Multitech ISIHI-2S User manual

MultiModemISI Hybrid Series
Models ISIHP- 1S/2S/2U,
ISIHP- 4S/4U/4SD,
and ISIHI-2S/2U
Quick Start Guide

MultiModemISI Hybrid Server Cards
Models ISIHP-1S/2S/2U/4S/4U/4SD & ISIHI-2S/2U
Quick Start Guide
82093804 Revision E
All rights reserved. This publication may not be reproduced, in whole or in part,
without prior expressed written permission from Multi-Tech Systems, Inc. All rights
reserved.
opyright © 2004 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the
contents hereof and specifically disclaims any implied warranties of merchantability
or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
reserves the right to revise this publication and to make changes from time to time
in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any
person or organization of such revisions or changes.
Record of Revisions
Revision Description
D Updated info on Win2000 , Windows Me, Linux-RPM, Novell,
regulatory, & safety (5/8/01).
E Revised to remove V100 capability.
Patents
This product is covered by one or more of the following U.S. Patent Numbers:
5.301.274, 5.309.562, 5.355.365, 5.355.653, 5.452.289, 5.453.986. Other patents
Pending.
Trademarks
The Multi-Tech logo is a registered trademark of Multi-Tech Systems, Inc.
NetWare is a registered trademark of Novell, Inc.
Pentium is a registered trademark of Intel orporation.
S O is a registered trademark of Santa ruz Operation, Inc.
UNIX is a registered trademark of X/Open ompany, Ltd.
Windows 95 and Windows NT are registered trademarks of Microsoft.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
Fax [phone]
Tech Support [phone]
Internet Address: http://www.multitech.com

Contents
Chapter 1: Introduction
About This Manual..........................................................................12
Peripiheral Component Interconnect (PCI) for ISIHP Cards ...........12
Communication Protocols for ISIHP Ports ......................................13
Chapter 2: Hardware Installation
Introduction.....................................................................................16
ComputerRequirements.................................................................16
Shipping Contents ..........................................................................16
Safety Warnings Telecom ...............................................................17
Hardware Installation Procedure ....................................................17
LED Indicators................................................................................20
Chapter 3: Software Installation
Introduction.....................................................................................26
Install ISIHI Software for Windows 2000.........................................26
Recommended Base I/O Address and IRQ Values .......................... 26
Install ISIHP Software for Win 2000................................................28
ISIHx for Win 2000: Install ISI Management Software ....................29
ISIHx for Win 2000: Install TAs & Modems to COM Ports..............30
Install Terminal Ada ters to COM Ports ......................................... 31
Install modems to COM Ports.......................................................... 33
Remove ISIHx Driver (Win 2000) ...................................................37
ISIHx Software Install for Windows NT 3.51/4.0 .............................37
Recommended Base I/O Address and IRQ Values .......................... 38
Install ISIHx TAs & Modems to COM Ports in Windows NT............40
To install terminal ada ters: ............................................................. 40
To install modems ............................................................................ 42
Remove ISIHx Card and Driver in Windows NT 3.51/4.0................46
I/O Addresses and IRQ Codes............................................................... 46
Configuring the TerminalAdapter....................................................47
Introduction ...........................................................................................47
North American Users ...................................................................... 47
International Users ........................................................................... 48
O tional Settings ................................................................................... 48
ISDN TA Configuration Utility ............................................................. 50
ConfigMenu Configuration Utility ........................................................ 52
Terminal Ada ter AT Commands .......................................................... 53

Chapter 3: Software Installation (continued)
NetWare Driver Installation .............................................................54
Configuring Ports for NetWare Connect .......................................... 55
Removing the Driver (Novell) ......................................................... 55
SCO Open Server 5 Driver Installation ...........................................56
To install from CD-ROM: ..................................................................... 56
To format a flo y disk for SCO5: ........................................................ 56
To untar the driver file and co y files onto flo y disk: ....................... 56
To install driver from flo y disk.......................................................... 58
MultiTech Installation Scri t ................................................................. 59
Activating Ports in SCO O en Server 5........................................... 62
Removing the Driver (SCO O en Server 5) .................................... 63
Linux Driver for ISI Server Cards (for PCI and ISA busses)...........64
LINUX: Pre-Installation Issues ............................................................. 64
LINUX: Co ying the driver from the media ......................................... 64
LINUX: Co ying & untarring the driver from CD-ROM .....................64
LINUX: Co ying & untarring the driver from a flo y ........................65
LINUX: Driver installation and loading ............................................... 65
LINUX: Setting the baud rate ............................................................... 66
LINUX: Verifying the orts...................................................................67
LINUX: TTY Devices Created by the Drivers: .................................... 67
LINUX -- Dial-in configuration: ........................................................... 69
LINUX -- PPP setu :............................................................................. 69
Removing the ISI Driver (Linux) .......................................................... 70
RedHat Linux 6.2/7.0 RPM Drivers for
ISI Server Cards (PCI bus only) .....................................................72
LINUX-RPM: Pre-Installation Issues ................................................... 72
LINUX-RPM: Co ying the driver from the media ............................... 72
LINUX-RPM: Co ying the driver from CD-ROM ...............................72
LINUX-RPM: Co ying the driver from a flo y ..................................73
LINUX-RPM: Verifying the orts ......................................................... 75
LINUX-RPM: TTY Devices Created by the Drivers ............................ 75
LINUX-RPM -- Dial-in configuration: ................................................. 77
LINUX-RPM -- PPP setu : ................................................................... 77
Removing the ISI Driver (Linux-RPM) ................................................78
Warning About the Flashing of Terminal Ada ter Ports ....................... 78
Firmware U date for ISIHx Terminal Ada ters ....................................78

Chapter 4: Warranty, Service, and Tech Support
Limited Warranty ............................................................................81
Upgrades and Support ...................................................................81
Service ...........................................................................................82
Index ..............................................................................................83

Introduction
MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series 7
Welcome to Multi-Techs MultiModemISI Hybrid Series of
ISDN BRI server cards. The series consists of eight models:
The 2S/2U and 4S/4U models are all multi ort hybrid ISDN cards that
can be lugged into a server ex ansion slot (PCI or ISA, as listed) for
a lications that involve ISDN or modem calls over ISDN BRI lines.
When the ISI card is used with Remote Access Servers (RAS), remote
users can call in using either modems or ISDN terminal ada ters
(TAs). For V.90 modem calls, a 56kb s download s eed can be
achieved without the ex ense of T1, E1, or ISDN PRI lines. S-models
use the ISDN S interface; U-models use the ISDN U interface.
This manual also describes the ISIHP-1S and the ISIHP-4SD cards.
The ISIHP-1S is a revised version of the ISIHP-2S card that has been
altered to acce t one ISDN Basic Rate Interface line rather than two.
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DS4-PHISIICP4Senon8 8

Introduction
8 MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series
The ISIHP-4SD is a serial interface card equi ed with four terminal
ada ters only (no analog modems are resent). The ISIHP-4SD is
otherwise like the ISIHP-4S/4U models.
The ISIHP-2S/2U contains two terminal ada ters and four V.90/
K56flex modems. The ISIHP-2S/2U uses two ISDN BRI lines (each
offering two B-channels) to connect to the telco and these connect to
its two built-in terminal ada ters. In addition to handling ISDN calls,
each terminal ada ter can detect analog modem and fax calls. When
analog calls are detected, they are automatically connected to one of
the four V.90 modems on the ISIHP board. In this way, these hybrid
cards can handle either ISDN calls or analog modem calls. Although
the ISIHP-2S/2U contains four ISDN TA orts and four analog
modem orts, only four orts can be active at any one time (because
only four B-channels are resent). See Figure 1-1. The ISIHI-2S/2U
function like the ISIHP-2S/2U units but have an ISA-ty e bus which
requires manual setting of the I/O address and the interru t request
(IRQ).
The ISIHP-4S/4U works like the ISIHP-2S/2U but contains four
terminal ada ters and eight V.90/K56flex modems. The 4S and 4U
models each accommodate four ISDN BRI lines. The configuration of
modem and TA orts for the 4S and 4U models is shown in Figure 1-
2.

Introduction
MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series 9
The ISIHP-4SD contains four terminal ada ters only (the daughter
card containing the eight modems is absent). Since it accommodates
four ISDN BRI lines (each offering two B-channels), it su orts eight
inde endent digital data connections.
Each terminal ada ter a ears as two orts to the server PC using the
ISI card.
ISIHx cards also su ort dial-out a lications via their modems or
terminal ada ters.
MultiTechs ISI Management Software is designed to monitor data
traffic and control the modems/TAs of ISIHx server cards o erating
in the Windows 2000 Server and Advanced Server OSs. (See the ISI
Management Software User Guide, doc #88301450.)
The ISIHP-2S/2U and ISIHI-2S/2U cards each offers eight RAS orts
using two Basic Rate Interface (BRI) ISDN lines; the ISIHP-4S/4U
has 16 orts using four BRI ISDN lines. The eight orts of the 2S/2U
models allow a server to acce t any combination of analog modem
and digital ISDN calls, making a maximum of four simultaneous
inde endent data connections (sessions). For the ISIHP-4S/4U, its
sixteen orts allow a server to acce t any combination of analog
modem and digital ISDN calls, making a maximum of eight
simultaneous inde endent data connections. This arrangement gives
the user the flexibility to customize the settings of the terminal
ada ters and modems. The terminal ada ters on the ISIHP-4SD can
make eight simultaneous inde endent connections.

Introduction
10 MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series
From the ers ective of the server PC, the ISIHP-2S/2U (or ISIHI-2S/
2U) is an eight- ort serial card with eight devices ermanently
attached to the serial orts (Figure 1-1). The first four orts are the
two terminal ada ters, each of which a ear as two orts. The
remaining four orts are the four central site modems. The following
chart summarizes the correlation of orts and devices.
2S/2U Port # Device ISDN Line Number
1TA 1
2TA 1
3TA 2
4TA 2
5 Modem 1
6 Modem 1
7 Modem 2
8 Modem 2
RJ-45 jack
Com Ports
Line 1
Line 2
Modem
Modem
Modem
Modem
TA
TA
7
8
3456
3
4
3456
6
2
1
5ISDN
RJ-45 jack
Figure 1-1: Modems and Terminal Adapters of ISIHP-2S/2U and ISIHI-2S/2U.

Introduction
MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series 11
From the ers ective of the server PC, the ISIHP-4S/4U is an sixteen-
ort serial card with sixteen devices ermanently attached to the serial
orts (Figure 1-2). The first eight orts are the four terminal ada ters,
each of which a ear as two orts. The remaining eight orts are the
eight central site modems. The following chart summarizes the
correlation of orts and devices. The ISIHP-4SD contains terminal
ada ters only; no modems are resent.
3456
RJ-45 Jack
TA
Modem
Modem
9
1
2
10
3456
RJ-45 Jack
TA
Modem
Modem
11
3
4
12
3456
RJ-45 Jack
TA
Modem
Modem
13
5
6
14
3456
RJ-45 Jack
TA
Modem
Modem
15
7
8
16
Figure 1-2: Modems and Terminal Adapters of ISIHP- S/ U (for ISIHP- SD, no
modems are present)

Introduction
12 MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series
4S/4U Port # Device ISDN Line Number
1TA 1
2TA 1
3TA 2
4TA 2
5TA 3
6TA 3
7TA 4
8TA 4
9 Modem 1
10 Modem 1
11 Modem 2
12 Modem 2
13 Modem 3
14 Modem 3
15 Modem 4
16 Modem 4
About This Manual
This ISI Quick Start Guide contains installation instructions and
technical su ort information. In the instructions given here, minimal
basic PC skills are assumed. The ISIHx User Guide, on the Multi-
Tech roduct CD, contains certain information and details that have
been omitted from this resent manual, including AT command
descri tions and installation instructions for Windows 95/98/Me.
Peripiheral Component Interconnect (PCI) for
ISIHP Cards
First develo ed by com anies such as IntelTM, AT&TTM and Digital
Equi ment Cor orationTM, the Peri heral Com onent Interconnect

Introduction
MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series 13
Communication Protocols for ISIHP Ports
Ports on the ISIHP card can be associated with different rotocols, as
follows:
Auto-Protocol Terminal ada ter automatically detects and switches
to use the rotocol of the client terminal ada ter.
Auto-Protocol Callback. Same as Auto-Protocol exce t that it
causes the host terminal-ada ter to dial back with the same rotocol
with which the client dialed in.
Central Site Modem The digitally terminated V.90 modems built
into ISIHx series cards (exce t the 4SD model). For the ISIHP-2S/
2U, the last four modems should be designated as Central-Site
modems; for the ISIHP-4S/4U, the last eight modems should be
designated as Central-Site modems. (See Port/Device table on
revious age.)
PPP async (Point-to Point Protocol, asynchronous) Protocol
allowing com uters a dial-u connection to the Internet. PPP includes
error detection, data com ression and other im rovements over Serial
Line Internet Protocol (SLIP) connections.
V 120 Terminal rate ada tation rotocols. These a ly to ISDN B-
channels when using a V interface.
X 75 An international standard that allows X.25 acket-switched
networks to communicate with each other. X.75 is a gateway rotocol
for interconnection of X.25 ublic networks.
(PCI) bus used by your ISIHP card rovides high erformance and is
easy to use. Because PCI devices contain registers with the device
information required for configuration, full auto configuration of PCI
Local Bus add-in boards and com onents is su orted. Performance
factors include a bus data ath of 32 bits, and clock s eeds of 33
MHz.

Introduction
14 MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series

MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series 15
Hardware Installation
Chapter 2:
Hardware Installation

16 MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series
Hardware Installation
Introduction
This section describes how to install the ISIHx server card into the
ex ansion slot in your ersonal com uter, which involves
 O ening your PC
 Installing the card into the PC (ISIHP uses PCI-bus ex ansion slots;
ISIHI uses ISA slots)
 Set I/O address DIP switch and IRQ jum er (ISIHI only)
Computer Requirements
 Pentium-based PC or com atible (PCI bus required for ISIHP; ISA
required for ISIHI)
 Microsoft Windows 2000, Windows 95, Windows 98, Windows Me,
Windows NT versions 3.51 and 4.0, SCO O en Server version 5.0,
Novell NetWare, or Linux
 CD-ROM drive, flo y disk drive (for use in cases where drivers are
downloaded from web site)
 800 blocks of hard disk s ace for UNIX, 100K bytes for Windows
NT, 34K bytes for Windows 95, 50K bytes for Novell
Shipping Contents
 ISIHx card
 RJ-45 ISDN cords (1 for ISIHP-1S; 2 for ISIHx-2S/2U; 4 for ISIHP-
4S/4U/4SD)
 ISI Product Family CD-ROM (containing drivers, utilities, &
documentation)
 Quick Start Guide

MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series 17
Hardware Installation
Safety Warnings Telecom
1. Never install tele hone wiring during a lightning storm.
2. Never install tele hone jacks in wet locations unless the jacks are
s ecifically designed for wet locations.
3. This roduct is to be used with UL and cUL listed com uters.
4. Never touch uninsulated tele hone wires or terminals unless the
tele hone line has been disconnected at the network interface.
5. Use caution when installing or modifying tele hone lines.
6. Avoid using a tele hone (other than cordless ty e) during an
electrical storm. There may be a remote risk of electrical shock from
lightning.
7. Do not use the tele hone to re ort a gas leak in the vicinity of that
leak.
8. To reduce the risk of fire, use only No. 26 AWG or larger
Telecommunication line Cord.
Hardware Installation Procedure
1. Before handling the ISIHP card, discharge any static in your body
by touching a iece of grounded metal such as the com uter
chassis.
2. Carefully remove the ISIHP card from its antistatic bag, handling it
only by the mounting bracket and edges. Do not touch the gold-
lated connectors along the bottom edge. (You may want to save
ackaging for ossible future use.)

18 MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series
Hardware Installation
3. Visually ins ect the ISIHP-2S/2U/4S/4U/4SD. If you have any
concerns about the condition of your ISI card, call Technical
Su ort at [phone].
Intelligent Se ial Inte face
Hyb id (ISDN/POTS) Ca ds
(Side View)
Inte national
ISIHP-2S
a
a a
a a a a
aa a
aa
aa
a
a a a
a a
a
a aa a a
aa a a a
a
a aa
aa
a a
a a a
a
a a
a a a
U.S. Domestic
ISIHP-2U
Modem Ca d
ISIHP-4S/4U
a
a a
a a a a
aa a aa
aaa
a a a
a a a a aa a a
aa
a a
a
a
a aa
aa
a a
a
a aa
a a a a
a a
a
a
a a a
a a
a a
aa
a
a a
a a a a
a
Modem Ca d
Figure 1-3: ISIHP Cards; Side View (on ISIHP- SD, right daughter card is not present)
4. To avoid damaging the ISI card and your PC, make sure your
com uter and any eri heral equi ment connected to it are turned
off. The ISIHP can be installed in a Pentium equivalent PCI bus
com uter; the ISIHI can be installed into a Pentium equivalent
com uter with ISA slots.
5. Remove the cover of your com uter as instructed in your
com uters documentation.
6. Locate the unused ex ansion slot you will be using for your ISI
card and remove the slot cover according to instructions in your
com uters documentation.

MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series 19
Hardware Installation
7. Install the ISI card in the selected ex ansion slot in the same
manner as any other add-on card according to your com uters
documentation.
8. Fasten retaining bracket to com uter chassis and re lace the cover.
9. Connect the ISI to your ISDN tele hone wall jack(s) with the
rovided modular tele hone cable.
NT1
Device
ISIHP
-2S
U Interface S Interface S/T Interface
ISDN line enters
building
Figure 1- : ISDN Interfaces at Customer Premises
Note: The ISIHP and ISIHI communicate over ISDN lines. If you
dont have a standard modular jack near your computer you
should install one or have one installed by your telephone
company. In the US installation kits and adapters are available
wherever telephones are sold.
Note: If S/T-interface ISDN network connection cable is used the
ISDN phone cord should be connected between the ISDN network
connection cable and the NT1 device. If the S/T-interface model
(ISIHP-2S -4S or 4SD or ISIHI-2S) is used then the S/T-
interface must be connected to the S-interface on the NT1 device.
10. Turn on ower to the com uter. Now you are ready to install
software.

20 MultiModemISI Hybrid Server Cards, ISIHP & ISIHI Series
Hardware Installation
LED Indicators
The mounting brackets for the various ISI cards are similar, but the LEDs
are labeled differently. Below, and on the next age, are gra hics for each
bracket along with descri tions of the LED indicators.
ISIHP-4U LEDs (one LED per BRI)
 Flashes between OFF and RED to
indicate that neither SPID for that
ISDN line has been verified.
 Flashes between RED and GREEN
to indicate that one SPID is correct.
 A solid GREEN displa indicates
that both SPIDs are correct.
ISIHP-4S/4SD LEDs (one LED per BRI)
 Solid GREEN indicates normal operation.
 Flashes between RED and GREEN
to indicate that the device has been reset.
Line 1
1
3
LINE 1
2
4
Line 2
Line 3
Line 4