OnSSI NetDVMS 6.5e User manual

NetDVMS 6.5e
Network Video Recorder
User Manual
On-Net Surveillance Systems Inc. (OnSSI)
One Blue Hill Plaza, 7th Floor | P.O. Box 1555
Pearl River NY 10965
P: 845-732-7900 | T: 845-732-7900
[email protected] | www.onssi.com

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
Table of Contents
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Table Of Contents
WELCOME ................................................................................................................1
PRODUCT OVERVIEW .................................................................................................. 1
SYSTEM REQUIREMENTS .........................................................................................3
PORT NUMBERS ........................................................................................................ 3
WINDOWS VISTA INFORMATION...................................................................................... 4
TIME SERVER RECOMMENDED ........................................................................................ 4
INSTALLATION ........................................................................................................5
UPGRADING FROM A PREVIOUS VERSION OF NETDVMS .......................................................... 6
Prerequisites.................................................................................................. 6
Backing Up Your Current Configuration.............................................................. 6
Removing the Current Version.......................................................................... 7
Installing the New Version ............................................................................... 7
Restoring a Configuration Backup (if Required) ................................................... 7
Updating Video Device Drivers.......................................................................... 8
Upgrading NetGuard-EVS................................................................................. 8
ADMINISTRATION...................................................................................................9
ADMINISTRATOR LOGIN WINDOW.................................................................................... 9
ADMINISTRATOR WINDOW............................................................................................ 9
Device Manager Section .................................................................................10
Adding Devices ..................................................................................................10
Editing Settings for Devices .................................................................................10
Editing Settings for Cameras................................................................................10
Editing Settings for Audio Sources ........................................................................11
Disabling/Enabling Cameras and Audio Sources ......................................................11
Administrator Window's Buttons ......................................................................12
DEVICES &DLKS.....................................................................................................15
How to Import Device License Keys.......................................................................15
How to Add a Device...........................................................................................15
Edit Device Settings Window................................................................................18
Identify Video Device Section..........................................................................18
Network Settings for Video Device Section ........................................................20
Camera Settings for [Device Name] window...........................................................21
P/T/Z Camera Selection Section.......................................................................22
Camera List and Fields ...................................................................................23
CAMERAS...............................................................................................................24
About Camera Administration ..............................................................................24
Camera Settings for [Device Name] [Camera Name] Window ...................................24
Speedup Settings ..........................................................................................24
Recording Settings.........................................................................................25
Live Settings.................................................................................................26
Audio...........................................................................................................26
IPIX.............................................................................................................27
Motion Detection Settings...............................................................................27
Database Settings .........................................................................................27

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Image Quality...............................................................................................30
Event Notifications.........................................................................................30
Outputs........................................................................................................30
PTZ Preset Positions... (PTZ Cameras Only).......................................................30
Configure Device Window ....................................................................................31
Camera Settings Section ................................................................................31
Preview Image..............................................................................................32
Adjust Motion Detection Window...........................................................................32
Noise Sensitivity............................................................................................33
Motion Sensitivity..........................................................................................33
Define Exclusion Regions Window .........................................................................34
Defining Areas in which Motion Detection Should Be Disabled ..............................34
Define Exclusion Regions Window's Buttons and Check Boxes ..............................35
Output Settings for [Device Name] [Camera Name] Window.....................................36
Associating Outputs with Manual Control and Detected Motion .............................36
Setup Notifications on Events Window ...................................................................38
What Is an Event Notification?.........................................................................38
Specifying Events for which Event Notification Should Be Used.............................39
PTZ Preset Positions for [Device Name] [Camera Name] Window...............................39
Why Use Preset Positions? ..............................................................................39
Absolute and Relative Positioning PTZ Cameras..................................................39
How to Define a Preset Position .......................................................................40
PTZ Preset Positions for [Device Name] [Camera Name] Window's Sections...........41
PTZ View Section...........................................................................................41
Preset Positions Section..................................................................................42
Preset Position on Events Section.....................................................................43
Event Window (for PTZ Preset Positions on Event)...................................................44
Associating Preset Positions with Particular Events..............................................44
IPIX Camera Configuration Window.......................................................................45
IPIX View Adjustment ....................................................................................46
Previewing the IPIX View................................................................................47
Image Resolution ..........................................................................................48
Camera Name and Number Window ......................................................................48
AUDIO ..................................................................................................................49
Important Information about Using Audio ..............................................................49
Microphone Settings Window................................................................................50
RECORDING SERVER SERVICE .......................................................................................51
Using the Recording Server Manager.....................................................................51
Starting the Recording Server Service ..............................................................51
Stop the Recording Server Service...................................................................51
Opening the NetDVMS Application....................................................................52
Monitoring System Status...............................................................................52
Viewing the Recording Server Log File ..............................................................53
Viewing the Image Server Log File...................................................................53
Exiting the Recording Server Manager ..............................................................53
Service Manager Window.....................................................................................54
Pausing the Recording Server Service...............................................................54
Resuming the Recording Server Service............................................................54
What to Do if the Recording Server Service is Stopped........................................54
SCHEDULING...........................................................................................................55

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Camera/Alert Scheduler Window...........................................................................55
Fields and Check Boxes ..................................................................................55
Calendar Section ...........................................................................................57
How to Set or Clear Periods in the Calendar.......................................................57
Camera/Alerts Scheduler Window's Copy and Paste Buttons ................................58
GENERAL SETTINGS...................................................................................................59
General Settings Window.....................................................................................59
Administrator Settings....................................................................................59
Logfile Settings .............................................................................................59
Event Recording Settings................................................................................59
Advanced .....................................................................................................61
Email Settings...............................................................................................62
Change Password Window ...................................................................................62
How to Change the Administrator Password.......................................................62
E-Mail Setup Window ..........................................................................................62
Enabling E-Mail Alerts ....................................................................................62
Specifying Recipients .....................................................................................63
Specifying Sender Settings .............................................................................63
Specifying Default Subject and Message Texts...................................................63
Specifying Image and Interval Options .............................................................64
Testing Your E-Mail Alert Configuration.............................................................64
INPUT,EVENTS &OUTPUT ...........................................................................................65
About Input, Events & Output ... ..........................................................................65
Using Dedicated I/O Devices ................................................................................66
I/O Setup..........................................................................................................66
I/O Setup Window's Defined Events List and Buttons..........................................67
Add New Event Window's Fields.......................................................................70
Add New Event Window's Fields.......................................................................71
Multiple Input Events Window's Fields and Buttons.............................................72
Edit Event Window's Fields..............................................................................73
New Timer Window's Fields.............................................................................75
Add New Output Window's Fields .....................................................................76
Testing the Defined Output .............................................................................77
Edit Output Window's Fields............................................................................77
Testing the Defined Output .............................................................................78
Advanced Window's Fields ..............................................................................78
Event Buttons....................................................................................................79
Defined Events List........................................................................................80
Specifying Event Buttons and Timer Events.......................................................80
Editing Event Buttons and Timer Events............................................................81
Associating Event Buttons with External Outputs................................................81
Add New Event Window's Fields.......................................................................82
Edit Event Window's Fields..............................................................................83
I/O Control........................................................................................................84
Associating Events with Particular Outputs ........................................................84
Associating Outputs with Manual Control and Detected Motion .............................85
How to .............................................................................................................87
ARCHIVING...........................................................................................................101
About Archiving................................................................................................101
Benefits of Archiving....................................................................................101

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How Archiving Works ...................................................................................101
Storage Capacity Required for Archiving .........................................................102
Automatic Response if Running Out of Disk Space............................................103
Backing Up Archives ....................................................................................104
Viewing Archived Recordings.........................................................................104
Virus Scanning and Archiving ........................................................................104
New Database if Archiving Fails .....................................................................104
Archive Setup Window ......................................................................................106
Fields and Buttons.......................................................................................106
Archiving Audio...........................................................................................108
MONITOR.............................................................................................................109
Where Is the Monitor Application?.......................................................................109
IMAGE SERVER ADMINISTRATION .................................................................................109
ImageServer Administrator Window ....................................................................109
Server Configuration Section.........................................................................109
User Administration Section ..........................................................................111
Log Files Section .........................................................................................111
Audit Log Section ........................................................................................111
Language Support and XML Encoding Section ..................................................112
Good to know: Client Access to Live Video from Stopped Cameras......................112
Define Local IP Ranges Window ..........................................................................112
User Administration Window ..............................................................................113
How to Add a New Basic User........................................................................113
How to Add a New Windows User or Group......................................................113
How to Edit an Existing User Name or Password...............................................113
How to Remove an Existing User ...................................................................114
What Information to Provide to Users.............................................................114
Define User Rights Window................................................................................115
DOWNLOAD MANAGER..............................................................................................118
Using the Download Manager .............................................................................118
Examples of User-Accessible Features ............................................................118
What Does the Welcome Page Look Like?........................................................118
Default Configuration of Download Manager ....................................................119
Making New Features Available......................................................................119
Hiding and Removing Features ......................................................................120
Virus Scanning Information...........................................................................120
ACCESS CLIENTS .................................................................................................121
ACCESS CLIENT OVERVIEW ........................................................................................121
Server-End Access through OnSSI Video Clients ...................................................121
The Image Server.............................................................................................121
Download Manager ...........................................................................................121
OCULARIS CLIENT LITE.............................................................................................122
Minimum hardware requirements: ......................................................................122
Installing Ocularis Client Lite..............................................................................122
NETGUARD-EVS....................................................................................................123
Minimum hardware requirements: ......................................................................123
Installation......................................................................................................124
NETGUARD...........................................................................................................125
Accessing NetGuard.....................................................................................125

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VIEWER ...............................................................................................................127
VIEWER INTRODUCTION ............................................................................................127
LOGGING .............................................................................................................128
ABOUT LOGGING ....................................................................................................128
Log File Types, Locations and Names..............................................................128
Administrator Application Log Files.................................................................128
Event Log Files............................................................................................128
Image Server Service Log Files......................................................................128
Image Server Service Audit Log Files..............................................................129
Web Server Log Files ...................................................................................129
Image Import Service Log Files .....................................................................129
Log File Structures.......................................................................................129
Integrity Checks and Possible Error Messages..................................................129
VIDEO DEVICE DRIVERS......................................................................................131
UPDATING VIDEO DEVICE DRIVERS...............................................................................131
Removing Old Version of Video Device Drivers.................................................131
Installing New Version of Video Device Drivers.................................................131
VIRUS SCANNING................................................................................................133
DAYLIGHT SAVING TIME .....................................................................................134
SPRING:SWITCH FROM STANDARD TIME TO DST..............................................................134
FALL:SWITCH FROM DST TO STANDARD TIME .................................................................134
REMOVAL.............................................................................................................135
ENTIRE SYSTEM .....................................................................................................135
Removing the Entire Surveillance System ............................................................135
INDIVIDUAL COMPONENTS .........................................................................................135
Removing the Surveillance Server Software .........................................................135
Removing Video Device Drivers ..........................................................................136
Removing the Viewer........................................................................................136
Removing the Download Manager .......................................................................136
Removing Installation Files for End-User Features .................................................136

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
Welcome
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Video from an OnSSI NetDVMS system, monitored
and controlled via Ocularis Client Lite
Welcome
Product Overview
NetDVMS is OnSSI’s market-leading multi-site, multi-server enterprise-scale network video recorder and
camera management platform. Now featuring the revolutionary Ocularis Client Lite, it provides automated
event detection and intelligent video delivery through integration with physical security systems and
advanced content analytics.
NetDVMS allows users to position any number of PTZ cameras
anywhere on the network, wired or wireless, without the need for
video matrixes, multiplexers or switches. Each camera can be
configured independently for frame rate, resolution, compression
format, recording mode and storage location. Video is recorded
and securely archived to any location on the network multiple
times each day.
Cameras can be accessed and controlled using a wide range of
clients – the Ocularis Client Lite and NetGuard-EVS desktop
clients, the browser- based NetGuard, the NetSwitcher video wall virtual matrix switch (optional), and the
NetCell and NetPDA handheld clients.
NetDVMS supports over 400 IP camera and encoders, as well as all popular video formats - giving you the
most flexibility in camera selection. This allows you to choose the IP cameras that are right for the job, including
megapixel, 360o and specialty cameras, or retrofit your existing analog cameras using video encoders.
Video from an unlimited number of cameras, connected to multiple servers running NetDVMS at multiple sites,
can be monitored, investigated and exported, via an array of video clients:
Ocularis Client Lite provides all of the monitoring, investigation and video export capabilities of the Ocularis
Client, the main operator interface for Ocularis, OnSSI’s breakthrough IP video platform.
Ocularis Client Lite’s highly intuitive, touchscreen-enabled (optional) interface streamlines the entire
monitoring and event management process. Live monitoring is enhanced with instant investigation, playback
controls, as well as optical and digital PTZ. Multiple carousels with investigation and camera sequence
controls, hotspots and on-alert push-video panes, allow for efficient alerts-based monitoring.

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Ocularis Client Lite includes multiple tools for accessing and investigating video of incidents within seconds:
The Time Slicer and Motion Slicer auto-generate thumbnails of time intervals and motion events; The Kinetic
Motion Timeline; configurable motion detection; and digital PTZ, applied to both live and recorded video in
any mode of operation.
Note regarding the release of Ocularis Client Lite: as the release of Ocularis Client Lite coincided with
the publishing of this document, it has not been fully referenced. For more information about Ocularis Client
Lite please visit www.onssi.com.
The time-tested NetGuard-EVS desktop client provides efficient monitoring for the entire camera system,
with many useful investigation tools including digital PTZ into live and recorded video and previews of
motion sequences for easy access to events.
Operating as a browser-based web service, NetGuard client is the ideal tool for occasional monitoring or
access to video over the Internet, with no software download required.
The NetSwitcher virtual matrix switch enables incorporating NetDVMS video into a command center video-
wall setting. NetSwitcher’s touchscreen-enabled, map-based navigation enables one-click push of any
camera to any monitor, local or remote. Incidents, detected by video content analytics, access control and
physical security systems, are shared among multiple operators, for effective event management.
NetPDA and NetCell, OnSSI’s handheld video clients, provide access to live and recorded video with PTZ
control presets, while on the move.
NetDVMS provides automated processes capable of turning volumes of video data into critical information.
Motion events or events generated by external physical security systems, can be accessed and investigated
within seconds via Ocularis Client Lite. Video of the event, together with audio captured by camera-connected
microphones, can be easily exported as an AVI file or video database for use as court evidence.
Legal Notice
This product manual is intended for general information purposes only, and due care has been taken in its preparation.
Any risk arising from the use of this information rests with the recipient, and nothing herein should be construed as constituting any kind of
warranty.
OnSSI reserves the right to make adjustments without prior notification.
(C) 2009 On-Net Surveillance Systems, Inc. OnSSI, the ’Eye’ logo, Ocularis, NetDVMS, NetEVS, NetDVR, ProSight, NetGuard, NetGuard-EVS,
NetSwitcher, NetMatrix, NetTransact, NetCentral, NetPDA and NetCell are registered trademarks of OnSSI. Other names are the property of
their respective owners.

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
Welcome
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System Requirements
The following are minimum system requirements for running NetDVMS:
Operating System Microsoft® Windows® XP Professional (32 bit or 64 bit*) and Windows Server
2003 (32 bit or 64 bit*), Windows Vista® Business (32 bit or 64 bit*), Windows
Vista Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU Intel® Pentium® 4, 2.4 GHz or higher (CoreTM 2 recommended).
RAM Minimum 1 GB (2 GB or more recommended).
Network Ethernet (1 Gbit recommended).
Graphics Adapter AGP or PCI-Express, minimum 1024 x 768, 16 bit colors.
Hard Disk Type E-IDE, PATA, SATA, SCSI, SAS (7200 RPM or faster).
Hard Disk Space Minimum 80 Gbyte free (depends on number of cameras and recording settings).
Software DirectX 9.0 or newer required to run Playback Viewer application. Microsoft .NET
1.1 Framework required to run Recording Server Manager.
*Running as a 32 bit service/application.
Please refer to the documentation for each NetDVMS video client (Ocularis Client Lite, NetGuard-EVS,
NetGuard, NetSwitcher and NetPDA/NetCell) for specific minimum system requirements.
Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and type
dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version information is displayed
near the bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX
are available from http://www.microsoft.com/downloads/
Port Numbers
NetDVMS uses particular ports when communicating with other computers, cameras, etc.
What is a port? A port is a logical endpoint for data traffic. Networks use different ports for different types of data
traffic. Therefore it is sometimes, but not always, necessary to specify which port to use for particular data
communication. Most ports are used automatically based on the types of data included in the communication. On
TCP/IP networks, port numbers range from 0 to 65536, but only ports 0 to 1024 are reserved for particular purposes.
For example, port 80 is used for HTTP traffic which is used when viewing web pages.
When using NetDVMS, make sure that the following ports are open for data traffic on your network:
•Port 20 and 21 (inbound and outbound): Used for FTP traffic. FTP (File Transfer Protocol) is a standard for
exchanging files across networks. FTP uses the TCP/IP standards for data transfer, and is often used for
uploading or downloading files to and from servers.

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•Port 25 (inbound and outbound): Used for SMTP traffic. SMTP (Simple Mail Transfer Protocol) is a standard
for sending e-mail messages between servers. This port should be open since, depending on configuration,
some cameras may send images to the surveillance system server via e-mail.
•Port 80 (inbound and outbound): Used for HTTP traffic between the surveillance server and cameras,
NetGuard and/or NetGuard-EVS, and the default communication port for the surveillance system's Image
Server. HTTP (HyperText Transfer Protocol) is a standard for exchanging files across networks; widely used
for formatting and transmission of data on the world wide web.
•Port 1024 and above (outbound only): Used for HTTP traffic between cameras and the surveillance server.
•Any other port numbers you may have selected to use, for example if you have changed the Image Server's
port from its default port number (80) to another port number.
Tip: Consult the administrator of your organization's firewall if in doubt about how to open ports for traffic.
Windows Vista Information
If you wish to install, configure and run NetDVMS on a Windows Vista computer, it is important that you have
administrator rights. If you only have standard user rights, you will not be able to configure the surveillance system.
The restrictions are applied by the so-called User Account Control, a security component in Windows Vista. Note,
however, that it is possible to disable User Account Control. For more information, search www.microsoft.com for Vista
User Account Control or similar.
Time Server Recommended
All images are time-stamped by NetDVMS upon reception, but since cameras are separate units which may have
separate timing devices, power supplies, etc., camera time and NetDVMS system time may not correspond fully, and
this may occasionally lead to confusion.
If supported by your cameras, we recommend you auto-synchronize camera and system time through a time server
for consistent synchronization.
For information about configuring a time server searching www.microsoft.com for time server, time service, or similar.

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Installation
Note: Do not install NetDVMS on a mounted drive (i.e. a drive attached to an empty folder on an NTFS (NT File
System) volume, with a label or name instead of a drive letter). If using mounted drives, critical system features may
not work as intended; you will, for example, not receive any warnings if the system runs out of disk space.
Prerequisites: Shut down any existing OnSSI software. If upgrading, read Upgrading from a Previous Version first.
1. Insert the NetDVMS software DVD, wait for a short while, select required language, then click the Install
NetDVMS link.
Alternatively, if you are installing a version downloaded from the internet, run the downloaded installation file
from the location you have saved it to.
Tip: Depending on your security settings, you may receive one or more security warnings (Do you want
to run or save this file?, Do you want to run this software? or similar). When this is the case, click the Run
button.
2. When the installation wizard starts, click Next to continue.
3. Read and accept the End User License Agreement, then click Next.
4. If an earlier NetDVMS version (6.0a or later) is present on the server, you will be asked to accept that it is
automatically removed during installation of the new version. The automatic removal will not delete any
existing recordings or configuration. If asked, we recommend answering Yes, since this will ensure that old
versions will not interfere with your new version. Note that NetDVMS versions earlier than 6.0 must be
removed manually before installing the new version, see Upgrading from a Previous Version.
5. Select Typical installation (advanced users can select Custom installation, and choose which features to install
and where to install them).
6. Select the
Install licensed Version option, and specify your user name, organization, and Software License
Code (SLC; printed on your Product License Sheet). When ready, click Next.
7. Click the
Install button to begin the software installation. During the process, all the necessary components
will be installed one after the other.
8. Click Finish on the last step to complete the installation.
•NetDVMS's Administrator window may appear on your screen during installation. When this is the
case, the window will automatically close again after a short while.
•If a Status Information window appears on your screen during installation, simply click its OK
button. The window simply provides a summary of your installation.
When installation is complete, you can begin configuring your NetDVMS solution: Double-click the Administrator
desktop shortcut or select Start > All Programs > NetDVMS > Administrator to open the Administrator window.
Tip: If you want to make additional language versions of NetGuard-EVS and NetGuard (such as Spanish, French,
or Japanese versions) available to your organization's users, you can quickly do this once you have installed
NetDVMS. See more in the description of the Download Manager.

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
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Upgrading from a Previous Version of NetDVMS
Upgrading NetDVMS is an easy task, and you need not worry about spending hours reconfiguring your software.
The following information applies if upgrading from one NetDVMS version to another as well as if upgrading to
NetDVMS from a lower product in the product portfolio.
•Prerequisites
•Take note of your SLC (Software License Code). The SLC will change when the software version
number changes.
•If your SLC has changed, so have your DLKs (Device License Keys). Contact your NetDVMS
vendor to get new DLKs. You will typically receive the new DLKs in a single .dlk file; save it on the
computer running the NetDVMS server.
•If you do not already have the new NetDVMS version, contact your NetDVMS vendor to get he most
current version, which you are allowed to install with your SLC.
•Backing Up Your Current Configuration
It is generally a good idea to make regular backups of your server configuration as a disaster recovery
measure. Upgrading your server is no exception. While it is rare to lose your configuration (cameras,
schedules, views, etc), it can happen under certain circumstances. Luckily, it takes only a minute to back up
your existing configuration:
1. Create a folder called Backup on the desktop of your NetDVMS server, on a network drive, or on
removable media.
2. Open My Computer, and navigate to the NetDVMS installation folder.
3. Copy the following files and folders into your Backup folder:
•All configuration (.ini) files
•All scheduling (.sch) files
•The file users.txt (not found in most installations)
•Folders with a name ending in ...ViewGroups
Note that the folders may not exist if upgrading from old software versions.

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•Removing the Current Version
NetDVMS versions 6.0a or later can automatically be removed during installation of the new
version. When installing the new version, simply answer Yes if asked if you accept such automatic
removal. The automatic removal will not delete any existing recordings or configuration.
NetDVMS versions older than 6.0 as well as lower products in the product portfolio must be
removed manually before installing the new version. Manually removing the old version involves
removing two components on the server. Removing these components will not remove your
configuration files.
1. From Windows’ Start menu, select Control Panel > Add or Remove Programs.
2. Remove NetDVMS (or the lower product).
3. When asked if you want to remove database files or registry settings, you should normally not
select any of the check boxes.You may choose to remove database files if you wish, but
removing registry settings may mean that the new software version will not be able to utilize the
existing configuration.
4. Remove Video Device Driver/Pack Vx.x (where x.x refers to the version number).
•Installing the New Version
Once the old version of the software is removed, you can run the installation file for the new
software version. Select the installation options that best fit your needs.
There are some recent software changes that you should be aware of:
•It is possible to install the software as a service, and as of NetDVMS 6.5 this is the only
option since the Monitor application has been discontinued. When the software runs as a
service, the Recording Server runs as a background process, and any viewing either
locally or remotely will be done through either a NetGuard-EVS or a NetGuard.
•The HTTP Server/Realtime Feed Server (very basic alternative to NetGuard-
EVS/NetGuard) can only be used when the software is installed as an application. Since
installing as an application is no longer possible in current NetDVMS versions, the HTTP
Server and Realtime Feed Server have been discontinued. Use the much superior
NetGuard-EVS or NetGuard instead.
•NetDVMS's Administrator window may appear on your screen during installation. When this
is the case, the window will automatically close again after a short while.
•In the most recent software version, a Download Manager is introduced, and you will have
the option of opening the Download Manager during installation. The Download Manager is
used for managing which features your organization's users will be able to access from a
targeted welcome page on the surveillance system server. You can open the Download
Manager if you like, but you can just as easily make changes through the Download
Manager once installation is completed.
•Restoring a Configuration Backup (if
Required)
If for some reason after installing the new software version you have lost your old configuration, you
can easily restore your configuration, provided you have created a backup of your configuration prior
to upgrading the software:

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
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1. Drag and drop the backed-up configuration files and folders into the new
installation directory.
2. When asked if you wish to overwrite the existing files, click Yes.
3. Restart your server.
•Updating Video Device Drivers
Video device drivers are small programs used for controlling/communicating with
the camera devices connected to an NetDVMS system.
Video device drivers are installed automatically during the installation of your
NetDVMS system. However, new versions of the video device drivers, so-called
Device Packs, are released from time to time.
We therefore recommend that you visit the website of your NetDVMS vendor and
download the latest Device Pack.
•Upgrading NetGuard-EVS
NetGuard-EVS users should now remove their old NetGuard-EVS versions and
install the new one:
1. On the required computers, open Windows' Add or Remove Programs
dialog (Start > Control Panel > Add or Remove Programs).
2. In the Add or Remove Programs dialog, select NetGuard-EVS entry, and
click the Remove button. A wizard window will open. Follow the wizard's
steps, and click Finish when ready.
3. Now open a browser and connect to NetDVMS at the following address:
http://[IP address or hostname of server]:[Image Server port
number; default is 80]
Example: http://123.123.123.123:80
4. From the welcome page that appears, download and install the latest
NetGuard-EVS version.
5. If required, download and install any NetGuard-EVS plugins needed.

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Administration
Administrator Login Window
For users without administrator rights, access to certain features in NetDVMS may in some organizations have been
restricted.
When this is the case, you will be asked to specify the administrator password in the Administrator Login window in
order to get access to the restricted features.
The Administrator Login window
You will only be asked to specify the administrator password when you open the Administrator application, by selecting it
from Windows' Start menu or by clicking the Administrator shortcut on the desktop. This will only be the case when
access to the Administrator application has been password-protected.
Administrator Window
The Administrator window, the main window in the Administrator application, is used by the surveillance system
administrator for configuring NetDVMS upon installation or whenever configuration adjustments are required, e.g.
when adding new cameras to the system.
Access: You access the Administrator application by selecting it from Window's Start
menu or by clicking the Administrator desktop shortcut. Access to the Administrator
application may be password protected, in which case you will be asked to provide the
administrator password in the Administrator Login window.
IMPORTANT: Changes you make in the Administrator application are not applied on your surveillance system until
you exit the Administrator application. This allows you to try out various settings before making them take effect.
The Administrator window's Device Manager section provides an overview of devices on your surveillance system; the window's
buttons let you configure your system.

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•Device Manager Section
The Device Manager section—located in the middle of the Administrator window—lists all added devices
with attached cameras microphones. The Device Manager section thus provides you with an overview of
your surveillance system.
Detail from the Administrator window's Device Manager section—two
devices have been added; the first device has a single camera
attached, whereas the second device has four cameras attached
Until you have added devices, the Device Manager section will be empty.
Adding Devices
You add devices through an intuitive Device Setup Wizard, available by clicking the Administrator window’s Add Device
button (see also How to Add a Device). When devices have been added, they will be listed in the Device Manager section.
Clicking the plus sign next to a device in the Device Manager section will list cameras attached to the device.
Editing Settings for Devices
To edit settings for a device listed in the Device Manager section, select the device, then click the Edit device... button to
open the Edit device settings window.
Editing Settings for Cameras
To edit the settings for a camera listed in the Device Manager section, click the plus sign next to the device to which the
camera is attached, select the required camera, then click the Settings button to open the Camera Settings for [Device
name] [Camera Name] window.
Renaming a Camera
To rename a camera, right-click the camera name in question, then select Edit from the menu that appears:
This will open the Camera Name and Number window, in which you are able to overwrite the existing camera name with a
new one.

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Assigning Shortcut Numbers to Cameras
Users of NetGuard-EVS can take advantage of a range of keyboard shortcuts, some of which let the users
toggle between viewing different cameras. Such keyboard shortcuts include numbers, which are used to
identify each camera. Shortcut numbers must be unique for each camera. To assign a shortcut number to a
camera, right-click the camera name in question, then select Edit from the menu that appears:
This will open the Camera Name and Number window, in which you are able to specify a shortcut number to be used with
the camera.
Note: Camera shortcut numbers are only used in NetGuard-EVS. In other applications, such as NetGuard,
the camera shortcuts cannot be used.
Tip: More information about using the keyboard shortcuts is available in the documentation for NetGuard-
EVS.
Editing Settings for Audio Sources
To edit the settings for an audio source (i.e. a microphone) listed in the Device Manager section, click the
plus sign next to the device to which the audio source is attached, select the required audio source, then
click the Settings button to open the Microphone Settings window.
IMPORTANT: The use of microphones will impact the database capacity for storing video; see Important
Information about Using Audio for more information.
Disabling/Enabling Cameras and Audio Sources
Individual cameras and audio sources listed in the Device Manager section are by default enabled, meaning
that video from cameras and audio from attached audio sources is by default transferred to NetDVMS—
provided that the cameras are marked as online in the Camera/Alert Scheduler window (also default).
Note: On some devices, audio can also be enabled/disabled on the device itself, typically through the
device's own configuration web page. If audio on a device does not work after enabling it in the Administrator
application, you should thus verify whether the problem may be due to audio being disabled on the device
itself.
If required, you can disable individual cameras and audio sources listed in the Device Manager section.
When a camera or audio source is disabled, no video/audio will be transferred from the camera/audio source
to NetDVMS.
To disable a camera or audio source, right-click the required camera or audio source in the Device Manager
section, then select Disable:

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When a camera or audio source is disabled, it will be indicated as follows:
To enable a previously disabled camera or audio source, simply right-click the required camera or audio source in the
Device Manager section, then select Enable:
Tip: Individual cameras can also be disabled/enabled in the Camera Settings for [Device Name] [Camera
Name] Window. Individual audio sources can also be disabled/enabled in the Microphone Settings window.
•Administrator Window's Buttons
The Administrator window features the following buttons:
Button Description
Service
Manager... Opens the Service Manager window, which lets you pause/resume
theRecording Server service. Pausing the service is necessary in order to
access some features, for example configuration of PTZ (Pan/Tilt/Zoom)
cameras.
IMPORTANT: While the service is paused, no video or audio will be
recorded.
Scheduler... Opens the Camera/Alert Scheduler window, in which you specify online
periods for each camera.
You are also able to specify if cameras should go online when specific
events occur (e.g. when a door is opened), and if e-mail or sound alerts
should be used if motion is detected during specific periods of time (e.g.
during working hours).
Tip: By default, all cameras are online at all times. You will only need to
modify scheduler settings if you require cameras to be online only at specific
times or events.
General
Settings... Opens the General Settings window, in which you are able to specify a
number of settings related to:
•Administrator password
•User rights for the Administrator application
•E-mail settings (for alerts sent via e-mail)
•Log file settings
•Other advanced settings
Archive Setup... Opens theArchive setup window, in which you specify NetDVMS's archiving
settings.

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Archiving lets you keep recordings for as long as required, limited only be
the available hardware storage capacity.
Import DLKs... Lets you import all required Device License Keys (DLKs) in one go, thus
avoiding the need to specify each DLK manually when adding devices.
See also How to Import Device License Keys.
NetMatrix... Lets you access NetMatrix configuration. NetMatrix is an integrated product
for forcing video from any camera to any monitor on a network operating with
NetDVMS.
NetTransact... Note: The NetTransact button is not functional. If NetTransact (add-on
product for handling loss prevention through video evidence combined with
time-linked POS or ATM transaction data) is installed on the server, use
Windows' Start menu or the NetTransact Administrator desktop shortcut to
access the NetTransact Administrator. Use with NetTransact versions earlier
than 2.1 is not supported.
Add Device... Starts the Device Setup Wizard, which guides you through the process of
adding a new device.
See also How to Add a Device.
Edit Device... When you have selected a device in the Administrator window's Device
Manager section, clicking the Edit Device... button lets you edit settings for
the selected device in the Edit device settings window.
Remove Device Lets you remove a device selected in the Administrator window's Device
Manager section.
In order to prevent accidental removal of devices, you will be asked to
confirm that you want to remove the device.
Settings... Lets you specify settings for a selected camera or audio source:
•Cameras: When you have selected a camera in the Administrator
window's Device Manager section, clicking the Settings button will
open the Camera Settings for [Device Name] [Camera Name]...
window, in which you specify camera settings.
•Audio sources: When you have selected an audio source in the
Administrator window's Device Manager section, clicking the
Settings button will open the Microphone Settings window in which
you can enable/disable the audio source and change its name if
required.
I/O Setup... Opens the I/O Setup window, in which you are able to define events based

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on input events (for example when a door sensor detects that a door is
opened) and VMD (Video Motion Detection). The I/O Setup window also lets
you specify output (e.g. a siren).
When defined, events can be used for a variety of purposes. For example,
an input event can be used for triggering output, for starting a particular
camera, and for triggering that an e-mail message is sent to a particular
user, notifying the user of the recorded event.
See also the description of the I/O Control... button.
Event Buttons... Opens the Event Buttons window, in which you are able to define events for
use on event buttons.
Event buttons can used in NetGuard-EVS for manually triggering events.
I/O Control... Opens the I/O Control window, in which you are able to attach outputs to
input events.
This way you can, for example, define that a siren should sound when a
sensor detects that a door is opened.
Exit Closes the Administrator application.
Tip: Clicking the icon in the left corner of the Administrator window's title bar, gives you access to a small
menu. Selecting About Adm ... from the menu will display a dialog with your system's version number and
software license code; this is valuable information, should you ever need to contact product support.