Nebia Spa Shower 2.0 User manual

Setup Guide
How to install your Nebia Spa Shower 2.0

Flow rate
Caution: The dock is magnetic. If you have
a pacemaker, we recommend you keep
the dock at a safe distance (more than
12") from your chest. Please do not use
electronics near the dock.
Meet your Nebia Spa Shower 2.0
The Nebia Spa Shower 2.0 has been designed for the highest standards of
experience, design, and water efficiency. Our H2Micro™ technology atomizes
water into millions of droplets, delivering 10 times more surface area of water,
all while saving up to 65% of water compared to a standard shower.
Head swivel
Sliding arm
Bracket
Wand
Flow rate (gallons per minute)
Nebia Spa Shower 2.0
0.9gpm: Overhead (65% Savings)
1.3gpm: Overhead + wand (47% Savings)
2.00gpm: EPA WaterSense
2.50gpm: Industry standard
Slide the arm 25” up or down for
a completely customized shower
experience. Ideal position
is 3"-9" above your head.
If you don't want to get your
hair wet, slide the arm all the
way down and tilt the head
towards you.
Position the wand as
a side spray on the
magnetic dock or use
it as a hand shower.
Visit nebia.com/install for videos and tips 1

Compatibility requirements
To install the Nebia Spa Shower 2.0, you need:
Water heater temperature:
At least 115° F/46° C
Water pressure:
At least 2Opsi/1.4bar
Spacing:
• Water outlet must be in a wall (not the ceiling), recommended
floor to water outlet distance: 72 – 84"/ 183 – 213cm
• Minimum clearance from water outlet to ceiling: 4"/ 10cm
• Minimum clearance from water outlet downward
to temperature controls (or other obstacles): 25"/ 64cm
• Minimum clearance from nearest side wall: 5"/ 13 cm
Other:
• A ½" NPT (or ½" BSPT / BSPP) pipe connection in your wall
(this is standard in most bathrooms).
• Wall surface cannot be slate.
Before you get started
We know that installing a shower may
seem intimidating. Don’t worry.
The Nebia Spa Shower 2.0 was designed
to be easy to install, and this guide
includes everything you need for the
installation process.
If you do not feel comfortable
performing any step yourself, please
contact a plumber.
We're here to help:
If you run into any installation
hiccups, we recommend watching our
installation videos. Find the videos and
tips on our website:
nebia.com/install
For assistance, contact us:
support@nebia.com
Support hours: M-F 9-5 PM PT
Min 4"
Min 4"
Min 5"
Min 5"
Min 25"
Area
must be
clear
2

Setup preparation
Before installing your Nebia Spa Shower
2.0, you will need to uninstall your
current showerhead.
Tools you may need to uninstall
your current showerhead:
1. Wrench or vise grip
2. Box cutter or knife
Setup time
PREPARATION
5 minutes
INSTALLATION
25 minutes
DRYING TIME
At least 8 hours
(24 hours preferably)
Uninstall your old showerhead
Shower ring
Shower arm
Grasp the shower arm firmly with both
hands. Turn counterclockwise until
the shower arm comes out of the wall.
Then remove the shower ring.
Tip:
If you are having trouble removing your
shower by hand, clamping a wrench or
vise grip around the shower arm can give
you the leverage you need to remove it. If
your shower ring does not slide off easily,
try using a box cutter or knife to remove it.
Visit nebia.com/install for videos and tips 3

Please note that you will not use all of these parts to install your Nebia Spa Shower 2.0. We do recommend that
you keep all of the parts in order to install Nebia 2.0 in a different location in the future.
HEAD
DOCK
WAND
COLLARSSPACERS
ADAPTERS SCREWSGASKET L-KEY
KEYALCOHOL WIPEFILTER
ARM COVER
PLUMBER’S TAPE
Short
Large Medium Small
1 2 3 4
Long
BRACKET & ARM
What comes in the box?
4

01
Head, bracket & arm,
screws, L-key, arm cover
Take out the head, bracket & arm, arm
cover, L-key, and screws from the box.
02
Rest shower bracket & arm
Rest the bracket & arm upright so that the
bottom makes contact with a flat surface.
If this is difficult, rest the bracket &
arm on its side on a flat surface. To
prevent scratches, a towel can be placed
underneath the unit.
03
Position shower head
Position the shower head on the arm
(it should snap in place).
04
Mount the head
Fasten all four screws in position and
tighten them using the L-key firmly.
Visit nebia.com/install for videos and tips 5

05
Attach hose
Attach end of the bracket & arm hose
to the wye making sure it goes in all
the way. Water will gush out from this
connection when the shower is turned
ON if the tube is not fully seated.
06
Attach arm cover
Snap arm cover in place. Ensure the hose
exits the rear of the arm cover through the
notch.
Insert the front-side of the arm cover first,
then work your way down the rear making
sure every snap is engaged properly.
6

Large Medium Small
A B C ED
Short Long LongLong Long1 1 32 4
Selecting your adapter and collar
The key provided in your install kit will help you determine the correct
adapter and collar combination for installing Nebia in your shower
setup.
Insert the flat end of the key (marked A) into the wall to measure the
depth of your water outlet. The letter that aligns with your wall (A, B, C,
D, or E ) corresponds to the correct adapter and collar combination. If
you fall on the line between two letters, choose the longer combination.
In some cases, the water outlet may be in a part of the wall that is
recessed from the rest of the wall, creating a ledge. If you have a ledge,
follow the instructions on the right panel of this page.
If you have a ledge
The letter that aligns with the ledge
(not the wall) will indicate the correct
combination of adapter and collar.
Compare your ledge to the widths of the
different spacers and select the spacer(s)
that best fill(s) the gap.
Visit nebia.com/install for videos and tips 7

Note: This step requires a good amount of
force and the key may bend slightly - keep
tightening.
07
Wrap the adapter (4–5 wraps)
IMPORTANT: Prior to wrapping the
adapter, visually inspect the threads
on the narrow end (un-notched end) of
the adapter for damage. Contact Nebia
Support if you suspect the threads are
damaged.
Wrap the narrow threads of the adapter
4 to 5 times in a clockwise direction with
plumber’s tape, leaving the first thread
exposed.
08
Screw in the adapter
Safety recommendation: Wear gloves
during step 8.
Screw the end of the adapter wrapped
in plumber’s tape into the water outlet.
Lock the key inside the adapter's notch
to tighten the adapter as shown below.
Turn the key clockwise until the adapter
is very tight. To ensure that the adapter
is secure, continue turning the key
with both hands until you can’t turn it
anymore.
Caution: This step is very important. A
poorly wrapped adapter can lead to leaks.
To watch a close up video of this step,
please visit nebia.com/install
09a
Fasten the collar
Peel the protective layer off of the
gasket and slide it over the adapter,
adhering it to the wall.
Screw the collar onto the adapter by
hand until it just touches the gasket
(do not over-tighten).
09b
If you have a ledge
Peel the protective layer off the gasket
and slide it over the adapter, adhering
it to the wall.
Slide the spacer(s) you selected over
the adapter on top of the gasket.
Then, screw the collar onto the adapter
by hand until it just touches the gasket
(do not over-tighten).
8

12
Prepare the bracket
Carefully pull the tab on the back of the bracket mount
to remove the adhesive protective layer. Make sure the
bracket is completely vertical and apply pressure at the
lower end of the bracket for 20 seconds to secure the
adhesive.
Do not secure the adhesive until you have checked Step 12.
Filter
Inlet
Bracket mount
11
Check the indicator
To ensure that the unit is properly secured, look on the
inside of the bracket to see the indicator. If you see any
red, Nebia is not properly secured and you should keep
pushing the bracket into the collar until the indicator
turns gray.
To verify this wall connection, give the top of the
bracket a strong tug. The unit should stay firmly
attached to the wall. If it does not, repeat the previous
steps.
If you do not hear a click and/or the indicator is red,
visit nebia.com/install
10
Secure and mount the bracket
Remove the tape wrapped around the sliding arm and
the bracket. Use caution, as the spring-loaded sliding
arm may slide up the bracket when the tape is removed.
Attach the filter to the inlet. Push the inlet into the
collar,keeping the unit vertical and parallel to the wall.
Apply force behind the inlet until you hear a click.
Visit nebia.com/install for videos and tips 9

13
Choose the dock position
Choose a dock location around hip height on the wall, allowing for full downward
travel of the sliding arm and rotation of the temperature valve handle. Consider
the ideal side spray from the wand when it is resting on the dock.
Alternatively, you can install the wand without the dock (go straight to step 16) and
install the dock in your desired location after your first Nebia shower.
Position the dock
at your hip height
If others will be showering
with Nebia, you can
purchase additional docks
to place at their respective
hip heights.
Visit nebia.com/install
to learn more.
14
Install the dock
15
Connect the wand
Insert the hose into the bottom of the
bracket. You will hear a click. Remember
to give the dock adhesive 24 hours to set.
Then, place the wand on the dock, with
the on/off button facing you.
Congratulations, you are all set!
Caution: The Nebia logo must be
positioned upright so that the magnetic
array is properly aligned.
The wall surface for the dock must
be clean and dry. Use the provided
alcohol wipe to clean and prep the
surface. Allow the alcohol to dry for 1
minute before continuing. For dirtier
surfaces, we recommend using a
scouring pad or sponge (i.e. Scotch Brite)
prior to using the alcohol wipe.
Adhere the dock in your desired location,
and press firmly for 1 minute. To ensure
secure adhesion, wait 24 hours before
placing the wand on the dock and 8 full
hours (or overnight) before showering.
10

To attach the respective cleaning caps,
snap them onto the head and/or the wand
and fill them with a cleaning solution (we
recommend vinegar or CLR). Depending
on the amount of mineral deposits, it may
take anywhere between 20 minutes to 2
hours for a full cleaning. In some cases,
it may be necessary to use a soft, pointed
object (such as a plastic toothpick) to clean
out any remaining debris.
Cleaning caps sold separately.
Approved cleaning solutions:
isopropyl/ethyl alcohol, vinegar, CLR.
Even with the recommended solutions
listed above, please take care not to leave
your Nebia Spa Shower 2.0 soaking in a
cleaning solution for more than 2 hours.
The following products should never be
sprayed onto or used near your Nebia Spa
Shower 2.0:
Scrubbing bubbles, Tilex Bleach, Tilex,
Mold & Mildew, Method All-Purspose
Cleaner, Simple Green, bleach, Lysol.
Hard water cleaning
If you live in an area with hard water, you
may find that minerals deposits build up
from time to time. We have designed two
custom cleaning caps that will make it
easier to remove these deposits.
Please go to support@nebia.com to learn
more about, and order, cleaning caps.
1
2
Uninstalling Nebia
1. Use the key to press down the tab on
the bracket mount (located inside
the groove), and slide the bottom of
the Nebia bracket to the left.
2. Insert the key into the slot at the top
of the bracket and push down until
the inlet releases from the wall.
Detach the bracket from the wall.
3. On the back of the bracket, press
the key into the red slot to release
the hose.
4. Unscrew the collar, peel off the
gasket, and use the key to unscrew
the adapter.
5. Apply rubbing alcohol around the
dock and the bracket mount. Use a
putty knife or spatula to detach the
dock and bracket mount from the
wall.
For a video of this process, please visit
support.nebia.com
General maintenance & hard water cleaning
Visit nebia.com/install for videos and tips 11

Limited warranty
How do I submit a warranty claim?
To submit a warranty claim, please visit our
warranty page at support.nebia.com, or contact
us directly by emailing support@nebia.com and
include with a detailed description of the issue
along with proof of purchase
How long does the warranty coverage last?
Our limited warranty lasts for four years following
the date upon which you receive your Nebia Spa
Shower 2.0 (“Limited Warranty Period”).
What does this warranty cover?
Nebia warrants that the Nebia Spa Shower 2.0 will
be free from defects in material and manufacturing
workmanship during the Limited Warranty Period.
If you submit a warranty claim during the Limited
Warranty Period, we will, at our sole option, replace
either your Nebia Spa Shower 2.0 or any defective
part contained therein. If an exact replacement
is not available, Nebia reserves the right to
fulfill its obligations hereunder by sending you a
substantially similar product or part.
What does this warranty not cover?
This limited warranty does not cover: (a) disposable
items included with your Nebia Spa Shower 2.0
such as sealant tape; (b) damage to the Nebia Spa
Shower 2.0 caused by installation error, your abuse,
misuse or use of abrasive or chemical cleaners, or
problems associated with hard water buildup and/
or water supply sediment; (c) any additional charges
(including, but not limited to labor and damage)
commercially reasonable efforts to either (i) issue
you a refund of the purchase price and applicable
taxes or (ii) at our sole option, replace either
your Nebia Spa Shower 2.0 or any defective part
contained therein.
How Does State Law Apply?
This warranty gives you specific legal rights,
and you may also have other rights which vary
from state to state.
Backow prevention
This unit uses two certified check valves to
prevent backflow. One check valve (Neoperl,
31.4201.0) is located in the Bracket at the
connection point to the Wand Hose. The other
check valve (Neoperl, 31.4285.00000) is located
in the handle of the Wand, between the Wand
Hose and the Wand Switch. If the check valve in
the Wand handle fails or malfunctions, the
customer may return the Wand to Nebia, and
Nebia will provide a replacement Wand.
Warning
Do not take apart or disassemble the Nebia Spa
Shower 2.0. Components and mechanisms inside of
the unit could be harmful if tampered with and not
handled by someone who is trained to disassemble
the Nebia Spa Shower 2.0.
Certification: ASME A112.18.1/CSA B125.1. For use
with automatic compensating valves rated at 3.0
L/min (0.9 gpm) or less. The maximum flow rate of
that may be incurred during re-installation, repair,
or replacement of your Nebia Spa Shower 2.0; or (d)
claims made without proof of purchase.
If you feel uncomfortable installing the Nebia
Spa Shower 2.0 or do not have experience with
plumbing fixtures we advise you to contact
a professional plumber.
NEBIA SHALL NOT BE LIABLE TO YOU OR ANY
PERSON UNDER ANY CONTRACT, NEGLIGENCE,
STRICT LIABILITY OR OTHER THEORY FOR ANY
INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF BREACH OF THIS
LIMITED WARRANTY. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE ABOVE LIMITATION OR EXCLUSION MAY
NOT APPLY TO YOU.
FOLLOWING THE LIMITED WARRANTY PERIOD,
NEBIA HEREBY DISCLAIMS ALL EXPRESS
AND IMPLIED WARRANTIES INCLUDING
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES DO
NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU.
What will Nebia do?
We will review and respond in writing to your
complaint within a reasonable period.
Following our initial response we will exercise
this product, measured in accordance with ASME
A112.18.1 Clause 5.4.2.3.2, is 5.3 L/min (1.4 gpm).
Created by Nebia, Inc.® 2019. All rights reserved.
H2Micro™ technology is a registered trademark.
In order to recieve a refund, returns must be sent
back in undamaged condition and in the original
packaging.
12

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