What to Expect
Within a few seconds of power-up, the receiver will display the initializing message. The receiver does
several self-diagnostic tests. A: INITIALIZING
Once the receiver passes its self-diagnostic tests, it will display “AUTHORIZE VIA WEB OR NOC” if it has
not been authorized. This statement is spread over two screens and alternates every second. Carrier
Lock is required to get this message.
If the receiver displays “NO SIGNAL”, check your antenna alignment, polarity setting and cable
distribution from the satellite antenna to the receiver. Also make sure you have the coaxial cable (RG6)
connected to the RF IN port.
A: AUTHORIZE
VIA WEB OR NOC
Program Selection
Once the receiver is authorized for more than one audio program, simply press and release or on the front panel to
change to another program. When you press and release either arrow, the display will start blinking -- keep pressing and
releasing the appropriate arrow until you land on the desired program, then press and release enter display. The display will
stop blinking and will begin playing the newly selected program. If enter is not pressed, the receiver display will return to the
current program after 30 seconds.
If you have an optional second audio card installed, you can access it by pressing and releasing the enter button when the
display shows a non-blinking program name. When you press and release enter the display will change from A: to B:. You
can change programs using the or arrows followed by pressing and releasing the enter key as explained for the “A”
side above.
There are two things to remember about the program display:
•The programs are organized in alphabetical order
•The receiver will only display authorized programs
The ENCOMPASS LE has some basic diagnostic tools for signal quality verification. Below is a grid on how to access them.
Function Action Display Action Display
Enter Diagnostics Hold both the and for 2 seconds. Flashing SETUP?
1. Press and release or until the display reads
“SIGNAL?”
Flashing SIGNAL?
Signal Quality
Verification
2. Press Enter to obtain a 10 second average
signal level. The level will stay up for 15 minutes
or until is pressed. (Signal is in units of dB). The
signal level must be above 8.0 to ensure reliable
downlink performance. At 8.0, the downlink still has
3 dB of margin to minimize the impact of rain fade.
Solid SIGNAL: XX.X
1. After entering diagnostics, Press and release or
until display reads “SERIAL NUMBER?”
Flashing SERIAL NUMBER?Serial Number
Verification
2. Press Enter to display receiver’s serial number for 10
seconds. To return to diagnostics menu, press
arrow.
Solid S/N XXXXXX
Note: Again, the receiver must be locked to the carrier before it can be authorized. To verify carrier lock,
look through the vent-holes in the top of the ENCOMPASS LE. If the receiver is locked to the carrier, you
should see a green LED toward the front of the receiver, about ¾ of the way over from the left (with the
front of the receiver facing you). You’ll have to look at an angle to see the LED. In the picture to the left,
the white circle and arrow mark the location of the LED. If the LED is steady-green, the receiver’s tuner is
locked to the Muzak carrier. Once the receiver is authorized, the front panel display will show the name
of the audio program currently playing. Note: The “A:” flashes when the receiver is specifically being
addressed by the NOC control system.
