OnSSI NetDVMS 6.5e User manual

NetDVMS 6.5e
Network Video Recorder
User Manual
On-Net Surveillance Systems Inc. (OnSSI)
One Blue Hill Plaza, 7th Floor | P.O. Box 1555
Pearl River NY 10965
P: 845-732-7900 | T: 845-732-7900
[email protected] | www.onssi.com

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
Table of Contents
i
Table Of Contents
WELCOME ................................................................................................................1
PRODUCT OVERVIEW .................................................................................................. 1
SYSTEM REQUIREMENTS .........................................................................................3
PORT NUMBERS ........................................................................................................ 3
WINDOWS VISTA INFORMATION...................................................................................... 4
TIME SERVER RECOMMENDED ........................................................................................ 4
INSTALLATION ........................................................................................................5
UPGRADING FROM A PREVIOUS VERSION OF NETDVMS .......................................................... 6
Prerequisites.................................................................................................. 6
Backing Up Your Current Configuration.............................................................. 6
Removing the Current Version.......................................................................... 7
Installing the New Version ............................................................................... 7
Restoring a Configuration Backup (if Required) ................................................... 7
Updating Video Device Drivers.......................................................................... 8
Upgrading NetGuard-EVS................................................................................. 8
ADMINISTRATION...................................................................................................9
ADMINISTRATOR LOGIN WINDOW.................................................................................... 9
ADMINISTRATOR WINDOW............................................................................................ 9
Device Manager Section .................................................................................10
Adding Devices ..................................................................................................10
Editing Settings for Devices .................................................................................10
Editing Settings for Cameras................................................................................10
Editing Settings for Audio Sources ........................................................................11
Disabling/Enabling Cameras and Audio Sources ......................................................11
Administrator Window's Buttons ......................................................................12
DEVICES &DLKS.....................................................................................................15
How to Import Device License Keys.......................................................................15
How to Add a Device...........................................................................................15
Edit Device Settings Window................................................................................18
Identify Video Device Section..........................................................................18
Network Settings for Video Device Section ........................................................20
Camera Settings for [Device Name] window...........................................................21
P/T/Z Camera Selection Section.......................................................................22
Camera List and Fields ...................................................................................23
CAMERAS...............................................................................................................24
About Camera Administration ..............................................................................24
Camera Settings for [Device Name] [Camera Name] Window ...................................24
Speedup Settings ..........................................................................................24
Recording Settings.........................................................................................25
Live Settings.................................................................................................26
Audio...........................................................................................................26
IPIX.............................................................................................................27
Motion Detection Settings...............................................................................27
Database Settings .........................................................................................27

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
Table of Contents
ii
Image Quality...............................................................................................30
Event Notifications.........................................................................................30
Outputs........................................................................................................30
PTZ Preset Positions... (PTZ Cameras Only).......................................................30
Configure Device Window ....................................................................................31
Camera Settings Section ................................................................................31
Preview Image..............................................................................................32
Adjust Motion Detection Window...........................................................................32
Noise Sensitivity............................................................................................33
Motion Sensitivity..........................................................................................33
Define Exclusion Regions Window .........................................................................34
Defining Areas in which Motion Detection Should Be Disabled ..............................34
Define Exclusion Regions Window's Buttons and Check Boxes ..............................35
Output Settings for [Device Name] [Camera Name] Window.....................................36
Associating Outputs with Manual Control and Detected Motion .............................36
Setup Notifications on Events Window ...................................................................38
What Is an Event Notification?.........................................................................38
Specifying Events for which Event Notification Should Be Used.............................39
PTZ Preset Positions for [Device Name] [Camera Name] Window...............................39
Why Use Preset Positions? ..............................................................................39
Absolute and Relative Positioning PTZ Cameras..................................................39
How to Define a Preset Position .......................................................................40
PTZ Preset Positions for [Device Name] [Camera Name] Window's Sections...........41
PTZ View Section...........................................................................................41
Preset Positions Section..................................................................................42
Preset Position on Events Section.....................................................................43
Event Window (for PTZ Preset Positions on Event)...................................................44
Associating Preset Positions with Particular Events..............................................44
IPIX Camera Configuration Window.......................................................................45
IPIX View Adjustment ....................................................................................46
Previewing the IPIX View................................................................................47
Image Resolution ..........................................................................................48
Camera Name and Number Window ......................................................................48
AUDIO ..................................................................................................................49
Important Information about Using Audio ..............................................................49
Microphone Settings Window................................................................................50
RECORDING SERVER SERVICE .......................................................................................51
Using the Recording Server Manager.....................................................................51
Starting the Recording Server Service ..............................................................51
Stop the Recording Server Service...................................................................51
Opening the NetDVMS Application....................................................................52
Monitoring System Status...............................................................................52
Viewing the Recording Server Log File ..............................................................53
Viewing the Image Server Log File...................................................................53
Exiting the Recording Server Manager ..............................................................53
Service Manager Window.....................................................................................54
Pausing the Recording Server Service...............................................................54
Resuming the Recording Server Service............................................................54
What to Do if the Recording Server Service is Stopped........................................54
SCHEDULING...........................................................................................................55

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
Table of Contents
iii
Camera/Alert Scheduler Window...........................................................................55
Fields and Check Boxes ..................................................................................55
Calendar Section ...........................................................................................57
How to Set or Clear Periods in the Calendar.......................................................57
Camera/Alerts Scheduler Window's Copy and Paste Buttons ................................58
GENERAL SETTINGS...................................................................................................59
General Settings Window.....................................................................................59
Administrator Settings....................................................................................59
Logfile Settings .............................................................................................59
Event Recording Settings................................................................................59
Advanced .....................................................................................................61
Email Settings...............................................................................................62
Change Password Window ...................................................................................62
How to Change the Administrator Password.......................................................62
E-Mail Setup Window ..........................................................................................62
Enabling E-Mail Alerts ....................................................................................62
Specifying Recipients .....................................................................................63
Specifying Sender Settings .............................................................................63
Specifying Default Subject and Message Texts...................................................63
Specifying Image and Interval Options .............................................................64
Testing Your E-Mail Alert Configuration.............................................................64
INPUT,EVENTS &OUTPUT ...........................................................................................65
About Input, Events & Output ... ..........................................................................65
Using Dedicated I/O Devices ................................................................................66
I/O Setup..........................................................................................................66
I/O Setup Window's Defined Events List and Buttons..........................................67
Add New Event Window's Fields.......................................................................70
Add New Event Window's Fields.......................................................................71
Multiple Input Events Window's Fields and Buttons.............................................72
Edit Event Window's Fields..............................................................................73
New Timer Window's Fields.............................................................................75
Add New Output Window's Fields .....................................................................76
Testing the Defined Output .............................................................................77
Edit Output Window's Fields............................................................................77
Testing the Defined Output .............................................................................78
Advanced Window's Fields ..............................................................................78
Event Buttons....................................................................................................79
Defined Events List........................................................................................80
Specifying Event Buttons and Timer Events.......................................................80
Editing Event Buttons and Timer Events............................................................81
Associating Event Buttons with External Outputs................................................81
Add New Event Window's Fields.......................................................................82
Edit Event Window's Fields..............................................................................83
I/O Control........................................................................................................84
Associating Events with Particular Outputs ........................................................84
Associating Outputs with Manual Control and Detected Motion .............................85
How to .............................................................................................................87
ARCHIVING...........................................................................................................101
About Archiving................................................................................................101
Benefits of Archiving....................................................................................101

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
Table of Contents
iv
How Archiving Works ...................................................................................101
Storage Capacity Required for Archiving .........................................................102
Automatic Response if Running Out of Disk Space............................................103
Backing Up Archives ....................................................................................104
Viewing Archived Recordings.........................................................................104
Virus Scanning and Archiving ........................................................................104
New Database if Archiving Fails .....................................................................104
Archive Setup Window ......................................................................................106
Fields and Buttons.......................................................................................106
Archiving Audio...........................................................................................108
MONITOR.............................................................................................................109
Where Is the Monitor Application?.......................................................................109
IMAGE SERVER ADMINISTRATION .................................................................................109
ImageServer Administrator Window ....................................................................109
Server Configuration Section.........................................................................109
User Administration Section ..........................................................................111
Log Files Section .........................................................................................111
Audit Log Section ........................................................................................111
Language Support and XML Encoding Section ..................................................112
Good to know: Client Access to Live Video from Stopped Cameras......................112
Define Local IP Ranges Window ..........................................................................112
User Administration Window ..............................................................................113
How to Add a New Basic User........................................................................113
How to Add a New Windows User or Group......................................................113
How to Edit an Existing User Name or Password...............................................113
How to Remove an Existing User ...................................................................114
What Information to Provide to Users.............................................................114
Define User Rights Window................................................................................115
DOWNLOAD MANAGER..............................................................................................118
Using the Download Manager .............................................................................118
Examples of User-Accessible Features ............................................................118
What Does the Welcome Page Look Like?........................................................118
Default Configuration of Download Manager ....................................................119
Making New Features Available......................................................................119
Hiding and Removing Features ......................................................................120
Virus Scanning Information...........................................................................120
ACCESS CLIENTS .................................................................................................121
ACCESS CLIENT OVERVIEW ........................................................................................121
Server-End Access through OnSSI Video Clients ...................................................121
The Image Server.............................................................................................121
Download Manager ...........................................................................................121
OCULARIS CLIENT LITE.............................................................................................122
Minimum hardware requirements: ......................................................................122
Installing Ocularis Client Lite..............................................................................122
NETGUARD-EVS....................................................................................................123
Minimum hardware requirements: ......................................................................123
Installation......................................................................................................124
NETGUARD...........................................................................................................125
Accessing NetGuard.....................................................................................125

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
Table of Contents
v
VIEWER ...............................................................................................................127
VIEWER INTRODUCTION ............................................................................................127
LOGGING .............................................................................................................128
ABOUT LOGGING ....................................................................................................128
Log File Types, Locations and Names..............................................................128
Administrator Application Log Files.................................................................128
Event Log Files............................................................................................128
Image Server Service Log Files......................................................................128
Image Server Service Audit Log Files..............................................................129
Web Server Log Files ...................................................................................129
Image Import Service Log Files .....................................................................129
Log File Structures.......................................................................................129
Integrity Checks and Possible Error Messages..................................................129
VIDEO DEVICE DRIVERS......................................................................................131
UPDATING VIDEO DEVICE DRIVERS...............................................................................131
Removing Old Version of Video Device Drivers.................................................131
Installing New Version of Video Device Drivers.................................................131
VIRUS SCANNING................................................................................................133
DAYLIGHT SAVING TIME .....................................................................................134
SPRING:SWITCH FROM STANDARD TIME TO DST..............................................................134
FALL:SWITCH FROM DST TO STANDARD TIME .................................................................134
REMOVAL.............................................................................................................135
ENTIRE SYSTEM .....................................................................................................135
Removing the Entire Surveillance System ............................................................135
INDIVIDUAL COMPONENTS .........................................................................................135
Removing the Surveillance Server Software .........................................................135
Removing Video Device Drivers ..........................................................................136
Removing the Viewer........................................................................................136
Removing the Download Manager .......................................................................136
Removing Installation Files for End-User Features .................................................136

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
Welcome
1
Video from an OnSSI NetDVMS system, monitored
and controlled via Ocularis Client Lite
Welcome
Product Overview
NetDVMS is OnSSI’s market-leading multi-site, multi-server enterprise-scale network video recorder and
camera management platform. Now featuring the revolutionary Ocularis Client Lite, it provides automated
event detection and intelligent video delivery through integration with physical security systems and
advanced content analytics.
NetDVMS allows users to position any number of PTZ cameras
anywhere on the network, wired or wireless, without the need for
video matrixes, multiplexers or switches. Each camera can be
configured independently for frame rate, resolution, compression
format, recording mode and storage location. Video is recorded
and securely archived to any location on the network multiple
times each day.
Cameras can be accessed and controlled using a wide range of
clients – the Ocularis Client Lite and NetGuard-EVS desktop
clients, the browser- based NetGuard, the NetSwitcher video wall virtual matrix switch (optional), and the
NetCell and NetPDA handheld clients.
NetDVMS supports over 400 IP camera and encoders, as well as all popular video formats - giving you the
most flexibility in camera selection. This allows you to choose the IP cameras that are right for the job, including
megapixel, 360o and specialty cameras, or retrofit your existing analog cameras using video encoders.
Video from an unlimited number of cameras, connected to multiple servers running NetDVMS at multiple sites,
can be monitored, investigated and exported, via an array of video clients:
Ocularis Client Lite provides all of the monitoring, investigation and video export capabilities of the Ocularis
Client, the main operator interface for Ocularis, OnSSI’s breakthrough IP video platform.
Ocularis Client Lite’s highly intuitive, touchscreen-enabled (optional) interface streamlines the entire
monitoring and event management process. Live monitoring is enhanced with instant investigation, playback
controls, as well as optical and digital PTZ. Multiple carousels with investigation and camera sequence
controls, hotspots and on-alert push-video panes, allow for efficient alerts-based monitoring.

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
Welcome
2
Ocularis Client Lite includes multiple tools for accessing and investigating video of incidents within seconds:
The Time Slicer and Motion Slicer auto-generate thumbnails of time intervals and motion events; The Kinetic
Motion Timeline; configurable motion detection; and digital PTZ, applied to both live and recorded video in
any mode of operation.
Note regarding the release of Ocularis Client Lite: as the release of Ocularis Client Lite coincided with
the publishing of this document, it has not been fully referenced. For more information about Ocularis Client
Lite please visit www.onssi.com.
The time-tested NetGuard-EVS desktop client provides efficient monitoring for the entire camera system,
with many useful investigation tools including digital PTZ into live and recorded video and previews of
motion sequences for easy access to events.
Operating as a browser-based web service, NetGuard client is the ideal tool for occasional monitoring or
access to video over the Internet, with no software download required.
The NetSwitcher virtual matrix switch enables incorporating NetDVMS video into a command center video-
wall setting. NetSwitcher’s touchscreen-enabled, map-based navigation enables one-click push of any
camera to any monitor, local or remote. Incidents, detected by video content analytics, access control and
physical security systems, are shared among multiple operators, for effective event management.
NetPDA and NetCell, OnSSI’s handheld video clients, provide access to live and recorded video with PTZ
control presets, while on the move.
NetDVMS provides automated processes capable of turning volumes of video data into critical information.
Motion events or events generated by external physical security systems, can be accessed and investigated
within seconds via Ocularis Client Lite. Video of the event, together with audio captured by camera-connected
microphones, can be easily exported as an AVI file or video database for use as court evidence.
Legal Notice
This product manual is intended for general information purposes only, and due care has been taken in its preparation.
Any risk arising from the use of this information rests with the recipient, and nothing herein should be construed as constituting any kind of
warranty.
OnSSI reserves the right to make adjustments without prior notification.
(C) 2009 On-Net Surveillance Systems, Inc. OnSSI, the ’Eye’ logo, Ocularis, NetDVMS, NetEVS, NetDVR, ProSight, NetGuard, NetGuard-EVS,
NetSwitcher, NetMatrix, NetTransact, NetCentral, NetPDA and NetCell are registered trademarks of OnSSI. Other names are the property of
their respective owners.

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
Welcome
3
System Requirements
The following are minimum system requirements for running NetDVMS:
Operating System Microsoft® Windows® XP Professional (32 bit or 64 bit*) and Windows Server
2003 (32 bit or 64 bit*), Windows Vista® Business (32 bit or 64 bit*), Windows
Vista Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU Intel® Pentium® 4, 2.4 GHz or higher (CoreTM 2 recommended).
RAM Minimum 1 GB (2 GB or more recommended).
Network Ethernet (1 Gbit recommended).
Graphics Adapter AGP or PCI-Express, minimum 1024 x 768, 16 bit colors.
Hard Disk Type E-IDE, PATA, SATA, SCSI, SAS (7200 RPM or faster).
Hard Disk Space Minimum 80 Gbyte free (depends on number of cameras and recording settings).
Software DirectX 9.0 or newer required to run Playback Viewer application. Microsoft .NET
1.1 Framework required to run Recording Server Manager.
*Running as a 32 bit service/application.
Please refer to the documentation for each NetDVMS video client (Ocularis Client Lite, NetGuard-EVS,
NetGuard, NetSwitcher and NetPDA/NetCell) for specific minimum system requirements.
Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and type
dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version information is displayed
near the bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX
are available from http://www.microsoft.com/downloads/
Port Numbers
NetDVMS uses particular ports when communicating with other computers, cameras, etc.
What is a port? A port is a logical endpoint for data traffic. Networks use different ports for different types of data
traffic. Therefore it is sometimes, but not always, necessary to specify which port to use for particular data
communication. Most ports are used automatically based on the types of data included in the communication. On
TCP/IP networks, port numbers range from 0 to 65536, but only ports 0 to 1024 are reserved for particular purposes.
For example, port 80 is used for HTTP traffic which is used when viewing web pages.
When using NetDVMS, make sure that the following ports are open for data traffic on your network:
•Port 20 and 21 (inbound and outbound): Used for FTP traffic. FTP (File Transfer Protocol) is a standard for
exchanging files across networks. FTP uses the TCP/IP standards for data transfer, and is often used for
uploading or downloading files to and from servers.

On-Net Surveillance Systems, Inc. NetDVMS 6.5e
Welcome
4
•Port 25 (inbound and outbound): Used for SMTP traffic. SMTP (Simple Mail Transfer Protocol) is a standard
for sending e-mail messages between servers. This port should be open since, depending on configuration,
some cameras may send images to the surveillance system server via e-mail.
•Port 80 (inbound and outbound): Used for HTTP traffic between the surveillance server and cameras,
NetGuard and/or NetGuard-EVS, and the default communication port for the surveillance system's Image
Server. HTTP (HyperText Transfer Protocol) is a standard for exchanging files across networks; widely used
for formatting and transmission of data on the world wide web.
•Port 1024 and above (outbound only): Used for HTTP traffic between cameras and the surveillance server.
•Any other port numbers you may have selected to use, for example if you have changed the Image Server's
port from its default port number (80) to another port number.
Tip: Consult the administrator of your organization's firewall if in doubt about how to open ports for traffic.
Windows Vista Information
If you wish to install, configure and run NetDVMS on a Windows Vista computer, it is important that you have
administrator rights. If you only have standard user rights, you will not be able to configure the surveillance system.
The restrictions are applied by the so-called User Account Control, a security component in Windows Vista. Note,
however, that it is possible to disable User Account Control. For more information, search www.microsoft.com for Vista
User Account Control or similar.
Time Server Recommended
All images are time-stamped by NetDVMS upon reception, but since cameras are separate units which may have
separate timing devices, power supplies, etc., camera time and NetDVMS system time may not correspond fully, and
this may occasionally lead to confusion.
If supported by your cameras, we recommend you auto-synchronize camera and system time through a time server
for consistent synchronization.
For information about configuring a time server searching www.microsoft.com for time server, time service, or similar.