Novis CairMax User manual

USER GUIDE
CairMax Duo

2
User Guide CairMax Duo
Important Notice
Definitions of Symbols Used
The following symbols may appear in this user
guide, on the product, or on its accessories. Some of
the symbols represent standards and compliances
associated with the control unit and its use.
Important Information
Caution
Electrical Hazard
Infection Control
Do Not...
Class II Protection against Electric Shock
Type BF Applied Part
~Alternating Current
Manufacturer
Manufacturing Date
Serial Number
Refer to user guide
Disposal: Do not dispose of this product as
unsorted municipal waste.
Collection of such waste separately for special
treatment is necessary.
IP21
Protection against foreign object
and vertically falling water drops.
Before operating this medical equipment, it is
important to read this user guide and understand the
operating instructions and safety precautions.
Failure to do so could result in patient injury and/or
damage to the product.
We recommend you keep the user guide near the
product.
Therapeutic devices and/or medical equipment
should only be used in accordance with
manufacturer’s instructions and under the consent,
supervision and management of a suitably qualified
health professional.
If you have any questions, please contact Novis
Healthcare on 1300 738 885.
Novis Healthcare has a policy of continuous product
improvement and reserves the right to amend
specifications presented in this guide. Information
correct at time of production (August 2017) .
© 2017 Novis Healthcare. All rights reserved.

3CairMax Duo User Guide
Contents
Important Notice 2
Contents 3
System Overview 4
Intended Use 5
Safety Precautions 6 - 7
System Preparation 8 - 9
Operation – Control Unit 10 - 11
Operation – Mode 12
Operation – Transport Mode 12
Operation – Storage 12
Troubleshooting 13
Care and Cleaning 14 – 15
Technical Specifications 16 - 18
Warranty Statement 19

4
User Guide CairMax Duo
System Overview
The CairMax Duo is a hybrid foam air combination
pressure redistribution surface, that functions
without power as a static pressure relieving surface,
or with power as a dynamic support surface. It is
suitable for the prevention and treatment of skin
breakdown and pressure injuries in patients at risk to
high risk. It is designed to replace your existing bed
mattress on either a standard or profiling electric bed
frame.
With a focus on optimum patient comfort, the
system is designed as a static pressure relieving
surface without use of the control unit, however
when clinically required, has the facility to ‘step up’
to provide dynamic support with the control unit
connected.
The mattress consists of a foam head cell combined
with 14 transverse air cells, each containing a unique
castellated-profile foam insert, held within a durable
TPU air cell. When connected to the control unit, the
transverse air cells cyclically inflate and deflate in an
alternating pattern, providing gentle and dynamic
support. With stable foam side walls, the mattress
is protected by a durable, multi-stretch vapour
permeable cover.
The system consists of the following components:
⬡Foam Air Mattress
⬡Control unit
⬡Power cord
⬡User guide
MATTRESS REPLACEMENT
SPECIFICATIONS
UMBILICAL AIR HOSE DIGITAL CONTROL UNIT

5CairMax Duo User Guide
Intended Use
Indications
The CairMax Duo Foam Air mattress’s are indicated
for:
⬡The prevention and treatment of skin breakdown
and pressure injuries in patients at risk or high
risk.
Contraindications
Patient conditions for which the application of
pressure therapy on the CairMax Duo Foam Air
mattress’s are contraindicated include:
⬡Unstable fractures
⬡Gross oedema
⬡Burns
⬡Intolerance to motion
Intended Care Setting
Intended care settings for the CairMax Duo Foam Air
mattress’s are:
⬡Home Care
⬡Aged Care
Working Environment
⬡Temperature: 15°C to 35°C (59° F to 95° F)
⬡Humidity: 30% to 75% non-condensing
Shipping / Storage Environment
⬡Temperature: 5°C to 60°C (41°F - 140°F)
⬡Humidity: 30% to 75% non-condensing
Connecting System to Other
Devices
There no are other devices necessary for normal
operation.
The CairMax Duo
Foam Air mattress
can be fitted to most
standard hospital or
single bed bases
The CairMax Duo King
Single Foam Air mattress
can be fitted to most king
single sized hospital or
king single bed bases.
The CairMax Duo control unit can be fitted to the foot
board of most hospital or aged care beds.
Therapeutic devices should only be used in
accordance with manufacturer’s instructions and
under the consent, supervision and management of
a suitably qualified health professional.
Novis Healthcare accepts no liability for any use,
change or assembly of the product other than that
stated in this User Guide.

6
User Guide CairMax Duo
Safety Precautions Safety Precautions
The purpose of the following safety precautions is to direct attention to possible dangers. The safety symbols
and their explanations require careful attention and understanding.
The safety warnings by themselves do not eliminate any danger. The instructions or warnings they give are not
substitutes for proper accident prevention measures.
For your own safety and the safety of equipment, always take the following precautions.
General Safety Precautions
Read all instructions before using this medical
device
This system must be used on top of an
appropriate sized bed frame and the
appropriate operating environment as stated in
this user guide.
Before commencing set up or installation,
ensure the power is switched o and disconnect
the power cord from the control unit, if
equipped. Novis Healthcare recommends
using the cord retention loops on the side of
the mattress replacement where possible and
attaching it to an electrical outlet by the head of
the bed.
Minimise layers between patient and mattress
and secure bed sheets loosely so as not to
aect the pressure redistrubution. As part of
a sensible pressure injury prevention strategy,
avoid wearing clothing that may cause areas of
localised damage due to creases, seams, objects
in pockets, etc.
Never use sharp objects or electrically heated
blankets on or under the system.
Product top cover may present a suocation
risk. It is the responsibility of the caregiver to
ensure that the patient can use this product
safely.
Avoid blocking the air intakes of the control unit,
located at the rear of the unit. Do not place items
such as blankets over the control unit.
Bed frames used with the systems can vary
greatly depending on the specific healthcare
setting (ie hospitals, aged care, home care, etc).
It is the responsibility of the caregiver to take
the necessary precautions to ensure the safety
of the patient. This includes, but is not limited to,
the appropriate use of side rails to prevent falls.
Only the control unit and mattress combination
as indicated by Novis Healthcare should be
used, otherwise the correct function of the
product cannot be guaranteed.
User Capacity
The maximum recommended patient weight
for this system is 230 kilograms.
Do not exceed this safe working load or you risk
injury
to the patient or carer and damage to the
product.

7CairMax Duo User Guide
Safety Precautions
Protection Against Hazards
Fluids
Avoid spilling fluids on any part of the control unit. If
spills do occur:
⬡Turn o control unit power and disconnect the
unit from the mains electricity supply.
⬡Immediately clean fluids from the casing by
wiping with a soft cloth.
Trapped moisture in foam may lead to an
infection control hazard. Avoid exposing the
foam sections to water or liquid.
Foam is not washable.
Ensure there is no moisture in or near the power
inlet, power switch and power cord before
reconnecting the power supply.
Check the operation of controls and other
components around the spill area.
Fluid or liquid remaining on the electronic
controls can cause corrosion that may cause
the electronic components to fail. Component
failures may cause the unit to operate erratically,
possibly producing potential hazards to patient
and carers.
Explosion hazard
Equipment is not suitable for use in the presence of
a flammable anaesthetic mixture with air, oxygen or
nitrous oxide.
⬡Do not use in the presence of smoking materials
or open flame – air flowing through the mattress
will support combustion.
⬡Do not open the control unit – risk of electrical
shock. Refer servicing to qualified service
personnel.
Disposal
Dispose of all components (control unit including
batteries, air filter, air cells, mattress cover and base)
according to local procedures and regulations or
contact Novis Healthcare for advice.
Power Cord
The system should never be operated with a worn
or damaged power cord. Keep the cord away from
heated surfaces. Should the power cord be found to
be worn or damaged, contact Novis Healthcare for a
replacement.
Interference
Although this equipment conforms to the
intent of directive IEC 60601-1-21in relation to
Electromagnetic Compatibility, all electrical
equipment may produce interference. If interference
is suspected, move equipment away from sensitive
devices or contact Novis Healthcare.
1IEC 60601-1-2. Medical Electrical Equipment - Part 1:
General Equipments for Safety, Amendment No. 2.
Collateral Standard. Electromagnetic Compatibility
Requirements and Test).

8
User Guide CairMax Duo
System Preparation
Carefully unpack the system and inspect each item for
any damage that may have occurred during transit.
Any damage or missing components should be
reported to Novis Healthcare as soon as possible.
Confirm there are no sharp objects in the
immediate area which may risk damage to the
mattress replacement.
Remove your existing mattress and place the foam air
mattress on top of your bed – printed top cover facing
upwards and umbilical air hoses towards the left hand
base of the bed.
The mattress can be covered with a light sheet as
required.
Always secure sheets loosely enough to ensure
they do not interfere with cell alternation.
Static Use
The CairMax Duo can be used with the air cells
deflated as a static pressure relieving surface without
the need to attach the control unit.
When not in use, deflate the air cells, then
secure the umbilical air hoses through the cord
retention loops on the left side of the mattress.
To secure, clip the male and female connectors
together around one of the cord retention loops.
BED BASE
UMBILICAL AIR HOSE

9CairMax Duo User Guide
System Preparation
Alternating Use
When clinically required, connect the control unit (if equipped) to
the mattress and operate the CairMax Duo in alternating (dynamic)
mode.
Once connected, allow up to 20 minutes for the air cells to inflate to
operational pressure. The patient may remain on the mattress when
transitioning from Static to Alternating operation.
1Hang the control unit over the foot end of the bed, using the inbuilt spring loaded hanging hooks. Ensure it is secure before
use; failure to do so could result in equipment damage.
2Locate the umbilical air hose at the foot end of the mattress (it may be stored in the cord retention loops alongside
the mattress). Connect the umbilical connectors to the
corresponding sockets on the side of the control unit. Listen for a
click as confirmation the connector is locked in place.
Straighten any twists in the umbilical air hose to ensure
uninterrupted air flow between the control unit and mattress.
Also ensure
the air hoses are not trapped between the mattress and bed.
Failure to do so could result in an under inflated mattress.
3Feed power cord through the cord retention loops along the side of the mattress base. Insert power cord plug into the side
of the control unit, then connect to an appropriate electrical
outlet and switch on mains power.
Ensure the power cord is not under strain; is free from
obstruction; and is stored safely so as not to be a trip hazard.
Periodically inspect the power cord connector for damage
– the plugs are made of transparent plastic for easy visibility.
4On the control unit, press and hold the Power button for a minimum of three seconds.
The Power indicator will illuminate green to indicate the system
is operational. While reaching initial operating pressure, all
five pressure setting indicators will flash green. Allow up to 20
minutes for complete inflation.
Once operating pressure is reached, both Alternate and Auto
indicators will illuminate to indicate both alternating mode and
automatic pressure setting are functioning.
3 SEC

10
User Guide CairMax Duo
Operation – Control Unit
MAX
INFLATE
PRESSURE SETTING
AUTO
SOFT FIRM
ALTERNATESTATIC MODE
POWER
3 SEC
3 SEC
ALARM MUTE
A
POWER FAIL
PRESSURE LOSS
PANEL LOCKOUT
HCBA D F GE

11 CairMax Duo User Guide
Operation - Control Unit
AMax Inflate
Rapidly inflates mattress to maximum pressure in
Static mode. System will automatically return to
Alternating mode after 20 minutes.
BPressure Setting
Allows manual adjustments to the automatic
pressure setting (within reasonable limits for the
patient’s detected weight). Press the button to cycle
from Soft to Firm pressure. Press the button again to
cycle back to Auto – green indicator illuminates to
indicate automatic pressure setting is functioning.
C Mode
Cycle between Static and Alternating modes. Press
the button to select required mode – indicator glows
green above the selected mode to indicate the mode
currently active.
STATIC
In Static mode, all internal
air cells are inflated to
the selected pressure
setting (automatic or
manual) with no dynamic
alternation.
System will automatically
return to Alternating
mode after 20 minutes.
ALTERNATE
In Alternating
mode,
alternative cell
sets inflate and
deflate in a
12-minute cycle.
D Power
Press and hold for a minimum of 3 seconds to turn
system power on and o.
3 SEC
Green light = power on
3 SEC
Amber light = standby power,
power source connected
E Alarm Mute
Turns audible alarm o temporarily. Press to mute
the alarm. Alarm will resound in 20 minutes if the
issues has not been resolved, or immediately if new
fault detected.
FPower Failure
During a power failure, amber light flashes and an
audible alarm sounds to alert carer.
GPressure Loss
Indicates mattress has failed to reach required
pressure. Indicator flashes amber and after five
minutes, an audible alarm sounds to alert carers that
the control unit has failed to reach the set pressure.
Refer to Troubleshooting for support.
H Lock/Unlock
Lock and unlock the Control Unit panel to prevent
unwanted interference.
Press and hold the button for a minimum of three
seconds – a beep sounds and the light illuminates
to indicate system is locked. When locked, only
the Alarm Mute and Lock/Unlock button remain
operational.
Press again for at least three seconds to unlock (beep
sounds and light turns o).

12
User Guide CairMax Duo
Operation
Mode
ALTERNATE
In Alternating Mode, alternate mattress air cells
inflate and deflate following a fixed cycle time of 12
minutes.
STATIC
In Static Mode, all air cells cells remain fully inflated
to maximum selected pressure setting. This mode
should be used to create a firm base for stable
patient handling and transport or other special
circumstances.
The system will automatically start in Static
Mode, and revert to Alternating Mode once
optimal pressure is reached.
The system will operate in Static Mode for a
maximum of
20 minutes, after which it will automatically
revert to
Alternating Mode for patient safety.
Transport Mode
The mattress should be transported in Static Use,
without control unit.
Before moving the mattress, ensure the control unit
switched o and disconnected from mains power.
Disconnect the umbilical air hoses from the control
unit by unplugging the quick release connectors, wait
for all air cells to deflate to remove excess pressure.
Run the umbilical air hoses through the left-side
cord retention loops and clip the male and female
connectors around a loop to secure in place.
The air cells will not alternate when
disconnected from the control unit. Repeat
Alternating Use set up instructions (page 9)
to active dynamic function after mattress is
moved.
Storage
Disconnect the mattress from control unit when
not in use
and store separately.
The mattress should be stored laying flat in a cool
and dry area after cleaning. Avoid laying the mattress
upside down, or on the side or end. Avoid stacking
mattresses or placing heavy objects on top of the the
mattress when not in use.
It is recommended the control unit and power cord be
returned to its carton when not in use.

13 CairMax Duo User Guide
Troubleshooting
SYMPTOM SOLUTION
Control unit does not operate
Check control unit is connected to the mains power supply.
Check for loose power cord connection and ensure main power is
switched on.
Check the fuse in rear panel of control unit. Replace if necessary.
Check condition of power cord and plug. Check if mains socket is faulty.
Low pressure indicator
illuminated;
mattress is not inflating with
control unit connected and
switched on
Ensure the main power is turned on and power cord is connected to mains
and control unit.
Check control unit/mattress air connections are fitted securely, and
reconnect umbilical cord if loose.
Ensure control unit is turned on.
Check air intake from filter is not blocked by linen/dust. Replace with new
filter if needed.
Ensure the air cells are free of damage or leaks
For faster mattress reinflation once the air leak has been closed, press MAX INFLATE and wait until the low
pressure indicator extinguishes.
Press the ALTERNATE button to resume alternation
Control unit is making unusual
noise Ensure control unit is resting against a solid surface
Mattress surface appears to be
uneven
Ensure all air cells and static head area foam are evenly placed on foam
core, straighten and re-lay if uneven, crooked or protruding.
If the problem persists, move patient to an alternate product and contact Novis Healthcare.
Waste Disposal
This product has been supplied from an
environmentally aware manufacturer that complies
with the European Community’s Waste Electrical and
Electronic Equipment Directive (WEEE).
This product may contain
substances that could be
harmful to the environment if
disposed of in places (landfills)
that are not appropriate
according the legislation. Please
be environmentally responsible
and contact your local authority
on available options to recycle
this product at its end of life.
Service Life
The expected service life of a control unit and a
mattress is highly dependent on frequency of use,
servicing, care and maintenance.
To maintain the condition of the foam air
combination mattress system, service the system
regularly according to the schedule recommended
by Novis.
Do NOT use unapproved accessories or attempt
to modify,
disassemble or otherwise misuse the CairMax
Duo system.

14
User Guide CairMax Duo
Care and Cleaning
To prevent cross contamination, the mattress should be examined and disinfected between patient use.
Clean the mattress in accordance with local infection control policy and government regulations.
Failure to do so could cause patient or personal injury.
The mattress is not protected against excessive amounts of fluid.
Switch o and disconnect the control unit from mains power supply before cleaning.
Disconnect power supply before cleaning. Do not immerse the control unit in fluid.
Do not use high temperature autoclave steam cleaning devices or phenolic based products for cleaning.
This could result in damage to the equipment and may result in damage to the polyurethane coating, or
negate the biocompatibility properties of the fabric.
Cleaning and Infection Control
It is recommended that the CairMax Duo system is cleaned every two weeks if in constant use.
Top Cover Cleaning
Unzip and remove the top cover from the base before
washing (refer below for instructions). For basic care
and cleaning, wipe down with warm water containing
neutral detergent. The top cover can also be machine
washed at 95° C using neutral detergents.
Refer to the top cover wash tag for detailed
cleaning instructions.
Do not use system without top cover.
Top Cover Removal
1 Raise the waterfall skirt and locate the zippers at
the foot end of the mattress.
2Run each zipper along the side of the mattress
from foot end to head end.
3Separate top cover from mattress base.

15 CairMax Duo User Guide
Care and Cleaning
Control Unit and Air Hoses External
Cleaning
Disconnect control unit from mains power before
cleaning. Gently wipe down the external housing
with a soft cloth.
Soak the cloth in warm water containing mild
detergent, and wring dry any excess water before
gently wiping all external controls. Repeat the
process with a dry cloth to remove excess moisture.
A soft-bristled brush can be used to gently clean
crevices.
Ensure the control unit is disconnected from
mains power before cleaning.
Do not spray disinfectant directly on to the
control unit, or immerse the unit in water or
other fluid.
Disinfection
The mattress, top cover and control unit may be
decontaminated by using a solution of sodium
hypochlorite or similar (up to 10,000 ppm available
chlorine).
Base Cleaning
Swab the mattress base and cells with a solution
of sodium hypochlorite or similar (up to 10,000
ppm available chlorine). Dry thoroughly before
refastening.
Do not machine wash or tumble dry the air cells or
mattress base.
If cleaning or disinfection is required, do not
allow fluid to enter air cells and air hoses.
Foam is not washable as trapped liquid may present
an infection control risk. Do not wash or saturate
any foam component. If necessary, wipe with a cloth
soaked in isopropyl alcohol and ensure the wiped
surface is completely dry before placing cover over
the foam.

16
User Guide CairMax Duo
Technical Specifications
Recommended separation distances between portable and
mobile RF communications equipment and the CairMax Duo control unit
The CairMax Duo control unit is intended for use in an electromagnetic environment in which radiated RF
disturbances are controlled. The customer or the user of the CairMax Duo control unit can help prevent
electromagnetic interference by maintaining a minimum distance between portable and mobile RF
communications equipment (transmitters) and the control unit as recommended below, according to the
maximum output power of the communications equipment.
Rated maximum output
power of transmitter (W)
Separation distance according to frequency of transmitter (m)
150 kHz to 80 MHz d =
1.2 √P
80 MHz to 800 MHz d
= 1.2 √P800 MHz to 2,5 GHz d = 2.3 √P
0.01 0.12 0.12 0.23
0.1 0.38 0.38 0.73
11.2 1.2 2.3
10 3.8 3.8 7.3
100 12 12 23
For transmitters rated at a maximum output power not listed above, the recommended separation distance d
in metres (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the
maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is aected by absorption and reflection from structures,
objects, and people.
Guidance and manufacturer’s declaration – electromagnetic emissions
The CairMax Duo is intended for use in the electromagnetic environment specified below.
The customer or the user of the CairMax Duo should assure that it is used in such an environment.
Emission test Compliance Electromagnetic environment-guidance
RF emissions CISPR 11 Group 1
The control unit uses RF energy only for its internal
function. Therefore, its RF emissions are very low
and are not likely to cause any interference in nearby
electronic equipment.
RF emissions CISPR 11 Class B The control unit is suitable for use in all establishments,
including domestic establishments and those directly
connected to the public low-voltage power supply
network that supplies buildings used for domestic
purposes.
Harmonic emissionsIEC 61000-3-2 Class A
Voltage fluctuations/flicker emissions
IEC 61000-3-3 Compliance
For transmitters rated at a maximum output power not listed above, the recommended separation distance d
in metres (m) can be estimated using the equation applicable to the frequency of the transmitter, where P is the
maximum output power rating of the transmitter in watts (W) according to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is aected by absorption and reflection from structures,
objects, and people.

17 CairMax Duo User Guide
Technical Specifications
Guidance and manufacturer’s declaration – electromagnetic immunity
The CairMax Duo control unit is intended for use in the electromagnetic environment specified below.
The customer or the user of the CairMax Duo control unit should ensure that it is used in such an environment.
Immunity test IEC 60601 test level Compliance level Electromagnetic environment –guidance
Electrostatic discharge
(ESD) IEC 61000-4-2
±6 kV contact ±6 kV contact Floors should be wood, concrete, or ceramic tile. If floors are covered
with synthetic material, the relative humidity should be at least 30 %.
±8 kV air ±8 kV air
Electrical fast transient/
burst IEC 61000-4-4
±2 kV for power supply
lines
±2 kV for power supply
lines Mains power quality should be that of a typical home healthcare and
professional healthcare environment.
±1 kV for input/output
lines Not applicable
Surge IEC 61000-4-5
±1 kV line(s) to line(s) ±1 kV dierential mode Mains power quality should be that of a typical home healthcare and
professional healthcare environment.
±2 kV line(s) to earth Not applicable
Interruptions and
voltage variations on
power supply input lines
IEC 61000-4-11
<5 % UT (>95 % dip in
UT) for 0.5 cycle
<5 % UT (>95 % dip in
UT) for 0.5 cycle Mains power quality should be that of a typical home healthcare and
professional healthcare environment.
If the user of the CairMax Duo control unit requires continued operation
during power main interruptions, it is recommended that the CairMax
Duo control unit be powered from an uninterruptible power supply or
a battery.
40 % UT (60 % dip in UT)
for 5 cycles
40 % UT (60 % dip in
UT) for 5 cycles
70 % UT (30 % dip in UT)
for 25 cycles
70 % UT (30 % dip in
UT) for 25 cycles
<5 % UT (>95 % dip in
UT) for 5 sec
<5 % UT (>95 % dip in
UT) for 5 sec
Power frequency (50/60
Hz) magnetic field IEC
61000-4-8
3 A/m 3 A/m
The CairMax Duo power frequency magnetic fields should be at levels
characteristic of a typical location in a typical home healthcare and
professional healthcare environment.
Conducted RF
IEC 61000-4-6
3 Vrms
150 kHz to 80 MHz 3 V/m
Portable and mobile RF communications equipment should be used
no closer to any part of the CairMax Duo including cables, than the
recommended separation distance calculated from the equation
applicable to the frequency of the transmitter.
Recommended separation distance
d = 1.2 √P
d = 1.2 √P 80 MHz to 800 MHz
d = 1.2 √P 800 MHz to 2.5 GHz
Where Pis the maximum output power rating of the transmitter in watts
(W) according to the transmitter manufacturer and d is the recommended
separation distance in metres (m).
Field strengths from fixed RF transmitters, as determined by an
electromagnetic site survey, A
should be less than the compliance level in each frequency range.B
Interference may occur in the vicinity of equipment marked with the
following symbol:
Radiated RF
IEC 61000-4-3
3 Vrms
80 MHz to 2.5 GHz 3 V/m
UT is the A.C. mains voltage prior to application of the test level.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is aected by absorption and reflection from structures,
objects, and people.
AField strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land
mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically
with accuracy. To assess the electromagnetic environment due to fixed RF transmitters, an electromagnetic
site survey should be considered. If the measured field strength in the location in which the control unit is
used exceeds the applicable RF compliance level above, the control unit should be observed to verify normal
operation. If abnormal performance is observed, additional measures may be necessary, such as reorienting or
relocating the control unit.
BOver the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.

18
User Guide CairMax Duo
Technical Specifications
SYSTEM
MODEL CairMax Duo CairMax Duo King Single
SYSTEM CODE FAMCM-R01 FAMCM-R01K
CAPACITY 230 kg
NUMBER OF CELLS 14
COMPLIANCE IEC60601-1, IEC60601-1-2 and IEC60601-1-11
ARTG 292676
CONTROL UNIT
CONTROL UNIT CODE APMBL-CU01
CONTROL SYSTEM Full digital control
CYCLE TIME 12 minutes (fixed)
SUPPLY VOLTAGE AC100 - 240V / 50Hz-60Hz
MAXIMUM CURRENT 0.1A
FUSE RATING T2AL 250V
MIN/ MAX PRESSURE 20 ~ 60 mmHg +/- 6 mmHg
PROTECTION TYPE Class II Type BF
INGRESS PROTECTION RATING IP21
DIMENSIONS
HEIGHT 195 mm
WIDTH 265 mm
DEPTH 120 mm
WEIGHT 2 kg
MATTRESS
DIMENSIONS
LENGTH 2000 mm 2000 mm
WIDTH 880 mm 1050 mm
HEIGHT 160 mm 160 mm
WEIGHT 13 kg 16.8 kg
MATERIAL
TOP COVER PU laminated nylon
BASE COVER PVC laminated Polyester
AIR CELL TPU with castellated high resilience foam insert
OPERATING
ENVIRONMENT
AIR HUMIDITY Operation 30% to 75% non-condensing
Storage 30% to 90% non-condensing
AMBIENT TEMPERATURE Operation 15° C to 35° C
Storage 5° C to 60° C
ATMOSPHERIC PRESSURE RANGE 700 hPa to 1060 hPa
OPERATION ALTITUDE -310 metres to 3000 metres
All product specifications are subject to change without notice.

19 CairMax Duo User Guide
Warranty Statement
Limited Warranty
This warranty is provided by Novis Healthcare
(ABN 45 102 735 491) of Unit 12, 12 Mars Road,
Lane Cove NSW 2066
Novis Healthcare (Novis) products are manufactured
to the highest quality standards and are thoroughly
tested and inspected before leaving our factory. In
addition to any statutory rights and remedies you
may have, Novis warrants all of its products sold
directly or via an Authorised Novis Australia Dealer
against defective workmanship and faulty materials
from the date of purchase by the end user for a
period of twelve months unless otherwise specified
for that product and its components.
Soft Goods 2 year
Control unit 2 year
Warranty Claims
To claim under this warranty, please contact Novis
Healthcare and have your receipt or proof of
purchase available. Novis Healthcare may need to
assess the defect before determining any claim, and
additional information may be requested to process
your claim. Claims without proof of purchase may not
be able to be processed.
Novis Healthcare may at its option inspect the goods
on site or require them to be returned to its premises
or one of its Authorised Service Agents in person or
freight prepaid by you.
Novis will undertake at its option, to repair or replace,
free of charge, each product or part thereof on the
condition that:
⬡The product found on examination, to be
suering from a manufacturing defect;
⬡The product or relevant part has been serviced
regularly by Novis or one of its Authorised
Service Agents and has not been subjected to
misuse, neglect or been involved in an accident;
⬡The repairs are not required as part of normal
wear and tear.
⬡At our option
⬡Goods repaired may be replaced by refurbished
good of the same type rather than being
repaired.
⬡Refurbished parts may be used to repair goods.
Novis Healthcare will not be held responsible for any
repair other than those carried out by it or one of its
Authorised Service Agents.
Warranty repairs do not extend the length of the
warranty period.
Limited Liabilities
Our liability under this manufacturer’s warranty is
subject to us being satisfied that a defect was caused
by faulty parts, manufacture or workmanship, and
was not caused or substantially contributed to by
other factors or circumstances beyond our control,
including (but not limited to) defective installation,
maintenance or repair, product modification
or alteration, any neglect, misuse, or excessive
use, normal wear and tear or failure to follow
manufacturer’s instructions.
IMPORTANT NOTICE FOR AUSTRALIAN
CONSUMERS:
Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and
the failure does not amount to a major failure. To
obtain compensation, you will need to provided
documentary evidence of the loss or damage
suered and documentary evidence that such loss or
damage was a reasonable foreseeable consequence
of a failure Novis Healthcare to comply with a
consumer guarantee under the Australian Consumer
Law. Subject to the provisions of the Australian
Consumer Law, Novis Healthcare excludes, to the
fullest extent permitted by law, all liability in respect
of loss of profit or other economic loss, direct to
indirect or consequential, special, general or other
damages or other expenses or costs which may
include negligence.

Pressure care and patient handling specialists
novis.com.au /1300 738 885
CMXDUG/0419 APR 2019