Olive Union Smart Ear User manual
The LED light on the
Olive blinks slowly.
When charging
Before using the product How to download a application
1
※This product is not a hearing aid
※ Depending on the application version and the smartphone
you are using, the display may differ.
Placing in Ear
Power ON / OFF Download from QR code
Point the camera at this QR code.
Tap on the pop-up.
Download from store
instruction manual
● Hear ambient sounds.
● Phone calls
Contents of the box
How to install
● USB cable ×1
● Charging Dock ×1
Charging Port
LED
※ Charger, ear tips, and ear bands are available in either white or black color
to match the color of the Olive.
● ACadapter ×1
Power on
Press and Hold
The LED light blinks once
with a voice prompt “Power On”.
Power on
※ When using two Olives, calls are played only on the Olive
connected to the Olive App.
Listening to music
When you have a wireless connection with your smartphone, you can listen to music
on the Olive by playing music with a music playback software on your smartphone.
● The volume can be adjusted using the Olive.
● If the Olive is turned off, the music stops .
● Music will not automatically start playing if the Olive is turned ON again.
Start the music again using the playback software.
● In music mode, the hearing aid function is turned OFF.
You can download the olive app from the QR code.
iOS Android
It will automatically transition to an app store where
you can download the “Olive Smart Ear” App.
※ If you can not read the QR code, please try the following method.
Grab the side of the Olive
while avoiding touch pad
Insert Olive into your ear
canal and rotate to fit
The edge of the ear band
should be firmly fixed
against your ear
※ You can use the device in both ears.
● Ear band ×1
● Ear tips
Silicon: 1 each of S / L size
Urethane: 1 each of S / L size
（About 2 seconds）
Power off
Press and Hold
The LED light blinks once
with a voice prompt “Power Off”.
Power off （About 7 seconds）
Pairing Press and Hold
Perform pairing for Bluetooth connectionis
needed. When pairing,
Remove the main unit from the charger,
Please put within 1m from the main body
Pairing
（About 5 seconds）
● Olive ×1
Touch pad
LED
Earband
Ear tip
（Msize）
When you are using the product for the first time, charge
by connecting as shown in the picture below.
Charging the Olive & Charging Dock.
Olive
Charging
Dock
USB cable
AC adapter
The charging light
turns ON.
The LED light on the
Olive turns OFF.
The charging light
turns OFF.
Before charging the Olive, remove
the protective cover on the Olive
covering the charging terminals.
Use your finger to push
the Olive up from the bottom
hole of the charging dock.
WEB site QR code
Open "scnv.io" in Safari
① Launch the App Store
② Search and download
the “Olive Smart Ear” app
② Search and download
the “Olive Smart Ear” app
① Launch the App Store
iPhone or iPad Tablet Android smartphone
Or tablet
1
Start the camera app on your smartphone.
2
1
1
2
23
check out how-to videos
and the latest instruction manual
on our website.
www.olive.store
Use the QR code to watch how-to video
D’t Miss a Thing!
How to use
When charging is done
If you feel the earbud does not fit your ear, change the eartip.
How to
remove the eartip
How to
mount the eartip
Initially, the Olive is
equipped with an
M size silicon eartip.
The eartips come in two different materials,
Silicon and Foam. You can use according to
your preference.
Push the eartip
into the
speaker housing.
Silicon eartip
It is made of a thin
material.
Foam eartip
The added sponge provides
a tighter fit.
Adjusting Volume
Decrease
Touch ONCE
“Lower frequency Beep” sounds.
Beep
Increase
Touch TWICE
“Higher frequency Beep” sounds.
Beep
You can listen to precise and clear sounds through
our proprietary sound algorithm.
You can talk on the phone using the Olive after pairing
with your smartphone.
Answering Calls
Answer
End Reject
When there is a wireless connection with your smartphone,
you can use the Olive to answer incoming calls.
1 Short Touch
Press and Hold
(About 2 Seconds)
Press and Hold
(About 2 Seconds)
GET
Olive app has been added
to your smartphone home screen.
Touch the icon to start.
Launch the app.
Bluetooth connect.
Olive(****)
Olive (****)
Settings
Airplane Mode
Cellular
On
iPhone or iPad Settings.
Tap “Bluetooth” Turn on "Bluetooth" Tap "Olive (****)" from
"OTHER DEVICES"
Settings
●
●
Initial setting
If you have any trouble using the product, please contact
our customer center.
Pairing
A tutorial starts when you open the App
for the first time.
1
First charge the olive.
Before using the Olive for the first time,
charge the Olive for at-least 30 minutes. Charge for
30 minutes
Reduce the amplitude across
this frequency range to reduce
ambient noise
For details on how to use the app, please refer to the
“Guide to using dedicated app”.
Equalizer
3
It is possible to adjust the volume for each frequency using
the equalizer function. Noh.
For down at each
frequency channel
to adjust
the volume
at said channel
Per at each
frequency channel
express volume
in % will be function
Each frequency
range
Reduce the amplitude across
this frequency range to reduce
high frequency noise
Sound adjustment
2
Launch the app.
Hearing Tests can be done to evaluate your hearing level.
Adjustments will be made to customize sounds to your hearing level.
Enter the required information Noise level is estimated Hearing Test begins
If you hear a tone, tap “Next”
Test the other ear as well Sound adjustment is complete To the ear you want to
use Wear olives
Troubleshooting
Olive won’t connect to App
From the smartphone settings screen, select "Bluetooth" and select
"My device, Check if Olive (XXXX) is set to “Connected” in “Connected Device”
Follow on-screen instructions to use the Olive.
Make sure the Olive is charged completely. About 1 hour
of charging will ensure a full charge.
Make sure the olive is turned on (out of the charger)
(Press and hold the touchpad for 2 seconds to turn it on)
Is Olive connected to the smartphone's Bluetooth?
(Check and hold the touchpad for 5 seconds to pair
It will be in ring mode)
If it still does not work
Allow use of Bluetooth
(I phone only)
Next, connect the Olive to your smartphone.
Follow the on-screen instructions.
To start Ensure that the Olive is charged.
Set the Olive in pairing mode
Press Settings to
go to the Bluetooth
settings screen
Agree and proceed Tutorial begins
Register with the app.
Tutorial begins Tap “find” Olive connected earlier
Tap to register Please tap after
the message Everything
comes out Please allow (OK)
[iPhone only] Bluetooth connection allowed in Olive app settings
Please make sure.
●When there is a loud sound (howling)
Turn ON Feedback reduction in the App.
Ensure that the Olive is seated snug in your ear with no possible
acoustic leakage from the Olive to the outside.
If necessary, select a different ear tip that is better fit
for your ear canal.
●When there is no sound
Make sure the olive is turned on (out of the charger). And press
and hold the touchpad on the main unit for 2 seconds to turn it on.
Ensure that the Volume level on the App is not at 0%
Check that the volume is not 0% in the equalizer settings please do.
Try the hearing test again.
Please feel free to contact our customer center.
Bluetooth connection from "Olive" at the bottom of the
iPhone settings pageMake sure you are allowed
Erase the olive registered in the app and then again
Please start "OLIVE registration" for the first time.
Menu "Connect Olive" at
the bottom of the app on the
right side of the olives
registered from Press X to erase
After downloading the olive app (see front)
Let's pair.
With the Olive in your ear, hold
the touch button down for 5 seconds
till you hear the prompt “pairing”.
Place the Olive in your ear as shown.
5seconds
Next, connect the Olive to your smartphone.
Follow the on-screen instructions.
Return to the app when the Bluetooth
connection is complete.
Try removing and re-installing the Olive app.
Delete the remaining olive Bluetooth settings on your
smartphone then pair again.
[iPhone] Settings → Bluetooth →
Olive (XXXX) on my device Touch
the ⓘ mark to the right of
"Unregister this device"Touch to
reset the settings
[Android] Settings → Device
connection → Bluetooth → Olive(XXXX)
in "Paired Equipment" Touch the
gear mark to the right of Touch
“Delete” to reset the settings
Slide the “Bluetooth”
button to turn it on
Connections
Wi-Fi
Connect to Wi-Fi networks.
Bluetooth
Connect to nearby Bluetooth devices.
NFC and payment
Make mobile payments, share data, and read
or write NFC tags
Tap “Connections”
Android Smartphone or Tablet Settings.
Tap "Olive (****)" from
"Available devices"
Settings
Connections
Wi-Fi, Bluetooth, Data Usage, Airplane mode
Sounds and vibration
Sound mode, Ringtone, Volume
Service Provider
4G, Roaming, My Wi-Fi home Settings
Feedback noise, or howling effect, is the undesirable
sound produced when the sound between input (mic) and
output (speaker) loops in a cyclic manner.
Feedback Cancellation
Sound Mode allows you to choose between two sound options:
Sound Mode
Hearing Calibration produces the optimized sound by checking
your hearing level through several tone detection tests.
Hearing Calibration
Dedicated application usage guide
3You can use this option
to ask any further questions
you might have
Reset to
Factory settings.
最適化
※ The display may vary depending on the version of the app and the smartphone you are using.
How to use the dedicated app
The Olive works better when connected
to the Olive Smart Ear App on a smartphone.
The App is free to use.
Key Features
It also assesses your other ear in order to produce
the most balanced sound.
- Conversation mode enables you to concentrate on the speech
while reducing the noise arround you. It is most effective
in a loudenvironment like in a restaurant.
- TV Mode amplifies the TV sound in an indoor setting.
It is mostsuitable when there is not much noise around you.
Equalizer
After doing the hearing tests, use the Equalizer
to fine tune specific frequency bands as you desire
The default Equalizer setting is suitable for general use
especiallyfor preventing the unwanted feedback noise.
Use Equazlier mainly to fine tune the sounds in each
frequency band. It is preferable to amplify the overall sound
using the Master Volume.
This phenomenon usually occurs when your Olive is not tightly
fit into your ear canal or when there is too much amplification,
especially in high frequencies.
Feedback Cancellation feature minimizes this feedback noise
and only functions when it detects such noise.
D’t Miss a Thing!
Displays the battery
level of your Olive.
Displays the battery
level of your Olive.
Battery
Default mode
Conversation
TV mode
Feedback
Cancellation
Volume Display
Use the Equalizer
to control the amplitude
of each frequency band.
Reset to ideal (default)
Equalizer settings.
Perform a Hearing Test to optimize
the sounds to your hearing level.
Displays the list
of connected Olives.
Select the Olive
you wish to connect
or disconnect from
by clicking on the Olive.
Reduces the
surrounding
noise and amplifies
the speech.
Learn about the
basic user guides
when using Olive
for the first time.
Amplifies the TV sound
in an indoor setting.
Reduces unwanted
feedback noise.
Displays the
master volume.
