OpenEye OE-C7032-WR User manual

2MP / 4MP MINI IP
DOME CAMERA
USER MANUAL
MODELS:
OE-C7032-WR / OE-C7034-WR

2
OE-C7032-WR / OE-C7034-WR Mini IP Dome Camera
User Manual
Manual Edition 35298AE– FEBRUARY 2021
©2021, OPENEYE
All Rights Reserved.
No part of this documentation may be reproduced in any means, electronic or mechanical, for any
purpose, except as expressed in the Software License Agreement. OpenEye shall not be liable for
technical or editorial errors or omissions contained herein. The information in this document is subject to
change without notice.
The information in this publication is provided “as is” without warranty of any kind. The entire risk arising
out of the use of this information remains with recipient. In no event shall OPENEYE be liable for any
direct, consequential, incidental, special, punitive, or other damages whatsoever (including without
limitation, damages for loss of business profits, business interruption or loss of business information),
even if OPENEYE has been advised of the possibility of such damages and whether in an action or
contract or tort, including negligence.
This documentation is copyrighted. All other rights are reserved to OPENEYE. OPENEYE, and OpenEye,
are registered trademarks of OPENEYE in the United States and elsewhere; Windows, and Windows XP
Embedded are registered trademarks of Microsoft Corporation. All other brand and product names are
trademarks or registered trademarks of the respective owners.
OPENEYE
Liberty Lake, WA ●U.S.A.

35298AE 3
Important Safeguards
Read Instructions
Read all of the safety and operating instructions before using the product.
Retain Instructions
Save these instructions for future reference.
Attachments / Accessories
Do not use attachments or accessories unless recommended by the appliance manufacturer as
they may cause hazards, damage product and void warranty.
Installation
Do not place or mount this product in or on an unstable or improperly supported location.
Improperly installed product may fall, causing serious injury to a child or adult, and damage to the
product. Use only with a mounting device recommended by the manufacturer, or sold with the
product. To ensure proper mounting, follow the manufacturer's instructions and use only
mounting accessories recommended by manufacturer.
Power source
This product should be operated only from the type of power source indicated on the marking
label.
Precautions
Operating
•Before using, make sure power supply and others are properly connected.
•While operating, if any abnormal condition or malfunction is observed, stop using the
camera immediately and then contact your local dealer.
Handling
•Do not disassemble or tamper with parts inside the camera.
•Do not drop or subject the camera to shock and vibration as this can damage camera.
•Care must be taken when you clean the clear dome cover. Scratches and dust will ruin
the image quality of your camera.Do not use strong or abrasive detergents when
cleaning the camera body. Use a dry cloth to clean the camera when it is dirty. In case
the dirt is hard to remove, use a mild detergent and wipe the camera gently.

4
Installation and Storage
•Do not install the camera in areas of extreme temperatures in excess of the allowable
range; install the camera in areas with temperatures within the camera’s operating
temperature, including the following: -31 ~ 140 °F (-35 ~ 60 °C)
•Avoid installing in humid or dusty places. The relative humidity must be below 90%.
•Avoid installing in places where radiation is present.
•Avoid installing in places where there are strong magnetic fields and electric signals.
•Avoid installing in places where the camera would be subject to strong vibrations.
•Never face the camera toward the sun. Do not aim at bright objects. Whether the
camera is in use or not, never aim it at the sun or other extremely bright objects.
Otherwise the camera may be smeared and damaged.
Cleaning
If the video image becomes blurry or smudged in areas, it may be because the lens cover
requires cleaning.
To clean the lens cover:
•Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.
•Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.
oImportant: Failure to use the recommended cleaning materials may result in a
damaged or scratched lens cover. A damaged lens cover may negatively impact
image quality and cause unwanted IR light reflecting into the lens.
To clean the camera body:
•Use a dry or lightly dampened cloth to clean the camera body.
•Do not use strong or abrasive detergents.
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Compliance is evidenced by written declaration from our suppliers, assuring that any potential
trace contamination levels of restricted substances are below the maximum level set by EU
Directive 2002/95/EC, or are exempted due to their application.
Warning
DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.
DO NOT OPEN THE CABINET.
REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

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Caution
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,
DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN

6
TABLE OF CONTENTS
Introduction ................................................................................................................... 7
Overview................................................................................................................................................... 7
Product Features .................................................................................................................................. 7
Getting Started .............................................................................................................. 8
Box Contents ............................................................................................................................................ 8
Camera Overview ..................................................................................................................................... 9
Camera Dimensions ............................................................................................................................. 9
Connections........................................................................................................................................ 10
NETWORK CAMERA MANAGER.................................................................................... 11
Launching Network Camera Manager................................................................................................ 11
Finding Network Devices.................................................................................................................... 11
Username and Password ................................................................................................................... 12
Viewing a Network Camera................................................................................................................ 12
Live View ................................................................................................................................................ 13
Setup & Configuration............................................................................................................................. 14
Basic Camera Settings ....................................................................................................................... 14
Network Settings ................................................................................................................................ 15
DHCP IP Address .......................................................................................................................... 15
IPv6 Address Configuration ........................................................................................................... 15
Port Mapping.................................................................................................................................. 17
Streaming Settings ............................................................................................................................. 20
Picture Settings .................................................................................................................................. 26
Scenes ........................................................................................................................................... 26
Image Enhancement...................................................................................................................... 26
White Balance .......................................................................................................................... 29
Advanced ....................................................................................................................................... 29
Events Settings................................................................................................................................... 32
Motion Detection ............................................................................................................................ 32
Audio Detection (OE-C7034-WR only) .......................................................................................... 33
Alarm Output (OE-C7034-WR only)............................................................................................... 36
Storage Settings ................................................................................................................................. 37
Security Settings................................................................................................................................. 40
Add User ........................................................................................................................................ 40
Edit User ........................................................................................................................................ 40
Delete User .................................................................................................................................... 40
Maintenance ....................................................................................................................................... 43
Software Upgrade .......................................................................................................................... 44
Device Restart................................................................................................................................ 44
Config Management....................................................................................................................... 44
Diagnosis Info ................................................................................................................................ 44

35298AE 7
INTRODUCTION
OVERVIEW
The OE-C7032-WR and OE-C7034-WR are rugged outdoor IP dome cameras equipped with a
2MP or 4MP 2.8mm lens that provides crisp and clear images. These cameras include WDR and
True Day/Night for improved low light performance, and adaptive IR technology to prevent
overexposure of objects close to the camera.
Network throughput and storage requirements are reduced thanks to H.264 smart encoding
technology which dynamically compresses the cameras video to reduce its bitrate. Both models
include a paintable snap on cover that allows you to match the color of the dome to the
surrounding environment without the risk of damaging the camera. Both camera models are IP67
rated and function down to -31°F making them a perfect fit for extreme weather installations. In
addition, the OE-C7032-WR and OE-C7034-WR are IK10 rated and can be fully powered over
PoE, reducing installation labor and giving you peace of mind in vandalism prone installation
locations.
All OpenEye IP cameras are fully ONVIF™ compliant and are compatible with the OpenEye Web
Services platform, allowing multiple users to view high quality images and perform remote setup
using a web browser.
PRODUCT FEATURES
•Maximum Resolution
o2MP - OE-C7032-WR
o4MP - OE-C7034-WR
•IP67 Outdoor Rating
•True Day / Night
•True Wide Dynamic Range
•H.264 / H.265 / MJPEG
•Smart Encoding
•IK10 Vandal Resistance
•ONVIF™ Profile S compliant
•Paintable snap on cover

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GETTING STARTED
BOX CONTENTS
Before proceeding, please confirm that the box contains the items listed here. Please contact
your dealer for assistance if any item is missing or has defects.
Mini IP Dome Camera
Waterproof Cable Connector
Torx Tool
Screws and Anchors x3
Paintable Housing
Desiccant Packet
Quick Start Guide
Mounting Template

35298AE 9
CAMERA OVERVIEW
CAMERA DIMENSIONS
Side
Bottom
3.2in (81mm)
1.6in (41.5mm)
3.93in (100mm)

10
CONNECTIONS
*OE-C7034-WR only. Only one audio channel can be active at a time.
Pin
Connection
Definition
1 RJ-45 For network and PoE connections
2 Power (12vDC) Power connection
3* Audio I/O
Green Audio In L
Brown Audio In R
Gray Audio Out
Purple Ground
4* Audio I/O
Blue Ground
Orange Alarm Input
White Alarm Out -
Yellow Alarm Out +
1 Reset
To restore the camera to factory defaults:
1. Disconnect power for 30 seconds.
2. Reconnect power and wait 30 seconds.
3. Press the reset button with a proper tool for
20 seconds.
2 MicroSD
Card Slot
Supports up to 512GB microSD card for Edge
storage.
Do not add or remove the microSD card
when the camera is powered on.

35298AE 11
NETWORK CAMERA MANAGER
OpenEye Network Camera Manager (NCM) is a software tool that allows you to quickly and easily
connect and configure your OpenEye IP Cameras. This software allows you to apply the camera
password, assign IP addresses, configure video settings, and update firmware on multiple cameras at
once.
NCM is pre-installed on all OpenEye Recorders and is also available for download www.OpenEye.net for
installation on your personal computer or laptop. Network Camera Manager is a Java application, this
allows it to be installed on Windows and Linux operating systems.
LAUNCHING NETWORK CAMERA MANAGER
Apex Windows Platforms
Network Camera Manager can be found on the desktop.
Linux Platforms
In the Apex Settings menu, go to the Cameras page and click Advanced.
FINDING NETWORK DEVICES
Click Refresh to reload the Device List.
To narrow your search by Camera Model or Network, use the Model Filter and Networks dropdowns.
A Mac Address search is also available if you are looking for a specific device.

12
USERNAME AND PASSWORD
*OpenEye IP cameras ship without a default password.
Username: admin
Note Passwords must be 9-32 characters including at least two elements of the following three:
digits, letters, and special characters.
The admin user password can be set using the following methods:
1. OpenEye recorders running Apex 2.1 or newer will automatically set a new unique password
if:
•Connected to an M-Series recorder with a built in PoE switch.
•Connected to a network switch through the camera network port and selected then added
in setup, if a new password has not already been set.
2. Connect to the camera directly through a Web Browser and follow the onscreen prompts.
3. Use the Network Camera Manager (NCM) Utility.
Note The NCM Software Manual can be found at https://www.openeye.net/ncm-manual.
Note Refer to your Apex recorder manual or quick start guide for instruction on adding cameras.
VIEWING A NETWORK CAMERA
Click Load in the row of the desired camera.
Enter a new Admin password.
•Passwords must be a minimum of 9 characters
•Accepted characters: A-Z, a-z, 0-9, all special characters are allowed.

35298AE 13
LIVE VIEW
Note Live view is broadcast in MJPEG pass-through. Stream settings will be broadcast to your
recording device according to the selected Codec type.
Setup – View additional camera settings.
Proportional – Dropdown menu with Live View
image options including:
Stretch: Fit the camera image to the entire
viewing window without scaling the image
proportionately to the original view.
Scale: Fit the camera image to the entire
viewing window, including scaling the image proportionately to the original view.
Original: The camera image will fit in the viewing window in accordance with the default
image resolution.
Image – Shortcut to camera Image Setup menu.
Logout – Log out of the currently displayed camera.

14
SETUP & CONFIGURATION
BASIC CAMERA SETTINGS
Basic Information
The Basic Information tab displays the product model, firmware, network, and MAC address for
the connected camera, along with the current camera Status.
The nested Image, Video, Network, and Time tabs are shortcuts to the more advanced menu
options further down the Setup list. For more information about these tabs, see the appropriate
sections later in the manual.

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NETWORK SETTINGS
Network
The Network tab allows you to configure the connected camera network settings.
DHCP IP Address
The default static IP address of the camera is 192.168.51.2, and the default subnet mask is
255.255.255.0. DHCP is turned on by default.
If a DHCP server is used in the network, the IP address of your camera may be assigned dynamically.
Static IP Address
To set up a new static IP address:
•Select Static from the DHCP/Static IP dropdown option.
•Enter the IP address, Subnet Mask, and Default Gateway.
*Note - Make sure that the IP address of the camera is unique in the network.
•Save
IPv6 Address Configuration
1. Enter the IPv6 address, set the prefix length and default gateway.
*Note - The IP address must be unique on the network.
2. Save
PPPoE
1. If the camera is connected to the network through Point to Point over Ethernet (PPPoE), you need to
select PPPoE as the IP obtainment mode.
2. Select PPPoE from the Obtain IP Address drop-down list.
3. Enter the username and password provided by your internet Service Provider (ISP).
4. Click Save.
DNS
Set your preferred DNS and alternate DNS server.
Port

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HTTP Port – Configure your relevant port number.
Note If the HTTP port number has been occupied already, a “Port conflicts” message will display.
Ports 23, 81, 82, 85, 3260, and 49152 are occupied by default.
HTTPS Port –The default HTTPS Port is 443; setting range: 1024 ~65535.
RTSP Port –The default RTSP port is 554; setting range: 1024 ~65535.
Note No port number can be used in duplication on more than one item.

35298AE 17
Port Mapping
To enable Port Mapping:
•Check the Port-Mapping Enable checkbox.
•Use the Mapping Type dropdown menu to select a type.
•If selecting Manual, the external ports must be configured.
Note If the configured port is already occupied, then the Status will show as inactive and a new port
must be selected.
Save
DDNS
1. Enable DDNS Service.
2. Select a DDNS type.
3. Enter Server Address, Domain Name, Username and Password.
4. Save

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FTP
Use FTP (file transfer protocol) to upload snapshots from network cameras to a specified server.
To configure FTP:
•Set the IP address and port for the FTP server, username and password used to upload
images to the FTP server, select Upload Images, Overwrite Storage and set Overwrite At
(threshold for overwriting images).
Set the path for saving snapshots on the FTP server and the file name format.
a. Example; set path as Preset No.\\IP Address\\Date\\Hour(s), and set file name as Preset
No.-PTZ Zoom-PTZ Latitude-PTZ Longitude.jpg.
Save

35298AE 19
Email
The camera can send an e-mail via Simple Mail Transfer Protocol (SMTP) when a variety of events occur.
Two sets of SMTP accounts can be configured. Each set includes SMTP Server, Account Name,
Password and E-mail Address settings. For SMTP server, contact your network service provider for more
specific information.
Parameter
Description
TLS/SSL
When enabled, the e-mail will be encrypted using TLS (Transport Layer Security) or Secure
Socket Layer (SSL) to protect privacy.
First it tries to send through an SSL connection. If the SMTP server supports SSL, the e-
mail will be sent through the SSL connection; otherwise, it tries to send using STARTTLS.
Attach Image
When enabled, the e-mail will contain 3 instant snapshots as attachment according to
the Capture Interval.
Username/Password
Username and password of the registration email address. The password allows the
following special characters \ / : * ? ’ ” < > | % &

20
STREAMING SETTINGS
Video
The Video Settings menu configures the camera’s video settings, including resolution, frame rate, bit rate,
and the image quality.
To configure camera streams:
•Use the dropdown menus to configure the Resolution, Video Compression,Frame Rate
Bitrate Type, GOP, and Smart Encoding.
•Enable and configure the Sub-Stream if desired.
•Save
Smart Encoding – Turn on Smart Encoding to enable H.264+ encoding to reduce bit rate. It is
recommended not to set the frame rate below 15IPS when smart compression is enabled.
Resolution and Frame Rate –Use the dropdown menu to select the base resolution and frame
rate for the main stream.
Note Higher frame rate will increase video smoothness, but will increase file size and bandwidth
usage. Lowering the frame rate will conserve file size and bandwidth usage at the expense of
video smoothness.
Video Compression – H.264, H.265, and MJPEG are available for video compression.
Image Quality – If the Encoding Mode is set to VBR, you can adjust the quality level for images
by moving the sliding bar. The Quality side of the bar improves video quality, and the Bit Rate
side of the bar reduces Bit rate.
I-Frame Interval / GOP – The Group of Pictures setting allows you to modify the frame structure
of the video stream. This setting changes the frequency of the I-frames that occur within the
stream of P-frames. Increasing this number increases the number of P-frames between each I-
frame, decreasing the file size of the stream, but increasing the risk of video decoding errors. It is
recommended setting the GOP to be approximately twice the frame rate.
Smoothing – Configure the amount of video smoothing. Moving the sliding bar toward
Smoothing increases the level of smoothing but may affect image quality.
Note In a poor network environment, you can enable smoothing to get more fluent video.