The product is guaranteed for 24 months for parts and la-
bour from the date of installation or 33 months from the
date of manufacture, whichever is the shorter.
The NIBE guarantee is based on the unit being installed and
commissioned by a NIBE accredited installer, serviced every
year and the Benchmark documents completed. Where this
condition is not met, any chargeable spare parts or compon-
ents issued within the applicable guarantee period still be-
nefit from a 12 month warranty from the date of issue by
the manufacturer.
We recommend the installer completes and returns as soon
as possible, your guarantee registration card or completes
the guarantee form on the NIBE website www.nibe.co.uk
Electrical Supply
The heat pump must be permanently connected to a 230 V
~ 50 Hz supply.
All system components shall be of an approved type and all
wiring to current I.E.E wiring regulations.
External wiring must be correctly earthed, polarised and in
accordance with the relevant standards: Currently this is
BS 7671.
Domestic Hot Water
All domestic hot water circuits, connections and fittings
must be in accordance with the relevant standards and
water supply regulations. It should also be in accordance
with the relevant requirements of the Local Authority and
the Building Regulations relevant to the location of installa-
tion.
BS 8558:2015 Services supplying water for domestic use
within buildings and their cartilages.
Water Supply (Water Fitting) Regulations 1999 or The Water
Bylaws 2000 (Scotland).
Heating System
The installation of the heat pump should follow best practice
as covered in the following:
BS 5449 Forced circulation hot water central heating sys-
tems for domestic premises.
BS 15450 Heating systems in buildings – Design of heat
pump heating systems.
Ventilation System
Any ventilation system should be designed and installed in
accordance with Building Regulations, England & Wales Ap-
proved Document F1 and Scotland Technical Standard
Section 3.14 Ventilation. Only this will ensure hygienic room
air and prevent any dampness to the building structure.
To be able to ensure a high degree of efficiency and an ex-
tremely comfortable living environment, we recommend
that the installation of any ventilation system should be
planned and this plan be strictly followed by the ventilation
engineer.
The discharge air duct work to outside must be insulated to
ensure condensation does not form in the duct work.
5Chapter 1 | Important informationNIBE S735
