NETGEAR Orbi Pro SXS50 User manual

User Manual
Orbi Pro WiFi 6 AX5400
Tri-band WiFi System (SXK50)
Models
Orbi Pro WiFi 6 AX5400 Router Model SXR50
Orbi Pro WiFi 6 AX5400 Satellite Model SXS50
NETGEAR, Inc.
350 E. Plumeria DriveApril 2022
San Jose, CA 95134, USA202-12551-03
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Support and Community
Visit netgear.com/support to get your questions answered and access the latest
downloads.
You can also check out our NETGEAR Community for helpful advice at
community.netgear.com.
Regulatory and Legal
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français
canadien à https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at
https://www.netgear.com/support/download/.)
For regulatory compliance information including the EU Declaration of Conformity, visit
https://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.
By using this device, you are agreeing to NETGEAR’s Terms and Conditions at
https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the
device to your place of purchase within your return period.
Do not use this device outdoors.
Applicable to 6 GHz devices only: Only use the device indoors. The operation of 6 GHz
devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that
operation of this device is permitted in large aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or
communications with unmanned aircraft systems.
Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc.
Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
CommentsPublish DatePublication Part
Number
We added NETGEAR Insight Business VPN on page 22.April 2022202-12551-03
We made minor corrections to Technical specifications for Orbi Pro WiFi 6
AX5400 router model SXR50 on page 226 and Technical specifications for
Orbi Pro WiFi 6 AX5400 satellite model SXS50 on page 228.
March 2022202-12551-02
First publication.February 2022202-12551-01
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Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

Contents
Chapter 1 Overview and Setup
Supported Orbi Pro WiFi 6 AX5400 models..................................11
Orbi Pro WiFi 6 AX5400 router and satellite hardware overviews.11
Orbi Pro WiFi 6 AX5400 router model SXR50 hardware..........11
Orbi Pro WiFi 6 AX5400 satellite model SXS50 hardware.......12
LED behavior.......................................................................................13
Orbi Pro WiFi 6 AX5400 System LEDs........................................13
Add-on Orbi Pro WiFi 6 AX5400 satellite LEDs.........................14
Orbi Pro WiFi 6 AX5400 router and satellite labels.......................14
Connect your Orbi Pro WiFi 6 AX5400 router................................15
Place your Orbi Pro WiFi 6 AX5400 satellite...................................16
Sync your Orbi Pro WiFi 6 AX5400 satellite....................................17
Sync a satellite from an Orbi Pro WiFi 6 AX5400 system..........17
Sync an add-on Orbi Pro WiFi 6 AX5400 satellite.....................18
Add satellites to your network using the router web interface.19
Set up your satellite with a wired connection to your router........20
Set up and sync an Orbi Pro satellite over a wired connection.20
Ethernet backhaul connections for multiple satellites..............21
Manage and monitor your Orbi network with NETGEAR Insight..22
NETGEAR Insight Business VPN.......................................................22
Chapter 2 Connect to the Orbi Pro WiFi 6 AX5400 Network and
Access the Router
Connect to the network for initial configuration.............................25
Wired connection..........................................................................25
WiFi connection.............................................................................25
WiFi connection using WPS..........................................................26
Types of logins....................................................................................26
Use a web browser to access the router..........................................26
Use the interactive Internet setup process.................................27
Log in to the Orbi router web interface......................................28
Change the language........................................................................29
What to do if you get a browser security warning..........................29
Chapter 3 Specify Your Internet Settings
Setup Wizard.......................................................................................32
3

Manually set up the Internet connection.........................................32
Set up an Internet connection without a login...........................33
Set up an Internet connection with a login.................................34
IPv6 Internet connections..................................................................36
Requirements for entering IPv6 addresses.................................36
Set up IPv6 Internet connections.................................................36
Use auto detection for an IPv6 Internet connection..................37
Use auto configuration for an IPv6 Internet connection...........39
Set up an IPv6 6to4 tunnel Internet connection.........................40
Set up an IPv6 6rd tunnel Internet connection...........................42
Set up an IPv6 pass-through Internet connection......................44
Set up an IPv6 fixed Internet connection....................................45
Set up an IPv6 DHCP Internet connection..................................46
Set up an IPv6 PPPoE Internet connection..................................48
MTU size...............................................................................................50
Chapter 4 Control Access to the Internet
MAC access control lists....................................................................53
Enable a MAC ACL for a specific network..................................54
Add automatically detected devices to a MAC ACL.................55
Manually add, remove, or change the information for a device
on a MAC ACL................................................................................56
Disable a MAC ACL for a specific network.................................57
Network access control list................................................................58
Enable the network access control list and specify the access
rule...................................................................................................59
Manage the allowed devices on the network access control
list.....................................................................................................61
Manage the blocked devices on the network access control
list.....................................................................................................62
Block Internet sites by using keywords............................................63
Delete keywords that are used to block Internet sites...................65
Trusted computer...............................................................................65
Block services from the Internet.......................................................66
Schedule when to block Internet sites and services......................68
Email notifications for security events..............................................69
Chapter 5 Manage the VLANs
About VLANs in general....................................................................72
About VLANs on the router...............................................................72
How the router organizes LANs, VLANs, and WLANs...................73
VLAN profiles......................................................................................74
Add a new VLAN profile................................................................74
Add a new VLAN profile directly to a LAN..................................76
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Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

Change the client isolation or network isolation for a VLAN
profile..............................................................................................78
Delete a VLAN profile....................................................................79
VLAN membership for a LAN, WiFi network, or port.....................80
Change the VLAN profile for a LAN.............................................80
Enable, change, or disable the VLAN profile for a WiFi
network............................................................................................81
Change the VLAN profile for an Ethernet port...........................82
Port mode: Trunk mode or Access mode.......................................83
Chapter 6 Manage the WiFi Networks
About the WiFi networks...................................................................86
admin (default) WiFi network............................................................87
Change the admin WiFi network name, channel, or VLAN......87
Change the admin WiFi password or security level..................89
Employee WiFi network.....................................................................91
Enable the employee WiFi network and manage the settings.91
Change the employee WiFi password or security level............93
Internet of things WiFi network.........................................................96
Enable the IoT WiFi network and manage the settings............96
Change the IoT WiFi password or security level........................97
Guest WiFi network and captive portal.........................................100
Set up a guest WiFi network with open access or password
authentication..............................................................................101
Set up Facebook Wi-Fi for the guest WiFi network.................102
Set up a guest WiFi network with a captive portal..................104
Chapter 7 Manage the LANs
About the LANs................................................................................108
LAN settings......................................................................................109
Change the default LAN 1 settings...........................................109
Change the employee LAN 2 settings......................................111
Change the IoT LAN 3 settings..................................................112
Change the guest LAN 4 settings..............................................113
Set custom settings for LAN 5....................................................114
DHCP servers....................................................................................115
Set up a DHCP server for the default LAN 1.............................116
Set up a DHCP server for the employee LAN 2.......................117
Set up a DHCP server for the IoT LAN 3...................................118
Set up a DHCP server for the guest LAN 4...............................119
Set up a DHCP server for the custom LAN 5............................120
Disable the DHCP server for a LAN...........................................122
Reserved LAN IP addresses............................................................122
Reserve a LAN IP address...........................................................123
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Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

Edit a reserved LAN IP address..................................................124
Delete a reserved LAN IP address entry...................................124
Chapter 8 Manage the WAN and other Network Settings
WAN settings....................................................................................127
Dynamic DNS....................................................................................128
Set up a new Dynamic DNS account.........................................129
Specify a DNS account that you already created.....................130
Change the Dynamic DNS settings...........................................131
DMZ server........................................................................................131
Static routes.......................................................................................132
Set up a static route.....................................................................133
Change a static route..................................................................135
Delete a static route....................................................................135
Universal Plug and Play...................................................................136
Link aggregation..............................................................................137
Add a link aggregation group...................................................138
Remove a link aggregation group.............................................139
Set up a LAG connection between an Orbi Pro WiFi 6 AX5400
satellite and router.......................................................................140
Chapter 9 Manage and Monitor Your Orbi Pro System
Firmware for the router and satellite.............................................143
Enable the automatic firmware update feature.......................143
Check for firmware updates.......................................................143
Manually update firmware..........................................................144
Manually update satellite firmware...........................................145
Manually update router firmware..............................................146
admin password...............................................................................147
Change the admin password.....................................................147
Enable admin password reset....................................................148
Reset the admin password.........................................................149
Monitor the router, satellite, and Orbi network............................150
View router status and usage information................................150
View the satellite status in the satellite web interface.............150
View satellites, WiFi devices, and wired devices connected to the
Orbi network................................................................................151
Check the Internet connection status or renew the
connection....................................................................................153
Display port and radio statistics.................................................154
View and manage logs of router activity..................................155
Syslog server.....................................................................................156
Traffic meter......................................................................................157
Start the traffic meter without traffic restrictions......................157
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Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

Restrict Internet traffic by volume..............................................158
Restrict Internet traffic by connection time...............................159
View the Internet traffic volume and statistics..........................161
Unblock the traffic meter after the traffic limit is reached......161
NTP server.........................................................................................162
Time zone..........................................................................................163
Configuration file..............................................................................163
Back up settings...........................................................................164
Manage the automatic backup options....................................164
Erase the current configuration settings...................................165
Restore configuration settings...................................................166
Remote management......................................................................166
Remote access..................................................................................168
AP mode............................................................................................168
Router mode.....................................................................................169
Sync button security.........................................................................170
Manage the Sync button on the router.....................................170
Manage the Sync button on the satellite..................................171
Chapter 10 Manage the Advanced WiFi Settings
Download bandwidth per SSID......................................................174
Region of operation.........................................................................175
SSID broadcast for a radio..............................................................176
20/40 MHz coexistence for the 2.4 GHz radio..............................177
Wi-Fi multimedia for a radio...........................................................178
CTS/RTS threshold and preamble mode for a radio...................179
Transmission output power for a radio.........................................180
Backhaul password..........................................................................181
MU-MIMO..........................................................................................182
Protected Management Frames.....................................................183
Chapter 11 Customize Internet Traffic Rules for Ports
Port forwarding to a local server....................................................186
Set up port forwarding to a local server...................................186
Add a custom port forwarding service.....................................187
Edit a port forwarding service....................................................188
Delete a port forwarding entry..................................................189
Application example: Make a local web server public...........189
How the router implements the port forwarding rule.............190
Port triggering..................................................................................191
Add a port triggering service.....................................................191
Enable port triggering................................................................192
Application example: Port triggering for Internet Relay Chat.193
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Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

Chapter 12 Use OpenVPN to Access Your Network
About VPN connections..................................................................196
LAN IP addressing in VPN networks..............................................196
Enable OpenVPN service in the router..........................................197
Install OpenVPN software on a VPN client....................................198
Install OpenVPN software on a Windows-based computer....199
Install OpenVPN software on a Mac computer........................200
Install OpenVPN software on an iOS device............................201
Install OpenVPN software on an Android device....................202
Use VPN to access your Internet service at your business..........203
Allow VPN client Internet access in the router.........................204
Block VPN client Internet access in the router.........................204
Chapter 13 Troubleshooting
Quick tips...........................................................................................207
Sequence to restart your network.............................................207
WiFi settings.................................................................................207
Network settings..........................................................................207
The router and satellite do not sync..............................................207
You cannot log in to the router.......................................................209
You cannot access the Internet.......................................................209
Troubleshoot Internet browsing.....................................................210
Troubleshoot PPPoE........................................................................211
Troubleshoot WiFi connectivity......................................................212
Troubleshoot your network using the ping utility........................212
Test the LAN path to your router...............................................213
Test the path from your computer to a remote device...........213
Appendix A How to Use VLANs in Your Network
VLAN use case 1: Orbi Pro WiFi 6 router in a home environment.216
VLAN use case 2: Orbi Pro WiFi 6 router in a business
environment......................................................................................218
Appendix B Supplemental Information
Factory settings.................................................................................223
Factory settings for Orbi Pro WiFi 6 AX5400 router model
SXR50............................................................................................223
Factory settings for Orbi Pro WiFi 6 AX5400 satellite model
SXS50............................................................................................226
Technical specifications...................................................................226
Technical specifications for Orbi Pro WiFi 6 AX5400 router model
SXR50............................................................................................226
8
Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

Technical specifications for Orbi Pro WiFi 6 AX5400 satellite
model SXS50................................................................................228
9
Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

1
Overview and Setup
The Orbi Pro WiFi 6 AX5400 Tri-band Mesh System (SXK50) creates dedicated
high-speed WiFi connections to your Internet service. The Orbi Pro WiFi 6 AX5400
router (model SXR50) connects to your modem or gateway. You can use the router
alone or let it support up to six Orbi Pro WiFi 6 AX5400 satellites (model SXS50), which
can extend the WiFi signal throughout your business, office, or home.
This chapter contains the following sections:
• Supported Orbi Pro WiFi 6 AX5400 models
• Orbi Pro WiFi 6 AX5400 router and satellite hardware overviews
• LED behavior
• Orbi Pro WiFi 6 AX5400 router and satellite labels
• Connect your Orbi Pro WiFi 6 AX5400 router
• Place your Orbi Pro WiFi 6 AX5400 satellite
• Sync your Orbi Pro WiFi 6 AX5400 satellite
• Set up your satellite with a wired connection to your router
• Manage and monitor your Orbi network with NETGEAR Insight
• NETGEAR Insight Business VPN
For more information about the topics covered in this manual, visit the support website
at netgear.com/support.
Note: This manual refers to the Orb Pro WiFi 6 AX5400 router as the router and refers
to the Orbi Pro WiFi 6 AX5400 satellite as the satellite.
Note: The Orbi Pro WiFi 6 AX5400 router does not pair with satellites from any other
Orbi and Orbi Pro systems. The Orbi Pro WiFi 6 AX5400 satellite does not pair with a
router from any other Orbi and Orbi Pro system.
10

Supported Orbi Pro WiFi 6 AX5400 models
This user manual describes the following Orbi Pro WiFi 6 AX5400 models:
•Orbi Pro WiFi 6 AX5400 Router (Model SXR50)
•Orbi Pro WiFi 6 AX5400 Satellite (Model SXS50)
Note: To manage your Orbi Pro WiFi 6 AX5400 router and any Orbi Pro WiFi 6 AX5400
satellites that are connected to your Orbi Pro WiFi 6 network, you must manage them
from your Orbi Pro WiFi 6 AX5400 router web interface.
Orbi Pro WiFi 6 AX5400 router and satellite
hardware overviews
The following sections display and describe the hardware features of the Orbi Pro WiFi 6
AX5400 router (model SXR50) and Orbi Pro WiFi 6 AX5400 satellite (model SXS50).
Orbi Pro WiFi 6 AX5400 router model SXR50 hardware
1 42 653
7
Figure 1. Orbi Pro WiFi 6 AX5400 router model SXR50, front and back views
1. Bar LED
2. Sync button (also used for WPS connection)
User Manual11Overview and Setup
Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

3. LAN Gigabit Ethernet ports 1–3. LAN ports 1 and 2 support link aggregation.
4. WAN Gigabit Ethernet port (with a yellow label). Use this port for your Internet
connection.
5. DC Power connector
6. Reset button
7. Power LED
Orbi Pro WiFi 6 AX5400 satellite model SXS50 hardware
1 2 543
6
Figure 2. Orbi Pro WiFi 6 AX5400 satellite model SXS50, front and back views
1. Bar LED
2. Sync button (also used for WPS connection)
3. LAN Gigabit Ethernet ports 1–4. LAN ports 1 and 2 support link aggregation.
4. DC Power connector
5. Reset button
6. Power LED
User Manual12Overview and Setup
Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

LED behavior
When you sync an Orbi Pro WiFi 6 AX5400 satellite to the Orbi Pro WiFi 6 AX5400
router, the LED behavior for a satellite that comes in an Orbi Pro WiFi 6 AX5400 system
is different from the LED behavior for add-on Orbi Pro WiFi 6 AX5400 satellites.
Orbi Pro WiFi 6 AX5400 System LEDs
The following table describes the LED behavior for an Orbi Pro WiFi 6 AX5400 router
(model SXR50) and Orbi Pro WiFi 6 AX5400 satellite (model SXS50) that are purchased
together and come in the same package.
Table 1. Orbi Pro WiFi 6 AX5400 System router and satellite LED descriptions
LED BehaviorLED
The Power LED is located adjacent to the power connector on the rear panel.
•Solid green: Power is on.
•Solid amber: The router or satellite is booting.
•Blinking amber: The router or satellite is resetting to factory default settings.
•Blinking red: The firmware is corrupted.
•Off: Power is not supplied.
Power LED
The bar LED is located on the front.
•Pulsing white: The router is booting or someone pressed the Sync button.
•Off: The router finished booting and is working normally.
•Solid white: The router is resetting to factory default settings.
•Solid magenta: The router cannot connect to the Internet. See You cannot access the
Internet on page 209.
Router bar LED
This satellite is included when you buy an Orbi router. The bar LED is located on the front.
•Pulsing white: The satellite is booting.
•Blue for three minutes: The connection between the satellite and the router is good.
•Amber for three minutes: The connection between the satellite and the router is fair.
•Magenta: The satellite failed to sync to the router. See The router and satellite do not
sync on page 207.
•Off: The satellite synced to the router and is working normally.
Satellite bar
LED
User Manual13Overview and Setup
Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

Add-on Orbi Pro WiFi 6 AX5400 satellite LEDs
The following table describes the LED behavior for an add-on Orbi Pro WiFi 6 AX5400
satellite (model SXS50) that was purchased separately from the Orbi Pro WiFi 6 AX5400
System kit.
Table 2. Orbi Pro WiFi 6 AX5400 add-on satellite (model SXS50) LED description
LED BehaviorLED
The Power LED is located adjacent to the power port on the rear panel.
•Solid green: Power is on.
•Solid amber: The satellite is rebooting.
•Blinking amber: The satellite is resetting to factory default settings.
•Blinking red: The firmware is corrupted.
•Off: Power is not supplied.
Power LED
Optional add-on satellites are sold separately and can be added to your Orbi network. The
bar LED is located on the front.
•Pulsing white: The satellite is booting.
•Solid white: The satellite is ready to sync to the router (press the Sync button).
•Blue for three minutes: The connection between the satellite and the router is good.
•Amber for three minutes: The connection between the satellite and the router is fair.
•Magenta: The satellite is not connected to the router or is not getting an IP address.
•Off: The satellite synced to the router and is working normally.
Add-on satellite
bar LED
Orbi Pro WiFi 6 AX5400 router and satellite
labels
The Orbi Pro WiFi 6 AX5400 router label shows the login information, the WiFi network
name and password, the router’s MAC address, and the router’s serial number. The
following is an example of what the router label might look like:
User Manual14Overview and Setup
Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

Figure 3. Orbi Pro WiFi 6 AX5400 Model SXR50 router label
The Orbi Pro WiFi 6 AX5400 satellite label shows the WiFi network name and password,
the satellite’s MAC address, and the satellite’s serial number. The following is an example
of what the satellite label might look like:
Figure 4. Orbi Pro WiFi 6 AX5400 SXS50 satellite label
Connect your Orbi Pro WiFi 6 AX5400 router
The back of the router has one yellow WAN port and three LAN ports. The label on the
router displays model SXR50, and the preset WiFi network name (SSID) and password.
User Manual15Overview and Setup
Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

To cable your Orbi Pro router:
1. Connect your Orbi Pro router to a modem or gateway that provides Internet.
•If you use a modem, unplug the modem, remove and then reinsert the backup
battery if it uses one, and plug the modem back in.
•If you use a WiFi gateway, we recommend that you turn off your gateway’s WiFi.
2. Use an Ethernet cable to connect your modem or gateway to the yellow WAN port
on the back of your router.
3. Connect the power adapter to your router and plug the power adapter into an outlet.
The Power LED on the back of the router lights green.
When the bar LED on the front of the router lights solid white, the router’s preset
WiFi network is ready for setup.
The router’s bar LED turns off after about three minutes.
Place your Orbi Pro WiFi 6 AX5400 satellite
Your satellite must be within range of your router’s WiFi signal in order for it to sync with
the router.
For the sync process, we recommend that you place the satellite approximately 10 ft.
away from the router, facing the router, with a direct line of sight.
Use the satellite’s bar LED to help you determine where to place your satellite.
User Manual16Overview and Setup
Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

Sync your Orbi Pro WiFi 6 AX5400 satellite
The sync process for your Orbi Pro WiFi 6 AX5400 satellite depends on whether your
satellite came with your Orbi Pro WiFi 6 AX5400 system, or if your satellite is an add-on
satellite.
Sync a satellite from an Orbi Pro WiFi 6 AX5400 system
The Orbi Pro WiFi 6 AX5400 system includes an Orbi Pro WiFi 6 AX5400 router and a
Orbi Pro WiFi 6 AX5400 satellite. The Orbi Pro WiFi 6 AX5400 satellite that is packaged
with an Orbi Pro WiFi 6 AX5400 router is preset to automatically find and sync to the
router's WiFi signal.
To sync your Orbi Pro WiFi 6 AX5400 satellite:
1. Place your satellite.
For more information, see Place your Orbi Pro WiFi 6 AX5400 satellite on page 16.
2. Connect the satellite to a power source.
The Power LED on the back of the satellite lights green.
The satellite bar LED pulses white. The satellite automatically finds the router’s WiFi
signal and attempts to sync to the Orbi Pro WiFi 6 AX5400 router.
Note: The first time that you sync the satellite and the router, the sync process can
take up to five minutes because the router might automatically update the satellite’s
firmware.
The satellite bar LED lights one of the following colors for about three minutes and
then turns off:
•Blue: The router and satellite successfully synced, and the connection between
the router and satellite is good.
•Amber: The router and satellite successfully synced, and the connection between
the router and satellite is fair. Consider moving the satellite closer to the router.
•Magenta: The router and satellite failed to sync.
3. If the satellite bar LED is magenta, move the satellite closer to the router and then
sync the satellite to the router:
a. Press the Sync button on the back of the router.
b. Within two minutes, press the Sync button on the back of the satellite.
The satellite attempts to sync to the router. The satellite bar LED lights blue,
amber, or magenta as described in Step 2 of this procedure and then turns off.
User Manual17Overview and Setup
Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

Sync an add-on Orbi Pro WiFi 6 AX5400 satellite
If you already set up an Orbi Pro WiFi 6 AX5400 router and satellite and you are adding
an optional add-on Orbi Pro WiFi 6 AX5400 satellite (sold separately), follow the steps
in this section.
Note: When you purchase an Orbi Pro WiFi 6 AX5400 satellite separately from the
Orbi Pro WiFi 6 AX5400 router, the satellite has a different WiFi network name and
password. However, after syncing the add-on satellite with the router, the satellite uses
the same WiFi network name and password as the router.
To sync your add-on Orbi Pro WiFi 6 AX5400 satellite:
1. Place your satellite.
For more information, see Place your Orbi Pro WiFi 6 AX5400 satellite on page 16.
2. Connect the satellite to a power source.
The power LED on the back of the satellite lights green.
3. Wait about two minutes for the satellite bar LED to light solid white.
4. Press the Sync button on the back of the satellite and within two minutes, press the
Sync button on the back of your Orbi WiFi 6 AX5400 router.
The satellite bar LED pulses white, then lights one of the following colors for about
three minutes, and then turns off:
•Blue: The router and satellite successfully synced, and the connection between
the router and satellite is good.
•Amber: The router and satellite successfully synced, and the connection between
the router and satellite is fair. Consider moving the satellite closer to the router.
•Magenta: The router and satellite failed to sync. Move the satellite closer to the
router and try again.
Note: The first time that you sync the satellite and the router, the sync process can
take up to five minutes because the router might automatically update the satellite’s
firmware.
User Manual18Overview and Setup
Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

Add satellites to your network using the router web interface
You can use the Orbi Pro WiFi 6 AX5400 router web interface to add a satellite to your
Orbi network.
To add a satellite to your Orbi network using the router web interface:
1. Launch a web browser from a computer or mobile device that is connected to your
Orbi network.
2. Enter orbilogin.com.
A login window displays.
If your browser does not display a login window but displays a security warning and
does not let you proceed, see What to do if you get a browser security warning on
page 29.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you set the first time that you
logged in. The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Add Orbi Pro Satellite.
The Place Your Satellite page displays.
5. Follow the instructions about where to place your satellite at your location.
6. Connect the satellite to a power source.
7. Click the NEXT button.
8. Wait about two minutes for the satellite’s bar LED to light solid white.
9. Press the Sync button on the satellite.
The satellite’s bar LED pulses white.
10. Click the SYNC button in the router web interface.
The router attempts to sync with the satellite.
The satellite’s bar LED lights one of the following colors for about three minutes and
then turns off:
•Blue: The router and satellite successfully synced, and the connection between
the router and satellite is good.
•Amber: The router and satellite successfully synced, and the connection between
the router and satellite is fair. Consider moving the satellite closer to the router.
•Magenta: The router and satellite failed to sync. Move the satellite closer to the
router and try again.
User Manual19Overview and Setup
Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50

Note: The first time that you sync the satellite and the router, the sync process can
take up to five minutes because the router might automatically update the satellite’s
firmware.
Set up your satellite with a wired connection
to your router
Instead of using a WiFi backhaul connection between the router and the satellite, you
can use a wired connection.
Set up and sync an Orbi Pro satellite over a wired
connection
In some situations, you might prefer to set up your Orbi Pro satellite with an Ethernet
cable directly connected to your Orbi Pro router.
If your business has built-in Ethernet outlets in the office rooms and the cables lead into
the same physical network, you can also connect both your Orbi Pro router and Orbi
Pro satellite to the Ethernet outlets and let them sync.
To set up and sync your Orbi Pro satellite over a wired connection:
1. Place your satellite in the room where you want WiFi service.
2. Connect an Ethernet cable to one of the LAN ports.
3. Connect the other end of the Ethernet cable to a LAN port on the router.
4. Connect the satellite to a power source.
The Power LED on the back of the satellite lights green.
The satellite bar LED pulses white. The satellite automatically syncs to the Orbi Pro
router.
Note: The first time that you sync the satellite and the router, the sync process can
take up to five minutes because the router might automatically update the satellite’s
firmware.
After the sync process is complete, the satellite bar LED lights blue for about three
minutes and then turns off. Blue indicates that the router and satellite successfully
synced, and the wired connection between the router and satellite is good.
User Manual20Overview and Setup
Orbi Pro WiFi 6 AX5400 Router Model SXR50 and Orbi Pro WiFi 6 AX5400 Satellite Model SXS50