INTERFERENCE INFORMATION
Operation is subject to the condition that this
device does not cause harmful interference.
RDX Series™ Business two-way radios operate
on radio frequencies that are regulated by the
Federal Communications Commission (FCC).
To transmit on these frequencies, you are
required to have a license issued by the FCC.
Application is made available on FCC Form
601 and Schedules D, H, and Remittance Form
159.
To obtain these FCC forms, request document
000601 which includes all forms and
instructions. If you wish to have the document
faxed, mailed or have questions, use the
following contact information.
Faxed contact the
Fax-On- Demand
system at:
Mailed call the FCC forms hotline at: Questions regarding FCC
license contact the FCC at:
1-202-418-0177 1-800-418-FORM
1-800-418-3676
1-888-CALL-FCC
1-888-225-5322
Or: http://www.fcc.gov
DRAFT 1

English 8
FCC LICENSING
INFORMATION
Before filling out your application, you must
decide which frequency(ies) you can operate
on. See “Frequencies and Code Charts”. For
questions on determining the radio frequency,
call Motorola Product Services at:
1-800-448-6686
Changes or modifications not expressly
approved by Motorola may void the user’s
authority granted by the FCC to operate this
radio and should not be made. To comply with
FCC requirements, transmitter adjustments
should be made only by or under the
supervision of a person certified as technically
qualified to perform transmitter maintenance
and repairs in the private land mobile and fixed
services as certified by an organization
representative of the user of those services.
Replacement of any transmitter component
(crystal, semiconductor, etc.) not authorized by
the FCC equipment authorization for this radio
could violate FCC rules.
Use of this radio outside the country where it
was intended to be distributed is subject to
government regulations and may be prohibited
DRAFT 1

English
9
CANADA LICENSING
INFORMATION
Canada Lisencing
Information
GENERAL INFORMATION
The operation of your Motorola radio is subject
to the Radiocommunications Act and must
comply with rules and regulations of the
Federal Government’s department of Industry
Canada. Industry Canada requires that all
operators using Private Land Mobile
frequencies obtain a radio license before
operating their equipment.
An application for your Industry Canada license
is made on the form included with your radio.
Additional forms and latest license application
versions can be obtained from the nearest
Industry Canada District office. A list of these
offices is included for your information.
THE LICENSE APPLICATION
General Instructions
1. Fill in the items as per the instructions. If you
need additional space for any item use the
reverse side of the application.
2. Be sure to use a typewriter or print legibly.
3. Make a copy for your files.
4. Prepare a cheque or money order made out to
the “Receiver General for Canada”, for an
amount, which is on the following schedule, for
each radio purchased. (License is valid until
April 1st of each year, and the renewed.
5. Mail your completed application, along with your
cheque or money order to the closest Industry
Canada District office, according to the list on
pages
To obtain the latest Canadian License
Application form, please go to:
www.ic.gc.ca

English
10
BATTERIES AND CHARGERS
SAFETY INFORMATION
BATTERIES AND
CHARGERS SAFETY
INFORMATION
This document contains important safety and
operating instructions. Read these instructions
carefully and save them for future reference.
Before using the battery charger, read all the
instructions and cautionary markings on
• the charger,
• the battery, and
• the radio using the battery
1. To reduce risk of injury, charge only the
rechargeable Motorola-authorized batteries.
Other batteries may explode, causing personal
injury and damage.
2. Use of accessories not recommended by
Motorola may result in risk of fire, electric
shock, or injury.
3. To reduce risk of damage to the electric plug
and cord, pull by the plug rather than the cord
when disconnecting the charger.
4. An extension cord should not be used unless
absolutely necessary. Use of an improper
extension cord could result in risk of fire and
electric shock. If an extension cord must be
used, make sure that the cord size is 18AWG
for lengths up to 100 feet (30.48 m), and
16AWG for lengths up to 150 feet (45.72 m).
5. To reduce risk of fire, electric shock, or injury, do
not operate the charger if it has been broken or
damaged in any way. Take it to a qualified
Motorola service representative.
6. Do not disassemble the charger; it is not
repairable and replacement parts are not
available. Disassembly of the charger may
result in risk of electrical shock or fire.
7. To reduce risk of electric shock, unplug the
charger from the AC outlet before attempting
any maintenance or cleaning
DRAFT 1

English 11
BATTERIES AND CHARGERS
SAFETY INFORMATION
OPERATIONAL SAFETY
GUIDELINES
• Turn the radio OFF when charging battery.
• The charger is not suitable for outdoor use. Use
only in dry locations/conditions.
• Connect charger only to an appropriately fused
and wired supply of the correct voltage (as
specified on the product).
• Disconnect charger from line voltage by removing
main plug.
• The outlet to which this equipment is connected
should be nearby and easily accessible.
• In equipment using fuses, replacements must
comply with the type and rating specified in the
equipment instructions.
• Maximum ambient temperature around the power
supply equipment must not exceed 40°C (104°F).
• Power output from the power supply unit must not
exceed the ratings stated on the product label
located at the bottom of the charger.
• Make sure that the cord is located where it will
not be stepped on, tripped over, or subjected to
water, damage, or stress.
DRAFT 1

English
12
RADIO OVERVIEW
RADIO OVERVIEW
PARTS OF THE RADIO
Antenna
Microphone
On/Off/Volume
Knob
LED
Indicator
SB2 - Scan/
Nuisance
Channel Delete
SB1 - Monitor
Button
Battery
Model Label
PTT (Push-To-
Talk) Button
Channel Selector
Knob
Audio Accessory
2 Pin Connector
RDU4100+
DRAFT 1

English 13
RADIO OVERVIEW
On/Off/Volume Knob
Used to turn the radio ON or OFF and to adjust
the radio’s volume.
Channel Selector Knob
Used to switch the radio to different channels.
Accessory Connector
Used to connect compatible audio accessories.
Model Label
Indicates the model of the radio.
Microphone
Speak clearly into the microphone when
sending a message.
Antenna
For models RDU4100+ and RDU4103+ there
are 2 removable antennas . For RDV5100+
there is one VHF removable antenna.
LED Indicator
Used to give battery status, power-up status,
radio call information and scan status.
Side Buttons
Push-to-Talk (PTT) Button
• Press and hold down this button to talk, release it
to listen.
Side Button 1 (SB1)
• The Side Button 1 is a general button that can be
configured by the Customer Programming
Software - CPS. The default setting of SB1 is
‘Monitor’.
Side Button 2 (SB2)
• The Side Button 2 is a general button that can be
configured by the CPS. The SB2 default setting is
‘Scan/Nuisance Channel Delete’.
The Lithium-Ion (Li-Ion) Battery
RDX Series comes with a Standard Capacity
Li-Ion battery. Other batteries may be
available. For more information, see “Battery
Features” on page 15.
DRAFT 1

English
14
RADIO OVERVIEW
This User Guide covers multiple RDX Series
models, and may detail some features your
radio does not have. The radio’s model is
shown on the bottom of the radio and provides
the following information:
Table 1: RDX Series Radio Specifications
Model Frequency
Band
Transmit
Power
(Watts)
Number of
Channels Antenna
RDU4100+ UHF 410 Removable
RDU4103+
VHF
410 Removable
DRAFT 1
RDV5100+
UHF
510Removable
RDX+ Non Display Models

English 15
RADIO OVERVIEW
BATTERY FEATURES
RDX Series radios provide Lithium-Ion
batteries that come in different capacities that
defines the battery life.
About the Li-Ion Battery
The RDX Series radio comes equipped with a
rechargeable Li-Ion battery. This battery should
be fully charged before initial use to ensure
optimum capacity and performance.
Battery life is determined by several factors.
Among the more critical are the regular
overcharge of batteries and the average depth
of discharge with each cycle. Typically, the
greater the overcharge and the deeper the
average discharge, the fewer cycles a battery
will last. For example, a battery which is
overcharged and discharged 100% several
times a day, lasts fewer cycles than a battery
that receives less of an overcharge and is
discharged to 50% per day. Further, a battery
which receives minimal overcharging and
averages only 25% discharge, lasts even
longer.
Motorola batteries are designed specifically to
be used with a Motorola charger and vice
versa. Charging in non-Motorola equipment
may lead to battery damage and void the
battery warranty. The battery should be at
about 77°F (25°C) (room temperature),
whenever possible. Charging a cold battery
(below 50° F [10°C]) may result in leakage of
electrolyte and ultimately in failure of the
battery. Charging a hot battery (above 95°F
[35°C]) results in reduced discharge capacity,
affecting the performance of the radio.
Motorola rapid-rate battery chargers contain a
temperature-sensing circuit to ensure that
batteries are charged within the temperature
limits stated above.
DRAFT 1

English
16
RADIO OVERVIEW
Battery Recycling and Disposal
Li-Ion rechargeable batteries can be recycled.
However, recycling facilities may not be
available in all areas. Under various U.S. state
laws and the laws of several other countries,
batteries must be recycled and cannot be
disposed of in landfills or incinerators. Contact
your local waste management agency for
specific requirements and information in your
area. Motorola fully endorses and encourages
the recycling of Li-Ion batteries. In the U.S. and
Canada, Motorola participates in the
nationwide Rechargeable Battery Recycling
Corporation (RBRC) program for Li-Ion battery
collection and recycling.
Many retailers and dealers participate in this
program. For the location of the drop-off facility
closest to you, access RBRC's Internet web
site at:
www.rbrc.com
or call:
1-800-8-BATTERY
This internet site and telephone number also
provides other useful information concerning
recycling options for consumers, businesses
and governmental agencies.
DRAFT 1

RADIO OVERVIEW
English 17
Installing the Lithium-Ion (Li-Ion) Battery
1. Turn OFF the radio.
2. With the Motorola logo side up on the battery
pack, fit the tabs at the bottom of the battery
into the slots at the bottom of the radio’s body.
3. Press the top part of the battery towards the
radio until a click is heard.
Note: To learn about the Li-Ion Battery Life
features, refer to “About the Li-Ion Battery”
on page 14
Removing the Lithium-Ion (Li-Ion) Battery
1. Turn OFF the radio.
2. Push down the battery latch and hold it
depressed while removing the battery.
3. Pull the battery away from the radio.
Battery
Latch
slots
Battery
Latch

RADIO OVERVIEW
English 18
Attaching and Removing Antenna
Attaching the Antenna
1. Align the threaded end of the antenna with the
radio’s antenna connector.
2. Turn the antenna clockwise to fasten it.
Removing the Antenna
1. Turn the antenna counterclockwise until you
can remove it.
These instructions apply ONLY to models RDU4100 and RDV5100. Do not attempt to remove the
antenna if your radio is not one of these models.