Olimpia splendid SHERPA SHW 200 Instruction Manual

SANITARY WATER HEAT PUMP WITH WATER TANK
USER-INSTALLER MANUAL
SHERPA
SHW 200
SHW 300S
This manual has been created for informative purpose. The company declines any responsibility for the results of any projecting or any installation based on the explanations and/or on
the technical specifications provided in this manual. It is besides forbidden the reproduction under any form of the texts and of the figures contained in this manual.

SHERPA SHW Sanitary water heat pump
1
08
12-2016
A.Bonfante
Inclusion of the specifications of anti-legionella cycle and the conformity.
07
04-2016
A.B.
P.F.
Adding the data for the climate conditions with heat source outside air
06
09-2015
D.P.
G.M.
Chapters / Paragraphs that were modified: 4.1 - 8.4 - 9.5 - 9.6 - 9.6.4 - 11.4.1 - 11.4.6 - 11.5
-16 - 17
Chapters / Paragraphs that were added: 11.4.8
05
11-2014
D.P.
G.M.
Chapters / Paragraphs that were modified: 9.4 –11.4.6 –16
Chapters / Paragraphs that were added: 17
04
05-2014
D.P.
G.M.
/
03
03-2014
D.P.
G.M.
/
02
02-2014
D.P.
G.M.
/
01
01-2014
Andrea M.
D.P.
G.M.
/
00
11-2013
D.P.
G.M.
/
Rev
Date
Edited by
Approved by
Notes
Catalogo / Catalogue / Katalog / Catalogue
260409A / MUI14110D6120-08
Serie / Series / Serie / Serie / Série
SHERPA SHW - SANITARY WATER HEAT PUMP
Possible wasted electrical or electronic devices/products should not be located together with normal domestic waste, but disposed according to the
current WEEE law in compliance with the European Directive 2012/19/UE. Please inform yourself at your local Administration or at your reseller in case
the product will be replaced with a similar one.

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INDEX
1AIM AND CONTENTS OF THIS MANUAL ............................................................................................................ 4
1.1 HOW TO KEEP THIS MANUAL.................................................................................................................................4
1.2 GRAPHIC SYMBOLS USED IN THE MANUAL ...........................................................................................................4
2SAFETY LAWS .................................................................................................................................................. 4
3PERMITTED USE............................................................................................................................................... 4
4GENERAL SAFETY GUIDELINES.......................................................................................................................... 5
4.1 WORKERS’ HEALTH AND SAFETY ...........................................................................................................................5
4.2 PERSONAL SAFETY EQUIPMENTS ..........................................................................................................................5
4.3 SAFETY SYMBOLS...................................................................................................................................................5
4.4 REFRIGERANT SAFETY DATA SHEET .......................................................................................................................6
5GENERAL CHARACTERISTICS............................................................................................................................. 7
5.1 FLEXIBILITY AND BENEFITS OF HEAT PUMP INSTALLATION...................................................................................7
5.2 COMPACT DESIGN .................................................................................................................................................7
5.3 AVAILABLE MODELS...............................................................................................................................................8
5.4 AVAILABLE OPTIONALS..........................................................................................................................................8
6TECHNICAL FEATURES...................................................................................................................................... 8
7ITEMS INSIDE PRODUCT BOX ........................................................................................................................... 8
8OVERVIEW OF THE UNIT .................................................................................................................................. 9
8.1 PARTS AND DESCRIPTIONS ....................................................................................................................................9
8.2 DIMENSIONS..........................................................................................................................................................9
8.3 HOLES FOR CABLES ..............................................................................................................................................11
8.4 HOW TO REPLACE THE MAGNESIUM STICK.........................................................................................................11
8.5 REGULATION THERMOSTAT OF THE ELECTRIC HEATER.......................................................................................11
8.6 SCHEMATIC OVERVIEW OF THE WATER AND GAS CIRCUIT .................................................................................12
8.7 SCHEMATIC OVERVIEW OF THE GAS CIRCUIT......................................................................................................12
9INSTALLATION................................................................................................................................................12
9.1 GENERALITY.........................................................................................................................................................12
9.2 SAFETY INSTRUCTIONS ........................................................................................................................................13
9.2.1 Warning........................................................................................................................................................13
9.2.2 Caution .........................................................................................................................................................13
9.3 TRANSPORTATION...............................................................................................................................................13
9.3.1 Transport using a forklift ..............................................................................................................................13
9.3.2 Manual transport .........................................................................................................................................14
9.4 REQUIRED SERVICE SPACE...................................................................................................................................14
9.5 INSTALLATION OVERVIEW...................................................................................................................................15
9.6 HYDRAULIC CONNECTIONS .................................................................................................................................16
9.6.1 Water connections........................................................................................................................................16
9.6.2 Water loading...............................................................................................................................................16
9.6.3 Water emptying............................................................................................................................................17
9.6.4 Installation of an external re-circulation pump and flow switch..................................................................17
9.7 ELECTRICAL CONNECTIONS .................................................................................................................................18
10 START UP .......................................................................................................................................................19
11 OPERATION THE UNIT.....................................................................................................................................20

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11.1 USER INTERFACE..................................................................................................................................................20
11.2 OPERATIONS........................................................................................................................................................20
11.3 LCD ICONS..............................................................................................................................................................22
11.4 MAIN LOGICS .......................................................................................................................................................23
11.4.1 Water temperature difference for compressor starting...............................................................................23
11.4.2 External pump ..............................................................................................................................................23
11.4.3 Flow switch ...................................................................................................................................................23
11.4.4 Thermal protections .....................................................................................................................................23
11.4.5 Disinfection weekly cycle ..............................................................................................................................23
11.4.6 Electrical heater............................................................................................................................................24
11.4.7 ON/OFF contact............................................................................................................................................25
11.4.8 Contact for photovoltaic plant integration...................................................................................................25
11.5 PARAMETER CHECKING AND ADJUSTMENT ........................................................................................................26
11.6 MALFUNCTIONING OF THE UNIT AND ERROR CODES .........................................................................................27
12 MAINTENANCE AND PERIODICAL CONTROLS...................................................................................................28
12.1 ENVIRONMENTAL PROTECTION ..........................................................................................................................29
13 TROUBLESHOOTING .......................................................................................................................................29
14 WHEN THE UNIT GOES OUT OF SERVICE ..........................................................................................................29
15 DISPOSAL REQUIREMENTS..............................................................................................................................29
16 TECHNICAL CHARACTERISTICS.........................................................................................................................30
17 WORKING LIMITS OF HEAT PUMP ...................................................................................................................31
18 WIRING DIAGRAM..........................................................................................................................................32
18.1 STANDARD CONNECTION....................................................................................................................................32
18.2 CONNECTION OF AN AUXILIARY HEAT SOURCE...................................................................................................33
18.3 CONNECTION OF AN AUXILIARY HEAT SOURCE BY MEANS OF AN EXTERNAL SWITCH .......................................34
19 FICHE ACCORDING TO REGULATION (EU) NO 812/2013 ...................................................................................35
20 TECHNICAL PARAMETERS ACCORDING TO REGULATION (EU) NO 814/2013 .....................................................35

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The SHERPA SHW manual contains all the necessary information for the better use of the equipment under safety conditions for
the operator.
1AIM AND CONTENTS OF THIS MANUAL
This manual provides basic information as for the installation, the operation and the maintenance of SHERPA SHW units. It is
addressed to machine operators and it enables them to use the equipment efficiently, even if they do not have any previous
specific knowledge of it.
This manual describes the characteristics of the equipment at the time it is being put on the market; therefore, it may not capture
later technological improvements introduced by the company as part of its constant endeavour to enhance the performance,
ergonomics, safety and functionality of its products.
The company, therefore, is not constrained to update the manuals for previous versions of machines.
It’s recommended that the user must follow the instructions contained in this booklet, especially those concerning the safety and
routine maintenance.
1.1 HOW TO KEEP THIS MANUAL
The manual has to be always kept with the unit it refers to. It has to be stored in a safe place, away from the dust and moisture. It
has to be accessible to all users who shall consult it any time they are in doubt on how to operate the equipment.
The company reserves the right to modify its products and related manuals without necessarily updating previous versions of the
reference material. It assumes no responsibility for any inaccuracies in the manual, if due to printing or transcription.
The customer shall store any updated copy of the manual or parts of it delivered by the manufacturer as an attachment to this
manual.
The company is available to give any detailed information about this manual and to give information regarding the use and the
maintenance of its own units.
1.2 GRAPHIC SYMBOLS USED IN THE MANUAL
Indicates operations that can be dangerous for people and/or disrupt the correct operation of the equipment.
Indicates prohibited operations.
Indicates important information that the operator has to follow in order to guarantee the correct operation of the
equipment in complete safety. It indicates also general notes.
2SAFETY LAWS
SHERPA SHW units have been designed in compliance with the following Directives and Harmonised Norms:
Community Directives: 2006/95/CE, 2004/108/CE, 2011/65/UE, 2012/19/UE;
Norms: EN 60335-2-21/A2, EN 60335-2-40/A2, EN 60335-1/A14; EN 62233;
Norms: EN 55014-1/A1, EN 55014-2/A2, EN 61000-3-2/A2, EN 61000-3-3.
3PERMITTED USE
The company excludes any contractual and no-contractual liability for damage caused to persons, animals or things, by
incorrect installation, adjustment and maintenance, improper use or a partial or superficial reading of the informations
contained in this manual.
These units have been designed for water heating. A different application, unless expressly authorized by the manufacturer, is
to be considered improper and therefore not allowed.
The location and the hydraulic and electric plant should be determined by the system designer and must take into account
both the purely technical needs as any applicable local legislations and specific authorizations.
The execution of all work must be performed by qualified and experienced personnel, competent in the existing rules in
different countries

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4GENERAL SAFETY GUIDELINES
Before beginning to operate on SHERPA SHW units every user has to be perfectly knowledgeable about the functions of the
equipment and its controls and has to have read and understood the information listed in this manual.
It’s strictly forbidden to remove and/or tamper with any safety device.
Do not remove the grills on the fan outlet and top cover.
It’ forbidden the use by children and unassisted disabled persons.
Do not touch the appliance when barefoot or with wet or damp parts of the body.
Do not pull, detach or twist the electrical cables coming from the unit, even if it is disconnected from the mains
supply.
Do not stand with your feet on the device, sit down and/or lean on any type of object.
Do not spray or pour water directly on the device.
Not dispose of, abandon or leave within reach of children packaging materials (cardboard, staples, plastic bags,
etc.). because it can be a potential source of danger.
Any routine or not-routine maintenance operation shall be carried out when the equipment has been shut down,
disconnected from electric power sources.
The plastic cover can be removed only by qualified operators.
Do not put neither your hands nor insert screwdrivers, spanners or other tools into moving parts of the
equipment.
The equipment supervisor and the maintenance man has to receive suitable training for the performance of their
tasks in safety.
Operators have to know how to use personal protective devices and have to know the accident-prevention
guidelines contained in national and international laws and norms.
4.1 WORKERS’ HEALTH AND SAFETY
The European Community has adopted a number of directives on workplace’s health and safety, which include 89/391/CEE,
89/686/CEE, 2009/104/CE, 86/188/CEE and 77/576/CEE directives. Every employer shall implement such provisions and ensure
that workers respect them:
Do not tamper with or replace parts of the equipment without the specific consent of the manufacturer. The
manufacturer shall have no responsibility whatsoever in case of unauthorised operations.
Using components, expendable materials or spare parts that do not correspond to those recommended by the
manufacturer and/or listed in this manual may be dangerous for the operators and/or damage the equipment
The operator’s workplace has to be kept clean, tidy and free from objects that may prevent free movements.
Appropriate lighting of the work place shall be provided so as to allow the operator to carry out the required
operations safely. Poor or too strong lighting can cause risks.
Ensure that work places are always adequately ventilated and that aspirators are working, in good condition and in
compliance with the requirements of the laws in force.
4.2 PERSONAL SAFETY EQUIPMENTS
When operating and maintaining the SHERPA SHW units, use the following personal protective equipments.
Protective clothing: Maintenance men and operators has to wear protective clothing that complies with the basic
safety requirements currently in force. In case of slippery floors, users have to wear safety shoes with non-slip soles.
Gloves: During maintenance or cleaning operation protection gloves have to be used
Mask and goggles: Respiratory protection (mask) and eye protection (goggles) should be used during
cleaning and maintenance operations.
4.3 SAFETY SYMBOLS
The unit features the following safety signs, which has to be complied with:
General hazards
Electric shock hazard
Presence of moving organs
Presence of surfaces that may cause injures

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4.4 REFRIGERANT SAFETY DATA SHEET
Name:
R134a (100% ,1,1,2-Tetrafluoroethane).
RISK INDICATIONS
Major risks:
Asphyxia.
Specific risks:
The rapid evaporation may cause freezing.
It can cause cardiac arrhythmia.
FIRST AID
General informations:
Never give anything by mouth to an unconscious person.
Inhalation:
Move to fresh air.
Oxygen or artificial respiration if necessary.
Do not administer adrenaline or similar drugs.
Eyes contact:
Rinse carefully with water for at least 15 minutes and consult a doctor.
Contact with skin:
Wash immediately with plenty of water.
Take off immediately the contaminated clothing.
FIRE PREVENTION
Extinguishing Media:
Whatever.
Specific risks:
Increase in pressure.
Specific methods:
Use water spray to cool containers
Special protective equipments:
Use breathing apparatus in confined spaces.
ACCIDENTAL RELEASE ACTIONS
Personal precautions:
Evacuate personnel to safe areas.
Provide adequate ventilation.
Use personal protective equipment.
Environmental precautions:
Evaporate.
Cleaning method:
Evaporate.
HANDLING AND STORAGE
Manipulation
actions/technical precautions:
Provide sufficient air exchange and/or suction in workplaces.
Recommendations for safe use:
Do not breathe vapors or aerosol.
Do not apply any testing pressure with air/HFC-134a mixtures. It may form with the air a fuel mixture at pressures greater than atmospheric
greater than atmospheric pressure when the volume ratio exceeds 60%.
Storage:
Close tightly and store in a cool, dry and well ventilated place.
Store in original container. Incompatible products: explosive, flammable materials, organic peroxide.
EXPOSURE CONTROL / PERSONAL PROTECTION
Control parameters:
AEL (8-h e 12-h TWA) = 1000 ml/m3.
Respiratory protection:
For rescue and maintenance operation in storage tanks use self-contained respirator apparatus.
The vapors are heavier than air and can cause suffocation by reducing oxygen available for breathing.
Eyes protection:
Total safety glasses.
Protection of hands:
Rubber gloves.
Hygiene measures:
Do not smoke.
PHYSICAL AND CHEMICAL PROPERTIES
Colour:
Colourless liquefied gas.
Odor:
Similar to ether.
Boiling point:
-26.5°C at atmospheric pressure.
Lighting point:
It does not ignite.
Density:
1.21 kg/l at 25°C.
Solubility in water (wt %):
0.15
STABILITY AND REACTIVITY
Stability:
No reactivity when used with the appropriate instructions.
Materials to avoid:
Alkali metals, alkaline earth metals, powdered metals, metal salts.
Dangerous decomposition products:
Halogen acids, carbon dioxide (CO2), carbon monoxide, fluorocarbons, carbonyl halides.
Dangerous reactions:
The product is not flammable in contact with air under ambient conditions of temperature and pressure. When pressurized with air or oxygen
the mixture may become flammable. Certain mixtures of HCFCs or HFCs with chlorine may become flammable or reactive under certain conditions.
TOXICOLOGICAL INFORMATION
Acute toxicity:
LC50/ inhalation /4 hours/on rat >2085 mg/m3
Local effects:
Concentrations substantially above the TLV (1000 ppm) may cause narcotic effects.
Inhalation of decomposed products at high concentrations may cause respiratory failure (pulmonary edema).
Long term toxicity:
Did not show carcinogenic, teratogenic or mutagenic effects in animal experiments. It can cause cardiac arrhythmia.
Threshold limit for the cardiac sensitivity: 312975 mg/m3. Threshold limit for the anesthetic effects: 834600 mg/m3.
ECOLOGICAL INFORMATION
Global warming potential
1430
GWP (R11=1):
Potential depletion
0
Ozone ODP (R11=1):
Disposal considerations:
usable with reconditioning.

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5GENERAL CHARACTERISTICS
The hot water heat pump is one of the most economical systems to heat the water for family domestic use or for small business
activities. Using free renewable energy from the air, the unit is highly efficient with low running costs. Its efficiency can be up to
3~4 times more than conventional gas boilers or electrical heaters.
5.1 FLEXIBILITY AND BENEFITS OF HEAT PUMP INSTALLATION
Waste heat recovery: the unit can be installed near the kitchen, in the boiler-room or the garage, basically in every room which
has a large number of waste-heat so that it has the higher energy efficiency even with very low outside temperatures during the
winter.
Hot water and dehumidification: the unit can be placed in the laundry room or clothing room. When it produces hot water it
lowers the temperature and dehumidifies the room as well.
Storage room cooling: the unit can be placed in the storage room as the low temperature helps to keep the food fresh.
Hot water and fresh air ventilation: the unit can be placed in the garage, gym, basement etc. When it produces hot water, it cools
the room and supplies fresh air.
Compatible with different energy sources: the unit can work with a second heat source as solar panels, external heat pumps,
boilers or other different energy sources (remark: the extra heat source is not provided with).
Ecological and economical heating: the unit is one of the most efficient and economical alternatives to both fossil fuel boilers and
heating systems. By making use of the renewable source in the air, it consumes much less energy.
Multiple functions: the special design of the air inlet and outlet makes the unit suitable for various ways of connections. With
different ways of installation, the unit can work as just a heat pump but also as a fresh air blower, a dehumidifier, or an energy
recovery device.
The function for which the unit has been designed is only that of heat pump for DHW production. Any other side
effect (ambient cooling, dehumidification, waste heat recovery) should be considered as a perk, on which you can
not have however precise control. The performance data will therefore be provided only with respect to the
function of water heating.
5.2 COMPACT DESIGN
The unit is especially designed for offering sanitary hot water for family use. Its extremely compact structure and elegant design
are suitable for indoor installation.

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5.3 AVAILABLE MODELS
To adapt to different installation requirements, the SHERPA SHW unit is available in 2 versions:
SHERPA SHW 200: standard that provides the heat pump and the electric heater as heating sources;
SHERPA SHW 300S: with auxiliary coil for use in combination with solar panels;
5.4 AVAILABLE OPTIONALS
The optionals are available (not provided) only for SHW 300S model and they are necessary to manage solar integration or hot
sanitary water re-circulation:
B0841: 1”F flow switch;
B0842: temperature probe with 5 m cable.
6TECHNICAL FEATURES
Steel tank with double layer vitrification.
Anti-corrosion magnesium stick for assuring the durability of the tank.
Condenser wrapped externally to the boiler, free from fouling and gas-water contamination.
High thickness polyurethane foam (PU) thermal insulation (42 mm).
Outer shell made of grey colour RAL 9006 plastic material.
Acoustically isolated top part plastic cover.
Highly efficient compressor with the R134a refrigerant.
High and low gas pressure protections.
Electrical heater available in the unit as a back-up (with integrated thermo cut out with protection set at 90°C), assuring
constant hot water even in extreme cold winters.
ON-OFF contact for starting the unit from an external switch.
Weekly disinfection cycle.
Possibility of manage hot sanitary water re-circulation or solar water integration (presence of a dedicated temperature
probe, flow switch input and command for an external pump).
7ITEMS INSIDE PRODUCT BOX
Before starting the installation, please make sure that all parts are found inside the box.
The Unit Box
Item
Image
Quantity
Domestic hot water heat
pump
1
Operation and Installation
Manual
1
Acoutically isolated
plastic cover

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8OVERVIEW OF THE UNIT
8.1 PARTS AND DESCRIPTIONS
8.2 DIMENSIONS
HPV
HPM

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Dimensions
[mm]
SHW 200
SHW 300S
A
1638
1888
B
1124
1374
C
1062
1312
D
262
E
747
982
F
932
1182
G
25
H
φ 177
I
706
L
φ 654
M
-
262
N
-
357
O
-
697
SHW 200
SHW 300S
POS.
DESCRIPTIONS
DIMENSIONS
SHW 200
SHW 300S
1
Aluminium heat exchanger
3/8”
3/8”
2
Hole for auxiliary cables
17 mm
17 mm
3
Hole for power supply
17 mm
17 mm
4
Condensate drain
22 mm x 0,3 m
22 mm x 0,3 m
5
Hot water outlet
G 1” female
G 1” female
6
Anti-corrosion magnesium stick
1” ¼ female
1” ¼ f female
7
Upper tank temperature (T3) + thermostat T85°C
12 mm x L 120 mm
12 mm x L 120 mm
8
Connection for re-circulated water
G ½” female
G ½” female
9
1200 W auxiliary electric heater with integrated thermostat
1” ¼ female
1” ¼ female
10
Grounding
M6
M6
11
Lower tank temperature (T2)
12 mm x L 90 mm
12 mm x L 90 mm
12
Cold water inlet
G 1” female
G 1” female
13
Solar water outlet
G 1” female
G 1” female
14
Auxiliary tank temperature

12 mm x L 90 mm
15
Solar water inlet
G 1” female
G 1” female
16
Solar exchanger coil
1,2 m2
1,2 m2

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8.3 HOLES FOR CABLES
8.4 HOW TO REPLACE THE MAGNESIUM STICK
The Magnesium stick is an anti-corrosion element. It is assembled in the water tank to avoid the creation of fur around the inside
tank and to protect the tank, and other components. It can help to extend the life-span of the tank.
Check the magnesium stick every year and change it if it has the diameter less than 22 mm, clean it if it is intact but encrusted
by limestone.
Turn the power of the unit ‘OFF’ and pull out the plug.
Drain all the water out of the tank.
Remove the old magnesium stick from the tank.
Replace the new magnesium stick.
Recharge the water.
8.5 REGULATION THERMOSTAT OF THE ELECTRIC HEATER
The auxiliary electric heater is equipped with a regulation thermostat; the access to this component takes place by removing the
plastic frontal cover. Such control allows a variation of temperature between 15 and 75°C; each notch corresponds to a
temperature variation of 10°C.
The factory setting is set to its maximum value, 75°C, a modification of this value is not recommended as it would produce
malfunctions on the legionella cycle control (For this purpose it is required to read carefully the paragraph Errore. L'origine
riferimento non è stata trovata.).

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8.6 SCHEMATIC OVERVIEW OF THE WATER AND GAS CIRCUIT
8.7 SCHEMATIC OVERVIEW OF THE GAS CIRCUIT
9INSTALLATION
WARNING: All the operations described below must be carried out only by QUALIFIED PERSONNEL. Prior to any
work on the unit, make sure that the power supply is disconnected.
9.1 GENERALITY
When installing or servicing the unit, it is necessary to strictly follow the rules listed in this manual, to conform to all the
specifications of the labels on the unit, and to take any possible precautions. Not observing the rules reported on this manual can
create dangerous situations.
After receiving the unit, immediately check its integrity. The unit left the factory in perfect condition; any eventual
damage has to be questioned to the carrier and recorded on the Delivery Note before signing it.
The company has to be informed, within 8 days, of the extent of the damage. The Customer should prepare a written statement of
any severe damage.
Please note that all the installation diagrams shown in this chapter are only a guide. The correct installation plant
must be evaluated case by case by the installer.

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9.2 SAFETY INSTRUCTIONS
To prevent injury to the user, other people, or property damage, the following instructions must be followed. Incorrect operation
due to ignoring of instructions may cause harm or damage.
Install the unit only when it complies with local regulations, by-laws and standards. Check the main voltage and frequency. This
unit is only suitable for earthed sockets, connection voltage 220 - 240 V ~ / 50Hz.
The following safety precautions should always be taken into account:
-be sure to read the following WARNING before installing the unit;
-be sure to observe the cautions specified here as they include important items related to safety;
-after reading these instructions, be sure to keep it in a handy place for future reference.
9.2.1 Warning
The unit must be securely fixed to avoid noise and shaking: when insufficiently installed, the unit could fall causing
injury. The bearing surface should be flat to bear the weight of the unit and suitable for installing the unit without
increasing noise or vibration. In the place where there is strong wind, fix the unit in the location protected from the
wind.
When installing the unit in a small room, please take measures (like sufficient ventilation) to prevent the
asphyxia caused by the leakage of refrigerant.
Be sure to use the provided or specified parts for the installation work: the use of defective parts could cause an
injury due to possible fire, electric shocks, the unit falling etc.
Do not tear off the labels on the unit: the labels are for the purpose of warning or reminding, keeping them can
ensure your safe operations.
Indoor installation is compulsory: it is not allow to install the unit at outdoor or rain achieving place.
The installation place without direct sunlight and other heat supplies is recommended: if no way to avoid these,
please install a covering.
Make sure that there’s no obstacles around the unit.
9.2.2 Caution
Do not install the unit in a place where there is a chance of flammable gas leaks: if there is a gas leak and gas
accumulates in the area surrounding the unit, it could cause an explosion.
Do not clean the unit when the power is ‘ON’: always shut ‘OFF’ the power when cleaning or servicing the unit. If
not, it could cause an injury due to the high speed running fan or an electrical shock.
In case the unit is used without air ejection duct, verify that the installation room has got a volume not less than
20m3, with adequate ventilation. Please note that the temperature of the expelled air is 5-10°C lower than the
inlet air, therefore if not channelled it can cause a significant lowering of the temperature of the installation room.
Do not continue to run the unit when there is something wrong or there is a strange smell: the power supply
needs to be shut ‘OFF’ to stop the unit; otherwise this may cause an electrical shock or fire.
Inside the unit, there are some moving parts. Be especially careful when working near them, even if the unit is
off.
The temperatures of heads and exhaust piping of the compressor are usually high. Therefore be careful when
working near condensing coils.
The aluminum fins are very sharp and can cause serious injuries.
9.3 TRANSPORTATION
As a rule, the unit is to be stored and/or transported in its shipping container in upright position and without water charge. During
the transport (provided that it is done with care) and the storage, it’s advisable to not exceed an inclination angle of 30 degrees
max. If all possible precautions are taken in order the unit is not damaged, and only for transport on particularly short distances, it
is possible to position the unit horizontally. Particular attention must be taken during loading operations: all the machines must be
loaded and stowed in the truck interposing suitable spacers for safeguarding all protruding parts such as water connections and
resistance. Ambient temperatures of -20 to +70 degrees Celsius are permitted.
9.3.1 Transport using a forklift
When transported by a forklift, the unit must remain mounted on the pallet. The lifting rate should be kept to a minimum. Due to
its top-heaviness, the unit must be secured against tipping over. To prevent any damage, the unit must be placed on a level
surface.

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9.3.2 Manual transport
For the manual transport, the wooden pallet can be used. Using ropes or carrying straps, a second or third handling configuration
is possible. With this type of handling, it is advised that the maximum permissible inclination angle of 45 degree is not exceeded.
If transport in an inclined position cannot be avoided, the unit should be taken into operation one hour after it has been moved
into final position.
ATTENTION: due to the high center of gravity, low overturning moment, the unit must be secured against tipping
over.
ATTENTION: the cover of the unit cannot withstand stress, so it cannot be used for transport.
ATTENTION: the unit can be inclined only on the opposite side of the handle (see above drawing), in other words
only on the left side respect of the control panel.
The unit is equipped with a handle to facilitate transport. The handle is supplied unassembled: in case of need, it shall be fixed
with two M8 screws to the two threaded inserts.
9.4 REQUIRED SERVICE SPACE
Below you will find the minimum space required to be able to complete service and maintenance tasks on the units.oreover, re-
circulation of discharge air has to be avoided; failure to observe this point will result in poor performance or activation of safety
rols. For these reasons it is necessary to observe the following
clearances.
M8 inserts
Handle

SHERPA SHW Sanitary water heat pump
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In the table on this side, the max lenghts of air
piping are reported, depending on the geometry
and if the installer need to reduce the diameter to
160 mm.
9.5 INSTALLATION OVERVIEW
An hydraulic safety group complying with EN 1487 standards must be installed in the water inlet. If not, it could
cause damage to the unit, or even hurt people. The safety group must be provided with stop valve, manual drain
valve, inspectionable non-return valve and safety valve set to 7 bar. For the installation place please refer to the
pipeline connection sketch. The safety group must be protected from frost.
The discharge pipe connected to the safety group is to be installed in a continuously downward direction and in a
frost-free environment. Ensure the water may drip from the discharge pipe of the safety group and that this pipe
must be left open to the atmosphere.
The safety group is to be operated regularly to remove lime deposits and to verify that it is not blocked. Please
beware of burn, because of the high temperature of water.
The expansion tank with capacity suitably sized to absorb volume variations (depending from the extension of
sanitary distribution piping) must be installed in the inlet line. In each case, its capacity must not be lower than 12 L
for 200 series and 18 L for 300 series.
The tank water can be drained through the external manual gate valve installed on the inlet pipe (not provided).
After all the pipes installed turn on the cold water inlet and hot water outlet to fill the tank. When there is water
normally flowing out from water outlet taps, the tank is full. Turn off all valves and check all pipes. If any leakage,
please repair.
If the inlet water pressure is less than 1.5 bar, a pressure pump should be installed at the water inlet. For ensure the
long safety using age of tank at the condition of water supply hydraulic higher than 5.5 bar, a reducing valve should
be mounted at the water inlet pipe.
A filter is advisable in the air inlet. If the unit is connected with ducts, filter in there must be put forward to the air
inlet of duct.
To fluently drain condensate water from evaporator, please install the unit at the horizontal floor with a maximum
inclination angle of 2 degrees towards the discharge hole that is located on the opposite side of the control panel.
Otherwise, please make sure the condensate drain pipe is at the lowest place and make a siphon on it if necessary.
If air inlet and/or outlet pipes are connected, portion airflow and capacity in heat pump unit will lose.
If the unit connects with air ducts it should be DN 180 mm for pipes or 180 mm internal diameter flexible hose. Total
length of the ducts should not be longer than 8 m or the maximum static pressure should not exceed than 60 Pa. If
the air ducts are bended, the pressure loss will be larger. So if there are 2 bending pipes, the total length of the
ducts should not be longer than 4m.
Please note that the performance of the unit are reduced in the case the air inlet is connected to a duct which takes
air from outside, because of the low winter temperatures and high summer temperatures.
The optimal working ambient temperature is 20°C.
Max lenght of air piping (in+out)
d = 180 mm
d = 160 mm
Without curves
8 m
4,3 m
90° curves
no.
1
6,9 m
3,2 m
2
5,9 m
2,2 m
3
4,9 m
/
4
4 m
/

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9.6 HYDRAULIC CONNECTIONS
The hydraulic connections have to be installed in accordance with national and local regulations. Pipes can be made up of
multilayer pipe, polyethylene or stainless steel and must withstand at least 100°C and 10 bar. Pipes have to be designed
depending on the desired water flow and on the hydraulic pressure drops of the system. All pipes have to be insulated with
closed-cell material of adequate thickness. Units should be connected to piping by means of flexible joints. Piping should include:
Y-shaped metallic filter (to be mounted on the inlet pipe) with a mesh not larger than 1mm.
Automatic charging group (3 bar advised) when water supply pressure is higher than 5,5 bar.
Hydraulic safety group (7 bar).
Manual gate valves to separate the unit from the hydraulic circuit.
Manual gate valve on the inlet pipe to discharge the unit if necessary.
Thermometers for wells to monitor the system’s temperature.
Expansion tanks, safety valves and air vents where indicated in the following installation diagrams.
Perform the connections making sure that weight of the pipes do not overload the unit.
Check the water hardness, which should not be below 15°f. With particularly hard water, it’s recommended the use
of a water softener so that the residual hardness is no more than 20°f and no less than 15°f.
WARNING: When it’s possible, connect the pipes to the hydraulic connections always using the system key against
key.
WARNING: Unit water inlet pipe have to be in correspondence with the blue connection, otherwise the unit
malfunction could occur.
WARNING: It is compulsory to install on the WATER INLET connection a metallic filter with a mesh not larger than 1
mm. Should the filter not be installed, the warranty will no longer be valid. The filter have to be kept clean, so
make sure it is clean after the unit has been installed, and then check it periodically.
WARNING: if an external pump is installed and connected to the system (for hot sanitary water circuitation or solar
water circuitation) it is recommended to install and connect also a flow switch before the pump. If not, any damage
to the pump will not be signalled and the system malfunction could occur.
Perform the drainage/piping work according to the installation instruction. If there is a defect in the
drainage/piping work, water could leak from the unit and household goods could get wet and be damaged.
The hot water needs to mix with cold water for terminal usage, too hot water (over 50°C) in the heating unit may
cause injury. It’s recommended the use of anti-scald valves.
The diagrams are to be considered only for indication purpose. It is always required the study of the specific
installation context and the approval of the system by a qualified heating engineer designer.
9.6.1 Water connections
Please pay attention to the below points when connecting the water loop pipe:
1) Try to reduce the water loop resistance.
2) Make sure there is nothing in the pipe and the water loop is smooth, check the pipe carefully to see if there is any leak, and
then pack the pipe with the insulation.
3) Install the hydraulic safety group in the water inlet.
4) Install also an expansion tank suitably sized to absorbe volume variations.
5) The nominal pipe diametere must be selected on the basis of the available water pressure and the expected pressure drop
within the piping system.
6) The water pipes may be of the flexible type. To prevent corrosion damage, make sure that the materials used in the piping
system are compatible.
7) When installing the pipe-work on the customers’ site, any contamination of the piping system must be avoided.
9.6.2 Water loading
If the unit is used for the first time or used again after emptying the tank, please make sure that the tank is full of water before
turning on the power.
1) Open the cold water inlet and hot water outlet.
2) Start the water loading. When there is water normally flowing out from the hot water outlet, the tank is full.
3) Turn off the hot water outlet valve and water loading is finished.
ATTENTION: Operation without water in water tank may result in damage of auxiliary e-heater.

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9.6.3 Water emptying
If the unit needs cleaning, moving etc, the tank should be emptied.
1) Close the cold water inlet
2) Open the hot water outlet and open the manual valve of drainpipe
3) Start the water emptying.
4) After emptying, close the manual valve.
9.6.4 Installation of an external re-circulation pump and flow switch
If necessary to re-circulate solar water or hot sanitary water, an external pump and flow switch must be connected and installed
hydraulically and electrically. The max available output for the pump is 5 A resistive. Also the optional probe T6 must be connected
to the electrical box and correctly positioned on the hydraulic plant (see the diagrams here below). The Parameter no. 14 must be
configured by the installer (1= hot sanitary water circulation, 2= solar water circulation).
The circulation of hot sanitary water is useful to avoid water becomes cold in the sanitary circuit if not used for several time. In this
way the hot water will be always ready when requested.
The circulation of solar water is possible only if solar panel are installed and only for SHW 300S. In this way solar energy is used as
secondary heat source to save energy.
In case of solar water circulation, on the circulation loop is required:
an expansion tank suitably sized to absorbe volume variations, installed before the solar system
a pressure safety valve (3 bar) installed after the solar system
an air vent valve with manual gate installed near the safety valve
The discharge of the pressure safety valve must be directed to a specific tank for the collection of glicolated water, and not to the
normal waste water.
In case of solar water circulation, on the hot water outlet is highly recommended a thermal discharge safety valve (85°C) with its
probe positioned into a ½”temperature well installed in the circulation connection.
The SHERPA SHW 300S is provided with an auxiliary well for the installation of any external temperature probe for managing the
solar integration with a separated control. In this case, it is recommended to pass the temperature probe through the hole for
auxiliary cables (see Paragraph 8.3) and through the conduit arranged to the back of the frontal plastic cover, which is in
connection with the auxiliary well. In this way the cable, entering from the rear of the unit, will not be in view thus preserving the
aesthetics of the machine. To remove the frontal plastic cover, simply unscrew the two bottom fixing screws and remove the
cover from the top cover. To remove the top cover, unscrew the three screws that secure the cover to the tank (one on the rear
and two on the sides).
Installation diagram in case of hot sanitary water circulation

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Installation diagram in case of solar water circulation
Note: solar heat exchange coil is present only in SHW 300S unit
9.7 ELECTRICAL CONNECTIONS
Check out that the power supply meets the unit’s electric nominal data (tension, phases, frequency) reported on the technical
label of the unit. Power connections have to be made in accordance to the wiring diagram enclosed with the unit and in
conformity with the national and international norms in force (providing equipments as general magnetothermic circuit breaker,
differential circuit breakers for each electric line, proper grounding for the plant, etc.). Power cables, electric protections and line
fuses have to be sized according to the specifications listed in the wiring diagram enclosed with the unit and in the electrical data
contained in the table of technical characteristics (see Paragraph 16).
WARNING: The power supply have to respect the listed limits: failing this, warranty will terminate immediately.
Before any operation on the unit, be sure that the power supply is disconnected.
WARNING: The supply voltage’s fluctuations can not exceed ±10% of the nominal value. Should this tolerance not be
respected, please contact our technical department.
WARNING: If external circulation pump is connected to the system, the external water flow switch have ALWAYS to
be connected following the indications listed in the wiring diagram. Never bridge the water flow switch connections in
the terminal board.
Use the specified electrical wires and attach the wires firmly to the terminal board (connection in such a way that the
stress of the wires is not applied to the sections): incorrect connection and fixing could cause a fire.
Perform electrical work according to the installation manual and be sure to use a dedicated section, fused with 16A.
If the capacity of the power circuit is insufficient or there is an incomplete electrical circuit, it could result in a fire or
an electric shock.
The unit must always have an earthed connection. If the power supply is not earthed, you may not connect the unit.
Never use an extension cable to connect the unit to the electric power supply.
If there is no suitable, earthed wall socket available, have one installed by a recognized electrician.
Do not move/repair the unit by yourself.
If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly qualified
person in order to avoid a hazard. Improper movement or repair on the unit could lead to water leakage, electrical
shock, injury or fire.
The installation height of power supply should be over 1.8m, if any water may spatter, the unit can be safe from
water.

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To access the electrical box:
1) remove the plastic cover of the top part
2) remove the metallic cover of the electrical box unscrewing the 4 screws
3) the unit is already provided with a power supply cable connected to the electrical box. If it’s necessary to disconnect it and to
connect a longer cable, or if it’s necessary to connect an ON/OFF remote signal, or an external flow switch and pump for
circulating sanitary water or solar water, please refer to the wiring diagram.
The specification of the power supply wire is 3*1.5mm². Fuse specification is T 3.15A 250V.
There must be a switch when connecting the unit to the power system. The current of the switch is 10A.
A creepage breaker must be installed near the power supply and the unit must be effectively earthed. The specification of the
creepage breaker is 30mA, less than 0.1sec.
10 START UP
Before start-up:
Check out the availability of the supplied wiring diagram and manual of installed apparatus.
Check out the availability of the electrical and hydraulic diagram of the plant in which the unit is installed.
Check out that all water connections are properly installed and all indications on unit labels are observed.
Check the inlet water pressure, make sure that the pressure is sufficient (above 1,5 bar).
Check that the shut-off valves of the hydraulic circuit are open.
Verify that the hydraulic circuit has been charged under pressure and air vented.
Check if any water flows out from the hot water outlet, make sure that the tank is full of water before turning on the power.
Ensure that arrangements have been provided to drain the condensate.
Check out that all power cables are properly connected and all terminals are hardly fixed.
Check that electrical connections are carried out according to the norms in force including grounding.
Check out that the voltage is the one shown in the unit technical label.
Make sure the voltage is within the limits (± 10%) of tolerance range.
Check out that there is no refrigerant leakage.
Check out that all the cover panels are installed in the proper position and locked with fastening screws before start up.
Check the unit; make sure everything is ok before turning ‘ON’ the power of the unit, check the light on the wire controller
when the unit runs.
Use the wire controller to start the unit.
Listen to the unit carefully when turning ‘ON’ the power of the unit. Turn the power ‘OFF’ when you hear an abnormal sound.
Measure the water temperature, to check the undulation of the water temperature.
Once the parameters have been set, the user cannot change the parameters optionally. Please use a qualified service person
to do this.
WARNING: Never switch off the unit (for a temporary stop) by switching off the main switch: this component should
be used to disconnect the unit from the power supply only for long stoppages or maintenance/repairing operations.
WARNING: Do not modify the internal wiring of the unit otherwise the warranty will terminate immediately.