NAM system TICK User manual

USER MANUAL
TICK
GPS tracker

USER MANUAL TICK
GPS tracker
www.namsystem.com
CONTENTS
DEVICE DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
TECHNICAL SPECIFICATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
BEFORE YOU START TO USE THE DEVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Downloading the NAM tracker application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
 Usingthedeviceforthersttime . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
DATA LOGGING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
SIM card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
OPERATING MODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Cancelling unwanted switching off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Display of data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CHARGING THE DEVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
 Correctplacementofthedeviceontherechargingpad . . . . . . . . . . . . . . . . . . . . . . . . 7
Behaviour of the LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
 Resolvingrechargingproblems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
SAFETY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Magnets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
 Long-termstorage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
SEIZE DETECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
The correct setting of the tracker for seize detection . . . . . . . . . . . . . . . . . . . . . . . . . 10
 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Resolving faults of seize detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
GUARANTEES AND EXERCISING THEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Exceptions that invalidate the guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Non-guarantee services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2

3
USER MANUAL TICK
GPS tracker
www.namsystem.com
DEVICE DESCRIPTION
Thedevicecommunicates throughGSM/GPRSnetworksandisintendedtolocateanyobjectviaGPS
satellites.
Usages:
• Protectionofchildren/theelderly/disabled,etc.
• Monitoringvehicles,heavymachinery,etc.
• Personalmonitoring
Thedevicecanbesuppliedintwoversions–withorwithoutmagnets.Deviceswithmagnetsaremarked
with a sign on the product itself and on its packaging.
GSMcommunicationbandwidths 850/900/1800/1900MHz,2G,GPRS
Outputperformance 2W@850/900MHz,1W@1800/1900MHz
GPSpositionaccuracy <2.5mCEP
Antennas Internal
Dimensions 82mm×50mm×30mm
Weight(withbattery) 139g(nomagnets),165g(withmagnets)
Battery(internal) Li-Ion,3.7V,2000mAh
Ingress protection IP67
Wirelesscharging Qistandard,max.5W,WPC1.1
Rangeofoperatingtemperatures -25to+55°C
Rangeoftemperaturesforchargingbattery 0to+55°C
Transmissionprotocols UDP,SMS
Transmissionofdata Accordingtosetmodeoftracker
Lowpoweralert Lowandcriticalinternalbatterylevelalarm
Seize detection1 Autonomoushandlingandmanipulationdetection
Motiondetection TriggersGPStrackinginactivemodes
Technical reports of tracker status Sends the general GPS tracker status
TECHNICAL SPECIFICATIONS
1Theseizedetectionisspecictodeviceswhichuseamagneticattachmentsystem.

BEFORE YOU START TO USE THE DEVICE
1. Downloading the NAM tracker application
Forusingthedevice,itisnecessarytoeitherusetheNAMtrackermobileapplicationortheONIsystem
webapplication.ThroughtheNAMtrackerapplication,itispossibletooperatethedeviceandtodisplay
informationfromit.
Download the mobileapplication NAM tracker here:
Thewebapplicationallowsthedisplayofinformationfromthedevice.Theweb application is available at
www.onisystem.net/v2.
For iOS devices:
fromiTunes
For Android devices:
fromGooglePlay
4
USER MANUAL TICK
GPS tracker
www.namsystem.com

Further information on how to operate the device
can be found directly in the NAM tracker application
or in the NAM tracker application manual that is
part of the package of the TICK tracker. You can
nd the latest version of manuals on the website
www.nam.cz/en/tick-activation/.
2. Using the device for the rst time
•YouarealreadyusingtheNAMtrackerapplication
Open the NAM tracker application and on the
login page write your current registration details.
•YouareusingtheNAMtrackerapplicationforthe
 rsttime
You do not have registration details for NAM
tracker yet and you need to create these. For
creating registration look at the NAM tracker
 applicationmanual,page3,section2.Login.
4 5
Writeyour
details into
the corre-
sponding
boxes
Aftersuccessfulregistration,thedevicewillbeauto-
maticallydisplayedasanAssetinthelistofAssets
ofthechosenaccount,seeNAMtrackerapplication
manual,page5,section2.1.ListofAssets.
USER MANUAL TICK
GPS tracker
www.namsystem.com

6
Car Chase – The tra-
cker´s GPS position is
sentnon-stopevery5sec,
whether it is stationary
or in motion. This setup
signicantly shortens the
tracker´s battery life.
Standby – GPS position
locating is inactive. The
tracker is logged in the
network non-stop and
awaits a command to
switch to another setup.
Asleep – GPS position
locating is inactive. The
tracker logs in to the
network once in a given
period and searches for
a command to switch to
another setup.
Periodic wake up –
The tracker wakes up re-
gularly in a given period,
locates GPS position
and goes to sleep again.
This setup improves the
tracker´soperatingtime.
Power OFF – All functions
are switched off. The tra-
cker can only be switched
on again by charging.
DATA LOGGING
The tracker device uses an internal memory for
dataloggingthatiscapableofstoringupto20,000
records. When the device loses the GSM/GPRS
signal,GPSreceptioncontinuesunchangedandall
positionsareloggedintothememorydependingon
thepresentmodeofthetracker.Oncereconnected
toaGSM/GPRSnetworkwithasatisfactorysignal,
storedGPSpositionsareautomaticallysent.
IfthedeviceiswithoutasufcientGSM/GPRSsig-
nal for a long time, it may automatically overwrite
thememory,startingfromtheoldestrecordeditem
to the newest.
If the device is not in the direct view of the sky,
catchingGPSpositionmaytakelongerormightnot
becaught atall (e.g.insideabuilding, deepin lu-
ggage,incargospaces,etc.)
SIM card
The device is already equipped with a SIM card.
Datatransmissionservices arenot includedin the
price of the device. The price for services is charged
separately according to the ONI system services
contract and according to chosen invoice period.
OPERATING MODES
Thedeviceallowsyoutochoosebetween6modes
ofoperation.Themaximumtimethatthedevicecan
operateintheeldwithouttheneedtorechargeitis
inuencedbythespecicmodesused.
Activated by motion –
Vibrations trigger GPS
position locating. Positi-
onsareloggedinatxed
10 sec intervals and sent
to the application every
minute. The tracker´s
manipulation info is sent
immediately.
USER MANUAL TICK
GPS tracker
www.namsystem.com

CHARGING THE DEVICE
The tracker is recharged by using a wireless char-
gingpadthatiscompatiblewiththeQistandard.We
strongly recommend usage of the original rechar-
ging pad and adapter supplied only. Before starting
to charge it is important to disconnect the charger
fromthepowersourceandthenreconnectit.
The recharging pad must be plugged in and swit-
ched on. The charger has two coloured signals –
1blueLEDand1redLED.Afterbeingplugged in,
the red LED on the recharging pad lights up. The pad
willstartrechargingthedeviceimmediatelyaslong
as the device has been correctly placed on the pad.
Correct recharging is indicated by both red and blue
LED lights shining. If the batteries in the tracker are
completelyat,itwilltakearound4hourstocomple-
telyrechargethem.
Correct placement of the device on the rechar-
ging pad
Place the device on the pad so that the recharging
sign lies in the centre of the pad.
7
Key for fast icon orientation:
The device reads GPS locations during
modesmarkedwiththisicon.
The device is constantly registered into
the GSM network and not in GPRS.
The device does not read GPS locations
inmodesmarkedwiththisicon.Thetra-
cker waits for instruction to change the
operationmodeandthereforesavesba-
ttery life.
Certain modes may request to set the
times for how long the tracker should
remainin themode. Inthese casesthe
mode alternates between short peri-
ods of normal usage (“wake up”) and
varying longer periods of economical
usage(sleep).Whenthetrackerisinthe
“asleep”phaseitisonlypossibletoreset
themodeduringthenextwakeupperiod.
Cancelling unwanted switching off
After the setting of the “Power OFF” mode the
device is switched off. The device will not react to
anychangesinmodemadethroughtheapplication
duringthePowerOFFmode.
If a request to switch off the device is sent acci-
dentally it is possible to cancel this request within
10minutesaftersendingitbyrequestingaswitchto
adifferentmode.Donotforgettocheck(usingthe
application)thatyouhavemadethemodechange
correctly.
Display of data
Before it is possible to display the GPS locations of
thedeviceintheNAMtrackerapplication(orinother
monitoringapplications)itisessentialthatthedevi-
ce has sent these GPS locations. For sending GPS
locations it is necessary to have a GPRS signal and
sufcientbatterycapacity(i.e.chargedbattery).
USER MANUAL TICK
GPS tracker
www.namsystem.com

8
Behaviour of the LED indicators
Possible LED signals of the recharging pad:
• RedLEDislit–thechargerisreadytorecharge
• RedandblueLEDsarelit–thetrackeris
charging
• Bothlightsturnoff–thetrackerisfullycharged
• BlueLEDashesatregularonesecondintervals
– there is an error in recharging
• BlueLEDashesirregularly–thetrackeris
 chargedandperiodicrunningdown/chargingof
 thebatteryisoccurring(ifthedeviceisleftonthe
 padforalongtime)
Resolving recharging problems
IftheblueLEDashesregularly,thereisanerrorin
recharging.Possiblecauses andremediesinclude
the following:
• Thereisaconductiveobjectthatcausespower
 diversion near to the recharger. Remove any
 conductive (metal) objects from the surface or
close vicinity of the recharger.
• The tracker has moved from its ideal position
during charging and power diversion has occu-
 rred.Remove thetrackerfrom thecharger and
then place it there again at the centre.
• Thetrackeriscoldoroverheated(thepermitted
 temperaturerangeforchargingis0to55°C).Let
 thetrackerwarmup/cooldown.
• Theelectronicsoftherechargerarenotcorrectly
calibrated. Unplug the recharger for 5 seconds
and then plug it in again.
• Thetrackerbatteryhasshort-circuited(e.g.due
 tosuddenimpacts).Inthiscasesendthedevice
to be repaired.
Thetracker,rechargingpadandadapterheatupdu-
ringrecharging.Donotplaceanyobjectsonthem
orclosetothemthatmightstopthemfromcooling
down.Donotplaceanyobjectsthatcouldcatchre
due to heat close to the recharged tracker.
SAFETY INFORMATION
Battery
The device is equipped with an internal Li-Ion
battery. The battery is not accessible to the user
and should not be repaired / changed by anyone
other than an authorized service centre.
• Only use the recharger and adaptor supplied
 with the device or a charger / adaptor with the
 same specications. Using other accessories
 may lead to device malfunction or cause
 damage/danger.
• Donotusetherechargerindampconditions.
• Thesurfaceoftherechargerand/ordevicemay
 becomeveryhotduringrecharging.Thisisnota
fault. Do not cover the recharger or device with
 anyobjectsthatmayaffectcooling.
• Neveruseavisiblydamagedrechargeroradaptor.
 Donottrytorepairthemyourselves.
• Do not disassemble or try to repair the device
yourself. This could lead to the device being
 destroyed or to physical injury. In this case, all
 guaranteesbecomevoid.
USER MANUAL TICK
GPS tracker
www.namsystem.com

• Complywiththesafetyinstructionsforusingthe
 deviceanddonotexposeittohightemperatures.
 This would lower the strength of the magnets
 permanently.
Long-term storage
For long-term storage we recommend that when
the battery is at around 70 % capacity it should be
switched onto the “Power OFF” mode in the NAM
trackerapplication.Thestoragespacetemperature
should not exceed recommended levels (see the
Technicalspecicationstableonpage2).
• Wronghandlingofthedevicemayleadtobattery
 damage.Thiscouldresultinachemicalreaction
 thatcouldcausephysicalinjury,includingburns
 orcauseare.
• Neverexposethetrackertotemperaturesabove
 70°Corputclosetohotsurfacesorsourcesof
 heat where this temperature could be reached
 (e.g.exhaustpipes,boilers,carinteriorsduring
 hot summer days, etc.). Devices with magnets
 mayalsoloseitsmagneticforce.
• Recycling of the device and internal battery
 must be done accordingly to your local legal
regulations.
• Whenthebatterygoesat,trytorechargeitas
 soonaspossible.Ifthebatteryisleftatforeven
 just a short time its capacity and maximum
 operatingtimewillbepermanentlyshortened.
Magnets
• Deviceswiththemarking are equipped with
 strongneodymiummagnets.Themagneticforce
 maybeupto10kg(dependingondevicetype).
• Careless handling may lead to ngers, skin or
 other parts of the body being jammed by the
device or caught between the device and a
 magneticsurface/object.
• Keepthemagnetsatasafedistancefromheart
 pacemakers, hearing aids, data recording
 mediumssensitivetomagneticelds(mechanical
 HDD), mechanical watches, displays, credit
 cardswithmagneticstripsandsensitiveelectronic
devices.
• Car keys, USB key-fobs and portable data
 recordingdevices(SSD,memorycards)thatare
 notsensitivetomagneticeldsarenotaffected
 bythemagnetsinthedevice.Deletionofdata,
 damageorotherinuencesontheirfunctioningdo
not occur.
9
USER MANUAL TICK
GPS tracker
www.namsystem.com
100 %

SEIZE DETECTION
It is possible to use this function on trackers that
have got magnets . The surface of the device
(sidewithmagnets)operatesasasensitiveelectro-
nic sensor. If conditions change due to the device
beingattached/removedfromanelectricallycon-
ductivesurface(e.g.sheetmetal,livingtissue,elect-
rolyte),thisinformationisrecordedandtransmitted.
This is shown on the application under Manipulati-
on/mounting–Yes/No.
Condition changes cannot be registered on electri-
callynon-conductivematerials (wood,plastic,etc.)
oronothersidesofthedeviceapartfromtheside
withmagnets.
The correct setting of the tracker for seize
detection
The tracker must be correctly set in order for the
seize detection to work. This setting is done auto-
matically during every switching on of the device
fromthetotalpoweroff.Thisswitchingonhappens
in the following ways:
• duringtherstusageofthedevice(afterbuyingit),
• duringrechargingwhenthebatterywascomple-
 telyat,
• during switching on of the device whilst on the
 charging pad (after “Power OFF” mode was
 previouslyactivated).
Recommendations
Never switch the device on in situations when it is
touching an electrically conductive object or if it is
magneticallyxed(toasurface).Notcomplyingwith
thisrecommendationwillleadtotheseizedetection
not operating.
Whenrepeatedlyswitchingthedeviceonwereco-
mmend that you place it on the active recharging
pad and start recharging. Let the device lay freely
on the pad so that its top surface (with magnets)
remains clear. Calibration is done automatically.
Recharging is covered in the section Charging the
device.
10
USER MANUAL TICK
GPS tracker
www.namsystem.com

GUARANTEES AND EXERCISING THEM
The guarantee period for the TICK tracker is
24monthsunlessotherwiseagreedinwriting.The
guaranteealsocoversaccessories(rechargingpad,
adapter) that were supplied with the device. The
guarantee begins on the date on the invoice for the
device.Ifitisnecessarytoexercisetheguarantee,
contact the distribution partner from whom you
bought the device.
Exceptions that invalidate the guarantee
Incases where analysis of thedevice/accessories
proves that damage has been caused by physical
or external factors, conditions for non-guarantee
services will apply.
Non-guarantee services
All repairs to devices and accessories including
replacementsthatarenotcoveredbytheguarantee
mustbepaidfor.
Resolving faults of seize detection
Calibrationisalwaysamendedbycompletelyswit-
ching the device off and then switching it on again
using the correct method. Successful completion
ofthiscanbecheckedbyplacingthepalmofyour
hand on the magnetic surface of the device and
waitingforachangetothestatusofManipulation/
mounting(fromNotoYes).
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USER MANUAL TICK
GPS tracker
www.namsystem.com
Yes

12
Version:January2017
USER MANUAL TICK
GPS tracker
www.namsystem.com
PRODUCER:
NAM system, a.s.
U Pošty 1163/13
735 64 Havířov – Prostřední Suchá
Czech Republic
Tel.: [phone]
E-mail: [email protected]