Nu-Flame SYNERGY ELLESSE T User guide

THE
SYNERGY ELLESSE
INSET CONVECTION HEATER SUITABLE FOR NATURAL GAS
& PROPANE
USE, INSTALLATION & SERVICING INSTRUCTIONS
! IMPORTANT NOTE !
THIS FIRE IS HEAVY AND ASSISTANCE SHOULD BE
SOUGHT WHEN LIFTING
ALL INSTRUCTIONS MUST BE LEFT WITH THE USER FOR
SAFE KEEPING
MANUFACTURED by:
Nu-Flame Limited
Unit 4, Kimpton Trade & Business Centre
Minden Road, Sutton, Surrey SM3 9PF
Tel: [phone]
Fax: [phone]
Email: [e-mail]
Country of Destination – GB & IE
Revision 5.2.18 EL

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CONTENTS
Section No Subject Page
User Section
-Contents Page 3
1Pack Contents & Unpacking 3
2 Important Notes 3
3 Lighting & Controlling the Fire 5
4 Cleaning the Fire 8
5 Servicing 8
Installation Section
6 Installation Requirements 9
7 Appliance Data 9
8 Appliance & Trim Dimensions 11
9 Flue Requirements 11
10 Ventilation 11
11 Gas Supply
SECTIONS 12 to 14 Are For Various Installation Options
For WALL MOUNTED TELEVISION Also Refer To Section 16
12 Hole in the Wall Installations for Steel & Glass Trim Styles 12
With Appropriate Sealing Frame
13 Hole in the Wall Installations for Echo Trim Style 14
14 Hole in the Wall Installations with Marble, Slate or Stone Slips 16
All Trim Styles
15 Fire Surround Installations 18
All Trim Styles
16 Installation Requirements for Wall Mounted Televisions 20
Additional Requirements for All Trim Styles
17 Arrangement of the Fuel Effect. 23
18 Testing, Commissioning & Use 25
19 Briefing the Customer 28
20 Servicing 28
21 Fault Finding Guide, Symptoms & Possible Cause 29
22 Energy Class & Product Fiche 31
23Diagram of Infrared Control System 33
Guarantee 34

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1. PACK CONTENTS:
The Fire Will be Supplied on a Small Pallet with Additional Boxes.
The Very Large Box contains: Main Casing (with Riser Plate if ordered), Sealing Frame (if ordered) and Main Door (all
assembled together), Fuel Tray and Radio Frequency Handset (as ordered either Thermotronic or Thermostatic
Thermotronic), Cable Fixing System and Screwdriver (for unscrewing the Inner Glass Door).
1.1 - Unpacking
a). To make the fire more manageable and prevent the possibility of damage it makes sense to remove various
Trim parts, Doors (Glass Doors specifically) and the Burner Assembly prior to Installation as detailed below.
Note: If the Fire is to be Installed in a Fire Surround a Riser Plate Must have also been ordered and will already be
fitted to the base of the fire.
This is very important because without the riser plate the Outer Door will foul on the Hearth.
b). Additional boxes contain: Log Set (Dark Wood or Silver Birch), Sand Coloured Bark Chippings, Black Coloured
Bark Chippings, Large Bag of Natural Coloured Vermiculite Granules and Small Bag of Black Coloured Vermiculite
Granules & a Pack of Emberglow.
c). If a Wall Mounted Fire with Wall Mounted Television has been advised then a TV Glass Heat Shield will have
been supplied and in addition if the Synergy Glass has been ordered the Glass Shelf will also have been supplied with the
Sealing Frame.
Important: For Wall Mounted Fire Installations with Slips the appropriate Glass Shelf must also have been ordered.
Important: Store the Trims and Doors in a safe secure area as all parts will have been Quality Control checked
prior to dispatch and Nu-Flame will not accept Claims for damage that occurs on site.
The Glass Doors (if ordered) should be stored such that the glass is not prone to being chipped or scratching.
1.2 - Removal of Components
a). Fires Ordered with Steel or Glass Trims
i) The Outer Door will have to be removed and stored carefully to allow access for removal of the other components.
ii) Open the outer door by pulling at the left side to release it from the magnetic catches and open the outer door.
iii) Now at the hinge end push out the two Hinge Pins to release the Outer Door.
iv) The Sealing Frame (if ordered) can now be removed by removing the 6 fixing screws.
v) Now use the Screwdriver provided remove the 2 screws securing the Inner Glass Door, push out the Hinge Pins.
vi) Remove the 4 screws securing the burner mounting plate assembly; then lifting at the rear, swing the whole
assembly out and clear of the fire. Take care not to mark the liners in the fire.
Note: These small parts must be placed in a safe area as they will be required later.
b). Fires Ordered with Echo Trim & Echo Trim & Glass Door
Note: For the Echo Trims (Steel & Glass Doors) the upper Hinge Pin is fitted upward and is held in place with a
small bracket which will need to be removed first before the Hinge Pin can be removed.
i) The Outer Door will have to be removed and stored carefully to allow access for removal of the other components.
ii) Open the outer door by pulling at the left side to release it from the magnetic catches and open the outer door.
iii) At the hinge end remove the screw securing the top Hinge Pin then slide out both Hinge Pins to release the
Outer Door.
iv) The Echo Trim can now be removed by removing the 4 fixing screws.
v) Now use the Screwdriver provided remove the 2 screws securing the Inner Glass Door, push out the Hinge Pins.
vi) Remove the 4 screws securing the burner mounting plate assembly; then lifting at the rear, swing the whole
assembly out and clear of the fire. Take care not to mark the liners in the fire.
Note: These small parts must be placed in a safe area as they will be required later.

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2. IMPORTANT NOTES
a. This appliance must be installed by a properly qualified (in accordance with National & Local Regulations) Installation Engineer.
b. The connection of this appliance and ventilation requirements (if any) are to be according to National & Local Codes.
c. This appliance does not normally require any purpose provided additional ventilation, however if it as been found necessary to
add a vent periodically check that it is free from obstruction.
d. Consult all Instructions before Installation and Use.
e. Do not throw rubbish on, or attempt to burn any materials on this appliance. Any Debris or Foreign Matter must be removed from
the fire.
f. Under No Circumstances must this fire be used if the Glass Panel is broken damaged or cracked or if the Door Seal is damaged.
g. The inner glass door, outer trim and outer glass door (if applicable) of this fire will become very hot during use, cloths or
combustible items must not be placed close to or on the fire.
Very Important: We recommend that a Fireguard conforming to BS8423 should be used for protection of Young Children
the Elderly, Infirm and Pets.
h. The appliance should be Serviced Annually in accordance with the Gas Safety & Uses Regulations.
i. Where the flue has been used for Solid Fuel it must be swept before Installation.
j. If at any time you smell gas or fumes turn the fire off and contact your Installer.
k. These Instructions must be left with the User for future reference.
l. During its first period of use any protective coatings and oils will burn out of the appliance and it is wise to ventilate the room for
the first few hours of use.
m. This appliance is fitted with an oxygen depletion sensing system, which automatically shuts off the gas supply to the fire if the
oxygen level in the room is depleted, due to lack of primary air, or obstructed flue (blocked chimney) that would lead to
incomplete combustion of the gas. It must not be tampered with and only replaced with a genuine Nu-Flame ODS.
n. In the event that the fire shuts down due to any reason, attempt to restart it. If there is a continuing problem, call in a properly
qualified specialist engineer.
o. There are no user replaceable parts in the appliance apart from the batteries.
p. The chimney should be regularly checked to ensure that all the products of combustion are entering the flue & that there is no
build up of soot. If there is, the appliance must be serviced.
q. Simulated logs and simulated bark chips, manufactured from refractory fibre, are supplied with this appliance. Do not use real
logs or real bark chips as this is dangerous. If the simulated logs or simulated bark chips need renewing please obtain suitable
replacements from a Nu-Flame Stockist.
r. The fire must be installed in accordance with the rules in force and these Instructions it must be installed into a builders opening
as detailed in these Instructions.
s. No combustible materials e.g. curtains must be closer than 500mm to the fire.
t. For Fire Surround Applications a 150mm (6”) combustible shelf can be fitted above the fire provided it is 350mm above the
Fireplace Opening.
u. The Fire can be installed into a suitably designed fire surround with a 150ºC Rating.
v. Take care with some Micro Marble Materials claiming a 150ºC Rating as they may give off odours, blister or discolour.
w. Ensure the Door Release Screwdriver is left with the customer and if possible show them how to open the door for cleaning and
how to secure the door after cleaning. When a Glass Outer Door is provided show the Customer how to Open The Door by
pulling open at the lower left side. Stress that this should only be done when the fire is cool.
x. Explain to the customer that over time some wall staining will occur and this is due primarily to particles of dust present in the hot
convection air circulating up and over the fire and sticking to the wall.
y. If a Wall Mounted Television is mounted above the fire you must take account of the Television Manufacturers Instructions.
The Installation requirements provided with these Instructions must be adhered to for such installations and are provided to
ensure an acceptable ambient temperature is provided above the fire.
y. In adverse weather conditions where high winds are experienced it is possible that products of combustion/smoke could be
blown down into the room, a condition known as Down Draught. You Must contact your Installer immediately if this is
experienced and turn the fire off and do not use it until the problem is corrected.
! WARNINGS & IMPORTANT NOTES ! THE THERMOSTATIC THERMOTRONIC CONTROL SYSTEM PROVIDES THE MEANS
FOR UNATTENDED OPERATION OF THE FIRE IF THE PROGRAMS OR THERMOSTATE SETTINGS
ARE USED - THIS COULD POSE A DANGER IF COMBUSTIBLE MATERIALS ARE TOO CLOSE TO
THE FIRE OR IF YOUNG CHILDREN, THE ELDERLY, INFIRM OR PETS ARE LEFT UNATTENENDED.
THE INNER GLASS DOOR AND/OR OUTER GLASS DOOR ON THESE FIRES WILL BECOME VERY
HOT DURING USE THEREFORE IT IS VITAL THAT GUARDING IS PROVIDED - SEE ITEM G. ABOVE.
THE SYNERGY RANGE HAS A UNIQUE BURNER SYSTEM WHERE THE FLAME SIZES AND COLOURS WILL CHANGE
& THE FIRE WILL ALSO MAKE POPPING & BURBLING NOISES LIKE A REAL FIRE
THE SYNERGY ELLESSE
USER INSTRUCTIONS
Health & Safety Advice
Refractory Ceramic Fibre (RCF)
Advice when working with Fuel Bed Components including Installing, Servicing and Disposal.
The Fuel Effect parts and possible Linings of this fire are made from Refractory Ceramic Fibre (R.C.F.) a Class 2 Carcinogen which is
a material designed for this Application. Excessive exposure to these types of materials may cause temporary irritation to eyes, skin
and respiratory tract. Therefore take care when handling these articles to ensure dust is kept to a minimum.
It is not necessary to wear protective clothing when handling these articles but we do recommend you follow the normal hygiene rules of
not smoking, eating or drinking in the work area, and always wash your hands before eating or drinking.
To minimise the release of RCF fibres during installation and servicing a HEPA filtered vacuum is recommended to remove any dust
accumulated in and around the fire both before and after working on it.
When Servicing and if replacing these parts we do not recommend they are broken up but are sealed within a heavy duty polythene
Bag and labelled as “RCF waste”. This is not classified as “hazardous waste” and may be disposed of at a local licensed landfill site.

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3. LIGHTING & CONTROLLING THE FIRE
3.1 General
The fire is available with 2 Control Options:
Option a) The Nu-Flame Thermatronic (Fully Sequential) Radio Frequency Electronic Control System.
The fire is fully operated using the Handset.
Option b) The Nu-Flame Thermostatic Thermatronic (Fully Sequential) Radio Frequency Electronic Control System.
The fire is fully operated using the Handset but also the Handset allows you to do control the temperature of the room during the day or
night, and timer programs.
Both Control Systems are battery operated that use a microprocessor to provide the working sequences needed by the fire, and when
used with an oxypilot have all the safety features required by law and CE approval.
Commands are accepted by the microprocessor when buttons are pressed. An audible beep means that the command is received,
and the push buttons should then be released.
3.2 Using the Thermatronic RF System
Control can only be achieved if the Handset is pointed at the Fire.
The red light will flash each time you press the Handset.
a. Ignition. Simultaneously press and hold the red/off and the large flame button (linked by arrow) until a
short acoustic signal confirms that the sequence has begun, then release the buttons.
Continuous audible signals confirm that ignition is in progress.
When pilot ignition is confirmed the motor will open the valve to maximum flame height – this takes about
30 seconds. The main burner will then light at the high flame setting.
b. Flame Height Adjustment. Press the small flame button until the flame height is at the desired position.
If you try to go beyond the preset low flame setting the fire will turn off leaving the pilot burner alight
(This is the standby position).
You will learn from experience how to achieve the minimum preset low flame setting.
c. Relighting the Fire. To relight the fire from the standby position, or to increase the flame setting from low
flame, simultaneously press the red/off button and large flame buttons (linked by arrow).
Please note that you can have the flame height anywhere between maximum and preset low.
For fine adjustment simply tap the large and small flame buttons.
d. Switching Off. Press the red/off button.
3.3 Using the Thermostatic Thermatronic RF System
Control can only be achieved if the Handset is pointed at the Fire.
You will see that the Handset as a screen with symbols and reference should be made to the following screen settings for each
stage of operation.
With the fire in the off position the screen will look as shown below.
This is the Manual Setting display and will be used to first light the fire.
The screen shows the following:
a. Ignition. Simultaneously press the Off and Large Flame Buttons (linked by the line/star symbols) until
a short acoustic signal confirms that the sequence has begun, then release the buttons.
Continuous audible signals confirm that ignition is in progress.
When pilot ignition is confirmed the motor will open the valve to maximum flame height – this takes
about 30 seconds. The main burner will then light at the high flame setting.
b. Flame Height Adjustment. Press the small flame button until the flame height is at the desired
position. For fine adjustment tap the Large Flame or Small Flame buttons
If you try to go beyond the low flame setting the fire will turn off the main burner leaving the pilot burner alight
(This is the standby position).
You will learn from experience how to achieve the minimum low flame setting.
c. Relighting the Fire. To relight the fire from the standby position, or to increase the flame setting
from low flame, simply press the large flame button.
Please note that you can have the flame height anywhere between maximum and low.
For fine adjustment simply tap the large and small flame buttons.
Note: You can also automatically set the fire at either Tall or Low Flame setting by pressing the desired flame Button twice.
d. Switching Off. Press the off button
You can now proceed to the other features of the Handset such as Setting the Time, Temperature and Time Programmes.
Note: Radio Frequency Symbol Shows Only When Pressing Handset
Room Temperature Battery Charge Level
Handset in Manual
Setting Time of Day

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e. Setting Temperature - Time in Centigrade-24Hour Clock or Fahrenheit-12Hour Clock.
. Simultaneously Press the Off and the Down Arrow buttons until the display changes from Fahrenheit -12Hour Clock to
Celsius -24Hour Clock and visa versa.
f. Setting the Time.
The time of day will flash after either:
. Installing the batteries or
. Simultaneously pressing the Up Arrow and Down Arrow buttons.
. Press the Up Arrow button to set the Hour.
. Press the Down Arrow button to set the Minute.
. Press Off or simply wait to return to the manual screen.
IMPORTANT : For the following modes of controlling the fire automatically for Temperature or Timer Programs the Fire Must
be left in the Standby Setting (Pilot Lit) and left on the chosen Setting, with the Screen showing either Temp or Timer.
g. Setting the Day Time Temperature.
. Briefly Press the Set Button to scroll to TEMP (Sun Symbol - Daytime) Mode.
. Hold the Set Button until the TEMP flashes then release.
. Now press the Up Arrow button to increase the Daytime - Sun temperature. or
. Press the Down Arrow button to decrease the Sun-Daytime temperature.
. You can now press the Set Button to scroll to setting the Night Time Temperature or press off to return to Manual Screen.
h. Setting the Night Time Temperature.
. Briefly Press the Set Button to scroll to TEMP (Moon Symbol  Night Daytime) Mode.
. Hold the Set Button until the TEMP flashes then release.
. Now press the Up Arrow button to increase the Night Time - Moon temperature. or
. Press the Down Arrow button to decrease the Night Time  Moon temperature.
. You can now either leave the handset on the TEMP setting and with the fire lit the room temperature will be controlled or
return to the Manual Screen. Your Settings will remained stored.
Note: With the Temperature Settings now set the Handset will have to be left in the TEMP mode to control the fires temperature.
Note: In the Manual Mode neither of the Automatic TEMP or TIMER settings will be active.
Note: If you Set the Room Temperature below the present room temperature the fire will go straight to the Standby Setting until
the temperature drops below the Set Temperature at which point the main burner will relight.
Note: The Room Temperature is sensed by the Handset so place it in the ideal position to control the room temperature.
Note: An Holder is available for the Handset as an optional extra and this should be positioned to control room temperature.
Note: If at any time you wish to correct or check the settings you have made you can simply keep pressing the Set Button until
the screen displays the Manual Setting and repeat the operations as detailed above.
i. Setting the Timer Programs P1 and P2 for Daytime & Night Time Settings.
. The Timer Programs are identified by the symbols P1 and P2 on the screen and each can be set for both daytime
(sun symbol) and night time (moon symbol) settings.
Note : Both Programs have to be set, you cannot just set one program, however you can set both at the same settings.
Setting the P1 (Program 1), On Time
. Briefly Press the Set Button to scroll to TIMER Mode.
. Hold the Set Button until P1 Sun Symbol (Daytime) is displayed and the time flashes.
. Press the Up Arrow button to set the Hour.
. Press the Down Arrow button to set the Minute.
Setting the P1 (Program 2), Off Time
. Briefly press the Set Button to scroll to the P1 Moon Symbol (Night time) is displayed and the time flashes.
. Press the Up Arrow button to set the Hour.
. Press the Down Arrow button to set the Minute.
Setting the P2 (Program2), On Time
. The Screen will automatically proceed to setting the P2 Settings
. Briefly Press the Set Button to scroll to the P2 Sun Symbol (Daytime) is displayed and the time flashes.
. Press the Up Arrow button to set the Hour.
. Press the Down Arrow button to set the Minute.
Setting the P2 (Program2), Off Time
. Briefly press the Set Button to scroll to the P2 Moon Symbol (Night time) is displayed and the time flashes.
. Press the Up Arrow button to set the Hour.
. Press the Down Arrow button to set the Minute.
. Both Programs Press Off or simply wait to return to the Manual Screen.
Note : With the Programs now set the Handset will have to be left in the TIMER mode to enable the programs to control the fire.

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3.4 - BATTERY REPLACEMENT
Applies to both Control Systems - (Must only be done when the fire is Cool)
a. A feature of the Thermostatic Thermatronic Handset is it as a Battery Charge Indicator shown in the screen on the
Handset which will determine when both the Handset and Receiver Batteries need changing, however also see ‘b’.
b. For Both Control systems, Battery replacement is recommended at the beginning of each heating season, or when an acoustic
error message sounds during ignition.
c. Error Message – Long signals (0.8 second tone – 0.2 second break) during ignition – probable cause - batteries in electronic
receiver box are nearly discharged.
d. Error Message – 5 second continuous tone – probable cause – cable disconnected or on/off switch on valve is in off position.
e. Batteries - Electronic Receiver Box - 4 x AA good quality alkaline - Handset - 1 x PP3 good quality alkaline.
f. To change the Handset battery slide open the plastic panel on the back of the Handset.
g. To change the Receiver Batteries open the outer door by pulling pull at the left side to release it from the magnetic catches.
Locate the electronic receiver box, underneath the fire on the left hand side. Slide open the plastic cover to gain access to the
battery compartment. You can detach the Receiver by pulling it off its Velcro Pad to make access easier but remember to put it
back in the same position.
Note: Only Change The Batteries When The Fire Is Cold
! WARNING! THE THERMOSTATIC THERMOTRONIC CONTROL SYSTEM PROVIDES THE
MEANS FOR UNATTENDED OPERATION OF THE FIRE IF THE PROGRAMS OR THERMOSTATE
SETTINGS ARE USED - THIS COULD POSE A DANGER IF COMBUSTIBLE MATERIALS ARE TOO
CLOSE TO THE FIRE OR IF YOUNG CHILDREN, THE ELDERLY OR INFIRM OR PETS ARE LEFT IN
ATTENDANCE.
3.5 - RESETTING THE MERTIK MAXITROL LOGIC CIRCUITS - IF THE HANDSET DOES NOT WORK
APPLIES TO BOTH CONTROL SYSTEMS
Must only be done when the fire is Cool
Basic Reset - It sometimes happens that (such as when the handset buttons are pressed out of sequence) the fire stops
working because the logic circuits get confused and need to be reset.
To do this, simply remove the 4 x AA batteries from the Receiver Box (see section 2.4f above), wait for 1 minute and then refit the
batteries. Wait for another minute and then point the handset at the fire and press the red/off button. Wait for another minute and
then start the fire as normal. If the fire does not start repeat the resetting procedure. If the fire still does not work a Full Reset can be
tried.
Full Reset - If you obtain a new handset the control system will need to learn the handset’s unique code via a Full Reset. Also, if the
fire is not working and the Basic Reset has not worked a Full Reset can be carried out:
Open the outer door by pulling at the left side to release it from the magnetic catches and open the outer door, locate the electronic
Receiver Box.
Locate the Reset Hole on the side of the Receiver and using a pen press and hold in the Reset button until you hear two beeps.
The first beep is short and the second beep is long. After the second beep release the Reset Button.
Now on the Handset, within the next 20 seconds press and hold the Small Flame Button until you hear two additional short beeps
confirming the code is set in the Receiver.
If you hear one long beep the Code as not been set so repeat the procedure.
If after carrying out the above procedure the situation is not corrected it will be necessary to contact your Installer.
Note: For the Installation/Service Engineer - Resetting of the Handset & Control System is also covered in Section 21.1 page 29.

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4. CLEANING THE FIRE
a. Allow to cool before cleaning.
b. The outside of the glass can be cleaned as follows:
Clean glass using (preferably distilled) water and a soft lint free cloth ensuring the glass is dried thoroughly afterwards, again
using a lint free soft cloth.
If stubborn marks persist use a purpose produced Ceramic hob cleaner to clean the area again using a soft lint free cloth.
Under no circumstances must an abrasive cleaner be used as this will scratch the glass.
c. If the fire also as an outer glass door this can be pulled open off its magnetic catches from the left side and can be
cleaned as detailed above.
d. It is quite normal for soot to build-up on the inside of the glass panel over time.
The inside of the Glass Door can be cleaned as follows:
Open the outer door, by pulling on the centre of the left hand side.
Using the Pozidriv screwdriver provided unscrew the 2 screws to the Left Side of the door.
Follow instructions in section b. above.
e. The logs must not be cleaned or moved.
f. The outer surfaces of the fire can be cleaned with a damp lint free cloth, do not use abrasive cleaners.
! IMPORTANT NOTE ! Under no circumstances must the fire be operated without the glass door being fully closed and
secured.
5. SERVICING
a. The fire should be Serviced Annually in accordance with the Gas Safety & Uses Regulations.
b. This fire contains no User Serviceable Parts apart from the batteries.
c. Servicing must be carried out by a Registered Installer.
d. For Servicing or Spare Parts contact your Installer quoting the Fire Name, Model and Serial Number, which can be found on the
Data Badge. To find the Data Badge/Plate; with the fire cool open the outer door, the Data Badge/Plate can be found at the base
next to the Control.
e. In the event that the fire shuts down due to any reason, attempt to restart it. If there is a continuing problem, call in a properly
qualified specialist engineer.
f. Under No Circumstances must this fire be used if the Glass Panel is broken damaged or cracked or if the Door Seal is
damaged.

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INSTALLATION AND SERVICING INSTRUCTIONS
6. INSTALLATION REQUIREMENTS
THIS APPLIANCE MUST BE INSTALLED AND SERVICED BY A PROPERLY QUALIFIED, (IN ACCORDANCE WITH LOCAL &
NATIONAL CODES), INSTALLATION ENGINEER.
It is the Law in the UK that All gas appliances are installed by a competent person in accordance with the GAS SAFETY(INSTALLATION
AND USE ) REGULATIONS 1998 (As amended), the relevant British Standards for Installation work, Building Regulations, Codes of
Practice and these Instructions . In the UK a Registered Installer is deemed competent. In the Republic of Ireland, all Irish Standards,
Local Codes and Bord Gais recommendations should be adhered to.
The Installation should also be carried out in accordance with the following where relevant:
1. BS5871 Part2 2. BS5440 Parts 1& 2 3. BS6461 Parts 1&2 4. BS6891 5. BS8303
Building Regulations and Standards issued as relevant by the Department of the Environment or the Scottish Development
Department.
In the Republic of Ireland Installation should be carried out in accordance with IS813, ICP3, IS327, Building Regulations, Codes of
Practice, these Manufacturers Instructions and any Rules In Force.
Particular Reference should be made to the Ventilation Requirements, for the UK this Appliance would not normally require any
additional purpose provided ventilation, for the Republic of Ireland ventilation should be in accordance with IS813 Domestic Gas
Installations.
Failure to comply with the above could leave the Installer Liable to Prosecution and Invalidate the Warranty.
IMPORTANT
BEFORE PROCEEDING WITH THE INSTALLATION READ THESE INSTRUCTIONS CAREFULLY.
THESE INSTRUCTIONS SHOULD BE LEFT WITH THE USER FOR SAFE KEEPING AND FUTURE SERVICING.
PRIOR TO INSTALLATION ENSURE THAT THE GAS TYPE AND PRESSURE ARE AS STATED ON THE APPLIANCE DATA PLATE.
7 APPLIANCE DATA
a. Gas Type: See Data Plate, (Natural Gas at 20mbar or Propane at 37mbar).
b. Burner Pressure: Natural Gas 19.3mbar hot Propane 34.6mbar hot
c. Control Systems: Thermatronic & Thermotronic Thermostatic Control Systems operated by Handset pointed at Receiver.
d. Fire Safety: Oxygen Depletion & Flame Failure Device.
e. Ignition: Full Sequential Control.
f. Inlet Connection: 8mm Compression Fitting to Gas Isolation Elbow.
g. Category: I2H, I3P.
h. Injector: Natural Gas (G20)-400 Multi hole. Propane (G31) - 240 Single hole.
i. Heat Input: High: Natural Gas (G20) - 6.4kW Gross (5.77kW Net). Propane (G31) - 6.65kW Gross (6.12kW Net).
j. Heat Input: Low: Natural Gas (G20) - 2.8kW Gross (2.5kW Net). Propane (G31) - 2.8kW Gross (2.6kW Net).
k. Efficiency Class: 1 The Efficiency of this appliance has been measured as specified in BS7977-1:2009 and the results obtained
were 72.3% Gross (80.2% Net) on Natural Gas and 70.7% Gross (76.8% Net) on Propane. The test data has been certified by BSI
(0558) and can be used in the UK Government’s Standard Assessment Procedure (SAP) for Energy Rating of Dwellings.
l. Heat Output: High: Natural Gas (G20) - 4.63kW Propane (G31) - 4.7kW
m. Heat Output: Low: Natural Gas (G20) - 1.9kW Propane (G31) - 1.9kW
n. Pilot ODS Type: Natural Gas (G20) - P461 0307. Propane (G31) - P477 0906.
o. Nitrous Oxide (NOx) - 130mg/kWh
8 APPLIANCE DIMENSIONS with Optional Door and Frames
8.1 The Diagram below shows the General Fire Sizes fitted with the Steel Door with Sealing Frame.
For other Door and for Frame Style Options see the next page.

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8.2 The Synergy Ellesse is available with various Trim Styles with Glass or Metal Door Options.
Some Styles also have a Sealing Frame Option (Normally used for Wall Mounted Installations).
The general dimensions are shown with a table below showing the minimum flat area required around the Fireplace Opening
The Synergy Ellesse Steel & Glass Options can be supplied with or without the Sealing Frame for different applications.
The Synergy Ellesse Steel can only be Installed below a Wall Mounted Television if Installed in a Suitable Fire Surround.
All other Trim Options can be Installed below a Wall Mounted Television be it in a suitable fire surround or wall mounted subject to
specific requirements which should be discussed with your Nu-Flame stockist and subject to the requirements in these Instructions.
The Side Views show how far the Trims project from the wall.
Minimum Flat Sizes for Doors & Frames (Central Around Opening)
Width (mm) Height (mm)
Synergy Ellesse Echo Trim with Metal Door 1140mm 540mm
Synergy Ellesse Echo Trim with Glass Door 1140mm 540mm
Synergy Ellesse Steel Trim (No Sealing Frame) 1135mm 560mm
Synergy Ellesse Steel Trim (With Sealing Frame) 970mm 630mm
Synergy Ellesse Glass Trim (No Sealing Frame or Shelf) 980mm 550mm
Synergy Ellesse Glass Trim (With Sealing Frame & Shelf) 980mm 605mm
Note: Where a the Synergy Ellesse Steel or Glass Trims combinations is to be Installed in a Fire Surround a Riser Plate Must
have been specified which will raise the fire by 30mm to allow for the Metal or Glass Door to open clear of the Hearth.
Note: Where a the Synergy Perspective Glass Trim is to be Wall Mounted the Glass Shelf will be supplied and Must always be
fitted.
Note: This does not take account of any up stand that may be present around the Hearth for which a greater height allowance
may be required. More detail is provided in Section 15.
SYNERGY ELLESSE
WITH ECHO FRAME & GLASS DOOR
SYNERGY ELLESSE STEEL
(AVAILABLE WITH OR WITHOUT SEALING FRAME
SYNERGY ELLESSE
WITH ECHO FRAME & METAL DOOR
SYNERGY ELLESSE GLASS
(AVAILABLE WITH OR WITHOUT SEALING FRAME & GLASS SHELF

11
9. FLUE REQUIREMENTS
These checks MUST be made during any site survey or before constructing the Builders Opening
Note : Not Suitable for Standard Pre-Cast Flues however some Pre-Cast Flues may meet the Minimum Dimensions as
Detailed below
The Appliance is suitable for Installation into the following types of Flue.
a. Conventional Stone/Brick Built Flue (Class 1) with a minimum cross sectional dimension of 175mm (7”) with a minimum effective
height of 3 meters.
b. A Flue Lined with a 5” Flexible Flue Liner (Minimum Size) connected to a Register Plate fitted and sealed at the top of the Builders
Opening with a minimum effective height of 3 meters.
c. A purpose designed flue box to BS715 fitted with a 5” twin walled flue with a minimum effect height of 3 meters. Details are
available from your authorised supplier.
d. The flue MUST be free of any obstructions. Any dampers or restrictors MUST be removed. Some dampers are impractical to be
removed; therefore they MUST be fixed in some way in the OPEN position.
e. The chimney/flue should be swept if it has been used for solid fuel.
f. Ensure that only one fireplace is served by the flue system.
g. Ensure that the chimney/flue is continuous from inlet to termination.
h. Ensure that the chimney/flue is structurally sound, so that combustion products do NOT come into contact with combustible
materials outside the chimney.
i. Check for any signs of Down Draught issues with the Installation and any surrounding properties as this could affect the
safe operation of the fire. If this is considered a possibility we would recommend the use of a Specialized Down Draught Rotating
Terminal, however be aware that these may not protect against all Down Draught situations.
j. If a Wall Mounted Television is being considered check the wall above the existing builders opening for signs of overheating.
k. CHECK FLUE PULL. Apply a smoke match or smoke generator to the flue opening at hearth level and observe smoke.
If there is a definite flow into the flue aperture, proceed with installation. If there is not a definite flow into the flue aperture, preheat
the flue for approximately 10 minutes and re-test. There may also be a lack of ventilation so consider opening a window slightly to
see if this results in acceptable clearance. If there is not a definite flow towards the flue aperture the flue may need attention.
DO NOT FIT THE APPLIANCE, SEEK EXPERT ADVICE.
10. VENTILATION
a. No additional purpose provided ventilation is normally required for the fire when installed in the UK; however this must be
confirmed by the Spillage Test, see Section 15.2.
b. For other Countries refer to National Regulations and Local Codes.
c. This appliance is fitted with an oxygen depletion sensing system, which automatically shuts off the gas supply to the fire if the
oxygen level in the room is depleted, due to lack of primary air, or obstructed flue that would lead to incomplete combustion of the
gas. It must not be tampered with and only replaced with a genuine Nu-Flame ODS Pilot.
11. GAS SUPPLY
It Is Recommended to Check The Next Section as Building Work May Affect the Gas Supply Routing.
a. Carry out a gas soundness test before working on the gas supply.
b. Gas supply provision should be made in accordance with the latest Gas Safety (Installation and Use) Regulations as amended.
c. Confirm that the fire has been supplied for the correct gas to be used by checking the Data Badge in the base of the fire.
d. A route for a concealed gas supply is provided through a hole in the rear of the fire, at a position of 165mm to the left of the
centre of the fire and 38mm up from the base of the Builders opening. An isolation elbow is provided at the control inlet.
e. Where the gas supply passes through walls, floors, voids, concrete and wall cavities the supply should be sleeved.
f. Determine the gas supply pipe size required taking into account any other gas appliances.
g. Determine where the gas supply pipe needs to terminate and fit the 8mm compression isolation/pressure test elbow provided.
h. In common with all other gas appliances, dirt and debris in the gas system can block the valve and gas injectors on this
appliance, and faults caused by this are not covered by the guarantee.
Therefore it is important that all gas pipes must be purged of both air and debris.
i. If you suspect that there may still be dirt and/or debris in the gas system, fit a filter in the pipeline, before the gas isolation/pressure
test elbow.
j. Do not use jointing compound on any compression fittings on the fire. The use of jointing compound on the compression joints on
this appliance will possibly invalidate the guarantee, as it can get into the control mechanism and cause a malfunction.
k. Seal off the isolation/pressure test elbow and check all gas connections for gas soundness before proceeding to fit the fire.
! IMPORTANT NOTE ! Always reseal the pressure test point and check that it is gas tight.
(This accounts for a lot of recalls.)

12
The Installation Options Are:
12.0 Hole in the Wall Installation For Steel & Glass Trims (using Sealing Frames) - Options:
Requirements for Builders Opening and Combustible or Non Combustible Shelves.
13.0 Hole in the Wall Installation For Echo Trims - Options:
Requirements for Builders Opening and Combustible or Non Combustible Shelves.
14.0 Hole in the Wall Installation (when using marble, slate or stone slips) - Options:
Requirements for Builders Opening and Combustible or Non Combustible Shelves.
15.0 Fire Surround Installation - Options:
Requirements for Builders Opening and Combustible or Non Combustible Shelves/Mantels.
16.0 Installation for a Wall Mounted Televisions - With Options Above.
IMPORTANT : ALL RELEVANT SECTIONS SHOULD BE CONSIDERED BEFORE ANY BUILDING WORK.
12.1 - SEALING FRAME & WALL COVERINGS
With any form of heating appliance convection air will rise up through the fire carrying particles of dust that will in time result in
varying degrees of wall staining. The Nu-Flame Sealing Frames (& for Perspective Glass the Glass Shelf) are designed to minimise
this by deflecting the airflow away from the wall. However, over time some staining might occur and we therefore suggest not using
patterned paper around the fire.
Due to the heat output of The Synergy Range it is not recommended to use blown vinyl wall covering around the fire.
12.2 HOLE IN THE WALL APPLICATION (FOR STEEL & GLASS TRIMS WITH SEALING FRAMES)
a. It is recommended that a qualified builder constructs the
builders opening.
b. It is recommended that a lintel is fitted above the builders
opening, structural checks may be required.
c. The builders opening must be constructed from
Non-combustible materials.
d. No combustible materials must present in the builders
opening.
e. The base of the builders opening must be flat, level and
square to the wall.
f. The builders opening should have provision for a gas
supply through the rear, see Section 11 Gas Supply.
g. There must be a flat surface around the face of the builders
opening as detailed in Section 8b and is dependant on the
Trim Style. This is essential in order to achieve a good seal
between the wall and the sealing frame.
h. The recommended height for the base of the Builders
Opening is 400mm above floor level. The minimum height
for the base of the Builders Opening is 250mm above floor
level.
i. The fire is fitted with Electronic Equipment, which is sensitive
to dampness and high humidity so it is very important that
Notes any rendering/building work is allowed to thoroughly dry out
At 285mm deep a Sealing Frame Will be Required before Installation.
The builders opening can taper towards the back to a minimum of 750mm and must be 285mm deep.
! IMPORTANT ! Dry lined walls – ensure that any air gaps between the back of the plasterboard and wall are sealed around the
builders opening or fireplace as this can affect flue pull and wall staining.
Sections 11 - 14 Detail Various Installation Options - Only one will apply.
! IMPORTANT NOTE ! The chosen installation should have been predetermined
with any parts ordered before any Building Work Is Started or Installation of the fire.
If a Wall Mounted Television is Being Considered Read Section 16 First.
12. HOLE IN THE WALL INSTALLATION (USING SEALING FRAMES)
ONLY APPLIES TO SYNERGY ELLESSE STEEL & GLASS WITH SEALING FRAME
NOTE: THE STEEL TRIM STYLE CANNOT BE WALL MOUNTED WITH A WALL MOUNTED TELEVISION
HOWEVER THE GLASS TRIM STYLE WITH GLASS SHELF & TV SHELF ARE SUITABLE SEE SECTION 16
BUILDERS OPENING (MINIMUM SIZES) FOR HOLE IN
THE WALL APPLICATION (USING SEALING FRAME)

13
12.3 – CLEARANCES TO SHELVES & COMBUSTIBLE MATERIALS
a. We do not recommend the use of combustible shelves in this application.*
b. We do not recommend the use of a non-combustible shelf in this application. However, see section 13 which shows the
application where a non-combustible shelf is used.*
c. Any combustible sidewall must be at least 500mm from the inside of the builders/fireplace opening.
d. With all heating appliances, soft furnishings, decorations and wall coverings may discolour or scorch if placed too close.
e. No combustible material, e.g. curtains must be closer than 500mm to the builders opening.
*The wall between the sealing frame and any shelf would become hot. Therefore, we do not recommend any shelves with this type
of installation.
12.4 - FITTING THE FIREBOX
a. It is very important that the sealing frame makes a good seal against the wall to ensure the fire can seal against the Sealing
Frame. There is silicone sponge sealing strip already affixed to the relevant surfaces of both items to ensure a good seal.
Ensure this silicone sealing strip stays in place during installation.
b. Secure the Sealing Frame to the wall with the screws and rawlplugs provided ensuring it is positioned centrally in the Builders
Opening.
c. Make sure that the silicone sealing strip stays in position, around the flange on the Sealing Frame, to create a seal to the wall
around the builders opening.
d. If the silicone sealing strip is not compressed and there are gaps they must be filled with a suitable sealant, fireclay or high
temperature silicone. Wall staining may occur if the seals are not compressed and the flue draw will be compromised.
e. Slide the Fire part way through the Sealing Frame (leaving it sticking out approximately 50mm) ensuring the gas supply pipe and
isolation/pressure test elbow clears through the cut out in the rear of the Fire and does not foul on the control.
f. Lift the Fire slightly and slide it home ensuring that the sealing strip along the front edge of the underside of the Fire stays in
position to make a seal between the Fire and the sealing frame.
g. Ensure that the silicone sealing strip on the rear of the Fire outer frame stays in position to create a good seal between the Fire
and the Sealing Frame.
h. Secure the Fire to the Sealing Frame with the screws provided.
i. Refit the burner mounting plate assembly by first putting the Receiver through the opening then tilt the assembly and slide it into
the fire and secure with the 4 screws. Take care not to mark the liners in the fire. Place the Receiver to the left side at the front.
j. Connect the isolation/pressure test elbow to the control valve and with it fully open check the joint for gas soundness.
k. Check that all gas connections are sound. The appliance has been factory tested; however the connections may have been
disturbed in transit or storage.
! IMPORTANT NOTE ! Always reseal the pressure test point and check that it is gas tight. (This accounts for a lot of recalls.)

14
13.1 - WALL COVERINGS
With any form of heating appliance convection air will rise up through the fire carrying particles of dust that will in time result in
varying degrees of wall staining. The Nu-Flame Sealing Frames are designed to minimise this by deflecting the airflow away from the
wall. However, over time some staining might occur and we therefore suggest not using patterned paper around the fire.
13.2 HOLE IN THE WALL APPLICATION (FOR ECHO TRIMS)
a. It is recommended that a qualified builder constructs the
builders opening.
b. It is recommended that a lintel is fitted above the builders
opening, structural checks may be required.
c. The builders opening must be constructed from
Non-combustible materials.
d. No combustible materials must present in the builders
opening.
e. The base of the builders opening must be flat, level and
square to the wall.
f. The builders opening should have provision for a gas
supply through the rear, see Section 11 Gas Supply.
g. There must be a flat surface around the face of the
builders opening as detailed in Section 8b and is dependant
on the Trim Style. This is essential in order to achieve a good
seal between the wall and the sealing frame.
h. The recommended height for the base of the Builders
Opening is 400mm above floor level. The minimum height for
the base of the Builders Opening is 250mm above floor level.
i. The fire is fitted with Electronic Equipment, which is
sensitive to dampness and high humidity so it is very important
that any rendering/building work is allowed to thoroughly dry out
before Installation.
Note: The builders opening can taper towards the back to a minimum of 750mm and must be 300mm deep.
! IMPORTANT ! Dry lined walls – ensure that any air gaps between the back of the plasterboard and wall are sealed around the
builders opening or fireplace as this can affect flue pull and wall staining.
13.3 – CLEARANCES TO SHELVES & COMBUSTIBLE MATERIALS
a. We do not recommend the use of combustible shelves in this application.*
b. We do not recommend the use of a non-combustible shelf in this application. However, see the diagram in section 13.4
which shows the application where a non-combustible shelf is used.*
c. Any combustible sidewall must be at least 500mm from the inside of the builders/fireplace opening.
d. With all heating appliances, soft furnishings, decorations and wall coverings may discolour or scorch if placed too close.
e. No combustible material, e.g. curtains must be closer than 500mm to the builders opening.
*The wall between the sealing frame and any shelf would become hot. Therefore, we do not recommend any shelves with this type of
installation.
13.4 - FITTING THE FIREBOX & USING THE CABLE FIXING SYSTEM
Reference should be made to the illustrations on the next page.
a. There is silicone sponge sealing strip already affixed to the relevant surfaces to ensure a good seal. Ensure this silicone sealing strip
stays in place during installation.
b. A cable fixing system is supplied to secure the unit into the Builders Opening. The cable fixing system will also pull the unit tight back
against the slips to make a good seal. This is very important to ensure efficient operation of the fire.
c. There are 2 cables supplied; 1 to be used each side of the unit. Working at 510mm centres in the builders opening drill the lower holes
20mm up from the base and drill the higher holes 460mm up from the base - see drawing on below. Secure the 4 Eyebolts supplied
with the Rawlplugs to the back of the fireplace. Ensure the Eyebolts are fully screwed in.
d. There are 2 cable attachment point tabs on the top of the main casing; 1 each side at the rear. They are part of the folded lip of the top
section prize these up with a screwdriver to enable them to be used. Feed a cable downwards through the hole in the tab.
e. Taking care to not damage the slips, rest the Fire in the builders opening so that you can still gain access to the cables and
eyebolts. Feed the cables though the eyebolts on either side and then through the hole in the back of the fire near the base
f. Slide the Fire part way into the Builders Opening (leaving it sticking out approximately 50mm) ensuring the gas supply pipe and
isolation/pressure test elbow clears through the cut out in the rear of the Main Casing and does not foul on the control.
g. Lift the Fire slightly and slide it home ensuring that the sealing strips on the underside of the front of the Fire and the rear of the Fire
outer frame stay in position to make a seal against the top edge of the slip at the base of the builders opening and the front face of the
slips where they locate against the rear of the Fire outer frame. While sliding the unit into the Builders Opening pull on the
excess cable.
13. HOLE IN THE WALL INSTALLATION
ONLY APPLIES TO SYNERGY ELLESSE WITH ECHO TRIMS
If a Wall Mounted Television is being Considered Also Make Reference to Section 16
BUILDERS OPENING (MINIMUM SIZES) FOR HOLE IN
THE WALL APPLICATION (USING SEALING FRAME)

15
h. Referring to the illustrations below feed the cables through the two loose cable clamp brackets. The adjuster and lock screw can now
be fitted onto the cable and through the large hole in the cable clamp bracket. Position the brackets one either side of the fire towards
the bottom of the channel between the Main Casing and the Inner Fire Casing. By use of the adjuster and lock screw tighten up the
cable to tension the fire back into the fireplace. The fire should be secure and not liable to movement. Surplus fixing cable MUST NOT
be cut off and must be tucked back through the small hole in the cable clamp bracket to keep it well away from any electronics.
i. If any of the silicone sealing strips are not compressed and/or if there are gaps they must be filled with a suitable sealant, fireclay or
high temperature silicone.
j. Refit the burner mounting plate assembly by first putting the Receiver through the opening then tilt the assembly and slide it into
the fire and secure with the 4 screws. Take care not to mark the liners in the fire. Place the Receiver to the left side at the front.
k. Connect the isolation/pressure test elbow to the control valve and with it fully open check the joint for gas soundness.
l. Check that all gas connections are sound. The appliance has been factory tested; however the connections may have been
disturbed in transit or storage.
! IMPORTANT NOTE ! Always reseal the pressure test point and check that it is gas tight. (This accounts for a lot of recalls.)
BUILDERS OPENING – HOLE CENTRES
FOR CABLE FIXING SYSTEM EYEBOLTS
NOTE: Tensioning
nut wound fully back
to allow maximum
adjustment
FINISHED & ADJUSTED
Do not over tighten -
just enough to seal
30mm non-combustible lip/shelf
Referred to in section 13.1

16
This Hole in the Wall Application is suitable for all Trim Models without a Sealing Frame however for
the Synergy Ellesse Glass Trim Option the Glass Shelf Must be used.
14.1 - SLIPS & WALL COVERINGS
It is essential to use marble, slate or stone slips, fitted around the builders opening. The slips must have a temperature rating of
150ºC and we recommend that they form a border around the fire of at least 100mm see Section 7b to determine the Slip sizes to
match the Trim being used. In order to direct the flow of heated air away from the wall with the Steel or Glass Trims Options we
recommend that a non combustible shelf (lip) is also fitted above the top slip, protruding 30mm – see diagram in section 13.4.
With any form of heating appliance convection air will rise up through the fire carrying particles of dust that will in time result in
varying degrees of wall staining. The non-combustible shelf is designed to minimise this by deflecting the airflow away from the wall.
However, over time some staining might occur and we therefore suggest not using patterned paper around the fire.
Due to the heat output of The Synergy Range it is not recommended to use blown vinyl wall covering around the fire.
Where the Chimney Breast is made of Stone, Slate or other Suitable Non Combustible Material with NO wall coverings then Slips are
Not Required but the Dimensions of the Builders Opening must be as shown below and a Flat Surface as detailed in Section 8b will be
required for the Trim Option being considered to allow the Trim to be fitted and provided a flat area around the opening for sealing.
In this Application as Slips are being used we supply a Cable Fixing System as Drill Fixing may result in cracking of the slips, which
may not show until the fire as got hot and then cooled down over a number of operations.
Nu-Flame will not accept responsibility for Cracked Slips due to Drill Fixing.
14.2 HOLE IN THE WALL APPLICATION (WHEN USING MARBLE SLATE OR STONE SLIPS)
a. It is recommended that a qualified builder constructs the
builders opening.
b. It is recommended that a lintel is fitted above the builders
opening, structural check may be required
c. The builders opening must be constructed from
Non-combustible materials.
d. No combustible materials must present in the builders
opening.
e. The base of the builders opening must be flat, level and
square to the wall.
f. The builders opening should have provision for a gas
supply through the rear, see Section 11 Gas Supply.
g. There must be a flat surface around the builders opening of
sufficient area to enable the slips to be securely fitted. The
slips should be fitted to the wall in such a way that they form
a seal to stop air from the room being drawn behind the slips
into the builders opening.
We recommend a high temperature silicon sealant.
h. The recommended height for the base of the Builders
Opening is 400mm above floor level. The minimum height
for the base of the Builders Opening is 250mm above floor
level.
i. The fire is fitted with Electronic Equipment, which is sensitive
to dampness and high humidity so it is very important that
any rendering/building work is allowed to thoroughly dry out
before Installation.
Note: The builders opening can taper towards the back to a minimum of 750mm and must be 300mm deep.
! IMPORTANT ! Dry lined walls – ensure that any air gaps between the back of the plasterboard and wall are sealed around
the builders opening or fireplace as this can affect flue pull and wall staining.
! IMPORTANT ! When fitting the slips ensure they are flush and form a flat surface around the builders opening.
14.3 - CLEARANCES TO SHELVES & COMBUSTIBLE MATERIALS
a. We do not recommend the use of a combustible shelf in this application.
b. We do not recommend the use of a non-combustible shelf in this application other than the non combustible shelf /lip mentioned
in section 13.1 and the diagram shown in 13.4.
c. Any combustible sidewall must be at least 500mm from the inside of the builders/fireplace opening.
d. With all heating appliances, soft furnishings, decorations and wall coverings may discolour or scorch if placed too close.
e. No combustible material, e.g. curtains must be closer than 500mm to the builders opening.
14. HOLE IN THE WALL INSTALLATIONS - WHEN USING MARBLE, SLATE OR STONE SLIPS
If a Wall Mounted Television is being Considered Also Make Reference to Section 16
BUILDERS OPENING FOR HOLE IN
THE WALL APPLICATION (WHEN USING MARBLE,
SLATE OR STONE SLIPS)

17
14.4 - FITTING THE FIREBOX & USING THE CABLE FIXING SYSTEM
Reference should be made to the illustrations below.
a. There is silicone sponge sealing strip already affixed to the relevant surfaces to ensure a good seal. Ensure this silicone sealing
strip stays in place during installation.
b. A cable fixing system is supplied to secure the unit into the Builders Opening. The cable fixing system will also pull the unit tight
back against the slips to make a good seal. This is very important to ensure efficient operation of the fire.
c. There are 2 cables supplied; 1 to be used each side of the unit. Working at 510mm centres in the builders opening drill the lower
holes 20mm up from the base and drill the higher holes 460mm up from the base - see drawing on below. Secure the 4 Eyebolts
supplied with the Rawlplugs to the back of the fireplace. Ensure the Eyebolts are fully screwed in.
d. There are 2 cable attachment point tabs on the top of the main casing; 1 each side at the rear. They are part of the folded lip of the
top section prize these up with a screwdriver to enable them to be used. Feed a cable downwards through the hole in the tab.
e. Taking care to not damage the slips, rest the Fire in the builders opening so that you can still gain access to the cables and
eyebolts. Feed the cables though the eyebolts on either side and then through the hole in the back of the fire near the base
f. Slide the Fire part way into the Builders Opening (leaving it sticking out approximately 50mm) ensuring the gas supply pipe and
isolation/pressure test elbow clears through the cut out in the rear of the Main Casing and does not foul on the control.
g. Lift the Fire slightly and slide it home ensuring that the sealing strips on the underside of the front of the Fire and the rear of the Fire
outer frame stay in position to make a seal against the top edge of the slip at the base of the builders opening and the front face of
the slips where they locate against the rear of the Fire outer frame. While sliding the unit into the Builders Opening pull on the
excess cable.
h. Referring to the illustrations below feed the cables through the two loose cable clamp brackets. The adjuster and lock screw can
now be fitted onto the cable and through the large hole in the cable clamp bracket. Position the brackets one either side of the fire
towards the bottom of the channel between the Main Casing and the Inner Fire Casing. By use of the adjuster and lock screw
tighten up the cable to tension the fire back into the fireplace. The fire should be secure and not liable to movement.
Surplus fixing cable MUST NOT be cut off and must be tucked back through the small hole in the cable clamp bracket to keep it
well away from any electronics.
i. If any of the silicone sealing strips are not compressed and/or if there are gaps they must be filled with a suitable sealant, fireclay or
high temperature silicone.
j. Refit the burner mounting plate assembly by first putting the Receiver through the opening then tilt the assembly and slide it into
the fire and secure with the 4 screws. Take care not to mark the liners in the fire. Place the Receiver to the left side at the front.
l. Connect the isolation/pressure test elbow to the control valve and with it fully open check the joint for gas soundness.
m. Check that all gas connections are sound. The appliance has been factory tested; however the connections may have been
disturbed in transit or storage.
!IMPORTANT NOTE ! Always reseal the pressure test point and check that it is gas tight. (This accounts for a lot of recalls.)
NOTE: Tensioning
nut wound fully back
to allow maximum
adjustment
FINISHED & ADJUSTED
Do not over tighten -
just enough to seal
BUILDERS OPENING – HOLE CENTRES
FOR CABLE FIXING SYSTEM EYEBOLTS
30mm non-combustible lip/shelf
Referred to in section 13.1

18
This Application does not require the Sealing Frames & with the Synergy Perspective Glass, the Glass Shelf.
For This Application a Riser Plate is Fitted That Raises The Fire To Enable The Door To Be Opened
Therefore The Fireplace Opening is 30mm Higher.
In this Application as a fire surround is being used we supply a Cable Fixing System as Drill Fixing may result in cracking of
the back panel, which may not show until the fire has got hot and then cooled down over a number of operations.
Nu-Flame will not accept responsibility for Cracked Back Panels due to Drill Fixing.
15.1 FIRE SURROUND APPLICATIONS
Notes: There must be no combustible materials inside the builders opening.
The builders opening can taper towards the back to a minimum of 750mm and must be 300mm deep.
15.2 - FIRE SURROUND REQUIREMENTS
a. If the Fire is to be fitted into a purpose made Fire Surround it must have a temperature rating of 150ºC. Take care with some
micro marbles and the adhesives used claiming 150ºC rating as they can be prone to blistering and can give off odour.
b. The Fire requires a non-combustible hearth of at least 12mm thick.
c. The surface of the hearth must stand at least 50mm above the floor and level with the fireplace opening.
d. The hearth must project at least 300mm in front of the fireplace opening and 150mm either side (1080mm minimum width).
e. The base of the fireplace must be flat, level and square to the face of the fireplace opening.
f. There can be no up stand around the hearth as the door of the fire has to be opened.
g. The surround must cater for a minimum flat surface around the Fireplace Opening allowing 100mm above the opening and 125mm
on each side. This is essential in order to achieve a good seal between the face of the Surround back panel and the Fire sealing
Flange.
h. The fire is fitted with Electronic Equipment, which is sensitive to dampness and high humidity so it is very important that any
rendering/building work is allowed to thoroughly dry out before Installation.
! IMPORTANT ! Dry lined walls – ensure that any air gaps between the back of the plasterboard and wall are sealed around
the builders opening or fireplace as this can affect flue pull and wall staining.
15.3 - CLEARANCES TO SHELVES & COMBUSTIBLE MATERIALS (Ref: Diagram Above)
a. A non combustible shelf can be fitted above the fire and should be positioned at least 95mm above the builders opening. We recom-
mend the depth of the shelf should be a maximum of 75mm as anything deeper will reduce convection air and the
efficiency of the fire. For deeper non-combustible shelves they must be raised a further 25mm for every extra 25mm of depth.
b. A 150mm combustible shelf can be fitted above the fire but must be positioned at least 350mm above the builders opening.
(1025mm minimum from base of fireplace opening). For deeper combustible shelves they must be raised a further 25mm for every
extra 25mm of depth.
c. Any combustible sidewall must be at least 500mm from the inside of the builders/fireplace opening, however with a combustible fire
surround it can be 150mm from the inside of the builders/fireplace opening provided it does not protrude more than 150mm and
must be increased by 25mm for every extra 25mm of depth.
d. With all heating appliances, soft furnishings, decorations and wall coverings may discolour or scorch if placed too close.
e. No combustible material, e.g. curtains must be closer than 500mm to the builders opening.
f. Any combustible wall claddings (wall paper) must be cut back to the perimeter of the shelf and slips or to a height of 875mm and
140mm either side of the Fireplace Opening.
CUTOUT SIZE FOR FIRE SURROUND
APPLICATION
15. FIRE SURROUND INSTALLATIONS - Steel & Glass Trim Options with Riser Plate
If a Wall Mounted Television is being Considered Also Make Reference to Section 16
The Echo Trim Style is Not considered suitable for a Traditional Fire Surround and will require a Bespoke Design.
Any design should allow for a 150mm minimum deep shelf if a Wall Mounted Television is being considered.
FIREPLACE
CONSTRUCTION

19
15.4 - FITTING THE FIREBOX (With Riser Plate)
Reference should be made to the illustrations below.
a. There is silicone sponge sealing strip already affixed to the relevant surfaces to ensure a good seal. Ensure this silicone sealing
strip stays in place during installation.
b. When used in a fireplace the Fire is supplied with two factory-fitted 30mm riser channels which are required to raise the fire to
allow convection and cooling air to the appliance.
c. A cable fixing system is supplied to secure the unit into the fireplace. The cable fixing system will also pull the unit tight back into
the fireplace to make a good seal. This is very important to ensure efficient operation of the fire.
d. There are 2 cables supplied; 1 to be used each side of the unit. Working at 510mm centres in the builders opening drill the lower
holes 50mm up from the base and drill the higher holes 460mm up from the base see drawing below. Secure the 4 Eyebolts
supplied with the Rawlplugs to the back of the fireplace. Ensure the Eyebolts are fully screwed in.
e. There are 2 cable attachment points on the top of the main casing; 1 each side at the rear. They are part of the folded lip of the
top section prize these up with a screwdriver to enable them to be used. Feed a cable downwards through each cable
attachment point.
f. Protect the hearth against scratching with cardboard or a dust sheet and position the Fire on the protected hearth.
g. Feed the cables though the eyebolts on either side and then through the hole in the back of the fire near the base
h. Slide the Fire part way into the fireplace (leaving it sticking out approximately 50mm) ensuring the gas supply pipe and isolation/
pressure test elbow clears through the cut out in the rear of the Fire and does not foul on the control.
i. Lift the Fire slightly and slide it home ensuring that the sealing strips on the underside of the front riser channel and the rear of
the Fire outer frame stay in position to make a seal against the base of the fireplace and the fireplace back panel. While sliding
the unit into the fireplace opening pull on the excess cable.
j. Referring to the illustrations below feed the cables through the two loose cable clamp brackets. The adjuster and lock screw can
now be fitted onto the cable and through the large hole in the cable clamp bracket. Position the brackets one either side of the
fire towards the bottom of the channel between the Main Casing and the Inner Fire Casing. By use of the adjuster and lock
screw tighten up the cable to tension the fire back into the fireplace. The fire should be secure and not liable to movement.
Surplus fixing cable MUST NOT be cut off and must be tucked back through the small hole in the cable clamp bracket to keep it
well away from any electronics.
k. If any of the silicone sealing strips are not compressed and/or if there are gaps they must be filled with a suitable sealant, fireclay
or high temperature silicone.
l. Refit the burner mounting plate assembly by first putting the Receiver through the opening then tilt the assembly and slide it into
the fire and secure with the 4 screws. Take care not to mark the liners in the fire. Place the Receiver to the left side at the front.
m. Connect the isolation/pressure test elbow to the control valve and with it fully open check the joint for gas soundness.
n. Check that all gas connections are sound. The appliance has been factory tested; however the connections may have been
disturbed in transit or storage.
! IMPORTANT NOTE ! Always reseal the pressure test point and check that it is gas tight. (This accounts for a lot of recalls.)
FIREPLACE OPENING – HOLE CENTRES
FOR CABLE FIXING SYSTEM EYEBOLTS
NOTE: Tensioning
nut wound fully back
to allow maximum
adjustment
FINISHED & ADJUSTED
Do not over tighten -
just enough to seal

20
IMPORTANT: THE STEEL TRIM OPTION WHEN WALL MOUNTED IS NOT
SUITABLE FOR A WALL MOUNTED TELEVSION.
These Instructions detail the Installation Requirements for Wall Mounted Televisions when Installed
above the Fire and should be considered with all other Installation Requirements of the Fire.
IMPORTANT: Due to the High Heat Output of the Fire The Installation Requirements of these
Instructions MUST be Adhered To For Wall Mounted Televisions.
IMPORTANT: The Fire and Trim Style will affect the height and position of the Television therefore it
is important to check what height position options are possible and acceptable.
16.1 - GENERAL
Before continuing with the Television Installation it is important to determine if there is the likelihood of the Chimney Breast
becoming hot when the Fire is in operation. Some of these checks will only provide assistance if a fire has been previously
installed. The following checks will assist but are not conclusive.
a. Typically Class 1 flues with Dry Lined Walls will normally have acceptable Wall Temperatures provided the air gap is fully sealed
around the builders opening.
b. If a gas fire was installed and the chimney breast shows any signs of over heating e.g. discoloured wall paper, then do not
consider Installing a Wall Mounted Television as the Temperatures are likely to be too high.
c. If a gas fire was installed and the Chimney Breast is finished in Wall Paper and shows no signs of temperature damage
then the Wall Temperatures are likely to be acceptable so the Installation can proceed.
d. A Wall Mounted Television Must Not be sunk into the wall as it will not be in an acceptable ventilated position and this is only
acceptable if additional fan cooling ventilation is provided. It is also likely that higher temperatures from the flue within the
Chimney Breast will occur.
e. The Wall Mounted Television must be mounted on a suitable bracket or angled bracket that meets the Television Manufacturer’s
requirements and spaces the Television at least 35mm away from the Chimney Breast.
f. After reading the Installation Requirements you should compare this with the preferred height position of the Television.
16.2 - TELEVISION GLASS HEAT SHIELD INSTALLATION REQUIREMENTS
Reference Must Also Be Made to the Installations Requirements for Each Type of Trim as Detailed on the Following Pages
Where the Installation requires the fitting of the Television Glass Heat Shield the following instructions apply.
Important - Before proceeding with the Installation of the Television Heat Shield confirm the preferred Height Position of the
Television with the Customer.
a. It is recommended that, for aesthetic reasons, due consideration is given prior to Installation for the provision of main s
electric, aerial, sound and any other Connections that may wish to be hidden behind the Television.
A Qualified Electrician/Specialist should be consulted.
b. Reference should be made to the diagram below for the position of the hole fixings which should be above the minimum
height as shown in the different Installation Requirements on the following pages.
c. Determine the height position to the base of the Television Heat Shield from the relevant Installation Diagrams on the nex t
page and draw a line for reference ensuring it is level.
d. Mark out the holes as shown in the diagram but before drilling recheck your dimensions ensuring the height of the
Television is correct and the distances will be as required.
e. Before drilling the holes check for the positions of any wires within the wall
f. Ensure the wall is sound and the fixings will be secure for the Television Heat Shield before proceeding with fitting.
16. INSTALLATION INSTRUCTIONS FOR WALL MOUNTED TELEVISIONS
ADITIONAL REQUIREMENTS
Television Heat Shield Fixing Hole Centres
Ensure the Base is at the Correct Distance