Newland NLS-PP310 User manual

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Portable Label Printer
NLS-PP310

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Contents
Revision History.................................................................................................................................5
1 Introduction ................................................................................................................................6
1.1 Outline...............................................................................................................................6
1.2 Main features...................................................................................................................6
2 Main technical specification .....................................................................................................7
2.1 Technical specification....................................................................................................7
2.2 Paper specification..........................................................................................................9
2.3 Print and tear-off position.............................................................................................12
3 Appearance and components ..................................................................................................14
Apperance and components.................................................................................................14
Button and component function:.................................................................................................14
4 Installation....................................................................................................................................16
4.1 Unpacking ......................................................................................................................16
4.2 Battery installation .........................................................................................................17
4.3 Interface cable connection...........................................................................................17
4.4 Paper roll installation .....................................................................................................18
4.5 Print self-test page and Dump mode .........................................................................20
5 Routine maintenance..................................................................................................................21
5.1 Cleaning print head and platen roller .........................................................................21
5.2 Cleaning sensor.............................................................................................................21
6 Interface signal............................................................................................................................22
6.4 USB interface...................................................................................................................22
7 Troubleshooting ...........................................................................................................................23

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Declaration
Information in this document is subject to change without notice. Newland Auto-ID Tech. Co.,
Ltd.(hereinafter referred to as “Newland”) reserves the right to improve products as new
technology , components , software, and hardware become available. If users need further data
about these products, please feel free to contact Newland or our local dealer.
No part of this document may be reproduced or transmitted in any form or by any means for
any purpose without the express written permission of Newland.
Copyright
Copyright © 2022 by Newland Printed in China
Version 1.0
Trademark
Our registered trademark:
Warning and caution
Warning: Items shall be strictly followed to avoid any damages to body and equipment;
Caution: Items with important information and prompts for operating the printer.

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Newland has been approved by the following certifications:
ISO9001 Quality Control System Certification
ISO14001 Environmental Management System Certification
OHSAS18001 Occupational Health and Safety Management System Certification
IECQ QC 080000 Hazardous Substance Process Management System Certification

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General Safety Information
Before installing and using the printer, please read the following items carefully.
Safety instructions
Warning: Don’t touch the tear bar of printer..
Warning:The print head is a thermal element and it is at high temperature during printing or just
after operation, therefore please do not touch it and its peripherals for safety reasons.
Warning: The thermal head is an ESD-sensitive device. To prevent
damage, do not touch either its printing part or connecting parts.
Caution
1) Keep the printer away from water source, and avoid direct exposure to sun light, strong light and
heat of fire.
2) Do not use or store the printer in a place exposed to high temperature, moisture and serious
pollution.
3) Do not place the printer on a place exposed to vibration or impact.
4) No dew condensation is allowed to the printer. In case of such condensation, do not turn on the
power until it has completely evaporated.
5) Connect the charger to an appropriate grounding outlet. Avoid sharing a single electrical with
large power motors and other devices that may cause the fluctuation in voltage.
6) Take out the battery of printer when the printer is not used for a long time.
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7) Do not let the water or electric materials (like metal) go into the printer. If this happens, take out
the battery immediately.
8) Do not allow the printer to start printing when there is no recording paper installed; otherwise
the print head and platen roller will be seriously damaged.
9) To ensure the print quality and normal lifetime, use recommended or good quality paper.
10) The printer should only be disassembled or repaired by a technician, who is certified by the
manufacturer.
11) Keep this manual safe and at hand for ready reference.

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Revision History
Version
Revision History
Release
V1.0.0
Initial release
Dec 12, 2022
V1.0.1
Change the product image on the
cover
July 4, 2023

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1 Introduction
1.1 Outline
NLS-PP310 is a mobile receipt / label printer, mainly used for indoor and outdoor mobile
receipt and label printing, with following characteristics like good protection performance , long
working hours of battery, compact, easy to operate, etc.
1.2 Main features
➢1.5meters anti-drop design, which guarantee the outdoor work demand
➢OLED display screen, visual key operation, easy to use
➢Small size, light weight, easy to carry
➢Support USB and Bluetooth wireless communication mode, which meet different application
requirements
➢Can adapt to -10℃low temperature working environment, with wide applicationareas
➢Support three different paper widths of 44/60/80mm, while supporting the label paper, black
marked paper, continuous paper, with goodconsumables adaptability
➢Support Windows/CE/Mobile/Android/IOS mainstream mobile operating system, with strong
compatibility

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2 Main technical specification
2.1 Technical specification
Item
Parameters
Printmethod
Thermal
Print resolution
203DPI×203DPI
Print speed
Label: Max.50mm/s Receipt: Max.76mm/s
Note: Factory default value is 50mm/s
Print width
Max.72mm
Paper type
Sticky label paper, black marked paper, continuous
paper
Paper width
Continuous paper: 44±0.5mm, 60±0.5mm, 80±0.5mm
Marked paper: 44±0.5mm, 60±0.5mm, 80±0.5mm
Label paper: 80±0.5mm
Note: To support different paper widths via installing
corresponding sensors at different positions. Default to
support 80mm.
Paper thickness
Label paper: 0.06-0.16mm;
Marked paper and continuous paper: 0.06-0.10mm
Barcode support
1D barcode: ESC/POS commands: UPC-A, UPC-E, JAN13
(EAN13), JAN 8 (EAN8), CODE39, ITF, CODABAR, CODE93,
CODE128
1D barcode (CPCL): UPC-A, UPC-E, JAN13 (EAN13),
JAN8(EAN8), CODE39, CODE93, Interleaved 2 of 5,
Interleaved 2 of 5 with checksum, CODE128, UCC EAN
128, CODABAR, MSI
2D barcode (ESC/POS): PDF417, QRCODE, MAXICODE, GS1
2D barcode (CPCL): PDF417, QRCODE

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Character support
Character Set (ESC/POS): built-in standard ASCII
character (9X17,12X24), user-defined characters,
standard configuration of Chinese (24 × 24) supports
simplified Chinese (2312), English (ASCII), optional
configuration supports simplified Chinese (18030 or
GBK), traditional Chinese, the United States, Britain,
Japan and Korea.
Users can download fonts to FLASH or RAM
Character set (CPCL): 8×16, 16×16, 20×12, 12×24, 24×24,
28×27, 34×48, 42×46, 48×47, 74×45, support simplified
Chinese GB18030/BIG5
Character handling
All characters can be enlarged 1-6 times horizontally
and
vertically
Support rotation printing in four directions (0°, 90°, 180°,
270°)
Paper detection
Photoelectric sensors (paper end), photoelectric sensor
(label paper position)
Top cover position
detection
Micro switch
Print head temperature
detection
Thermistor
Graphic handling
Bitmap downloading
Direct bitmap printing
Can download max. 255 FLASH
bitmaps or 8 RAM bitmaps;
download buffer size: 64 KB
FLASH bitmap, 128k RAM
bitmap.
Support bitmap mode,
can realize fast
graphics printing
Communication
interface
Bluetooth, USB interface
Cash drawer interface
None
Memory
RAM: 8MB，FLASH: 4MB/8MB(opotion)

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Power adapter
Input voltage: AC100-240VAC/50～60Hz
Output voltage: 12V±0.6V DC，1A
Print head life
≥50Km(standard test conditions)
Working temperature
and humidity
Temperature: -10 ~ 50 ℃, Humidity: 10 ~ 90%, non-
condensation
Storage temperature
and humidity
Temperature: -20 ~ 60 ℃, Humidity: 10 ~ 90%, non-
condensation
Overall size
109(L)×105(W)×51(H)mm
2.2 Paper specification
➢Paper type: label paper, black marked paper, continuous paper, external thermal paper
roller
➢Paper roll OD: Max. 40mm
➢Paper roll ID: Min. 12.5mm
2.2.1 Parameters of continuous paper
Description
Parameters (mm)
Paper width
44/60/80±0.5
Paper thickness
0.06-0.10
2.2.2 Parameters of marked paper
The black marks can be on the print side or the non-print side. When the black marks are on the
print side, refer to Fig. 2.2.2-1; when the black marks are on the non-print side, refer to Fig. 2.2.2-2.

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Fig. 2.2.2-1Black marks on print sideFig.2.2.2-2 Black marks on non-print side
The arrow directions in the figures are the paper feeding directions.
Mark
Description
Parameters (mm)
A
Paper width
44±0.5
B
Length of black mark
13~44
C
Space between black marks
10~1000
D
Height of black marks
2~8
//
Paper thickness
0.06-0.10
//
Mark reflectivity
<15%
Mark
Description
Parameters (mm)
A
Paper width
60±0.5
B
Length of black mark
10~60(left)21~60(right)
C
Space between black marks
10~1000
D
Height of black marks
2~8
//
Paper thickness
0.06-0.10
//
Mark reflectivity
<15%
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Mark
Description
Parameters (mm)
A
Paper width
80±0.5
B
Length of black mark
20~80(left)13~80(right)
C
Space between black marks
10~1000
D
Height of black marks
2~8
//
Paper thickness
0.06-0.10
//
Mark reflectivity
<15%
2.2.3 Parameters of label paper
Label gap: the transmission sensor (standard configuration) is located at the centerleft position
Fig. 2.2.3-1 Label paper type

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The arrow direction in the figure is the paper feeding direction.
Mark
Description
Parameters (mm)
A
Label width
≤B
B
Liner width
80±0.5
C
Label length
10~1000
D
Label gap
2~5
//
Paper thickness
0.06-0.16
//
Liner transmittance
50%-75%
2.3 Print and tear-off position
2.3.1 Print position
Print length: Max.1000mm,Min.25mm(Label paper type)
L1: Paper width L2: Print width
L3: Distance from the print content to the left edge L4: Distance from the print content to the
right edge
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For different paper width (L1), the print width(L2) and the distance from print content to left and
right edges L3 / L4) will change according to the following table:
Paper width (L1)
Print width (L2)
Distance from the
print content to the
left
edge(L3)
Distance from the
print content to the
right
edge(L4)
80mm
72mm
4mm
4mm
60mm
58mm
1mm
1mm
44mm
42mm
1mm
1mm
2.3.2 Tear off position
L: About 8mm
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3 Appearance and components
Apperance and components
1 －Middle cover
2 －Dust-proof rubber
3 －Top cover
4 －Cover open button
5 －Power/Serial/USB interface
6 －Button
7 －LCD
8 －Platen roller
9 －Black mark sensor
10 －Print head
11 －Tear off bar
12 －Paper guide
13 －Paper end/Label sensor
14 －Bottom cover
Button and component function:
➢Power button
Press the power button for a long time can turn on/off the printer; under sleep mode, press
the button can wake the printer.
➢Set button
Press the button under standby status to enter configuration mode; press the button to
switch configuration items under configuration
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mode; press the button to wake the printer under sleep status.
➢FEED button
Under standby status, press the button for a short time to feed the paper for a small distance,
while press the button for a long time to feed the paper for a long distance or positioning; after
entering configuration mode, press the button for configuration change; under sleep mode,
press the button to wake the printer.
➢Paper end sensor
Under continuous paper status, the sensor is used to detect paper presence/paper absence;
under marked paper status, the sensor is used to detect the marks of paper.
➢Paper guide
There are three slots at the bottom of the paper cabinet, insert the paper guide in different slots
can adapt to different paper width of 80 ±
0.5 mm, 60 ± 0.5 mm and 44 ± 0.5 mm.
Caution:
The paper guides are essential parts for adjusting the print width, thus please take care of the
paper guides. The temperature of print head is detected by a thermal resistor. If the print head
is overheating, the protective circuit will shut off the power and force the printer to stop printing;
The temperature of print head is 65℃when the printer stops printing.

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4 Installation
4.1 Unpacking
Check whether all items, which are listed on the packing list, are present and in a good
condition. If any item is damaged or missing, please contact your dealer or the manufacturer.
Packed items for standard configuration are as following:
According to different customer’s options, the packed accessories may include:

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➢ Waist bag: pack the printer in a waist bag and hang it to the waist by using a waist belt.
➢ Shoulder belt: pack the printer in a waist bag and hang it to the shoulder by using a shoulder
belt.
4.2 Battery installation
Install the battery into the battery cabinet in place as shown in the figure and press it down to
fully fit the printer.
Caution:
⚫ If the printer will be not used for a long time, please take out the battery.
⚫ Replace the battery with a wrong type may cause an explosion, please make sure the battery is
well disposed after use.
4.3 Interface cable connection
Connect the charger / USB connector to the USB interface as shown in the figure.

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4.4 Paper roll installation
1) Press the spanner to open the top cover of printer;
2) Install the paper roll as shown in the label affixed inside the paper cabinet. Different width of paper roll can
be adjusted by the paper guide;
3) Press down the top cover of printer until it snaps the body in place.