NeoPoint 1600 User manual

NeoPoint 1600
User’s Guide
Version 1.00
© Copyright 1999, 2000 NeoPoint, Inc.
NeoPoint
TM
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ii NeoPoint 1600 User’s Guide
About This Manual
The information in this manual is for informational use only, subject to change without notice,
and should not be construed as a commitment by NeoPoint. NeoPoint assumes no responsibility
or liability for any errors or inaccuracies that may appear in this manual.
No part of this manual may be reproduced, stored in a retrieval system, or transmitted, in any
form or by any means, electronic, mechanical, recording, or otherwise, without the prior written
permission of NeoPoint, Inc.
Document Number
When ordering or referring to this publication, use the following number:
Publication/PN: 70-16010-00
For information or comments on this manual, please contact NeoPoint Technical Publications or
visit our web site at: http://www.neopoint.com.
NP16010058SWBLD
Copyrights and Trademarks
Copyright©1999, 2000 NeoPoint, Inc.
All Rights Reserved.
NeoPoint™, SoftSync Plus™, and the Simply More Intelligent™are trademarks of NeoPoint,
Inc.
T9™Text Input and Tegic™are trademarks of Tegic Communications, Inc.
Phone.com™is a trademark of Phone.com, Inc.
All other trademarks are the property of their owners.
Getting Technical Support
You can contact NeoPoint Technical Support via e-mail at:
[e-mail]
NeoPoint, Inc.
4225 Executive Square, Suite 600
La Jolla, California 92037

NeoPoint 1600 User’s Guide iii
FCC & Industry Canada Regulatory Compliance
The NeoPoint phone is approved for use with CDMA and AMPS networks. This device
complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Your wireless hand-held portable telephone is a low power radio transmitter and receiver. When
it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, the
Federal Communications Commission (FCC) adopted RF exposure guidelines with safety
levels for hand-held wireless phones. Those guidelines are consistent with safety standards
previously set by both U.S. and international standards bodies: American National Standard
Institute (ANSI), National Council of Radiation Protection and Measurements (NCRP), and
International Commission on Non-Ionizing Radiation Protection (ICNRP). Those standards
were based on comprehensive and periodic evaluations of the relevant scientific literature. The
design of your phone complies with the FCC guidelines and applicable standards.
Important: Read “Safety” on page xvii prior to using your NeoPoint phone.
WARNING: You should only use the manufacturer specified
hands-free kit with the NeoPoint phone away from your body (not
in your pocket); or use it with the handset in the manufacturer
specified leather case. For body worn operations, third party
hands-free accessories that have not been SAR tested may not
comply with FCC RF exposure limits and should not be used.

iv NeoPoint 1600 User’s Guide

NeoPoint 1600 User’s Guide v
Table of Contents
About This Manual..............................................................................ii
Document Number..............................................................................ii
Copyrights and Trademarks................................................................ii
Getting Technical Support ..................................................................ii
FCC & Industry Canada Regulatory Compliance..............................iii
Table of Contents........................................................................... v
Preface.........................................................................................xiii
Daily Applications of Your NeoPoint 1600.....................................xiii
Overview of This Manual ................................................................xiv
Dual-Mode ........................................................................................xv
About CDMA....................................................................................xv
Signal Strength and Phone Performance....................................xv
CDMA Advantages...................................................................xvi
Safety...............................................................................................xvii
Did You Know.................................................................................xix
Chapter 1: Getting Started........................................................... 1
Overview.............................................................................................1
Battery Installation and Charging .......................................................2
Inserting Your Battery .................................................................2
Charging Your Battery.................................................................4
NeoPoint Phone Description...............................................................5
Key Functions..............................................................................6
End/Power Key.....................................................................6
Volume/Scrolling Keys.........................................................6

vi NeoPoint 1600 User’s Guide
Navigator Key ...................................................................... 6
Soft Keys 1 & 2.................................................................... 7
Main/Menu and Back Keys.................................................. 7
SEND and CLR Keys........................................................... 7
SHIFT, NEXT, and SPACE Keys........................................ 8
Display Screen............................................................................. 9
Main and Menu Screens ............................................................ 10
Onscreen Icons........................................................................... 11
Entering Text, Number, and Symbol Characters....................... 13
ALPHA/alpha Mode........................................................... 13
T9 Mode ............................................................................. 14
NUM Mode ........................................................................ 15
SYM Mode and Special Characters ................................... 15
Basic NeoPoint Operation................................................................. 16
Main Screen............................................................................... 16
Menu Screen.............................................................................. 18
Menu Applications..................................................................... 19
Making a Call... ......................................................................... 20
From the Main Screen ........................................................ 20
4-Digit Dialing.................................................................... 21
Answering a Call................................................................ 21
Ending a Call...................................................................... 22
Redialing............................................................................. 22
Making a Three-Way Call.................................................. 22
Call Waiting........................................................................ 23
Chapter 2: NeoPoint Menu Applications...................................25
Overview........................................................................................... 25
Menu Screen ..................................................................................... 25
Inbox ................................................................................................. 26
Call History....................................................................................... 27
Contacts............................................................................................. 28
Schedule............................................................................................ 28
To Do ................................................................................................ 29
MiniBrowser..................................................................................... 30
Sync................................................................................................... 30
Preferences........................................................................................ 31

Table of Contents
NeoPoint 1600 User’s Guide vii
Ringer Type................................................................................31
Volume .......................................................................................31
Key Beep ....................................................................................32
Alerts...........................................................................................32
Main Screen................................................................................33
Display........................................................................................33
Security.......................................................................................34
General........................................................................................35
Banner.........................................................................................36
More...................................................................................................36
HotKeys......................................................................................37
Services.......................................................................................37
Call Timers .................................................................................38
Clock Setting ..............................................................................38
Info..............................................................................................39
Chapter 3: Syncing Your NeoPoint Phone................................41
Overview............................................................................................41
Syncing the Phone with Your PC ......................................................42
Chapter 4: Using Your NeoPoint Phone....................................47
Overview............................................................................................47
Making a Call.....................................................................................47
From the Main Screen ................................................................47
4-Digit Dialing............................................................................47
Answering a Call ...............................................................................48
Ending a Call .....................................................................................48
Redialing............................................................................................49
Making a Three-Way Call .................................................................49
Call Waiting.......................................................................................49
Disabling Call Waiting ......................................................................50
Muting/Unmuting a Call.............................................................50
Using Quick Mode.............................................................................51
Enabling Keyguard.....................................................................51
Answering a Call With Keyguard Active...................................51
Disabling Keyguard....................................................................51
Locking the Phone......................................................................52

viii NeoPoint 1600 User’s Guide
Unlocking the Phone.................................................................. 52
Changing the Phone Mode......................................................... 52
Changing the Incoming Mode................................................... 53
Changing the Incoming Mode to Receive Data ................. 53
Changing the Incoming Mode to Receive a Fax ................ 53
Changing the Incoming Mode to Normal Voice Calls....... 54
Using Inbox....................................................................................... 54
Retrieving Voicemail Messages ................................................ 54
Deleting Voicemail Listings...................................................... 54
Viewing Text Messages............................................................. 55
Locking Text Messages............................................................. 55
Making a Call From a Text Message......................................... 55
Saving a Number From a Text Message.................................... 56
Deleting Text Messages............................................................. 56
Using Call History ............................................................................ 57
Making a Call From Call History.............................................. 57
Saving a Number From Call History to Contacts...................... 57
Deleting a Number..................................................................... 58
Using Contacts.................................................................................. 58
Creating a New Contact Entry................................................... 58
Making a Call From Contacts.................................................... 58
Editing an Entry in Contacts...................................................... 59
Deleting an Entry in Contacts.................................................... 59
Looking Up a Name................................................................... 59
Using Schedule ................................................................................. 60
Creating a Schedule Entry ......................................................... 60
Making a Call in Schedule......................................................... 60
Editing an Event in Schedule..................................................... 60
Deleting an Event in Schedule................................................... 61
Using To Do...................................................................................... 61
Creating a To Do Entry.............................................................. 61
Making a Call From To Do ....................................................... 61
Editing a To Do Entry................................................................ 62
Deleting a To Do Entry.............................................................. 62
Using MiniBrowser........................................................................... 62
Using Sync........................................................................................ 62

Table of Contents
NeoPoint 1600 User’s Guide ix
Using Preferences ..............................................................................63
Changing the Ringer Type..........................................................63
Changing the Volume Levels/Setting Phone to Vibrate Mode ..63
Key Beep ....................................................................................63
Setting the Alerts ........................................................................64
Deleting Your Phone Number from the Main Screen................64
Changing the Time Format.........................................................64
Controlling the Next Event Display from the Main Screen .......64
Changing Backlight Settings ......................................................65
Changing the Display Contrast...................................................65
Changing Night Light Settings...................................................66
Changing the Menu Screen to Display List or Icons..................66
Setting Security Options.............................................................66
Enabling/Disabling your Lock Code...................................67
Changing Your Lock Code..................................................67
Analog Mode.......................................................................67
Creating and Editing an Emergency List.............................67
Resetting the Phone to Factory Default Settings.................68
Default Settings...................................................................68
Resetting the Database ........................................................70
Enabling/Disabling Active Flip..................................................70
Enabling/Disabling Anykey Answer..........................................70
Auto Redialing............................................................................71
Setting Sync to Manual or Automatic ........................................71
Enabling/Disabling Screen Save.................................................71
Activating/Deactivating Auto Answer .......................................71
Wakeup Alarm............................................................................72
Net Guard....................................................................................72
Prepend.......................................................................................73
Changing the Banner ..................................................................73
Using More... .....................................................................................73
Creating a HotKey......................................................................73
Viewing the List of HotKeys......................................................74
Using a HotKey ..........................................................................74
Deleting a HotKey......................................................................74
Using Block My CallerID...........................................................74

xNeoPoint 1600 User’s Guide
Forwarding a Call...................................................................... 75
Disabling Call Forwarding ........................................................ 75
Setting Call Timers.................................................................... 75
Chapter 5: NeoPoint Care and Troubleshooting ......................77
Overview........................................................................................... 77
NeoPoint Care................................................................................... 77
Cleaning Instructions ........................................................................ 77
Prior to Cleaning........................................................................ 78
Cleaning Your NeoPoint............................................................ 78
Basic Troubleshooting Techniques................................................... 78
Chapter 6: Accessories.................................................................83
List of NeoPoint Accessories............................................................ 83
SoftSync Station ........................................................................ 84
Travel Charger........................................................................... 85
Desktop Holder.......................................................................... 86
Vehicle Power Adapter.............................................................. 87
Hands-Free Kit........................................................................... 88
SoftSync Cable .......................................................................... 89
SoftSync Plus CD ...................................................................... 90
Leather Case .............................................................................. 91
Handstrap................................................................................... 91
Slim Battery............................................................................... 92
Extended Battery ....................................................................... 92
Appendix A: Using Your NeoPoint Phone as a Modem...........93
Overview........................................................................................... 93
Setting Up Your NeoPoint Modem................................................... 94
Using Your NeoPoint Phone to Access Dial-up Networking........... 95
Using Windows 95/98 ............................................................... 95
Using Windows NT................................................................... 96
Using Your NeoPoint to Receive/Send a Fax................................... 97
Receiving a Fax.................................................................. 98
Sending a Fax ..................................................................... 98
Using Your NeoPoint to Receive/Send a Data File.......................... 99
Receiving a Data File ......................................................... 99
Sending a Data File .......................................................... 100

Table of Contents
NeoPoint 1600 User’s Guide xi
AT Commands.................................................................................100
Appendix B: Using the MiniBrowser.......................................103
Overview..........................................................................................103
How the MiniBrowser System Works.............................................104
Accessing the MiniBrowser.............................................................104
Web Sites.........................................................................................106
Selecting Other Categories From Web Sites Menu..................106
Using Bookmarks ............................................................................107
Creating a Bookmark................................................................107
Going to a Bookmark................................................................107
Deleting a Bookmark................................................................107
Index............................................................................................109

xii NeoPoint 1600 User’s Guide

NeoPoint 1600 User’s Guide xiii
Preface
Daily Applications of Your NeoPoint 1600
Congratulations! Your new NeoPoint 1600 is going to change the way you
communicate. NeoPoint: a smart, simple solution to your active life style.
NeoPoint 1600 is a compact, lightweight personal communications system with
added features for the person on the go. More than just a mobile phone, the NeoPoint
1600 phone allows you to:
• Access your e-mail, voicemail, and text messages
• Experience greater coverage as this dual-mode phone supports both analog and
digital modes
• Track your outgoing and incoming calls for future reference or call back
• Schedule and organize names and numbers (referred to as contacts)
• Track appointments and meetings (keep your schedule everywhere you go)
• Go on-line through the MiniBrowser (depending on your carrier service - surf the
web, get e-mails, stock quotes, etc.)
• Transfer contacts, schedule, and to do data between your PC and NeoPoint 1600
phone
• Use your NeoPoint 1600 as a wireless modem to send or receive faxes with your
laptop computer.
These are just a few of the many features available with your NeoPoint 1600 mobile
phone - all without a bulky appointment book or a personal digital assistant.
NeoPoint - your new point of communication.

xiv NeoPoint 1600 User’s Guide
Overview of This Manual
This manual is intended for use with the NeoPoint 1600 phone. The following table
lists each chapter with a brief description.
Chapter Title Description
Chapter 1: Getting
Started Provides a quick start checklist and a brief introduction that helps you get started using your NeoPoint 1600 phone.
Chapter 2: NeoPoint
Menu Applications Provides a brief overview of the NeoPoint 1600 menus and features.
Chapter 3: Syncing
Your NeoPoint Phone Provides information on how to install the SoftSync software, connect the NeoPoint phone to your PC, and how
to transfer or sync your data files.
Chapter 4: Using Your
NeoPoint Phone Contains task-oriented features and functionality of the phone. For example: how to place a call, how to use your
inbox , etc.
Chapter 5: NeoPoint
Care and
Troubleshooting
Guides you step-by-step on troubleshooting common
problems you may experience while using your phone. It
also includes service information for your NeoPoint phone.
Chapter 6:
Accessories Provides information on optional accessories for your NeoPoint phone.
Appendix A: Using
Your NeoPoint Phone
as a Modem
Provides information on how to setup, send, and receive data
and fax calls your NeoPoint (wireless modem) phone.
Appendix B: Using the
MiniBrowser Provides information on how to send/receive e-mail, search the web for sites/services, and make bookmarks using the
MiniBrowser feature of your NeoPoint phone.

Preface
NeoPoint 1600 User’s Guide xv
Dual-Mode
The NeoPoint 1600 is a cellular band, dual-mode wireless phone, compatible with
both digital (CDMA) and analog (AMPS) networks operating at 800MHz.
The term dual-mode represents the ability of your NeoPoint 1600 to transmit and
receive signals from both analog and digital cellular phone systems.
The benefits of having a dual-mode phone include being able to use your phone when
traveling in an area where CDMA digital service is not yet activated. Your NeoPoint
1600 phone will automatically find analog service, allowing your call to be
processed.
About CDMA...
Code division multiple access (CDMA) is the type of digital wireless transmission
that the NeoPoint phone employs. The following sections provide information on
CDMA performance and advantages. These sections are designed to help you
understand how to better use your NeoPoint phone.
Signal Strength and Phone Performance
Like other portable wireless phones, signal strength is affected by the surrounding
environment of the user. Buildings, parking garages, elevators, and basements are
some examples of structures that reduce signal strength. Problems initializing a call,
muting of the audio during a call, or a call drop are signs of low signal strength.
Moving toward a window (if indoors) or open space (if outside) and extending the
antenna fully are ways to optimize signal strength. Traveling in a vehicle through
varying terrain, tunnels, or near tall buildings may also cause rapid changes in signal
strength.

xvi NeoPoint 1600 User’s Guide
CDMA Advantages
Security Each conversation is digitized and encoded with a separate
assigned key to help prevent eavesdropping.
Voice Clarity Uses digital voice coding techniques to enhance quality and
reduce background noise.
Lower Average Using sophisticated power control, the phone transmits the
Transmit Power minimum power required to communicate with the base
station and actually idles in between spoken words. This
results in much lower average power radiating from the
antenna than other technologies.
Increased System Provides 3-10 times the capacity compared to other
Capacity technologies. This results in fewer dropped calls and system
busy signals for the user.
Digital Services Allows user new services including caller ID, data and fax,
text messaging, and simultaneous voice and data.

Preface
NeoPoint 1600 User’s Guide xvii
Safety
Important!
Read these safety guidelines prior to using your phone. Failure to follow
these rules and guidelines may be dangerous and illegal.
Road Safety Information
Do not use a hand-held telephone while driving a vehicle. Talking on the
phone while driving is dangerous and illegal in some places. If using a
hand-held phone, park the vehicle before conversing. Remember - road
safety always comes first!
If you must drive and use your digital wireless phone, purchase and install
the Hands-Free Kit accessory. For more information on the Hands-Free
Kit, refer to “Hands-Free Kit” on page 88.
Aircraft Safety Information
Power down your phone prior to boarding an aircraft. Sending and
receiving calls on your phone on an aircraft is prohibited by U.S. law.
Using a wireless telephone in an aircraft may interfere with aircraft radio
communication or navigation equipment, and disrupt the wireless
telephone network. When boarding an aircraft, use the “Power Off” setting
in Quick Mode and press Select (Soft Key 1) to power down your
NeoPoint phone.
Hospital & Medical Safety Information
Power down your phone prior to entering hospitals, healthcare facilities, or
when near medical equipment. Operating any radio transmitting
equipment, including digital wireless phones, may interfere with RF-
sensitive medical devices. Follow all posted regulations while in hospitals
and health care facilities regarding the use of your phone.

xviii NeoPoint 1600 User’s Guide
Blasting and Refueling Safety Information
Do not use your phone near a blasting site. Power down your phone when
in any area with a potentially explosive atmosphere. Radio transmissions in
such areas could cause an explosion or fire, resulting in bodily injury or
even death. Obey all posted signs and instructions regarding the use of
wireless phone usage.
Observe restrictions on the use of radio equipment in fuel depots (fuel
storage and distribution areas), chemical plants or where blasting
operations are in progress.
Interference Safety Information
All mobile phones are subject to radio frequency interference that may
affect the performance of your phone. Your digital wireless phone is a low
power radio transmitter and receiver. The design of your phone complies
with the FCC guidelines and applicable standards.
Never rely solely on your phone for essential communications (e.g.,
medical emergencies). You must be in a service area with adequate signal
strength to use the phone. Emergency calls may not be possible on all
wireless phone networks or when certain network services and/or phone
features are in use. Check with your local service provider(s).
Service Safety Information
Only qualified service personnel are authorized to repair your digital
wireless phone and equipment. Use only approved accessories and
batteries. Refer to "Chapter 5: NeoPoint Care and Troubleshooting" on
page 77 for more information.

Preface
NeoPoint 1600 User’s Guide xix
Did You Know...
This chapter is designed to helpmaximize using your NeoPoint phone. The following
list of NeoPoint features may help to improve your knowledge and understanding of
your NeoPoint phone and how to make it your new point of communication.
Did you know... you can send a call to voicemail instead of answering the call?
There are two methods for sending calls to voicemail: Screening calls and
redirecting all calls.
Screening calls allows you to view the incoming number and choose whether
you want to answer the call or ignore the call. If you select Ignore (Soft Key 2),
the call is routed to your voicemail. Refer to “Answering a Call” on page 48 for
more information.
Redirecting all calls allows you to redirect or forward all of your calls to your
voicemail.
Did you know... you can answer your phone without opening the flip?
By setting the phone to “Any Key Answer,” you can press any key, e.g.,
Navigator, Soft key 1, Menu, or Back keys to answer the phone. Refer to
“Enabling/Disabling Anykey Answer” on page 70 for more information.
Did you know... you can prevent your phone from ringing while in a meeting, etc.,
without powering off your phone?
You can set your phone to “Silent” mode and no audible sounds will be heard.
However, your indicator light at the top of your phone will flash and the display
screen will display that you have an incoming call. Refer to “Changing the Phone
Mode” on page 52 for more information.
Did you know... your NeoPoint 1600 phone notifies you when you have a new
voicemail, e-mail or text message?
When you have a new message, your NeoPoint 1600 phone will ring, display an
on-screen message stating that you have a new voicemail/e-mail/text message, and
display a small icon at the top of the main screen. There are three icons for
incoming messages:
Voicemail
E-mail
Text Message
Simply select Inbox and select the message you want to retrieve. Refer to “Using
Inbox” on page 54 for more information.

xx NeoPoint 1600 User’s Guide
Did you know... your NeoPoint 1600 phone can tell you who is calling?
Once you have created a contact in your NeoPoint 1600 phone, every time that
person calls you, their name and number will be displayed. Refer to “Using
Contacts” on page 58 for more information.
Did you know... you can program your NeoPoint 1600 phone to make a call by
pushing a button?
Your NeoPoint 1600 phone allows you to create a HotKey that can place a call to
whomever you choose. After creating your HotKey, the command is stored in
memory and can be used whenever you want to place a call. Refer to “Creating a
HotKey” on page 73 and “Using a HotKey” on page 74 for more information.
Did you know... you can lock your NeoPoint 1600 phone so that no one can use
your phone (except to call numbers on your Emergency List)?
By using the Locking the Phone feature in Quick Mode, you can lock the phone so
that no unauthorized use of your phone is allowed. This prevents anyone from
making calls, accessing information on your phone, including contacts,
appointments, etc., except to place outgoing calls to numbers on your
Emergency List. Refer to “Locking the Phone” on page 52 for more information.
Creating an Emergency List allows anyone to place a call to a number on your list
when your phone is locked. Your Emergency List can have up to four numbers.
These numbers can include: police, fire department, your home, etc. Refer to
“Creating and Editing an Emergency List” on page 67 for more information.
Did you know... you can set your NeoPoint 1600 phone not to transmit nor receive
carrier wireless signals?
Your NeoPoint 1600 phone has a mode that allows it to function solely as a
personal digital assistant (PDA). PDA mode blocks the phone from making or
receiving any type of signal and forwards all calls to voicemail. This allows you to
work on your contacts, schedule and notes in areas where cellular calls are not
permitted. For more information on setting your NeoPoint 1600 phone to PDA
Mode, refer to “Changing the Phone Mode” on page 52. Obey all applicable
cellular laws.