neabot NoMo N2 User manual
Neabot NoMo N2 Robot Vacuum
USER GUIDE
英
GUIDE DE L'UTILISATEUR
BENUTZERHANDBUCH
FR
DE
ユーザーガイド
JP
使用説明
繁
ユーザーガイド
Benutzerhandbuch
•Safety Information
•Package Includes
•About Your Robot Vacuum and Mop
•About Your Self-Emptying Dustbin
•LED Indicator
•Get Started
•Trouble Shooting
•Customer Support
•Care and Maintenance
•Warranty
1-2
3
4-6
7
8
9-13
14-16
17
17-23
24-25
User Guide
Guide de l'utilisateur
• Informations sur la sécurité
• Le forfait comprend
• À propos de votre robot aspirateur et vadrouille
• À propos de votre poubelle à vidange automatique
• Indicateur LED
• Démarrez
• Service clientèle
• Entretien et maintenance
• Garantie
26-27
28
29-31
32
33
34-41
42
42-48
49-50
• Sicherheitsinformationen
• Das Paket enthält
• Über Ihren Saugroboter und Mopp
• Über Ihren selbstentleerenden Staubbehälter
• LED-Anzeige
• Beginnen
• Fehlerbehebung
• Kunden-Support
• Pflege und Wartung
• Garantie
51-52
53
54-56
57
58
59-63
64-66
67
67-73
74-75
• 安全情報
• パッケージ内容
• ロボット掃除機・モップについて
• 自動ゴミ収集ボックスについて
• LEDインジケーター
• 掃除開始
• トラブルシューティング
• カスタマーサポート
• ケアとメンテナンス
• 保証
76-77
78
79-81
82
83
84-88
89-91
92
92-98
99-100
使用說明
• 使用說明
• 產品配件
• 關於您的掃地機器人
• 關於您的集塵堡
• 指示燈
• 使用說明
• 故障排除
• 售後服務
• 保修
101-102
103
104-106
107
108
109-113
114-116
117-123
124-125
Safety Information
General Warning
• Your robot is not a toy. Small children and pets should be supervised when your robot is operating.
• Do not sit or stand on your robot or charging station.
• Do not use unauthorized chargers. Use of an unauthorized charger could cause the battery to
generate heat, smoke, catch fire, or explode.
• Your robot comes with a region approved power supply cord and is designed to be plugged into a
standard household AC power outlet only. Do not use any other power supply cord. For replacement
cords, please contact Customer Support to ensure proper selection of country specific power supply cord.
• Do not open your robot or charging station. There are no user serviceable parts inside.Refer servicing to
qualified service personnel.
• Risk of electric shock, use indoors in dry location only.
• Do not handle your robot or charging station with wet hands.
• Store and operate your robot in room temperature environments only.
• If the room to be cleaned contains a balcony, a physical barrier should be used to prevent access
to the balcony and ensure safe operation.
1
Safety Information
2
Battery & Charging Warnings
• Do not use a charging station with a damaged cord or plug. If the cord or plug is damaged, it must be replaced.
• Always disconnect your robot from the charging station before maintenance.
• Charge your robot only with the power supply provided. The provided power supply delivers safety extra low
voltage corresponding to the input marking on the robot which is required to maintain safe operation.
• Do not open, crush, heat above 176°F/80°C, or incinerate. Follow manufacturer’s instructions.
• Do not short-circuit the battery by allowing metal objects to contact battery terminals or immerse in liquid.
• Do not subject batteries to mechanical shock.
Cautions
• Do not operate the robot in areas with exposed electrical outlets in the floor.
• If the device passes over a power cord and drags it, there is a chance an object could be pulled off a table or
shelf. Before using this device, pick up objects like clothing, loose papers, pull cords for blinds or curtains, power
cords, and any fragile objects.
• Be aware that the robot moves on its own. Take care when walking in the area that the robot is operating in to
avoid stepping on it.
• Do not use this device to pick up sharp objects, glass, or anything that is burning or smoking.
Disposable Mop Cloth*10
HEPA*1
Package Includes
3
Self-Emptying Dustbin*1
Cleaning Brush*1
（Place under the self-emptying dustbin lid）
Mop Cloth Support*1 Mop Cloth*2
Dust Bag*2
Robot Vacuum and Mop*1
User Guide*1
Accessories
Note: If you find something missing in your package, please contact customer support via [email protected] in time.
Side Brush*2
Long press the buttons and for 3
seconds to enter the network
configuration.
About Your Robot Vacuum and Mop
4
Recharge/Spot Cleaning
Short press to start the recharge.
Press and hold for 3 seconds to start the
spot cleaning.
Infrared sensor
Bumper
Recharge button/indicator
Power button/indicator
Anti-collision strip
Lidar
On and Off/Cleaning All
Short press to start/pause the clean all.
Press and hold for 3 seconds to turn the
machine on or off.
Note: During recharging, spot
cleaning or cleaning all, short press any
button to pause the machine.
Front View
Network Configuration
About Your Robot Vacuum and Mop
5
Mop cloth assembly
Main brush
Side drive wheel
Side brush
Cliff sensor
Main brush cover
Side drive wheel
Battery
Cliff sensor
Caster
Bottom View
About Your Robot Vacuum and Mop
6
Charging electrode tip
Reset button
Short press to restart.
Press and hold for 3 seconds to
restore the factory settings.
Wall-mounted TOF sensor
Dustbin release button
Side View
Two-in-one Water Tank
Water inlet
Water tank
Dustbin
Dustbin release button
Dustbin buckle
Mop cloth bracket
Mop Cloth
HEPA filter
Filter sponge
About Your Self-Emptying Dustbin
7
Upper cover
Open the upper cover,
install/remove the dust bag.
Dust bag chamber
Screen
Infrared lens
Suction inlet
Suck the trash in the machine into the dust bag
through the suction inlet.
Charging and dust collection sensor
Turn on
Charging
Cleaning
Recharging
Abnormal
Turn off
WiFi not connected
WiFi connected
WiFi being connected
Blue breathing light
Blue breathing light
Blue light is always on
Light off
Red light fast flash
Blue light fast flash
Blue light slow flash
Blue light is always on
Blue light fast flash
Light off
Light off
Light off
Orange light is always on
Light off
Light off
Light off
Light off
Light off
Machine Status Status of Power Indicator Status of Recharge Indicator
LED Indicator
8
FULL UP
COLLECTING
BATTERY
The dust bag is full and the light is always on. The dust bag is not installed correctly, the light flashes.
In the dust collection, the light flashes.
More than 50% of electricity, two lights are always on, less than or equal to 50%, one light is always on.
Machine Status Status of Indicator
Get Started
9
1. Get Ready
To start, you'll need your robot, self-emptying dustbin. Set other accessories aside for later.
2. Position the Self-Emptying Dustbin
• Place self-emptying dustbin near an outlet in an area with good Wifi-coverage.
• The Dustbin should be placed on flat ground more than 6cm/2.4inch away from the wall.
Get Started
10
3. Plug in
4. Remove the Limit Bar
• Ensure there is a space of more than 1.2m/4ft at the
front, and more than 0.5m/1.6ft on both sides of the
dustbin.
Plug the power cord into the wall. Wrap the cord back so
it won't get in the way of the robot as it comes and goes.
Put the robot on the flat indoor ground, and remove the
protection device of limit bar at both ends of the front
bumper.
Note: Do not place the charging station under direct
sunlight.
Get Started
11
5. Wake up NoMo N2
Note: Fully charge the robot before starting cleaning.
• Before starting the cleaning, tidy away the wires and articles
on the ground to avoid damage caused by winding, dragging
and hitting during cleaning.
• It is suggested to start the robot at the self-emptying dustbin.
Press and hold the button for 3 seconds to start the robot,and then short press the button to make the robot
recharge automatically. The robot enters the ready state once fully charged.
• When the battery is low during the cleaning, the robot
will automatically return to the self-emptying dustbin for
charging, and automatically return to the interrupted
place to continue cleaning when the battery is full.
6. App Setup
Scan the QR code below, or search for "Neabot" in the mobile
App store to download the App.
(Please do not download the "Neabot Home" APP)
Neabot
Get Started
12
7. WiFi Connection
1. The phone is connected to WiFi.
(Doesn’t support 5GHz)
2. Register and login to the account, add device on the
home page.
3. Long press the buttons and for 3 seconds
to enter the network configuration.
4. Select the connected WiFi of the phone and enter the
WiFi password.
6. Back to the App and wait 1-2 minutes to complete
the connection. (at this time Neabot will
flash blue light quickly)
5. Go to the mobile phone WLAN list and switch your
WiFi to Neabot hotspot.
(displays as neabot_xxx_xxx)
Note: Due to the upgrade and update of the mobile APP, the actual operation may be slightly different from the above
description. Please follow the instructions in the current mobile APP.
neabot_xxx_xxx
neabot_xxx_xxx
Connecting to your Neabot.
This can take up to 1-2 minutes.
Thank you for your patience.
Neabot-NoMo N2
Welcome.
Hello,XXX
Devices
+
On/Off/Pause
• Press and hold the button for 3 seconds to turn on the machine; The power indicator flashes slowly in white, and changes
to a steady blue light after 5 seconds, and then the robot enters the standby state; Short press the button to clean all; or press
and hold the button for 3 seconds to start the spot cleaning.
• When the robot is still, press the button for 3 seconds to turn off the machine. The power indicator flashes blue quickly and
will go out after 5 seconds.
• In the process of cleaning, short press the button , then the robot will pause.
• If the robot is still and has not operated for more than 20 minutes, it will enter the hibernate state. In the hibernate state, you
can give any button a brief press to wake up the machine.
Note: During charging, the robot cannot be turned off.
Get Started
13
8. Cleaning
Add Water to the Water Tank or Clean the Mop
Cloth Mid Way
• Short press this button , the robot will pause, remove
the mopping module, after adding water or cleaning the
mop, reinstall the mopping module, short press this button
again to continue cleaning.
Set the Cleaning Mode
• The machine is the standard mode by default; After it is
connected with App, you can select more modes in the App.
Failure State
• When the robot is abnormal. it will give a voice prompt and the
power indicator will blink in orange. Please refer to "Trouble-
shooting" for solutions.
• When there is no operation for 10 minutes under the failure
state, the robot will hibernate automatically.
• When the machine runs abnormally, the power indicator will
blink in orange, and the machine does when some faults occur.
Please refer to the table below for a solution.
Automatic Recharge/Manual Recharge
• When the battery is low during cleaning, or when the
cleaning is finished, the robot will automatically recharge.
• During cleaning, short press the button , then the robot
will return to the self-emptying dustbin to recharge.
Please check if the radar is stuck The lidar is blocked or stuck Remove the obstacle or move the machine
to an open place and restart it
Please check the anti-collision rail
Please wipe the cliff sensor and move away
from the dangerous area to restart
Please check the main brush
Please check the side brush
Please check the main wheel
The two-in-one water tank is taken out
Low battery, start recharging
The fan is abnormal
The bump sensor is stuck
The cliff sensor is triggered after the
machine is started up
The main brush is stuck
The side brush is stuck
The main wheel is stuck
The two-in-one water tank has
been taken out
Low battery during cleaning
The fan is abnormal
Clean up the foreign matters around the
anti-collision rail, or move the machine
away
Please wipe the cliff sensor and move the
machine to a flat and open place to start
Clean the main brush, or move the
machine away
Clean the side brush, or move the machine
away
Clean the main wheel, or move the
machine away
Please replace the two-in-one water tank
and the filter screen, and confirm that the
filter screen and the two-in-one water tank
are installed in place
Please charge the robot before using
Please try to turn the machine off and then
restart it
Voice Prompt/Fault Phenomena Possible Causes Solution
Please wipe the Wall-mounted TOF sensor
on the right side The Wall-mounted TOF sensor is
abnormal Please wipe and clean the Wall-mounted
TOF sensor
The radar cover is pressed
The battery is damaged or not installed
The radar cover is stuck
The battery has abnormality during
charging
The radar is pressed or stuck. Please move
it to another position to start
The battery temperature is too high or too
low. Please wait for the battery temperature
to return to be normal before use
Trouble Shooting
14
The machine cannot be started up
Cannot be charged
Recharging failed, self-emptying dustbin
not found
Low battery level or abnormal
ambient temperature
1. The dust self-emptying dustbin is
not electrified
2. The charging electrode tip is
dirty
3. The charging electrode tip has
poor contact
1. The dust collection charging pile is
blocked or too far away
2. The self-emptying dustbin is not
connected to the power supply
3. There are foreign matters at the
bottom of the mop cloth support or
the mop cloth is rolled up
The battery level is low. Please charge it
before use. The ambient temperature is too
low (below 0 °C) or too high (above 50 °C).
Please use the product in the environment of
0 °C-40 °C
1. Please confirm that the power cord of the
self-emptying dustbin is connected to the
power supply
2. Regularly clean the charging electrode tip
of the machine and the dust collection and
charging sensor head of the self-emptying
dustbin
3. Please eliminate the poor contact caused
by the side brush or other foreign matters,
and try to reposition the machine manually
1. Please put the self-emptying dustbin in
the open area, and put the machine near
the self-emptying dustbin to retry
2. Please connect the self-emptying dustbin
to the power supply
3. Please clean up the bottom of the mop
cloth support and tidy the mop cloth
Voice Prompt/Fault Phenomena Possible Causes Solution
Trouble Shooting
15
Abnormal behavior Program exception Turn off and restart
There are abnormal sounds during cleaning
The cleaning capacity is reduced or the
dust drops
Foreign matter wound on the main
brush/side brush or the main wheel
The dust bin is full or the filter
screen is blocked or the main brush
is entangled
Please turn off the machine for clean up
Please clean the dust bin, the filter screen and
the main brush in time
Regular cleaning does not work
Cannot be connected to APP
Low battery
Abnormal WiFi network, wrong
WiFi password or abnormal
APP
Regular cleaning can only be started when the
remaining battery level is greater than 30%. Please
keep the machine charged every day
1. Please ensure that the machine is in a good WiFi
signal area
2. Re-enter the WiFi password or reset WiFi
3. Download and connect the latest version of APP
The floor mopping module outputs
no water or little water
The floor mopping module outputs
too much water
The dust collection performance
degrades
No enough water in the water
tank, too dirty mop cloth or
the mop cloth support not
installed in place
The water tank cover is not in
place, and the water output is
adjusted to the maximum
Dust accumulates in the dust
bag, causing the air flow into
the suction nozzle to decrease
1. Please check whether there is water in the water
tank
2. Clean the mop cloth
3. And install the mop cloth correctly according to
the instructions
Please confirm that the water tank cover is installed
in place, and adjust the appropriate amount of
water in the APP
Replace the dust bag
Cannot return to the self-emptying
dustbin after spot cleaning or moving The robot constructs a new
map or the distance is too far
After spot cleaning or moving for a long distance,
the robot will generate a new map. If the self-emp-
tying dustbin is far away, the robot may not be able
to recharge automatically. Please manually put the
machine back to the self-emptying dustbin for
charging
Dust collection failed
1. The dust bag is missing or
not installed in place
2. The fan starts overheat
protection or has faults
1. Please install the dust bag correctly, and try to
collect dust again 30 minutes later
2. If it can't be solved, please contact after-sales
customer service
The dust bag is full or blocked The dust bag is full or blocked Replace the dust bag, and clean self-emptying
dustbin (suction inlet, dust passage, fan filter
screen, etc.) in time
Voice Prompt/Fault Phenomena Possible Causes Solution
Trouble Shooting
16
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