NuAge Beauty COCOON AQUA IR HYDRATION PRO User manual

COCOON AQUA IR
HYDRATION PRO
OWNER’S MANUAL
CAH.10.0818.1.U

TABLE OF CONTENTS
TABLE OF CONTENTS Page
Section 1 Introduction
1.1 Purpose of the Manual 1
1.2 Customer Service 1
1.3 Disclaimer 1
1.4 Copyright 2
Section 2 Safety
2.1 Pre-installation Technical Safety Tips 3
2.2 General and User Safety 3
2.3 Safety Precautions 4
Section 3 Shipping, Storing and Installation Conditions
3.1 Shipping, Storing and Installation Conditions 5
3.2 Oxygen Connection (optional; oxygen unit not included) 5
Section 4 Electrical Requirements
4.1 Electrical Installation Requirements 6
Section 5 Product Introduction
5.1 Cocoon Aqua IR Hydration Pro System Introduction 7
5.2 Cocoon Aqua IR Hydration Pro System Features 7
5.3 Cocoon Aqua IR Hydration Pro System Contraindications 8
Section 6 Installation
6.1 Removing Side Panels 9
6.2 Installing the Hood 9
6.3 Adjusting the Legs 13
6.4 Cocoon Aqua IR Hydration Pro Installation Instructions 14
6.5 Installing Side Panels 16
6.6 Installing the Hood Cover 17
6.7 Water Supply 17
6.8 Installing the Pedestal 19
6.9 Installation Test 20
Section 7 Operation
7.1 The Control Panel(s) 21
7.2 Preparation for Operation 21
7.3 Automatic Warm-Up Functions _____________________________ 21
7.4 Initial or Automatic “Warm-Up” Session 23
7.5 Working with the Options 23
7.6 Operations: Selecting a Program 24

TABLE OF CONTENTS
(Continued)
7.7 Adjusting Features with a Selected Pre-Program 24
7.8 Safety Shut Off: Lifting the Hood During a Session _____________ 27
7.9 Stopping Your Session 27
7.10 Turning Off Your Cocoon Aqua IR Hydration Pro System 27
Section 8 Service (Hood)
8.1 Removing the Hood Cover 28
8.2 Removing the Hood and Changing the Strut Nut 28
8.3 Heat Emitter 29
8.4 Speaker 30
8.5 Temperature Sensor 31
8.6 Opening the LCD Housing 31
8.7 Replacing Parts in the LCD Housing 32
Section 9 Service (Bottom)
9.1 Removing Side Panels 35
9.2 Drainage 35
9.3 On-off Switch 36
9.4 Aroma System 36
9.5 Vibratory Bed 37
9.6 Hood Switch 38
9.7 Supply Transformers 38
9.8 Steam Generator 39
9.9 Replacing the Heating Element 39
9.10 Replacing the Thermal Fuse 40
9.11 Replacing the Water Level Sensor 40
Section 10 Advanced Electronics and Troubleshooting
10.1 Electrical Connections 42
10.2 Other Components on the PC Board 43
10.3 Troubleshooting 44
Section 11 System Cleaning, Maintenance and Reinstallation
11.1 General Cleaning and Mandatory Use of Pre-Approved Solution 46
11.2 Cleaning the Shell 47
11.3 Cleaning the Underbed Area 47
11.4 Cleaning Contact Surfaces (Bed, Head Pillow, Interior of Shell) 48
11.5 Cleaning the Steam Generator 48
11.6 Cleaning the Aroma/Liquid Concentrate Diffusion System 49
11.7 Cleaning the System Drain 50
11.8 Annual Maintenance and Periodic Inspections 50

TABLE OF CONTENTS
(Continued)
Section 12 Specification Information
12.1 General 52
12.2 Supplied Accessories 53
APPENDICES
Owner Record A
Owner’s Registration Form B
Standard Warranty C
Cocoon Aqua IR Hydration Pro Programs F

Section 1 Introduction
Cocoon Aqua IR Hydration Pro System 1
SECTION 1: INTRODUCTION
1.1 Purpose of the Manual
This manual explains how to correctly install, operate, and get the best performance from your
Cocoon Aqua IR Hydration Pro System. It may be used as a guide, suitable for all levels of
technical expertise, in determining and servicing mechanical and electrical difficulties. This
owner’s manual is organized as a quick reference guide. Any additional updated or
supplemental information for this reference guide may be distributed to you as needed.
Please read this owner's manual carefully before installing your machine. Keep your manual
near your machine for quick reference.
1.2 Customer Service
We welcome and appreciate your comments, questions, and suggestions in order to continually
offer the highest quality products, accessories, and services to our customers. Our qualified
professional teams are ready to assist you with a prompt response to any question that you
might have.
1.3 Disclaimer
While every attempt is made to ensure the accuracy and completeness of the information in this
document, some errors may exist. NuAge Beauty, Inc. does not accept responsibility of any
kind for customer loss due to use of or reliance upon this document.
NuAge Beauty reserves the right to make changes without notice in the product described or
contained herein in order to improve design and/or performance. NuAge Beauty assumes no
responsibility or liability for the use of the product, conveys no license or title under any patent,
copyright, or trademark right to this product or processes and makes no representation or
warranty that this product is free from patent, copyright, or trademark right infringement, unless
otherwise specified. Applications that are described herein for the product are for illustrative
purposes only. NuAge Beauty makes no representation or warranty that such applications are
suitable for the specified use without further testing or modification.

Section 1 Introduction
Cocoon Aqua IR Hydration Pro System 3
1.4 Copyright
This manual is protected by copyrights. All rights are reserved. No part of this publication may
be reproduced, stored in a retrieval system, or transmitted in any form or by any means:
electronic, mechanical, photocopying, recording, or otherwise without the prior written
permission from the author and publisher. All inquiries should be addressed to distributor at the
address listed on the appendices of this manual, along with a date from a copy of the original
purchase receipt of the Cocoon Aqua IR Hydration Pro System. No attempt has been made to
designate as trademarks or service marks all words or terms in which proprietary rights might
exist. The inclusion, exclusion, or definition of a word or term is not intended to affect, or to
express a judgment on, the validity or legal status of the word or term as a trademark, service
mark, or other proprietary term.

Section 2 Safety
Cocoon Aqua IR Hydration Pro System 3
SECTION 2: SAFETY
2.1 Pre-installation Technical Safety Tips
Attention: When receiving a packed Cocoon Aqua IR Hydration Pro shipment transported in
winter conditions (transportation temperature below 32°F [0°C]), the unit must be stored at room
temperature (conditions +59 to +86°F [+15 to +30°C], relative humidity max. 95%) for twenty-
four hours to be warmed up before installation and operation. Installing the unit and starting the
unit prematurely (without prior slow warming period) may result in serious damage to the
electronics and LCD panel of the unit.
Only a qualified/certified/licensed electrician is authorized to make the electrical corrections
strictly according to all local electrical installation requirements. Any unauthorized and/or
improper electrical installation is strictly forbidden. In case of unauthorized and/or improper
installation, this unit must not be used and it will result in waive of any type manufacture’s
warranty.
The use and operation of the unit must be ceased immediately if, after installation, the unit
does not operate properly.
2.2 General and User Safety
In order to guarantee full user safety, this unit must be installed according to the
requirements of this installation manual and in compliance with all local electrical requirements
and with other applicable standards. (See the Electrical Installation Requirements in Section 4.)
In order to guarantee full user safety and reduce any type of risk or injury, this unit must at all
times be operated under the full supervision and assistance of a trained qualified assistant;
children are prohibited to use this unit without a trained, qualified assistant.
Pregnant women and/or person having a medical condition and/or using medication, and/or
having adverse medical history should not use this unit unless recommended by a physician.
In order to guarantee user safety and comfort, this unit must be technically inspected daily
and thoroughly cleaned and disinfected before every use. All unit operations, technical
inspection, and cleaning must be done by trained, qualified personnel.

Section 2 Safety
Cocoon Aqua IR Hydration Pro System 4
2.3 Safety Precautions
Check the unit’s operating voltage before operation. It must be identical with that of your
local power supply.
When using any setting of Radiant Heat with the Cocoon Aqua IR Hydration Pro System, be
sure to refrain from touching the upper portion of the inside of the cabinet. The radiant
emitters are located in this area and become very hot when the Radiant Heat feature is in
use.
Do not disassemble or modify the unit.
Prevent flammables and metallic objects from entering the unit.
Do not use the unit when there is lightning in the vicinity.
Avoid using the unit under the following conditions:
Places subject to excessive shock or vibration.
Extremely hot places.
Use carefully. May cause burns.
Do not sit on top of the cover.
Do not sit on the unit when cover is only half open or closed.
Read this manual carefully before using the Cocoon Aqua IR Hydration Pro System.
NOTE: The rating plate (serial number plate) and safety caution of the main unit are located
at the base of the machine on the lower right leg.

Section 3 Shipping, Storing, and Installation Conditions
Cocoon Aqua IR Hydration Pro System 5
SECTION 3: SHIPPING, STORING AND
INSTALLATION CONDITIONS
3.1 Shipping, Storing and Installation Conditions
This unit is designed for permanent indoor installation with the following conditions:
a. Temperature of the room: +59 to +86°F (+15 to +30°C). Relative humidity max. 85%.
b. Shipping conditions: temperature -4 to 104°F (–20 to + 40°C).
c. Storing conditions: temperature -4 to 104°F (–20 to +40°C). Relative humidity max. 95%.
Attention: When receiving a shipment transported in winter conditions (transportation
temperature below 32°F [0°C]), The unit must be stored at room temperature (conditions +59 to
+86°F [+15 to +30°C], relative humidity max. 95%), for twenty-four hours to be warmed up
before installation and operation. Installing the unit and starting up the unit prematurely (without
prior slow warming period) may result in serious damage to the electronics and LCD panel of
the unit.
The unit must be installed on an even, dry, solid floor surface and levelled.
It is best if the room has a separate ventilation system guaranteeing the sufficient fresh air
supply to the room.
3.2 Oxygen Connection (optional; oxygen unit not included)
1. To be compatible with the Cocoon Aqua IR Hydration Pro System, the plastic tube
connecting the oxygen unit to the capsule must be ¼” inside diameter, ½” outside
diameter.
2. Place oxygen unit within 3-4 feet of the head end of the Cocoon Aqua IR Hydration
Pro unit.
3. Using appropriate germicidal solution, sanitize the plastic tube fitting that connects
from the oxygen unit to the capsule and the oxygen input fitting of the Cocoon Aqua
IR Hydration Pro unit, located at the head end of the unit, beneath the headrest area.
When dry, connect the plastic tube to the input fitting on the Cocoon Aqua IR
Hydration Pro unit.
4. TURN OXYGEN UNIT POWER SWITCH OFF AFTER TESTING OR USAGE.

Section 4 Electrical Requirements
Cocoon Aqua IR Hydration Pro System 6
SECTION 4: ELECTRICAL REQUIREMENTS
4.1 Electrical Installation Requirements
NOTE: Only a qualified/certified/licensed electrician is authorized to make the electrical
connections/installation of this unit strictly according to all local electrical installation
requirements.
The unit’s power supply must be shut off prior to installation and/or any work on the unit.
The Cocoon Aqua IR Hydration Pro System should be used with AC 220, 50/60 Hz.
CAUTION: To prevent electric shocks and fire hazards, do NOT use any other power
source.
Because of the special nature of this device, an entire circuit needs to be dedicated to the
operation of the Cocoon Aqua IR Hydration Pro System. Each individual Cocoon Aqua IR
Hydration Pro System should have its own dedicated circuit breaker. The current draw
depends on the voltage and is rated at 13.41 amps for 220 volts when Radiant Heat and
Steam are running.
The unit is designed for use in current circuits where either a neutral conductor or a
stationary protective conductor with equivalent potential is available —system TN-S. It is
strictly prohibited to use the unit in alternating current circuits TT and IT.
Unit electrical specifications: 13A, 220-240V, 50/60Hz.
For electrical installation, the right hand side panel of the unit must be removed.
Place the unit on a level surface.
Make sure the cover can be opened without hitting the ceiling. Check the SPECIFICATIONS
SECTION for more details of the dimensions.
Do not install the unit near heat sources such as radiators, or in places subject to excessive
dust, mechanical vibration, shock or heat.
Do not block the air inlet of the face fan located on top of the unit (hood).
If the unit is located in a cold location, the supporting hood strut may decrease pressure in
the strut chambers, which may cause the hood to drop sharply. The operating temperature
range for the struts is from 15 to 80°C or 50 to 180°F.
The unit must be connected to the electricity system stationary according to the following:

Section 5 Product Introduction
Cocoon Aqua IR Hydration Pro System
7
SECTION 5: PRODUCT INTRODUCTION
5.1 Cocoon Aqua IR Hydration Pro System Introduction
With a mere 5- minute warm up time, the Cocoon Aqua IR Hydration Pro System will greatly
enhance your ability to gain additional customers and increase revenue. Following is a list of the
features of the innovative Cocoon Aqua IR Hydration Pro System.
5.2 Cocoon Aqua IR Hydration Pro System Features
The features of your Cocoon Aqua IR Hydration Pro are listed below. We have created preset
programs for ease-of-use and maximum efficiency; each program offers a different blend of
Cocoon Aqua IR Hydration Pro features to your clients. To maximize versatility and creativity for
salon/spa owners, a custom program is also available for you and/or your clients to create
unique combinations of the Cocoon Aqua IR Hydration Pro features (see Appendix D for details
on the preset programs.)
Radiant heat
Steam heat
Vibratory bed
Color lights
Aroma/Liquid Concentrates Product Diffusion
Audio ready
Face air
Other standard features/accessories of the Cocoon Aqua IR Hydration Pro System:
DIGITAL CONTROL PANEL
Sophisticated electronics are combined with a simple mechanical design to produce a
technologically advanced machine. All of the Cocoon Aqua IR Hydration Pro System’s
features are controllable at the touch of your fingertips. You can easily set and re-adjust
any of the settings from inside the unit via the control panel. The controls are effortlessly
monitored by means of a convenient LCD display.
ERGONOMICALLY-DESIGNED CUSTOM CONTOUR BED
The vibratory bed is contoured to the most comfortable fit for your body. No pressure
points exist and cushioned support produces the feeling of relaxed flotation and air
suspension.

Section 5 Product Introduction
Cocoon Aqua IR Hydration Pro System
8
5.3 Cocoon Aqua IR Hydration Pro System Contraindications
Knowledge of your client’s contraindications requires a thorough client analysis. Being unaware
of their medical history may cause problems.
Heart/respiratory problems
High blood pressure
Kidney disorders
Nervous conditions (e.g. epilepsy)
Pregnancy
Open lesions
Pustules or cysts
Shellfish allergies
The above conditions do not necessarily mean the client cannot receive the Cocoon Aqua IR
Hydration Pro System sessions; however, it is recommended that they receive medical
endorsement prior to seeking sessions.
1. DIGITAL CONTROL PANEL

Section 6 Installation
Cocoon Aqua IR Hydration Pro System 9
SECTION 6: INSTALLATION
Installation Steps (see the following detailed instructions per step):
6.1 Remove Side Panels
6.2 Install the Hood
6.3 Adjust the Legs
6.4 Connect Electrical Supply (to be done by qualified/certified/licensed electrician only)
6.5 Reattach Side Panels
6.6 Install Hood Cover
NOTE: For reference, the use of “left” and “right” when referring to the machine will be done
as if one is in the unit.
6.1 Removing Side Panels
Before any repair and/or inspection of the unit, the electrical supply must be shut off.
Before removing the side panel of the unit, shut off the electrical supply to the unit.
Tools/Supplies required: Phillips Head screwdriver, flat head screwdriver, 2 people
Removal (remove the right side panel first):
a. Use a small flat head screwdriver to gently remove the white plastic caps over
the 10 screws. There are 3 on each end and 2 on each side.
b. Use the Phillips Head screwdriver to remove the 10 screws.
c. While another person slightly lifts the front of the machine, carefully remove the
right side panel by gently pulling down and outward on the right panel.
d) Remove the left panel in the same manner.
6.2 Installing the Hood
Tools/Supplies required: 13mm wrench, 10mm wrench, 8mm wrench, 5 wire ties, Wire snips

Section 6 Installation
Cocoon Aqua IR Hydration Pro System 10
1) Ensure the three 13mm nuts are sufficiently loose to allow the hinge plate to slide
underneath. See Picture 1 and 2.

Section 6 Installation
Cocoon Aqua IR Hydration Pro System 11
2) Position the hood so the three grooves in the hinge plate shown in Picture 2 are
aligned with the three 13mm screws/nuts. Slide the hood forward so the hinge
plate slides under the three 13mm nuts and the two 10mm screws are also in their
groove (See Picture 3).

Section 6 Installation
Cocoon Aqua IR Hydration Pro System 12
3) Ensure the hood is pushed as far forward as possible (so the screws bottom out in
their grooves). Tighten the three 13mm nuts and install and tighten the two 10mm
nuts.
4) Reconnect the wires shown in Picture 4.

Section 6 Installation
Cocoon Aqua IR Hydration Pro System 13
5.) Reconnect the wires shown in Picture 5.
6) The wires that were reconnected in Steps 4 and 5 have to be attached to the
aluminum frame via wire ties. Notice 5 black marks on the aluminum frame –
these marks indicate the position where wire ties need to be installed to attach the
wires to the aluminum frame. Snip the excess plastic off the wire tie after
tightening to the aluminum frame.
6.3 Adjusting the Legs
This unit must be installed on an even, dry surface and levelled
by adjusting the unit legs.
Loosen nut 2.
Regulate height by adjusting nut 3 (nut 1 must be held while
adjusting).
If the position is correct, tighten nut 2.
If unable to hold nut 1 with a wrench, use a wedge (example
screwdriver).

Section 6 Installation
Cocoon Aqua IR Hydration Pro System 14
6.4 Cocoon Aqua IR Hydration Pro Installation Instructions
1. Install hood as indicated in the hood installation instructions.
2. Locate the group of wires pictured below under the unit.
3. Plug the 220V 15 amp (NEMA 6-15) connector into the receptacle (Not supplied)
that was installed by an electrician in the customer’s wall (or) buck booster.
4. Route the small white wire up the wall into the double outlet box (Not supplied) that
was installed by the customer’s electrician.
5. Connect the two wires to the J3 contact located on the back of the supplied T Max
3A timer.

Section 6 Installation
Cocoon Aqua IR Hydration Pro System 15

Section 6 Installation
Cocoon Aqua IR Hydration Pro System 16
6.5 Installing Side Panels
2 Tools/Supplies required: Phillips Head screwdriver, flat head screwdriver, 2 people
 Installation (install the left side panel first):
a. Start by positioning the bottom of the left side panel slightly under the
machine.
b. Position the top of the panel as close to the final position as possible.
c. While another person slightly lifts the machine, push down gently along the
top of the panel in order for the lip of the side panel to go behind the lip of
the bed base. See photo below.
d. At the head of the unit, be sure that the lip of the side panel fits in between
the lip of the bed base and the metal rectangular guide. See photo below.