Mova Z500 User manual

For more information, please visit www.movaglobal.com
Manufactured by: Dreame Trading (Tianjin) Co., Ltd.
LUCKY TRANSPORT EURO KFT
1085 Budapest, JÓZSEF KÖRÚT 69.FSZT.1 Hungary
Email: [e-mail]
UKCA SERVICE LTD
61a West Ham Lane, London, United Kingdom, E15 4PH
Email: [e-mail]
UK REP:
EU REP:
RVS4-EU-R00
Made in China

MOVA Z500 Robot Vacuum and Mop Cleaner
User Manual
Read this manual carefully before use and retain it for future reference.

EN
DE
FR
IT
ES
User Manual
Benutzerhandbuch
Manuel d’utilisation
Manuale utente
Manual de usuario
1
21
41
61
81

1
EN
Usage Restrictions
Safety Information
This product can be used by children aged 8 years and above and persons with
physical, sensory, intellectual deciencies, or limited experience or knowledge
under the supervision of a parent or guardian to ensure safe operation and to
avoid any risks. Cleaning and maintenance shall not be done by children without
supervision.
Children shall not play with this product. Ensure children and pets are kept at a
safe distance from the robot while it is operating.
This product is for oor cleaning in a home environment only. Do not use it
outdoors, on non-oor surfaces, or in a commercial or industrial setting.
Do not use the robot in an area suspended above ground level without a
protective barrier.
Do not use the robot at an ambient temperature above 40° C or below 0° C or on a
oor with liquids or sticky substances.
Pick up any cables from the oor before using the robot to prevent it from
dragging them while cleaning.
Remove fragile or small items from the oor to prevent the robot from bumping
into and damaging them.

2
EN Safety Information
Batteries and Charging
Do not use any third-party battery, charger, or charging dock. Use only with RCS0
supply unit.
Do not attempt to disassemble, repair, or modify the battery or charging dock on
Keep hair, ngers, and other body parts away from the suction opening of the robots.
Keep the brush cleaning tool out of reach of children.
Do not place children, pets, or any item on top of the robot regardless of whether
it is stationary or moving.
Do not use the robot to clean any burning objects.
Do not vacuum hard or sharp objects.
Make sure the robot is turned o and the charging dock is unplugged before
cleaning or performing maintenance.
Do not wipe any part of the product using a wet cloth or liquids.
Please use this product in accordance with the instructions in the User Manual.
Users are responsible for any loss or damage that arise from improper use of this
product.

3
EN
Safety Information
Hereby, Dreame Trading (Tianjin) Co., Ltd. declares that the radio equipment type RVS4 is in compliance with Directive
2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:
www.movaglobal.com
your own.
Do not place the charging dock near a heat source.
Do not use a wet cloth or wet hands to wipe or clean the dock's charging
contacts.
Do not improperly dispose of old batteries. Unneeded batteries should be
discarded at an appropriate recycling facility.
If the power cord becomes damaged or broken, stop using it immediately and
contact after-sales service.
Make sure the robot is turned o when being transported and kept in its original
packaging if possible.
If the robot will not be used for an extended period, fully charge it, then turn it o
and store in a cool, dry place. Recharge the robot at least once every 3 months to
avoid over-discharging the battery.
This product contains batteries that can only be replaced by qualied technicians
or after-sales service.

4
Accessories
Note: The illustrations in this manual are for reference only. Please refer to the actual product.
Charging Dock
Water Tank Side Brush
Cleaning Tool Power Cord
Mop Pad
Product Overview
EN

5
Product Overview
Robot
Power/Clean Button
• Press and hold for 3 seconds
• Press to begin cleaning after the robot is powered on
Dock Button
• Press to send robot back to the charging dock
• Press and hold for 3 seconds to start Spot Clean Mode
Status Indicator
• White: Cleaning/Cleanup is completed/Charging is
completed
• Blinking White: Return to dock to charge when the
battery power is not low
• Breathing White: Vacuum is charging when the battery
power is not low
• Blinking Orange: Return to dock to charge when the
battey power is low/Error
• Breathing Orange: Vacuum is charging when the
battey power is low
EN

6
Robot
Robot Sensors
Reset Button
·Press and hold for 3
seconds to restore the
robot to factory settings
Wi-Fi Indicator
Cleaning Tool
Air Outlet/Speaker
Infrared Deceleration Sensor
Collision Buer
Visual Navigation Sensor
Cli Sensor
Cli Sensor
Cli Sensor
Main Wheels
Main Brush
Charging ContactsCharging Contacts
Brush Guard Clips
Omnidirectional
Wheel
Side Brush
Product Overview
EN

7
Dust Bin Mopping Module
Charging Dock
Water Inlet
Water Tank
Mop Pad
Attaching Area
Filter
Bin Cover
Bin Clip
Signaling Area
Power Port
Charging Contacts
Water Tank
Release Clip
Product Overview EN

8
6h
Note:
• Fully charge your robot before rst-time use.
• Do not install the mopping module while charging. Be extra careful with the
wet mop as it can damage the oor.
1. Remove the protective lm 3. Place the charging dock on the level ground
against the wall and connect it to a power outlet
2. Install the side brush
Click
4. Place the robot onto the charging dock to
recharge. The robot will turn on automatically and
begin recharging
Note:
• Keep the immediate area 1.5m in front of the charger and 0.5m to both sides of
the charging dock clear of objects.
• To ensure you can connect to the robot with your phone well, make sure the
robot and charging dock are within the range of Wi-Fi.
• Do not place the charging dock in an area with direct sunlight or where other
objects might block the signal, as this may hinder the robot from returning to
the charging dock.
Note: Install the side brush until it clicks into place.
Preparation Before Use
Remove the protective films on the side of collision buffer and
charging dock.
Tidy up Any
Loose Cord
Battery Level Indicator
• White: Battery level
is more than 15%
• Orange: Battery
level is less than 15%
EN

9
xxxxxxx’home
No home environment info
Devices Rooms
Scanning for devices nearby...
What should I do if I cannot scan for
devices?
1.Download the Mi Home/Xiaomi Home App 3. Reset Wi-Fi
2.Add Device
This product works with the Mi Home/Xiaomi Home app. * Use the Mi Home/Xiaomi Home app to control your device and to interact with
other smart home devices.
Scan the QR code to download and install the app. You will
be directed to the connection setup page if the app has been
installed already. Alternatively, search“Mi Home/Xiaomi Home”
in the app store to download and install it.
Note:
• Only 2.4GHz Wi-Fi is supported.
• The version of the app might have been updated, please follow the
instructions based on the current app version.
Note: If your robot cannot connect to the app successfully, reset the Wi-Fi
and add the device again.
Wi-Fi Indicator
• Blinking slowly: To be
connected
• Blinking quickly: Connecting
• On: Wi-Fi connected
Connecting with Mi Home/Xiaomi Home App
Simultaneously press and hold the buttons and until you
hear a voice say,“Waiting for the network conguration.”
Once the Wi-Fi indicator is blinking slowly, the Wi-Fi has been
successfully reset.
Open the Mi Home/Xiaomi Home app, and tap " " in the upper
right. Then tap " " in the top right corner, scan the QR code, add
“MOVA Z500 Robot Vacuum and Mop Cleaner”, and follow the
prompts to nish the connection.
EN

10
1. Turn On/O
2. Start Cleaning
Press and hold the button for 3 seconds to turn on the robot.
Once the power indicator turns solid white, the robot is in standby
mode. To turn o the robot, press and hold the button for 3
seconds when the robot is not moving. Turning o the robot will
end the current cleaning task.
Press the button , and the robot will begin cleaning in an
S-shape pattern. Once all areas are cleaned, the robot will nish
by cleaning along edges and walls, then return to the charging
dock to recharge.
Note:If the battery is too low, the robot will automatically return to the dock
to charge. It will resume unfinished cleaning tasks after charging to the
necessary battery level. (The breakpoint continuous cleaning function must
be enabled on the app in advance.)
How to Use
3. Spot Clean Mode
Note: Activating Spot Clean Mode will end the current cleaning task of the
robot.
When the robot is paused or in Standby Mode, press and hold the
button for 3 seconds to start Spot Clean Mode. In this mode,
it will clean a square-shaped area of 1.5 ×1.5 meters directly
around the robot. When the spot cleaning is done, the robot will
automatically return to its original location and power o.
1.5 meter
1.5 meter
EN

11
5. Pause/Sleep Mode 7. Do Not Disturb Mode
4. Cleaning Mode
MOVA Z500 Robot Vacuum and Mop Cleaner has four cleaning
modes: Quiet, Standard, Strong and Turbo. The default mode is
Standard. You can specify the cleaning mode in the Mi Home/
Xiaomi Home app.
Pausing: Press any button to pause the robot during cleaning.
Sleep Mode: The robot will automatically enter Sleep Mode after
10 minutes of inactivity, then the power and charging indicators
will go o. To wake up the robot, press any button.
Do Not Disturb Mode prevents the robot from automatically
starting cleaning tasks, and the power indicator remains o. You
can enable Do Not Disturb Mode or modify its hours in the app.
(The mode is on by default from 22:00 to 08:00.)
Note:
• The robot will turn o automatically if left in Sleep Mode for more than 12
hours.
• When the robot is paused, placing it onto the charging dock will end the
current cleaning task.
Note:
• Scheduled cleaning tasks will still be carried out during the DND period.
• The robot will continue cleaning after the DND period ends.
6. Scheduled Cleaning
You can schedule cleaning time in the Mi Home/Xiaomi Home
app. The robot will automatically start cleaning at the designated
time and then return to the charging dock to recharge when the
cleaning is done.
How to Use EN

12
8. Use the Mopping Function
It is recommended that all oors are vacuumed at least three times before
the rst mopping session to achieve a better cleaning eect.
1) Dampen the mop pad and wring out excess water. Slide the
pad all the way into the slot of the water tank until it is securely in
place.
3) Align the mopping module as indicated by the arrow, then
slide it into the back of the robot until it clicks into place. Press the
button or use the Mi Home/Xiaomi Home app to start cleaning.
2) Open the water tank lid, ll the tank with water, then securely
close the lid.
4) Press the two side clips inwards and slide the water tank
backwards to separate it from the robot.
Note:
• It is not recommended to use the mopping function on carpets.
• Use the app to adjust the water ow as required.
Note: Do not use detergent or disinfectant.
Note: When the robot is charging or not in use, remove the mopping
module, pour out all the remaining water in the tank, and clean the mop
pad to prevent mildew or odor.
Click
Click
How to Use
EN

13
Clean the Dust Bin and Filter
1. Open the robot cover, then press the dust bin clip to remove the
dust bin.
2. Open the dust bin cover as indicated by the diagram.
3. Remove the lter and tap it basket gently.
4. Rinse the dust bin and lter with water until it is clean.
Thoroughly dry the lter before re-installing.
Note: Do not attempt to clean the lter with a brush or nger.
Note:
• Only clean water should be used to clean the lter. Do not use detergent.
• Keep it in a well-ventilated or cool place for at least 24 hours.
Routine Maintenance
12
6
111
57
210
48
39 24 hrs
EN

14
Clean the Mopping Module
1. Press the two release clips on the side of water tank, remove
the mopping module and pull the mop pad off the mopping
module.
3. Clean the mop pad with water only and leave to air dry before
re-installing.
2. Pour out the water in the tank. Clean with water only and leave
to air dry before re-installing.
4. If slow water ow occurs, or the volume is not well-distributed,
please clean the air hole in the cover of the water tank.
Note: Do not expose the tank to the sun directly.
Note:
• Remove the pad from the mopping module before cleaning it, and make
sure dirty water does not ow back into the water outlet to avoid clogging.
• For optimal performance, it is recommended to replace the mop pad every
3 to 6 months.
Routine Maintenance
12
6
111
57
210
48
39 24 hrs
EN

15
Clean the Main Brush
Clean the Side Brush
Clean the Main Wheel/Omnidirectional Wheel
Press the brush guard clips inwards to remove the brush guard
and lift the brush out of the robot.
Pull out the side brushes and use the included cleaning tool to
remove any hair tangled on the brush.
Pull out the brush covers as shown in the diagram. Use the
included cleaning tool to remove any hairs tangled in the brush.
Routine Maintenance
Note: Use a tool such as a small screwdriver to separate the axle and the
tire.
EN

16
Clean the Visual Navigation Sensor/
Infrared Deceleration Sensor
Clean the Charging Contact
Clean the Cli Sensor
Note: Wet cloths can damage sensitive elements within the robot and charging dock. Please use dry rags for cleaning.
Routine Maintenance
Battery
The robot contains a high-performance lithium-ion battery
pack. Please ensure that it remains well-charged for daily use to
maintain optimal battery performance. If the robot is not used for
an extended period of time, turn it o and put it away. To prevent
damage from over-discharging, the robot should be recharged at
least once every three months.
Robot Restarting
If the robot stops responding or cannot be turned o, press and
hold down the button for 10 seconds to forcefully turn it o.
Then press and hold the button for 3 seconds to turn the robot
on.
EN

17
Problem Type
Robot does not turn on
Robot does not recharge
Robot does not return to
charging dock
Robot is making a strange
noise.
Robot no longer cleans
eciently or leaves dust
behind
Robot cannot connect to
Wi-Fi
Robot does not perform
scheduled cleaning
Robot is malfunctioning
Solution
Battery level is low. Recharge the robot at the charging dock, then try again.
The ambient temperature is too low (below 0 ° C) or too high (above 40 ° C). The operating
temperature of the robot is 0° C to 40° C.
The charging dock is not receiving power. Please conrm that both ends of the power cord
are plugged in correctly.
Poor contact. Clean the charging contacts of the charging dock and the robot.
There are too many obstructions around the charging dock. Place the charging dock in a
more open area.
Please clean the dock's signaling area.
The dust bin is full. Please clean it.
The lter is blocked. Please clean it.
A foreign object is caught in the main brush. Please clean it.
There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the
latest version of the Mi Home/Xiaomi Home app, then try reconnecting.
Location permission is not open. Please ensure the location permission on the Mi Home/
Xiaomi Home app is enabled.
Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
5GHz Wi-Fi is not supported. Please ensure your robot connects to 2.4GHz Wi-Fi.
The username or password of Wi-Fi is incorrect. Please enter the correct username and
password.
The robot has low battery. Scheduled cleaning will not start unless the robot has been
recharged in time.
A foreign object may be caught in the main brush, side brush, or one of the main wheels.
Stop the robot and remove any debris.
Turn o the robot and then reactivate it.
FAQ EN