IBM System x3610 User manual

Welcome.
Thank you for buying an
IBM server.
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the documentation
on the IBM
You can also find the most
current information about
your server at
http://www.ibm.com/systems/support.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
CD.
Installation Guide
Documentation
Installation Guide
System x3610
Type 7942
Turn off the server
and install options.
Did the server
start correctly?
Ye s
No
Go to the Server Support
flow chart on the reverse
side of this page.
Start the server.
Did the server
start correctly?
Ye s
No
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
Was the
server setup
completed?
Use
ServerGuide to
install the operating
system?
The server is ready to use.
Go to
to register the server.
http://www.ibm.com/support/mysupport/
Go to the Web for instructions:
http://www.ibm.com/
systems/support/
No
Ye s
Ye s
No
Use the IBM
ServerGuide program
to set up and
configure hardware.
Go to the Server Support
flow chart on the reverse
side of this page.
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs

IBM System x3610 Type 7942
Installation Guide


Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 67
and the Warranty and Support Information document on the IBM System x Documentation CD.
Fourth Edition (March 2009)
© Copyright International Business Machines Corporation 2008.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents
Safety ............................v
Chapter 1. Introduction ......................1
The IBM System x Documentation CD.................2
Hardware and software requirements ................2
Using the Documentation Browser .................2
Notices and statements in this document ................3
Features and specifications .....................4
Major components of the server ...................5
System-board optional-device connectors ...............7
Chapter 2. Installing optional devices ................9
Installation guidelines .......................9
System reliability guidelines ...................10
Working inside the server with the power on .............11
Handling static-sensitive devices .................11
Removing the cover .......................12
Installing a memory module ....................13
Installing a hard disk drive.....................15
Installing an additional microprocessor ................16
Installing an adapter .......................22
Removing the air duct ......................23
Completing the installation.....................24
Installing the cover ......................24
Connecting the cables .....................24
Updating the server configuration .................25
Chapter 3. Server controls, LEDs, and power.............27
Front view ..........................27
Rear view ...........................28
Server power features ......................29
Turning on the server .....................29
Turning off the server .....................29
Chapter 4. Configuring the server .................31
Using the ServerGuide Setup and Installation CD ............31
Using the BIOS Setup Utility program ................31
Using the RAID configuration programs ................32
Using the LSI Logic RAID Configuration Utility program .........32
Using the LSI Logic MegaRAID Storage Manager program........33
Using the baseboard management controller ..............33
Enabling and configuring SOL using the OSA SMBridge management utility
program .........................34
Installing the OSA SMBridge management utility program ........42
Using the baseboard management controller utility programs .......44
Chapter 5. Solving problems ...................47
Diagnostic tools overview .....................47
POST beep codes .......................47
POST error codes ........................48
ServerGuide problems ......................51
Troubleshooting tables ......................52
CD/DVD drive problems ....................52
© Copyright IBM Corp. 2008 iii

General problems .......................53
Hard disk drive problems ....................53
Intermittent problems......................54
Keyboard, mouse, or pointing-device problems (PS/2) .........55
Keyboard, mouse, or pointing-device problems (USB) .........56
Memory problems .......................57
Microprocessor problems ....................58
Monitor problems .......................59
Optional-device problems ....................61
Power problems .......................62
Serial port problems ......................63
Software problems ......................63
Universal Serial Bus (USB) port problems ..............64
Video problems........................64
Appendix A. Getting help and technical assistance ..........65
Before you call .........................65
Using the documentation .....................65
Getting help and information from the World Wide Web ..........66
Software service and support ...................66
Hardware service and support ...................66
IBM Taiwan product service ....................66
Appendix B. Notices ......................67
Trademarks ..........................67
Important notes.........................68
Product recycling and disposal ...................69
Battery return program ......................70
Chinese Class A warning statement .................72
Index ............................73
iv IBM System x3610 Type 7942: Installation Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
© Copyright IBM Corp. 2008 v

Important:
Each caution and danger statement in this document is labeled with a number. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the Safety
Information document.
For example, if a caution statement is labeled “Statement 1”, translations for that
caution statement are in the Safety Information document under “Statement 1.”
Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.
vi IBM System x3610 Type 7942: Installation Guide

Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to a properly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety vii

Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
viii IBM System x3610 Type 7942: Installation Guide

Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety ix

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
xIBM System x3610 Type 7942: Installation Guide

Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
Statement 27:
CAUTION:
Hazardous moving parts are nearby.
Safety xi

This server is suitable for use on an IT power-distribution system whose maximum
phase-to-phase voltage is 240 V under any distribution fault condition.
Important: This product is not suitable for use with visual display workplace
devices according to Clause 2 of the German Ordinance for Work with Visual
Display Units.
xii IBM System x3610 Type 7942: Installation Guide

Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM®System x3610
Type 7942 server and basic instructions for installing some optional devices. More
detailed instructions for installing optional devices are in the User’s Guide on the
IBM System x Documentation CD, which comes with the server. This document
contains information about:
vSetting up and cabling the server
vStarting and configuring the server
vInstalling some optional devices
vSolving problems
If firmware and documentation updates are available, you can download them from
the IBM Web site. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, complete the following steps:
Note: Changes are made periodically to the IBM Web site. Procedures for locating
firmware and documentation might vary slightly from what is described in this
document.
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support, click System x.
3. Under Popular links, click Software and device drivers for firmware updates,
or click Publications lookup for documentation updates.
The server comes with an IBM ServerGuide™Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
Note: If the ServerGuide Setup and Installation CD did not come with your server,
you can download the necessary device drivers from the IBM Web site.
The server comes with a limited warranty. You can obtain up-to-date information
about the server and other IBM server products at http:/www.ibm.com/systems/x/.
Record information about the server in the following table. You will need this
information when you register the server with IBM.
Product name IBM System x3610 server
Machine type 7942
Model number _____________________________________________
Serial number _____________________________________________
The model number and serial number are on the ID label on the bezel, as shown in
the following illustration.
© Copyright IBM Corp. 2008 1

Product ID label
For a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
See the Rack Installation Instructions document for complete rack installation and
removal instructions.
The IBM System x Documentation CD
The IBM System x®Documentation CD contains documentation for your server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM System x Documentation CD requires the following minimum hardware
and software:
vMicrosoft Windows XP, Windows 2000, or Red Hat Linux
v100 MHz microprocessor
v32 MB of RAM
vAdobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents, using Adobe Acrobat Reader
or xpdf. The Documentation Browser automatically detects the regional settings in
your server and displays the documents in the language for that region (if
available). If a document is not available in the language for that region, the
English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
vIf Autostart is enabled, insert the CD into the CD or DVD drive. The
Documentation Browser starts automatically.
vIf Autostart is disabled or is not enabled for all users, use one of the following
procedures:
– If you are using a Windows operating system, insert the CD into the CD or
DVD drive and click Start --> Run.IntheOpen field, type
e:\win32.bat
where eis the drive letter of the CD or DVD drive, and click OK.
2IBM System x3610 Type 7942: Installation Guide

– If you are using Red Hat Linux, insert the CD into the CD or DVD drive; then,
run the following command from the /mnt/cdrom directory:
sh runlinux.sh
Select the server from the Product menu. The Available Topics list displays all the
documents for the server. Some documents might be in folders. A plus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select a document, a description of the document is displayed under
Topic Description. To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type a word or word string in the Search field and
click Search. The documents in which the word or word string appears are listed in
order of the most occurrences. Click a document to view it, and press Crtl+F to use
the Acrobat search function, or press Alt+F to use the xpdf search function within
the document.
Click Help for detailed information about using the Documentation Browser.
Notices and statements in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the IBM System x
Documentation CD. Each statement is numbered for reference to the corresponding
statement in the Safety Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Chapter 1. Introduction 3

Features and specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Racks are marked in vertical increments of 4.45 cm (1.75 inches). Each increment
is referred to as a unit, or “U.” A 1-U-high device is 1.75 inches tall.
Notes:
1. Power consumption and heat output vary depending on the number and type of
optional features that are installed and the power-management optional features
that are in use.
2. The sound levels were measured in controlled acoustical environments
according to the procedures specified by the American National Standards
Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO
9296. Actual sound-pressure levels in a given location might exceed the
average values stated because of room reflections and other nearby noise
sources. The declared sound-power levels indicate an upper limit, below which
a large number of computers will operate.
4IBM System x3610 Type 7942: Installation Guide

Table 1. Features and specifications
Microprocessor:
vOne Intel®LGA 771 dual core or
quad core, depending on the server
model:
– Dual core: Xeon 5100 series, or
later
– Quad core: Xeon 5300 series, or
later
vSupport for up to two
microprocessors
vSupport for Intel Extended Memory
64 Technology (EM64T)
Note:
vUse the BIOS Setup Utility program
to determine the type and speed of
the microprocessor.
vSee http://www.ibm.com/servers/
eserver/serverproven/compat/us/ for
a list of supported microprocessors.
Memory:
vSix DIMM connectors
vMinimum: 512 MB
vMaximum: 16 GB
vType: Registered double-data-rate 2
(DDR2) dual inline memory
modules (DIMMs)
vSizes: 512 MB, 1 GB, 2 GB, or 4
GB
vChipkill™supported on x4 memory
Drives:
CD/DVD: SATA
Expansion bays:
vSix 3.5-inch hard disk drive bays,
containing one of the following
configurations:
– SAS: Up to six 3.5-inch
hot-swap SAS hard disk drives
– SATA: Up to six 3.5-inch
hot-swap SATA hard disk drives
vOne 5.25-inch Ultrabay Enhanced
bay
Expansion slots:
vTwo PCI Express x8 slots,
low-profile
vTwo PCI 3.3 v or 5 v half-length
slots, low-profile
Fans:
Three
Power supplies:
v600 watts (100 - 240 V ac)
vMinimum: One
vMaximum: Two - provide
redundant power
Size (2 U):
vHeight: 85.4 mm (3.36 in.)
vDepth: 705 mm (27.8 in.)
vWidth: 443.6 mm (17.5 in.)
vWeight: approximately 21.09 kg
(46.5 lb) to 29.03 kg (64 lb)
depending upon configuration
Integrated functions:
vBaseboard management controller
vTwo Broadcom 5722 Gigabit
Ethernet controllers with Wake on
LAN®support
vOne SAS RAID controller that
supports RAID levels 0, 1, 1E
vOne serial port
vSix Universal Serial Bus (USB)
ports (two on front and four on
rear of server), v2.0 supporting
v1.1
vOne VGA video port
vOne PS/2 mouse port
vOne PS/2 keyboard port
vTwo Ethernet ports
vOne systems-management port
Note: In messages and
documentation, the term service
processor refers to the baseboard
management controller.
Video controller:
vASPEED Technology AST1100
Environment:
vAir temperature:
– Server on: 10° to 35°C (50.0° to
95.0°F); altitude: 0 to 914.4 m
(3000 ft). Decrease system
temperature by 0.75°C for every
1000-foot increase in altitude.
– Server off: 10° to 43°C (50.0° to
109.4°F); maximum altitude: 2133
m (7000 ft)
– Shipment: -40° to +60°C (-40° to
140°F); maximum altitude: 2133
m (7000 ft)
vHumidity:
– Server on/off: 8% to 80%
– Shipment: 5% to 100%
Acoustical noise emissions:
vDeclared sound power, idle: 6.8 bel
vDeclared sound power, operating:
6.8 bel
Heat output:
Approximate heat output in British
thermal units (Btu) per hour:
vMinimum configuration: 1230 Btu per
hour (360 watts)
vMaximum configuration: 3312 Btu
per hour (970 watts)
Electrical input:
vSine-wave input (50-60 Hz) required
vInput voltage range automatically
selected
vInput voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
vInput voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
vInput kilovolt-amperes (kVA)
approximately:
– Minimum: 0.29 kVA
– Maximum: 1.00 kVA
Major components of the server
Blue on a component indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
Chapter 1. Introduction 5

components.) See the instructions for removing or installing a specific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
The following illustrations show the major components in the server.
Note: The illustrations in this document might differ slightly from your hardware.
Air duct
Low-profile adapter
DIMM
System board
Microprocessor
Fan
Fan-bracket
assembly
Cover
Hot-swap
hard disk drive
Hot-swap
hard disk drive filler
Hot-swap
SAS backplane
Heat sink
Power supply
Air-baffle
insert
6IBM System x3610 Type 7942: Installation Guide