OCCO S User manual

Contents
OCCO Robot Operator’s Manual...................................................................................................... 2
Quick Start Guide ......................................................................................................................... 4
Transportation ............................................................................................................................. 5
OCCO Model S (Stationary)...................................................................................................... 5
OCCO Model C/IC (Compact) ................................................................................................... 6
Un-packing and Packing visual guide ....................................................................................... 8
Storage and Operating Environment ..................................................................................... 15
Operation................................................................................................................................... 16
Event Activation checklist ...................................................................................................... 16
Choosing location for OCCO................................................................................................... 17
Setting up OCCO in a dark environment................................................................................ 20
Starting up OCCO ................................................................................................................... 21
Stopping OCCO....................................................................................................................... 22
Connecting to the Internet .................................................................................................... 22
Working with OCCO’s user interface ......................................................................................... 23
Media distribution models..................................................................................................... 23
Managing the watermarks and brand logos.......................................................................... 26
Managing the texts in the e-mails ......................................................................................... 28
Managing Light and DSLR Camera settings............................................................................ 28
Head Actuation Range ........................................................................................................... 31
Person Tracking Distance Cutoff............................................................................................ 32
Hot Folders............................................................................................................................. 33
QR-Based robot activation (As of 2019 Models IC/S) ............................................................ 36
Managing storage space ........................................................................................................ 38
Wireless remote control of actuation and picture-taking (2019 Model IC only)................... 38
Displaying or Disabling QR-code-based access to OCCO album ............................................ 40
Live Green Screen / Dynamically Animated Chroma Keying ................................................. 40
Managing Card Activation Modality ...................................................................................... 43
Managing Windows 10 automatic Updates........................................................................... 45
Troubleshooting......................................................................................................................... 47
Disabling Face Detection Requirement (Model C only, does not apply to Model IC) ........... 48
Printing....................................................................................................................................... 49
Using a kiosk terminal as a print station................................................................................ 49

Using OCCO’s own PC as a print station ................................................................................ 51
Working with printing templates........................................................................................... 52
Care and maintenance............................................................................................................... 54
Replacing Side Panels on Model IC ........................................................................................ 55
Removing and attaching the lid (2019 Model IC only)........................................................... 55
Accessing DSLR (2019 Model IC) ............................................................................................ 60
Removing and reinstalling neck hole cover ........................................................................... 61
Updating OCCO’s software .................................................................................................... 62
OCCO Robot Operator’s Manual

Congratulations on getting OCCO –world’s first and only interactive photography
robot. This informal manual is intended to help you make most of the device
throughout its lifecycle.
Please read this manual before unpacking OCCO. Failure to follow specific steps
for the setup may result in damage to the machine and voided warranty.
If you have questions or suggestions to improve this document –please contact
[e-mail]

Quick Start Guide
We understand that you want to get your OCCO up and running right away. While it is
highly advisable (and necessary!) to read the detailed manual of the functions and the
user interface before commercial deployments, this quick guide will help you see the
result of OCCO’s work right away after unpacking it.
1. Safely unwrap, unpack and stand up OCCO. Make sure to read and follow the
instructions to do it right, otherwise, you can damage the robot and potentially
injure yourself and others.
2. Plug in the power cable into AC outlet (120/220v 50/60HZ). Wait until OCCO
software starts up. It takes a couple a minutes after plug in. You should see eyes
on the digital face and live view on the TV screen.
3. In a well illuminated environment –stand in front of the robot and let it take a
photo of yourself. Great! The picturing taking works, but photos can’t be pushed
to an album in your OCCO Cloud Service until you connect OCCO’s PC to a WiFi
network.
4. To connect OCCO’s PC to a WiFi network – use the wireless keyboard that came
with your robot (see inside the back pouch of the protective clothing. TV remote
control is also there. You can use it to control the sound volume, but keep TV
turned on when shutting down OCCO so you do not have to turn it on separately
later on).
a. Turn on the wireless keyboard (ON/OFF switch in the back)
b. Using the touchpad, move the mouse such that it is on top of the live view
on the screen and double tap the touch pad to minimize the live view that
covers the windows desktop (you can also press Ctrl+M to achieve the
same goal).
c. Go to “Networks” settings of the Windows PC (bottom right corner of the
windows desktop), and connect the PC to your home or office WiFi
network. Note! Reliable connectivity is important for the end-user
experience. If OCCO cannot connect to the Internet, your users will not be
able to use the OCCO Online album to download, share and print their
photos.
d. Double tap the live view screen to bring OCCO to the foreground again.
5. Get the light perfect. It only takes a few minutes, but make sure your Camera and
Flash settings are set properly to allow OCCO capture well-exposed, great-looking
pictures! Read more on how to set up light here. Additional information on
setting up flash lighting on a location can be found here.

Transportation
Damage during transportation is the most common way to destroy your investment. Please carefully
follow the packing and unpacking procedure outlined in this document, and train your personnel to
avoid costly mistakes.
OCCO Model S (Stationary)
The OCCO model S is designed primarily for venues where it will stay on more or less permanent basis.
As such, it is a large device, and improper transportation can result in physical damage to the robot.
Some key things to remember when transporting or handling OCCO
1. Never allow OCCO’s weight to fall on the plastic head, the flash unit or the TV. The only safe way
to store OCCO is either in the standing position, or in horizontal position after its properly
packed inside the supplied transportation box.
2. Do not lift OCCO by the head, TV or flash unit. Instead, use the wooden surfaces that protrude.
Moving OCCO Model S from room to room at the same location
Due to its single piece construction –OCCO Model S is very quick to re-setup at the same venue. In most
cases, it will be as simple as unplugging it, and plugging it back in at a different outlet.
If moving OCCO across the same venue is happening often –a small hand truck or a dolly will make
transportation, even across 100s of feet an easy one-person job (as long as there are not stairs to climb).
Transporting OCCO Model S using the Transportation Box
The transportation box is designed to minimize the chance of damaging OCCO if proper steps for
packaging OCCO inside are followed. Some notes:
1. Use the supplied belt to secure OCCO in place. The belt has to go over the shoulders of OCCO
from the front side and also touch the “neck” from the side.
2. The belt should NOT go over the TV, or exert any pressure on the flash unit.
3. Never place the transportation box upside down (where screen would be facing down). The belt
that secures OCCO against the back is to prevent OCCO from falling out of the box while in
standing position –it is not designed to hold the weight of the entire device.
4. When placing the transportation box in a car or truck
a. Lift and place the front side of the box onto the car’s backside as far as you can (you’d
need a hatchback, or an SUV with collapsible seats)
b. While holding the box so it does not slide back and falls down –reach to the back of the
box, lift it and push it all the way in. This can be done by a one person, but having a
helper to hold the box from sliding –helps.
5. To take the transportation box out of the back side of the car –the instructions are reverse:
a. Pull out the box enough so the bottom side of the box is resting on the ground
b. While holding the box so it does not slide down, reach the handle on the front of the
box, securely grab it, and pull the box out entirely.
6. Do not allow the wheels of the transportation box jump down between surfaces taller than ½ in
(e.g. from sidewalk to street, or down the stairs)

OCCO Model C/IC (Compact)
Models C and IC are designed specifically for the mobile operator. They come with a transportation case
that fits on the back seat a compact car, or an SUV. The pedestal of Models C/IC come off to pack into a
smaller case.
If your OCCO was shipped to you via a carrier, it may have additional bubble wrap and foam to ensure
safe transit. You do not need those to transport OCCO yourself between events. For as long as you
follow below steps, additional foam and bubble wrapping is advised only when shipping or flying your
robot. In such case, it’s a good idea to put the entire case inside a tick cardboard box to prevent the case
from damage by 3rd parties.
The key things to keep in mind when setting up and dis-assembling the Model C/IC is that It takes only a
couple of minutes to set up and pack the machine, but the steps have to be followed in the exact order
described here.
VERY IMPORTANT. When setting up Model C/IC - NEVER try rising the machine’s leg before a Security
Bolt that attaches the leg to the pedestal is tightened. Failure to do so will result in the entire machine
lifting off of the pedestal and since the body of the machine it is not supported by anything –you will
end up with an entire weight of OCCO (~20kg) in the palm of your hand. You will not be able to hold it,
the machine will fall - at best break, voiding the warranty, and at worst also cause injuries to you or
bystanders.
Un-packing steps of Model C/IC:
For visual guide on packing and unpacking OCCO –see the next section.
1. Open the case and undo the belts that hold the pedestal and the robot.
2. Remove the pedestal and set it in convenient location. Remove the security bolt from the
pedestal, and lay it down nearby –you will need it shortly.
3. Lift OCCO by the handles, which can be accessed through slits in the protective clothing near the
top of the “shoulders”. Align the Robot’s leg hole with the pedestal pin and slide it in. Pay
attention to forward and back direction. If necessary, rotate robot in place to align the hole in
the robot’s leg with a tapped hole on the pedestal’s pin.
4. IMPORTANT STEP –Immediately tighten the security bolt.
5. Remove the protective clothing from OCCO.
6. To raise the robot, holding the riser grip near the top of the robot’s leg, slightly loosen the riser
knob, which will let you and lift the body of OCCO to a desired height. While holding the robot at
desired height, tighten the riser stop knob to prevent the leg from sliding down. Knob as to be
tight, there is no need to over-tighten. Immediately insert the security pin into the closest
section exposed underneath the grip handle. This prevents an accidental fall of the machine
from a great height, in case you did not tighten the riser stop sufficiently.
7. Turn OCCO’s head such that it is looking forward straight. This will be the “zero” position of the
head when robot starts.
8. Plug in the machine. OCCO’s application will start automatically.

Packing steps of Model C
1. Using wireless remote controller, double tap on the live view to exit the full screen mode.
2. Close the OCCO Robot Controller application
3. From your windows desktop, click “Shutdown the machine” icon and wait until the system fully
shuts down
4. Unplug the robot from power source
5. Open the transportation case, take out the belts such that they are not in the way when you lay
down the machine
6. While holding the riser grip, remove the security pin to allow the leg to collapse
7. Slightly loosen the riser stop with one hand, while firmly holding the riser handle with another,
be ready to hold the weight of the machine.
8. Gently lower the machine to its minimum height.
9. Tighten the Riser Stop (to prevent the leg from extending when you lift the machine off of the
pedestal later)
10. Tilt the head all the way back and slide the protective clothing over the machine. IMPORTANT –
make sure the head is tilted all the way back before placing the protective clothing.
11. Tighten the Velcro belts on the protective clothing such that it is snug but not overly tight. This
will ensure that OCCO’s head in the tilted back position during transport.
12. Remove the Security Bolt that attaches the leg to the pedestal
13. Lift OCCO by the handles and lay it down into the case such that the head is as far as possible
from the top of the case. We do not want the head to be hitting the case. If necessary, after
laying down the body OCCO into the case, slightly lift it up by the clothing and slide it down as
much as you can. Its OK if the leg hits the bottom of the case.
14. If provided with your kit - lay the 12mm protective foam sheet on top of the bottom side of the
machine. It will protect the body from any damage that may be caused by the pedestal that will
soon be placed on top
15. Re-attach the security bolt to the pedestal’s pin – this will ensure you do not loose it (and it’s a
critical part!)
16. Lay the pedestal with pin pointing UP on top of the foam (back side of OCCO’s body)
17. Tighten the belts such that the entire system is secure from moving up, down and sideways
18. Close the case and click the latches.
Pick up the case by the handle at the top and move it using its wheels. Do not lay the box upside
down, and preferably, do not lay the case on its side. To store OCCO long term –stand up the box to
be in vertical position. This will prevent unnecessary long term pressure on the screen.

WARNING
DO NOT UNPACK OCCO BEFORE READING THIS
INSTRUCTION CAREFULLY. YOU CAN EASILY DAMAGE THE
MACHINE
Un-packing and Packing visual guide
1
Open the case and un-
tighten the security
belts.
Figure 1 OCCO in a Case with belts un-done

2
Remove the pedestal
and set it in convenient
location. Remove the
security bolt from the
pedestal, and lay it
down nearby –you will
need it shortly
Figure 2 Pedestal with security bolt
3
Lift OCCO by the handles
(through openings in the
sides of the protective
clothing).
Without removing the
clothing - align the leg
tube with the pedestal
pin and slide the tube in
all the way until tube
covers the pin fully.
Caution! Do not just rest
the leg of the robot on
the surface of the
pedestal. The sharp
edges of the tube may
damage the soft vinyl
material of the pedestal.
4
IMPORTANT –
Immediately insert and
tighten the security bolt.
You may have to first
align the hole on the pin
with the hole in the leg
to let the bolt through.
Failure to insert the
security bolt at this
stage will likely result in
damage to the machine

if you try raising the
body.
5
Undo Velcro belts and
gently remove the
protective clothing from
OCCO
6
Holding the riser grip,
slightly loosen the riser
fixator knob, and lift the
body of OCCO to a
desired height, then
tighten the riser stop
handle. Immediately
insert the security pin
into the closest section
exposed underneath the
grip handle. This
prevents an accidental
fall of the machine from
a great height, in case
you did not tighten the
riser stop sufficiently
Figure 3 OCCO Model C/IC raised
7
With both hands, gently
turn OCCO’s head such
that it is looking
forward. Once OCCO
application starts, it will
assume that position as
a “zero” point.
8
Point the flash unit
towards back or aim at
the umbrella reflector
Figure 4 Umbrella reflector attached to the back of OCCO
8
Plug in the machine.
OCCO Robot Controller
application will start
automatically and start
photographing

Packing OCCO
1. Using wireless remote controller, double tap on the live view to exit the full screen mode.
2. Close the OCCO Robot Controller application.
3. From your windows desktop, click “Shutdown the machine” icon and wait until the system
fully shuts down.
4. Unplug the robot from power source
5. Open the transportation case, take
out the security belts such that they
are not in the way when you lay down
the machine.
6. While holding the riser grip, remove the security
pin to allow the leg to collapse
7. Slightly loosen the Riser Fixator Knob with one
hand, while firmly holding the riser handle with
another, be ready to hold the weight of the
machine. Gently lower the machine to its minimum
height.
8. Tighten the Riser Fixator Knob to prevent the leg from extending when you lift the machine
off of the pedestal.
Figure 5 Transport case ready to load

9. Tilt the head all the way back and place the protective clothing on top of the machine.
IMPORTANT –make sure the head is tilted all the way back and camera looks straight ahead
before placing the protective clothing
10. Tilt the head all the way back and place the protective clothing on top of the machine.
IMPORTANT –make sure the head is still tilted all the way back while clothing is being put on.
This will protect the head from hitting the transportation case and getting damaged.
11. Tighten the Velcro belts on the protective
clothing such that it is snug. Do not
overtighten. This will ensure that OCCO’s
head stays in a safe tilted back position
during transport and is protected from
weight, pressure or impact –related
damage.
12. Remove the Security Bolt that attaches the leg to the pedestal and lay it down nearby.
13. Lift OCCO by the handles and lay it FACE DOWN into the case such that the head is as far as
possible from the top of the case. We do not want the head to be hitting the case. If
necessary, after laying down the OCCO’s body into the case, slightly lift it up by the clothing
and slide it down as much as you can. Its OK if the leg hits the bottom of the case. AGAIN, the
OCCO’s head has to be looking DOWN and the entire weight of the robot resting on the
screen.
Figure 6 Protective clothing properly secured (view from
the back)

14. If supplied, lay the 12mm protective
foam sheet on top of the bottom side of
the machine. It will protect the body
from any damage that may be caused by
the pedestal that will soon be placed on
top.
15. Re-attach the security bolt to the pedestal’s pin – this will ensure you do not lose it (and it’s a
critical part!)

16. Lay the pedestal with pin pointing UP on top of the
foam (back side of OCCO’s body), flush with the
bottom part of the case.
17. Tighten the belts such that the entire
system is secure from moving up, down
and sideways. DO NOT OVER-TIGHTEN
THE HEAD BELT
18. Close the case and click the latches
19. Pick up the case by the handle at the top and move it using its wheels. Do not lay the box
upside down, and preferably, do not lay the case on its side. This will ensure least amount of
stress and wear on the plastic part, esp during long distance transportation.
If transporting via airplane, it is likely that TSA (or an equivalent agency in your country) will
open the box to inspect the contents. We recommend putting a note there to the effect:
”There is a fragile Photo Booth inside – please pack back according to those instructions”

Storage and Operating Environment
OCCO robot is an indoor only device. It cannot be used outside and be subject to weather elements,
extreme temperatures or direct sunlight.
Warning! NEVER plug in OCCO while the protective clothing is not fully removed. Failure to do so may
result in permanent damage to the device and fire hazard due to overheating.
Warning! Leaving OCCO outside, exposed to elements, will immediately void the warranty and can
result serious malfunction and electrical shock.

Operation
Event Activation checklist
You likely have your own favorite checklist for preparing for a live event. If you do not –consider
creating one! Live events can be stressful, and it is important to have a check list to help avoid common
pitfalls. Here is an example of what our pros use during OCCO activations
Before the activation
Communicate with client and design a watermark for the live screen, digital files, and prints.
Determine exact time and place to load / unload. Ask for a contact person on location. Plan on
arriving at least 1.5 hours before the event start, 2 hours if printing is involved, and
communicate that with the host so there is access to the venue.
Set up a new event from photo.occo.io, set the watermarks, album logos, album expiry time
Inquire about the connectivity. Always consider having a backup connectivity option such as a
cellular dongle.
Test the album access, watermarks on the screen and on the photos being uploaded
If printer is involved, make sure to test print a page or two. Remember, depending on printer
type and settings, the watermark may not look exactly the same as on the digital images. E.g.
you may see clipping on the sides.
If green screen is involved –it’s critical to confirm the location and the plans for lighting ahead
of time to make sure that the light is not going to change during the event.
Items to take with you to then event
The robot
TV and PC Remotes (check the batteries)
Cell phone (to test album access / contact the host)
Flash reflector screen, umbrella or a poster stand designed to bounce light off of
Power extension cord.
Gaffer’s tape (black and white) to mask extension cord
Wallet (method of payment, ID) –which are often needed at the venues
Optional: Camera for taking photos of people for marketing/documentation purposes
During the activation
OCCO is best set up backed against a wall or a corner, not far from a power source. It is often
the case that a better engagement is seen when robot is set up somewhat away from the most
central location: people engage more readily, since there is less people watching. More on
choosing a location for OCCO is described here.
Find a spot where DSLR camera is going to have easy time focusing on subjects. E.g. if there are
bright sources of light behind the subjects –this may result in auto focus failures. Extremely low
levels of light may also cause issues. In this case, if it is not possible to change location of the
robot –consider disabling face requirement.

Connect OCCO to WiFi or cellular network
Make sure to take a few test shots. Adjust the flash power and/or ISO settings to achieve good
illumination at three different distances: 1m, 2m and 3m
Test photo retrieval from the phone
If printing is involved –test printing
If you are setting up a kiosk for accessing media –make sure to connect that PC to the internet.
Of your Kiosk station is a Windows 10 PC –it can double as a print host (you can connect printer
to it and set it up as a print station, as described under printing.
You may choose to monitor OCCO’s work and curate out bad or inappropriate images. Between
15-30% of photos in the event album typically need to be curated out. Either delete or hide
those photos from your event administrative console at http://photo.occo.io
After activation
Disconnect Album from your robot, so that the next time you turn it on –it will not accidentally
upload unrelated photos to someone’s album. This is done from your event admin console:
http://photo.occo.io
Choosing location for OCCO
OCCO uses a Canon SL1/SL2 DSLRs and is capable of generating great quality images. However, even the
best equipment has optimal working environment. The location position for OCCO is backed against a
wall or a corner with its flash pointed back and upward towards a neutral-colored background. This
setup creates a diffuse light source called “bounced light”. It illuminates subjects evenly, while leaving
enough smooth shadows to preserve the perception of “depth” on photographs.
Never point the flash forward, towards people. Doing so will invariably result in harsh shadows,
occlusion of the flash by OCCO’s head, over-exposed close up images, and under-exposed images of
subjects farther away.
If natural environment does not allow bouncing the flash off of existing structures (e.g. no close by walls,
or walls are not neutral color) –you have a few options
1. Add a poster stand that has a large neutral bounce area. The poster can also serve as an
advertisement of OCCO, and a quick explanation of what OCCO does and how photos can be
accessed.

2. Use an umbrella flash reflector. You can insert a standard umbrella-style studio light reflector
into the back panel of OCCO (an opening near the flash unit). Make sure the flash is pointing
upwards and illuminates the umbrella evenly

3. Disable the flash and shoot on Auto. See details on how to set OCCO to use Auto ISO.
The power output of the flash is important. Every time OCCO is set up at a new location –it is imperative
to take a few test pictures, adjusting the position and power output of the flash such that photographs
within 1-2.5 meters (which is where over 90% of all photos will be) are properly exposed.
Warning. To prolong life of the flash unit –avoid setting the power to the maximum. OCCO can shoot
photos in quick succession, and this rapid charge/discharge can dramatically reduce the life of the flash
unit, or burn it outright. If flash power is insufficient to provide good expose, increase ISO slightly (see
instruction on setting ISO in Tv mode)

Figure 7 Correct Exposure
Figure 8 Underexposed
Figure 9 Overexposed
If flash is being bounced off of existing structures in the environment –the color of the structure has to
be close to neutral (shares of gray or white) and diffuse (e.g. plaster, paper, flat paint). It should not be
very reflective (mirrors, shiny marble, etc) or have large areas with distinct colors such as red or green. It
will distort the color on the resulting images.
If OCCO is set up in the middle of an open area, power cables have to be tucked away or taped up so
people do not trip on it.
Setting up OCCO in a dark environment
OCCO a sensor-driven. Sensors require some amount of light to detect people and compose a shot (like
any human photographer would). If its too dark –sensors may not work at their full capacity. Apart from
sensors, the end user experience of interacting with the screen will not be great, as the live image will
appear dark and noisy. As a general rule of thumb –if there is not enough ambient light in the
environment to read a newspaper –consider adding some sort of additional light source. If you are
already using some kind of a flash reflector poster behind the robot –a very good and attractive –
looking setup could be attaching some flexible LED reading lights to the top of the poster, and aiming
the light at the poster. The reflection from a poster is often enough to illuminate the scene sufficiently,
even in complete darkness. As an added bonus –the lighted poster, and the whole setup look very
attractive in a dark environment.