Neat D-SERVER Release Note

NE41 09010-02 v3.0
D-SERVER - Technical Handbook
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NE41 09010-02 v3.0
D-SERVER Technical Handbook
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2
© Copyright 2017 NEAT Electronics
All rights reserved.
Document number: NE41 09010-02 v3.0
Revision date: 2017-09-06
Contact
NEAT Electronics AB
Varuvägen 2
SE246 42 Löddeköpinge
Sweden
Phone: [phone]
Fax: [phone]
www.neat-group.com/se/en
[e-mail]

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1 Introduction 7
1.1 About this handbook 7
1.2 D-SERVER system 7
1.3 Valid versions 7
1.4 Related documentation 7
2 System components 8
2.1 D-SERVER 8
2.1.1 D-SERVER kit 8
2.1.2 Connectors on the D-SERVER 9
2.1.3 D-SERVER LEDs 10
2.1.4 Insert a memory card 10
2.1.5 Connect the central power supply 10
2.1.6 Mounting the D-SERVER 11
2.2 D-TECT 12
2.2.1 D-TECT Kit 12
2.2.2 D-TECT connectors 12
2.2.3 Set address for a D-TECT unit 13
2.2.4 Mount the D-TECT units 13
2.2.5 Power requirements 14
2.3 Connecting D-TECT units to the D-SERVER 14
2.3.1 Connecting D-TECT units to a bus 14
2.3.2 Connect serial buses to the D-SERVER 15
2.4 D-BOX 15
2.4.1 D-BOX kit 15
2.4.2 D-BOX connectors 15
2.5 D-TECT IP 17
2.5.1 D-TECT IP Kit 17
2.5.2 D-TECT IP connectors 18
2.5.3 Power requirements 18
2.5.4 Mounting D-TECT IP units 18
2.6 D-TREX2G 19
2.6.1 D-TREX2G Kit 19
2.7 D-CALL IP 19
2.7.1 D-CALL IP/GSM kit 20
2.7.2 D-CALL IP/GSM connectors 20
2.8 Mounting D-CALL IP/GSM units 21
2.9 IP-DECT components 22
2.9.1 IP-DECT Server 400 22
2.9.2 Power requirements 23
Contents

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2.9.3 Spectralink IP-DECT Base station 23
2.9.4 Spectralink DECT Repeater 23
2.9.5 Extra licenses 26
2.9.6 Larger systems 26
2.10 DECT handsets 26
2.11 NPU 26
2.11.1 NPU Kit 27
2.11.2 NPU connectors 27
2.11.3 NPU mounting 28
3 System setup 29
3.1 Preface 29
3.2 Scenario I 29
3.2.1 Hardware requirements 29
3.3 Scenario II 30
3.3.1 Hardware requirements 30
3.4 Scenario III 31
3.4.1 Hardware requirements 31
3.5 Scenario IV 32
3.5.1 Hardware requirements 32
3.6 Scenario V 33
4 Accessing the D-SERVER 34
4.1 Access the D-SERVER from a network 34
4.1.1 Connecting a D-SERVER to a existing LAN 34
4.1.2 Connecting a D-SERVER using a router 35
4.1.3 Direct connection between a PC and a D-SERVER 36
4.1.4 Web interfaces 37
4.1.5 Licences 38
4.1.6 Upload License 38
4.2 Samba 39
4.2.1 Backup Conguration 41
4.2.2 Backup License 42
4.2.3 Backup Log les 42
4.2.4 Backup Network Conguration 43
4.2.5 Backup SIP server conguration 43
5 The user interface 44
5.1 Status 44
5.2 Alarm conguration 45
5.2.1 Identications 48
5.2.3 Entities 49
5.2.4 Destinations 51
5.2.5 Routing 51
5.3 DOOR opening 52
5.4 System settings 52
5.4.1 System parameters 53

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5.4.2 Surveillance 60
5.4.4 Transceivers 60
5.4.6 COBS 60
5.4.7 SIP 61
5.4.8 ESPA 4.4.4 61
5.4.10 Logging 61
5.5 Administration 62
5.5.1 System logs 62
5.6 Reload conguration 62
6 Scenario conguration 63
6.1 Preface 63
6.2 Scenario I - Text solution (D-TECT) 63
6.3 Scenario II - Text solution (D-TECT IP) 76
6.4 Scenario III - Speech solution (DECT) 83
6.5 Scenario IV - Speech solution (GSM) 92
6.6 Scenario V - Speech solution (GSM) with D-TECT/D-TECT IP 98
7 Troubleshooting 105
7.1 Is the power D-SERVER powered on and running? 105
7.2 Enable debug logging 105
7.3 SSH clients 106
7.4 Bitvise conguration 107
7.5 Bitvise SFTP 109
7.6 Bitvise xterm 112
7.7 Console cable 114
Appendix A Technical reference 115
Appendix A.1 Technical specication 115
Appendix A.2 Standard parts lists and spare parts 115
Appendix B Connector tech specs 116
Appendix B.1 Pin conguration for the serial bus from the D-SERVER 116
Appendix B.2 Pin conguration for the serial bus to D-TECT units 116
Appendix C D-SERVER Alarm types 117
Appendix D NEAT Standard Alarm types 118
Appendix E Message format speciers 120
Appendix F Equipment list 122

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D-SERVER Technical Handbook
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Document revision history
Date Version Revision details
2017-09-06 3.0 Release of v3.0

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1 Introduction
1.1 About this handbook
This technical handbook describes how to install, congure and maintain a
D-SERVER system.
1.2 D-SERVER system
In the D-SERVER system, a central server handles all alarms. The server collects
triggered alarms, decides on the appropriate action and distributes the alarms to
relevant receivers.
Typical environments where you will benet from the D-SERVER system are larger
nursing homes and geriatric clinics since almost everything can be congured from
one central location (a webinterface); the D-SERVER compared to a system based on
TREX2Gs where every TREX2G must be congured individually.
Also the functionality is extended compared to a TREX2G system.
1.3 Valid versions
This version of Technical Handbook is valid for:
Product Required version Boot loader
D-SERVER 16.03
D-TECT 1.8
D-TECT IP 2.02 1.06
D-TREX2G 5.4
D-CALL 2.4.6 1.22.0
Spectratec 7722 1422 5100 PCS 16BC
IP DECT (KWS400) PCS PCS14C_ Build 48035
NPU 1.9
Table 1. The documentation is based on the following versions.
1.4 Related documentation
For more information on the D-SERVER system, read the following documentation:
System overview
The System Overview gives an introduction to the D-SERVER system and a basic
understanding of the overall concepts.
The document number is NE41 09009-02.

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2 System components
2.1 D-SERVER
The D-SERVER is the command central in a D-SERVER installation.
2.1.1 D-SERVER kit
The D-SERVER can be equipped with either 2 or 4 LAN ports (the 4 LAN-port version is
used throughout this documentation) and only the LAN port 1 is used
(see "2.1.2 Connectors on the D-SERVER" on page 9).
A standard D-SERVER kit contains the following parts.
1 2
4
3
5
7
8
6
Picture 1. Parts in a standard D-SERVER kit
No Part Quantity
1 D-SERVER unit 1
2 SD Card (industrial grade) with OS and licenses 1
3Wall brackets with key-hole slots 2
4Clip for DIN-Rail mount 1
5 Metal coloured screws for DIN-mount rail clip 3
6 Black coloured screws for wall brackets 6
7 AC connector 1
8 DI/DO Port 1
- AC adaptor (not displayed) 1
- Quick Installation Guide (not displayed) 1
Table 2. D-SERVER kit parts denominations
The IP-address information on the D-SERVER label is NOT valid. Please refer to
chapter "4 Accessing the D-SERVER".

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2.1.2 Connectors on the D-SERVER
V- V+
SCL
SDA
GND
OUT3 OUT2 OUT1 OUT1
GND
IN3 IN2 IN1 IN0
+5V
PWR
3G
WiFi
APP
LAN4 LAN2
LAN3 LAN1USB
WANCOM1
COM2
SD
SIM
RESET
CONSOLE
4
19 10
8
3
11 12 13
75
62
Picture 2. D-SERVER connectors (front and back)
No Name Description
1 SD card Slot for Secure Digital (SD) memory card
2 SIM card Not used
3Port 1 RS-485 connector for the rst serial bus
4Port 2 RS-485 connector for the second serial bus
5 WAN port Used to connect to a network.
(Used with DHCP - dynamic IP-address). Port speed: 1Gbit.
6 USB ports Used for ESPA v4.4.4 protocol
7 LAN 1
Used to connect directly to a PC. Pre-congured IP address:
192.168.253.254 Pre-congured gateway: 255.255.255.0. Port
speed: 100Mbit
8 LAN 2 Not used
9 DC connector Power supply
10 DI/DO Port Not used
11 Ground Ground screw
12 Console port Cable ordered separately
13 Reset button Not used
Table 3. D-SERVER connector denominations
The D-SERVER can be supplied with additional LAN ports (ports 3 and 4), but only
WAN and LAN port 1 are used!

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2.1.3 D-SERVER LEDs
LED Meaning
Power Red - The D-SERVER is powered
3G Not used
Wi Not used
APP Green - The D-SERVER application is running
Table 4. D-SERVER LED indications
2.1.4 Insert a memory card
The SD card is of Industrial Grade (SLC) to ensure higher quality and better fault toler-
ance.
Ensure the power is switched o before inserting a memory card into the D-SERVER.
PWR
3G
WiFi
APP
LAN4 LAN2
LAN3 LAN1USB
WANCOM1
COM2
SD
SIM
Picture 3. Inserting the SD card
2.1.5 Connect the central power supply
Considerations
If you want to connect a PC to the D-SERVER through a router (dynamic IP-address/
DHCP), connect the WAN port on D-SERVER to the router before connecting the power
supply for the D-SERVER. Otherwise the D-SERVER might not be accessible properly.
Connecting the power supply
1. The power supply (either a UPS or an AC/DC transformer) is represented by ①.
2. Connect a power cable between the power supply and the DC connection on the
D-BOX.
3. Connect a power cable between the power supply and the DC connection on the
D-SERVER.
4. Connect the power supply to the mains power line.
V- V+
SCL
SDA
GND
OUT3 OUT2 OUT1 OUT1
GND
IN3 IN2 IN1 IN0
+5V
1
Picture 4. Power supply connection to D-Box and D-SERVER

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2.1.6 Mounting the D-SERVER
The D-SERVER can be mounted in the following ways:
• Placed on a flat surface.
• Mounted with wall brackets.
• Mounted with a rail clip on a DIN-rail. The rail is mounted on a wall or in an equip-
ment cabinet.
PWR
3G
WiFi
APP
LAN4 LAN2
LAN3 LAN1USB
WANCOM1
COM2
SD
SIM
Picture 5. Mounting the D-SERVER
Considerations
Make sure that air can flow freely around the D-SERVER.
• Never mount the D-SERVER in a closed cabinet without adequate ventilation.
• Never mount the D-SERVER standing on a short side, this blocks the
ventilation intake.
Mount the D-SERVER with wall brackets
5. Fit the wall brackets on the back on the D-SERVER and secure them with the sup-
plied screws.
6. Mount two screws on the wall.
Make sure that these screws t into the key-hole slots on the wall brackets.
7. Fit the key-hole slots onto the screws and hang the D-SERVER on them.
Mounting the D-SERVER on a DIN-rail
1. Mount the DIN-rail on a wall or similar.
2. Place the rail clip on the back of the D-SERVER, and secure the clip with the
supplied screws.
3. Hook the lip of the rail clip onto the top of the DIN-rail.
4. Press the D-SERVER gently down until the rail clip snaps into place.

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2.2 D-TECT
D-TECT is a radio device for the reception and distribution of alarms and events.
While the D-SERVER is the central processing unit the D-TECT is a tranceiver designed
to receive incoming and distribute outgoing alarms and events. The information
between the D-SERVER and the D-BOX is sent through a RS-485 cable(s) while the
information between the D-BOX and D-TECT is sent through a network cable.
D-TECT requires a D-BOX to be supported in a D-SERVER system.
2.2.1 D-TECT Kit
34
12
Picture 6. Parts in the D-TECT kit
No Part Quantity
1 D-TECT unit 1
2 Unit labels 2
3 Antennas 2
4 Cover screws 4
Table 5. D-TECT kit parts denominations
2.2.2 D-TECT connectors
1
2
3
Picture 7. D-TECT connectors
No Name Description
1 DC Connector for the power supply (7-24 VDC). (Not used when a central
power supply is used).
2 BUS Connector for the serial bus/central power supply.
3 BUS Connector for the serial bus/central power supply.
Table 6. D-TECT connector denominations
The recommended cable between a D-BOX and D-TECT as well as between D-TECT and
D-TECT is a an UTP Cat5e cable.

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2.2.3 Set address for a D-TECT unit
Each D-TECT unit on the same serial bus must have a unique address. There are 15
possibilities: 1-9 and A-F (0 (zero) is forbidden). Two units on dierent serial buses
can have the same address.
1. Remove the cover from the unit.
2. Turn the rotary switch to the desired address.
0 (zero) is forbidden!
3. Ret the cover and tighten the cover screws.
If the address for a unit is changed while powered on the unit must be powered o
and powered on again for the new address to take eect.
Note that conguring a D-TECT unit requires a NEAT Programming Unit (NPU) and the
soware D-TECT Programmer!
Picture 8. D-TECT address setting
2.2.4 Mount the D-TECT units
D-TECT units must be installed in locations with good radio reception, for
example high up on corridor walls. A unit can be placed with the antennas
pointing up or down, but never horizontal, such as a lying on a table.
Picture 9. Mounting the D-TECT
1. Screw the antennas onto the antenna connectors.
2. Select the appropriate overlay if the unit is mounted with antennas up or down.
3. Mount the unit on the wall with screws.

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Picture 10. Mounting a D-TECT unit with the antennas up
2.2.5 Power requirements
The D-TECT can be power supplied either one-by-one with an AC adaptor or centrally
from a D-BOX (see below). When power supplied centrally only one cable is required
per D-TECT since the BUS provides the units with both power and a communications
bus.
The AC adaptor must supply voltage: 12VDC and current: 1,5A. The nominal power
comsumption is 3W.
2.3 Connecting D-TECT units to the D-SERVER
2.3.1 Connecting D-TECT units to a bus
1. Connect the rst D-TECT unit to the bus.
Connect a network cable between the D-Box and the BUS connector on the D-TECT
unit.
2. Connect another D-TECT unit to the same bus.
Connect a network cable between the BUS connectors on the D-TECT units.
3. Repeat the previous step for each additional D-TECT unit you want to connect to
the same bus.
Picture 11. Connecting D-TECTs to a bus using RJ11 cables

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2.3.2 Connect serial buses to the D-SERVER
Connect DB9-cables between the RS-485 connectors on the D-SERVER and D-Box.
PWR
3G
WiFi
APP
LAN4 LAN2
LAN3 LAN1USB
WANCOM1
COM2
SD
SIM
Picture 12. Connecting D-SERVER to a D-Box bus using DB9 cables
2.4 D-BOX
D-BOX is a unit that provides a central power supply to a chain of D-TECTs in a D-
SERVER system. The D-BOX also provides communication channels between the
D-SERVER and the connected D-TECTs.
Picture 13. D-BOX unit
2.4.1 D-BOX kit
PORT 1
bus 2bus 1
PORT 2
DC + –
D-BOX
CONNECTION BOX FOR
D-SERVER SERIAL BUS
Picture 14. D-BOX unit
No Part
1 D-BOX unit
Table 7. D-Box unit in kit
2.4.2 D-BOX connectors

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PORT 1
bus 2bus 1
PORT 2
DC + –
D-BOX
CONNECTION BOX FOR
D-SERVER SERIAL BUS
1 2
3
45
Picture 15. D-BOX connectors
No Denomination
1Bus 1
2Bus 2
3 DC IN
4Port 1
5Port 2
Picture 16. D-BOX connector denominations

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2.5 D-TECT IP
The D-TECT IP is an IP-version of the D-TECT equipped with an Ethernet port (RJ45)
enabling the unit to be installed in an existing LAN.
The D-TECT IP is pre-congured with the static IP address 192.168.0.1. This can be
changed from the unit interface.
2.5.1 D-TECT IP Kit
Picture 17. D-TECT IP kit
No Part
1D-TECT IP unit
Table 8. D-TECT part denominations
The LED on the D-TECT IP indicates the connection status.
LED indication Meaning
Fixed The D-TECT is powered on and has a valid TCP
connection with the D-SERVER.
Blinking The D-TECT is powered on but has no valid TCP
connection with the D-SERVER.
Table 9. D-TECT IP LED indications

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2.5.2 D-TECT IP connectors
12
3
4
4
Picture 18. D-TECT IP connectors
No Denomination
1AC IN
2 Ethernet (RJ45)
3 Compartment with reset button
4 Keyholes (x2) for wall mounting
Table 10. D-TECT IP connector denominations
2.5.3 Power requirements
D-TECT IP can be power supplied either by a AC adaptor or by PoE (Power over Ether-
net) class 2, mode A & B.
The AC adaptor must supply voltage: 7.5VDC and current: 0.45A. Max power consump-
tion is 3.3W. For recommended AC adaptors, see "Appendix G Recommended NEAT
AC adaptors".
2.5.4 Mounting D-TECT IP units
D-TECT IP units must be installed in locations with good radio reception, for
example high up on corridor walls. A unit can be placed up or down but never hori-
zontal such as a lying on a table.
Picture 19. Mounting the D-TECT IP
1. Insert the ethernet cable (and if required a DC cable).
2. The unit starts up.
3. Hang the unit in the slots on the backside.

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2.6 D-TREX2G
D-TREX2G is a hand held alarm receiver for easy and clear alarm reception and ac-
knowledgement.
2.6.1 D-TREX2G Kit
1
2
3
4
Picture 20. D-TREX2G Kit parts
No Part
1 D-TREX2G unit
2 AC adaptor
3 USB cable A - MiniUSB
4 Mini USB charging adaptor
Table 11. D-TREX2G kit part denominations
Conguring a D-TREX2G requires the soware D-TREX2G Programmer (no NPU is
required).
2.7 D-CALL IP
D-CALL is an IP connected care phone enabling voice communication in a D-SERVER
system and has all the functionality of a regular care phone i.e. it can function as a
hub for radio equipment in the user’s vicinity, e.g. a DOOR alarm, PIR for movement
detection etc.
D-CALL has no built in logic and is designed to only receive incoming and distribute
outgoing alarms and events, i. e. it acts as a tranceiver but with somewhat weaker
readio coverage than D-TECT/D-TECT IP).
For extended functionality there is a version with GSM possibility available,
the D-CALL IP/GSM.
Note that conguring a D-CALL unit requires a NEAT Programming Unit (NPU) and the
soware NEO IP/GSM Programmer.

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2.7.1 D-CALL IP/GSM kit
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1 2 3
Picture 21. D-CALL kit contents
No Part
1 D-CALL IP unit
2 LAN cable
3 AC Adaptor
Table 12. D-CALL IP kit part denominations
2.7.2 D-CALL IP/GSM connectors
12
3
456
Picture 22. D-CALL connectors
No Denomination
1 Aux (Not used)
2 IP (Ethernet, RJ45)
3 Accumulator cover (SIM holder inside)
4Power switch
5 AC (RJ11, 4/4)
6 Line (Only used for debugging)
Table 13. D-CALL IP connector denominations