Neptune Technology R450 Product manual

R450™ Rack Mount Data Collector
Installation and Maintenance Guide

R450™ Rack Mount Data Collector
Installation and Maintenance Guide

Copyright
This manual is an unpublished work and contains the trade secrets and
confidential information of Neptune Technology Group Inc., which are
not to be divulged to third parties and may not be reproduced or
transmitted in whole or part, in any form or by any means, electronic or
mechanical for any purpose, without the express written permission of
Neptune Technology Group Inc. All rights to designs or inventions
disclosed herein, including the right to manufacture, are reserved to
Neptune Technology Group Inc.
Neptune engages in ongoing research and development to improve
and enhance its products. Therefore, Neptune reserves the right to
change product or system specifications without notice.
Trademarks Used in this Manual
R450 Rack Mount Data Collector is a trademark of Neptune Technology
Group Inc. R450 is a trademark of Neptune Technology Group Inc. N_
SIGHT is a registered trademark of Neptune Technology Group Inc.
R450 System is a trademark of Neptune Technology Group Inc. Other
brands or product names are the trademarks or registered trademarks
of their respective holders.
FCCNotice
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
lReorient or relocate the receiving antenna.
lIncrease the separation between the equipment and receiver.
lConnect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
lConsult the dealer or an experienced radio / TV technician for help.
RF Exposure Information
This equipment complies with the FCC RF radiation requirements for
uncontrolled environments. To maintain compliance with these
requirements, the antenna and any radiating elements should be
installed to ensure that a minimum separation distance of 100 cm is
maintained from the general population.
CAUTION: Changes or modifications not expressly approved by
Neptune Technology Group could void the user's authority to
operate the equipment.
Industry Canada
This Class B digital apparatus meets all requirements of the Canadian
Interference Causing Equipment Regulations. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Cet appareillage numérique de la classe B répond à toutes les
exigences de l'interférence canadienne causant des règlements
d'équipement. L'opération est sujette aux deux conditions suivantes:
(1) ce dispositif peut ne pas causer l'interférence nocive, et (2) ce
dispositif doit accepter n'importe quelle interférence reçue, y compris
l'interférence qui peut causer l'opération peu désirée.

Professional Installation
In accordance with Section 15.203 of the FCC rules and regulations, the
R450 Rack Mount Data Collector must be professionally installed.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate
the equipment.
Important Safety Precautions
Review the following precautionary measures prior to installation.
CAUTION: Refer installation and service to qualified service personnel
only.
lReview the following precautionary measures prior to installation.
Connections to the AC mains must be performed by a licensed
electrician. No user-installable parts inside.
lInstallation must be done in accordance with the instructions
contained in this manual.
lInstallation must be done in accordance with the National Electrical
Code (NEC), NFPA 70 or Canadian Electrical Code (CEC), CSA C22.2,
No. 1.
lIn particular, installation must be done in accordance with NEC
Article 810 or CEC Section 54.
lThis unit is not intended to be powered directly from the Main
Distribution System.
WARNING: Risk of explosion if UPS battery is replaced by an incorrect
type. Dispose of used batteries according to the manufacturer's
instructions.

Installations that Require Digging
If the installation requires digging, review the following warning.
WARNING: If the installation site requires digging, survey the area for
concealed hazards. Call 811, the Call Before You Dig phone center,
before proceeding. Be sure to locate any electric, natural gas, and
water lines as well as cable and phone lines. In some states and
jurisdictions, it is the law. Most state laws require at least two to three
full work day's notice.
Antenna Alert
If installing or removing an antenna, review the following warnings.
WARNING: Antenna contact with high voltage wires can result in
death. Watch for overhead electric power lines when erecting the
antenna and mast. For proper installation and grounding of the
antenna, please refer to National Electrical Code (NEC) Article 810
and Canadian Electrical Code (CEC) Section 54.
WARNING: Do not mount antennas on utility poles, electric service
masts, or other structures carrying electric light or power wires.
Outdoor antennas and coaxial cables must maintain clearance of at
least 2 feet (0.6 m) from power or light wires carrying 250V or less, or
at least 10 feet (3.0 m) from power wires carrying more than 250V
per NEC Article 810 and CEC Section 54.

R450™ Rack Mount Data Collector
Installation and Maintenance Guide
Literature No. IMR450 RMDC 08.18
Part No. 12835-002
Neptune Technology Group Inc.
1600 Alabama Highway 229
Tallassee, AL 36078
Tel: [phone]
Fax: [phone]
Copyright © 2003 - 2018
Neptune Technology Group Inc.
All Rights Reserved

Contents
Chapter 1: Product Description 1
General Product Overview 1
Before you Begin 2
Two Versions of RMDC Installation 2
Determining How to Install the RMDC 3
Mounting Components 3
Wall Mount 3
Poleor H-Frame Installation 4
Optimizing System Performance 5
Optimizing the Performance of a New System 5
Proper Operation 5
Maintaining the Performance of the R450 System 7
RMDC Components 7
Cellular Modem 7
Ethernet 9
Chapter 2: General Installation Guidelines 11
RMDC Specifications 11
Electrical Specifications 11
Environmental Conditions 11
Mechanical Specifications 11
RMDCFootprint 11
Storage 12
Unpacking 12
RMDC Installation Kits 12
Tools and Materials 13
R450 MIU and Magnet 14
Chapter 3: Installing theR450™RMDC 15
Mounting the RMDC to a Pole or H-Frame 15
Locating the Site 15
R450™Rack Mount Data Collector Installation and Maintenance Guide vii

Mounting Recommendations 15
Mounting Hardware Recommendations 16
Attaching Cables for the RMDC 17
Attaching the RF 450 MHz Antenna Cable 17
Connecting the Ground Wire 18
Mounting the Cellular Antenna 19
Attaching the Power Plug to the RMDC 21
Weatherizing the Cable Connections 21
Installing a Wall Mount System 23
Mounting the RMDC to a Wall 23
Connecting Antenna Cables to the RMDC 25
Mounting the Cellular Antenna 25
Mounting Hardware 26
Connecting the Ethernet Cable 26
Connecting the Cables to the RMDC 28
Activating the RMDC 29
Configuring the Cellular Modem 29
Selecting the Carrier 30
CDMA Settings (Provisioning) Verizon subscribers: 31
GSM Settings (SIMCard Acceptance): 31
Configuration Complete 31
Configuring the Collector with the USB Flash Drive 32
Completing the Installation 33
Testing the Connections 33
Field Service Tool 34
Swiping the MIU 34
If You Do Not Receive an Email 35
Securing the RMDC 36
viii R450™Rack Mount Data Collector Installation and Maintenance Guide
Contents

R450™Rack Mount Data Collector Installation and Maintenance Guide ix
Chapter 4: Uninterruptible Power Supply 37
UPSSpecifications 38
Input 38
Output 38
Battery 39
Physical 39
Safety 39
Environmental 39
Checklists 40
UPSSafety Checklists 40
Battery Safety Checklist 41
Site Preparation Warnings 42
Grounding 42
Branch Circuit Breaker Protection 43
Disconnects 43
Mounting the UPS 43
Wall Mounting 44
Pole Mounting 44
Connecting the UPS 45
Tools and Materials Required 45
Procedure 46
Wiring the Input and Output Connectors 46
Installing and Wiring the UPS 46
Powering On the UPS 47
Servicing the UPS 47
Checking UPS Status LEDs 47
Checkup Complete 49
Chapter 5: Troubleshooting 51
Equipment Required 51
PC Notebook Configuration 52
Potential RMDCProblems 52
Contents

Multiple RMDC Not Syncing with Host Database 52
Storm Damage Affecting Multiple Sites 52
First Steps 52
Initial Site Activities 53
Checking the General Health of Each Module 53
CPU Board Power and Activity Visual Check 53
Radio Power Visual Check 55
Checking the Backhaul Modem Power and Connectivity 56
CalAmp Vanguard Modem Visual Check 56
Additional Detail Checks 57
Verify Main Power 57
Verifying Switched DC Power 58
Verifying Cellular Modem Power 59
Verifying Connectivity 59
CalAmp Vanguard Modem 59
Ethernet 60
Verifying Radio and NTGModem Functionality Using the MIU 60
RMDC is Syncing but Not Supplying MIU Data 61
Initial Observations 61
Radio Transmits but ALM Indicator Flashes 61
Measuring the VSWR 61
The Radio Never Transmits 62
Reduction in Amount of Data Collected 63
Contacting Customer Support 64
By Phone 64
By Fax 64
By Email 64
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Contents

R450™Rack Mount Data Collector Installation and Maintenance Guide xi
Appendix A: RF Antenna Installation 65
RF Antenna Overview 65
Mounting the Antenna 65
Mounting the Antenna Mast 66
Site Recommendations 66
Feed Line and Antenna Recommendations 67
Feed Line 67
Feed Line Requirements 67
Cable Guidelines 68
Neptune Part Numbers 69
Antenna 70
Requirements 71
System Certification 71
Power Measurement 72
Coax Cable Loss 75
VSWRCalculation 76
Using a Wattmeter and a Handheld 450MHz Radio 77
Using the AEA 140-525 Antenna Analyzer 78
Taking the Reading and Calculating VSWR 78
General Installation Guidelines 79
Unpacking 79
RF Antenna Installation Kit 79
Tools and Materials 80
Installing the RF Antenna 81
Mounting the RF 450 MHz Antenna 81
Mounting the Antenna Mast to the Building 82
Attaching the RF 450 MHz Antenna Cable 83
Weatherizing the Cable Connections 84
Troubleshooting the RF Antenna 84
Equipment Required 84
Testing the RF Antenna 85
Contents

Appendix B: USB Flash Drive Configuration for RMDC 87
Overview 87
Creating a Collector 87
Searching for Collectors 87
Creating a New Collector 89
Editing Collector Information 92
Deleting a Collector 92
Building a USB Drive for Collector Configuration 93
Appendix C: Ethernet Termination 95
RJ-45 Straight-Through Ethernet Cable 95
RJ-45 Crossover Ethernet Cable 95
Determining if You Need a Crossover Cable 96
Appendix D: Cellular Antenna Coax Cable 97
Cellular Antenna Coax Cable Recommendations 97
Appendix E: Strut Clamp Recommendations 99
Glossary 101
Index 107
xii R450™Rack Mount Data Collector Installation and Maintenance Guide
Contents

Figures
Figure 1 – R450™ Rack Mount Data Collector 1
Figure 2 – Wall-Mount Installation 3
Figure 3 – Pole Installation 4
Figure 4 – R450 Rack Mount Data Collector 12
Figure 5 – RF 450 MHz Antenna 12
Figure 6 – R450 Rack Mount Data Collector 15
Figure 7 – RF 450 MHz Antenna Connection 17
Figure 8 – Antenna Connections 17
Figure 9 – Ground Wire 18
Figure 10 – Items for Cellular Antenna 19
Figure 11 – Attaching the Cellular Antenna 19
Figure 12 – Tighten Bolt for Cellular Antenna 20
Figure 13 – Cable to Cellular Antenna 20
Figure 14 – Cellular Antenna Connection at Base 20
Figure 15 – Weatherizing Connections 21
Figure 16 – Weatherizing the BaseConnection 22
Figure 17 – Weatherizing the AntennaConnection 22
Figure 18 – RMDC Mounted on Wall 24
Figure 19 – Adding Cables to the RMDC 25
Figure 20 – Ethernet Port Connection 26
Figure 21 – Feed-Through Assembly 27
Figure 22 – RJ45 Ethernet Plug 27
Figure 23 – Ethernet Plug Terminated 27
Figure 24 – Ethernet Plug Receptacle 27
Figure 25 – Connecting the RMDC 28
Figure 26 – Main Breaker Switch 29
Figure 27 – Modem in R450 RMDC 29
Figure 28 – Vanguard Modem Back Panel 30
R450™Rack Mount Data Collector Installation and Maintenance Guide xiii

Figure 29 – USB Port on CPU Board 32
Figure 30 – Collector's Internal Power Supply LEDs 32
Figure 31 – Activating the MIU 34
Figure 32 – Email Sent from RMDC 35
Figure 33 – Radio TXLight 35
Figure 34 – Unit Door Locks 36
Figure 35 – Outdoor UPS (Closed) 37
Figure 36 – Outdoor UPS (Cover Removed) 37
Figure 37 – Strut Channel or Wall Mounting 44
Figure 38 – Pole Mounting Straps 44
Figure 39 – Wire Input and Output Connectors 46
Figure 40 – RMDC Power Plug 47
Figure 41 – LEDs Above CPU 54
Figure 42 – Ethernet Status LEDs 55
Figure 43 – Radio LEDs 55
Figure 44 – Modem Indicator LEDs 56
Figure 45 – Radio Modem Power Front Panel Connector 57
Figure 46 – RMDC Power Supply 58
Figure 47 – Radio Modem Power Front Panel Connector 58
Figure 48 – Vanguard Modem Power Connector 59
Figure 49 – CalAmp Vanguard Modem with RSSI LED 59
Figure 50 – NTG Modem Status LEDs 60
Figure 51 – Standoff Mounting Bracket 80
Figure 52 – RF 450 MHz Antenna 80
Figure 53 – RF 450 MHz Antenna to be Mounted 82
Figure 54 – Securing the Pole Bracket 82
Figure 55 – Lining Up Second Bracket 83
Figure 56 – RF 450 MHz Antenna Connection 83
Figure 57 – Weatherizing the RF Antenna Connection 84
xiv R450™Rack Mount Data Collector Installation and Maintenance Guide
Figures

R450™Rack Mount Data Collector Installation and Maintenance Guide xv
Figure 58 – Collector Search 87
Figure 59 – Collector Search Results 88
Figure 60 – Create a New Collector Window 89
Figure 61 – Collector Network Setting Tab 91
Figure 62 – Delete Confirmation Dialog Box 92
Figure 63 – Save USB Build 93
Figure 64 – Thumb Drive Created 93
Figure 65 – Straight-Through Ethernet Cable 95
Figure 66 – RJ-45 Crossover Ethernet Cable 95
Figures

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xvi R450™Rack Mount Data Collector Installation and Maintenance Guide
Figures

Tables
Table 1 – R450™ RMDC Cellular Modem Components List (P/N 12799-800) 8
Table 2 – R450™ RMDC Ethernet Components List 9
Table 3 – Electrical Specifications 11
Table 4 – Environmental Conditions 11
Table 5 – Recommended Tools and Materials 13
Table 6 – R450 RMDC Pole Mounting Hardware Recommendations 16
Table 7 – Installing a Wall Mount System 23
Table 8 – R450 RMDC Wall Mounting Hardware Recommendations 24
Table 9 – Lights on the CPU Board 33
Table 10 – Radio Tx Light - Identify Problem 35
Table 11 – UPS Specifications 38
Table 12 – Input Specifications 38
Table 13 – Output Specifications 38
Table 14 – Battery Specifications 39
Table 15 – Physical Specifications 39
Table 16 – Safety Specifications 39
Table 17 – Environmental Specifications 39
Table 18 – UPS Safety Checklist 40
Table 19 – Battery Safety Checklist 41
Table 20 – RMDC Does not Power Up 48
Table 21 – UPS Status LEDs 48
Table 22 – Verify UPS is Producing Correct Voltage 49
Table 23 – Visual Check Modem RSSI and SVC LEDs 56
Table 24 – Modem Status LEDs 57
Table 25 – Material Needed for Cable Installation 68
Table 26 – Neptune Part Numbers for Cable 69
Table 27 – Connectors and Accessories 69
Table 28 – Antenna Specifications 70
R450™Rack Mount Data Collector Installation and Maintenance Guide xvii

Table 29 – Power Measurement to Return Loss and VSWR Conversion Table -Part I 72
Table 30 – Power Measurement to Return Loss and VSWR Conversion Table -Part II 73
Table 31 – Coax Cable Loss Table 75
Table 32 – Recommended Tools and Materials 80
Table 33 – Collector Details 90
Table 34 – Collector Network Settings 91
Table 35 – Cable Color Code Table 96
Table 36 – Coax Cable Recommendations for Cellular Antenna 97
Table 37 – Recommended Stainless Steel Strut Clamps 99
xviii R450™Rack Mount Data Collector Installation and Maintenance Guide
Tables