OnSSI NetDVMS 6.5f User manual

i
NetDVMS 6.5f
Network Video Recorder
User Manual
On-Net Surveillance Systems Inc. (OnSSI)
One Blue Hill Plaza, 7th Floor | P.O. Box 1555
Pearl River NY 10965
P: 845-732-7900 | T: 845-732-7900
[email protected] | www.onssi.com

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Table Of Contents
WELCOME ...........................................................................................................9
SEVERAL TARGETED COMPONENTS IN ONE .................................................................................9
NAVIGATING THE BUILT-IN HELP SYSTEM...................................................................................10
Contents Tab............................................................................................................................................................10
Search Tab...............................................................................................................................................................10
LINKS IN HELP TOPICS ..............................................................................................................10
PRINTING HELP TOPICS.............................................................................................................11
SYSTEM REQUIREMENTS................................................................................12
NetDVMS Surveillance System Server....................................................................................................................12
NetGuard-EVS .........................................................................................................................................................13
Ocularis Client Lite...................................................................................................................................................13
NetGuard..................................................................................................................................................................13
NetPDA/NetCell Server............................................................................................................................................14
NetPDA/NetCell Client .............................................................................................................................................15
NetMatrix Monitor.....................................................................................................................................................15
INSTALLATION..................................................................................................18
UPGRADING..............................................................................................................................19
Prerequisites ............................................................................................................................................................19
Backing Up Your Current Configuration...................................................................................................................19
Removing the Current Version.................................................................................................................................20
Installing the New Version........................................................................................................................................20
Restoring a Configuration Backup (if Required).......................................................................................................21
Updating Video Device Drivers ................................................................................................................................21
Upgrading NetGuard-EVS........................................................................................................................................21
ADMINISTRATION.............................................................................................22
ADMINISTRATOR WINDOW .........................................................................................................22
Device Manager Section..........................................................................................................................................22
ADDING DEVICES ......................................................................................................................23
EDITING SETTINGS FOR DEVICES ...............................................................................................23
EDITING SETTINGS FOR CAMERAS .............................................................................................23
Renaming a Camera................................................................................................................................................23
Assigning Shortcut Numbers to Cameras................................................................................................................24
EDITING SETTINGS FOR AUDIO SOURCES...................................................................................24
DISABLING/ENABLING CAMERAS AND AUDIO SOURCES..............................................................24
Administrator Window's Buttons...............................................................................................................................25
DEVICES &DLKS.....................................................................................................................29
How To Add A Device..............................................................................................................................................29
Edit Device Settings Window ...................................................................................................................................32
Identify Video Device Section...................................................................................................................................32
Network Settings for Video Device Section..............................................................................................................34
P/T/Z Camera Selection Section..............................................................................................................................35

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Camera List and Fields ............................................................................................................................................36
CAMERAS .................................................................................................................................37
Camera Settings for [Device Name][Camera Name] Window..................................................................................37
Speedup Settings.....................................................................................................................................................38
Recording Settings...................................................................................................................................................38
Live Settings.............................................................................................................................................................40
Audio........................................................................................................................................................................40
Fisheye.....................................................................................................................................................................41
Motion Detection Settings ........................................................................................................................................41
Database Settings....................................................................................................................................................41
Database Resizing...................................................................................................................................................44
Image Quality...........................................................................................................................................................44
Event Notifications....................................................................................................................................................44
Outputs.....................................................................................................................................................................44
PTZ Preset Positions... (PTZ Cameras Only) ..........................................................................................................45
Editing Camera Name/Number................................................................................................................................45
Event Notifications....................................................................................................................................................46
What Is an Event Notification?.................................................................................................................................46
Specifying Events for which Event Notification Should Be Used .............................................................................46
Fisheye (360° Views) ...............................................................................................................................................47
Fisheye View Adjustment.........................................................................................................................................48
Previewing the Fisheye View ...................................................................................................................................48
Image Resolution .....................................................................................................................................................49
Motion Detection ......................................................................................................................................................49
Noise Sensitivity.......................................................................................................................................................50
Motion Sensitivity .....................................................................................................................................................51
Define Exclusion Regions Window...........................................................................................................................51
Defining Areas in which Motion Detection Should Be Disabled...............................................................................51
Define Exclusion Regions Window's Buttons and Check Boxes..............................................................................52
Output Settings.........................................................................................................................................................52
Associating Outputs with Manual Control and Detected Motion ..............................................................................53
PTZ (Pan/Tilt/Zoom).................................................................................................................................................54
Why Use Preset Positions?......................................................................................................................................55
Absolute and Relative Positioning PTZ Cameras ....................................................................................................55
How to Define a Preset Position...............................................................................................................................56
PTZ Preset Positions for [Device Name] [Camera Name] Window's Sections........................................................57
PTZ View Section.....................................................................................................................................................57
Preset Positions Section ..........................................................................................................................................58
Preset Position on Events Section...........................................................................................................................59
Patrolling Section .....................................................................................................................................................59
Event Window (for PTZ Preset Positions on Event).................................................................................................60
Associating Preset Positions with Particular Events ................................................................................................60
PTZ Patrolling Window.............................................................................................................................................61
Patrol Scheme..........................................................................................................................................................61
Selecting Preset Positions to Be Used for a PTZ Patrol Scheme............................................................................62
Specifying Timing Settings for a PTZ Patrol Scheme ..............................................................................................62
PTZ Patrolling Actions on Detected Motion..............................................................................................................63
PTZ Scanning...........................................................................................................................................................63
Quality, Resolution, etc. ...........................................................................................................................................63
Camera Settings Section..........................................................................................................................................64
Preview Image..........................................................................................................................................................64
ARCHIVING ...............................................................................................................................65
Benefits of Archiving.................................................................................................................................................65
How Archiving Works...............................................................................................................................................65
Storing Archives at Other Locations than the Default Archiving Directory...............................................................66

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Archiving Audio ........................................................................................................................................................66
Storage Capacity Required for Archiving.................................................................................................................66
Automatic Response if Running Out of Disk Space.................................................................................................67
Backing Up Archives................................................................................................................................................68
Viewing Archived Recordings...................................................................................................................................69
Virus Scanning and Archiving ..................................................................................................................................69
New Database if Archiving Fails...............................................................................................................................69
Archive Setup Window.............................................................................................................................................70
Fields and Buttons....................................................................................................................................................70
Static Archiving.........................................................................................................................................................73
Dynamic Archiving....................................................................................................................................................74
What Happens During Dynamic Archiving?.............................................................................................................74
Archiving Audio ........................................................................................................................................................75
AUDIO ......................................................................................................................................75
Microphone Settings Window...................................................................................................................................76
Speaker Settings Window........................................................................................................................................76
DOWNLOAD MANAGER (ACCESS CLIENT AVAILABILITY).............................................................77
Examples of User-Accessible Features ...................................................................................................................77
What Does the Welcome Page Look Like?..............................................................................................................77
Initial Look................................................................................................................................................................77
Default Configuration of Download Manager ...........................................................................................................78
Download Manager's Tree Structure Explained.......................................................................................................79
Making New Features Available...............................................................................................................................79
Installing New Features on Server...........................................................................................................................79
Making New Features Available through the Download Manager ...........................................................................80
Hiding and Removing Features................................................................................................................................80
Virus Scanning Information......................................................................................................................................80
GENERAL SETTINGS..................................................................................................................80
Administrator Settings..............................................................................................................................................81
Manual Start Recording Settings..............................................................................................................................81
NetCentral Settings..................................................................................................................................................81
Patrolling Settings ....................................................................................................................................................81
Logfile Settings.........................................................................................................................................................82
Event Recording Settings.........................................................................................................................................82
Advanced .................................................................................................................................................................83
Email Settings ..........................................................................................................................................................84
Sms Settings............................................................................................................................................................84
Change Password Window......................................................................................................................................84
How to Change the Administrator Password............................................................................................................84
NetCentral Settings Window ....................................................................................................................................85
E-Mail Setup Window...............................................................................................................................................85
Specifying Recipients...............................................................................................................................................86
Specifying Sender Settings......................................................................................................................................86
Specifying Default Subject and Message Texts.......................................................................................................86
Specifying Image and Interval Options.....................................................................................................................87
Testing Your E-Mail Alert Configuration...................................................................................................................87
IMAGE SERVER ADMINISTRATION.................................................................88
Server Configuration Section ...................................................................................................................................88
User Administration Section.....................................................................................................................................90
Master/Slave Setup Section.....................................................................................................................................91
Configuration on the Master Server .........................................................................................................................91
Configuration on a Slave Server ..............................................................................................................................91
Not Using a Master/Slave Setup..............................................................................................................................92

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Upgrading Servers in an Existing Master/Slave Setup.............................................................................................92
Log Files Section......................................................................................................................................................92
Audit Log Section.....................................................................................................................................................93
Language Support and XML Encoding Section .......................................................................................................93
Good to know: Client Access to Live Video from Stopped Cameras .......................................................................93
Local IP Ranges.......................................................................................................................................................94
Slave Servers...........................................................................................................................................................94
Users & User Rights.................................................................................................................................................95
What Is Active Directory?.........................................................................................................................................96
How to Add a New Basic User.................................................................................................................................97
How to Add a New Windows User or Group............................................................................................................97
How to Edit an Existing User Name or Password....................................................................................................98
How to Remove an Existing User.............................................................................................................................98
What Information to Provide to Users ......................................................................................................................98
Define User Rights Window ...................................................................................................................................100
INPUT, EVENTS & OUTPUT............................................................................103
Types of Events......................................................................................................................................................103
Specifying Input, Events and Output......................................................................................................................103
Using Dedicated I/O Devices .................................................................................................................................104
I/O Setup................................................................................................................................................................104
I/O Setup Window's Defined Events List and Buttons............................................................................................105
Input Events ...........................................................................................................................................................108
Add New Event Window's Fields............................................................................................................................108
Edit Event Window.................................................................................................................................................109
Edit Event Window's Fields....................................................................................................................................110
Multiple Input Events Window................................................................................................................................111
Multiple Input Events Window's Fields and Buttons...............................................................................................112
Add New Event Window.........................................................................................................................................113
Add New Event Window's Fields............................................................................................................................113
Add New Output.....................................................................................................................................................114
Add New Output Window's Fields..........................................................................................................................114
Testing the Defined Output ....................................................................................................................................115
Edit Output Window................................................................................................................................................115
Edit Output Window's Fields ..................................................................................................................................116
Testing the Defined Output ....................................................................................................................................116
Advanced Window's Fields ....................................................................................................................................117
New Timer Window ................................................................................................................................................118
New Timer Window's Fields...................................................................................................................................118
Event Buttons (Manual Triggering).........................................................................................................................119
Event Buttons Window...........................................................................................................................................119
Defined Events List ................................................................................................................................................120
Specifying Event Buttons and Timer Events..........................................................................................................120
Editing Event Buttons and Timer Events................................................................................................................121
Associating Event Buttons with External Outputs ..................................................................................................122
Add New Event Window.........................................................................................................................................122
Add New Event Window's Fields............................................................................................................................122
Edit Event Window.................................................................................................................................................123
Edit Event Window's Fields....................................................................................................................................123
Generic Events.......................................................................................................................................................124
Generic Events Window's Events List and Buttons................................................................................................125
Add New Event.......................................................................................................................................................126
General Event Settings Section .............................................................................................................................126
Event Rule String Section ......................................................................................................................................128
Notification Settings Section...................................................................................................................................130
Edit Event Window.................................................................................................................................................131

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General Event Settings Section .............................................................................................................................132
Event Rule String Section ......................................................................................................................................133
Notification Settings Section...................................................................................................................................136
I/O Control..............................................................................................................................................................137
Associating Events with Particular Outputs............................................................................................................137
Output Settings for [Device Name][Camera Name] Window..................................................................................138
Associating Outputs with Manual Control and Detected Motion ............................................................................138
HOW TO .................................................................................................................................140
How to Add an Input-based Event..........................................................................................................................140
How to Add an Event Button..................................................................................................................................141
How to Add a VMD Event.......................................................................................................................................144
How to Add a Generic Event..................................................................................................................................145
How to Add a Timer Event .....................................................................................................................................149
How to Add a Manually Controlled Output.............................................................................................................151
How to Add a Motion-Triggered Output..................................................................................................................155
NETMATRIX ............................................................................................................................158
Config Tab..............................................................................................................................................................158
Event Tab...............................................................................................................................................................160
MONITOR................................................................................................................................162
RECORDING SERVER SERVICE.................................................................................................162
Using the Recording Server Manager....................................................................................................................162
Starting the Recording Server Service...................................................................................................................163
Stop the Recording Server Service........................................................................................................................163
Opening the NetDVMS Application........................................................................................................................164
Monitoring System Status ......................................................................................................................................164
Viewing the Recording Server Log File..................................................................................................................165
Viewing the Image Server Log File ........................................................................................................................165
Accessing the Built-in Help System........................................................................................................................165
Viewing Information about NetDVMS.....................................................................................................................165
Exiting the Recording Server Manager ..................................................................................................................166
Pausing the Recording Server Service ..................................................................................................................166
Resuming the Recording Server Service...............................................................................................................166
What to Do if the Recording Server Service is Stopped ........................................................................................166
SCHEDULING ..........................................................................................................................167
Fields and Check Boxes.........................................................................................................................................168
Calendar Section....................................................................................................................................................170
How to Set or Clear Periods in the Calendar .........................................................................................................170
Colored Bars ..........................................................................................................................................................171
Camera/Alerts Scheduler Window's Copy and Paste Buttons...............................................................................172
VIDEO CLIENTS...............................................................................................173
Server End: Providing Access through Clients......................................................................................................174
IMAGE SERVER .......................................................................................................................174
DOWNLOAD MANAGER............................................................................................................174
Server End: Providing Access Through NetPDA/NetCell Client ............................................................................174
Assess Your Organization's Needs........................................................................................................................175
What is .NET?........................................................................................................................................................175
Differences between NetGuard and NetGuard-EVS..............................................................................................176
NETGUARD-EVS....................................................................................................................177
Installing NetGuard-EVS........................................................................................................................................177
Removing NetGuard-EVS......................................................................................................................................177

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Installation..............................................................................................................................................................177
OCULARIS CLIENT LITE ...........................................................................................................179
Installing Ocularis Client Lite..................................................................................................................................179
Removing Ocularis Client Lite................................................................................................................................179
Installation..............................................................................................................................................................179
NETGUARD.............................................................................................................................180
Accessing NetGuard ..............................................................................................................................................181
NETPDA/NETCELL CLIENT &SERVER ....................................................................................182
NetPDA/NetCell Server..........................................................................................................................................182
NetPDA/NetCell Client ...........................................................................................................................................183
Moving on ..............................................................................................................................................................183
INSTALLING IIS AND .NET FRAMEWORK ..................................................................................183
IIS Installation.........................................................................................................................................................183
.NET Framework Verification .................................................................................................................................184
Allowing Use of .NET Framework (Windows 2003 Only).......................................................................................185
.NET Framework Registration................................................................................................................................186
Installing the NetPDA/NetCell Server.....................................................................................................................186
Verifying the NetPDA/NetCell Server Installation...................................................................................................188
NetPDA/NetCell Server Installation Troubleshooting.............................................................................................190
Installing the NetPDA/NetCell Client......................................................................................................................191
Checking the Wireless Connection ........................................................................................................................191
Starting and Configuring the NetPDA/NetCell Client..............................................................................................192
Starting the NetPDA/NetCell Client........................................................................................................................193
Logging In to the NetPDA/NetCell Client................................................................................................................193
Viewing Live Video.................................................................................................................................................193
Selecting a Camera for Live Viewing .....................................................................................................................194
Full Screen View ....................................................................................................................................................195
PTZ Control............................................................................................................................................................195
PTZ Preset Positions..............................................................................................................................................196
Output Control........................................................................................................................................................196
Returning to the Camera List Page........................................................................................................................196
Viewing Recorded Video........................................................................................................................................196
Selecting a Camera for Viewing of Recordings......................................................................................................197
Browsing and Playing Back Recorded Video.........................................................................................................197
Finding Recordings from a Specific Time and Date...............................................................................................198
Finding Recordings from a Specific Event .............................................................................................................198
Full Screen View ....................................................................................................................................................199
Returning to the Camera List Page........................................................................................................................199
Logging Out of the NetPDA/NetCell Client.............................................................................................................199
VIEWER............................................................................................................200
NETMATRIX MONITOR ...................................................................................201
First Time Configuration.........................................................................................................................................203
Changing the Configuration of a Running NetMatrix Monitor.................................................................................207
Opening the NetMatrix Monitor Window.................................................................................................................207
1×1 and 2×2 View ..................................................................................................................................................207
Camera Information................................................................................................................................................208
Image Aspect Ratios..............................................................................................................................................209
Toggling between Regular and Full Screen View ..................................................................................................209
Changing the Configuration of a Running NetMatrix Monitor.................................................................................209
Accepting Received Commands............................................................................................................................209
Alerts upon Executed Commands..........................................................................................................................210
Shortcut Menus......................................................................................................................................................210

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NETMATRIX MONITOR WINDOW SHORTCUT MENU ...................................................................211
NOTIFICATION AREA SHORTCUT MENU ....................................................................................211
Shutting Down the NetMatrix Monitor Application..................................................................................................212
LOGGING.........................................................................................................213
Log File Types, Locations and Names...................................................................................................................213
Administrator Application Log Files........................................................................................................................213
Recording Server Service Log Files.......................................................................................................................213
Event Log Files.......................................................................................................................................................213
Image Server Service Log Files.............................................................................................................................214
Image Server Service Audit Log Files....................................................................................................................214
Web Server Log Files.............................................................................................................................................214
Image Import Service Log Files..............................................................................................................................214
Export Log Files .....................................................................................................................................................214
Log File Structures.................................................................................................................................................215
Integrity Checks and Possible Error Messages......................................................................................................215
VIDEO DEVICE DRIVERS................................................................................216
Removing Old Version of Video Device Drivers.....................................................................................................216
Installing New Version of Video Device Drivers.....................................................................................................216
DAYLIGHT SAVING TIME................................................................................218
SPRING:SWITCH FROM STANDARD TIME TO DST.....................................................................218
FALL:SWITCH FROM DST TO STANDARD TIME ........................................................................218
VIRUS SCANNING...........................................................................................219
3 GB SWITCHING ............................................................................................220
When Is 3 GB Switching Relevant? .......................................................................................................................220
What to Do: If Running Windows XP Professional or Windows Server 2003 ........................................................221
What to Do: If Running Windows 2008 Server or Windows Vista..........................................................................221
REMOVAL ........................................................................................................223
ENTIRE SYSTEM......................................................................................................................223
REMOVE INDIVIDUAL COMPONENTS .........................................................................................223
REMOVE NETMATRIX ..............................................................................................................224
NetPDA/NetCell Server Removal Procedure.........................................................................................................224
NetPDA/NetCell Client Removal Procedure...........................................................................................................224
Removing the NetPDA/NetCell Client Directly from the PDA.................................................................................224
Removing the NetPDA/NetCell Client from a PC with ActiveSync.........................................................................225
HOW TO ... .......................................................................................................226
ADMINISTRATOR .....................................................................................................................226
Generic Events.......................................................................................................................................................228
Config Tab..............................................................................................................................................................244
Event Tab...............................................................................................................................................................246
DATABASES............................................................................................................................251
Power Outages: Use a UPS...................................................................................................................................251
Windows Task Manager: Be Careful when Ending Processes..............................................................................251
Hard Disk Failure: Protect Your Drives ..................................................................................................................252
REMOVING THE DOWNLOAD MANAGER ....................................................................................252

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Examples of User-Accessible Features .................................................................................................................252
What Does the Welcome Page Look Like?............................................................................................................253
Initial Look..............................................................................................................................................................253
Default Configuration of Download Manager .........................................................................................................253
Download Manager's Tree Structure Explained.....................................................................................................254
Making New Features Available.............................................................................................................................255
Installing New Features on Server.........................................................................................................................255
Making New Features Available through the Download Manager .........................................................................255
Hiding and Removing Features..............................................................................................................................255
Virus Scanning Information....................................................................................................................................256
HELP SYSTEM.........................................................................................................................256
Navigating the Built-in Help System.......................................................................................................................256
Links in Help Topics...............................................................................................................................................257
Printing Help Topics...............................................................................................................................................257
IMAGE SERVER .......................................................................................................................257
Adding a Slave Server......................................................................................258
Removing a Slave Server..................................................................................258
SLC (SOFTWARE LICENSE CODE).....................................................260
Legal Notice
This product manual is intended for general information purposes only, and due care has been taken in its preparation.
Any risk arising from the use of this information rests with the recipient, and nothing herein should be construed as constituting
any kind of warranty.
OnSSI reserves the right to make adjustments without prior notification.
(C) 2009 On-Net Surveillance Systems, Inc. OnSSI and the ’Eye’ logo are registered trademarks of OnSSI. Ocularis,
NetDVMS, NetEVS, NetDVR, ProSight, NetGuard, NetGuard-EVS, NetSwitcher, NetMatrix, NetTransact, NetCentral, NetPDA
and NetCell are trademarks of OnSSI. Other names are the property of their respective owners.

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Welcome
NetDVMS is a powerful and intelligent surveillance solution:
•Compatible with a wide range of different IP video products from the leading manufacturers,
so you choose the hardware you want—in combinations too
•Dependable; with robust and stable performance proven in operation on thousands of cameras
worldwide
•Flexible; with remote access features that let you use the surveillance system from any place
and at any time
•Scalable; with open architecture based on IP technology with ongoing development and
regular updates, which gives you long-term returns on your surveillance investment
•Future-safe; the IP network approach is the foundation for tomorrow—available today
Several Targeted Components in One
NetDVMS consists of a number of components, each targeted at specific tasks and user types:
•The Administrator:The main application used by surveillance system administrators for
configuring the NetDVMS surveillance system server, upon installation or whenever
configuration adjustments are required, e.g. when adding new cameras or users to the
system.
•The Recording Server:A vital part of the surveillance system; video streams are only
transferred to NetDVMS while the recording server is running. The recording server is
automatically installed as a service (the Recording Server service), which will run in the
background on the NetDVMS surveillance system server. You are able to manage the service
through the Recording Server Manager.
•The Image Server:Handles access to the surveillance system for users logging in with
NetGuard, Ocularis Client Lite or NetGuard-EVS, or NetPDA/NetCell Client. The Image Server
itself does not require separate hardware; it runs as a service on the surveillance system
server. Surveillance system administrators handle Image Server configuration, including users'
access rights, through the Image Server Administrator application.
•The Download Manager:Lets surveillance system administrators manage which NetDVMS-
related features your organization's users will be able to access from a targeted welcome page
on the surveillance system server.
•NetGuard, Ocularis Client Lite and NetGuard-EVS:Choice of three types of remote access
clients, each providing users with intuitive remote access to the surveillance system.
NetGuard, Ocularis Client Lite and NetGuard-EVS let users view live video, play back recorded
video, activate outputs, print and export evidence, etc. NetGuard is accessed straight from the
surveillance system server through an Internet Explorer browser. The extra feature-rich
Ocularis Client Lite or NetGuard-EVS should always be downloaded and installed on remote
users' computers.

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•The NetPDA/NetCell Client and NetPDA/NetCell Server:Enable remote access to the
surveillance system via a PDA (Personal Digital Assistant; a hand-held computer device) with
a wireless connection.
•NetMatrix: Enables control of live camera views on remote computers for distributed viewing.
Once configured, NetMatrix-triggered live video can be viewed in NetGuard-EVS, Ocularis
Client Lite or on computers with the NetMatrix Monitor client application installed.
To use NetDVMS's built-in help system, simply press the F1 key on your keyboard while using
NetDVMS.
When you press F1, the help system will open in a separate window, allowing you to easily switch
between help and NetDVMS itself.
The help system in is context sensitive. This means that when you press F1 for help while working in a
particular NetDVMS window, the help system automatically displays the help topic describing that
window.
Navigating the Built-in Help System
Even though the help system initially takes you to a topic describing the window you are working in,
you are always able to freely navigate between the help system's contents. To do this, simply use the
help window's three tabs: Contents, Search and Glossary, or use the links inside the help topics.
Contents Tab
The Contents tab lets you navigate the help system based on a tree structure. Many users
will be familiar with this type of navigation from, for example, Windows Explorer.
Search Tab
The Search tab lets you search for help topics containing particular terms of interest. For
example, you can search for the term camera, and every help topic containing the term
camera will be listed in the search results. Clicking a help topic title in the search results list
will open the required topic. The Search tab contains a number of advanced search features;
among these are the ability to quickly select and run previous searches, the ability to search
topic titles only as well as the ability to display search results ranked according to presumed
relevance.
Links in Help Topics
The actual content of each help topic is displayed in the right pane of the help window. Help topic
texts may contain various types of links, notably so-called expanding drop-down links.
Clicking an expanding drop-down link will display detailed information. The detailed information will be
displayed immediately below the link itself; the content on the page simply expands. Expanding drop-
down links thus help save space.

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If you wish to quickly collapse all texts from expanding drop-down links in a help topic, simply click
the title of the topic on the help system's Contents tab.
Printing Help Topics
To print a help topic, navigate to the required topic and click the help window's Print button. When you
click the Print button, a dialog box may ask you whether you wish to print the selected topic only or all
topics under the selected heading. When this is the case, select Print the selected topic and click OK.
Tip: When printing a selected help topic, the topic will be printed as you see it on your screen.
Therefore, if a topic contains expanding drop-down links (see Links in Help Topics above), click each
required drop-down link to display the text in order for it to be included in your printout. This allows
you to create targeted printouts, containing exactly the amount of information you require.

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System Requirements
The following are minimum system requirements for running NetDVMS and associated applications:
NetDVMS Surveillance System Server
Operating
System Microsoft® Windows® 2008 Server (32 bit or 64 bit*), Windows Server 2003 (32 bit or 64 bit*), Windows Vista® Business (32 bit or 64 bit*),
Windows Vista Enterprise (32 bit or 64 bit*), Windows Vista Ultimate
(32 bit or 64 bit*), Windows XP Professional (32 bit or 64 bit*).
CPU Intel® Pentium® 4, 2.4 GHz or higher (CoreTM 2 recommended).
RAM Minimum 1 GB (2 GB or more recommended).
Network Ethernet (1 Gbit recommended).
Hard Disk Type E-IDE, PATA, SATA, SCSI, SAS (7200 RPM or faster).
Hard Disk Space Minimum 80 Gbyte free (depends on number of cameras and recording
settings).
Software DirectX 9.0 or newer required to run Playback Viewer application.
Microsoft .NET 1.1 Framework required to run Recording Server
Manager. Microsoft .NET 2.0 is required for the NVR Download
Manager.
To run Ocularis Client Lite, the following is required: Microsoft Windows
XP Professional or Microsoft Vista, Microsoft .NET framework, Intel Core
2 Quad CPU 2.83 GHz, 4 GB RAM and an ATI Radeon HD 2400 XT.
To run the NetPDA/NetCell Server, the following is required: Internet
Information Server (IIS) 5.1 or newer as well as Microsoft video
Framework 1.1.
*Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run...,
and type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version
information is displayed near the bottom of its System tab. Should the server require a
DirectX update, the latest versions of DirectX are available from
http://www.microsoft.com/downloads/
Tip: Information about how to verify/install Microsoft video Framework and IIS versions is
available in Installing & Configuring the NetPDA/NetCell Server.

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System Requirements
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NetGuard-EVS
Operating
System Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista Business (32 bit or 64
bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista
Ultimate (32 bit or 64 bit*).
CPU Intel Core2™ Duo, minimum 2.4 GHz or higher.
RAM Minimum 512 MB (1 GB recommended for larger views, 1 GB
recommended on Microsoft Windows Vista).
Network Ethernet (100 Mbit or higher recommended).
Graphics
Adapter AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit colors.
Hard Disk Space Minimum 100 MB free.
Software Microsoft .NET 2.0 Framework and DirectX 9.0 or newer.
*Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run...,
and type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version
information is displayed near the bottom of its System tab. Should the server require a
DirectX update, the latest versions of DirectX are available from
http://www.microsoft.com/downloads/.
Ocularis Client Lite
Operating
System Microsoft Windows XP Professional or Windows Vista Ultimate
CPU Intel Core2™ Duo, minimum 2.4 GHz or higher.
RAM Minimum 1 GB
Network Ethernet (100 Mbit or higher recommended).
Graphics
Adapter PCI-Express, 256 MB RAM, Direct 3D support
NetGuard
Operating
System Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista Business (32 bit or 64
bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista
Ultimate (32 bit or 64 bit*).
CPU Intel Pentium 4, 2.4 GHz or higher.
RAM Minimum 256 MB (512 MB recommended for larger views, 1 GB

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recommended on Microsoft Windows Vista).
Network Ethernet (100 Mbit or higher recommended).
Graphics
Adapter AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit colors.
Hard Disk Space Minimum 10 MB free.
Software DirectX 9.0 or newer.
*Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run...,
and type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version
information is displayed near the bottom of its System tab. Should the server require a
DirectX update, the latest versions of DirectX are available from
http://www.microsoft.com/downloads/.
NetPDA/NetCell Server
The NetPDA/NetCell Server is typically installed on the surveillance system server; see the
system requirements for the surveillance system server.
Note, however, that to run the NetPDA/NetCell Server the following is also required on the
surveillance system server:
•Internet Information Services (IIS) 5.0 or later
•Microsoft .NET Framework 1.1.
Note that later versions of. Net Framework may also be present on the server. If .NET
Framework 1.1 as well as one or more later versions are present on the server, Windows'
default settings may cause a later .NET Framework version to be used instead of .NET
Framework 1.1. To verify/change which .NET Framework version is used, do the following:
1. Click Start and select Control Panel.
2. Click Administrative Tools.
3. Click Internet Information Services.
4. In the Internet Information Services window's left pane, locate and right-click the
Default Web Site item:
Example only; content on
your server may be different
5. In the resulting menu, select Properties. This will open the Default Web Site Properties
dialog.

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6. Select the dialog's ASP.NET tab.
The .NET Framework in use will be indicated in the ASP.NET version field.
7. If required, change the ASP.NET version to 1.1.4322:
Example only.
8. Click OK.
9. Close the Internet Information Services and Administrative Tools windows if still open.
NetPDA/NetCell Client
Operating
System Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0.
CPU Intel StrongARM or 100% compatible.
RAM Minimum 32 MB.
Network Ethernet (256 Kbit or higher recommended)
Graphics
Adapter Minimum 320 x 200, 16 bit colors.
Software Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0.
NetMatrix Monitor
Operating
System Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003 (32 bit or 64 bit*), Windows Vista
Business (32 bit or 64 bit*), Windows Vista Enterprise (32 bit
or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU Intel Pentium 4, 2.4 GHz or higher.
RAM Minimum 512 Mbyte (1 GB recommended on Microsoft
Windows Vista).
Network Ethernet (100 Mbit or higher recommended).
Graphics AAGP or PCI-Express, minimum 1024 x 768, 16 bit colors.

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Adapter
Hard Disk
Space Minimum 50 Mbyte free.
Software DirectX 9.0 or newer
* Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select
Run..., and type dxdiag. When you click OK, the DirectX Diagnostic Tool window will
open; version information is displayed near the bottom of its System tab. Should the
server require a DirectX update, the latest versions of DirectX are available from
http://www.microsoft.com/downloads/.
If you wish to install, configure and run NetDVMS on a Windows Vista computer, it is important that
you have administrator rights. If you only have standard user rights, you will not be able to configure
the surveillance system.
The restrictions are applied by the so-called User Account Control, a security component in Windows
Vista. Note, however, that it is possible to disable User Account Control. For more information, search
www.microsoft.com for Vista User Account Control or similar.
NetDVMS uses particular ports when communicating with other computers, cameras, etc.
What is a port? A port is a logical endpoint for data traffic. Networks use different ports for
different types of data traffic. Therefore it is sometimes, but not always, necessary to specify which
port to use for particular data communication. Most ports are used automatically based on the types of
data included in the communication. On TCP/IP networks, port numbers range from 0 to 65536, but
only ports 0 to 1024 are reserved for particular purposes. For example, port 80 is used for HTTP traffic
which is used when viewing web pages.
When using NetDVMS, make sure that the following ports are open for data traffic on your network:
•Port 20 and 21 (inbound and outbound): Used for FTP traffic. FTP (File Transfer Protocol)
is a standard for exchanging files across networks. FTP uses the TCP/IP standards for data
transfer, and is often used for uploading or downloading files to and from servers.
•Port 25 (inbound and outbound): Used for SMTP traffic. SMTP (Simple Mail Transfer
Protocol) is a standard for sending e-mail messages between servers. This port should be
open since, depending on configuration, some cameras may send images to the surveillance
system server via e-mail.
•Port 80 (inbound and outbound): Used for HTTP traffic between the surveillance server
and cameras, NetGuard and/or NetGuard-EVS, and the default communication port for the
surveillance system's Image Server. HTTP (HyperText Transfer Protocol) is a standard for
exchanging files across networks; widely used for formatting and transmission of data on the
world wide web.
•Port 1024 and above (outbound only): Used for HTTP traffic between cameras and the
surveillance server.
•Any other port numbers you may have selected to use, for example if you have changed the
Image Server's port from its default port number (80) to another port number.
Tip: Consult the administrator of your organization's firewall if in doubt about how to open ports for
traffic.

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All images are time-stamped by NetDVMS upon reception, but since cameras are separate units which
may have separate timing devices, power supplies, etc., camera time and NetDVMS system time may
not correspond fully, and this may occasionally lead to confusion.
If supported by your cameras, we thus recommend you auto-synchronize camera and system time
through a time server for consistent synchronization.
For information about configuring a time server searching www.microsoft.com for time server, time
service, or similar.

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Installation
If you wish to install, configure and run NetDVMS on a Windows Vista computer, it is important that
you have administrator rights. If you only have standard user rights, you will not be able to configure
the surveillance system.
The restrictions are applied by the so-called User Account Control, a security component in Windows
Vista. Note, however, that it is possible to disable User Account Control. For more information, search
www.microsoft.com for Vista User Account Control or similar.
Note: Do not install NetDVMS on a mounted drive (i.e. a drive attached to an empty folder on an
NTFS (NT File System) volume, with a label or name instead of a drive letter). If using mounted
drives, critical system features may not work as intended; you will, for example, not receive any
warnings if the system runs out of disk space.
Prerequisites: Shut down any existing software. If upgrading, read Upgrading from a Previous
Version first.
1. Insert the NetDVMS software DVD, wait for a short while, select required language, then click
the Install NetDVMS link.
Alternatively, if you are installing a version downloaded from the internet, run the
downloaded installation file from the location you have saved it to.
Tip: Depending on your security settings, you may receive one or more security warnings
(Do you want to run or save this file?, Do you want to run this software? or similar). When
this is the case, click the Run button.
2. When the installation wizard starts, click Next to continue.
3. Read and accept the End User License Agreement, then click Next.
4. If an earlier NetDVMS version (6.0a or later) is present on the server, you will be asked to
accept that it is automatically removed during installation of the new version. The automatic
removal will not delete any existing recordings or configuration. If asked, we recommend
answering Yes, since this will ensure that old versions will not interfere with your new version.
Note that NetDVMS versions earlier than 6.0 must be removed manually before installing the
new version, see Upgrading from a Previous Version.
Select Typical installation (advanced users can select Custom installation, and choose which features
to install and where to install them).
5. Select the Install licensed Version option, and specify your user name, organization, and
Software License Code (SLC; printed on your Product License Sheet). When ready, click Next.
6. Click the Install button to begin the software installation. During the process, all the necessary
components will be installed one after the other.
8. Click Finish on the last step to complete the installation.
•NetDVMS's Administrator window may appear on your screen during installation.
When this is the case, the window will automatically close again after a short while.

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•If a Status Information window appears on your screen during installation, simply
click its OK button. The window simply provides a summary of your installation.
When installation is complete, you can begin configuring your NetDVMS solution: Double-click the
Administrator desktop shortcut or select Start > All Programs > NetDVMS > Administrator to open the
Administrator window.
Tip: If you want to make additional language versions of Ocularis Client Lite, NetGuard-EVS and
NetGuard (such as Spanish, French, or Japanese versions) available to your organization's users, you
can quickly do this once you have installed NetDVMS. See more in the description of the Download
Manager.
Upgrading
Upgrading NetDVMS is an easy task, and you need not worry about spending hours reconfiguring your
software.
The following information applies if upgrading from one NetDVMS version to another as well as if
upgrading to NetDVMS from a lower product in the product portfolio.
Prerequisites
•Take note of your SLC (Software License Code). The SLC will change when the
software version number changes.
•If your SLC has changed, so have your DLKs (Device License Keys). Contact your
NetDVMS vendor to get new DLKs. You will typically receive the new DLKs in a single
.dlk file; save it on the computer running the NetDVMS server.
•If you do not already have the new NetDVMS version, contact your NetDVMS vendor
to get he most current version, which you are allowed to install with your SLC.
Backing Up Your Current Configuration
It is generally a good idea to make regular backups of your server configuration as a disaster recovery
measure. Upgrading your server is no exception. While it is rare to lose your configuration (cameras,
schedules, views, etc), it can happen under certain circumstances. Luckily, it takes only a minute to
back up your existing configuration:
1. Create a folder called Backup on the desktop of your NetDVMS server, on a network drive,
or on removable media.
2. Open My Computer, and navigate to the NetDVMS installation folder.
3. Copy the following files and folders into your Backup folder:
•All configuration (.ini) files
•All scheduling (.sch) files
•The file users.txt (not found in most installations)