Orion Sync User manual
Health / Safety Warnings
Exposure to Radio Frequency
This is an IOT Device as M2M exception. This device complies
with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired
operation.
For more information, please visit support.orionlabs.io/orion-
sync/warnings
Maintaining dust/water resistance
Orion Sync is dust/splashproof from any direction to IP54
standards. Orion Sync is resistant to dust and splashes only when
the battery pack is installed. Change the battery pack only when
Orion Sync is dry.
To maintain the device’s water and dust resistance, insert only
standard micro USB and 3.5mm audio connectors into the
appropriate ports when Orion Sync is clean and dry. Do not
insert foreign objects into any part of Orion Sync, including the
microphone and speaker ports.
The included charger is not waterproof. Do not expose to rain or
snow. Charge Orion Sync only in a dry location.
Medical Device Interactions
Orion Sync contains components and radios that emit
electromagnetic elds. These electromagnetic elds may
interfere with debrillators, pacemakers, or other medical
devices. Persons with active implantable medical devices (AIMD)
should:
Consult with their physicians regarding the potential risk of
interference from radio frequency transmitters, such as cell
phones.
Turn Orion Sync o immediately if there is any reason to suspect
that interference is taking place.
Maintain a safe distance between Orion Sync and the
implantation site. Carry or use Orion Sync on the opposite side of
their body from the implantable device to minimize the potential
for interference.
Operation in RF-Sensitive Environments
Orion Sync is not intended for operation in RF-sensitive
environments. Turn o Orion Sync before entering aircraft,
areas with potentially explosive atmosphere, certain healthcare
facilities, and other RF-sensitive environments. Observe signs and
notices that prohibit or restrict the use of electronic devices.
Do Not Disassemble
Do not disassemble or attempt to repair Orion Sync. Doing so
will void the manufacturer’s warranty and may result in damage
to the device or personal injury. If you suspect your device isn’t
performing as intended or needs repair, please contact Orion
Lithium-ion Battery
This device contains a lithium-ion battery which may catch re or
explode if damaged or punctured. Do not disassemble, puncture,
crush, incinerate, or short-circuit device or battery pack. For your
safety, never handle a damaged or leaking battery pack
Disposal Info
DO NOT THROW IN TRASH - RECYCLE WITH E-WASTE
Do not dispose of Orion Sync or battery packs with household
trash. Device and battery pack should be disposed of properly
according to local laws and regulations regarding electronic
waste and lithium-ion batteries. For more information, contact
your local waste disposal authority.
SUPPORT
E-mail
Phone
1-866-855-4249
HELPFUL LINKS
Online Knowledge-base
support.orionlabs.io
Orion Command Center
login.orionlabs.io
View PDF Online
orionlabs.io/sync-guide
Order Orion Sync Accessories
orionlabs.io/shop/orion-sync
USER GUIDE
orionlabs.io/sync-guide
PTT
Button
Speaker
OLED
Display
Navigation
Select
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Mics
Orion Sync
Orion Sync is a rugged
push-to-talk device powered
by the Orion Voice Platform.
Connect instantly with team
members, Orion Voice Bots,
and other integrations.
GET STARTED
Install Battery Pack
Installation: Press the Battery Pack into the device
as shown below.
Removal: Press and hold the Battery Release Button
to remove the Battery Pack.
Install Clip (optional)
Installation: Remove locking
screw. Press the clip post
rmly into the hole on the
back of the device until you
hear a “click”. Replace screw
and tighten to lock clip in
place.
Removal: Remove locking
screw. Pull rmly on
clip until it separates
from device. Replace screw
for safekeeping.
Power On
Power on. If Orion Sync is o, press and hold the
Power Button ( ) until you see the Orion Labs logo
on the display.
If your device is unresponsive, plug in your device
and let it charge.
Power o. If Orion Sync is on, press and hold the
Power Button ( ) until you see “Power O?”. Then,
press the Select Button ( ) to turn o.
Register On Orion Network
After powering on, you will see a code. On a desktop
or laptop, visit orionlabs.io/start and enter the code
displayed on Orion Sync.
Administrators can assign devices to users with the
Orion Command Center.
If no code is displayed, your device is already
registered. Log out using the Orion Command
Center, or on the device under Account →Log Out.
Talking on Orion Sync
1. Press and hold the Push-To-Talk (PTT) Button and
listen for a tone.
2. When you hear the tone, begin speaking.
3. Release the PTT Button when you’re nished
sending your message.
For tips on how to get the most of Orion Sync, visit
support.orionlabs.io
EMR
(Panic)
Button
Charging
Contacts
Battery
Release
Button
Mute
Switch
Orion
Voice Action
Button
Power
Button
3.5mm
Headphone
Jack
Navigation
Controls
Volume
Control
OLED
Display
Speaker
PTT Button
EMR
(Panic)
Button
Charging
Contacts
Battery
Release
Button
Mute
Switch
Orion
Voice Action
Button
Power
Button
3.5mm
Headphone
Jack
Navigation
Controls
Volume
Control
OLED
Display
Speaker
PTT Button
EMR
(Panic)
Button
Charging
Contacts
Battery
Release
Button
Mute
Switch
Orion
Voice Action
Button
Power
Button
3.5mm
Headphone
Jack
Navigation
Controls
Volume
Control
OLED
Display
Speaker
PTT Button
