Optibase MGW 1100 User manual

MGW 1100
IPTV Encoding and Streaming Platform
Version 5.5
November 2009
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yUse the following safety guidelines to help protect your MGW x100 unit
from potential damage and to ensure your own personal safety.
yMake sure that only authorized personnel installs, connects and maintains
MGW x100 and its components.
When using MGW x100
yMGW x100 is heavy. Rack-mount or remove MGW x100 from a rack
with at least two people.
yBefore installing MGW x100, unplug the system to help prevent electric
shock or damage. Certain system board components continue to receive
power any time MGW x100 is connected to AC power.
yTo help prevent electric shock, plug the power cable into properly
grounded sources. Use only properly grounded extensions and adaptors as
the need arises.
yFor AC platforms, use only a UL Recognized power cord.
yTo connect DC platforms to external power supplies, use AWG12 wires.
yMake sure that MGW x100's chassis is properly grounded.
yMake sure that nothing rests on your MGW x100 power cable and that
the cables are not located where they can be stepped or tripped over.
yDo not spill food or liquids on your MGW x100 unit.
yDo not push any objects into free slots of your MGW x100 unit. Doing so
will damage your MGW x100 unit and can cause fire or electrical shock
by shorting out interior components.
yKeep your MGW x100 unit away from radiators and heat sources. Also,
do not block cooling vents. Avoid placing loose papers underneath your
MGW x100 unit. Do not place your MGW x100 unit in a closed-in wall
unit or on a bed, sofa, or rug.
yWhen you disconnect a cable, pull on its connector or on its strain relief
loop not on the cable itself. Some cables have a connector with locking
tabs; if you are disconnecting this type of cable, press in on the locking
Safety Instructions
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•System Overview
System Overview 3
tabs before disconnecting the cable. As you pull connectors apart, keep
them evenly aligned to avoid bending connector pins. Also, before you
connect a cable, make sure that both connectors are correctly oriented and
aligned.
yESD Warning: Normal handling precautions should be taken to avoid
static discharge.
Note
yCertain specified modular components can be removed and replaced. If you try to
remove or replace a component other than specified, you will void your warranty.
yDo not try to open or replace parts of modular components, as this will void your
warranty. Modules (fan trays, power supplies) can only be replaced as an entire unit.
The replacement must be an Optibase spare part. Using parts other than Optibase
original spare parts can create hazards and will void the warranty.
yDepending on the power supplies installed, MGW x100 must be powered either by 100
- 240 V AC or dual 36-72 V DC. Connecting AC power supplies to a DC source or vice
versa will severely damage MGW x100 and possibly cause personal injury.
yMake sure that you never insert both DC and AC power supplies into the same
platform. This will severely damage MGW x100 and cause personal injury.
yDo not insert AC power supplies into DC powered platforms and vice versa. This may
damage MGW x100 and void the warranty.
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Trademarks
Optibase is a trademark of Optibase Inc.
Microsoft, MS, and MS-DOS, Windows, Windows NT, Windows 2000 and
Windows XP are trademarks of Microsoft Corporation.
Java is a registered trademark of Sun Microsystems. Littlefuse is a registered
trademark of Littlefuse Inc.
IBM PC, XT, AT are registered trademarks of International Business
Machine Corporation.
Dolby®, Dolby® Digital, Dolby® Surround and the double-D symbol are
registered trademarks of Dolby Laboratories.
All other trademarks mentioned in this manual are the sole property of their
respective manufacturers.
Copyright
Optibase Inc., California. (c) 2008 Optibase Inc. All rights reserved.
Published 2009, Israel
MPEG Packaged Media Notice
Any use of this product other than consumer personal use in any manner that
complies with the MPEG-2 or the MPEG-4 standard for encoding video
information for packaged media is expressively prohibited without a license
under applicable patents in the MPEG-2 Patent portfolio or the MPEG-4
Patent portfolio respectively. The required license is available from MPEG
LA, L.L.C., 250 Steele Street, Suite 300, Denver Colorado 80206.
Notice
Information in this document is subject to change without notice. Optibase
Inc. and Optibase Ltd. assume no responsibility for any errors that may
appear in this manual. Companies, names and data used in examples herein
are fictitious unless otherwise noted. No part of this document may be copied
or reproduced in any form, or by any means, electronic or mechanical, for any
purpose, without the express written permission of Optibase Inc. Optibase
makes no warranties with respect to this documentation and disclaims any
implied warranties of merchantability or fitness for a particular purpose. From
Trademarks and Copyright
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•System Overview
System Overview 5
time to time changes may occur in the file names and in the files actually
included on the distribution disks. Optibase makes no warranties that such
files or facilities, as mentioned in this
RoHS Compliance Statement
Optibase is committed to fully comply with the RoHS Directive, the
European Union Restriction of the Use of Certain Hazardous Substances in
Electrical and Electronic Equipment ("RoHS") Directive (2002/95/EC),
taking effect on July 1, 2006.
The RoHS directive prohibits the sale of electronic equipment containing
certain hazardous substances such as lead, cadmium, mercury, hexavalent
chromium, polybrominated biphenyls ("PBB") and polybrominated
diphenylethers ("PBDE") in the European Union.
WEEE Compliance Statement
The European Union adopted Directive 2002/96/EC on Waste Electrical and
Electronic Equipment (WEEE), with requirements that went into effect
August 13, 2005. WEEE is intended to reduce the disposal of waste from
electrical and electronic equipment by establishing guidelines for prevention,
reuse, recycling and recovery.
Optibase has already modified its practices and processes to conform to the
requirements in this important directive
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Contents
Safety Instructions ...................................................................................2
Trademarks and Copyright......................................................................4
Installation Guide......................................................................................5
System Overview........................................................................................6
Main Features .............................................................................................. 6
System Components ..................................................................................8
MGW 1100 Components.............................................................................. 8
Peripheral Components ............................................................................. 10
Hardware Overview ..................................................................................11
Front Panel................................................................................................. 11
Rear Panel ................................................................................................. 11
Service and I/O Boards .............................................................................. 12
Installing Hardware ...................................................................................27
General Tasks............................................................................................ 27
Required Tools........................................................................................... 27
Rack-Mounting MGW x100 ....................................................................... 27
Installing Service and I/O Boards............................................................... 28
Connecting MGW x100.............................................................................32
Connecting MGW 1100 to the Power Supply............................................. 32
Connecting Host Controllers with Switches ............................................... 32
Connecting to a Network for Management................................................. 33
Connecting to Networks and Devices for the Output ................................. 33
Configuring MGW x100 ............................................................................39
Accessing MGW x100's Command Line Interface ..................................... 39
Setting Network Parameters ...................................................................... 48
Enabling/Disabling Backup Channels ........................................................ 49
Installing Software ....................................................................................50
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System Requirements................................................................................ 50
Configuring the Management PC for the Network ..................................... 50
Installing MGW EMS .................................................................................. 50
MGW EMS - Managing Software Versions ................................................ 52
User Manual ............................................................................................56
Accessing MGWx100 ..............................................................................57
Users.......................................................................................................... 57
Working with several Units......................................................................... 58
Main Window Overview ............................................................................61
The Boards Page ....................................................................................... 61
The Channels Page ................................................................................... 62
The Platform Page ..................................................................................... 63
Buttons and Displays ................................................................................. 68
Setting SAP (Session Announcement Protocol) .......................................69
Setting NTP (Network Time Protocol).......................................................71
Viewing and Setting Service Parameters..................................................73
Tools .......................................................................................................... 73
Host Controller Boards............................................................................... 73
Switch Boards ............................................................................................ 75
Encoders .................................................................................................... 75
Encoder I/O Boards.................................................................................... 78
DVB Recasters and DVB Transraters........................................................ 84
DVB Transcoders....................................................................................... 88
Creating and Editing a Channel Profile.....................................................90
Adding Channels........................................................................................ 90
Viewing Channels ...................................................................................... 95
Editing Channels ........................................................................................ 97
Removing Channels................................................................................... 97
Managing Templates.................................................................................. 98
Managing Configurations ........................................................................... 98
Live Encoding Parameters......................................................................104
Input Parameters...................................................................................... 104
Encoding Parameters............................................................................... 104
DVB Recasting/Transrating Parameters.................................................127
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DVB Input................................................................................................. 127
MPEG-1/2 Transrating ............................................................................. 128
DVB Transcoding Parameters ................................................................129
Input Parameters...................................................................................... 129
Encoding Parameters............................................................................... 129
H.264 Pass Through Parameters............................................................. 129
Target Parameters..................................................................................136
UDP Targets ............................................................................................ 136
Secondary Stream Targets ...................................................................... 139
Version Management..............................................................................141
Operating Channels................................................................................143
Transmitting Channels ............................................................................. 143
Stopping Channels................................................................................... 143
In Case of Problems ...............................................................................144
Alarms ...................................................................................................... 144
Where to find Error Messages ................................................................. 144
Reports ...................................................................................................145
System Specifications..........................................................................146
Chassis...................................................................................................147
Physical.................................................................................................... 147
Enviornmental .......................................................................................... 147
Electrical Characteristics.......................................................................... 148
Safety Standrads...................................................................................... 148
Host Controller Units...............................................................................149
Host Service Board - MGCS-5500 ........................................................... 149
Host I/O Board - MGCI-5500.................................................................... 150
Switch .....................................................................................................151
Interphase ................................................................................................ 151
Intel Switch............................................................................................... 151
H.264 Encoder........................................................................................152
Service Board - MGES-5610.................................................................... 152
MPEG Encoder.......................................................................................156
Service Board - MGES-5200.................................................................... 156
Live Input ................................................................................................159
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Analog I/O Board - MGEI-5210A.............................................................. 159
Digital I/O Board - MGEI-5210D............................................................... 159
DVB Input - Transcoding ........................................................................161
I/O Board - MGTI-5210X .......................................................................... 161
DVB Recaster/Transrater .......................................................................162
Service Board DVB Recaster - MGRS-5200............................................ 162
Service Board DVB Transrater - MGTR-5200.......................................... 162
I/O Board - MGRI-5200 ............................................................................ 162
Pinout Specifications ..............................................................................164
MGI Analog Audio Cable - WCA5197 ...................................................... 164
MGI Analog Audio Cable - WCA5196 ...................................................... 165
MGI Analog Audio Cable - WCA5199 ...................................................... 165
Maintenance..........................................................................................167
Troubleshooting......................................................................................168
While Installing and Configuring MGW x100............................................ 168
Using MGW EMS ..................................................................................... 171
Alarms ....................................................................................................176
Major ........................................................................................................ 176
Minor ........................................................................................................ 179
Warning.................................................................................................... 179
Error Messages ......................................................................................181
Replacing Hardware Components ..........................................................182
Replacing a Board.................................................................................... 182
Replacing the Host Controller's Flash Disk.............................................. 184
Replacing Fuses ...................................................................................... 186
Replacing a Power Supply ....................................................................... 187
Technical Support...................................................................................188
Hardware Warranty...............................................................................189
Index......................................................................................................191
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Chapter 1 •System Overview
6 System Overview
System Overview
MGW x100 is an integrated IPTV encoding and streaming platform that lets
carriers stream top quality TV over broadband IP networks such as xDSL,
LMDS and FTTx. MGW x100 encodes and transmits MPEG-1, MPEG-2 or
MPEG-4 AVC/H.264 video channels in real-time. It transcodes DVB MPEG-
2 sources to all formats including MPEG-1 / MPEG-2 at lower bit-rates and
MPEG-4/H.264, and converts MPEG-2 over DVB to MPEG-2 over IP
(DTA). A single SNMP Element Management System (EMS) offers
provisioning, monitoring, alarming and control capabilities and enables
smooth integration into a variety of networks and access management
applications.
The following diagram shows a typical configuration.
Figure
1:
Typical Configuration
Main Features
Full redundancy on all components including channels.
yEncodes up to two MPEG-1, MPEG-2 and MPEG-4 AVC/H.264
channels per slot.
yTranscodes DVB MPEG- 2 sources to two MPEG- 1, MPEG- 2 or
MPEG-4 AVC/H.264 streams per slot.
yConverts MPEG-2 over DVB to MPEG-2 over IP at up to an accumulated
output bit-rate of 60 Mbps per slot (DTA).
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Chapter 1 •System Overview
System Overview 7
yConverts and transrates MPEG-2 over DVB to five MPEG-2 over IP
channels.
yAllows direct streaming of converted and transrated MPEG-2 over IP
channels.
ySupports unicast, multicast and multi-unicast outputs.
ySupports IP over Gigabit/100BT Ethernet.
yCarrier grade cPCI 2.16 platform with hot-swap, hot-insertion of
removable components and VxWorks real-time OS.
yIntegrated solution with no single point of failure.
Note
MPEG-4 AVC/H.264 will be referred to as H.264 and DTA will be referred to as DVB
Recasting from this point on.
Available encoding capabilities depend on the hardware configuration and the version you
purchased.
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Chapter 1 •System Components
8 System Components
System Components
MGW 1100 consists of a 4U cPCI 2.16 chassis with 8 slots at the front and
the rear. The entire platform is based on IP architecture that contains service
and I/O boards. The MGW 1100 chassis and management application offer
redundancy for power supplies and service units. The SNMP based EMS
management application configures and operates MGW 1100 from any PC on
the network. Additional peripheral components are needed to configure and
operate MGW 1100. Required components are listed in the following
sections. If not otherwise noted, Optibase supplies the respective components.
MGW 1100 Components
Chassis Components Description
MGW 1100 chassis Accommodates one host, one switch and 6
service boards with corresponding I/O boards.
Fans and power supplies are pre-installed.
19” rack-mount chassis Rack-mounts MGW 1100.
Host Controller
MGCS-5500 Host Controller board (front)
MGCI-5500 Host I/O board (rear)
Connects to the switch and to the network.
Configures and manages the host controller and
the MGW 1100 unit.
Switch
(MGW 1100 supports both:
Intel MGSS-1000 and Interphase 1500
(Interphase) Switch boards (front)
MGSI-1100 Switch I/O board (rear)
Connects to the host controller :
Intel switch – By cable
Interphase switch - through back plain (Provides
interfaces for technician use).
Intel switch - not required
Interphase switch - not required
H.264 Encoder
MGES-5610 (front)
MGEI-5210A (rear)
MGEI-5210D (rear)
Encodes H.264 streams.
Connects analog video and audio sources.
Connects digital video and audio sources.
MPEG Encoder
MGES-5200 (front)
MGEI-5210A (rear)
MGEI-5210D (rear)
Encodes MPEG-1 and 2 streams.
Connects analog video and audio sources.
Connects digital video and audio sources.
DVB Recaster
MGRS-5200 (front)
MGRI-5200 (rear)
Recasts DVB to IP compliant streams.
Connects DVB compliant video sources.
DVB Transrater
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Chapter 1 •System Components
System Components 9
MGTR-5200 (front)
MGRI-5200 (rear)
Transrates DVB to IP compliant streams.
Connects DVB compliant video sources.
DVB Transcoder
MGES-5610 or MGES-5200 (front)
MGTI-5210X (rear)
Re-encodes H.264 or MPEG streams.
Connects and decodes DVB compliant video
sources.
Table 1: MGW 1100 Chassis and Service Components
Note
Install the host controller in the slot labeled Control and the switch in the slot labeled
Switch.
Cables Description
Power cord Connects MGW 1100 to AC power
(not supplied by Optibase).
12AWG copper conductor for DC power
supply
Connects MGW 1100 to DC power
(not supplied by Optibase).
12AWG copper conductor for system ground Connects MGW 1100 to the system ground
(not supplied by Optibase).
Network cables (RJ45 cat 5e) Connects MGW 1100 to 10/100/1000BT
network segments.
Connects the switch to the host
controller.(Intel switch only)
(not supplied by Optibase).
RJ45 cat 5e STP cable Connects the host controller to the switch.
.(Intel switch only)
RS-232 null modem cables with two DB-9
type connectors
Connects a PC to MGW 1100's host
controller.
Video cable with BNC connector Connects a Composite video source, a DVB-
ASI compliant source or a video monitor to
MGW 1100.
(not supplied by Optibase).
2 MGI Analog audio cables per encoder Connects a balanced or unbalanced audio
source to an encoder.
2xBNC to MiniDIN Cable Connects an S-Video source to an encoder.
2 MGI Decoder cables per DVB transcoder Connects speakers or earphones to a DVB
transcoder.
Table 2: MGW 1100 Cables
Software Components Description
MGW EMS Installs on a PC on the network and manages MGW 1100.
The PC with MGW EMS installed is referred to as
Management PC.
Command line interfaces Lets you set and change basic parameters via
HyperTerminal or Telnet.
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Chapter 1 •System Components
10 System Components
Table 3: MGW 1100 Software Components
Power Supply
MGW 1100 is available for AC or dual DC power. Depending on the
platform you purchased, the power supplies operate at 100-240V AC or dual
36-72V DC. Dual DC inputs ensure continued power supply if one DC source
fails.
The power supplies can be replaced while operating as explained in the
maintenance manual.
Note
yBefore installing power supplies, verify that the required voltage is supported in the
relevant location.
yMake sure that you never insert DC power supplies into an AC powered platform and
vice versa.
yMake sure that you never insert AC and DC power supplies into the same platform as
this will severely damage MGW 1100 and cause personal injury.
yIf necessary, replace power supplies one by one or switch MGW 1100 off before
replacing.
Peripheral Components
To configure network settings and receive streams, you need peripheral
components, which you may purchase from Optibase if not otherwise noted.
Required Components Description
PC (Windows 2000 or XP) on the
network.
This PC must have MGW EMS installed
and is referred to as Management PC.
Manages and operates MGW 1100 using MGW
EMS. This PC also accesses MGW 1100 via
Telnet to configure basic parameters
(not supplied by Optibase).
Optional Components Description
PC (Windows 2000 or XP) with a free
serial port
Connects to MGW 1100's COM1 and uses
MGW 1100's command line interface to
configure basic network settings via
HyperTerminal
(not supplied by Optibase).
IP compliant set top box Decodes MPEG-1 and 2 streams. Contact
Optibase for supported set top boxes.
Table 4: MGW 1100 Chassis Components
Note
If you use MGW 1100's command line interface, do not try to configure parameters other
than those listed in the command line interface's help.
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Chapter 1 •Hardware Overview
Hardware Overview 11
Hardware Overview
Front Panel
Figure 2
:
MGW 1100 Front Panel
System LEDs LED Status Description
Fan Status (Optional) Off
Green
At least one fan is running
too slow.
The fans are operating
properly.
Power Supply:
Power LED
Off
Green
No power.
Power on.
Power Supply:
Error LED
Off
Yellow
No error or no power.
Power supply error.
Table 5: LEDs on MGW 1100 Front Panel
Rear Panel
Figure
3:
MGW 1100 Rear
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Chapter 1 •Hardware Overview
12 Hardware Overview
Service and I/O Boards
yMGW 1100 accommodates up to six live encoders, DVB recasters, DVB
transraters or DVB transcoders. Some boards are available as standard or
premium versions. The premium version offers all services available for
the relevant board while the standard version offers selected services.
Available services can be found on the associated Service Board
parameter page. For additional information, refer to the user manual. The
various boards install into the following slots: the host controller is
installed in the slot labeled Control.
yThe switch service board is installed in the slot labeled Switch at the
front. In systems using the Interphase switch the I/O board is not in use
anymore.
yEncoders, transcoders, transraters and recasters are installed in slots 3-8.
The following pages describe MGW 1100 service and I/O boards.
Note
yMake sure to install boards in the correct slots. Otherwise MGW 1100 will not operate
properly.
yMake sure to install only boards that are associated with MGW 1100. If you try to install
and operate boards from third parties, not explicitly authorized by Optibase, MGW 1100
may fail and your warranty will become void.
yMake sure to install corresponding service and I/O boards in the matching front and
rear slots respectively.
yMake sure to cover all empty slots with slot covers.
yMake sure to remove and install the host controller and/or the switch only when the
MGW 1100 unit is switched off.
H.264 Encoder
The H.264 encoder boards can be installed in:
yMGW 5100: slots 1 - 6 and 11 - 17.
yMGW 1100: slots 3 - 8.
yMGW 1000: slot 1.
yEach H.264 encoder supports two video channels and up to two audio
channels per video channel.
yFor explanations on connectors and LEDs, click the relevant connector or
LED.
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Chapter 1 •Hardware Overview
Hardware Overview 13
Service Board
(MGES-5610) -
Front
Digital I/O
Board
(MGEI-5210D)
- Rear
Analog I/O
Board
(MGEI-5210A)
- Rear
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Chapter 1 •Hardware Overview
14 Hardware Overview
Related Topics
yAnalog Input Parameters
yDigital Input Parameters
yH.264 Encoding Parameters
yTargets
yH.264 Encoder Service Board Parameters
yEncoder I/O Board Parameters
MPEG Encoder
The MPEG encoder boards can be installed in:
yMGW 5100: slots 1 - 6 and 11 - 17.
yMGW 1100: slots 3 - 8.
yMGW 1000: slot 1.
yEach MPEG encoder supports two video channels and up to two MPEG
audio channels per video channel.
yFor explanations on connectors and LEDs, click the relevant connector or
LED.
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