Novell GROUPWISE 8 - MONITOR User manual

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www.novell.com
QUICK START
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GroupWise 8 WebAccess Basic Interface Quick Start
GroupWise WebAccess
Basic Interface
8
November 17, 2008
Using WebAccess on Your Mobile Device
After your system administrator installs GroupWise®8 WebAccess, you can use the GroupWise 8
WebAccess Basic interface to access your GroupWise mailbox with your mobile device enabled
for HTTP or WAP. You can read and compose mail, appointments, and tasks, view the address
book, search for documents, and much more, all from the convenience of your mobile device. The
function of each mobile device in association with WebAccess is different and may respond
differently than outlined below.
“Connecting to GroupWise” on page 1
“Checking Your Mail” on page 2
“Sending GroupWise Items” on page 2
“Using the Address Book” on page 6
“Managing Received Items” on page 6
“Managing Appointments and Tasks” on page 7
“Changing Your Password” on page 8
“Exiting basic Mode” on page 8
“Troubleshooting” on page 8
CONNECTING TO GROUPWISE
1Select Data Mode or Browser Mode on your device.
2Enter the following URL:
http://web_server_name/gw/webacc.
You can get the name of your Web server from your system administrator.
TIP: Follow the instructions in your phone's documentation to add this URL to your Favorites
or Bookmarks so you don't have to type the URL every time you log in.
3Type your user ID and password, then select Login.

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CHECKING YOUR MAIL
1Connect and log in to GroupWise, or if you are already logged in, go to the main menu.
2Select Mailbox or Mail.
3Press the scroll keys on your phone to scroll through your list of messages.
Ten messages are displayed on your phone screen at a time.
To see an additional ten messages, select Display Next or More.
To see a previous set of messages, use the Back button in the browser.
To check for new messages, select Update or Refresh.
To return to a previous screen, use the Back button in the browser.
To check messages in a different folder, select Change folder, then select the folder to
change to.
To read a message, select the subject of the message.
New messages are marked with an asterisk (*). High priority messages are marked with an
exclamation point (!). The number of attachments is indicated in the message header.
SENDING GROUPWISE ITEMS
“Sending a Mail Message” on page 2
“Sending an Appointment” on page 3
“Sending a Task” on page 4
“Sending a Note” on page 4
“Sending a Phone Message” on page 5
“Retracting an Item” on page 5
Sending a Mail Message
Instructions may vary based on mobile device.
1Connect and log in to GroupWise, or if you are already logged in, go to the main menu.
To return to a previous screen, press your phone's Back key.
2Select Compose.
3Select To, then type the GroupWise usernames or e-mail addresses of the recipients.
Separate names with a semicolon (;). Press the left soft key or select Accept.

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Press the right soft key to change your keypad to the uppercase letters, lowercase letters, or
symbols you need.
or
To insert a name from the Address Book, see Using the Address Book below.
4Select Subject, type the subject text, then press the left soft key or select Accept.
5Select Message, type the message text, then press the left soft key or select Accept.
6Press the right soft key or select Send.
Sending an Appointment
Instructions may vary based on mobile device.
1Connect and log in to GroupWise, or if you are already logged in, go to the main menu.
To return to a previous screen, press your phone's Back key.
2Select Compose.
3Select Appointment.
4Select To, then type the GroupWise usernames or e-mail addresses of the recipients.
Separate names with a semicolon (;). Press the left soft key to select OK.
Press the right soft key to change your keypad to the uppercase letters, lowercase letters, or
symbols you need.
or
To insert a name from the Address Book, see Using the Address Book below.
5Select Start Date, type the date in the format shown, then press the left soft key or select
Accept.
6Select Time, type the time in the format shown, then press the left soft key or select Accept.
7Select Duration, then select Minutes, Hours, or Days.
8If you don't want the default value of 1, delete the 1 and type a number, then press the left
soft key or select Accept.
9Select Location, type the location text, then press the left soft key or select Accept.
10 Select Subject, type the subject text, then press the left soft key or select Accept.
11 Select Message, type the message text, then press the left soft key or select Accept.
12 Press the right soft key or select Send.

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Sending a Task
Instructions may vary based on mobile device.
1Connect and log in to GroupWise, or if you are already logged in, go to the main menu.
To return to a previous screen, press your phone's Back key.
2Select Compose.
3Select Task.
4Select To, then type the GroupWise usernames or e-mail addresses of the recipients.
Separate names with a semicolon (;). Press the left soft key to select OK.
Press the right soft key to change your keypad to the uppercase letters, lowercase letters, or
symbols you need.
or
To insert a name from the Address Book, see Using the Address Book below.
5Select Start Date, type the date in the format shown, then press the left soft key or select
Accept.
6Select Due Date, type the date in the format shown, then press the left soft key or select
Accept.
7Select Priority, type a priority such as 1, 2, A1, or B1, then press the left soft key or select
Accept.
8Select Subject, type the subject text, then press the left soft key or select Accept.
9Select Message, type the message text, then press the left soft key or select Accept.
10 Press the right soft key or select Send.
Sending a Note
Instructions may vary based on mobile device.
1Connect and log in to GroupWise, or if you are already logged in, go to the main menu.
To return to a previous screen, press your phone's Back key.
2Select Compose.
3Select Note.
4Select To, then type the GroupWise usernames or e-mail addresses of the recipients.
Separate names with a semicolon (;). Press the left soft key or select Accept.
Press the right soft key to change your keypad to the uppercase letters, lowercase letters, or
symbols you need.
or

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To insert a name from the Address Book, see Using the Address Book below.
5Select Date, type the date in the format shown, then press the left soft key or select Accept.
6Select Subject, type the subject text, then press the left soft key or select Accept.
7Select Message, type the message text, then press the left soft key or select Accept.
8Press the right soft key or select Send.
Sending a Phone Message
Instructions may vary based on mobile device.
1Connect and log in to GroupWise, or if you are already logged in, go to the main menu.
To return to a previous screen, press your phone's Back key.
2Select Compose.
3Select Phone.
4Select To, then type the GroupWise usernames or e-mail addresses of the recipients.
Separate names with a semicolon (;), Press the left soft key or select Accept.
Press the right soft key to change your keypad to the uppercase letters, lowercase letters, or
symbols you need.
or
To insert a name from the Address Book, see Using the Address Book below.
5Select Caller, type the caller's name, then press the left soft key or select Accept.
6Select Company, type the company name, then press the left soft key or select Accept.
7Select Phone, type the caller's phone number, then press the left soft key or select Accept.
8Select Message, type the message text, then press the left soft key or select Accept.
9Press the right soft key or select Send.
Retracting an Item
1Connect and log in to GroupWise, or if you are already logged in, go to the main menu.
To return to a previous screen, press your phone's Back key.
2Select Mail.
3Press the right soft key or select Opts, then select Change Folder.
4Select Sent Items, then press the message number.
5Press the right soft key or select Opts, then select Delete From All Mailboxes.

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USING THE ADDRESS BOOK
1Connect and log in to GroupWise, or if you are already logged in, go to the main menu.
To return to a previous screen, press your phone's Back key.
2Select Address Book.
3To display an entire address book, select Book, press the address book number, then press
the right soft key or select Find. Skip to Step 8.
or
Follow Step 4 through Step 7 to search for a particular name.
4Select Book, then press the address book number.
5Select Last, type the last name, then press the left soft key or select OK.
6Select First, type the first name, then press the left soft key or select OK.
7Press the right soft key or select Find.
8Press the number of the name you want to select.
9Select Call to switch to voice mode and call the person. Depending on your phone, you might
have several other options to select from before the call is placed.
or
Select E-mail to switch to a mail message with this name inserted in the To field.
or
Select Details to see additional Address Book information about this user.
MANAGING RECEIVED ITEMS
“Deleting a Message” on page 6
“Replying to a Message” on page 6
“Forwarding a Message” on page 7
Deleting a Message
1Open the message you want to delete.
2Press the right soft key or select Opts, then select Delete.
If you are deleting a message from your Sent Items folder, select Delete From My Mailbox.
Replying to a Message
1Open the message you want to reply to.
2Press the right soft key or select Opts.

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3Select Reply.
or
Select Reply to All. (You cannot modify the recipient list.)
4Follow Step 3, Step 5, and Step 6 in “Sending a Mail Message” on page 2.
Forwarding a Message
1Open the message you want to forward.
2Press the right soft key or select Opts, then select Forward.
3Follow Step 3, Step 5, and Step 6 in “Sending a Mail Message” on page 2.
MANAGING APPOINTMENTS AND TASKS
“Checking Your Appointments or Task List for the Day” on page 7
“Accepting or Declining Appointments and Tasks” on page 7
“Delegating Appointments and Tasks” on page 8
“Marking a Task Complete” on page 8
Checking Your Appointments or Task List for the Day
1Connect and log in to GroupWise, or if you are already logged in, go to the main menu.
To return to a previous screen, press your phone's Back key.
2Select Appointments.
or
Select Tasks.
3To check appointments or tasks for a different day, press the right soft key or select Opts,
then select Next or Previous.
4To check for new appointments or tasks for the selected day, press the right soft key or select
Opts, then select Refresh.
5To open the appointment or task, press the appointment or task number.
Accepting or Declining Appointments and Tasks
1Open the appointment or task.
2Press the right soft key or select Opts.
3Select Accept or Decline.
or

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If the appointment or task is an auto-dated item, select Accept All (Instances) or Decline All
(Instances).
Delegating Appointments and Tasks
1Open the appointment or task.
2Press the right soft key or select Opts, then select Delegate.
3Follow Step 3, Step 5, and Step 6 in “Sending a Mail Message” on page 2.
Marking a Task Complete
1Open the task.
2Press the right soft key or select Opts, then select Mark Complete.
When a task is marked Complete, it no longer carries over to the next day.
CHANGING YOUR PASSWORD
1Connect and log in to GroupWise, or if you are already logged in, go to the main menu.
2Select Options > Set Password
3Type your old password, then press the left soft key or select Next.
4Type your new password, then press the left soft key or select Next.
5Type your new password again, then press the left soft key or select Next.
6Press the left soft key or select Done.
EXITING BASIC MODE
To close the basic interface, close all Web browsers and launch WebAccess again, making sure to
deselect Use the basic interface.
TROUBLESHOOTING
If you cannot connect to GroupWise, use your phone’s Data Mode/Browser mode to see if you can
connect to other locations.
If you can connect to other locations, contact your GroupWise system administrator to see if
the GroupWise WebAccess server is functioning properly.
If you cannot connect to other locations, contact technical support for your phone to see if
the phone is functioning properly.

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Legal Notice
Copyright © 2004-2008 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval
system, or transmitted without the express written consent of the publisher. For Novell trademarks, see the Novell Trademark and Service Mark
list (http://www.novell.com/company/legal/trademarks/tmlist.html). A trademark symbol (®, TM, etc.) denotes a Novell trademark; an asterisk (*)
denotes a third-party trademark.

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