Multitone ACCESS 3000 COMPACT User manual

© Multitone Electronics plc 2005
ACCESS 3000 COMPACT
(RPE920 ENCODER)
SUPERVISOR’S GUIDE

Access 3000 Compact Supervisor’s Guide
9261-7849 Issue 1 Page
www.multitone.com 2
Part No. 9261-7849 Issue 1

Access 3000 Compact Supervisor’s Guide
9261-7849 Issue 1 Page
www.multitone.com 3
Multitone Electronics plc
Shortwood Copse Lane
Kempshott
Basingstoke
Hampshire
RG23 7NL
England Part No. 9261-7849 Issue 1
Printed and published in England
This guide is for use with the Access 3000 Compact
console only. It covers the making of paging calls
to users, teams and sets; automatic paging, transfer
and status registration; creation and modification of
users, teams and set records.

Access 3000 Compact Supervisor’s Guide
9261-7849 Issue 1 Page
www.multitone.com 4
CONTENTS
SECTION 1...................................................................................................................... 7
INTRODUCTION TO PAGING........................................................................................ 7
1.1 Introduction to Radio Paging................................................................................. 7
1.2 Your Access 3000 Compact Equipment ............................................................... 7
1.3 Making a User Paging Call ................................................................................... 8
1.4 Call Transfers & Status Registration..................................................................... 8
1.5 Making a Team Paging Call.................................................................................. 9
1.6 Making a Set Paging Call...................................................................................... 9
1.7 Automatic Paging.................................................................................................. 9
1.8 Operator Passwords............................................................................................. 9
1.9 Directories............................................................................................................. 9
SECTION 2.................................................................................................................... 10
USING THE OPERATOR CONSOLE........................................................................... 10
2.1 Access 3000 Compact Display & Keyboard........................................................ 10
SECTION 3.................................................................................................................... 13
OPERATOR INSTRUCTIONS ...................................................................................... 13
3.1 Paging a User - Tone Only Pagers..................................................................... 13
3.2 Paging a User - Numeric Pagers ........................................................................ 14
3.3 Paging - Numeric & Alphanumeric Pagers with (or without) Fast Alpha ............. 15
3.4 Status Registration & Call Transfer..................................................................... 17
3.5 To Cancel a Call Transfer................................................................................... 18
3.6 Paging a Team - Tone Only Pagers.................................................................... 19
3.7 Paging a Team - Numeric Pagers....................................................................... 20
3.8 Paging a Team - Numeric & Alphanumeric Pagers with (or without) Fast Alpha 21
3.9 Paging a Set ....................................................................................................... 23
3.10 Sending a 2-way Speech Call From a 2-way Handset........................................ 25
3.11 Sending a Speech Call Initiated From a DLC ..................................................... 26
SECTION 4.................................................................................................................... 27
SYSTEM MANAGEMENT FACILITIES ........................................................................ 27
4.1 Introduction......................................................................................................... 27
4.2 Creating a User Record...................................................................................... 28
4.3 Creating a Block of User Records....................................................................... 29
4.4 Editing a User Record......................................................................................... 30

Access 3000 Compact Supervisor’s Guide
9261-7849 Issue 1 Page
www.multitone.com
5
4.5 Deleting a User Record....................................................................................... 31
4.6 Deleting a User Record with a Transfer.............................................................. 32
4.7 Searching User Records..................................................................................... 33
4.8 Creating a Team................................................................................................. 35
4.9 Editing a Team Record....................................................................................... 38
4.10 Deleting a Team ................................................................................................. 40
4.11 Creating & Editing A DLC Record....................................................................... 41
4.11.1 To Create a DLC to Call a Team.......................................................... 42
4.11.2 To create a DLC to call a User ............................................................. 43
4.12 Searching Through DLC Records....................................................................... 45
4.13 Deleting a DLC Record....................................................................................... 47
4.14 Creating Fast Alpha Messages........................................................................... 48
4.15 Editing Fast Alpha Messages ............................................................................. 49
4.16 Deleting Fast Alpha Messages ........................................................................... 50
4.17 Creating a Set..................................................................................................... 51
4.18 Editing a Set ....................................................................................................... 52
4.19 Deleting a Set ..................................................................................................... 54
4.20 Changing the System Date & Time..................................................................... 55
4.21 Changing System Passwords............................................................................. 56
4.22 Configuring On-Board DLCs............................................................................... 57
4.23 Reports & System Faults.................................................................................... 58
SECTION 5.................................................................................................................... 60
SYSTEM MESSAGES & ERROR INDICATIONS......................................................... 60
5.1 Call Cancelled..................................................................................................... 60
5.2 Comms Error ...................................................................................................... 60
5.3 Database Full...................................................................................................... 60
5.4 Inconsistent Parameters..................................................................................... 61
5.5 Initialisation......................................................................................................... 61
5.6 Paging Database Empty..................................................................................... 61
5.7 Queue Full.......................................................................................................... 61
5.8 Search Failed...................................................................................................... 62
5.9 System Error....................................................................................................... 62
5.10 Team Number Outside Permissible Range......................................................... 62
5.11 Transfer Unknown............................................................................................... 62
5.12 User Already Created ......................................................................................... 63
5.13 User is the Target of Transfers........................................................................... 63
5.14 User Not Found in Database .............................................................................. 63
5.15 User Number is Already Used ............................................................................ 63
5.16 User Number Outside Permissible Range.......................................................... 64
5.17 Wait..................................................................................................................... 64

Access 3000 Compact Supervisor’s Guide
9261-7849 Issue 1 Page
www.multitone.com
6
SECTION 6.................................................................................................................... 65
DIRECTORIES.............................................................................................................. 65
6.1 Automatic Paging................................................................................................ 65
6.2 Passwords.......................................................................................................... 65
6.3 Receiver Fast Alpha Directory ............................................................................ 65
6.4 Description of Radio Channels ........................................................................... 66
6.5 User Number Directory....................................................................................... 67
6.6 Key Team Numbers............................................................................................ 68
6.7 Receiver Types................................................................................................... 68
APPENDIX I.................................................................................................................. 69
GLOSSARY OF TERMS............................................................................................... 69
APPENDIX II................................................................................................................. 75
MENU STRUCTURE..................................................................................................... 75

Access 3000 Compact Supervisor’s Guide
9261-7849 Issue 1 Page
www.multitone.com
7
SECTION 1
INTRODUCTION TO PAGING
1.1 Introduction to Radio Paging
The ability to contact people quickly is important in today’s business environment.
A radio paging system can play an essential role in communications efficiency.
When a key person needs to be contacted and cannot be found at their normal
location, a paging call can be sent. The pager user will then receive a signal
alerting them that someone wants to make contact. This signal can be coded to
denote what action needs to be taken, e.g. call the operator, contact a colleague
or proceed to a particular location. Only the person paged receives the message,
other people are not disturbed.
Different types of pager enable people to be contacted in a variety of ways. For
example, by tone signals, by a display of numbers, such as a telephone number
to call, by display of a text message (‘Call Reception’), or even by a spoken
message. Access 3000 Compact, depending on receiver type, can support either
one-way or full two-way speech messaging. Furthermore, when discrete contact
is required or where the surrounding noise level is too high, the user can be
alerted by a flashing light or vibrating pager.
Pagers are not just used for person-to-person contact but also to contact teams
of people, or for machinery, computer or alarm systems to pass information to
people.
1.2 Your Access 3000 Compact Equipment
Your new paging system is designed to allow you to make paging calls from your
telephone, computer using Access 3000 Server or the Access 3000 Management
Terminal as well as from the operator console. It comprises the following
equipment.
 A number of pagers, which receive paging calls.
 A transmitter to send out the paging calls.
 An encoder; this is the heart of the system, which controls the paging facilities
available. It also has an integral display and keyboard, incorporating a
microphone and speaker for one and two-way speech paging calls.

Access 3000 Compact Supervisor’s Guide
9261-7849 Issue 1 Page
www.multitone.com
8
 A system link unit, for all paging system wire connections.
Your system installer will program your paging system so that it operates in the
most appropriate way for your organisation.
1.3 Making a User Paging Call
In the same way that you have individual telephone extension numbers, each
person carrying a pager will have a number known as their USER NUMBER. In
many cases the user number is programmed to be the same as the person’s
telephone number, making it easy to remember.
As well as being able to make paging calls from the operator’s console, your
paging system may have been connected to your telephone system, so you can
use any extension telephone to make a paging call. From a telephone, simply
dial the access code for the paging system and then you will be guided through
the process of making a paging call by tone or voice prompts.
1.4 Call Transfers & Status Registration
Access 3000 Compact allows you to manage those times when people are out of
the office, or simply when it not convenient for them to receive paging calls. The
person using the pager may transfer their calls to a colleague, or may register
themselves as ‘absent’ from the paging system; this is known as status
registration, there are two methods of status registration:
a. Manual registration via a telephone or operator console.
b. Automatic registration by placing the pager in an Absence Rack.
Call transfer and status registration are two facilities that have been designed to
work closely together. When you are out your calls can be transferred to a
colleague. Each time you register your status as absent the colleague will
automatically receive your calls. Each time you register your status as present
your calls will be sent to you.
For any call transfer to operate you must be registered absent. Please beware
that if you do not wish the person to whom your calls are transferred to receive
further calls again the next time you are absent, you must cancel the call transfer
as well as registering your status as ‘present’.

Access 3000 Compact Supervisor’s Guide
9261-7849 Issue 1 Page
www.multitone.com 9
1.5 Making a Team Paging Call
It may be necessary to contact several users at once. A team of users can be
created using a single team number. The call is undertaken in more-or-less the
same way as a user paging call. A team paging call can be sent with speech,
provided the receiver supports this functionality and the speech feature is
enabled on the system.
1.6 Making a Set Paging Call
A set is a variation on the Access 3000 Compact team paging facility. A set
consists of user records and like user paging they are called from a single USER
NUMBER. A set may comprise of mixed receiver types and is called sequentially.
Sets do not support speech and services will always default to the lowest
common denominator, i.e. the most basic receiver type in the ‘set’. In addition
absence and call transfers are recognized and a set may be a member of another
set.
1.7 Automatic Paging
Automatic contacts or direct line contacts (DLCs) enable paging calls to be sent
from an alarm system, production equipment, or even the front door. When such
automatic calls are made on your paging system you will be able to monitor the
activity of important equipment remotely, be informed instantly if alarms are
triggered, or simply monitor ‘visitors’ entry through the front door to ensure
greater security.
1.8 Operator Passwords
The operator password restricts operation of user paging, team paging and
transfers to an operator. Note that if you want to transfer a call or change status
registration you will be prompted by Access 3000 Compact to enter the operator
password to activate this facility.
1.9 Directories
At the back of this handbook are a number of directories, these will enable you to
record; the system passwords, fast alpha messages, key team numbers, key
paging user numbers, details of the two on-board DLCs and receiver types.

Access 3000 Compact Supervisor’s Guide
9261-7849 Issue 1 Page
www.multitone.com 1
0
SECTION 2
USING THE OPERATOR CONSOLE
2.1 Access 3000 Compact Display & Keyboard
Access 3000 Compact Keyboard
Ctrl 1 - Main Menu Key
The Ctrl 1 key is used to abandon the current operation and move directly to the
main operating menu structure, giving access to:
1-Page User 4-Administration
2-Page Team 5-Reports
3-Transfers 6-Installation
Pressing Ctrl 1 followed by 1 at any time will always return you to making user-
paging calls. Pressing Ctrl 1 followed by 2 at any time will always return you to
making team-paging calls.
21 3 4 5 6 7 8 9 0 - =
W
Q
Caps
Lock E
R
T Y U I
O
P
↑
Del
Ctrl
A
S D F
G
H J K L
↓
Enter
ZX C V B N
M
;
↑Shift ↑Shift
B
A
Esc