OnSSI NetDVR 6.5a User manual

NetDVR 6.5a
Network Video Recorder
User Manual
On-Net Surveillance Systems Inc. (OnSSI)
One Blue Hill Plaza, 7th Floor | P.O. Box 1555
Pearl River NY 10965
P: 845-732-7900 | T: 845-732-7900
[email protected] | www.onssi.com

On-Net Surveillance Systems, Inc. NetDVR 6.5
Table of Contents
i
Table Of Contents
WELCOME..................................................................................................................................................................9
SYSTEM REQUIREMENTS....................................................................................................................................11
• Surveillance System Server ................................................................................................................11
• Ocularis Client Lite..................................................................................................................................12
• NetGuard-EVS...........................................................................................................................................12
• NetGuard ....................................................................................................................................................12
• NetPDA/NetCell Server..........................................................................................................................13
• NetPDA/NetCell Client............................................................................................................................14
• NetMatrix....................................................................................................................................................14
IMPORTANT PORT NUMBERS .....................................................................................................................................14
WINDOWS VISTA INFORMATION................................................................................................................................15
TIME SERVER RECOMMENDED ..................................................................................................................................15
INSTALLATION .......................................................................................................................................................16
UPGRADING FOR A PREVIOUS VERSION .....................................................................................................................17
• Prerequisites..............................................................................................................................................17
• Backing Up Your Current Configuration..........................................................................................17
• Removing the Current Version...........................................................................................................17
• Installing the New Version...................................................................................................................18
• Restoring a Configuration Backup (if Required)..........................................................................18
• Updating Video Device Drivers...........................................................................................................18
• Upgrading NetGuard-EVSs...................................................................................................................19
ADMINISTRATION..................................................................................................................................................20
ADMINISTRATOR LOGIN WINDOW.............................................................................................................................20
ADMINISTRATOR WINDOW........................................................................................................................................20
• Device Manager Section........................................................................................................................20
Adding Devices......................................................................................................................................................21
Editing Settings for Devices..................................................................................................................................21
Editing Settings for Cameras ................................................................................................................................21
Renaming a Camera.............................................................................................................................................................21
Assigning Shortcut Numbers to Cameras.............................................................................................................................21
Editing Settings for Audio Sources........................................................................................................................22
Disabling/Enabling Cameras and Audio Sources.................................................................................................22
• Administrator Window's Buttons .......................................................................................................23
DEVICES &DLKS......................................................................................................................................................26
How to Import Device License Keys .....................................................................................................................26
How to Add a Device.............................................................................................................................................26
Edit Device Settings Window ................................................................................................................................29
• Identify Video Device Section.............................................................................................................30
• Network Settings for Video Device Section...................................................................................32
Camera Settings for [Device Name] window........................................................................................................33
• P/T/Z Camera Selection Section........................................................................................................34
• Camera List and Fields..........................................................................................................................35
CAMERAS ..................................................................................................................................................................36
About Camera Administration ..............................................................................................................................36
Camera Settings for [Device Name] [Camera Name] Window............................................................................36
• Speedup Settings ....................................................................................................................................37

On-Net Surveillance Systems, Inc. NetDVR 6.5
Table of Contents
ii
• Recording Settings..................................................................................................................................37
• Live Settings..............................................................................................................................................39
• Audio............................................................................................................................................................39
• IPIX...............................................................................................................................................................39
• Motion Detection Settings....................................................................................................................39
• Database Settings...................................................................................................................................40
Database Resizing................................................................................................................................................................42
• Image Quality..........................................................................................................................................42
• Event Notifications.................................................................................................................................42
• Outputs......................................................................................................................................................42
• PTZ Preset Positions... (PTZ Cameras Only).................................................................................43
Configure Device Window.....................................................................................................................................43
• Camera Settings Section......................................................................................................................43
Include Date and Time in Image..........................................................................................................................................43
• Preview Image..........................................................................................................................................44
Adjust Motion Detection Window..........................................................................................................................44
• Noise Sensitivity ......................................................................................................................................45
• Motion Sensitivity....................................................................................................................................45
Define Exclusion Regions Window........................................................................................................................46
• Defining Areas in which Motion Detection Should Be Disabled..............................................46
• Define Exclusion Regions Window's Buttons and Check Boxes.............................................47
Output Settings for [Device Name] [Camera Name] Window..............................................................................48
• Associating Outputs with Manual Control and Detected Motion............................................48
Selecting Output for Manual Control...................................................................................................................................48
Selecting Output for Use on Motion Detection....................................................................................................................49
Setup Notifications on Events Window..................................................................................................................50
• What Is an Event Notification?...........................................................................................................50
• Specifying Events for which Event Notification Should Be Used...........................................51
PTZ Preset Positions for [Device Name] [Camera Name] Window.....................................................................51
• Why Use Preset Positions?...................................................................................................................52
• Absolute and Relative Positioning PTZ Cameras .........................................................................52
• How to Define a Preset Position.........................................................................................................52
• PTZ Preset Positions for [Device Name] [Camera Name] Window's Sections.................53
• PTZ View Section.....................................................................................................................................53
• Preset Positions Section........................................................................................................................54
• Preset Position on Events Section.....................................................................................................55
• Patrolling Section.....................................................................................................................................55
Event Window (for PTZ Preset Positions on Event)..............................................................................................55
• Associating Preset Positions with Particular Events ...................................................................56
Setup PTZ Patrolling Window...............................................................................................................................56
• Patrol Scheme...........................................................................................................................................57
Defining a New Patrol Scheme ............................................................................................................................................57
Copying an Existing Patrol Scheme.....................................................................................................................................57
Renaming an Existing Patrol Scheme ..................................................................................................................................57
Removing an Existing Patrol Scheme..................................................................................................................................57
• Selecting Preset Positions to Be Used for a PTZ Patrol Scheme............................................58
• Specifying Timing Settings for a PTZ Patrol Scheme.................................................................58
• PTZ Patrolling Actions on Detected Motion....................................................................................59
• PTZ Scanning............................................................................................................................................59
IPIX Camera Configuration Window....................................................................................................................59
• IPIX View Adjustment............................................................................................................................60
• Previewing the IPIX View .....................................................................................................................61
Ceiling Mounted Cameras....................................................................................................................................................61
Setting a View as Home Position.........................................................................................................................................61

On-Net Surveillance Systems, Inc. NetDVR 6.5
Table of Contents
iii
• Image Resolution.....................................................................................................................................62
Camera Name and Number Window.....................................................................................................................62
AUDIO .......................................................................................................................................................................63
Important Information about Using Audio............................................................................................................63
Microphone Settings Window................................................................................................................................64
Speaker Settings Window ......................................................................................................................................64
RECORDING SERVER SERVICE ...................................................................................................................................65
Using the Recording Server Manager...................................................................................................................65
• Starting the Recording Server Service............................................................................................65
• Stop the Recording Server Service...................................................................................................66
• Opening the NetDVR Application.......................................................................................................66
• Monitoring System Status....................................................................................................................66
• Viewing the Recording Server Log File............................................................................................67
• Viewing the Image Server Log File...................................................................................................67
• Viewing Information about NetDVR..................................................................................................68
• Exiting the Recording Server Manager............................................................................................68
Service Manager Window .....................................................................................................................................69
• Pausing the Recording Server Service ............................................................................................69
• Resuming the Recording Server Service........................................................................................69
• What to Do if the Recording Server Service is Stopped...........................................................69
SCHEDULING..............................................................................................................................................................70
Camera/Alert Scheduler Window..........................................................................................................................70
• Fields and Check Boxes.........................................................................................................................71
• Calendar Section......................................................................................................................................73
Set and Clear Modes ............................................................................................................................................................73
Zoom Feature.......................................................................................................................................................................73
• How to Set or Clear Periods in the Calendar.................................................................................74
Good to Know when You Set Online Periods......................................................................................................................74
Good to Know when You Set Patrolling Periods.................................................................................................................74
Colored Bars ........................................................................................................................................................................74
• Camera/Alerts Scheduler Window's Copy and Paste Buttons................................................75
GENERAL SETTINGS...................................................................................................................................................76
General Settings Window......................................................................................................................................76
• Administrator Settings...........................................................................................................................76
Changing the Administrator Password.................................................................................................................................76
• Manual Start Recording Settings.......................................................................................................76
• Patrolling Settings...................................................................................................................................77
• Logfile Settings.........................................................................................................................................77
Logfile Path..........................................................................................................................................................................77
Days to Log..........................................................................................................................................................................77
• Event Recording Settings.....................................................................................................................78
Path ......................................................................................................................................................................................78
Days to Keep........................................................................................................................................................................78
• Advanced....................................................................................................................................................79
• Email Settings...........................................................................................................................................80
• SMS Settings.............................................................................................................................................80
Change Password Window....................................................................................................................................80
• How to Change the Administrator Password.................................................................................80
E-Mail Setup Window............................................................................................................................................81
• Enabling E-Mail Alerts............................................................................................................................81
• Specifying Recipients.............................................................................................................................81
• Specifying Sender Settings..................................................................................................................82
• Specifying Default Subject and Message Texts...........................................................................82
• Specifying Image and Interval Options ..........................................................................................82

On-Net Surveillance Systems, Inc. NetDVR 6.5
Table of Contents
iv
• Testing Your E-Mail Alert Configuration..........................................................................................83
SMS Settings Window............................................................................................................................................83
• Enabling SMS Alerts ...............................................................................................................................83
• Specifying SMS Alert Settings............................................................................................................84
• Testing Your SMS Alert Configuration.............................................................................................84
INPUT,EVENTS &OUTPUT ........................................................................................................................................85
About Input, Events & Output ... ...........................................................................................................................85
Types of Events....................................................................................................................................................................85
Specifying Input, Events and Output....................................................................................................................................85
Using Dedicated I/O Devices................................................................................................................................86
I/O Setup................................................................................................................................................................86
I/O Setup Window................................................................................................................................................................86
• I/O Setup Window's Defined Events List and Buttons...............................................................87
Devices Capable of Handling One Input Event Only.......................................................................................................87
Devices Capable of Handling Several Input Events.........................................................................................................87
Timer Events....................................................................................................................................................................88
Add New Event Window (Devices With One Input Event).................................................................................................89
• Add New Event Window's Fields........................................................................................................90
Add New Event Window (Devices With Several Input Events) ..........................................................................................91
• Add New Event Window's Fields........................................................................................................91
Multiple Input Events Window............................................................................................................................................92
• Multiple Input Events Window's Fields and Buttons...................................................................92
Edit Event Window (for Editing Input Events)....................................................................................................................93
• Edit Event Window's Fields..................................................................................................................94
New Timer Window.............................................................................................................................................................95
• New Timer Window's Fields.................................................................................................................96
Add New Output Window....................................................................................................................................................96
• Add New Output Window's Fields......................................................................................................97
• Testing the Defined Output .................................................................................................................97
Edit Output Window ............................................................................................................................................................98
• Edit Output Window's Fields................................................................................................................98
• Testing the Defined Output .................................................................................................................98
Advanced Window...............................................................................................................................................................99
• Advanced Window's Fields...................................................................................................................99
Event Buttons.......................................................................................................................................................100
About Event Buttons .........................................................................................................................................................100
Event Buttons Window ......................................................................................................................................................100
• Defined Events List...............................................................................................................................101
• Specifying Event Buttons and Timer Events...............................................................................101
Specifying Global Event Buttons...................................................................................................................................101
Specifying Camera-Specific Event Buttons ...................................................................................................................101
Specifying Timer Events................................................................................................................................................101
• Editing Event Buttons and Timer Events......................................................................................102
• Associating Event Buttons with External Outputs.....................................................................102
Add New Event Window (for Adding Event Buttons).......................................................................................................103
• Add New Event Window's Fields......................................................................................................103
Edit Event Window (for Editing Event Buttons)................................................................................................................104
• Edit Event Window's Fields................................................................................................................104
Generic Events ....................................................................................................................................................105
Generic Events Window.....................................................................................................................................................105
• Generic Events Window's Events List and Buttons...................................................................105
Add New Event Window (for Specifying Generic Events)................................................................................................106
• General Event Settings Section........................................................................................................106
• Event Rule String Section...................................................................................................................108
• Notification Settings Section.............................................................................................................111
Edit Event Window (for Editing Generic Events)..............................................................................................................111

On-Net Surveillance Systems, Inc. NetDVR 6.5
Table of Contents
v
• General Event Settings Section........................................................................................................112
• Event Rule String Section...................................................................................................................113
• Notification Settings Section.............................................................................................................116
I/O Control..........................................................................................................................................................116
I/O Control Window...........................................................................................................................................................116
• Associating Events with Particular Outputs.................................................................................116
Output Settings for [Device Name] [Camera Name] Window...........................................................................................117
• Associating Outputs with Manual Control and Detected Motion..........................................117
Selecting Output for Manual Control.............................................................................................................................118
Selecting Output for Use on Motion Detection..............................................................................................................118
How to ................................................................................................................................................................119
How to Add an Input-Based Event.....................................................................................................................................119
How to add an Event Button ..............................................................................................................................................121
How to Add a VMD Event.................................................................................................................................................122
How to Add a Generic Event .............................................................................................................................................124
How to Test a Generic Event .............................................................................................................................................126
How to add a Timer Event .................................................................................................................................................128
How to add a Manually Controlled Output ........................................................................................................................130
How to Add a Motion-Triggered Output............................................................................................................................134
ARCHIVING..............................................................................................................................................................137
About Archiving...................................................................................................................................................137
• Benefits of Archiving............................................................................................................................137
• How Archiving Works...........................................................................................................................137
Storing Archives at Other Locations than the Default Archiving Directory.......................................................................138
Archiving Audio.................................................................................................................................................................138
• Storage Capacity Required for Archiving......................................................................................138
• Automatic Response if Running Out of Disk Space..................................................................139
Different Drives: Automatic Archiving if Database Drive Runs Out of Disk Space..........................................................139
Same Drive: Automatic Moving or Deletion of Archives if Running Out of Disk Space..................................................139
• Backing Up Archives.............................................................................................................................140
• Viewing Archived Recordings............................................................................................................141
Archives Stored Locally or on Network Drives .................................................................................................................141
Exported Archives..............................................................................................................................................................141
• Virus Scanning and Archiving...........................................................................................................141
• New Database if Archiving Fails.......................................................................................................141
Archive Setup Window.........................................................................................................................................142
• Fields and Buttons.................................................................................................................................142
Specifying that Archiving Should Apply for Specific Cameras.........................................................................................144
Archiving Locations for Individual Cameras (Static archiving).........................................................................................144
• Static Archiving......................................................................................................................................146
• Dynamic Archiving................................................................................................................................147
What Happens During Dynamic Archiving?......................................................................................................................147
• Archiving Audio ......................................................................................................................................147
NETMATRIX ............................................................................................................................................................148
NetMatrix Configuration Window.......................................................................................................................148
• Config Tab................................................................................................................................................148
• Event Tab..................................................................................................................................................150
MONITOR.................................................................................................................................................................152
Where Is the Monitor Application?.....................................................................................................................152
IMAGE SERVER ADMINISTRATION ...........................................................................................................................152
ImageServer Administrator Window...................................................................................................................152
• Server Configuration Section............................................................................................................153
• User Administration Section..............................................................................................................155
Defining Users ...................................................................................................................................................................155
Defining User Access Rights .............................................................................................................................................155
Full Access for All Users ...............................................................................................................................................155

On-Net Surveillance Systems, Inc. NetDVR 6.5
Table of Contents
vi
Restricted Access ...........................................................................................................................................................155
• Log Files Section....................................................................................................................................155
• Audit Log Section...................................................................................................................................155
• Language Support and XML Encoding Section...........................................................................156
• Client Access to Live Video from Stopped Cameras.................................................................156
Define Local IP Ranges Window.........................................................................................................................156
User Administration Window..............................................................................................................................157
• How to Add a New Basic User...........................................................................................................157
• How to Add a New Windows User or Group................................................................................157
• How to Edit an Existing User Name or Password......................................................................158
• How to Remove an Existing User....................................................................................................158
• What Information to Provide to Users...........................................................................................158
NetGuard Users..................................................................................................................................................................159
NetGuard-EVS Users.........................................................................................................................................................159
Define User Rights Window................................................................................................................................160
DOWNLOAD MANAGER ...........................................................................................................................................163
Using the Download Manager ............................................................................................................................163
• Examples of User-Accessible Features..........................................................................................163
• What Does the Welcome Page Look Like?...................................................................................163
Initial Look.........................................................................................................................................................................163
• Default Configuration of Download Manager..............................................................................164
Download Manager's Tree Structure Explained.................................................................................................................164
• Making New Features Available .......................................................................................................164
Installing New Features on Server .....................................................................................................................................164
Making New Features Available through the Download Manager ....................................................................................165
• Hiding and Removing Features........................................................................................................165
• Virus Scanning Information...............................................................................................................165
ACCESS CLIENTS..................................................................................................................................................166
ACCESS CLIENT OVERVIEW.....................................................................................................................................166
Server-End Access through OnSSI Video Clients.............................................................................166
The Image Server ................................................................................................................................................166
Download Manager.............................................................................................................................................166
Access Through NetPDA/NetCell Client.............................................................................................................166
OCULARIS CLIENT LITE...........................................................................................................................................167
Minimum hardware requirements:......................................................................................................................167
Installing Ocularis Client Lite.............................................................................................................................167
Installation from CD...........................................................................................................................................................167
Installation from the OnSSI website...................................................................................................................................168
NETGUARD-EVS.....................................................................................................................................................168
Minimum hardware requirements:......................................................................................................................168
Installation ..........................................................................................................................................................169
Download and Installation from Server..............................................................................................................................169
Installation from DVD .......................................................................................................................................................169
Silent Installation ...............................................................................................................................................................169
NETGUARD..............................................................................................................................................................170
• Accessing NetGuard..............................................................................................................................170
NETPDA/NETCELL CLIENT &SERVER ...................................................................................................................172
• NetPDA/NetCell Server........................................................................................................................172
• NetPDA/NetCell Client..........................................................................................................................172
Installing & Configuring the NetPDA/NetCell Server ........................................................................................172
• Installing IIS and .NET Framework ................................................................................................172
IIS Installation....................................................................................................................................................................172
.NET Framework Verification............................................................................................................................................173
Allowing Use of .NET Framework (Windows 2003 Only)................................................................................................174
.NET Framework Registration ...........................................................................................................................................175

On-Net Surveillance Systems, Inc. NetDVR 6.5
Table of Contents
vii
• Installing the NetPDA/NetCell Server............................................................................................175
First: IIS Port Configuration...............................................................................................................................................175
Then: NetPDA/NetCell Server Installation........................................................................................................................176
• Verifying the NetPDA/NetCell Server Installation.....................................................................177
• NetPDA/NetCell Server Installation Troubleshooting...............................................................178
NetPDA/NetCell Server Cannot Be Installed.....................................................................................................................178
Test Interface Cannot Be Displayed...................................................................................................................................178
Test Interface Is Displayed, but It Is Not Possible to Log In..............................................................................................178
Installing & Configuring the NetPDA/NetCell Client.........................................................................................179
• Installing the NetPDA/NetCell Client..............................................................................................179
• Checking the Wireless Connection..................................................................................................179
• Starting and Configuring the NetPDA/NetCell Client...............................................................180
Using the NetPDA/NetCell Client.......................................................................................................................181
• Starting the NetPDA/NetCell Client ................................................................................................181
• Logging In to the NetPDA/NetCell Client......................................................................................181
• Viewing Live Video................................................................................................................................182
Selecting a Camera for Live Viewing....................................................................................................................182
Full Screen View...........................................................................................................................................................182
PTZ Control....................................................................................................................................................................183
PTZ Preset Positions...................................................................................................................................................183
Output Control..............................................................................................................................................................183
Returning to the Camera List Page.......................................................................................................................184
• Viewing Recorded Video......................................................................................................................184
Selecting a Camera for Viewing of Recordings.................................................................................................184
Browsing and Playing Back Recorded Video......................................................................................................185
Finding Recordings from a Specific Time and Date........................................................................................185
Finding Recordings from a Specific Event..........................................................................................................186
Full Screen View...........................................................................................................................................................187
Returning to the Camera List Page.......................................................................................................................187
• Logging Out of the NetPDA/NetCell Client...................................................................................187
VIEWER...................................................................................................................................................................188
VIEWER INTRODUCTION ..........................................................................................................................................188
NETMATRIX...........................................................................................................................................................189
NETMATRIX INTRODUCTION ...................................................................................................................................189
INSTALLING THE NETMATRIX APPLICATION ...........................................................................................................189
CONFIGURING THE NETMATRIX APPLICATION........................................................................................................191
• First Time Configuration .....................................................................................................................191
• Changing the Configuration of a Running NetMatrix...............................................................194
DAY-TO-DAY USE OF THE NETMATRIX APPLICATION ............................................................................................195
• Opening the NetMatrix Window .......................................................................................................195
• 1×1 and 2×2 View................................................................................................................................195
• Camera Information.............................................................................................................................196
• Image Aspect Ratios ............................................................................................................................196
• Toggling between Regular and Full Screen View.......................................................................196
• Changing the Configuration of a Running NetMatrix...............................................................197
• Accepting Received Commands.......................................................................................................197
• Alerts upon Executed Commands ...................................................................................................197
• Shortcut Menus......................................................................................................................................198
NetMatrix Window Shortcut Menu......................................................................................................................198
Notification Area Shortcut Menu.........................................................................................................................199
• Shutting Down the NetMatrix Application....................................................................................199
LOGGING ................................................................................................................................................................200

On-Net Surveillance Systems, Inc. NetDVR 6.5
Table of Contents
viii
ABOUT LOGGING.....................................................................................................................................................200
• Log File Types, Locations and Names............................................................................................200
• Administrator Application Log Files................................................................................................200
• Event Log Files .......................................................................................................................................200
• Image Server Service Log Files .......................................................................................................200
• Image Server Service Audit Log Files............................................................................................201
• Web Server Log Files...........................................................................................................................201
• Image Import Service Log Files.......................................................................................................201
• Export Log Files......................................................................................................................................201
• Log File Structures................................................................................................................................201
• Integrity Checks and Possible Error Messages...........................................................................202
VIDEO DEVICE DRIVERS....................................................................................................................................203
UPDATING VIDEO DEVICE DRIVERS ........................................................................................................................203
• Removing Old Version of Video Device Drivers.........................................................................203
• Installing New Version of Video Device Drivers.........................................................................203
VIRUS SCANNING.................................................................................................................................................205
DAYLIGHT SAVING TIME..................................................................................................................................206
SPRING:SWITCH FROM STANDARD TIME TO DST ...................................................................................................206
FALL:SWITCH FROM DST TO STANDARD TIME.......................................................................................................206
REMOVAL...............................................................................................................................................................207
ENTIRE SYSTEM.......................................................................................................................................................207
Removing the Entire Surveillance System...........................................................................................................207
INDIVIDUAL COMPONENTS ......................................................................................................................................207
Removing the Surveillance Server Software........................................................................................................207
Removing Video Device Drivers .........................................................................................................................208
Removing the Viewer...........................................................................................................................................208
Removing the Download Manager......................................................................................................................208
Removing Installation Files for End-User Features ...........................................................................................208
Removing NetGuard-EVS....................................................................................................................................208
Removing the PDA Software...............................................................................................................................209
• NetPDA/NetCell Server Removal Procedure................................................................................209
• NetPDA/NetCell Client Removal Procedure..................................................................................209
Removing the NetPDA/NetCell Client Directly from the PDA .........................................................................................209
Removing the NetPDA/NetCell Client from a PC with ActiveSync..................................................................................209
Removing the NetMatrix......................................................................................................................................210
Legal Notice
This product manual is intended for general information purposes only, and due care has been taken in its preparation.
Any risk arising from the use of this information rests with the recipient, and nothing herein should be construed as constituting any kind of warranty.
OnSSI reserves the right to make adjustments without prior notification.
(C) 2009 On-Net Surveillance Systems, Inc. OnSSI, the ’Eye’ logo, Ocularis, NetDVMS, NetEVS, NetDVR, ProSight, NetGuard, NetGuard-EVS, NetSwitcher, NetMatrix,
NetTransact, NetCentral, NetPDA and NetCell are registered trademarks of OnSSI. Other names are the property of their respective owners.

On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
9
Welcome
Designed especially for single-site, mid-sized organizations, NetDVR offers powerful video monitoring, event
management and archiving capabilities, delivered in a scalable, cost-effective package.
NetDVR supports all leading manufacturers’ analog and IP cameras. Each camera can be individually configured for
resolution, frame rate, recording mode (continuous, scheduled or on-event) and storage location, to optimize your
computing and storage resources.
Authorized users can access cameras across the IP video system via an array of video clients, included free for
unlimited users. Ocularis Client Lite, the primary user interface for NetDVR, delivers instant review during live
monitoring, multiple screen support, carousel and hotspot functionalities and powerful investigation tools.
Access to video is also available through NetGuard-EVS desktop client, NetGuard browser-based client for web
access or casual monitoring, and the NetPDA and NetCell handheld clients which provide access to live and recorded
video, including full PTZ control, while on the move.
NetDVR’s automated processes turn volumes of video data into critical information. Motion events or events
generated by external physical security systems, can be accessed and investigated within seconds via Ocularis Client
Lite. Video of the event, together with audio captured by camera-connected microphones, can be easily exported as
an AVI file or video database for use as court evidence.
Filtered video of motion events or events generated by external physical security systems can be pushed
automatically or manually (peer-to-peer), to any user’s video client or across the network. This allows the monitoring
of the entire camera system by one or few operators, dramatically improving the security system’s responsiveness
and efficiency.
OnSSI’s Software Upgrade Plan (SUP) will keep your system current with the latest features and functionalities using
your existing hardware, running on all future Windows® operating systems. OnSSI also provides a trade-in path for
upgrading your system to Ocularis, OnSSI’s enterprise-scale IP video platform.
NetDVR consists of a number of components, each targeted at specific tasks and user types:
•The Administrator:The main application used by surveillance system administrators for configuring the
NetDVR surveillance system server, upon installation or whenever configuration adjustments are required,
e.g. when adding new cameras or users to the system.
•The Recording Server:A vital part of the surveillance system; video streams are only transferred to
NetDVR while the recording server is running. The recording server is automatically installed as a service
(the Recording Server service), which will run in the background on the NetDVR surveillance system server.
You are able to manage the service through the Recording Server Manager.
•The Image Server:Handles access to the surveillance system for users logging in with NetGuard, or
NetGuard-EVS, or PDA Client. The Image Server itself does not require separate hardware; it runs as a
service on the surveillance system server. Surveillance system administrators handle Image Server
configuration, including users' access rights, through the Image Server Administrator application.
•The Download Manager:Lets surveillance system administrators manage which NetDVR-related features
your organization's users will be able to access from a targeted welcome page on the surveillance system
server.
•NetMatrix: Enables control of live camera views on remote computers for distributed viewing. Once
configured, NetMatrix-triggered live video can be viewed in NetGuard-EVSs or on computers with the
NetMatrix client application installed.

On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
10
Video from up to 64 cameras can be monitored, investigated and exported, via an array of video clients:
Ocularis Client Lite provides all of the monitoring, investigation and video export capabilities of the Ocularis
Client, the main operator interface for Ocularis, OnSSI’s breakthrough IP video platform.
Ocularis Client Lite’s highly intuitive, touchscreen-enabled (optional) interface streamlines the entire
monitoring and event management process. Live monitoring is enhanced with instant investigation, playback
controls, as well as optical and digital PTZ. Multiple carousels with investigation and camera sequence
controls, hotspots and on-alert push-video panes, allow for efficient alerts-based monitoring.
Ocularis Client Lite includes multiple tools for accessing and investigating video of incidents within seconds:
The Time Slicer and Motion Slicer auto-generate thumbnails of time intervals and motion events; The Kinetic
Motion Timeline; configurable motion detection; and digital PTZ, applied to both live and recorded video in
any mode of operation.
Note regarding the release of Ocularis Client Lite: as the release of Ocularis Client Lite coincided with
the publishing of this document, it has not been fully referenced. For more information about Ocularis Client
Lite please visit www.onssi.com.
The time-tested NetGuard-EVS desktop client provides efficient monitoring for the entire camera system,
with many useful investigation tools including digital PTZ into live and recorded video and previews of
motion sequences for easy access to events.
Operating as a browser-based web service, NetGuard client is the ideal tool for occasional monitoring or
access to video over the Internet, with no software download required.
NetPDA and NetCell, OnSSI’s handheld video clients, provide access to live and recorded video with PTZ
control presets, while on the move.
NetDVR provides automated processes capable of turning volumes of video data into critical information.
Motion events or events generated by external physical security systems, can be accessed and investigated
within seconds via Ocularis Client Lite. Video of the event, together with audio captured by camera-connected
microphones, can be easily exported as an AVI file or video database for use as court evidence.

On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
11
System Requirements
The following are minimum system requirements for running NetDVR and associated applications:
•Surveillance System Server
Operating System Microsoft® Windows® XP Professional (32 bit or 64 bit*) and Windows Server
2003 (32 bit or 64 bit*), Windows Vista® Business (32 bit or 64 bit*), Windows
Vista Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU Intel® Pentium® 4, 2.4 GHz or higher (CoreTM 2 recommended).
RAM Minimum 1 GB (2 GB or more recommended).
Network Ethernet (1 Gbit recommended).
Graphics Adapter AGP or PCI-Express, minimum 1024 x 768, 16 bit colors.
Hard Disk Type E-IDE, PATA, SATA, SCSI, SAS (7200 RPM or faster).
Hard Disk Space Minimum 80 Gbyte free (depends on number of cameras and recording settings).
Software DirectX 9.0 or newer required to run Playback Viewer application. Microsoft .NET
1.1 Framework required to run Recording Server Manager.
To run the PDA Server, the following is required: Internet Information Server (IIS)
5.1 or newer as well as Microsoft video Framework 1.1.
*Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and type
dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version information is displayed
near the bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX
are available from http://www.microsoft.com/downloads/
Tip: Information about how to verify/install Microsoft video Framework and IIS versions is available in
Installing & Configuring the PDA Server.

On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
12
•Ocularis Client Lite
Operating System Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003
(32 bit or 64 bit*), Windows Vista Business (32 bit or 64 bit*), Windows Vista
Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU Intel® Pentium® 4, 2.4 GHz or Higher (Core 2™ recommended)
RAM 1 GB
Network Ethernet (100 Mbit or higher recommended).
Graphics Adapter PCI-Express, 128 MB RAM, Direct 3D supported.
Software Microsoft .NET 2.0 Framework and DirectX 9.0 or newer.
•NetGuard-EVS
Operating System Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003
(32 bit or 64 bit*), Windows Vista Business (32 bit or 64 bit*), Windows Vista
Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU Intel Core2™ Duo, minimum 2.4 GHz or higher.
RAM Minimum 512 MB (1 GB recommended for larger views, 1 GB recommended on
Microsoft Windows Vista).
Network Ethernet (100 Mbit or higher recommended).
Graphics Adapter AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit
colors.
Hard Disk Space Minimum 100 MB free.
Software Microsoft .NET 2.0 Framework and DirectX 9.0 or newer.
•NetGuard
Operating System Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003
(32 bit or 64 bit*), Windows Vista Business (32 bit or 64 bit*), Windows Vista
Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU Intel Pentium 4, 2.4 GHz or higher.
RAM Minimum 256 MB (512 MB recommended for larger views, 1 GB recommended
on Microsoft Windows Vista).
Network Ethernet (100 Mbit or higher recommended).
Graphics Adapter AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit
colors.

On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
13
Hard Disk Space Minimum 10 MB free.
Software DirectX 9.0 or newer.
*Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and type dxdiag.
When you click OK, the DirectX Diagnostic Tool window will open; version information is displayed near the
bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX are
available from http://www.microsoft.com/downloads/.
•NetPDA/NetCell Server
The PDA Server is typically installed on the surveillance system server; see the system requirements for the
surveillance system server.
Note, however, that to run the PDA Server the following is also required on the surveillance system server:
•Internet Information Services (IIS) 5.0 or later
•Microsoft .NET Framework 1.1.
Note that later versions of. Net Framework may also be present on the server. If .NET Framework 1.1 as well
as one or more later versions are present on the server, Windows' default settings may cause a later .NET
Framework version to be used instead of .NET Framework 1.1. To verify/change which .NET Framework
version is used, do the following:
1. Click Start and select Control Panel.
2. Click Administrative Tools.
3. Click Internet Information Services.
4. In the Internet Information Services window's left pane, locate and right-click the Default Web
ccccSite item:
Example only; content on
your server may be different
5. In the resulting menu, select Properties. This will open the Default Web Site Properties dialog.
6. Select the dialog's ASP.NET tab.
The .NET Framework in use will be indicated in the ASP.NET version field.
7. If required, change the ASP.NET version to 1.1.4322:
8. Click OK.
9. Close the Internet Information Services and Administrative Tools windows if still open.

On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
14
•NetPDA/NetCell Client
Operating
System Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0.
CPU Intel StrongARM or 100% compatible.
RAM Minimum 32 MB.
Network Ethernet (256 Kbit or higher recommended)
Graphics
Adapter Minimum 320 x 200, 16 bit colors.
Software Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0.
•NetMatrix
Operating
System Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows
Server 2003 (32 bit or 64 bit*), Windows Vista Business (32 bit or 64
bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista
Ultimate (32 bit or 64 bit*).
CPU Intel Pentium 4, 2.4 GHz or higher.
RAM Minimum 512 Mbyte (1 GB recommended on Microsoft Windows Vista).
Network Ethernet (100 Mbit or higher recommended).
Graphics
Adapter AAGP or PCI-Express, minimum 1024 x 768, 16 bit colors.
Hard Disk Space Minimum 50 Mbyte free.
Software DirectX 9.0 or newer
* Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and
type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version information
is displayed near the bottom of its System tab. Should the server require a DirectX update, the
latest versions of DirectX are available from http://www.microsoft.com/downloads/.
Important Port Numbers
NetDVR uses particular ports when communicating with other computers, cameras, etc.
What is a port? A port is a logical endpoint for data traffic. Networks use different ports for different types of data
traffic. Therefore it is sometimes, but not always, necessary to specify which port to use for particular data
communication. Most ports are used automatically based on the types of data included in the communication. On
TCP/IP networks, port numbers range from 0 to 65536, but only ports 0 to 1024 are reserved for particular purposes.
For example, port 80 is used for HTTP traffic which is used when viewing web pages.

On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
15
When using NetDVR, make sure that the following ports are open for data traffic on your network:
•Port 20 and 21 (inbound and outbound): Used for FTP traffic. FTP (File Transfer Protocol) is a standard for
exchanging files across networks. FTP uses the TCP/IP standards for data transfer, and is often used for
uploading or downloading files to and from servers.
•Port 25 (inbound and outbound): Used for SMTP traffic. SMTP (Simple Mail Transfer Protocol) is a standard
for sending e-mail messages between servers. This port should be open since, depending on configuration,
some cameras may send images to the surveillance system server via e-mail.
•Port 80 (inbound and outbound): Used for HTTP traffic between the surveillance server and cameras,
NetGuard and/or NetGuard-EVS, and the default communication port for the surveillance system's Image
Server. HTTP (HyperText Transfer Protocol) is a standard for exchanging files across networks; widely used
for formatting and transmission of data on the world wide web.
•Port 1024 and above (outbound only): Used for HTTP traffic between cameras and the surveillance server.
•Any other port numbers you may have selected to use, for example if you have changed the Image Server's
port from its default port number (80) to another port number.
Tip: Consult the administrator of your organization's firewall if in doubt about how to open ports for traffic.
Windows Vista Information
If you wish to install, configure and run NetDVR on a Windows Vista computer, it is important that you have
administrator rights. If you only have standard user rights, you will not be able to configure the surveillance system.
The restrictions are applied by the so-called User Account Control, a security component in Windows Vista. Note,
however, that it is possible to disable User Account Control. For more information, search www.microsoft.com for Vista
User Account Control or similar.
Time Server Recommended
All images are time-stamped by NetDVR upon reception, but since cameras are separate units which may have
separate timing devices, power supplies, etc., camera time and NetDVR system time may not correspond fully, and
this may occasionally lead to confusion.
If supported by your cameras, we thus recommend you auto-synchronize camera and system time through a time
server for consistent synchronization.
For information about configuring a time server searching www.microsoft.com for time server, time service, or similar.

On-Net Surveillance Systems, Inc. NetDVR 6.5
Installation
16
Installation
Note: Do not install NetDVR on a mounted drive (i.e. a drive attached to an empty folder on an NTFS (NT File
System) volume, with a label or name instead of a drive letter). If using mounted drives, critical system features may
not work as intended; you will, for example, not receive any warnings if the system runs out of disk space.
Prerequisites: Shut down any existing OnSSI software. If upgrading, read Upgrading from a Previous Version first.
1. Insert the NetDVR software DVD, wait for a short while, select required language, then click the Install
NetDVR link.
Alternatively, if you are installing a version downloaded from the internet, run the downloaded installation file
from the location you have saved it to.
Tip: Depending on your security settings, you may receive one or more security warnings (Do you want
to run or save this file?, Do you want to run this software? or similar). When this is the case, click the Run
button.
2. When the installation wizard starts, click Next to continue.
3. Read and accept the End User License Agreement, then click Next.
4. If an earlier NetDVR version (6.0a or later) is present on the server, you will be asked to accept that it is
automatically removed during installation of the new version. The automatic removal will not delete any
existing recordings or configuration. If asked, we recommend answering Yes, since this will ensure that old
versions will not interfere with your new version. Note that NetDVR versions earlier than 6.0 must be
removed manually before installing the new version, see Upgrading from a Previous Version.
5. Select Typical installation (advanced users can select Custom installation, and choose which features to install
and where to install them).
6. Select the
Install licensed Version option, and specify your user name, organization, and Software License
Code (SLC; printed on your Product License Sheet). When ready, click Next.
7. Click the
Install button to begin the software installation. During the process, all the necessary components
will be installed one after the other.
8. Click Finish on the last step to complete the installation.
•NetDVR's Administrator window may appear on your screen during installation. When this is the
case, the window will automatically close again after a short while.
•If a Status Information window appears on your screen during installation, simply click its OK
button. The window simply provides a summary of your installation.
When installation is complete, you can begin configuring your NetDVR solution: Double-click the Administrator
desktop shortcut or select Start > All Programs > NetDVR > Administrator to open the Administrator window.
Tip: If you want to make additional language versions of NetGuard-EVS and NetGuard (such as Spanish, French,
or Japanese versions) available to your organization's users, you can quickly do this once you have installed NetDVR.
See more in the description of the Download Manager.

On-Net Surveillance Systems, Inc. NetDVR 6.5
Installation
17
Upgrading for a Previous Version
Upgrading NetDVR is an easy task, and you need not worry about spending hours reconfiguring your software.
The following information applies if upgrading from one NetDVR version to another as well as if upgrading to NetDVR
from a lower product in the product portfolio.
•Prerequisites
•Take note of your SLC (Software License Code). The SLC will change when the software version
number changes.
•If your SLC has changed, so have your DLKs (Device License Keys). Contact your NetDVR vendor
to get new DLKs. You will typically receive the new DLKs in a single .dlk file; save it on the
computer running the NetDVR server.
•If you do not already have the new NetDVR version, contact your NetDVR vendor to get he most
current version, which you are allowed to install with your SLC.
•Backing Up Your Current Configuration
It is generally a good idea to make regular backups of your server configuration as a disaster recovery
measure. Upgrading your server is no exception. While it is rare to lose your configuration (cameras,
schedules, views, etc), it can happen under certain circumstances. Luckily, it takes only a minute to back up
your existing configuration:
1. Create a folder called Backup on the desktop of your NetDVR server, on a network drive, or on
removable media.
2. Open My Computer, and navigate to the NetDVR installation folder.
3. Copy the following files and folders into your Backup folder:
•All configuration (.ini) files
•All scheduling (.sch) files
•The file users.txt (not found in most installations)
•
•Folders with a name ending in ...ViewGroups
Note that the folders may not exist if upgrading from old software versions.
•Removing the Current Version
NetDVR versions 6.0a or later can automatically be removed during installation of the new version.
When installing the new version, simply answer Yes if asked if you accept such automatic removal.
The automatic removal will not delete any existing recordings or configuration.
NetDVR versions older than 6.0 as well as lower products in the product portfolio must be removed
manually before installing the new version. Manually removing the old version involves removing
two components on the server. Removing these components will not remove your configuration
files.

On-Net Surveillance Systems, Inc. NetDVR 6.5
Installation
18
1. From Windows’ Start menu, select Control Panel > Add or Remove Programs.
2. Remove NetDVR (or the lower product).
3. When asked if you want to remove database files or registry settings, you should normally not select any of
the check boxes. You may choose to remove database files if you wish, but removing registry settings may
mean that the new software version will not be able to utilize the existing configuration.
4. Remove Video Device Driver/Pack Vx.x (where x.x refers to the version number).
•Installing the New Version
Once the old version of the software is removed, you can run the installation file for the new software version.
Select the installation options that best fit your needs.
There are some recent software changes that you should be aware of:
•It is now possible to install the software as a service, and as of NetDVR 6.5 this is the only
option since the Monitor application has been discontinued. When the software runs as a
service, the Recording Server runs as a background process, and any viewing either
locally or remotely will be done through either a NetPDA/NetCell Client, a NetGuard-EVS
or a NetGuard.
•The HTTP Server/Realtime Feed Server (very basic alternative to NetGuard-
EVS/NetGuard) can only be used when the software is installed as an application. Since
installing as an application is no longer possible in current NetDVR versions, the HTTP
Server and Realtime Feed Server have been discontinued. Use the much superior
NetGuard-EVS or NetGuard instead.
•NetDVR's Administrator window may appear on your screen during installation. When this is
the case, the window will automatically close again after a short while.
•In the most recent software version, a Download Manager is introduced, and you will have
the option of opening the Download Manager during installation. The Download Manager
is used for managing which features your organization's users will be able to access from a
targeted welcome page on the surveillance system server. You can open the Download
Manager if you like, but you can just as easily make changes through the Download
Manager once installation is completed.
•Restoring a Configuration Backup (if
Required)
If for some reason after installing the new software version you have lost your old configuration, you
can easily restore your configuration, provided you have created a backup of your configuration prior
to upgrading the software:
1. Drag and drop the backed-up configuration files and folders into the new
installation directory.
2. When asked if you wish to overwrite the existing files, click Yes.
3. Restart your server.
•Updating Video Device Drivers

On-Net Surveillance Systems, Inc. NetDVR 6.5
Installation
19
Video device drivers are small programs used for controlling/communicating with
the camera devices connected to an NetDVR system.
Video device drivers are installed automatically during the installation of your
NetDVR system. However, new versions of the video device drivers, so-called
Device Packs, are released from time to time.
We therefore recommend that you visit the website of your NetDVR vendor and
download the latest Device Pack.
•Upgrading NetGuard-EVSs
NetGuard-EVS users should now remove their old NetGuard-EVS versions and
install the new one:
1. On the required computers, open Windows' Add or Remove Programs
dialog (Start > Control Panel > Add or Remove Programs).
2. In the Add or Remove Programs dialog, select NetGuard-EVS entry, and
click the Remove button. A wizard window will open. Follow the wizard's
steps, and click Finish when ready.
3. Now open a browser and connect to NetDVR at the following address:
http://[IP address or hostname of server]:[Image Server port
number; default is 80]
Example: http://123.123.123.123:80
4. From the welcome page that appears, download and install the latest
NetGuard-EVS version.
5. If required, download and install any NetGuard-EVS plugins needed.