Contact information UK and Ireland [0512/UKV]
Call UK Customer Support for assistance on all Nintendo published/distributed software,
hardware and accessories. Our dedicated games counselors can answer all your gameplay
questions, offering hints, tips and strategies to ensure that you get the most from your
Nintendo products.
To call UK Customer Support, dial*
+44 (0) 845 60 50 247
(* Calls from a landline within the UK are charged at the standard national rate offered
by the caller’s network provider. Charges may vary for calls made using a mobile phone.
Customers calling from outside the UK will be charged at the international rate offered
by the provider of the network being used to make the international call.
Please obtain permission from the person responsible for paying the bill before calling.)
Lines are open Monday to Friday from 08:30 to 19:00, and Saturday from 08:30 to 15:30**.
(** Charges and opening hours are correct at time of printing but are subject to change
without prior notice.)
Technical Specifications
Nintendo 3DS XL Charging Cradle
Model Number SPR-007
Input / Output DC 4.6V 900mA
Dimensions 106.8mm high x165.3mm wide x 22.3mm thick
Mass Approx. 67g
Nintendo 3DS AC Adapter
Model Number WAP-002(UKV)
Input / Output AC 220 – 240V 50/60Hz
DC 4.6V 900mA
Dimensions 70.5mm high x 51.0mm wide x 79.5mm thick
Mass Approx. 86g
Cord Length Approx. 1.9m
Nintendo of Europe (“Nintendo”) and its products are in compliance with all applicable European Union Directives
and Regulations, many of which are aimed at environmental protection as well as consumer health and safety with
respect to the manufacture, supply and use of Nintendo products.A brief summary of the applicable EU Directives
and Regulations, and Nintendo’s compliance with them, can be found on the Nintendo of Europe website:
http://www.nintendo-europe.com/
THE AC ADAPTER INCLUDED IS SUITABLE FOR USE IN THE UK, IRELAND AND MALTA. DO NOT USE IT IN
COUNTRIES WHERE VOLTAGE REQUIREMENTS ARE DIFFERENT.
Patent Information
European Registered Design: 2155176.
Warranty UK and Ireland [0712/UKV-A]
12-MONTH WARRANTY – NINTENDO ACCESSORIES
MANUFACTURER`S WARRANTY
This warranty covers Nintendo accessories for use with Nintendo consoles (the “Product”) supplied by
Nintendo of Europe GmbH (“Nintendo”).
Subject to the terms and exclusions below, Nintendo warrants to the original consumer purchasing the Product
(“you”) that, for a period of 12 months from the date of the purchase of the Product by you, the Product will
be free from defects in materials and workmanship.
To make a valid claim under this warranty, you must notify Nintendo of the defect in the Product within 12 months
of the date of the purchase of the Product by you, and you must return the Product to Nintendo within 30 days
of notifying Nintendo of that defect. If, having inspected the Product, Nintendo accepts that the Product is
defective, Nintendo will (at its sole discretion) either repair or replace the part causing the defect, or replace
the Product without charge.
This manufacturer’s warranty does not affect any statutory rights which you may have under
consumer protection legislation as the purchaser of goods. The benefits provided by this
warranty are in addition to those rights.
EXCLUSIONS
This warranty does not cover:
• software, games or Nintendo consoles (whether included with the Product at the time of purchase or not);
• accessories, peripherals or other items that are intended for use with the Product but are not manufactured
by or for Nintendo (whether included with the Product at the time of purchase or not);
• the Product if it was purchased outside the European Economic Area and Switzerland;
• the Product if it has been resold, or used for rental or commercial purposes;
• defects in the Product that are caused by accidental damage, your and/or any third party’s
negligence, unreasonable use, modification, use with products not supplied, licensed or authorised for use
with the Product by Nintendo (including, but not limited to, non-licensed game enhancements, copier devices,
adapters, power supplies or non-licensed accessories), computer viruses or connecting to the internet or
other forms of electronic communication, use of the Product other than in accordance with the instructions
in the respective Nintendo Operations Manual or any other instructions provided with the Product (the
“Nintendo Documentation”), or any other cause unrelated to defects in material and workmanship;
• defects in the Product that are caused by the use of faulty, damaged or leaking batteries or battery packs,
or any other use of batteries or battery packs not in accordance with the instructions in the respective
Nintendo Documentation;
• gradual decrease over time in the capacity and performance of batteries and battery packs for Nintendo
consoles (including NTR-003, USG-003,TWL-003, UTL-003, CTR-003, SPR-003, and WUP-012) and for the
Product (which, for the avoidance of doubt, will not be deemed to be a defect in material or workmanship);
• the Product if it has been opened, modified or repaired by any person or company other than Nintendo or
its authorised partners, or if the Product has its serial number altered, defaced or removed;
• loss of any data that has been loaded onto or stored on the Product by any person or company other than
Nintendo or its authorised partners.
HOW TO MAKE A CLAIM
To notify Nintendo of a defect covered by this warranty, please contact:
Nintendo Customer Support
PO Box 952, Portsmouth, PO6 9DY
Tel: +44 (0) 845 60 50 247
Calls to this number are charged at national rates for customers in the UK, and at international rates for customers
in the Republic of Ireland. Please obtain permission from the person responsible for the bill before calling.
Before sending the Product to Nintendo Customer Support, you should remove or delete any private or
confidential files or data. You accept and agree that Nintendo will not be responsible for any loss, deletion or
corruption of your files or data that have not been deleted or removed. Nintendo strongly recommends that
you make a backup copy of any data that you do not remove or delete.
When sending the Product to Nintendo Customer Support, please:
1. use the original packaging where possible;
2. provide a description of the defect;
3. attach a copy of your proof of purchase, ensuring that it indicates the date of purchase of the Product; and
4. ensure that it is received by Nintendo within 30 days of the original notification of a qualifying defect.
If the above 12-month warranty period has expired at the time the defect is notified to Nintendo or if the
defect is not covered by this warranty, Nintendo may still be prepared to repair or replace the part causing
the defect or replace the Product (at its sole discretion). Independently of this, you may also have statutory
rights under consumer protection legislation as the purchaser of consumer goods. For further information or,
in particular, details of any charges for such services, please contact:
Nintendo Customer Support
Tel: +44 (0) 845 60 50 247
Calls to this number are charged at national rates for customers in the UK and international rates for customers
in the Republic of Ireland. Please obtain permission from the person responsible for the bill before calling.
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