Nortel Business Series User manual

Business Series Terminal
Doorphone
Installation Guide

1
Preface
This guide explains how to install and program a Business Series
Terminal (BST) Doorphone on Norstar telephone systems.
To use this guide, you must:
• be a Nortel Networks installer
• know basic Norstar terminology
If you are installing a BST Doorphone on a Business Communications
Manager system, refer to the BST Doorphone Installation and Configu-
ration Guide. This guide can be found on the documentation CD that
came with the system or accessed from the initial page in Unified
Manager.
About the BST Doorphone
The BST Doorphone is used as an intercom device to control access to
your building. It provides call notification and handsfree communication
from a site entry location to assigned telephones on your system.
Door opening capabilities are available with the following optional
equipment:
• Door Opening Controller (DOC)
• External Relay Module (ERM)
For more information on DOC and ERM, see "Optional equipment" on
page 14.
Compatibility
The BST Doorphone is supported on the following Norstar systems.
System Software version
Norstar Modular and Compact ICS all
Norstar 3X8, Compact and Modular KSU DR2 to DR5

2
Both BST and Norstar Doorphones can be installed on Norstar systems
with a maximum of four Norstar Doorphones on any system.
Up to 54 Doorphones can be installed on Norstar Modular systems. For
example, 50 BST Doorphones and 4 Norstar Doorphones.
Up to 20 Doorphones can be installed on Norstar Compact systems.
For example, 16 BST Doorphones and 4 Norstar Doorphones.
Up to 7 Doorphones can be installed on a Norstar 3x8 system.
Environment
Check the following environment requirements:
Opening the package
Along with this guide, make sure the package contains:
• BST Doorphone unit with a surface mount bracket
• two gaskets
• BST Doorphone User Card
Temperature -35° to 60°C (31° – 140°F)
Relative humidity 5% to 95% non-condensing
Background noise up to 70 dBA

3
Preparing to install a BST Doorphone
Before installing a BST Doorphone, you must select and program a
vacant station port on the Norstar system for BST Doorphone
compatibility.
Note: Default settings can cause the BST Doorphone to automatically
answer incoming calls that are not intended to be heard over the BST
Doorphone.
To determine the DN for a vacant station port
• Refer to the wiring charts in the Norstar Installer Guide and the
programming records for the system.
• Use the Port/DN status option in a Maintenance session.
This option is only available on Modular ICS, Compact ICS and
Modular DR5 systems.
Norstar configuration programming
Follow this procedure to enter a Norstar configuration session from a
two-line display telephone (T7316E, T7316, M7324 or M7310):
1. Press ≤ (ƒ) ••Ç؈ ÏÈ Ì.
2. Enter the configuration password.
The default password is Ç؈ ÏÈ Ì or ¤flfl‹››.
3. Use the table on pages 4 and 5 to determine which programming
headings to review for BST Doorphone compatibility.
Note: Programming headings on your system may not be exactly
as shown in the table. The table is based on Modular and Com-
pact ICS programming headings. For more information on pro-
gramming headings, refer to the Norstar Installer Guide that
came with your system.

4
Terminals & Sets
Line Access Compatible settings for the BST Doorphone


Line assignment Remove all lines assigned to the DN.
Note: If all lines are not removed, incoming calls will
automatically be answered by the BST Doorphone.


Line pool access Remove all line pools assigned to the DN.


Prime line I/C (Intercom) or None
Note: Depending on your system software version,
I/C (intercom) may not be available.


Intercom keys 1 or 2
Note: Depending on your system software version,
1 Intercom key may not be available.


Answer DNs Remove all Answer DNs assigned to the DN.
Capabilities Compatible settings for the BST Doorphone


Fwd no answer None


Fwd on busy None


DND on Busy N (No)


Handsfree Std (Standard)
Note: Depending on your system software version,
setting choices will vary, ensure that the Handsfree
setting is enabled and Auto Handsfree setting is
disabled.


Direct Dial None

5
Capabilities continued Compatible settings for the BST Doorphone


Paging Y (Yes)


Hotline None


Aux. ringer N (No)


Name Assign a name for the BST Doorphone, such as
BACKDR for Back Door.
Trunk/Line data Compatible settings for the BST Doorphone


Prime set Ensure the BST Doorphone DN is not assigned as a
prime set for any line on the system.
Services
(Service Modes)
Compatible settings for the BST Doorphone


Control set Ensure that the BST Doorphone DN is not assigned
as a control set for each scheduled service.


Extra dial set Ensure that the BST Doorphone DN is not assigned
as an extra dial set for each scheduled service.


Ringing set Ensure that the BST Doorphone DN is not assigned
as a ringing set.

6
BST Doorphone installation
The BST Doorphone can be mounted in a standard recessed double-
gang electrical box for flush mounting or surface mounted using the
optional surface mount bracket.
Mount the BST Doorphone at shoulder height (approximately 5 ft.) in
the absence of other specifications, such as compliance with local
handicapped access regulations, if required.
Select a location for the BST Doorphone within 300 m (1000 ft.) of the
Norstar system. This distance can be increased to 780 m (2600 ft.) with
the connection of a Station Auxiliary Power Supply (SAPS) to a BST
Doorphone.
The BST Doorphone is suitable for exposure to weather; however, care
must be taken to ensure holes or recesses provided for the BST Door-
phone are properly sealed to prevent water from entering the wall in
exposed locations. Gaskets are supplied for both flush and wall mount
installations. No gasket is required between the BST Doorphone and
surface mount bracket.
.
Caution: You must install protection devices when wiring between the
BST Doorphone and the Norstar system is routed outside a building,
such as aerial or buried cable.
Protection devices must be installed at each end of the exposed cable.
Nortel Networks recommends the ITW LINX MP1A-90-27 secondary
protector for this purpose.

7
Wire and mount the BST Doorphone
1. Remove the BST Doorphone’s faceplate.
2. Determine if you want a surface or flush mount installation.
For a surface mount:
- Discard the flush mount
gasket
- Verify the correct orien-
tation of the gasket.
- Thread the wires
through the center hole,
then through the sur-
face mount bracket.
- Fasten the surface
mount bracket at the
desired location on the
wall.
OR
For a flush mount (into an
electrical box embedded
in the wall):
- Discard the surface
mount bracket and
gasket.
- Slide the flush mount
gasket onto the main
housing assembly.
Surface mount
bracket
Main housing
assembly
Faceplate
Surface mount gasket
Surface mount
Flush mount
gasket
Main housing
assembly
Faceplate
Wall
Flush mount

8
3. Run a standard 3-pair cable from
the Norstar system to the BST
Doorphone location.
Use one pair to connect the “KSU”
terminals of the BST Doorphone to
a reserved station port on the
Norstar system.
Strip wires 6 mm (1/4 inch) before
inserting them in the terminal block
and tightening.
Note: The second pair can be used to connect an optional DOC,
leaving a spare pair for a SAPS installation. For information on
DOC, see "Optional equipment" on page 14.
4. Fasten the BST Doorphone’s faceplate to the main housing
assembly.
Note: When the surface mount bracket is used, secure the wiring
with a cable tie through the round holes in the rear of the surface
mount bracket or electrical box (customer supplied).
KSU SAPS DOC
All BST Doorphone connections
are polarity insensitive.
TCM connector screw block

9
BST Doorphone initialization
Depending on your system, the BST Doorphone can take several min-
utes to initialize. It will not initialize, if a Norstar configuration session is
in progress.
Once initialization is complete, the BST Doorphone will identify itself to
the system as a M7324 telephone.
Note: The backlight for the Doorphone’s Call button turns on when
the BST Doorphone is connected to a station port on the system. The
backlight is useful in low light conditions.
Doorphone programming
Doorphone programming allows you to customize feature settings for
individual Doorphones on the Norstar system. Doorphone program-
ming is done from a two-line display telephone (T7316E, T7316, M7324
or M7310).
Note: Doorphone programming is not allowed when a Norstar
configuration session is in progress.
Follow these steps to program Doorphone settings:
1. Press ≤ · • › or ƒ· • ›.
A Please wait message appears on the
display for several seconds.
2. Press SHOW.
3. Press ADMIN to program the first Doorphone on
the system
or
press NEXT to select another Doorphone on the
system.
Doorphone codes
SHOW QUIT
F #XXX
NEXT ADMIN DONE

10
Note: Five or three digit feature codes are assigned to BST Door-
phones depending on your system software version (for example,
F #000 or F 00).
Three digit feature codes are assigned to Norstar Doorphones (for
example, F 00)
The NEXT display button only appears when more than one Doorphone
is installed on the system.
4. The display shows the Doorphone’s DN.
The <XXX>represents the DN which may be up
to seven digits in length.
Press OK.
Note: When a Doorphone is removed from the station port or fails, the
display shows:
Press REMOVE to clear the Doorphone feature
code (F #XXX or F XX) from the system’s
memory when a Doorphone is permanently
removed from the system.
5. Press OK to accept the volume level
or
press CHANGE to select low or high.
6. The display shows the DN of the Call
telephone assigned to the Doorphone.
Press OK to select the default DN
or
press CHANGE to enter a new DN.
DN = XXX
OK
F #XXX: inactive
NEXT REMOVE
Volume: medium
CHANGE OK
Call DN: 221
CHANGE OK

11
Note: The Call telephone automatically rings when the Doorphone’s
Call button is pressed.
See "Doorphone configuration tips" on page 13 for information on how
to program the Doorphone to ring multiple telephones.
7. The display shows the number of rings that will
occur at the Call telephone before page chimes
are presented.
Press OK to accept the number of rings.
or
press CHANGE to select rings 1, 2, 3, 7, 10, or
none.
Note: When none is selected, the Doorphone will not ring any
telephone when the Call button is pressed.
8. The display shows the page zone for chimes
presentation.
Press OK to accept the page zone
or
press CHANGE to select zone 1, 2 or none.
Note: When none is selected, no page chimes are presented after
ringing the Call telephone.
9. The display shows the chime type.
Press OK to accept the chime type
or
press CHANGE to select chime type 2, 3, 4 or
none.
Rings: 5
CHANGE OK
Page zone: 3
CHANGE OK
Chime type: 1
CHANGE OK

12
10. If no door opening device is connected to the
Doorphone, press OK and go to step 12.
or
if a door opening device is connected to the
Doorphone, press CHANGE to select DOC or ERM,
then press OK.
Note: For information on door opening devices, see "Optional equip-
ment" on page 14.
11. The display shows the number to dial to open
the door.
Press OK to accept the number
or
press CHANGE to select 0-9,* or #.
If the Opener type is ERM (see step 10), the
display updates to show the number of sec-
onds the Door will remain open.
Press OK to accept the number
or
press CHANGE to select 0.25, 6 or 15
seconds.
12. Press DONE to return to the main Doorphone
programming menu.
Note: Press NEXT to select another Doorphone on system to program.
13. Press QUIT or ®(®) to exit the session.
Openertype:none
CHANGE OK
To open dial: 6
CHANGE OK
Open time: 3s
CHANGE OK
F #XXX
NEXT ADMIN DONE
Doorphone codes
SHOW QUIT

13
Doorphone testing
You can perform the following tasks to test the Doorphone settings:
• Press the Call button on the Doorphone and ensure the Call
telephone rings.
• Let the Call telephone ring until the call is automatically discon-
nected. Ensure that a page tone followed by the Doorphone’s
distinctive chime is heard at specified telephones included in the
Doorphone’s page zone.
• To establish a voice path, dial the Doorphone’s DN from any tele-
phone on the system, or press the Call button on the Doorphone and
answer the ringing call at the Call telephone.
• If installed, test the door release mechanism as shown below:
- Press the Call button on the Doorphone and answer the call at
the Call telephone.
- To open the door, dial the single digit code (specified in Door-
phone programming) or press the OPEN display button.
- Press the release button or hang up to end the test.
Note: If ERM is the selected opener type, the call will be auto-
matically released. The Doorphone enters a 30 second waiting
period after it originates page chimes. The Doorphone’s Call
button provides confirmation tones to the Doorphone user dur-
ing the waiting period, but it will not initiate subsequent calling
until the 30 seconds have expired.
Doorphone configuration tips
• The Doorphone’s Call telephone should be assigned to the same
page zone that is used by the Doorphone for paging (chime presenta-
tion).

14
• The Doorphone can ring several telephones on the system using
Answer DNs. Program one or more telephones to have a Ringing
Answer button for the Call telephone.
- For example, The Call telephone is DN 230. Assign DN 230 as
an Answer DN for extensions 223, 224 and 225 in Norstar con-
figuration programming. When the Doorphone Call button is
pressed, four telephones on the system will ring (telephones:
230, 222, 223 and 225).
For more information on Answer DNs and assigning telephones to page
zones, refer to the Norstar Installer Guide and System Coordinator
Guide that came with your system.
Optional equipment
The Door Opening Controller (DOC) and External Relay Module (ERM)
provides convenient control for a locked mechanism but is not intended
for sole building entry security. In high security environments, backup
systems should be used for added protection. Power failure, device fail-
ure, wiring faults and unauthorized equipment access can all contribute
to a failed locked or unlocked situation.
The DOC receives data from the BST Doorphone, that is compared
against a dip-switch set code for activation. For more information on the
DOC, refer to documentation provided with the DOC unit.
The ERM connects to the telephone system’s external page port con-
tacts to provide high current switching capability. For more information
on the ERM, refer to documentation provided with the ERM unit.
Note: Do not install an ERM on a Norstar system that uses the external
paging feature. If an ERM is installed, invoking an external page (≤
(ƒ) fl¤) from a telephone will active the release mechanism.

15
Troubleshooting
Doorphone is not working
• Check the wiring. Without a Station Auxiliary Power Supply (SAPS)
installed, the wiring must be equivalent to 300 m (1000 ft.). With a
SAPS installed, the distance can be increased to 780 m (2600 ft.).
• Check the station port. On Modular ICS, Compact ICS and Modular
DR5 systems, use the Port/DN status option in a Maintenance ses-
sion to ensure that the port is not disabled.
or
1. In Norstar Configuration programming, ensure that the Set
relocation feature is disabled (No).
2. Disconnect the Doorphone and connect a display telephone to
the station port.
3. Verify that the station port is functioning properly by making an
intercom call to another telephone on the system.
• Check configuration settings for the station port. Refer to the table on
pages 4 and 5 for more information.
The Call telephone does not ring when the Call button on the Door-
phone is pressed.
In Doorphone programming:
- Ensure the Call DN: XXX is a valid DN.
- Ensure Rings: None is not selected.
In Norstar Configuration programming:
- Ensure Primeline: I/C is assigned to the Doorphone DN

16
Doorphone does not present page chimes after the programmed
ring time at the Call telephone
In Doorphone programming:
- Ensure Page zone 1, 2 or 3 is selected.
- Ensure at least one telephone is assigned to the selected page
zone and not in use during this test.
-Ensure Chime type 1, 2, 3 or 4 is selected.
In Norstar Configuration programming:
- Ensure Primeline: I/C is assigned to the Doorphone DN.

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