NETGEAR DGN1000 - Wireless-N Router With Built-in DSL... User guide

September 2009
208-10462-02
v1.0
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134
Wireless-N 150 ADSL2+
Modem Router DGN1000
Setup Manual

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©2009 by NETGEAR, Inc. All rights reserved.
Trademarks
NETGEAR and the NETGEAR logo are trademarks of NETGEAR, Inc. Microsoft, Windows, and Windows NT are
registered trademarks of Microsoft Corporation. Other brand and product names are registered trademarks or trademarks
of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to
make changes to the products described in this document without notice.
NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit
layout(s) described herein.

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Contents
Wireless-N 150 ADSL2+ Modem Router DGN1000 Setup Manual
Getting to Know Your Wireless Router
Unpacking Your New Router .............................................................................................1
Hardware Features ............................................................................................................2
Router Front Panel ......................................................................................................2
Router Back Panel ......................................................................................................4
Router Label ................................................................................................................5
Positioning Your Wireless Router ......................................................................................5
Installing Your Wireless Modem Router ............................................................................6
Installing Your Router Using the
Smart Wizard
Using the Smart Wizard .....................................................................................................8
Accessing Your Router After Installation ...........................................................................9
Upgrading the Router Firmware ......................................................................................10
Installing Your Router Manually
(Advanced, Mac, and Linux Users)
Understanding ADSL Microfilters ....................................................................................12
ADSL Microfilter ........................................................................................................12
ADSL Microfilter with Built-In Splitter ........................................................................12
Connecting Your Wireless Modem Router ......................................................................13
Verifying Your Connection ...............................................................................................16
Setting Up Your Router for Internet Access ....................................................................17
Configuring Your Wireless Network
Setting Your SSID and Wireless Security ........................................................................20
Using Push 'N' Connect (WPS) to Add Wireless Devices ...............................................21
Troubleshooting
Basic Functioning ............................................................................................................23
Power LED Not On ....................................................................................................24

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Power LED is Red .....................................................................................................24
LAN or Internet Port LEDs Not On ............................................................................24
Troubleshooting the Web Configuration Interface ...........................................................25
Troubleshooting the ISP Connection ...............................................................................26
ADSL link ..................................................................................................................26
Obtaining an Internet IP Address ..............................................................................27
Troubleshooting PPPoE or PPPoA ...........................................................................28
Troubleshooting Internet Browsing ...........................................................................28
Troubleshooting a TCP/IP Network Using the Ping Utility ...............................................29
Testing the LAN Path to Your Router ........................................................................29
Testing the Path from Your Computer to a Remote Device ......................................30
Restoring the Default Configuration and Password .........................................................30
Technical Specifications
General Specifications .....................................................................................................31
Default Configuration .......................................................................................................32
Related Documents
Registration and Certifications

Getting to Know Your Wireless Router 1
Getting to Know Your Wireless Router
Congratulations on your purchase of a NETGEAR® high-speed wireless router, the Wireless-N
150 ADSL2+ Modem Router.
Before you begin installing your router, check the package contents (see “Unpacking Your New
Router” on page 1). Become familiar with the front and back panels of your router—especially the
LEDs—and the important information on the router label (see “Hardware Features” on page 2).
Then, read the section on “Positioning Your Wireless Router” on page 5 to ensure that you have
selected the best location to install your router.
This chapter describes how to set up the wireless modem router on your Local Area Network
(LAN) and connect to the Internet. It describes how to set up your wireless modem router for
Internet access and configure basic wireless connectivity.
Unpacking Your New Router
Your router should contain the following items:
• Wireless-N 150 ADSL2+ Modem Router
• AC power adapter (varies by region)
• Category 5 (Cat 5) Ethernet cable
• Telephone cable with RJ-11 connector
• Microfilters (quantity and type vary by region)
•Resource CD, including:
– The Smart Wizard Installation Assistant
– This manual
– Warranty and Support Information
If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton, including the original packing materials, in case you need to return the product for repair.
Place your router in a suitable area for installation (near an AC power outlet and accessible to the
Ethernet cables for your wired computers).

Getting to Know Your Wireless Router 2
Hardware Features
Before you install and connect your router, take a moment to become familiar with the front and
back panels of the router—especially the LEDs on the front panel.
Router Front Panel
The wireless modem router front panel shown below contains status LEDs.
Figure 1
Power LAN Ports (1-4) DSL Internet Wireless WPS

Getting to Know Your Wireless Router 3
You can use the LEDs to verify various conditions.Table 1 describes each LED.
Table 1. LED Descriptions
Label LED Activity Description
Power Solid Green
Solid Red
Off
Factory reset
Power is supplied to the router.
POST (Power-On Self-Test) failure or device malfunction
Power is not supplied to the router
Lights momentarily when the reset button is pressed for 6 seconds,
then blinks red three times when released. It then turns green as the
gateway resets to the factory defaults.
LAN Ports
1 - 4 Solid Green
Blinking Green
Off
The Local port has detected an Ethernet link with a device.
Data is being transmitted or received.
No link is detected on this port.
DSL Solid Green
Blinking Green
Off
The ADSL port is synchronized with an ISP’s network-access device.
Indicates ADSL training—ADSL is synchronizing with the DSLAM.
The unit is off or there is no IP connection.
Internet Port Solid Green
Solid Red
Blinking Green
Off
There is an Internet session. If the session is dropped due to an idle
timeout, and an ADSL connection is still present, the light will remain
green. If the session is dropped for any other reason, the light will
turn off.
IP connection failed (no DHCP or PPoE response, PPPoE
authentication failed, etc.)
Data is being transmitted over the ADSL port.
No Internet connection detected or device in bridged mode.
Wireless Solid Green
Blinking Green
Off
Indicates that the Wireless port is initialized.
Data is being transmitted or received over the wireless link.
The Wireless Access Point is turned off.
WPS Solid Green
Blinking Green
Off
Indicates that wireless security has been enabled.
WPS-capable device is connecting to the device.
WPS has not been set or enabled.

Getting to Know Your Wireless Router 4
Router Back Panel
The back panel of the wireless modem router contains port connections.
Viewed from left to right, the rear panel contains the following elements:
1. RJ-11 ADSL port for connecting the wireless modem router to an ADSL line
2. Four Local Ethernet RJ-45 LAN ports for connecting the wireless modem router to the local
computers
3. Power On/Off button
4. AC power adapter input
Figure 2 124
3

Getting to Know Your Wireless Router 5
Router Label
The label on the bottom of the wireless modem router shows the router’s MAC address, serial
number, security PIN, and factory default login information.
Positioning Your Wireless Router
The wireless modem router lets you access your network from virtually anywhere within the
operating range of your wireless network. However, the operating distance or range of your
wireless connection can vary significantly depending on the physical placement of your router. For
example, the thickness and number of walls the wireless signal must pass through may limit the
range. For best results, place your router:
• Near the center of the area where your computers and other devices will operate, preferably
within line of sight to your wireless devices.
• Accessible to an AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high shelf, keeping the number of walls and ceilings between
the wireless modem router and your other devices to a minimum.
• Away from electrical devices which are potential sources of interference, such as ceiling fans,
home security systems, microwaves, or the base for a cordless phone.
Figure 3
Factory Default Reset. Press for 6 seconds to reset the router
to its factory default settings.

Getting to Know Your Wireless Router 6
• Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
Installing Your Wireless Modem Router
To help you set up your router and get on the Internet quickly, the Resource CD contains a Smart
Wizard™. The Smart Wizard walks you through the steps required to connect your router,
microfilters, and PC(s); configure your wireless settings; and enable wireless security for your
network. When you have finished, you will be Internet ready!
You can set up your wireless modem router using one of two methods:
•Smart Wizard Setup: The Smart Wizard setup is available on your Resource CD. See
“Installing Your Router Using the Smart Wizard” on page 8 to use the Smart Wizard.
– This is the easiest option. The wizard guides you through the setup process. It automates
many of the steps and verifies that the steps have been successfully completed.
– Smart Wizard requires a PC running Microsoft Windows..
•Manual Setup: If you cannot or prefer not to use the Smart Wizard, see “Installing Your
Router Manually (Advanced, Mac, and Linux Users)” on page 11. For example, if you are
connecting to a Mac, are using a Linux operating system, or are technically knowledgeable,
select this option.
Failure to follow these guidelines can result in significant performance degradation
or an inability to wirelessly connect to the Internet.
If you have a Macintosh or Linux system, you need to use the manual installation
method (see “Installing Your Router Manually (Advanced, Mac, and Linux Users)”
on page 11).
Before running the Smart Wizard on a corporate PC to set up your home
router, check with your company’s network support staff. Corporate
network settings or Virtual Private Network (VPN) client software may
conflict with the default settings of a home router. If you are unsure about
whether there might be a conflict, use a different computer.

Getting to Know Your Wireless Router 7
If you choose to use the manual setup option, for best results, install and set up your router in
this order:
1. Install and connect your wireless router to your network (see “Connecting Your Wireless
Modem Router” on page 13).
2. Set up your wireless router for Internet access (see “Setting Up Your Router for Internet
Access” on page 17).
3. Configure your wireless network and select wireless security settings to protect your
wireless network (see “Configuring Your Wireless Network” on page 19).

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Installing Your Router Using the
Smart Wizard
To use the Smart Wizard, you must be using a PC with Microsoft Windows 7, Windows Vista,
Windows XP, or Windows 2000 with Service Pack 2. The Smart Wizard setup procedure should
take about 15 minutes to complete. Before using the Smart Wizard to set up your wireless modem
router, ensure that:
• You have an ADSL Internet service connection through an Internet Service Provider (ISP).
• You have the configuration information provided by your ISP.
Using the Smart Wizard
The NETGEAR Smart Wizard takes you through the procedure to connect your router, ADSL
microfilters, and PC(s). It then helps you to configure your wireless settings and enable wireless
security for your network. The Smart Wizard guides you through the setup process by automating
many of the steps. At each step in the setup process, the Smart Wizard checks to ensure that the
steps you perform are successfully completed.
To install your router using the Smart Wizard:
1. Locate the ADSL settings information provided by your Internet Service Provider.
2. Insert the Resource CD into your Windows PC. The CD will automatically start and detect the
language you are using on your PC. Select a different language option, if you prefer.
3. When the Welcome screen appears, click Setup to start the Smart Wizard. Follow the
instructions and prompts to complete the installation.
If the CD does not automatically start, browse the CD and double-click on .

Installing Your Router Using the Smart Wizard 9
The Smart Wizard guides you through installing your router, connecting your router to the
Internet, configuring your wireless network settings, and selecting the optimum security
protection for your network. If you choose not to select a security option during installation,
you can always access the router’s user interface later to select a security option (see
“Accessing Your Router After Installation” on page 9).
You are now connected to the Internet!
To set up additional wireless computers in your network for router access and to connect to the
Internet, see “Configuring Your Wireless Network” on page 19.
Accessing Your Router After Installation
The Smart Wizard only appears when you first install the router or when the router is in its factory
default state (for example, if you have reset the router to its factory default settings). If you want to
change the settings after installing and configuring your router, you can click the desktop
shortcut—a preconfigured shortcut placed on your desktop at installation—to open the
router management interface.1Optionally, you can also open a browser window and log in to the
router. After logging in, you can:
• Set up other wireless computers on your network, see “Configuring Your Wireless Network”
on page 19.
• Change settings and configure wireless security, see “Setting Your SSID and Wireless
Security” on page 20.
For advanced features that are not covered in this manual, see the User Manual on your Resource
CD. A link to the on-line User Manual also is available from the router interface.
To ensure optimum performance of your high-speed wireless router, the
wireless adapter card for each computer in your network should support the
same technology as your router (see the online User Manual for more
information).
1. The shortcut icon is installed on your desktop only when using the Smart Wizard installation method.

Installing Your Router Using the Smart Wizard 10
Upgrading the Router Firmware
When you run the Resource CD you will have an opportunity to upgrade to the latest available
firmware. Once you have configured your wireless-N modem router, when you log in to the
wireless-N modem router the Firmware Upgrade Assistant screen displays.
1. Click Yes to check for new firmware (recommended). The wireless-N modem router
automatically checks the NETGEAR database for a new firmware image file. If no new
firmware version is available, the message “No New Firmware Version Available” displays.
(If you select “No,” you can check for new firmware later; see the online User Manual).
2. If new firmware is available, click Yes, and the router automatically upgrades itself with the
latest firmware.
Do not try to go online, turn off the router, shut down the computer, or do
anything else to the router until the router finishes restarting and the Ready light
has stopped blinking for several seconds!

Installing Your Router Manually (Advanced, Mac, and Linux Users) 11
Installing Your Router Manually
(Advanced, Mac, and Linux Users)
Before installing and connecting your router manually, review the list below and make sure that
you have all of the necessary information.
• Internet ADSL service connection through an Internet Service Provider (ISP).
• The configuration information your ISP gave you. Depending on how your Internet account
was set up, you may need the following information to set up your wireless modem router and
access the Internet:
– Host and Domain Name
– Internet Login Name and Password (frequently an email address and password)
– Domain Name Server (DNS) Addresses
– Fixed or Static IP Address
Your ISP should have provided you with all the information needed to connect to the Internet.
If you cannot locate this information, ask your ISP.
• ADSL Microfilters (see “Understanding ADSL Microfilters” on page 12).
• Your computers set to DHCP enabled.
If you have not already done so:
• Check the package contents of your router to ensure that it is complete (see “Unpacking Your
New Router” on page 1”).
• Select an optimum location for your wireless modem router after reviewing the guidelines
presented in “Positioning Your Wireless Router” on page 5.”

Installing Your Router Manually (Advanced, Mac, and Linux Users) 12
Understanding ADSL Microfilters
ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to
the telephone lines which create noise in the telephone service. You must use ADSL microfilters
to filter out these signals before they reach your telephone.
ADSL Microfilter
Each device such as a telephone, fax machine, answering machine, or caller ID display will require
an ADSL microfilter.
ADSL Microfilter with Built-In Splitter
Use an ADSL microfilter with built-in splitter when there is a single wall outlet which must
provide connectivity for both the wireless modem router and telephone equipment.
If you purchased the wireless modem router in a country where a microfilter is not
included, you must acquire one.
Figure 4
Do not connect the wireless modem router to the ADSL line through a microfilter
unless the microfilter is a combination microfilter/splitter specifically designed for
this purpose. Doing so will prevent block your connection to the Internet. If you
have any doubts about this, connect the wireless modem router directly to the
ADSL line.
Figure 5

Installing Your Router Manually (Advanced, Mac, and Linux Users) 13
Connecting Your Wireless Modem Router
Before you install your wireless modem router, make sure that the Internet Protocol (TCP/IP)
Property settings on your computer are set to “automatically obtain an IP address” using DHCP
and “Obtain DNS server address automatically.” You can check these settings by looking at the
TCP/IP Properties of your Internal Network Connections, which are accessible through the
Control Panel of your computer. If you are unsure about this, refer to the documentation for your
computer or see the link to TCP/IP Addressing in “Related Documents” on page 34.
To connect the wireless modem router, the ADSL filter and the computer:
1. Connect an ADSL filter as shown below.
• Install an ADSL filter for every telephone that uses the same phone line as your wireless
modem router. Select the appropriate filter(s) for your wireless setup.
If you are replacing an existing router, disconnect it completely from your network
and set it aside before starting to install your new router.
If you purchased the DGN1000 in a country where an ADSL filter is not
included, you must acquire one.
1. One-Line Filter: Use with a phone or fax machine.
2. Splitter: Use with a one-line filter to share an outlet with a phone and the wireless
modem router.
3. Two-Line Filter with Splitter: Use to share an outlet with a phone and the wireless
modem router.
Figure 6
12
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Installing Your Router Manually (Advanced, Mac, and Linux Users) 14
•Two-Line Filter Example. Insert the two-line filter into the phone outlet and connect the
phone to the phone line connector (A), as shown in Figure 7.
2. Connect the wireless modem router to the ADSL filter. Using the included phone cable with
RJ-11 jacks, connect the ADSL port (B)of the wireless modem router to the ADSL port (C)of
the two-line filter, as shown in Figure 8.
Figure 7
To use a one-line filter with a separate splitter, insert the splitter into the phone
outlet, connect the one-line filter to the splitter, and connect the phone to the
filter.
A

Installing Your Router Manually (Advanced, Mac, and Linux Users) 15
.
3. Connect the Ethernet cable (D)from a wireless modem router LAN port to the Ethernet
adapter in your computer, as shown in Figure 9.
4. Connect the power adapter to the wireless modem router and plug it in to a power outlet.
Figure 8
Improperly connecting a filter to your wireless modem router will block
your ADSL connection.
C
B

Installing Your Router Manually (Advanced, Mac, and Linux Users) 16
5. Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into
one of the three remaining LAN ports.
Verifying Your Connection
Verify that your router is connected correctly by checking the wireless modem router status lights.
• The power light is lit after turning on the wireless modem router.
• The DSL light is lit, indicating an ADSL connection.
• The wireless light is lit after turning on the wireless modem router.
• The Internet light is green, indicating you are connected to the ADSL network.
Now, turn on your computer. If software usually logs you in to your Internet connection, do not run
that software. Cancel it if it starts automatically. Verify the following:
• The local lights (1 through 4) are lit for any connected computers.
Figure 9
D
D
D