NDI NewTek NDIHXPTZ4K User manual

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t
NewTek NDI®PTZUHD
4K Video Camera
Operating Instructions

Revised –March25, 2020
Trademarks: NewTek, NewTek VMC1, NewTek VMC1 IN, NewTek VMC1 OUT, NewTek NC1, NewTek NC1 IN, NewTek NC1 I/O, TriCaster,
TriCaster TC1, TriCaster Advanced Edition, TriCaster XD, TriCaster 8000, TriCaster TCXD8000, TCXD8000, TriCaster 860, TriCaster
TCXD860, TCXD860, TriCaster 460, TriCaster TCXD460, TCXD460, TriCaster 410, TriCaster TCXD410, TCXD410, TriCaster Min i SDI,
TriCaster Mini, TriCaster 40, TriCaster TCXD40, TCXD40, TriCaster 855, TriCaster TCXD855, TCXD855, TriCaster 455, TriCaster TCXD455,
TCXD455, TriCaster EXTREME, TriCaster 850 EXTREME, TriCaster TCXD850 EXTREME, TCXD850 EXTREME, TriCaster 450 EXTREME,
TriCaster TCXD450 EXTREME, TCXD450 EXTREME, TriCaster 850, TriCaster TCXD850, TCXD850, TriCaster 450, TriCaster TCXD450,
TCXD450, TriCaster 300, TriCaster TCXD300, TCXD300, TriCaster PRO, TriCaster STUDIO, TriCaster BROADCAST, TriCaster DUO,
MediaDS, MDS1, 3PLAY, 3Play, 3Play 3P1, 3Play 4800, 3PXD4800, 3Play 440, 3PXD440, 3Play Mini, 3Play 820, 3PXD820, 3Play 425,
3PXD425 3Play 330, 3PXD330, TalkShow, TalkShow VS 4000, TalkShow VS100, Network Device Interface, NDI, NewTek Co nnect, NewTek
Con nect Spark, NewTek IsoCorder, ProTek, ProTek Care, ProTek Elite, iVGA, SpeedEDIT, Iso Corder, LiveText, LiveGraphics Creator,
LiveGraphics, DataLink, LiveSet, LiveGraphics, TriCaster Virtual Set Editor,Virtual Set Editor Advanced Edition, TriCaster VSE, TriCaster VSE
Advanced Edition, LiveMatte, TimeWarp, VT, VT[3], VT[4], V[T5], Video Toaster, Toaster, Inspire 3D, 3D Arsenal, Aura, LightWave, LightWave
3D and LightWave CORE are trademarks, service marks, and registered trademarks of NewTek. All other brand names, product names, or
trademarks belong to their respective holders.

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Table of Contents
SECTION 1 INTRODUCTION AND SETUP ..................................................................................................... 1
1.1 Overview.....................................................................................................................................................................................................1
1.2 Getting Ready ............................................................................................................................................................................................1
1.3 Making Connections .................................................................................................................................................................................2
1.4 Web Configuration....................................................................................................................................................................................3
1.4.1 Studio Monitor ..................................................................................................................................................................................4
1.4.2 Logging In ...........................................................................................................................................................................................6
1.1 Video Source ..............................................................................................................................................................................................7
1.1.1 Pan, Tilt and Zoom ............................................................................................................................................................................7
1.2 Audio Video Settings.................................................................................................................................................................................8
1.3 Administration ...........................................................................................................................................................................................8
1.3.1 Multicast.............................................................................................................................................................................................9
1.3.2 Network Settings.............................................................................................................................................................................10
1.4 Tally............................................................................................................................................................................................................11
SECTION 2 REMOTE CONTROL & OSD ...................................................................................................... 13
2.1 Remote Control .......................................................................................................................................................................................13
2.2 OSD Menu.................................................................................................................................................................................................14
SECTION 3 MOUNTING PTZUHD............................................................................................................... 21
3.1 Preparation...............................................................................................................................................................................................21
3.1.1 Other Precautions...........................................................................................................................................................................21
3.2 Ceiling Mounting .....................................................................................................................................................................................23
3.3 Removal ....................................................................................................................................................................................................24
SECTION 4 ABOUT NDI®............................................................................................................................. 25
4.1 A ‘Video Internet’ ....................................................................................................................................................................................25
4.2 NDI®Benefits ............................................................................................................................................................................................26
4.3 NDI Virtual Input......................................................................................................................................................................................26

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SECTION 5 END USER LICENSE AGREEMENT ............................................................................................ 29
CREDITS..................................................................................................................................................... 39

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Section 1 INTRODUCTION AND SETUP
This section explains how to connect and configure your NewTek NDI®|HX PTZUHD camera.
It also explains how to update the device, and where you can find additional NDI software to
extend your workflow. After completingthis short section, you’ll be all set to begin using
your new camera.
1.1 OVERVIEW
Thank you for purchasing this NewTek™ product. NewTek is
proud of its record of innovation and commitment to excellence
in design, manufacture, and superb product support.
NewTek provides some of the most advanced live production
tools available, and we are
confident you will find them
exceptionally powerful and
versatile.
Your NewTek camera delivers amazing functionality in a c om pact
package. Prosumers and video professionals alike will appreciate the
convenience and flexibility it provides in connection with video
production and capture.
Unlike typical cameras, PTZUHD leverages the ground-breaking benefits
of the NDI-based IP workflow supported by leading video software and
hardware developers around the globe. This manual will assist you to
install and configure your new product.
1.2 GETTING READY
Your NewTek PTZUHD device uses the NDI®|HX protocol for audio/video transmission, and more.
Your first step will be to install NDI|HX drivers if using a TriCaster, or Microsoft HEVC decode on
non-TriCaster systems, as appropriate for your computer platform or device:
1. Navigate to ndi.tv/formats in your web browser, and follow the relevant directions to download
and install the drivers for your computer platform.
NOTE: The NDI|HX driver also installs NewTek’s NDI Studio Monitorapplication, which will not only display
the output of yourcamera, but provide easy access to its settings. It even includes built-in PTZ controls.
NOTE: The End User License Agreement under which you usetheNDI|HX driverspecifies that“you may useup
to five(5), and no more than five, copies on separatemachines atone time.”

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2. Optional – for Microsoft Windows®users, downloading and installing the NewTek NDI®Tools pack,
available at no cost from ndi.tv/tools/, will provide a very useful array of practical NDI learning tools
and utilities.
1.3 MAKING CONNECTIONS
1. DC IN 12V 6. DIP Switch
2. RJ-45 Ethernet Port 7. USB 3.0 SuperSpeed
3. Audio Input 8. RS-232 Out
4. Rotary Dial (see chart below) 9. RS-232 IN
5. RS-422 Connector 10. HDMI Out
To use the SDI or HDMI output you will need to make sure the
resolution/framerate of the camera is the same as the destination of
where you are plugging it in.
There is a rotary dial on the back of your camera, and this is what you
need to change to adjust the output of the SDI/HDMI of the
camera. The chart on the left tells you what the rotary corresponds
to. Be sure the camera is off when you change this dial.
Hint: You will not be able to achieve 4K/60p (HEVC) when ISO Recording
in TriCaster. However, you can utilize the MIX recorderswhile shooting
4K/60p to work around this. (other resolutions/framerates willwork fine)
F I GURE 1
1
2
3
4
5
10
9
8
7
6

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1. Connect the power supply line cord to an A/C power outlet, and insert the round power plug into the
DC IN 12V socket located at left on the a/v connection panel (Figure 1). Push the power plug into the
socket until it is firmly seated.
Hint: Your PTZUHD supports the Power over Ethernet standard (IEEE802.3at). This allows you to skip the
step above if your network supplies DC powerby this means.
2. Connect one end of a network cable to PTZUHD’s RJ-45 Ethernet port, marked NDI|HX PoE+ (Power
over ethernet). Connect the other end of the cable to your network switch or router, or a com puter's
Ethernet port.
At this point, two lights on the front of PTZUHD’s base illuminate as the camera performs a self-test. If this
does not happen, check your connections and retry. After a few moments, the standby light will go out,
leaving only the power light on.
Hint: These frontpanellights do dual duty, serving as Tally lights as discussed later.
Your NewTek NDI®PTZUHD is already sending NDI audio and video to yourlocal network. We’ll talk about
how to access it soon, but first let’s discuss how to manage configuration settings and options.
1.4 WEB CONFIGURATION
NewTek PTZUHD isvery easy toconfigure. In many installations, all you need to do is supply power, connect
a video source and your network, and you‘re ready to go.
Sometimes, though, you will want to access its settings, perhaps to configure login credentials, adjust color
balance, and so on.
Note: As web browsers vary widely, you may occasionally find it necessary to delete cached files (sometimes
referred to as the browser’s “history”) before thedisplay refreshes to properly show somerecent change. This can
happen, for example, aftera firmwareupdate.
These settings are made available by means of a configuration webpage, which you can access from any
suitable device (i.e., one with a web browser) on the same network.
KEEP READING TO LEARN HOW TO ACCESS YOUR CAMERA’S WEBPAGE.

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Some devices provide direct, easy access to PTZUHD’s configuration
webpage.
For example, when you select its NDI®output as the source for a NewTek
TriCaster®input, a convenient “Configure” button is shown. Simply click
it to open PTZUHD’s web control page.
1.4.1 STUDIO MONITOR
For other platforms, you can use the Studio Monitor application you
installed along with the NDI|HX driver or Microsoft HEVC decoder back
in Section 1.2.
•Windows platform users can launch Studio Monitor from the Start
menu or App list (Figure 2), where it will appear in the folder.
•OS X users will also find a new Studio Monitor application
available to them after installing the NDI|HX driver for
their platform.
Among its capabilities, Studio Monitor (see Figure 3, which shows the
Windows version of the application) detect and display any NDI or NDI|HX
sources available on your network.
In the lower bottom left of the Studio Monitor’s screen, you will find a QR Code.
This gives you an option for mobile management as seen in Figure 4.
FIGURE 3
FIGURE 2
FIGURE 4

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LOCATING YOUR CAMERA ON THE NET WO RK –WI NDOWS®
1. Having launched Studio Monitor, click the small menu gadget (‘hamburger’) at upper left to open the
application menu. Among other things, this menu displays all NDI®sources detected on your
network.
2. Shortly, you should see a new main entry named PTZUHD listed in the menu. Rolling the mouse
pointer over this label shows the individual names for the NDI output channels of any P T ZUHD
cameras detected on the network.
Hint: Detection of newly-connectedNDI sources can takea few moments;in network settings with a great
number of NDI sources available, a completerefresh of the sourcelist can take a minute or even more.
When the sub-menu lists multiple NDI channels with the same name, the device IP address is shown to
furtheridentify them. (NDI users seldom need to bother with mundanematters such as IP addresses.  )
Select the newly listed channel for the camera you wish to configure. In a few moments, its NDI video
output will appear in the Studio Monitor window.
3. For NDI sources (like PTZUHD) that supply a configuration web page, Studio Monitor displays a small
configuration (gear) icon at lower right when you roll the mouse pointer over it window –Figure 6.
4. Click the gear to open PTZUHD’s web page, popping up a request for you to enter login credentials.
FIGURE 5
FIGURE 6

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Note: The Microsoft Edge™ web browser is not fully supported at this time. On Windows platforms, please
another modern web browseror Internet Explorer™.
LOCATING YOUR CAMERA ON THE NET WORK –O S X™
The process is very similar for OS X users.
1. Having launched the Studio Monitor application, use the File menu to locate a new main entry named
PTZUHD. Rolling the mouse pointer over this label shows the individual names for the NDI®output
channels of any PTZUHD cameras detected on the network.
Hint: Detection of newly-connectedNDI sources can takea few moments;in network settings with a great
number of NDI sources available, a completerefresh of the sourcelist can take a minute or even more.
When the sub-menu lists multiple NDI channels with the same name, thedevice IP addresses are shown to
furtheridentify them. (NDI users seldom need to bother with mundane matters such as IP addresses.  )
Select the newly listed channel for the camera you wish to configure. In a few moments, its video
output will appear in the Studio Monitor window.
2. The Studio Monitor application’s Settings menu shows an option near the bottom that lets you open
the Device Webpage in your system web browser. Select this item, and continue as follows.
1.4.2 LOGGING IN
Note: If you were unable to detect your camera using the methods described above, referto the sub-heading
Network Settings in Section 1.3.2 fordetails of an alternative way to locate it on the network.
1. Enter the Username “admin” and the default Password - also “admin”.
FIGURE 7

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1.1 VIDEO SOURCE
After logging in, your camera’s options and controls are shown in your web browser (Figure 8).
The first tab shown on this web page is labeled Video Source. At the time of writing, a placeholder image
substitutes for the ‘monitor’ on the web page. Below this, you will see:
•Live Pan, Tilt, and Zoom controls
•Preset buttons
Hint: Studio Monitor provides an excellent alternative to almostall of thesettings on this first tab.
1.1.1 PAN, TILT AND ZOOM
The Pan, Tilt controls and Zoom slider work much as you would expect.
Likewise, the neighboring preset buttons are easy to use.
Simply click Store followed by a numbered Preset button to store the current PTZUHD position; click the
numbered Preset button along to send the camera to the
stored position.
FIGURE 8
FIGURE 9

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1.2 AUDIO VIDEO
SETTINGS
Click the second web page
tab to reveal more advanced
Audio/Video Settings
(Figure 10).
Expanding the Video
Settings control group
shows additional nested
tabs with various Exposure,
Picture, White Balance, and
Focus options.
A little lower on the page,
you can expand the Audio
Settings control group
(Figure 11).
This group includes Audio Input level buttons labeled Line and Mic, along with the Volume slider. The switch
at left allows you to completely disable audio output.
1.3 ADMINISTRATION
The third tab on the configuration web page is labeled Administration. Here you will find information and
settings related to your camera, and its network connection.
FIGURE 11
FIGURE 12
FIGURE 10

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The uppermost section of this tab displays the Device Name and NDI®Channel Name fields, which determine
how your camera is identified on your NDI network. These names are editable, allowing you a convenient
way to make identify the output of specific cameras to other NDI-enabled devices and systems connected
downstream.
You will also see the Hardware and Firmware versions for your camera displayed in this area, along with its
unique serial number. Buttons just below allow you to update the installed firmware, modify the default
network password, or to power the device down (‘sleep’).
1.3.1 MULTICAST
Click Multicast to transmit video using multicast, rather than the default unicast method. A suitable Multicast
address is generated, but you can edit the result manually if you need to. To update the address to another
random value, click Generate Address. Please take time to consider the following information before enabling
this feature.
FIGURE 13
FIGURE 14

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MU L T I CA ST O R UN ICAST?
Multicast can seem like a bandwidth-saving miracle. Unlike NDI’s default mode (unicast), multicast does not
require a unique stream from the source to each receiver. When using unicast, each connection to the sender
reduces the bandwidth available by a similar amount.
By contrast, multicast connections do not add significantly to the bandwidth required as connections
multiply. You could be forgiven for wondering why anyone would ever turn this option off - yet, it is off by
default. Why?
This is because multicast requires more careful network
configuration. While you might not notice any issues in a simple
network setting; a poorly configured environment can hav e
serious impact on more complex networks.
•Specifically, it is essential that IGMP snooping be
enabled for each switch on the network. This lets the
device listen to traffic between other hosts, switches and
routers, and identify receiving ports using various IP
multicast streams.
•In addition, we strongly recommend that all network
switches be of the ‘managed’ type (see the sidebar
“Managed vs. Un-managed”).
1.3.2 NETWORKSETTINGS
Controls in the Network Settings section will be familiar to anyone who has connecteda computer or mobile
device to a network, and thus require little explanation.
FIGURE 15
Managed vs. Unmanaged
An un-
managed (a.k.a., ‘dumb’)
network switch will cause a
multicast stream to revert to
unicast. This can have serious
ramifications.
For example, eve
n though a device
broadcasts a multicast stream, the
un-
managed switch will pass
unicast
packets to downstream
switches and clients. This can flood
parts of the network with
unnecessary traffic. It can even
slow down the rest of the network,
as upstream d
evices are forced to
wait for responses from the over
-
saturated devices.
The net result
of such a poor setup
can be likened to a self-
inflicted
denial of service attack.

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Typically, yournetwork will be configured to automatically supply IP addresses to devices you connect to it
by means of a DHCP server. Your camera’s IP Address resolution method is set to Dynamic by default, to take
advantage of this scheme. To assign a static IP address to your PTZUHD, change the IP Address setting to
Manual.
NOTE: Should the default IP Address mode (Dynamic) fail to provide a usable IP address within a minute or
two of powering up – as when an active DHCP server is not found on thenetwork – PTZUHD will automatically
switch to Manual mode and attempt to connect using a static IP address. The default IP address is
192.168.100.168.
1.4 TALLY
Your camera unit provides ‘tally’ notification from NDI®devices supporting it. The Power and Standby lights
are located on the top of the camera’s head, as well as the front of the pedestal base. Both locations light up
in red or green to tell you when video output from the device is visible on the Program output or Preview, as
listed in the followingtable.
POWER STANDBY Indicates (tally state)
Green Off On preview
Red Red On program
Green Red On program and preview
Off Off Not on output

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Section 2 REMOTE CONTROL & OSD
Some of the moreexotic settings and options available on your NDI®|HX PTZUHD are
supported by means of the onscreen display, and accessed via the included remote control.
This section first describes the features of the latter, then provides a full list of options and
settings in the ‘OSD’.
2.1 REMOTE CONTROL
The followingtable identifies the various controls and buttons on yourNDI®PTZUHD remote control.
Item
Description
,,,
Pan or tilt the camera
Back Light
Enable/Disable backlight compensation
Camera select
Control 1 ~ 3 of VC-A50P
Auto
Auto focus
Focus: Manual,
Far, Near
Turn on manual focusto adjust the focal length
using the Far and Near buttons
Freeze
Freeze the screen
Home-Enter
Go back to the main page / Execute
Info
Status information
L/R
Direction Set
L/R Direction / Normal
Menu
Display OSD menu
Mirror
Rotate the image (OFF / Mirror / Flip / Rotate)
Pan/Tilt
Reset
Clear the Pan / Tilt setting
Picture
Image effect: OFF / NEG / Black & White
Power
PowerSwitch
Preset
Select a Preset (0 ~ 9) to store the current
position data
Reset
Select a Preset (0 ~ 9) to clear
Zoom-Fast
Adjust image size
Zoom-Slow
Fine-tune image size

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2.2 OSD MENU
Press the Menu button on the remote control to display the OSD (On Screen Display) and settings menu ov er
your live video on PTZUHD’s hardware video output (SDI or HDMI).
Hint: The bold underlined values in thefollowing table are the defaults.
The followingtables detail the options available to you in the OSD settings menu.
Level 1 Level 2 Level 3 Description
Exposure
Mode
1. Full Auto
2. Shutter Pri
3. Iris Pri
4. Manual
5. White Board
6. Smooth Auto
Exposure mode
Exposure Comp.
On / Off
AE Level
Exposure Comp.
Level
-6 ~ 0 ~ 5 Available when Exposure Com p.
is enabled.
Shutter Pri
60/30 mode
50/25 mode
1/10000
1/10000
1/5000
1/5000
1/3000
1/3000
1/2500
1/2500
1/2000
1/1750
1/1500
1/1250
1/1000
1/1000
1/725
1/600
1/500
1/425
1/350
1/300
1/250
1/215
1/180
1/150
1/120
1/120
1/100
1/100
1/90
1/75
1/60
1/50
1/30
1/25
1/15
1/12
1/8
1/6
1/4
1/3
1/2
1/2
1/1
1/1

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Iris Pri
1. F1.6
2. F2
3. F2.2
4. F2.7
5. F3.2
6. F3.8
7. F4.5
8. F5.4
9. F6.3
10. F7.8
11. F9
12. F11
13. F13
14. F16
15. F18
Iris setting
Manual Gain
1. 0dB
2. 2 dB
3. 4 dB
4. 6 dB
5. 8 dB
6. 10 dB
7. 12 dB
8. 14 dB
9. 16 dB
10. 18 dB
11. 20 dB
12. 22dB
13. 24dB
14. 26 dB
15. 28 dB
16. 30 dB
Manually set the gain
Manual Speed
60/30 mode
50/25 mode
Manually set the shutter
1/10000
1/10000
1/5000
1/5000
1/3000
1/3000
1/2500
1/2500
1/2000
1/1750
1/1500
1/1250
1/1000
1/1000
1/725
1/600
1/500
1/425
1/350
1/300
1/250
1/215
1/180
1/150

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1/120
1/120
1/100
1/100
1/90
1/75
1/60
1/50
1/30
1/25
1/15
1/12
1/8
1/6
1/4
1/3
1/2
1/2
1/1
1/1
Manual Iris
1. F1.6
2. F2
3. F2.2
4. F2.7
5. F3.2
6. F3.8
7. F4.5
8. F5.4
9. F6.3
10. F7.8
11. F9
12. F11
13. F13
14. F16
15. F18
Manually set the iris
Gain Limit
1. 8 dB
2. 10 dB
3. 12 dB
4. 14 dB
5. 16 dB
6. 18 dB
7. 20 dB
Maximum limit of electronic gain
Iris Limit
1. F1.6
2. F2.2
3. F3.2
4. F4.5
5. F6.3
6. F9
7. F13
8. F18
Maximum limit value of iris