NatComm RCU-SIP User manual

RCU-SIP
USER GUIDE
For Technical Assistance
Please Ph: 07 5596 5128
or Email : [email protected]om.au

Page 2 Natcomm
DESCRIPTION
RCU-SIP is a SIP based Relay Control device which can operate with
Any IP based PBX system, including Cloud PBX systems.
RCU-SIP provides PBX access to Two Separate Dry Relay Contacts,
each of which can be programmed with their own unique PIN Codes
and Relay Closure Times.
RELAY TOGGLE You can also use the PIN code to toggle the relay
between Closed and Open with each call.
RCU-SIP has a full Analog Telephone Adaptor (ATA) incorporated
within its design.
RCU-SIP can be connected to ANY Point on a Local Area or Wide
Area Network, such as :
* Any Internal Network Point of a LAN
* Direct to a Network Switch
* Direct to a Network Modem used for LAN or WAN
Once connected, RCU-SIP will connect to the Network via DHCP
A Windows based program (called Natcomm SIP Controller) is
supplied for your RCU-SIP unit. This program is designed for use on
PC running Windows 7 or later (on your same network). Install the
program by double clicking the supplied Program file. The program
will install and a Natcomm Icon will be installed on the desktop.
You will be emailed an FTP Link to download the RCU-SIP setup
program : Natcomm_IP_Controller.exe

CONNECTION OVERVIEW
A. PBX CONNECTION
RCU-SIP is designed to connect as a SIP Client of an IP based PBX. It has an RJ45
Socket for Network Connection. It is supplied with a CAT5 connection cable.
RCU-SIP will connect to your PBX Network via DHCP and you can then access its
Administration panel to set up its Server IP address, its local Extension Settings
and if required, other parameters such as a Static IP address, Port Number and Audio Codec
settings.
B. RELAY CONNECTION
A Screw Terminal Connection Box is supplied with a short RJ45 lead to connect
your external equipment RCU-SIP.
C. POWER CONNECTION
RCU-SIP is supplied with a 12VDC (min 1A) Centre Positive Power Adaptor.
You MUST use the supplied Power Adaptor or permanent damage to the unit may result.
D. UNIT PROGRAMMING
Once installed, RCU-SIP is ready to go with pre-programmed default settings for
each relay.
By default RCU-SIP will answer Incoming Call to its Extension after 1 Ring.
Relay 1 will respond to the DTMF code *3 and upon detection will close its relay for
15 seconds.
Relay 2 is programmed to respond to *4 and upon detection will close its relay for
15 seconds.
You can control 1 or 2 relays on a single call, including multiple commands of each.
RCU-SIP will hang up 30 seconds after the last command.
You can change all of these settings (by calling into RCU-SIP and pressing ##),
including the ability to Close a Relay and leave it Closed or Open a Relay and leave
it Open (we call this Toggle Operation).
See pages 12-15 for Programming Procedure and details.

Page 4 Natcomm
INSTALLATION DIAGRAM
A Screw Terminal Connection Box supplied with RCU-SIP
Relay 1 Connection
To Connect to Relay 1 of RCU-SIP, use the screw terminals that connect
to the ORANGE and BROWN wires in the Connection Box.
Relay 2 Connection
To Connect to Relay 2 of RCU-SIP, use the screw terminals that connect
to the BLUE and WHITE wires in the Connection Box.
.

SIP INSTALLATION
A Windows based program (called Natcomm SIP Controller) is supplied for
your RCU-SIP unit. This program is designed for use on PC running Windows
7 or later (on your same network). Install the program by double clicking the
supplied Program file. The program will install and a Natcomm Icon will be
installed on the desktop.
Connect RCU-SIP to the Network
Using the supplied CAT5 cable connect the NETWORK port of RCU-SIP to your
Internet Network, at any convenient Network Point or direct to a Switch or
Modem-Router. Connect the Supplied Power Supply and Switch the Power ON.
Wait 1-2 minutes while RCU-SIP ‘boots up’ and registers to your Network
Double Click the Icon to open the program.
Once the program has loaded
Click for IP Address
After a short delay, the
program will then display the IP
Address, Gateway Address
and Subnet Mask of RCU-SIP
The Password is : root
Enter the Password and then Click Login to Enter the Advanced
Settings area. This is where you can set up the SIP settings of the device.
SIP Parameter Setup
Refer to pages 17-20 for all SIP set up instructions).
A) Setting up the Extension Number
B) Setting Up a Username and Password
C) Setting Up the Network Server IP address
D) Changing from DHCP to Static IP
E) Load all Changes into the Internal ATA
F) Downloading the ATA User Guide for full ATA setting details.
5
4
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1
2
3
4
5
6

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SIP Advanced Settings Menu
Enter Extension Number and Username and Password (if used)
Go into the Phone 1 Menu
Enter Phone 1
Now Enter Your :
Extension Number
User Name
Password
Scroll Down to the
Bottom of the Page
You MUST Click
When complete
You MUST Click
Reload
See Arrow Above
1
4
Save
2
3
3
4
A
B

Enter NETWORK SERVER IP ADDRESS
Go into the SIP Menu
A & B
4
Enter the SIP Menu
Enter Here Your
SIP Server IP Address
Make sure the
Send Registration Request
with Expire Time is ticked.
It should only be unticked for a direct peer to
peer IP connection.
Then Scroll Down to
the Bottom of the Page
You MUST Click
1
2
3
4
Save SIP Settings
C

Page 8 Natcomm
Changing from DHCP to Static IP
Go into the Settings Menu
Enter Settings Menu
Deselect DHCP
Here
Enter Static IP Settings
Here
or Here
Scroll Down to the Bottom of
the Page
You MUST Then Click
1
2
3
4
Save and Reload
D

Now Reload to Effect Your Changes
Go into the Reload Menu
Downloading the ATA User Guide
Go into the Users Guide Menu
save
Leave the Default Setting Unchanged
‘Reset and execute Main Application’
Now Click
There will be a short delay
while the ATA resets itself
Reset
Select the Users Guide Menu
A PDF User Guide will then
download to your PC
E
F

Page 10 Natcomm
RCU-SIP OPERATION
1. RCU-SIP will Automatically Answer Incoming calls and listen for DTMF
Commands for up to 99 seconds (The Default is 30 seconds). This is the ‘Call
Wait Time’.
You will hear 1 ‘Beep’ after Answer
2. If a Correct Command is detected, RCU-SIP will CLOSE its Internal Relay for a
Programmed amount of time and then wait for the programmed ‘Call Wait Time’
for further DTMF Commands.
If RCU-SIP is set to ‘Toggle’ mode, RCU-SIP will CLOSE its Internal Relay if it is
OPEN, or OPEN the Relay if it is CLOSED and leave it in the new state until the
next time it detects a Correct Command.
If power is disconnected from RCU-SIP, it will remember the state of its Relay
and set it to the Correct State after power is restored.
3. When entering DTMF Commands for BOTH relays in a single call, you need to
leave 2 seconds between commands.
4. You must wait until you hear the Beep before entering a Command.
5. If the DTMF Commands are being sent by an Automated Device, enter a single
comma (,) between each relay code in the automatic code dialing sequence.
A single comma (,) will instruct the Automated Device (such as a Modem) to insert a wait
of 2 seconds before resuming any further dialing.

PROGRAMMING OPTIONS
RCU-SIP has internal flash memory which will retain your settings even if power is
disconnected. The following settings are provided :
1.
SETTING DTMF RELAY CONTROL CODE
A 1 to 4 digit DTMF CONTROL CODE can be set to trigger the RCU-SIP Relay
response. Model RCU-SIP 2 provides for 2 Relay output. Each Relay must use a
separate Control Code.
Allowable Range : 1,2,3 or 4 digits
Default Setting Relay 1 is : *3
Default Setting Relay 2 is : *4
A. RELAY CLOSURE TIME
Upon detection of the correct DTMF Relay Control Code, RCU-SIP can close for a
period up to 99 seconds or Toggle between CLOSED and OPEN.
Allowable Range : 02 – 99 seconds
(Note : Do not set 01 seconds)
Default Setting is : 15 seconds
B. RELAY TOGGLE OPERATION
You can alternatively set One or Both relays to TOGGLE between instead of
having a TIMED CLOSURE period
The TOGGLE Setting will CLOSE the relay and leave it CLOSED until the next
time RCU-SIP receives a correct DTMF Touch Tone command. It will then
OPEN the relay and leave it OPEN. This procedure is then repeated every time
a valid DTMF Touch Tone command is detected.
For Toggle Setting, enter : 00
Should power be lost, RCU-SIP will remember the last programmed Toggle
Setting and set the Relay to that state.
Refer to Pages 13 and 14 for Programming Procedure

Page 12 Natcomm
3.
SETTING AUTO ANSWER WAIT TIME
This is the amount of time that RCU-SIP will hold a call waiting for commands after
answering. The default setting is 30 seconds. The set time is reset after every valid
DTMF command. This timer can be increased up to 99 seconds if required.
Allowable Range : 20 - 99 seconds
Default Setting is : 30 seconds
4.
SETTING NUMBER OF RINGS TO ANSWER
This is the number of rings RCU-SIP must detect before it will answer a call. The
Default setting is 1 ring.
Allowable Range : 01-20 rings
Default Setting is : 01 rings
RESET FACTORY DEFAULTS
RCU-SIP can have all of its program settings returned to default, by dialing into it,
entering ## (to enter program mode) and after hearing the confirmation ‘beep’,
pressing 13579
You will then hear 3 ‘Beeps’
Refer to Page15 for Programming Procedure

PROGRAMMING RELAY 1
1. Call the Extension Number of RCU-SIP
You will hear 1 ‘Beep’ after answer
2. Then Press ## on your keypad
You will hear 3 ‘Beeps’
Do not proceed until you have heard 3 short beeps.
If you do not hear 3 beeps, return to the start.
3. PRESS #1 to program Relay 1
You will hear 1 ‘Beep’
4. Enter the NUMBER of DIGITS for your Relay Code (press 1, 2, 3 or 4)
You will hear 1 ‘Beep’
5. Enter the DIGITS of your Relay Code
You will hear 1 ‘Beep’
6. Enter the CLOSURE TIME of your Relay (01-99 or 00)
For a successful programming of your Relay You will hear 3 ‘Beeps’
For an Error in programming You will hear 1 Long ‘Beep’
If you experience an Error, wait until RCU-SIP hangs up, then Start again at 1
If your programming is accepted, Hang Up or Continue Programming
Write down your Relay Code Here : ---------- ---------- ---------- ----------
Write down your Relay Time Here : ----------

Page 14 Natcomm
PROGRAMMING RELAY 2
Continue from Programming Relay 1
Or Make another Call and Press ##
THEN
1. Press #2 to program Relay 2
You will hear 1 ‘Beep’
2. Enter the NUMBER of DIGITS for your Relay Code (press 1, 2, 3 or 4)
You will hear 1 ‘Beep’
3. Enter the DIGITS of your Relay Code
You will hear 1 ‘Beep’
4. Enter the CLOSURE TIME of your Relay (01-99 or 00)
For a successful programming of your Relay You will hear 3 ‘Beeps’
For an Error in programming You will hear 1 Long ‘Beep’
If you experience an Error, wait until RCU-SIP hangs up, then Start again at 1
Write down your Relay Code Here : ---------- ---------- ---------- ----------
Write down your Relay Time Here : ----------

PROGRAMMING OTHER SETTINGS
You can CHANGE the following Default Settings for RCU
While in Programming Mode :
1. To Set the Number of Rings to Answer.
PRESS #0 xx
When xx = 01 RCU will Answer calls in 1 Ring (DEFAULT)
When xx = 01 - 20 RCU will Answer in up to 20 Rings
2. To Change the Time Period that RCU will wait for commands
PRESS #6 xx
When xx = 30 RCU will wait for up to 30 Seconds (DEFAULT)
When xx = 05 - 99 RCU will wait for set time (up to 99 seconds)
3. Erase all settings and Restore the Factory Default settings
Press 13579

Page 16 Natcomm
SPECIFICATIONS
Dimensions (inches) : 4.2 (W) x 4.2 (D) x 1.7 (H)
Dimensions (mm) 106 (W) x 106 (D) x 43 (H)
Weight : 6 ounce or 170g
Power Supply : 12VDC/1A minimum
(Centre +ve only)
Network Connector : RJ 45 8 pin
Intercom Port Connector : RJ 45 8 pin (4 center)
Power Connector : 2.5mm barrel connector
FCC & IC COMPLIANT : Supplier Number NC
WARRANTY
This device is guaranteed against defects from workmanship for a period
of two years (24 months) from the date of purchase.
In the event of a problem, please call ph [phone] for assistance
and if necessary, a Return Authorization. You should then return your
unit, along with the proof of purchase date, and a written statement about
the nature of the problem.
The Manufacturers obligation is solely to repair or replace the product.
The product may be replaced at the discretion of the Manufacturer. The
warrantor is not liable for any incidental or consequential damages due to
such defects.
This Warranty shall not apply to any unit which has been subject to
alteration, modification, abuse, negligence, accident, external voltage
surge, excessive water exposure or used in any manner contrary to these
instructions.
The user is responsible for freight costs to the repair point. The warrantor
will be responsible for freight costs in returning this unit back to the user.
Damage caused to this device or attached equipment by connecting a
Power Adaptor other than as supplied, is not covered under this warranty.
THE CASE IS SEALED AT THE FACTORY.
OPENING THE CASE WILL VOID THE WARRANTY.