Onq 364772-01 User manual

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4 PORT ROUTER/SWITCH (P/N 364772-01)

OWNER’S MANUAL

1307772 REV.O

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FCC Certifications

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of

the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio or TV communications. If this equipment

does cause harmful interference to radio or television reception, which can be determined by turning the On-Q Home 4

Port Router/Switch off and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

•Reorient or relocate the affected receiving radio or TV antenna.

•Increase the separation between the Router/Switch and affected device.

•Connect the Router/Switch into an outlet on a circuit different from that to which the affected equipment is

connected.

•Consult the dealer or an experienced radio/TV technician for help.

Shielded interface cables must be used in order to comply with emission limits.

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could

void your authority to operate the equipment.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This

device may not cause harmful interference, and (2) This device must accept any interference received, including

interference that may cause undesired operation.

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user

may be required to take adequate measures.

All trademarks and brand names are the property of their respective proprietors.

Specifications are subject to change without prior notification.

iii

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TABLE OF CONTENTS

I.Introduction 1

II.ProductOverview 2

A.Features 2

B.ComponentsIncluded 2

C.ReplacementParts 2

D.DetailedPhysicalDescription 3

III. Installation 4

A.“Rough-In”Steps 4

B.“Trim-Out”Steps 4

IV. Initial Configuration 5

A. Configuring a Network Interface Card to talk to the Router/Switch 5

B. Logging on to the Router/Switch 5

C. Using the Setup Wizard for Internet (WAN) Port Setup 7

1. Cable Modem Setup 7

2.DSLModemSetup 9

3. Static IP Address and PPTP Setup 11

D.UsingManualSetup 12

1.RouterPasswordSetup 12

2. Manual WAN (Internet) Port Setup 13

3.WANAliasIPSetup 13

4. DNS Setup 14

5. Time Zone Setup 14

V.BrowsingStatus 15

A.SystemStatus 15

B.DHCPTable 16

C.RoutingTable 16

D.DynamicDNSStatus 17

VI.SystemTools 18

A.SystemLog 18

B.HackerLog 19

C.RouterReset 19

D.FirmwareUpgrade 20

E.SavingConfiguration 20

VII.AdvancedSetup 21

A.LANIPSetup 21

B.DHCPSetup 21

C.FirewallSetup 22

D.ParentalControl 24

1.Privilege 24

2.MACControl 24

3.URLBlocking 25

4.TimeFilter 25

E.VirtualServer 26

F.Routing 27

G.WANMACClone 29

H.DDNSSetup 29

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I.PortForwarding 30

J. Special Applications 31

VIII. Troubleshooting 32

A.ContactInformation 32

B.FAQs 32

Appendices

A.Specifications 36

B.GlossaryofTerms 39

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I. Introduction

The On-Q Home 4 Port Router/Switch is an integrated Internet IP sharing device with a built-in 4-port 10/100Mbps

Fast Ethernet switch. It is the perfect solution to connect a small group of PCs to a high-speed broadband Internet

connection (see Figure 1). Up to 253 users can have high-speed Internet access simultaneously via one single IP address

(Internet account) of the Cable/xDSL modem.

With its built in NAT technology, this product also serves as an Internet firewall, protecting your network from being

accessed by outside users. All incoming data packets are monitored and filtered. The Router can also be configured

with Parental Control, to filter internal users’ access to the Internet.

The built-in 4-port Fast Ethernet Switch lets users plug the network cable into the device without buying additional

Hub/Switch.

Figure 1: Small Office/ Home Office Setup

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II. Product Overview

A. Features

•Supports PPPoE, PPTP Client and Dynamic DNS.

•Supports Auto MDI/MDIX for both LAN/Internet Port.

•DHCP server allocates up to 248 client IP addresses.

•Up to 10 Virtual Servers supported.

•DMZ host & Multi-DMZ supported.

•Static routing supported.

•Firmware upgrades through the network supported.

•Supports Windows 95/98/NT/2000/XP.

•Natural firewall keeps hackers out.

•Parental Controls allows administrator to control Internet access.

•Load/Save device settings from/to a PC file.

B. Components Included

The On-Q Home 4 Port Router/Switch includes the following parts:

•Router/Switch Module

•Router/Switch DC Power Supply

•Router/Switch Owner’s Manual on CD

•Router/Switch User Guide

C. Replacement Parts

Replacement parts available for the On-Q Home 4 Port Router/Switch include:

•Router/Switch DC Power Supply (P/N 364775-01)

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D. On-Q Home 4 Port Router/Switch Detailed Physical Description

The following information describes the physical characteristics of the On-Q Home Router/Switch:

1. Router/Switch Module Connection Area

Figure 2 shows the Router/Switch connection area including:

DC Input connector – connection from power supply

WAN (Internet) Port – 8 position RJ-45 jack (connects to Cable or DSL modem)

Local Switch Ports – 8 position RJ-45 jacks (connection from outlets in rooms)

Reset Button - A button press (over 3 seconds) resets the Router/Switch unit to the factory default settings.

This clears all user settings, including User Name, Password, IP Address, and Subnet Mask.

NOTE: Refer to Section IV Configuration for instructions on re-configuring the Router/Switch.

2. Router/Switch Status LEDs (see Figure 2)

Power – On solid orange when power is supplied.

Diag – On solid green indicates router’s self-diagnosis mode is running during boot-up/restart.

10/100 Local Port and WAN Port LEDs

Link/Act – On solid green indicates functional network link through the port with the attached

device. Blinking green indicates router is sending/receiving data over that port.

Fdx/Col – On solid green indicates the connection through the port is running in Full Duplex Mode.

Blinking green indicates connection is experiencing collisions.

100/10 – On solid orange indicates port is operating at 100 Mbps. Off indicates 10 Mbps.

Figure 2

Diag LED Switch Port LEDsWAN LEDs

STATUS

Power LED

DC Input Reset Button

WAN Port Local Switch Ports

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III. Installation

The On-Q Home 4 Port Router/Switch is best installed during new construction in two steps; at “rough-in” after

the Electricians are done, but prior to drywall being installed, and at “trim-out” after the drywall is installed and

painted. These steps are detailed below:

A. “Rough-in” steps:

1. A single dedicated CAT5e should be run in the walls from the structured wiring enclosure location in the

home where the On-Q Home 4 Port Router/Switch will be installed to each outlet location in the rooms

where Internet service is required (leave extra cable at both ends).

2. At the selected outlet locations, a single gang box or mud ring should be installed, with the extra CAT5e

cable in the box, or attached in such a way that it may be fished out after the drywall is installed.

B. “Trim-out” steps:

1. The CAT5e that was secured at each of the outlets should be pulled out and terminated with a 110

punchdown tool on an RJ45 insert and attached to a wallplate, which is then installed in the single gang

box or mud ring.

2. In the structured wiring enclosure the CAT5e from the outlets may be terminated with a 110 punchdown

tool onto an On-Q Home 5 Port Network Interface Module’s RJ45 Inserts or with RJ-45 plugs for direct

connection to the On-Q Home 4 Port Router/Switch.

3. The On-Q Home 4 Port 10/100 Router/Switch is installed in the structured wiring enclosure by slipping

the tabs into the square holes, and using the push pin in a round hole to secure the router.

4. If the outlet cables were punched down at a Network Interface Module, CAT5e patch cables are then

connected from the On-Q Home 5 Port Network Interface Module to the input ports on the OnQ 4-Port

10/100 Router/Switch.

5. An additional CAT5e patch cable is then connected from the network (WAN) port of the 4 Port 10/100

Router/Switch to the Cable Modem or DSL Modem housed in the structured wiring enclosure.

6. The 4 Port 10/100 Router/Switch is powered with an AC to DC adapter which also needs to be plugged

in to an AC source.

7. Follow the steps in the next two sections for configuring the router.

NOTE: Use proper tools and standard TIA 568A rules to prep and terminate the CAT5e cable, such as the

On-Q Home CAT5 Cable Stripper (P/N 363292-01), the On-Q Home EZ RJ45 Crimp Tool (P/N

364555-01) and the On-Q Home 110 Punchdown Tool (P/N 363293-01).

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IV. Initial Configuration (see Section VII. Advanced Setup for more information)

The On-Q Home 4 Port Router/Switch is typically configured in one of two ways; (1) From a portable PC

connected through one of the Local Switch Ports on the Router/Switch Module in the enclosure, or (2) From a PC

in one of the rooms of the house, connected through an outlet in the room to the enclosure where it is patched to

(or directly connected to) one of the Local Switch Ports (see Figure 3). In either case, the PC must have an Ethernet

Network Interface Card to communicate with the Router/Switch.

A. Configuring a Network Interface Card to talk to the Router/Switch

NOTE: The steps below assume that your PC’s network interface card is set to DHCP, or in other words, to

obtain IP addressing automatically. The steps also assume that the On-Q Home 4 Port Router/Switch is set to

its default settings and that all the cables previously discussed are properly connected. It is also possible to

perform these steps by configuring your computer (with installed Ethernet Network Interface Card) to talk to the

On-Q Router/Switch on its specific IP subnetwork (192.168.40.xxx). The On-Q Router/Switch’s default IP

address in that subnetwork is 192.168.40.254, so your PC’s Ethernet Card can be temporarily assigned an IP

address, (like 192.168.40.10), on that same subnetwork to talk to and configure the Router/Switch. Giving the

PC a specific IP address is also called assigning it a Static IP address, as compared to a Dynamic IP address that

is typically assigned by a service provider when your PC’s network interface card is configured for Dynamic Host

Configuration Protocol (DHCP).

NOTE: Before doing any PC IP Address re-configuration, make sure you first write down all of the current IP

settings. XP users can set “last known useable configuration” under System Accessories before re-configuring.

B. Logging on to the Router/Switch

1. With your PC connected to one of the local ports on the Router/Switch, open a browser and enter the

Router/Switch’s default IP address (192.168.40.254), and click “Go” (see Figure 4) to get the login page.

Figure 3

Figure 4

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2. To logon, enter “admin” for the user name and password and just click OK (see Figure 5).

3. Figure 6 shows the screen you will see once you have logged on. The Setup Wizard will lead you step-by-

step through the configuration of the Router.

NOTE: You can select manual setup, obtain status, utilize tools, perform advanced functions and access help

files on all topics by clicking on the pull-down items on the left of each screen.

Figure 5

Figure 6

192.168.40.254

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C. Using the Setup Wizard for Internet (WAN) Port Setup

By answering a series of questions shown on the following screens, the wizard will help you configure your

router for Cable Modem (normally DHCP controlled IP addressing), DSL Modem (normally PPPoE), or a

Static IP addressed type of ISP service (including PPTP).

1. Cable Modem Setup

By answering NO to the first two questions (see Figure 7), and clicking on Next, you will be asked if your

ISP has given you any DNS addresses (see Figure 8). Your answer will probably be NO for this question

also. When you click on Next, you will be asked for your time zone (see Figure 9), so that any router log

files will be accurate as to the times that events occur. When you click on Finish, your Cable Modem

Setup is complete and you should be able to access the Internet.

Figure 7

Figure 8

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If you had received a host name from the ISP, and so clicked on YES as the answer to the second question

on the first screen (see Figure 10), a pop-up area would have appeared for you to enter the host name and

MTU size (1492 is a good starting point).

If the ISP had provided you with a DNS address, you would have clicked YES on that screen (see Figure

11), and entered the DNS address or addresses in the pop-up boxes. As before, clicking on Next would

have taken you to the Time Zone screen to allow you to complete your Cable Modem configuration.

Figure 9

Figure 10

Figure 11

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2. DSL Modem Setup

By answering YES to the first question and NO to the second question on the first screen (see Figure 12),

and clicking Next, you will be taken to the screen shown in Figure 13, and asked whether the ISP has

provided you with a static IP address or not.

Your answer will probably be NO, but if the ISP did provide a static IP address for your DSL Service, click

on YES and a pop-up area will appear (see Figure 14) which allows you to select Fixed IP and enter the

static IP address, subnet mask and default gateway address. The PPTP selection will be discussed in the

next section.

Figure 12

Figure 13

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When you click on Next after entering your static IP address information, you will be taken to the Alias IP

screen shown in Figure 15. Here you can enter up to 5 alias IP addresses (assuming your ISP supports this)

to better enable support for multi-IP address applications such as Virtual Server or DMZ Host. After

applying up to five alias addresses, you will be taken to the DNS and Time Zone screens that were shown

before in Figure 8 and Figure 9.

If you had selected NO back on Figure 13 when asked about the ISP providing you a static IP address, you

would have been taken directly to the PPPoE configuration screen (see Figure 16) to configure PPPoE

(Point-to-Point Protocol over Ethernet) settings for DSL Modem Service.

Figure 14

Figure 15

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Enter the User Name, Password and Service Name (if applicable) that your ISP provided with the DSL

service. The Connect on Demand function will allow you to quickly re-establish a connection that has

timed out. The Max Idle Time is the amount of time you want to wait before the router drops your

connection. It is configurable from 1-60 minutes (0 minutes means the connection is never dropped).

When you click on Next, you will be taken to the DNS and Time Zone screens (Figure 8 and Figure 9) as

covered previously.

3. Static IP Address and PPTP Configuration

By answering YES to the first question on the first screen (see Figure 12), you will shown the screen below

(see Figure 17). where you can select between Fixed IP service (Leased Line or some DSL Service) or PPTP

(Point-to-Point Tunneling Protocol) which is popular in Europe and is sometimes used in the US for VPN

service. Selecting Fixed IP was shown in Figure 14 under DSL Configuration which resulted in a pop up

area to enter the static IP address info. If you select PPTP as shown in Figure 17 and click on Next, and

you’ll be shown the PPTP screen (see Figure 18).

Figure 16

Figure 17

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Enter the PPTP information provided by your ISP into the fields shown above. When you click on Next

you will be taken to the DNS and Time Zone screens as shown in Figure 8 and Figure 9 and covered

previously.

D. Using Manual Setup

The Setup folder on the left of the screen contains several items that may be configured manually. These

include the Router Password, WAN (Internet) port settings, WAN Alias IP settings, DNS settings and Time

Zone settings. Most of these are also configurable using the Setup Wizard.

1. Router Password Setup

Select the Setup Folder on the left side of the screen, and the Password file under that Folder. This screen

(see Figure 19) allows you to change the Router’s password.

Figure 18

Figure 19

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2. Manual WAN (Internet) Port Setup

Select the Setup Folder on the left side of the screen, and the Configure file under that Folder. This screen

(see Figure 20) allows you to configure the WAN (Internet) service that you will be using with this Router.

3. WAN Alias IP Setup

Select the Setup Folder on the left side of the screen, and the WAN Alias IP file under that Folder. This

screen (see Figure 21) allows you to enter up to 5 alias IP addresses (assuming your ISP supports this) to

better enable support for multi-IP address applications such as Virtual Server or DMZ Host.

Figure 20

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4. DNS Setup

Select the Setup Folder on the left side of the screen, and the DNS file under that Folder. This screen (see

Figure 22) allows you enter any DNS addresses that your ISP may have provided.

5. Time Zone Setup

Select the Setup Folder on the left side of the screen, and the Configure file under that Folder. This screen

(see Figure 23) allows you to select your time zone, so that router log files will be accurate as to the times

that events occur.

Figure 21

Figure 22

Figure 23

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V. Browsing Status

A. System Status

Select the Status Folder on the left side of the screen, and the Status file under that Folder. This screen (see

Figure 24) provides the current system information of the router. All of the information provided is read-only.

Router Name: You will see the name of this device in this field.

Firmware Version: You will see the installed version of the firmware.

WAN IP Configure: This field shows whether or not you have enabled the use of PPPoE connection, Static IP

or Dynamic IP.

Firewall Settings:

-NAT allows all of the computers on your network to use one IP address.

-Hacker Attack Protect significantly reduces the chance of unauthorized network access.

-DHCP server shows the status of the router’s DHCP server function.

-Block Hacker Scan makes your Router invisible so that hackers do not readily see your Router on the network.

-Remote Management allows you to manage this device from the remote site via the network.

LAN: These fields display the current IP address and Subnet Mask of the router as seen by the users on your

internal network.

WAN: These fields display the IP Address, Subnet Mask and Default Gateway of the router as seen by external

users on the Internet. DNS (Domain Name Server) shows the IP address of the DNS currently being used.

Figure 24

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B. DHCP Table

Select the Status Folder on the left side of the screen, and the DHCP Table file under that Folder. This screen

(see Figure 25) shows the number of clients who exist in your DHCP pool and their information such as MAC

Address, Computer name and IP Address.

C. Routing Table

Select the Status Folder on the left side of the screen, and the Routing Table file under that Folder. On this

screen (see Figure 26), you will see the current routing configuration such as the address of Destination LAN

IP, Default Gateway, Subnet Mask, Metric and the Interface (LAN or WAN).

Figure 25

Figure 26

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