Omnitronix Poll-Safe PS635 User manual

Poll-Safe
Call Record Buffer - Model PS635
Users Manual
Omnitronix, Inc.
760 Harrison Street
Seattle, WA 98109
[phone]
Copyright 1996 by Omnitronix, Inc. All Rights Reserved

Introduction............................................................................................................ 1
General Operating Features 1
Input/Output Port Connections............................................................................. 2
DIP Switch Configuration 3
LED Indications..................................................................................................... 4
PS635 Power Up Sequence 5
PS635 General Operation..................................................................................... 5
PS635 Commands 6
PS635 Other Operational Information.................................................................. 9
Resetting The PS635 9
Battery Backup Operation..................................................................................... 10
Test Features 10
Warranty Information............................................................................................ 11
Canadian Department Of Communications Notice 12
Internal Modem Information................................................................................. 13
Contents

1
INTRODUCTION
This User's Manual describes the installation and operation of the Poll-Safe - Model PS635. The
information presented here is provided to assist in the installation and use of the PS635 and is subject to
change without notice.
Additional assistance with installation and operation of the PS635 can be obtained by calling
Omnitronix Technical Support at [phone].
GENERAL OPERATING FEATURES
The PS635 is a versatile data recording device designed for collection, storage and transfer of phone-
related call records or other types of record-oriented data. Features include:
•High-reliability, low-power design
•Average 3:1 ratio internal data compression
•Power protection/watchdog circuitry
•Battery backup of data storage memory
•Optional 2400 baud internal modem.
•Flash ROM storage of all configuration settings and programming information
•Flash ROM firmware upgradable via modem
The PS635 is designed for flexibility and ease of use. LEDs on the PS635 front panel allow for quick
determination of PS635 status such as data activity, data percentage full, modem activity, alarm status
and power status. Connections for input, output, modem and power are located on the rear panel of the
PS635. Two banks of DIP switches on the underside of the PS635 allow for configuration of input and
output port communication settings as well as operational settings.
In summary, the PS635 is a highly reliable and economical data recording system with the features and
versatility needed for your data collection applications. Details and features of its operation are fully
described in this manual.

2
INPUT and OUTPUT PORT CONNECTIONS
The INPUT port of the PS635 is a male DB25 RS232 connector. The INPUT port connects to the PBX
or other source of call records. The Input port is configured as DTE, similar to a PC serial port.
The PS635 Input port only requires connections to Ground and Receive Data to receive data from the
PBX. Your PBX may require connection to some or all of the output pins of the PS635 Input port in
order to release data to the PS635. When a device is properly connected to the PS635 Input port, the
PS635 RXD IN light will be lit green, and will flicker red when receiving data.
The Output port of the PS635 uses a female DB25 RS232 connector. The Output port connects to the
device used to process the call record data, usually a pc with call accounting software installed. The
PS635 Output port is a DCE configuration similar to a modem or PBX. When a device is properly
connected to the PS635 Output port the PS635 RXD AUX light will be lit green, and will flicker red
when releasing data.
RESET
PHONELINE
DTE INPUT (FROM SM DR PORT) DCE OUTPUT (TOCOMPUTER)12VAC
8
76
5
4
32
20
RECEIVE DATA:
REQUEST TO SEND:
DATA SET READY:
TRANSMIT DATA:
DATA TERMINAL READY:
CLEAR TO SEND
SIGNAL GROUND
DATA CARRIER DETECT:
(INPUT) - Receives Call Data From Switch
(OUTPUT) - Pulled to RS232 High Level
(INPUT) - Not Required
(
O
UTPUT
)
-X
O
N
/
X
O
FF Handshakin
g
Back to
S
witch
(OUTPUT)-DTRHandshakingtoSwitch
(INPUT) - Receives Handshaking From Switch
(INPUT) - Not Required
DTE Input port
8
76
5
4
32
20
TRANSMIT DATA:
REQUEST TO SEND:
DATA SET READY:
RECEIVE DATA:
DATA TERMINAL READY:
CLEAR TO SEND:
SIGNAL GROUND
DATA CARRIER DETECT:
(OUTPUT) - Transmits Call Data
(OUTPUT) - Pulled to RS232 High Level
(INPUT) - Commands and XON/XOFF Handshakin
g
(INPUT) -
(OUTPUT) - Pulled to RS232 High Level
DCE
8
76
5
4
32
20
TRANSMIT DATA:
REQUEST TO SEND:
DATA SET READY:
RECEIVE DATA:
DATA TERMINAL READY:
CLEAR TO SEND:
SIGNAL GROUND
DATA CARRIER DETECT:
(OUTPUT) -
(INPUT) - Not Required
(OUTPUT) - Pulled to RS232 High Level
(INPUT) -
(INPUT) - DTR Handshaking
(OUTPUT) - Pulled to RS232 High Level
(OUTPUT) - Pulled to RS232 High Level
DCE Output port
FIGURE 2. PS635 Input/Output Ports

3
DIP SWITCH CONFIGURATIONS
Two DIP switch banks on the bottom side of the
PS635 control the baud rate, parity, and stop bit
parameters of the PS635 Input and Output ports.
These switches are labeled A and B. These
switch "banks" contain eight switches labeled 1
through 8.
DIP switches A1 through A6 set the parameters
for the Input port, DIP switches B1 through B6
set the parameters for the Output port. The
following chart for Baud Rate, Parity, and Stop
Bits applies both to switches A1-A6 and B1-B6.
Switch A8 enables the password request when
connecting by an internal modem. If enabled,
you will be asked for a password before being
able to access the PS635 via modem. The
default password is SMDR and is case sensitive.
Verifying and changing the password is covered
in the PS635 COMMANDS section of this
manual.
Switch B8 enables Xon/Xoff flow control of the
PS635. In this mode, the PS635 will start
releasing data when an Xon is received on the
Output port, and stop releasing data when an
Xoff is received. Unless this feature is
specifically desired, this switch should be set to
OFF.
SW A7 and SW B7 are unused.
Baud Rate SW1 SW2 SW3
9600 OFF OFF OFF
300 OFF OFF ON
600 OFF ON OFF
1200 OFF ON ON
2400 ON OFF OFF
4800 ON OFF ON
9600 ON ON OFF
19200 ON ON ON
Word, Parity, Stop SW4 SW5 SW6
8 Bits None 1 OFF OFF OFF
7 Bits None 1 OFF OFF ON
7 Bits Odd 1 OFF ON OFF
7 Bits Even 1 OFF ON ON
8 Bits None 1 ON OFF OFF
8 Bits Odd 1 ON OFF ON
8 Bits Even 1 ON ON OFF
8 Bits Space 1 ON ON ON
Modem Password SW A8
No Password OFF
Password Required ON
Inline Operation SW B8
Disable Inline Operation OFF
Enable Inline Operation ON
Unused SW A7
Unused SW B7

4
LED INDICATIONS
The front panel of the
PS635 has 12 indicator
LEDs. These indicators
show the current operating
status of the PS635. Below
is a list of the indicator
LEDs and their functions.
ALM - This LED indicates the PS635 has received an alarm condition. Detailed information on alarms
is covered later in this manual.
MDM - This LED indicates that carrier detect is present when a modem is used in conjunction with the
PS635.
PERCENT FULL -
These five indicator lights are used to show how much of the PS635 memory
contains call record data. The first indicator is 25%. If there is data in the PS635 but it is less than 25%
full, the 25% LED will blink. When 25% full is reached the 25% LED will remain on. At 26% full the
25% full LED remains lit and the 50% full LED starts flashing. At 50% full the 50% LED full remains
constantly lit. This sequence continues on the LEDs up through 75%, 95%, and 100% full. When data
is removed from the PS635 the percentage full indicators will turn off in the reverse sequence.
RXD IN - This indicator shows data flow into the INPUT port. RXD IN will show green when properly
connected to a PBX or other record source. When the PS635 is receiving data from the switch on the
INPUT port, this RXD IN will flicker between red and green.
RXD AUX and TXD AUX - These indicators show data flow in and out of the OUTPUT port. RXD
OUT will show green when properly connected to a PC serial port. RXD OUT will flicker red to show
data flow in on this port such as keystrokes commands being issued to the PS635. TXD OUT will
flicker red to show data flow out on this port.
DTR AUX - This LED will show red when the PS635 sees DTR high on the Output port.
POWER - This indicator shows that power is available to the PS635, and that the PS635 is on. Under
normal operating conditions, the POWER light will stay on steady with a blink every 10 seconds to
indicate proper operation.
DTR
AUX
100%95%75%50%25%ALM
Omnitronix, Inc.
Poll-Safe Call Record Buffer
PS635
TXD
AUX
RXD
AUX
RXD
IN POWER
MDM

5
PS635 POWER UP SEQUENCE
Before applying power to the PS635, the connecting cables should be installed on the INPUT and
OUTPUT RS232 ports. Plug the power cord into the receptacle marked 12 VAC on the rear panel of
the PS635. Then plug the wall mounted power transformer into a 120 VAC wall socket (standard AC
supply).
1)Power and TXD Out lights will light.
2)The MDM light will flash 3 times.
3) The first time the PS635 is powered up, or if the battery backup has been completely used up, the
PS635 will execute full memory test and will indicate this by the ALM, MDM and Percentage full lights
flashing once.
5)If all power up tests have properly passed, the Power indicator LED will flash 10 times to indicate that
these tests were successful and the PS635 will now be ready for use. After the Power LED stops
flashing the PS635 is ready to buffer call record data. During normal operation, the Power light will
flash once every 10 seconds.
6)If the PS635 fails any part of the above tests, it will indicate this by repeatedly flashing the Percent
Full LEDs. This is a fatal error, and Omnitronix Technical Support should be contacted immediately.
PS635 General Operation
The PS635c has a limited set of commands designed to provide a Compressed Binary Block polling
protocol and other PollCat compatible features. The PS635c has been customized to work with specific
customer applications and so is provides only a subset of the full PollCat compatible command set. If
you do not find the features you are looking for please contact Omnitronix.
The PS635c has two modes of releasing data: POLLED MODE releases data using the CBB protocol
via the internal modem or output port. INLINE MODE is designed for direct connection between a
PBX and computer with data being released using XON/XOFF handshaking. Which operating mode is
active is determined by DIP switch B8 on the bottom of the PS635c. OFF is Polled Mode and On is
Inline Mode

6
COMMANDS
Command: 00 Function: SET DATA PARTITION
Sets a partition containing all the records in the buffer at the time of sending the 00 command. Any
records received after the 00 command will not be included in the CBB release until a new 00 command
is issued.
Command: 01 Function: RELEASE DATA
Starts the CBB release protocol.
Command: 02 Function: RELEASE THE NEXT BLOCK
Sends the next CBB block.
Command: 03 Function: DATA HEADER
Displays the Data Header.
Command: 04 Function: SET DATA HEADER
Sets the Data Header.
Example: 04, THIS IS THE HEADER
Command: 06 Function: RESEND
Resends the last CBB Block sent.
Command: 09 Function: MODEM HANGUP
Causes the PS635c to hang up it’s internal modem.
Command: 13 Function: ID HEADER
Displays ID header.
Command: 14 Function: CALLBACK SETTINGS

7
Provides prompts for setting callback phone number and other settings.
Command: 16 Function: STATUS
Displays simple status screen.
Command: 20 Function: RECORD COUNT
Displays the record count within the current partition.
Command: 21 Function: FREE MEMORY
Displays the amount of free memory.
Command: 29 Function: BYPASS MODE
Enters bypass mode. In this mode, character input to the modem is passed directly to the Input Port (to
the PBX) and responses from the PBX are passed directly to the modem. This is used for viewing
incoming data or talking to the PBX. To exit bypass mode, press the ESC key, this will give you the
message COMPLETE. While in this mode, records received are not stored in memory.
Command: ^B30 Function: ESCAPE
Escape sequence used to exit a CBB release.
Command: 39 Function: ZERO
Clears all records from buffer memory.
Command: RESTART Function: RESET
Provides a software reset identical to pressing the reset button.
Command: FILLUP Function: ENABLE RE-ROUTE INPUT PORT

8
A test command to allow record to be input to memory via the modem or output port. After the
command is issued, any further characters sent to the 635c via the modem or output port will be taken as
though they cam in the input port and stored in memory accordingly. FILLUP mode is exited by hitting
the ESC key three times.
Command: ZAP Function: CLEAR ALL SETTINGS
The ZAP command clears all records from memory and sets all settings back to their factory defaults.
Command: SWITCH Function: DISPLAY DIP SWITCH SETTINGS
The SWITCH command shows the current DIP switch settings represented as two rows of zeroes and
ones. The first row represents DIP switch A and the second row represents DIP switch B. A zero
represents a switch off and a one represents a switch on.
Command: INLINEHSK Function: INLINE FLOW CONTROL
This command sets the output port handshaking mode when the 635c is set for inline operation. Options
are:
INLINEHSK XON Release data using XON/XOFF handshaking.
INLINEHSK DTR Release data controlled by the DTR signal on the output port.
INLINEHSK BOTH Require both a high DTR and an XON to release data.