NewLive Magix6 User manual

NEWLIVE
Magix6
Owner’s Manual
Electric Wheelchair
Serial Number:
Date of purchase:

Your service specialist in
Canada:

Technical and operational guidelines.
Please read this manual carefully and follow the safety and technical guidelines before initial use of the power wheelchair.
Caution :
1. During the transfers the wheelchair should be turned off. Power off the electrical control before sitting in the wheelchair and
before you leave!
2. Do not wear loose clothing while operating the wheelchair. Hand bags or other articles of clothing near the drive line of the
wheelchair could get caught and wound in the wheels causing personal injury or damage to the equipment.
3. It is prohibited to hang objects on or from the backrest.
4. Danger of crushing injury. Always ensure the users feet are on the footrest before powering on the chair
5. Do not stand on the footrest when it is not resting on the ground. Risk of damage to the equipment or falling causing personal
injury exists.
6. All soft ground must be avoided (fine sand, mud etc.). Danger of getting stuck and /or tipping over.
7. Do not drive on nails or sharp objects, this can cause punctures or damage the wheels.
8. When the seat height exceeds the safe height of 57cm only operate the wheelchair on level ground. Do not cross obstacles,
sidewalk curbs or uneven ground. A danger of tipping exists.
9. Avoid operation in extreme temperatures above +40°c or below - 25°c.
10. Do not place hands or objects where indicated with a yellow triangle or under the footrest. Danger of personal injury and damage
to the equipment exists.
11. The wheelchair must not be lifted or supported by the backrest, armrest, transfer mechanism or footrest.

12. If used in a vehicle, it’s mandatory to use the supplied headrest as well as a 3-point seat belt fixed in the vehicle. The wheelchair
restraint must not be used as a safety belt inside of a vehicle!
13. Improper positioning of the mount of the recline actuator changes the safety limit settings. Please refer to the technical
information provided in section 6 (Technical guidelines for proper seating section 6.2)
14. Before folding the armrest, it is essential to check that nothing prevents its movement. A pinch point exists at the hinge of the
armrest.
15. Do not use flip down side transfer board if the load is higher than 85 kg.
16. Never store or place objects under the seat or on top of the battery box. Ensure that pets and children never crawl under the
seat.
17. If you can’t see under the seat it is good practice to turn the wheelchair once on its axis before lowering the seat, to assure you
that there is nobody in the danger zone!
18. The free length of thread on the rod for manual seat tilt adjustment should never be more than 7.5 cm (3’’) Risk of damage and
injury.
19. For the transport make sure that the vehicle is equipped with standardized anchorage points. When traveling, the wheelchair
should always be attached to the vehicle to the anchor points. Danger of crushing and of irreversible injury in the event of an
accident.
20. When the motors are disengaged the brakes are inactive. Never disengage the motors with an occupant in the wheelchair.There
is a danger of rolling, especially on sloped or uneven ground. Always engage the motors when the wheelchair is stopped.
21. Wheelchair trials must be done in the presence of a caregiver, and at reduced speed until the operator is familiar with the
function of the wheelchair. When learning to overcome obstacles, a caregiver is recommended. To overcome obstacles of more
than 5 cm in height the tilt angle of the seat must be less than 10° angle and the angle of the backrest at 100° or less.
22. To operate up and down slopes of more than 17% and to overcome obstacles of a height greater than 12 cm, a caregiver with the
capacity to retain the wheelchair in case of tipping is mandatory.
23. Descending any obstacle must be done at reduced speed, with the seat in the lowest position. Never attempt to descend
obstacles with the seat tilted forward.

24. Never attempt to overcome an obstacle more than 5 cm in height without first stopping with the front wheels in contact with the
obstacle at a 90° angle. Risk of damaging wheels and the wheelchair.
25. Only use deep cycle gel batteries designed and apporoved for use in power wheelchairs.
26. The acid gel contained in the batteries is highly corrosive. If batteries are damaged do not touch unless proper eye and hands
protection is being used.
27. Do not replace a fuse without informing the dealer and without his authorization. Risk of damage to the electrical system and/or
electronics on the wheelchair exist.
28. Do not use a charger other than the one supplied with the wheelchair. The charger may only be operated in open air for cooling,
do not cover, or restrict airflow to the charger. Danger of overheating and damage to the equipment exists.
29. When traveling over long distances or with high use monitor the battery charge indicator and make sure you always have enough
reserve power for the return journey. If necessary, reduce your travel to avoid drainage of the batteries. Never completely drain
the batteries this will greatly reduce the life and charge cycles of your batteries.
30. Ensure that no debris (soil, gravel, wood, etc.) is caught or wedged between the frame and the drive line. There is a risk of
jamming the pivot mechanism in the drive line causing an operational malfunction.
31. If an object or dirt is trapped between the wheel puck and the rim of the omnidirectional wheels, remove as soon as possible to
avoid damage to the equipment.
32. When transporting in a car, securing the wheelchair is mandatory. Do not attach the wheelchair in a vehicle other than by the
anchors points advocated by New Live sarl. Failure to do, can cause serious injuries or death in case of accident!
33. If the wheelchair is used as a passenger seat or driver's seat in a car, it is mandatory to lower the height of the seat to lowest
setting and power off the wheelchair before fastening the 3-point seat belts of the car.
34. If the wheelchair is used as a passenger seat or driver's seat in a car, the use of the headrest supplied with the wheelchair is
mandatory as well as use of the automotive 3-points seat belt fixed in the vehicle. The wheelchair restraint must not be used
instead of a car seat belt.
35. The headrest must be adjusted to the height of the user's ears. Incorrect adjustment of the headrest can cause serious injuries in
the event of a collision.

Table of contents
1. Introduction
2. General User Guidelines
•2.1 Control Element
•2.2 Switching off of the controller
•2.3 Use of the wheelchair
•2.4 Operating environment
•2.5 Electromagnetic fields
•2.6 Risk of pinching
3. Warranty conditions
4. Delivery / purchase of used parts
5. Accessories and special equipment
6. Seat Adjustments
•6.1 Depth of the seat and position of clothing protector or guard
•6.2 Positioning of the lower mounting of the cylinder or backrest adjustment bar
•6.3 Width of footrest
•6.4 Armrest
•6.7 Headrest
•6.8 Footrest and legrest
•6.9 Seat height

•6.10 Seat tilt
•6.11 Recline
•6.12 Tilting the backrest
7. Control R-Net
8. Control VR2
9. Transfers
10. Free wheels
11. Lighting
12. Linings of the seat and backrest
13. Operating the wheelchair
•13.1 Crossing obstacles
14. Batteries and fuses
•14.1 Batteries
•14.2 Recycling of batteries
•14.3 Main Fuse
15. Charger and autonomy of the wheelchair
•15.1 Charger
•15.2 Autonomy of the wheelchair
16. Cleaning
17. Maintenance

•17.1 Tires and rims
18. Transport of wheelchair in the car
19. Recycling
20. Trouble shooting
•20.1 Error codes of the wheelchair
•20.2 Error codes of the command R-Net
•20.3 Error codes of the VR Control2
•20.4 Error codes of the charger
21. Technical Data

1.0 Introduction
We thank you for the confidence that you grant us by opting for this electric wheelchair. This 6 wheel innovative chair was designed to better
meet the needs, of any power wheelchair user.
Indoors, the turning radius is only 18.5” this allows you to access more of the smaller tight areas that one encounters on a daily basis.
Hills, wet or snow-covered sidewalks or roads and obstacles like curbs or trails with tree roots can be overcome safely with the grip and
optimum 6 wheel traction offered by the Magix6.
The Magix6 will bring you years of reliability and satisfaction with increased independence and mobility.
2.0 General Guidelines
New Live Sarl and Assistability disclaim any liability or warranty for not following the conditions and instructions outlined in this manual.
2.1 Control System
The controller for the wheelchair does not need maintenance. Never open electric or electronic components (controller, actuator, electronic
box, etc). If your Magix6 wheelchair is not operating properly, please contact the dealer you purchased the wheelchair from immediately and
avoid using the chair until service is performed. Your dealer will be able to repair and clear any faults. Do not use a wheelchair which has a faulty
control.
2.2 Switching off the control
Turn off the power on the joystick before transferring into or out of the Magix6.
Caution:
Danger of crushing injury! During the transfers the power should be turned off, always turn the power off before entering or exiting
the chair

2.3 Use of the wheelchair
The wheelchair is designed for use by a single person. Do not transport passagers or operate the wheelchair in an inappropriate manner (e.g.
children) or get on the/the footrests, the rear of the seat, the wheels or the mudguards. Bags or other items must not be hung from the rear of
the seat and otherwise must be kept with a sufficient distance to avoid catching in the wheels or other moving parts
Do not attach objects at the rear of the backrest.
When powered on the user’s feet must be on footrest.
Changes to the programming can only be done by the dealer. All Magix6 electric wheelchairs are equipped with, at the time of their sale, a
standard program which does not represent any danger for the driver. For all program changes, please contact your dealer (see first page for
coordinates).
Caution:
Danger of injuries if loose clothing get caught in the wheels or seat adjustment!
Do not fasten or hang objects on the rear of the seat back or the arm rests.
Danger of injuries, always position feet on the footrest before driving the chair!
Do not stand on the footrest if it is not on the ground. Risk of damage with danger of falling, injuries or tipping!

2.4 Operational Environment
•Outdoors the wheelchair must be used only on firm surfaces such as roads and paths. Avoid soft ground (fine sand, mud etc.) Avoid
turns on steep slopes. (Danger of tipping!) The maximum slope of 17% must be respected and the maximum weight of the user must not
exceed 140 kg.
Note: The MAGIX6 is not intended to drive on soft or loose ground such as sand and mud.
•Operating or driving over nails, spikes or sharp objects that can cause punctures or catch and damage the tires of the wheelchair is
forbidden.
•When the seat hight exceeds the safe height of 57cm, only operate the wheelchair on level ground. Do not attempt to cross obstacles
with the seat elevated. Danger of tipping exists.
•The temperatures above than +40°c and lower than -25°c may affect the operation of the wheelchair. These temperatures are allowed in
case of storage, during shiping or on short trips. (Do not adjust the seat height, tilt angle or backrest angle when extreme cold
temperatures exist.)
•High humidity particularly at night can be damaging to electronic components of the wheelchair do not leave the wheelchair outdoors or
exposed to the elements. Condensation may appear when the wheelchair is often exposed to temperature changes. Operator must
avoid exposing the wheelchair to extrem humidity (ex. holiday in humid regions). Puddles of water deeper than 8 cm must be avoided.
Caution:
Soft ground must be avoided (fine sand, mud etc.). Danger of getting stuck and /or tipping.
Avoid nails, spikes and sharp objects. They can cause punctures and damage the tires, risk of immobilisation of the wheelchair.
When the seat base exceeds the safe height of 57cm, drive the wheelchair on level ground only and do not cross obstacles or go
down a curb. Danger of tipping.

2.5 Electromagnetic Fields
This electric wheelchair has been tested to meet international standards regarding its electromagnetic compatibility. Intense electromagnetic
fields which are generated by radiant devices within a certain proximity, (e.g. large transmitting facilities) can lead to operational faults on the
Magix6 .
2.6 Risk of pinching and shear
There is a risk of pinching or severing of the fingers at the following locations:
•Supports for the armrest and the swing away control mount
•Legrest mechanism
•Electric leg rests and seat elevating mechanisms
•All the mechanisms that are located under the seat base
Caution:
Do not place hands to the places marked by this triangle, and never store items under the seat base. Danger of injury with risk of
finger severing exist.

The wheelchair must not be lifted or supported by the backrest, armrest, transfer mechanism or footrest

3.0 Warranty Conditions
The following warranties shall take effect from the date of delivery from the factory:
•Electrical and electronic parts (controller/actuators/motors): 24 months
•Mechanical Parts (defects in material and workmanship): 24 months
This warranty covers replacement of defective parts only. The defective parts will become the property of the manufacturer.
All other claims are excluded.
Warranty claims are processed thru the local Magix6 dealer (see first page for coordinates).
Exclusion of warranty
The following damages are excluded from the warranty:
•The damages which were not immediately reported,
•Damage caused by abuse, improper use, or inadequate control,
•The damage caused by failure to follow instructions, (e.g. connection to an inadequate charger, shorting the batteries, etc.),
•The damage resulting from any modifications of the product,
•The damage caused by use of non-OEM replacement parts or accessories as well as an improper mounting of accessories.
•Parts subject to wear and are not covered by warranty are lights, tires, brake linings, toothed belts, upholstered surfaces, wires and
cables etc.
Assistability reserves the right to refuse warranty claims if after a detailed audit of the claim it is determined that the fault is due to abuse,
misuse or failure of the user to follow the guidance of this manual.

4.0 Delivery/purchase of replacement parts
The delivery and set up and programming of all components of the Magix6 wheelchair can only be done by an authorized dealer.
The delivery must include the following elements:
•Chair delivered in good order to customer with the seat adjusted to the height of the user.
•A headrest mounted and and adjusted to proper height for user.
•A seat belt restraint.
•An obstacle clearance device (OCD).
•A lighting kit.
•A battery charger
•User’s manual.
You can order replacement parts from an authorised dealer (see first page for coordinates).
5.0 Accessories and special equipment
For any accessory or special equipment, your dealer is at your disposal for the adequate information (see first page for coordinates).

6.0 Seat Adjustments
The Magix offers you a multitude of settings so that you can find the ideal seating position.
Upper Cushion
Side cushion
support
Seat Cushion
Footrest/LegrestLeg
rest
Armrests
Clothing protector
Backrest Cushion
Headrest
Joystick Control
Element

6.1 Depth of the seat
To adjust the seat depth the technition must:
- Remove the seat cushion
- Unscrew the screws 1 and 2 that hold the brackets with armrests
- Remove the 2 lower mounting scews of the recline cylinder or adjustment bar.
- Set the 2 brackets of armrest toward the front or rear to adjust the depth as requiered.
- Refer to paragraph 6.2 for correct position of the recline support/ actuator.
- Reset the screws, taking care to leave at least 1 hole free between the screws 1 and 2.
Note: The back of the brackets of the armrest should never exceed the rear of the base plate on the wich they are fixed.
Lower mounting screws of
the cylinder or adjustment
1
2

6.2 Position of the lower mounting of the cylinder or adjustment bar of the backrest
The attached position of the actuator or the manual adjusting bar of the backrest must be
adjusted depending on the depth of the seat. For this you need to ensure that the number of
free holes behind the base of the actuator or the manual adjusting bar coincides with the
number of free holes on the base plate to the rear of the armrest support.
Example of a correct adjustment 3 and 3 free holes behind the support of the armrest and
behind the base of the cylinder.
Caution:
Improper positioning of the recline actuator or support will change the safety settings for degree of recline. Danger of injury and
tipping!
holes

6.3 Width of the base plate
To adjust the width of the base plate you must;
- Remove the seat cushion
- Remove the 4 screws #1
- Slightly loosen the 4-set screw # 2
- Slightly loosen the 8 screws #3 at the rear of the backrest
- Adjust the width in a uniform manner on both sides by maintaining the center of the base plate
- Reinstall the screws of type #1
- Retighten all screws
3
1
2

6.4 Armrests
The wheelchair Magix6 is equipped with flip back angle adjustableflipback armrests, adjustable in height, tilt, depth and width.
Attention before folding the armrest always check that nothing has impeded its movement. Danger of
pinching exists at the hinge of the armrest!
12
Adjusting the height of the armrests:
To adjust the height of the armrests you must:
- Unscrew the screw #1 and remove the seat belt retraint
- Unscrew the screw #2 which is located behind the seat belt restraint
- Remove the armrest support braket by pulling it toward the inside of the wheelchair
- Reposition the bracket of the armrest on the screws spacers at the desired height
- Refit and tighten the screw #2
- Replace the seat belt restraiant with the screw #1 and tighten the screw
Attention before folding the armrest always check that nothing has impeded its movement . Danger of severing at the hinge of the
armrest!