NETGEAR ReadyNAS OS 6 RR2312 User manual

ReadyNAS OS 6
RR2312
Rack-Mount Hardware Manual
September 2017
202-11843-01
350 E. Plumeria Drive
San Jose, CA 95134
USA

Support
Thank you for purchasing this NETGEAR product.You can visit www.netgear.com/support to register your
product, get help, access the latest downloads and user manuals, and join our community.We recommend that
you use only official NETGEAR support resources.
Si ce produit est vendu au Canada, vous pouvez accéder àce document en français canadien à
http://downloadcenter.netgear.com/other/.
(If this product is sold in Canada, you can access this document in Canadian French at
http://downloadcenter.netgear.com/other/.)
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
©NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.Any non-NETGEAR
trademarks are used for reference purposes only.
2
ReadyNAS OS 6

Contents
Chapter 1 Getting Started
Additional Documentation......................................................................................6
Setup Location.......................................................................................................6
Supported Operating Systems...............................................................................6
Supported Browsers..............................................................................................7
Diskless Storage System.......................................................................................7
Chapter 2 Installation
Chapter 3 Physical Features
Front Panel...........................................................................................................12
Rear Panel...........................................................................................................13
Chapter 4 Power On and Shut Down
Power On.............................................................................................................16
Preferred Shutdown.............................................................................................16
Forced Shutdown.................................................................................................16
Power State..........................................................................................................16
Boot Menu............................................................................................................17
Chapter 5 Disks
Supported Disks..................................................................................................20
Previously Formatted Disks.................................................................................20
Reformat Previously Formatted Disks.............................................................20
Migrate a Volume.............................................................................................21
Add a Disk............................................................................................................21
Replace a Disk.....................................................................................................23
Chapter 6 Maintenance
Replace the On-Board Battery.............................................................................28
Replace a Fan......................................................................................................28
Replace a Power Supply......................................................................................28
Appendix A Defaults andTechnical Specifications
Factory Default Settings.......................................................................................30
General............................................................................................................30
Physical Dimensions (h x w x d)......................................................................31
Physical Weight...............................................................................................31
Power Consumption........................................................................................31
Electrical..........................................................................................................31
Environmental Requirements..........................................................................31
Certifications...................................................................................................31
3

Safety Warnings...................................................................................................31
Electrical Safety Precautions...............................................................................32
General Safety Precautions.................................................................................32
Rack-Mount Precautions......................................................................................33
4
ReadyNAS OS 6

1
Getting Started
Congratulations on your purchase of a NETGEAR ReadyNAS®storage system.This manual describes the
physical features of the ReadyNAS OS 6 rack-mount storage system.
This chapter contains the following sections:
•Additional Documentation
•Setup Location
•Supported Operating Systems
•Supported Browsers
•Diskless Storage System
For more information about the topics that are covered in this manual, visit the support website
at http://support.netgear.com/product/ReadyNAS-OS6.
Note
5

Additional Documentation
For detailed information about configuring, managing, and using your ReadyNAS storage system, see the
ReadyNAS OS 6 Software Manual, which is available at http://support.netgear.com/product/ReadyNAS-OS6.
For additional product support information, visit http://support.netgear.com/product/ReadyNAS-OS6.
Setup Location
Your ReadyNAS storage system is intended for installation in a restricted access location (dedicated
equipment rooms, service closets, and the like) only.
Keep the following considerations in mind as you install your system:
•Ambient operating temperature. If the system is installed in a closed or multiunit rack assembly, the
ambient operating temperature of the rack environment might be greater than the ambient temperature
of the room.Therefore, consider installing the equipment in an environment compatible with the maximum
rated ambient temperature. See Defaults and Technical Specifications on page 29.
•Reduced airflow.Mount the equipment into a rack so that the amount of airflow required for safe
operation is not compromised.
•Mechanical loading.Mount the equipment into a rack so that a hazardous condition does not arise
due to uneven mechanical loading.
•Circuit overloading. Consider the equipment's connection to the power supply circuitry and the effect
that any possible overloading of circuits might create on overcurrent protection and power supply wiring.
Consider equipment nameplate ratings when addressing this concern.
•Reliable grounding.This product requires reliable grounding to be maintained at all times.To ensure
this, ground the rack itself. Pay particular attention to power supply connections other than the direct
connections to the branch circuit (for example, the use of power strips).
•Clearance. Leave enough clearance in front of the rack (about 25 inches) to enable you to open the
front door completely and in the back of the rack (about 30 inches) to allow for sufficient airflow and
ease in servicing.
Supported Operating Systems
The ReadyNAS storage system is supported on the following systems:
•Microsoft Windows 10 (32 and 64 bit)
•Microsoft Windows 8.1 (32 and 64 bit)
•Microsoft Windows 8 (32 and 64 bit)
•Microsoft Windows 7 (32 and 64 bit)
•Microsoft Server 2012 (64 bit)
•Microsoft Server 2008 R2 (64 bit)
•Apple OS X 10.7 or later
•Linux, UNIX, Solaris
Getting Started
6
ReadyNAS OS 6

•Apple iOS
•Google Android
Supported Browsers
The ReadyNAS local admin page supports the following browsers:
•Microsoft Edge
•Microsoft Internet Explorer 9.0 and later
•Apple Safari, 5.0 and later
•Google Chrome 20 and later
•Mozilla Firefox 14 and later
If you experience difficulty accessing the local admin page or if you notice unexpected behavior, try using
another browser. For more information about the ReadyNAS local admin page, see the ReadyNAS OS 6
Software Manual, which is available at http://support.netgear.com/product/ReadyNAS-OS6.
Diskless Storage System
If you purchased a ReadyNAS storage system without a preinstalled disk drive or drives, you must add at
least one disk to your system before you use the system.You can add a 3.5-inch hard disk drive to an empty
disk bay. For information about how to install a disk, see Add a Disk on page 21.
Use only supported SATA hard disk drives (HDDs) in your ReadyNAS storage system.If you use disks that
are not supported, NETGEAR technical support will not provide assistance.For a list of supported disks,
see the NETGEAR Hardware Compatibility List at http://www.netgear.com/readynas-hcl.
If you are adding a previously formatted disk to your storage system, see the instructions in Previously
Formatted Disks on page 20.
Getting Started
7
ReadyNAS OS 6

2
Installation
Use the rack-mount hardware included with your ReadyNAS storage system to install it in a rack.Read
Rack-Mount Precautions on page 33.
A system with installed drives can weigh more than 80 pounds.To avoid injury or damage
to the equipment, perform the rack-mount installation with appropriate assistance.
Note
Read these instructions in their entirety before you begin.Locate the shipping carton, remove the rack-mounting
kit, and prepare to work with it.
The rack-mounting kit contains two rail assemblies. Each assembly consists of two sections:
•An inner fixed chassis rail that secures directly to the system’s chassis
•An outer fixed rack rail that secures directly to the rack itself
To install the system into a rack:
1. Extend the rail assembly by pulling it outward.
2. Press the release tab and separate the inner rail from the outer assembly.
Getting Started
8
ReadyNAS OS 6

3. Align the inner rails with the mounting post on the chassis and slide the rails to lock them.
M4x4
M4x4
4. Secure the rails to the chassis with two M4x4 screws.
5. Align both the front and back of the outer rails with rack-mounting holes and extend the outer rails until the
rail mounting posts snap into the rack.
Note that the rails are marked FRONT on the ends of the rails that go into the front of the rack.
Getting Started
9
ReadyNAS OS 6

6. Align the rails and push the chassis in until it stops.
7. Pull the rail release forward and finish pushing the chassis into the rack.
8. Screw two M5 bolts through the chassis tabs into the center of the rails.
The rack-mount installation is complete.
Getting Started
10
ReadyNAS OS 6

3
Physical Features
This chapter describes the physical features of the ReadyNAS RR2312. It includes the following sections:
•Front Panel
•Rear Panel
11

Front Panel
The following figure shows the front panel of the ReadyNAS 2312 storage system.
1
Figure 1. Front panel
1. Control panel
The following figure shows the control panel in more detail.
5
1 2 3 4 6
Figure 2. Control panel
1. Reset button
2. LAN LED
3. Health LED
4. UID LED
5. Power LED
6. Power button
You can obtain information about the status of your system by reviewing the front panel indicators that are
listed in the following table.
Table 1. Front panel functions
DescriptionIndicator or Function
Multiple uses in addition to system reset.Reset button
Shows port activity.LAN LED
Physical Features
12
ReadyNAS OS 6

Table 1. Front panel functions (Continued)
DescriptionIndicator or Function
The Health LED indicates these states:
•Solid red.The system needs attention.Use the local admin page to determine the
problem.For more information, see the ReadyNAS OS 6 Software Manual, which
is available at http://support.netgear.com/product/ReadyNAS-OS6.
•Off.The system is healthy.
•Blinking red.The system is entering boot mode.
Health LED
The UID LED indicates these states:
•Solid blue.The system is identified.
•Blinking blue.The system is entering boot mode.
•Off.The system is not identified.
UID LED
The Power LED indicates these states:
•Solid green.The system is powered on.
•Off.The system is powered off.
•Blinking green.The system is entering boot mode.
Power LED
Use the Power button to turn power to the system on or off.Power button
Rear Panel
The following figure shows the rear panel of the storage system.
1 2 3 4 5 6 7
Figure 3. Rear panel
1. Power recepticle
2. PSU fan
3. UID switch
4. UID LED
5. Debug port (use only when directed by NETGEAR Technical Support)
Physical Features
13
ReadyNAS OS 6

6. USB 3.0 ports
7. LAN ports and LEDs
You can obtain information about the status of your system by reviewing the rear panel indicators that are
listed in the following table.
Table 2. Rear panel functions
DescriptionIndicator or Switch
Change the position (toggle) to change whether the UID LED is lit.UID switch
The Unit Identifier (UID) LED indicates these states:
•Solid blue.The system is identified.
•Off.The system is not identified.
This LED is under both manual and software control.
UID LED
Indicates activity on any port.LAN LED
Physical Features
14
ReadyNAS OS 6

4
Power On and Shut Down
This chapter describes how to power on and shut down your system.If you must shut down the system, use
one of the preferred shutdown methods whenever possible.The chapter contains the following sections:
•Power On
•Preferred Shutdown
•Forced Shutdown
•Power State
•Boot Menu
15

Power On
To power on the system:
1. Connect the system to a power supply.
Depending on the system's last power state, the system might power on automatically.
For more information, see Power State on page ?.
Note
2. If necessary, press the Power button on the front panel of the system.
The system powers on.
Preferred Shutdown
You can gracefully shut down your system by using the Power button or the ReadyNAS local admin page.
For information about how to gracefully shut down your system using the ReadyNAS local admin page, see
the ReadyNAS OS 6 Software Manual, which is available at
http://support.netgear.com/product/ReadyNAS-OS6.
To gracefully shut down your system using the Power button:
1. Press the Power button on the front panel of the system.
The Power LED blinks, prompting you to confirm the shutdown.
2. Press the Power button again.
The system shuts down gracefully.
Forced Shutdown
Perform a forced shutdown only if the storage system is not responding.
To perform a forced shutdown:
Press and hold the Power button on the front panel for more than four seconds.
The system shuts down.
Power State
If the power supply is interrupted due to a power failure, the system powers on when the power supply is
restored.
Power On and Shut Down
16
ReadyNAS OS 6

Boot Menu
Use the boot menu to restart or troubleshoot your ReadyNAS storage system.Your storage system provides
the following boot modes:
•Normal. Initiates a normal boot process, just like booting using the Power button.
•Factory default.Initiates a short disk test that takes approximately 5 minutes.After the disk test, a
10-minute time-out period begins.During the 10-minute time-out period, you can choose to power off
the storage system without causing any data loss, and the factory default process is canceled.If you
choose not to power off the storage system, after the 10-minute time-out period, the factory default
process begins.
WARNING:
The factory default reboot process resets the storage system to factory
settings, erases all data, resets all defaults,and reformats the disk to X-RAID.
To start the factory default process immediately, press the Reset button during the
10-minute time-out period.
Note
•OS reinstall.Reinstalls the firmware from the internal flash to the disks.Use the OS reinstall boot mode
when the system crashes and corrupts some configuration files.OS reinstall boot mode also resets
some settings on your storage system, such as Internet protocol settings and the administrator password,
to defaults.
•Tech support. Boots into a low-level diagnostic mode.Use the tech support boot mode only when a
NETGEAR Technical Support representative instructs you to do so.
•Volume read only. Mounts a volume as read-only. Use this option when you are attempting to rescue
data off a disk during a disaster recovery.
•Memory test. Performs a memory test.The pass or fail result is reported using the storage system’s
LEDs.Contact a NETGEAR Technical Support representative to interpret memory test results.
•Test disk. Performs an offline full disk test.This process can take four hours or more, depending on
the size of your disks.Any problems are reported in the system logs, which you can view using the local
admin page.For more information about viewing the system logs, see the ReadyNAS OS 6 Software
Manual, which is available at http://support.netgear.com/product/ReadyNAS-OS6.
To access the boot menu:
1. Power off your system.
2. Press and hold the Reset button.
3. Press the Power button on the front panel of the system.
The system powers on.
4. Continue to press the Reset button until the Power, Health, and UID LEDs are blinking.
It takes approximately one minute for the system to enter boot mode.Note
Power On and Shut Down
17
ReadyNAS OS 6

5. Press and release the Reset button to scroll through the boot menu modes.
The storage system shows the boot mode options using the Power LED, Health LED, and the UID LEDs
on the front panel (for information about LEDs, see Front Panel on page 12), as described in the following
table:
Status IndicatorsBootMode
UID
LED
Health
LED
Power
LED
Description
Power,Health, andUID LEDs
blink.
Boot menu
Health LED is solid red.Normal
UID LED is solid blue.Factory
default
UID LED is solid blue and
Health LED is solid red.
OSreinstall
Power LED is solid green.Tech
support
Power LED is solid green and
Health LED is solid red.
Volume
read only
Power LED is solid green and
UID LED is solid blue.
Memory
test
Power LED is solid green,
Health LED is solid red, and
UID LED is solid blue.
Test disk
Legend:
•Solid:
•Blinking:
•Off:
6. Press and hold the Reset button to confirm your boot menu selection.
The system boots in the selected boot mode.
Power On and Shut Down
18
ReadyNAS OS 6

5
Disks
This chapter describes how to reformat, add, and replace disks in your ReadyNAS OS 6 storage system.
For information about configuring disks on your storage system, see the ReadyNAS OS 6 Software Manual,
which is available at http://support.netgear.com/product/ReadyNAS-OS6.
This chapter includes the following topics:
•Supported Disks
•Previously Formatted Disks
•Add a Disk
•Replace a Disk
Most ReadyNAS systems use disk trays.The RR2312 does not.Note
19

Supported Disks
Use only supported SATA hard disk drives (HDDs) or solid-state drives (SSDs) in your ReadyNAS storage
system. If you use disks that are not supported, NETGEAR Technical Support will not provide assistance.
For a list of supported disks, see the NETGEAR Hardware Compatibility List at
http://www.netgear.com/readynas-hcl.
Previously Formatted Disks
You can use previously formatted disks with your ReadyNAS OS 6 storage system, but you might need to
reformat them or migrate a volume to the new system first.
Previously formatted disks must appear on the NETGEAR Hardware Compatibility List, which is available
at http://www.netgear.com/readynas-hcl.
Reformat Previously Formatted Disks
If you want to use disks that were previously formatted for an operating system other than ReadyNAS OS
6 (for example, Windows or RAIDiator), you must reformat the disks.
If you want to use disks from another ReadyNAS OS 6 storage system, see Migrate aVolume on page 21.
If you try to use previously formatted disks in a system that does not contain any other
disks, the system does not boot and ReadyCLOUD does not discover your device. If
you use RAIDar to discover your device, RAIDar displays a Corrupt Root error
message.
If you try to use previously formatted disks in a system that already contains usable
disks, the system does not reformat or use the previously formatted disks. Any data
on the previously formatted disks remains intact.
Note
The following instructions describe how to reformat previously formatted disks in a ReadyNAS OS 6 system.
This procedure assumes that the system does not contain any other disks.
To reformat previously formatted disks with a diskless ReadyNAS OS 6 system:
1. Gracefully shut down the storage system.
For information about how to gracefully shut down your system, see Preferred Shutdown on page 16.
2. Install the disk.
For more information, see Add a Disk on page 21.
3. Reset the system to its factory default settings.
WARNING:
This process erases all data and reformats all disks into a single X-RAID
volume. If you want to preserve the data on the disks, you must back up the
data to an external drive before using the disks in your ReadyNAS storage
system.
Disks
20
ReadyNAS OS 6