New Air AI-100 Series User manual

Portable Ice Maker
AI-100 Series
OWNERS MANUAL
Read and save these instructions.
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A Name You Can Trust
Trust has to be earned and we will earn yours. Customer happiness is
the focus of our business.
From the factory to the warehouse, from the sales floor to your home,
the whole NewAir family promises to provide you with innovative
products, exceptional service, and support when you need it the most.
Count on NewAir.
As a proud NewAir owner, welcome to our family. There are no robots
here, real people shipped your product and real people are here to help
you.
Thank you for your purchase and remember NewAir, A Name You Can
Trust.
Call us today at 855-963-9247
Or email [email protected]
For future reference, we recommend you attach a copy of your sales receipt
here and record the following information. You will need this information if it
becomes necessary to contact the manufacturer for service inquiries.
Date of Purchase: ___________________________________
Serial Number: ___________________________________
Model Number: ___________________________________
Connect with us online.

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READ AND SAVE THESE INSTRUCTIONS.
TABLE OF CONTENTS
Safety Information & Warnings ...................................................... 4
Parts List.......................................................................................... 5
Basic Parts Diagram.................................................................. 5
Control Panel Diagram ............................................................. 5
Assembly & Installation .................................................................. 6
Operating Instructions .................................................................... 7
Cleaning & Maintenance................................................................. 8
Storage ............................................................................................ 8
Troubleshooting.............................................................................. 9
Limited Manufacturer’s Warranty ................................................ 11
SPECIFICATIONS
MODEL NO.
AI-100
RATED VOLTAGE:
115V / 60Hz
CURRENT :
1.9/2.7 amps
POWER CONSUMPTION:
120 watts
CAPACITY (DAILY):
28 pounds
CAPACITY (PER CYCLE):
9 pieces
ICE SIZES:
3

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SAFETY INFORMATION & WARNINGS
As with any electrical appliance, basic safety precautions must be
followed in order to reduce the risk of fire, electrical shock and/or
injury to persons or property. Be sure to read all instructions
before using this appliance and observe the following safety tips:
Do not operate this appliance if it has a damaged cord.
Only connect the ice maker to a properly polarized outlet. No other
appliance should be plugged into the same outlet. Make sure the plug
is fully inserted into the receptacle.
An extension cord is not recommended, as it may overheat and
become a fire risk. If necessary, use an extension cord with a minimum
size of No. 14 AWG and rated for no less than 1875 watts.
Do not place hands or objects on or near the ice maker’s evaporator
when it is in operation.
Do not run the power cord over carpeting or heat insulators. Do not
cover the cord. Keep the cord away from high traffic areas and never
submerge it in water.
Always turn off and unplug the ice maker from the power supply
before cleaning and servicing.
Exercise caution and make sure there is supervision when this
appliance is being used near children.
In the ice maker is brought in from the outside in the winter, allow the
ice maker to warm up to your room’s temperature for a few hours
before plugging it in.
Do not clean your ice maker with flammable fluids. The fumes can
create a fire hazard or cause an explosion.

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PARTS LIST
BASIC PARTS DIAGRAM
CONTROL PANEL DIAGRAM
BUTTONS:
Power - Turns unit on and off
Select - Selects ice size
INDICATOR LIGHTS:
S- Small ice size selected
M- Medium ice size selected
L- Large ice size selected
Ice - Ice basket is full
Add water - Water reservoir is
empty

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ASSEMBLY & INSTALLATION
1. Remove the exterior and interior packaging. Check that the ice basket and
ice scoop are included. If any parts are missing, please contact customer
service.
2. Clean the interior with lukewarm water and a soft cloth. Take out the ice
basket and clean it.
3. Place your ice maker in a location that is protected from direct sunlight and
other heat sources (e.g., stove, furnace, and radiator). Make sure it is on a
level surface with at least 5 inches of space between the back and sides of
the unit and the wall.
4. Allow one hour for the refrigerant fluid to settle in the compressor before
plugging the ice maker in.
NOTICE: After unpacking your ice maker, it must rest
in an upright position for at least one hour before you
plug it in or the compressor may be damaged,
shortening the life span of the unit.
5. Plug in your appliance into an exclusive, properly installed and grounded
wall outlet. Do not under any circumstances cut or remove the third
(ground) prong from the power cord. Any questions concerning power
and/or grounding should be directed to a certified electrician.
We recommend you clean your ice maker thoroughly before using it. Please
see Cleaning & Maintenance on page 6 of this guide.

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OPERATING INSTRUCTIONS
1. Press the “SELECT” button to choose the ice cube size. If the ambient room
temperature is lower than 60°F, it is recommended that you select small or
medium sized ice cubes in order to prevent the ice from sticking together.
2. Open the unit’s cover, remove the ice basket, and pour water into the
water reservoir. Keep the water level below the “MAX” line marked inside
the reservoir.
3. Press the “POWER” button on the control panel to begin the ice making
cycle.
4. The ice making cycle lasts anywhere from 6 to 15 minutes, depending on
the size of the ice cubes you select and the ambient room temperature. Ice
making time may vary significantly in extremely high room temperatures.
5. Periodically verify the water level in the water reservoir when the ice
maker is on. If the water level is too low, the ice maker will automatically
stop and the “ADD WATER” indicator light will turn on. Press the “POWER”
button, fill the reservoir with water up to the level mark, and press the
“POWER” button again to restart the unit. Allow at least 3 minutes for the
refrigerant inside the compressor to settle before restarting.
6. The ice maker automatically stops working when the ice basket is full. The
“ICE” indicator light will also turn on at this time.
7. Change the water in the reservoir every 24 hours to ensure hygienic ice. If
the ice maker will not be used for an extended period of time, drain the
water from the reservoir by unplugging the drain off cap located on the
side of the ice maker.

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CLEANING & MAINTENANCE
1. Unplug the unit and remove the ice basket.
2. Clean the interior, including the water reservoir, with diluted detergent,
warm water and a soft cloth.
3. Clean the outside of the ice maker with a mild detergent solution and
warm water.
4. Dry the interior and exterior with a soft cloth.
5. Replace the ice basket and plug the unit in again.
To remove the build-up of calcium or other impurities, add a capful of vinegar
or lemon juice to the water in the reservoir and run for two or three ice-making
cycles. Drain and refill the reservoir with clean, warm water. Run two more
cycles to rinse the vinegar or lemon-juice.
When the machine is not in use, open the water drain cap to completely drain
the water reservoir.
STORAGE
Before storing your ice maker, clean it according to the directions above and
allow it to dry thoroughly (at least 24 hours) in order to prevent the growth of
mold or mildew.
Store your ice maker in the original packaging, or cover with a soft cloth or
plastic sheet.

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TROUBLESHOOTING
Problem
Possible Cause
Solution
The “ADD WATER”
indicator light is on.
There is not enough
water in the tank.
Press the “POWER”
button to turn off the
unit. Fill the reservoir
with water. Press
“POWER” to restart.
The “ICE” indicator light
is on.
The ice basket is full.
Remove ice from the
basket.
The “ADD WATER” and
“ICE” lights are both
flashing.
The ice shovel may be
incorrectly positioned.
Make sure the ice shovel
is properly positioned.
Ice may be blocking the
sensor.
Remove any ice that may
be blocking the sensor.
The ice making cycle
appears to be normal
but no ice is being
produced.
The refrigerant may be
leaking.
Consult a qualified
technician.
A pipe in the cooling
system may be
blocked.
Consult a qualified
technician.
The ice cubes are too
small.
The ambient
temperature or water
temperature may be
too high.
Select large sized ice
cubes by pressing the
“SELECT” button.
The compressor may
need to warm up.
If this is the first time the
unit is being used, allow
the ice maker to cycle a
few times. This should
result in larger cubes.
The ice has a “plastic”
taste.
The unit’s interior may
need to be cleaned.
Add a tablespoon of
lemon juice or vinegar to
a full tank of water and
allow the ice maker to
cycle a few times.

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Problem
Possible Cause
Solution
The unit produces a
large block of ice instead
of cubes.
The ambient
temperature may be
too low.
Unplug the unit and let
the ice thaw out. Allow
the ice maker to defrost
for a few hours and
restart the unit.
The ice cubes have a
cloudy appearance.
There may be trace
minerals in your water
or ice is being
produced too quickly.
Ice cubes may develop
cloudiness when water is
frozen quickly. As ice
develops on the surface
of water, certain gases
can no longer remain
dissolved and begin to
surface as microscopic
bubbles. This cloudiness
is normal.

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LIMITED MANUFACTURER’S WARRANTY
This appliance is covered by a limited manufacturer’s warranty. For one year
from the original date of purchase, the manufacturer will repair or replace any
parts of this appliance that prove to be defective in materials and
workmanship, provided the appliance has been used under normal operating
conditions as intended by the manufacturer.
Warranty Terms:
During the first year, any components of this appliance found to be defective
due to materials or workmanship will be repaired or replaced, at the
manufacturer’s discretion, at no charge to the original purchaser. The
purchaser will be responsible for any removal or transportation costs.
Warranty Exclusions:
The warranty will not apply if damage is caused by any of the following:
Power failure
Damage in transit or when moving the appliance
Improper power supply such as low voltage, defective household
wiring or inadequate fuses
Accident, alteration, misuse or abuse of the appliance such as using
non-approved accessories, inadequate air circulation in the room or
abnormal operating conditions (extreme temperatures)
Use in commercial or industrial applications
Fire, water damage, theft, war, riot, hostility or acts of God such as
hurricanes, floods, etc.
Use of force or damage caused by external influences
Partially or completely dismantled appliances
Excess wear and tear by the user
Obtaining Service:
When making a warranty claim, please have the original bill of purchase with
purchase date available. Once confirmed that your appliance is eligible for
warranty service, all repairs will be performed by a NewAir™ authorized repair
facility. The purchaser will be responsible for any removal or transportation
costs. Replacement parts and/or units will be new, re-manufactured or
refurbished and is subject to the manufacturer’s discretion. For technical
support and warranty service, please email [email protected].