Norcon Communications TTU-3 Series Manual

MUTING
CONNECTOR
POLARIZED
CONNEC TOR
POLARIZED
Norcon TTU-3 Series
Installation & Operating
Instructions
510 Burnside Ave.
Inwood L.I. NY 11096
Tel. [phone]
Fax. [phone]
www.talk-thru.com
•TTU-3 Outside Unite
•Introduction ……………………………… 1
•How It Works ……………………………… 1
•How To Install ……………………………… 2
•How To Use The Talk-Thru Communicator … 4
•Operation Hits ……………………………… 5
•Features ………………………………………. 6
•Specifications ………………………………… 7
•Troubleshooting ……………………………… 8
•Norcon TTU-3 Series ………………………… 9
•Introducing TTU-1 Series …………………… 12
•Introducing TTU-7 ……………………………13
•Warranty ………………………………………14
TTU-3 Series
2-Way Talk-Thru
Electronic Communication System
A voice communications system for High-Security and Isolation
Booth Situations
Today’s security and isolation booths are often the best step you
can take to protect your employees. But do they protect or help
maintain your very important good will? Not if clerks and customers
have to shout and growl and repeat themselves to be heard or
understood.
Norcon’s Patented TTU-3 Talk-Thru Communicator is a 2-way,
hands-free audio system that provides high-quality personal
communication between people separated by security or isolation
barriers.
HOW IT WORKS …
The Norcon TTU system permits hands-free, 2-way
communication between the booth attendant and the customer.
Unique circuitry facilitates ongoing, clear, 2-way conversation at all
times – as if the two parties were together in the same room.
The TTU-3 Talk-Thru Communicator now incorporates circuitry to
automatically attenuate the outside channel. If the gooseneck
microphone is not used for a period of 30 seconds, the outside
channel volume will be reduced approximately 70%. Normal
operation is restored as soon as the attendant speaks into the
gooseneck microphone. The automatic volume attenuation circuit
prevents outside noise from bothering the attendant.
1
The TTU-3 provides clear communication even in environments with
high ambient noise by shaping the sound for maximum intelligibility.
Its compression circuitry decreases loud, annoying sounds.
HOW TO INSTALL …
1. Mount the TTU unit using the method shown in
figure 1.
2. Remove the control panel from the prism-shaped
housing. The "Inside" unit houses the circuit board for
the system, the gooseneck microphone, volume
controls, power switch, power indicator LED and speaker.
The "Outside" unit has no electronics, a speaker and a
microphone is attached to the "Outside" unit.
3. Drill holes on the housing where required for
installation.
4. Snake the two pair cable (with connector on one end) FROM the
inside unit TO the outside unit. Make sure the connector is in the
inside unit. Attach the cable to the terminal block on the outside
unit, color to color. Connect shield to black wire. Join the
connector with the wire harness from the printed circuit board so
the colors line up.
5. For power connection, snakes the one pair cable (with the
connector on one end) FROM the inside unit TO the location of the
PS-1 Power supply. Connect the conductors to the power supply
(RED to +, BLACK to -). Plug the connector to its mate from the
printed circuit board.
2
6. The sound absorbing material in the housing may be
Removed during installation but should be replaced for normal
operation.
7. For best result separate inside and outside units as far as
Possible.
3
HOW TO USE THE TALK-THRU COMMUNICATOR …
1. With power switch off, turn Talk and Listen controls
completely counter clockwise.
2.Turn power switch on.
3.Adjust the TALK volume control until the attendant is
clearly heard by the person outside the window when the
attendant is speaking 2" to 4" from the gooseneck
microphone at a normal speaking level. The green LED should
go on when the attendant starts talking and go off when the
attendant stops talking. If the green LED stays lit constantly, it
indicates either the TALK volume setting or the ambient noise is
too high.
4. Adjust the LISTEN control until the person outside
the window is clearly heard when speaking at a normal
level.
•In most situations, both the TALK and LISTEN volume are
normally set to 11 to 12 o’clock position.
4
Operation Hints
1. Increasing the talk volume control allows the attendant to speak
further from the gooseneck microphone as well as increasing the
talk channel volume. The optimum distance from the gooseneck
microphone should be maintained at approximately 3" or
conversations not directed to customers may be heard outside
the booth.
2. Muting circuit: The unit will decrease the incoming volume
level by approximately 70% in about 30 seconds after the
attendant stops speaking into the gooseneck microphone. The
purpose of this feature is to decrease the amount of extraneous
noise entering the booth when no one is at the booth. Normal
volume level is restored when the attendant speaks into the
gooseneck microphone. The muting function can be defeated by
moved the shunt from MUTE ON to MUTE OFF as shown in
the diagram below.
5
FEATURES
•Clear 2-way hands-free voice communication.
•Quality electronic design and engineering.
•Avoids shouting, repetition, and misunderstanding.
•Simple, one-person installation. No need to cut a hole in the
barrier.
•Rugged, tamper-resistant materials. Anodized aluminum
•Units available for ADA applications.
•Headset jack equipped on all models, headset can be order
separated.
•Export models available.
•Made in U.S.A.
H-51 Headset
6
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SPECIFICATIONS
MECHANICAL
1. Outside assembly: machined aluminum, anodized finish,
Tamper-resistant.
2. Inside assembly: Machined aluminum, anodized finish,
Tamper-resistant.
3. Size (both assembly) : 6” W x 2 3/8” H x 2 3/8” D or
12” W x 2 3/8” H x 2 3/8” D
4. Weight: 2 lbs ( 12” model) ; 2 lbs (6” model).
5. Mounting: County-top.
6. Panel control : Listen volume, Talk volume, power on/off, and
LED power indicator.
ELECTRONIC
1. Audio frequency response: Selectively shaped for maximum
voice intelligibility.
2. Audio power: 2 watts per channel.
3. Distortion: Less than 2%.
4. Listen mode: 20dB compression
5. Talk mode: VOX
6. Microphones: Electret
7. Power supply: Input 120V / 60Hz AC
Output 15V DC, 175 mA.
Specifications are subject to change without notice.
7
TROUBLESHOOTING
You may occasionally encounter a problem with your TTU system.
If this happens, refer to the following list. If additional help is need,
please contact us.
1. No sound at all
•Is the power supply properly plugged into a working outlet ?
If the power supply has been plugged into a working
outlet for a while, the power supply should be warm, if it
is not; the power supply may be defective.
2. Howling ( Feed back)
•Is the TALK or LISTEN volume turned too high?
Set the volume control to a proper level. In most cases,
both TALK and LISTEN should be set to the position of
around 11 to 12 o’clock.
3. Conversation cutting-off and breaking-up
•Is the TALK volume setting too high?
Turn down TALK volume to a proper level.
•Is the attendant too far from the gooseneck microphone?
The idea distance is 3” to 4” from the gooseneck
microphone.
8
TTU-3 Series:
Select from 5 Available Models
•TTU-3 / 6” Continuous power unit complete.
Housing 6” .
•TTU-3 / 12” same as TTU-3/6”, but with 12” housing
•TTU-3 / 6” J same as TTU-3 / 6”, but with a removable
gooseneck microphone.
•TTU-302 One outside unit communicates with two inside unit.
It is special design for calling the back office during the off
hours.
•TTU-3 MS Multi-station communication system.
One master inside unit communicates with up to 10
Remote Stations.
Talk-Thru systems are shipped complete with cables,
Instructions, and power supply.
9
10
Introducing The Norcon TTU-1 Series
There are times, when the isolation barrier has a 3” to 4” hole on it,
the Norcon TTU-1 is special design for it.
The TTU-1 is a 5” in diameter round unit. The front face and the
housing are easily mounted on opposite sides of the barrier. They
allow hand free communication through barriers. It is the most
widely used system of its type in the U.S. and the world.
Norcon provides audio/visual, communications, and secure talk-thru
solutions for critical applications around the world. Please visit our
web site at www.talk-thru.com for the entire series of Norcon’s high
quality product. We are sure you will find one to meet your needs.
Special requirements and custom-design projects are welcome.
12
Introducing TTU-7
Special design for the window with a secure
pull-down gate or shade.
In some cases, when it’s impractical to mount the inside control
section of the TTU-3 in a window with secure gate or shade the
TTU-7 is your choice.
The TTU-7 incorporates the same high-quality electronics as the
basic TTU-3, but with a 1” low profile window mount section, and a
prism shaped counter mounting control section.
13
NORCON COMMUNICATIONS, Inc.
Service Policy
TALK-THRU SYSTEM WARRANTY REPAIRS
Norcon Communications Inc. warrants the products
Manufactured by Norcon to be free from defects in
material and workmanship for a period of one year
from the date of shipment from the factory provided:
1) The product has not been abused, misused or
improperly maintained, repaired and /or modified during
such period, and 2) such defect is not a result of voltage
surges/ burnouts, lightning, water damage / flooding, fire,
explosion, earthquakes, tornadoes, acts of aggressions /
war or similar phenomenon; and 3) the product has been
properly installed according to the appropriate Norcon
Installation Guide.
Both incoming and outgoing freight charges are at customer’s
expenses. Domestic repair will be returned to customer by UPS
Ground. International repair will be returned to customer using
normal shipping arrangements. Any other shipping instructions
must be made in writing and will be at the customer’s expense
TTU-3 With a removable gooseneck microphone
Optional Norcon Wireless Headset System
•Mobile: Hand-free mobile design with range of up
to 150 feet from base unit
•DuoSet Headset: Adjustable for over-the-head
stability or over-the –ear convenience with new
conformable earloop
•Extended Use: Six hours continuous talk time on
rechargeable battery.
11
14
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