Origin Energy Monitor User manual

ENERGY MONITOR
User Manual
Origin Smart Equipment
originsmart.com.au

Important Information
Every effort has been made to ensure the accuracy of the
information in this guide but neither Origin nor the manufacturer
are liable for any errors or omissions.
Please refer to the Agreement Terms for Origin Smart Equipment
Agreement and Warranty Information that were supplied with your
Energy Monitor.
Copyright 2012 Percepscion Pty. Ltd. Contains material Copyright
Origin Energy Electricity Limited. All rights reserved. No part of this
guide may be reproduced or copied without the written consent of
Percepscion Pty. Ltd.
Your Energy Monitor is designed in Australia and made in Malaysia.
Printed in Malaysia. Patent pending.
The cost estimates presented on your Energy Monitor will reflect
the pricing outlined within your Energy Agreement, as long as you
remain an Origin electricity customer.
Your Energy Monitor has a range of approximately 30 metres from
your meter in typical suburban environments.
Your Energy Monitor has been programmed to connect to your
meter for up to two weeks after dispatch. You need to connect your
Energy Monitor within this period.
Origin Support Contact Details
You can contact us by using any of the following methods:
Email: [e-mail]
Telephone: [phone](Monday - Friday, 8am – 6pm AEST)

3
What’s in the box
1Power Adapter
2USB Cable
3Energy Monitor
4Cradle
5User Manual
ENERGY MONITOR
User Manual
Origin Smart Equipment
originsmart.com.au

4
So that you can enjoy this product safely, please read and
follow these safety instructions. Failure to follow these
instructions could result in electric shock, fire or other
injury or damage.
Keep your Energy Monitor dry and away from
sources of liquid such as drinks, sinks, etc. For
indoor use only.
Use a soft, damp, lint free cloth to clean the
exterior. Avoid getting moisture into openings.
The internal battery is rechargeable only and can
not be removed from the Energy Monitor.
Electrical equipment may be hazardous if misused.
Always use the supplied power adapter and cable
to charge your Energy Monitor.
Do not connect or disconnect the power adapter
with wet hands.
Access to the power adapter should not be
obstructed when charging the Energy Monitor in
the cradle.
You must dispose of your Energy Monitor according
to local regulations. Your Energy Monitor contains
a battery and other electronic components that
must not be disposed of in household waste.
Safety Information

5
To help care for the environment, at the end of the
product’s life please take it to a recycling center.
The product contains strong magnets, do not
disassemble or allow magnets to be swallowed.
This product is not a toy. Please ensure that it
is kept out of reach of children under 3 years old.
Your Energy Monitor has been designed to
be robust, but it may be damaged if dropped.
Do not use this product if it is damaged or has
been exposed to liquids or excessive moisture.
Do not attempt to open or repair this product.
If you have any questions about the safe use
or disposal of this product then please contact
Origin Support for assistance at
[e-mail].
Safety Information

6
1Radio signal strength indicator
2Meter activity indicator
3Selected view indicator
4Usage indicator
5Price indicator
6Message display
7View button
8Units button
9Charging / Power indicator
10 Low battery indicator
11 Usage display
12 Units indicators
13 USB socket
14 Reset button
VIEW
KW
$
Price
Now Price
in
kWh
14
13
12
11
10
9
5
6
7
8
1
2
3
4
Getting to know
Your energy Monitor

7
8Units button
9Charging / Power indicator
10 Low battery indicator
11 Usage display
12 Units indicators
13 USB socket
14 Reset button
Plug-in your Energy Monitor to
wake it up and start charging. Page 8
Allow your Energy Monitor
to connect to your meter. Page 10
Un-plug your Energy Monitor and
place it on your fridge to start
monitoring your energy usage.
It’s that easy! Page 12
Get Started
In Three Easy Steps

8
Wake up
To turn on your Energy Monitor for the first time simply
plug the supplied power adapter into a mains power
socket and connect it to your Energy Monitor.
Your Energy Monitor will wake up and begin charging.
1. WAKE UP And Charge
Your Energy Monitor

9
Tip - When the low battery indicator is shown,
plug your Energy Monitor into the power
adapter and place it into the supplied cradle
to hold it while it’s charging.
1. WAKE UP And Charge
Your Energy Monitor
Charge
To ensure your Energy Monitor is fully charged you
should leave it charging for approximately 3 hours
before you move it to your fridge. Once it is fully charged,
the Charging indicator will stop flashing. When you
disconnect from the charger and move it to your fridge,
your Energy Monitor will last approximately 2 months
(depending on usage) before it needs to be charged again.

10
Connect
Once you turn on your Energy Monitor it will start
searching for your electricity meter. This may take a
few minutes, but once your meter is found, the Energy
Monitor will automatically connect and download
information about your power usage and
electricity pricing.
Since your Energy Monitor makes a wireless
connection to your meter, make sure you are
within about 30 meters of your electricity meter.
The meter activity indicator animates each time
your Energy Monitor talks with your meter.
2. ALLOW YOUR ENERGY
MONITOR TO CONNECT

11
kWh
VIEW
KW
$
Pr
i
ce
Now
Pr
i
c
e
i
n
If your Energy Monitor
displays “No suitable meter
found” it is most likely out
of range of your meter.
Try moving it closer to
the meter.
If your Energy Monitor
still can not locate
your meter, consult the
Troubleshooting guide
located on page 18.
Tip - Your meter has been programmed to allow
your Energy Monitor to connect to it for up to
two weeks from the date it is dispatched to
you. You should turn it on within this time to
allow it to connect. If your Energy Monitor is not
connected to your meter within this time you
will need to contact Origin Support for further
assistance. Contact details are located on the
back of this booklet.
2. ALLOW YOUR ENERGY
MONITOR TO CONNECT

12
View
Touching the view button
will cycle through the
different views, Now, Today,
This Week and This Month.
Place on your Fridge
Your Energy Monitor will
attach securely to most
fridges, however, you
should check to ensure
it has attached securely.
If your fridge does not
hold your Energy Monitor
securely then use the
supplied cradle to place it
on a bench top.
Once your Energy Monitor is
fully charged and connected
to your meter, you can place
it on your fridge.
VIEW
KW
$
Price
Now Price
in
$/hr
3. VIEW YOUR
POWER USAGE

13
$/kW
Touching the $/kW units button will cycle between
usage (kW or kWh) and cost estimate ($/hour or $) units.
Cost display is only available once Origin has supplied
electricity pricing to your Energy Monitor, which will
occur automatically when it successfully connects to your
electricity meter.
Now View
The ‘Now’ view shows
you how much power
your home is using
right now. This is
shown in kW or in $/hr
depending on the units
you have selected.
Tip - $/hr view shows an estimate of what
your current usage would cost if it stayed the
same for the next hour. Most people’s actual
consumption will change frequently.
Tip - 1 kW is equal to
1000 watts. A typical
kettle uses about 2 kW.
A compact fluorescent
light bulb uses about
0.01 kW
VIEW
KW
$
Price
Now Price
in
kWh
3. VIEW YOUR
POWER USAGE

14
Today, This Week & This Month
These views show you how much power you have used
so far today, this week, or this month, in kWh or dollar
estimates.They are useful to help you track your usage
over different time periods to see how it has changed.
Tip - kWh is what your electricity meter
measures, and what we use to calculate the
consumption charges on your electricity bill. 1
kWh of energy is equal to 1 kW of power drawn
for 1 hour. A typical 2kW portable fan heater
might use 2 kWh in an hour if set on High.
Usage indicator
The usage indicator provides a quick snapshot of your
energy usage and indicates if your usage is high
(yellow or red) or low (blue). The indicator automatically
adapts to suit your household’s energy usage patterns
using historical usage information downloaded from
your meter.
3. VIEW YOUR
POWER USAGE

15
Prices
If you have a Flexible Pricing plan (also known as
time-of-use pricing) then your current and next electricity
prices will be shown on the price indicators. If the price is
off peak then one $ indicator will be shown, for shoulder
$$, and for peak $$$ is shown.
Price
Now Price
in
Tip -The estimated costs displayed by your
Energy Monitor include both your energy use
charges and your service to property charges.
For further information on what charges and
discounts the costs are based on, please visit the
Origin Support page at
originsmart.com.au/support
3. VIEW YOUR
POWER USAGE

16
Online Energy View
You can manage your Origin account online and view your
complete usage, cost and billing history information
using Origin’s Online Service.
Go to originenergy.com.au to register and login.
Energy Monitor Application
If you are unable to access Origin Online Service, our
online account management tool, your Energy Monitor
can also be connected to your PC or Mac using the
supplied USB cable. A new USB disk will appear in
Windows Explorer (PC) or Finder (Mac) called ‘Origin EM’.
Double click on the file called ‘OriginEnergyMonitor.html’
to open your Energy Monitor Application.
Tip - Some web browsers will ask permission
to run scripts when you open the Energy
Monitor Application. You will need to allow
these scripts to run.
kWh
VIEW
KW
$
Price
Now Price
in
VIEW
KW
$
Price
Now Price
in
$/hr
3. VIEW YOUR
POWER USAGE

17
The Energy Monitor application shows your past daily
energy usage for up to seven weeks. Move the mouse over
the bars in the chart to see how much energy you used
that day and how much it cost. Click on a bar and a pop
up window will show your usage for the day in
hourly bars.
If you have solar electricity then your solar feed-in kWh
or $ will appear below the line in orange.
Tip - To refresh the data in the Energy Monitor
Application you need to disconnect your Energy
Monitor from your PC or Mac and re-connect it.
3. VIEW YOUR
POWER USAGE

18
KW
$
My Energy Monitor won’t connect to my smart meter.
Check the signal strength indicator. If there are no bars
then you may not be within range of your meter.
Try moving your Energy Monitor closer to your meter
(within a few meters) and touch one of the buttons.
Your Energy Monitor will then search for your meter and
connect if it finds it. If your Energy Monitor still does not
connect, then contact Origin Support for assistance.
My Energy Monitor doesn’t stay connected
when I have it installed on my fridge.
Your Energy Monitor should be able to connect to a meter
from up to 30 meters away; however, there are many
variables which affect this distance such as interference
or the type of construction of your home. You may need
to move your Energy Monitor closer to your meter. Use
the supplied cradle to locate your Energy Monitor in
a convenient spot closer to your meter. If there is no
convenient spot closer to the meter then contact Origin
Support for assistance.
VIEW
Price
Now Price
in
$/hr
TROUBLESHOOTING
YOUR ENERGY MONITOR

19
My Energy Monitor doesn’t stick to my fridge.
Unfortunately some fridges are not sufficiently magnetic
to hold the Energy Monitor. If this is the case you should
use the supplied cradle instead.
My Energy Monitor shows Dashes in kWh views.
Your Energy Monitor downloads your usage history from
your meter. If the meter has only recently been installed
then there may not be enough information to provide you
with your historical usage.
Also, when your Energy Monitor is first connected to
your meter it can take as long as 2 hours to download
your usage history. In either case your Energy Monitor
will automatically show your usage once it has collected
enough usage information from your meter.
VIEW
KW
$
Price
No
w
Pric
e
in
kWh
TROUBLESHOOTING
YOUR ENERGY MONITOR

20
Dashes are shown in $ views.
When your Energy Monitor connects to your meter it will
download your current Origin electricity pricing. If this
does not download correctly, you will see dashes shown in
$ views. Contact Origin Support to have your prices resent
to your Energy Monitor. If you are no longer an Origin
electricity customer then we will unfortunately not be
able to send/resend prices to your Energy Monitor.
My usage takes a long time to update.
When your Energy Monitor doesn’t have enough usage
history to calculate comparisons it will not show the
Usage Indicator. Your Energy Monitor will automatically
enable the Usage Indicator once it has enough usage
information.This may take a few weeks.
$/hr
VIEW
KW
$
Price
Now Price
in
$/hr
TROUBLESHOOTING
YOUR ENERGY MONITOR