Omnitronix Poll-Safe PS635 User manual

Poll-Safe
Call Record Buffer - Model PS635
Users Manual
Omnitronix, Inc.
760 Harrison Street
Seattle, WA 98109
[phone]
Copyright 1996 by Omnitronix, Inc. All Rights Reserved

Introduction............................................................................................................ 1
General Operating Features 1
Input/Output Port Connections............................................................................. 2
DIP Switch Configuration 3
LED Indications..................................................................................................... 4
PS635 Power Up Sequence 5
PS635 General Operation..................................................................................... 5
PS635 Commands 6
PS635 Other Operational Information.................................................................. 9
Resetting The PS635 9
Battery Backup Operation..................................................................................... 10
Test Features 10
Warranty Information............................................................................................ 11
Canadian Department Of Communications Notice 12
Internal Modem Information................................................................................. 13
Contents

1
INTRODUCTION
This User's Manual describes the installation and operation of the Poll-Safe - Model PS635. The
information presented here is provided to assist in the installation and use of the PS635 and is subject to
change without notice.
Additional assistance with installation and operation of the PS635 can be obtained by calling
Omnitronix Technical Support at [phone].
GENERAL OPERATING FEATURES
The PS635 is a versatile data recording device designed for collection, storage and transfer of phone-
related call records or other types of record-oriented data. Features include:
•High-reliability, low-power design
•Average 3:1 ratio internal data compression
•Power protection/watchdog circuitry
•Battery backup of data storage memory
•Optional 2400 baud internal modem.
•Flash ROM storage of all configuration settings and programming information
•Flash ROM firmware upgradable via modem
The PS635 is designed for flexibility and ease of use. LEDs on the PS635 front panel allow for quick
determination of PS635 status such as data activity, data percentage full, modem activity, alarm status
and power status. Connections for input, output, modem and power are located on the rear panel of the
PS635. Two banks of DIP switches on the underside of the PS635 allow for configuration of input and
output port communication settings as well as operational settings.
In summary, the PS635 is a highly reliable and economical data recording system with the features and
versatility needed for your data collection applications. Details and features of its operation are fully
described in this manual.

2
INPUT and OUTPUT PORT CONNECTIONS
The INPUT port of the PS635 is a male DB25 RS232 connector. The INPUT port connects to the PBX
or other source of call records. The Input port is configured as DTE, similar to a PC serial port.
The PS635 Input port only requires connections to Ground and Receive Data to receive data from the
PBX. Your PBX may require connection to some or all of the output pins of the PS635 Input port in
order to release data to the PS635. When a device is properly connected to the PS635 Input port, the
PS635 RXD IN light will be lit green, and will flicker red when receiving data.
The Output port of the PS635 uses a female DB25 RS232 connector. The Output port connects to the
device used to process the call record data, usually a pc with call accounting software installed. The
PS635 Output port is a DCE configuration similar to a modem or PBX. When a device is properly
connected to the PS635 Output port the PS635 RXD AUX light will be lit green, and will flicker red
when releasing data.
RESET
PHONELINE
DTE INPUT (FROM SM DR PORT) DCE OUTPUT (TOCOMPUTER)12VAC
8
76
5
4
32
20
RECEIVE DATA:
REQUEST TO SEND:
DATA SET READY:
TRANSMIT DATA:
DATA TERMINAL READY:
CLEAR TO SEND
SIGNAL GROUND
DATA CARRIER DETECT:
(INPUT) - Receives Call Data From Switch
(OUTPUT) - Pulled to RS232 High Level
(INPUT) - Not Required
(
O
UTPUT
)
-X
O
N
/
X
O
FF Handshakin
g
Back to
S
witch
(OUTPUT)-DTRHandshakingtoSwitch
(INPUT) - Receives Handshaking From Switch
(INPUT) - Not Required
DTE Input port
8
76
5
4
32
20
TRANSMIT DATA:
REQUEST TO SEND:
DATA SET READY:
RECEIVE DATA:
DATA TERMINAL READY:
CLEAR TO SEND:
SIGNAL GROUND
DATA CARRIER DETECT:
(OUTPUT) - Transmits Call Data
(OUTPUT) - Pulled to RS232 High Level
(INPUT) - Commands and XON/XOFF Handshakin
g
(INPUT) -
(OUTPUT) - Pulled to RS232 High Level
DCE
8
76
5
4
32
20
TRANSMIT DATA:
REQUEST TO SEND:
DATA SET READY:
RECEIVE DATA:
DATA TERMINAL READY:
CLEAR TO SEND:
SIGNAL GROUND
DATA CARRIER DETECT:
(OUTPUT) -
(INPUT) - Not Required
(OUTPUT) - Pulled to RS232 High Level
(INPUT) -
(INPUT) - DTR Handshaking
(OUTPUT) - Pulled to RS232 High Level
(OUTPUT) - Pulled to RS232 High Level
DCE Output port
FIGURE 2. PS635 Input/Output Ports

3
DIP SWITCH CONFIGURATIONS
Two DIP switch banks on the bottom side of the
PS635 control the baud rate, parity, and stop bit
parameters of the PS635 Input and Output ports.
These switches are labeled A and B. These
switch "banks" contain eight switches labeled 1
through 8.
DIP switches A1 through A6 set the parameters
for the Input port, DIP switches B1 through B6
set the parameters for the Output port. The
following chart for Baud Rate, Parity, and Stop
Bits applies both to switches A1-A6 and B1-B6.
Switch A8 enables the password request when
connecting by an internal modem. If enabled,
you will be asked for a password before being
able to access the PS635 via modem. The
default password is SMDR and is case sensitive.
Verifying and changing the password is covered
in the PS635 COMMANDS section of this
manual.
Switch B8 enables Xon/Xoff flow control of the
PS635. In this mode, the PS635 will start
releasing data when an Xon is received on the
Output port, and stop releasing data when an
Xoff is received. Unless this feature is
specifically desired, this switch should be set to
OFF.
SW A7 and SW B7 are unused.
Baud Rate SW1 SW2 SW3
9600 OFF OFF OFF
300 OFF OFF ON
600 OFF ON OFF
1200 OFF ON ON
2400 ON OFF OFF
4800 ON OFF ON
9600 ON ON OFF
19200 ON ON ON
Word, Parity, Stop SW4 SW5 SW6
8 Bits None 1 OFF OFF OFF
7 Bits None 1 OFF OFF ON
7 Bits Odd 1 OFF ON OFF
7 Bits Even 1 OFF ON ON
8 Bits None 1 ON OFF OFF
8 Bits Odd 1 ON OFF ON
8 Bits Even 1 ON ON OFF
8 Bits Space 1 ON ON ON
Modem Password SW A8
No Password OFF
Password Required ON
Inline Operation SW B8
Disable Inline Operation OFF
Enable Inline Operation ON
Unused SW A7
Unused SW B7

4
LED INDICATIONS
The front panel of the
PS635 has 12 indicator
LEDs. These indicators
show the current operating
status of the PS635. Below
is a list of the indicator
LEDs and their functions.
ALM - This LED indicates the PS635 has received an alarm condition. Detailed information on alarms
is covered later in this manual.
MDM - This LED indicates that carrier detect is present when a modem is used in conjunction with the
PS635.
PERCENT FULL -
These five indicator lights are used to show how much of the PS635 memory
contains call record data. The first indicator is 25%. If there is data in the PS635 but it is less than 25%
full, the 25% LED will blink. When 25% full is reached the 25% LED will remain on. At 26% full the
25% full LED remains lit and the 50% full LED starts flashing. At 50% full the 50% LED full remains
constantly lit. This sequence continues on the LEDs up through 75%, 95%, and 100% full. When data
is removed from the PS635 the percentage full indicators will turn off in the reverse sequence.
RXD IN - This indicator shows data flow into the INPUT port. RXD IN will show green when properly
connected to a PBX or other record source. When the PS635 is receiving data from the switch on the
INPUT port, this RXD IN will flicker between red and green.
RXD AUX and TXD AUX - These indicators show data flow in and out of the OUTPUT port. RXD
OUT will show green when properly connected to a PC serial port. RXD OUT will flicker red to show
data flow in on this port such as keystrokes commands being issued to the PS635. TXD OUT will
flicker red to show data flow out on this port.
DTR AUX - This LED will show red when the PS635 sees DTR high on the Output port.
POWER - This indicator shows that power is available to the PS635, and that the PS635 is on. Under
normal operating conditions, the POWER light will stay on steady with a blink every 10 seconds to
indicate proper operation.
DTR
AUX
100%95%75%50%25%ALM
Omnitronix, Inc.
Poll-Safe Call Record Buffer
PS635
TXD
AUX
RXD
AUX
RXD
IN POWER
MDM

5
PS635 POWER UP SEQUENCE
Before applying power to the PS635, the connecting cables should be installed on the INPUT and
OUTPUT RS232 ports. Plug the power cord into the receptacle marked 12 VAC on the rear panel of
the PS635. Then plug the wall mounted power transformer into a 120 VAC wall socket (standard AC
supply).
1)Power and TXD Out lights will light.
2)The MDM light will flash 3 times.
3) The first time the PS635 is powered up, or if the battery backup has been completely used up, the
PS635 will execute full memory test and will indicate this by the ALM, MDM and Percentage full lights
flashing once.
5)If all power up tests have properly passed, the Power indicator LED will flash 10 times to indicate that
these tests were successful and the PS635 will now be ready for use. After the Power LED stops
flashing the PS635 is ready to buffer call record data. During normal operation, the Power light will
flash once every 10 seconds.
6)If the PS635 fails any part of the above tests, it will indicate this by repeatedly flashing the Percent
Full LEDs. This is a fatal error, and Omnitronix Technical Support should be contacted immediately.
PS635 General Operation
The PS635c has a limited set of commands designed to provide a Compressed Binary Block polling
protocol and other PollCat compatible features. The PS635c has been customized to work with specific
customer applications and so is provides only a subset of the full PollCat compatible command set. If
you do not find the features you are looking for please contact Omnitronix.
The PS635c has two modes of releasing data: POLLED MODE releases data using the CBB protocol
via the internal modem or output port. INLINE MODE is designed for direct connection between a
PBX and computer with data being released using XON/XOFF handshaking. Which operating mode is
active is determined by DIP switch B8 on the bottom of the PS635c. OFF is Polled Mode and On is
Inline Mode

6
COMMANDS
Command: 00 Function: SET DATA PARTITION
Sets a partition containing all the records in the buffer at the time of sending the 00 command. Any
records received after the 00 command will not be included in the CBB release until a new 00 command
is issued.
Command: 01 Function: RELEASE DATA
Starts the CBB release protocol.
Command: 02 Function: RELEASE THE NEXT BLOCK
Sends the next CBB block.
Command: 03 Function: DATA HEADER
Displays the Data Header.
Command: 04 Function: SET DATA HEADER
Sets the Data Header.
Example: 04, THIS IS THE HEADER
Command: 06 Function: RESEND
Resends the last CBB Block sent.
Command: 09 Function: MODEM HANGUP
Causes the PS635c to hang up it’s internal modem.
Command: 13 Function: ID HEADER
Displays ID header.
Command: 14 Function: CALLBACK SETTINGS

7
Provides prompts for setting callback phone number and other settings.
Command: 16 Function: STATUS
Displays simple status screen.
Command: 20 Function: RECORD COUNT
Displays the record count within the current partition.
Command: 21 Function: FREE MEMORY
Displays the amount of free memory.
Command: 29 Function: BYPASS MODE
Enters bypass mode. In this mode, character input to the modem is passed directly to the Input Port (to
the PBX) and responses from the PBX are passed directly to the modem. This is used for viewing
incoming data or talking to the PBX. To exit bypass mode, press the ESC key, this will give you the
message COMPLETE. While in this mode, records received are not stored in memory.
Command: ^B30 Function: ESCAPE
Escape sequence used to exit a CBB release.
Command: 39 Function: ZERO
Clears all records from buffer memory.
Command: RESTART Function: RESET
Provides a software reset identical to pressing the reset button.
Command: FILLUP Function: ENABLE RE-ROUTE INPUT PORT

8
A test command to allow record to be input to memory via the modem or output port. After the
command is issued, any further characters sent to the 635c via the modem or output port will be taken as
though they cam in the input port and stored in memory accordingly. FILLUP mode is exited by hitting
the ESC key three times.
Command: ZAP Function: CLEAR ALL SETTINGS
The ZAP command clears all records from memory and sets all settings back to their factory defaults.
Command: SWITCH Function: DISPLAY DIP SWITCH SETTINGS
The SWITCH command shows the current DIP switch settings represented as two rows of zeroes and
ones. The first row represents DIP switch A and the second row represents DIP switch B. A zero
represents a switch off and a one represents a switch on.
Command: INLINEHSK Function: INLINE FLOW CONTROL
This command sets the output port handshaking mode when the 635c is set for inline operation. Options
are:
INLINEHSK XON Release data using XON/XOFF handshaking.
INLINEHSK DTR Release data controlled by the DTR signal on the output port.
INLINEHSK BOTH Require both a high DTR and an XON to release data.

9
Other Operational Information
Line Tag Mode - This option is always included in CCB release mode. It appends a 6 digit number
(from 000001 counting upwards, one for each record) to the front of each record.
CCB Release Mode -The 01 command always transmits data using the CBB protocol. There is no
option to set this to other release modes.
Auto Delete Mode - When releasing data using the CBB protocol, Auto Delete is always enabled and
can not be disabled.
Duplex - The 635 always responds in half duplex, e.i. it does not echo commands sent to it back to the
user.
Percent Full Callouts - This function is always enabled. If there is a callback phone number entered
using the 14 command, the PS635c will call that number if it reaches 80% full.
Modem Parity - When dialing the PS635c via modem, the modem parity is always set to 8 and None.
RESETTING THE PS635
There are several methods for resetting the PS635 to various degrees.
The RESET button is located on the rear panel on the left side viewed from the rear. The RESET
button “reboots” the PS635. Valid data in the PS635 will be preserved and PS635 configuration will
not be changed.
The RESTART command "reboots" the PS635 as if you had pressed the RESET button. If there is valid
data present in the PS635, all memory and configuration will be preserved.
The ZERO command clears the PS635 of all records. It can be used to clear all data both inside and
outside of the current partition. The number of records in the PS635 will be zero after the use of the
ZERO command. Other variables are not affected.
The ZAP command clears all data from memory and returns all settings back to factory defaults.

10
BATTERY BACKUP OPERATION
The PS635 is supplied with a lithium battery.
If while connected and running, the AC power source is interrupted, the internal battery will maintain
the PS635 database memory until the AC power source is re-established or the battery’s charge is
exhausted. The coin-cell lithium battery should provide 2-3 years of backup. Note: When power is
applied to the PS635, the battery is not being drained, so should last for the life of the product.
TEST FEATURES
The PS635 has a built-in self-test mode. To activate the self test, connect a direct cable from the PS635
Input port to the PS635 Output port. This cable allows the PS635 to detect that it is in self-test mode
and allows the PS635 to transfer data back and forth across this cable as part of the self test. In
addition, the PS635 also performs a full memory test.
CABLE CONFIGURATION FOR LOOP TEST
2 2 TRANSMIT DATA
3 3 RECEIVE DATA
5 5 CLEAR TO SEND
7 7 SIGNAL GROUND
20 20 DATA TERMINAL READY
PS635 OUTPUT PORT PS635 INPUT PORT
This cable needs to connect pins 2, 3, 5, 7 and 20 of the Input port to those same pins out the Output
port. Other pin connections do not matter for this test.
Connect power to the PS635 or press the reset button. When the PS635 recognizes that the test cable is
connected, it will do a quick test by transmitting data back and forth across the cable, and then it will
execute a memory test. If either of these tests fail, the PS635 percentage full LEDs will all flash
continuously. When both tests pass the power LED will flash about 20 times, then the whole test is
repeated, over and over until it fails or until you turn the unit off.
This is a useful “shelf-test” which can be left running for days if you are concerned about the reliability
of a given unit.
WARNING: This test will clear memory of all data. If there is data in the PS635, running this test will
wipe memory.
RECEIVE DATA
TRANSMIT DATA
CLEAR TO SEND
SIGNAL GROUND
DATA TERMINAL READY

11
WARRANTY INFORMATION
Omnitronix, Inc. hereby warrants that it will, as the buyers sole remedy, repair or replace, at its option,
any part of the Poll-Safe Model PS635 which proves to be defective by reason of improper materials or
workmanship, without charge for parts or labor, for a period of 12 (twelve) months. This warranty
period commences on the date of first retail purchase, and applies only to the original retail purchaser.
To obtain service under this warranty, you must obtain, either by telephone or letter, a return
authorization number from Omnitronix Technical Support. This authorization number may be obtained
by contacting Omnitronix Technical Support at the address and/or phone number below. The defective
unit is to be returned to Omnitronix with shipping prepaid, and the return authorization number must be
clearly marked on the outside of the package containing the defective unit.
The dealer's bill of sale or other satisfactory proof of the date of purchase may be required to be
presented in order to obtain service under this warranty.
This warranty applies if your Poll-Safe Model PS635 fails to function properly under normal use and
within the manufacturer's specifications. This warranty does not apply if, in the opinion of Omnitronix,
Inc., the unit has been damaged by misuse, neglect, or improper packing, shipping, modification or
servicing by other than Omnitronix or an authorized Omnitronix Service Center.
In no event shall Omnitronix, Inc. be liable for any loss, inconvenience or damage, whether direct,
incidental, consequential or otherwise, with respect to the Poll-Safe Model PS635. Omnitronix, Inc.'s
liability shall be limited to the purchase price of the PS635. No warranty of fitness for purpose or of
fitness of the PS635 for any particular application is provided. It is the responsibility of the user to
determine fitness of the PS635 for any particular application or purpose.
This warranty gives you specific legal rights. These rights may vary from state to state, as some states
do not allow limitations on liability.
You may request information on how to obtain service under this warranty by contacting Omnitronix
Technical Support at the address and phone number below:
Omnitronix Technical Support
760 Harrison Street
Seattle, WA 98109
[phone]

12
CANADIAN DEPARTMENT OF COMMUNICATIONS NOTICE
NOTICE: The Canadian Department of Communications Label identifies certified equipment. This
certification means that the equipment meets certain telecommunications network protective, operational
and safety requirements. The Department does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. In some cases, the company’s inside wiring associated with a single
line individual service may be extended by means of a certified connector assembly (telephone
extension cord). The customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protections that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This
precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
The Load Number (LN) assigned to each terminal device denotes the percentage of total load to be
connected to a telephone loop which is used by the device, to prevent overloading. The termination of a
loop may consist of any combination of devices subject only to the requirement that the total of the Load
Numbers of all the devices does not exceed 100. The load number of this unit is 5.
This digital apparatus does not exceed the Class A limits for Radio noise emissions from digital
apparatus set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003
of the Department of Communications.
AVIS: - L’étiquette du ministère des Communications du Canada identifie le materiel homologué.
Cette étiquette certifie que le matériel est conforme a certaines normes de protection, d’exploitation et
de sécurité des réseaux de télécommunications. Le Ministère n’assure toutefois pas que le matériel
fonctionnera a la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations
de l’entreprise locale de télécommunication. le matériel doit également etre installé en suivant une
méthod acceptée de raccordement. Dans certains cas, les fils intérieurs de l’entreprise utilisés pour un
service indivuduel a linge unique peuvent etre prolongés au moyen d’un dispositif homologué de

13
raccordement (cordon prolongateur téléphonique interne). L’abonné ne doit pas oublier qu’il est
possible que la conformité aux conditions énoncées ci-dessus n’empechent pas la dégradation du service
dans certaines situations. Actuellement, les entreprises de télécommunication ne permettent pas que
l’on raccorde leur matériel a des jacks d’abonné, sauf dans les cas précis prévus pas les tarrifs
particuliers de ces entreprises.
Les réparations de matériel homologué doivent etre effectuées pas un centre d’entretien Canadien
autorisé designé par le fournisseur, La compagnie de télécommunications puet demander a l’utilisateur
de débrancher un appareil a la suite de réparations ou de modifications effectuées par l’utilisateur ou a
cause de mauvais fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise a la terre de la source
d’energie electrigue, des lignes téléphoniques et des canalisations d’eau métalliques, s’il y en a, sont
raccordés ensemble. Cette précaution est particuliérement importante dans les régions rurales.
Avertissement. - L’utilisateur ne doit pas tenter de faire ces raccordements lui-meme; il doit avior
recours a un service d’inspection des installations électriques, ou a electricien, selon le cas.
L’indice de charge (IC) assigné a chaque dispositif terminal indique, pour éviter toute surcharge, le
pourcentage de la charge totale qui peut etre raccodée a un circuit téléphonique bouclé utilisé par ce
dispositif. La terminaison du circuit bouclé peut etre constituée de n’import quelle combinaision de
dispositif, pourvu que la somme des indices de charge de l’ensemble des dispositifs ne dépasse pas 100.
L’indice de charge de cet produit est 5.
Cet appereil numérique respecte les limites de bruits radioélectriques applicables aux appareils
numériques de Classe A prescrites dans la norme sur le matériel brouilleur :”Appareils Numériques”,
NMB-003 édictée par le ministre des Communications.
INTERNAL MODEM INFORMATION
The internal modem supplied with this product complies with Part 68 of the FCC Rules and Regulations.
The labeling on the modem provides the FCC Registration number and the Ringer Equivalence Number
(REN) for the modem. This information is also listed below. You must, upon request, provide this
information to your telephone company.
The REN is useful to determine the quantity of devices you may connect to a telephone line and still
have all of these devices ring when the number is called. In most, but not all areas, the sum of the RENs
of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices
you may connect to a line, as determined by the REN, you should contact the local telephone company
to determine the maximum REN for your calling area.
If the modem causes harm to the telephone network, the telephone company may discontinue your
service temporarily. If possible, they will notify you in advance. If advance notification is not possible,
you will be notified as soon as possible.

14
Your telephone company may make changes in its facilities, equipment, operations or procedures that
could affect proper functioning of your equipment. If they do, you will be notified in advance to give
you an opportunity to maintain uninterrupted telephone service.
If you experience trouble with the modem, contact Omnitronix at [phone] for information on
obtaining service or repairs. The telephone company may ask you to disconnect the device from the
network until the problem has been corrected or until you are sure that the device is not malfunctioning.
This device may not be used on coin service lines provided by the telephone company (this does not
apply to private coin telephone applications which use standard lines). Connection to party lines is
subject to state tariffs.
2400 Baud Modem: FCC ID: EUD 5U9 BRI4480
REN 0.8B